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  1. Home
  2. Reeds Rains - Burnley
Reeds Rains - Burnley Logo

Reeds Rains - Burnley

Opens Monday at 9:00am
20 Manchester Road, Burnley, BB11 1HH
Reeds Rains Burnley are an estate agent in Burnley. They mainly list properties in BB12, BB10 and BB11. Over the last 6 months, they've listed 65 properties, with 30 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Reeds Rains - Burnley Reviews (151)

Have you used this agent?
  1. 95% 5/5 Stars
    95%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 3% 1/5 Stars
    3%
All (151)
Seller (43)
Buyer (21)
Landlord (18)
Tenant (23)
General (46)

A Morris

5/5 Stars
Great service from all staff at Reeds Rains, Burnley. Special thanks to Julia for a good valuation on my property and Phil for providing great support and advice when helping me to rent out a property. As a landlord the whole process was made easy from start to finish.Reeds Rains is an estate agents I would highly recommend. Thank you.... Read more
Landlord
11th Nov 2024 (13 weeks ago)

L Wild

5/5 Stars
Good morning Elizabeth (Rose) Wheeler, at Reeds Rains (Burnley branch) We would just like to thank you for your patience and going the extra mile to assist us. Your lovely personality and demeanour is an asset to the company. Thank you.... Read more
9th Nov 2024 (13 weeks ago)

L Hope

5/5 Stars
I am currently in the process of waiting to move out of my house after it was sold through Reeds Rains. Julia came round to value it and explained the process of selling reassuring me all the way through the form filling in and ect and within the week my house was up on the website and social media. Dawn was very very helpful and explained that I would be having block viewings to get a quick sale. A day later I had an offer! I cannot fault the girls at Burnley Reeds Rains they all went above and beyond to get my house sold and want to say thank you for all their hard work and taking the stress away from me as I found it all very daunting initially. Thank you Julia, Dawn and Elizabeth I appreciate all you have done ????... Read more
Seller
7th Nov 2024 (13 weeks ago)

D Whitney

5/5 Stars
I was very happy to have chosen, Reeds Lane Estate Agents. Once I'd met Dawn at the property I was selling, I felt confident in her marketing strategy. She agreed with me on a price to sell which I was happy with. Advised me on what would be best to improve my chances of getting a quick sale close to my asking price. Once she had put the property on the market she'd found a buyer for me in around 2 weeks. She also kept me fully informed from start to finish.... Read more
Seller
25th Oct 2024 (15 weeks ago)

D Ashworth

5/5 Stars
Excellent service on both rental and purchase Down to earth staff and informative when needed, we dealt with dawn and she was brilliant with us... Read more
24th Oct 2024 (15 weeks ago)

T Badmus

5/5 Stars
Dawn was very supportive through out the long process. Thank you... Read more
24th Oct 2024 (15 weeks ago)

S Jack

5/5 Stars
Fantastic service from a very helpful and knowledgable team, Phil and Dawn always fantastic! Can’t recommend enough…. They always go above and beyond…... Read more
10th Oct 2024 (17 weeks ago)

A Sunil

5/5 Stars
I recently worked with reeds and rains agency to find a rental home, and my experience was largely positive. The staff (phil) was professional and responsive, always available to answer my questions. The application process was straightforward, with clear instructions and minimal paperwork. I appreciated their transparency regarding fees and policies, which helped avoid any surprises. After securing the property, the agency continued to provide excellent support, coordinating necessary repairs and ensuring a smooth move-in process. Overall, I felt well taken care of throughout the entire experience. I would recommend this agency to anyone looking to rent a home... Read more
Tenant
9th Oct 2024 (17 weeks ago)

L anderson

5/5 Stars
After searching for a rental property, Reeds Rains were very helpful in helping me secure my first home. There were a few glitches along the way but Phil was on the other end of the phone chasing things up and he made sure things were tied up, signed and keys handed over on the date he promised. Highly recommend!... Read more
Tenant
7th Oct 2024 (18 weeks ago)

S Don

5/5 Stars
Having had my property on the market for several months without selling and poor communication from the current agent I enlisted Reeds Rains instead to sell. Julia came out and advised what she would do differently. My property sold in 3 weeks and the communication especially from Dawn and Elizabeth was second to none. I was updated all throughout the process. I would advise anyone wanting to sell their home to use Reeds Rains. I will definitely use them again.... Read more
Seller
30th Sep 2024 (19 weeks ago)

D Lawrence

5/5 Stars
I have just recently taken over a rental property with Reeds Rains, i originally rang up about a different property and spoke to Phil, he explained in more detail about the property I was interested in and we came to a agreement it probably wasn’t suitable for what I needed, and he advised me that there was one he thought would be better suited to me coming up soon and he would contact me when it was ready, he was absolutely brilliant and phoned me back as stated and got me a viewing on the property the following week. The property he suggested for me was perfect and I was lucky enough to picked by the landlord for the property, Phil was always very friendly and professional through out the whole process, he explained everything in detail and made me aware I could contact him with any questions/problems, I needed some documentation from him and he was always straight on with it and got it sorted. I honestly can’t thank Phil enough, he went above and beyond and made the whole process stress free. I could not be happier with my new home. Thank you Phil... Read more
Tenant
27th Sep 2024 (19 weeks ago)

E Chappell

5/5 Stars
Everything was easy all staff where helpful and polite Phil who I did the viewing with, of the property was brilliant, professional and friendly I'm a very happy with my experience and would recommend Reeds Rain Burnley... Read more
27th Sep 2024 (19 weeks ago)

M Merchant

5/5 Stars
I spoke with one of your advisors Elizabeth and she gave me a great insight and answered all my questions adequately. She is credit to your team.... Read more
24th Sep 2024 (20 weeks ago)

Anonymous Homeseller

5/5 Stars
I cannot thank the Team enough at Reeds Rain for all the work they put into getting my house on the market , the stress was taken away from me totally and I would highly recommend their services... Read more
Seller
20th Sep 2024 (20 weeks ago)

P Chadwick

5/5 Stars
Julia was personable, professional and very helpful, and I have no hesitation in recommending her.... Read more
16th Sep 2024 (21 weeks ago)

Alan

5/5 Stars
Can’t fault Phil and the rental team for their efforts in finding me a property, would recommend Reeds Rains to anyone.... Read more
Tenant
29th Aug 2024 (23 weeks ago)

H Otter

5/5 Stars
Fantastic service from Dawn S in selling my rented property. Fast, efficient, response, friendly. A solution for every question and a proactivity that made it all happen. I wish all customer service was this good. Thank you .... Read more
Seller
21st Aug 2024 (24 weeks ago)

G Higgins

5/5 Stars
Being new to renting i was unsure of the process. The whole process was made straight forward and stress free by my agent Phil and the team at Reeds Rains. Outstanding service and support... Read more
Tenant
12th Aug 2024 (5 mo. ago)

M Ba?inský

5/5 Stars
I was really anxious starting to look for a new place as in the eight years I lived in the UK, I didn't have the best experiences whilst renting. For a few years now I lived in a place that was making me more and more miserable with each passing year, yet I stuck around because as the saying goes: "Better the devil you know than the devil you don't." The boiling point eventually hit, not only for myself but also for my closest friend, so we decided to look for a new place together. Not a shared house, preferably via agency. And during our search, we stumbled upon a property managed by Reeds. And Dear Reader, when I tell you, that I have never dealt with a team showing such professionalism, care, patience and helpfulness, I truly mean it - from the initial viewing until the handover of keys (and hopefully beyond). Sure, the vetting process and paperwork were stressful and anxiety-inducing, but none was caused by the Reeds team. In fact, I got an immense sense of "We are in good hands, these guys are serious!" And not only serious. Every member of the team I exchanged emails with or dealt with in person was just the most pleasant person. All the folks there are incredibly attentive, helpful and quick to respond to any query of the silliest degree with candour and guidance. "Patience is a virtue," and by this logic, Phil Simpson is the most virtuous person ever having to deal with me and my friend, as we haven't made his life easy due to various setbacks and misunderstandings. He stuck with us and put his trust in us. Now, thanks to him we are about to have a much-needed upgrade to our daily lives. Right off the bat one of the best experiences I had dealing with anybody, company-wise especially. Now, here's hoping, this good experience will continue during our tenancy :)... Read more
Tenant
3rd Aug 2024 (6 mo. ago)

A Edmondson

5/5 Stars
Elizabeth was lovely to work with, answered all questions and if she was unsure she would find out and report back super quick. Thanks for making it so easy for us :)... Read more
27th Jul 2024 (6 mo. ago)

C Bray

1/5 Stars
Just rang up to ask about fees. The call handler asked if it was just fees or what they could offer. I said I just want to know fees at this point. The call handler couldn't give the information and then started talking to her colleague and said "she wants you to explain the packages we offer. She was quite rude". If anything the call handler had a poor attitude. So I still don't know what their fees are, but I do know what they offer: criticising customers within ear shot.... Read more
19th Jul 2024 (6 mo. ago)

A Pollard

5/5 Stars
Fast and efficient service. Within 24 hours of being instructed, initial contact was made, photos taken within 48 hours of instruction and live on the website 4 hours later. Amazing photos and great customer experience. Highly recommend... Read more
12th Jul 2024 (6 mo. ago)

B Hodson

5/5 Stars
Julia, came to give us a valuation on our property. She was very pleasant and easy to talk to and explained everything to us about the selling of our property. We are discussing all the different aspects of selling our home and making a decision but when we have it will certainly be Julia we will contact. Thanks you Julia for you help and guidance Brian and Pat.... Read more
Seller
10th Jul 2024 (6 mo. ago)

J Robinson

5/5 Stars
I must say that after a few months living in my rental property which was rented through Reeds Rains, that they are honestly a really good estate agent. I have had several negative experiences in the past when it came to enquiring about properties and getting paperwork done, and even dealing with issues once moved into a house, but so far all I have experienced with Reeds Rains is positive. All I have to do is send a single email to my Reeds Rains rep and within an hour during working hours I have solutions presented to me to help fix whatever the issue is. They are easy to get hold of and they have not given us any issues throughout our time here so far. When the time comes, me and my family are going to be happy to sign another contract with Reeds Rains because we have had nothing but positive experiences, even if we have had any issues to resolve. Phil at Burnley has been my family's rep and he has been very attentive and responsive - thank you for all the support you have given us so far it's greatly appreciated.... Read more
Tenant
10th Jul 2024 (6 mo. ago)

I Abd-Al-Lateef

5/5 Stars
Absolutely Brilliant Estate Agents I Couldn't Have Expected Anything More Worked Upto & Beyond My Expectations A Pleasure Dealing With Them All Especially Dawn, I Hope To Deal With You Again Soon, Thank You For All Your Hard Work & Help ?????.... Read more
10th Jul 2024 (6 mo. ago)

M U

5/5 Stars
The Burnley branch of Reeds Rains has been managing my investment property for over three years, and throughout that time, the service from the team, and from Phil Simpson and Dawn Stuttard in particular, has been exemplary. I was especially impressed with the way in which the Burnley Reed Rains team dealt with a tenant who had fallen behind on their rent, their speed in organising affordable, high-quality renovations of the property, and their ability to quickly organise viewings and secure a new tenant. I would highly recommend the Burnley Reeds Rains team to all landlords who are seeking a professional, responsive and proactive managing agent.... Read more
Landlord
26th Jun 2024 (7 mo. ago)

M Chime

5/5 Stars
Reeds Rains recently helped me to rent an apartment in Burnley and this went seamlessly without any huddles. Phil Simpson an impeccable professional has been an amazing all through this process, with timely update about the house as promised and always willing to lend a helping hand. Thank you so much and it’s definitely a five star service for me.... Read more
Tenant
3rd Jun 2024 (8 mo. ago)

S Dooley

5/5 Stars
Due to living over 300 miles North I was unable to self manage my rental property in Padiham. I had gone initially with another property manager in Burnley but they were seriously lacking in keeping me informed and didn't return my calls whilst also telling me they were on annual leave. I hadn't signed owt so I came to Reeds Rains. So far I have found the service impeccable. I am out of touch with tradespeople down in Burnley and the property was proving to be an issue which meant more unnecessary stress for me to deal with as live in carer, to a friend. Now, hopefully, I have the worry taken away and don't have the tenant stressing out to me about his issues on the phone or on social media. Phil Simpson and his team have so far been a blessing. Thank You.... Read more
Landlord
3rd Jun 2024 (8 mo. ago)

V Simpson

5/5 Stars
Top estate agents in Burnley!... Read more
29th May 2024 (8 mo. ago)

Joe

5/5 Stars
Reeds Rains recently took over the management of my property. Phil, the letting agent, is a consummate professional. He made sure that my property was fully compliant with all laws and regulations. He recommended, and arranged, inspections and ensured that the property had all of the appropriate certification. He visited my tenants and introduced himself to them so that they felt comfortable and reassured that they were dealing with someone who had their best interests at heart. He always responds quickly to my enquiries and provides me with clear advice and recommendations. I highly recommend Reeds Rains to any landlord that wants a top quality managing agent to manage their property.... Read more
Landlord
16th May 2024 (8 mo. ago)

D Rayner

5/5 Stars
Thank you to Phil who helped me with a recent rental, he was so professional and very knowledgeable and efficient. He kept me up to date with every single part. Thank you Phil.... Read more
Tenant
30th Apr 2024 (9 mo. ago)

M Thorosian

5/5 Stars
Over the past couple of years I have worked with Reeds Rains to purchase, find tenants and manage my properties I have always have a great service, I mostly deal with Dawn Stuttard and Phil Simpson who are always at hand to assist aswel as being thorough and efficient. They make my property buying/letting experience that bit easier I would 100% recommend Burnley Reeds Rains And will continue to use them Well done!... Read more
Landlord
30th Apr 2024 (9 mo. ago)

L Murray

4/5 Stars
Website very good great photos and great info... Read more
30th Apr 2024 (9 mo. ago)

D driver

1/5 Stars
Awful treatment. After the death of my Mum, and my Dad with Dementia in a care home, I asked for a valuation of their property which is in good condition. Julia came and immediately dropped a bombshell that she believed my Dad did not own the house. No tact nothing. I nearly dropped to the floor. I began to wonder if my parents had been scammed. Her attitude was rude, condescending, unprofessional quite frankly unbelievable. I immediately went to my solicitor who has the Deeds to the house and he said she was talking rubbish. My Dad completely owned the house and gave me a trustworthy Estate agent to contact. Why would someone do that? Avoid this firm at all costs. There are much better ones out there.... Read more
Seller
27th Apr 2024 (9 mo. ago)

S Bamrung

5/5 Stars
Amazing service AGAIN Dawn. Sold our last house in July 23 to a perfect timescale and price. And just done it again. House placed on market in January 24 as advised. Offer within 4 weeks. And completed after another 9 weeks. When you expect an end of May completion and get job done by 2nd week of April after 2 Bank Holidays. Enough said. Highly recommended.... Read more
Seller
23rd Apr 2024 (9 mo. ago)

S Dunn

5/5 Stars
Our buyer was an a** but Dawn and her team kept our sale on course for completion. They went over and above their remit and kept me informed when my solicitors expected me to use my crystal ball. Well done and thank you.... Read more
Seller
4th Mar 2024 (11 mo. ago)

H Allison

5/5 Stars
The service I have received from staff at Reeds Rains Burnley branch has always been exceptional. Staff are friendly and helpful, and I value their expertise. I am very happy to recommend them. Special thanks to Phil S for his commitment and professionalism.... Read more
29th Feb 2024 (11 mo. ago)

A selhaoui

5/5 Stars
Great service and extremely helpful.... Read more
28th Feb 2024 (11 mo. ago)

V George

5/5 Stars
Dawn was fantastic, great communication, she helped with chasing solicitors and getting things moving quickly. She was always happy to help and answer any questions I had, her knowledge put me at ease. Would highly recommend!... Read more
5th Feb 2024 (1 year ago)

J Log

4/5 Stars
I have been working with Reeds Rains for some time. Regarding the initial set-up and administration we experienced delays in paperwork and replies that were frustrating. The lettings and maintenance teams however have done an excellent job at liaising with the tenants, tradesmen and ourselves. They can be relied on in an emergency which has been reassuring and useful.... Read more
Landlord
3rd Feb 2024 (1 year ago)

J Windle

5/5 Stars
When I was urgently needing a new home before Christmas I had the absolute pleasure of liaising with Phil Simpson at Reed rains estate agents in Burnley. I must say what an absolute gentleman Phil is and how professional and driven he was to help me get into my new home. I couldn’t have asked for a better person to ease my mind and make sure everything was dealt with so efficiently. I would highly, highly recommend anybody to use Reed rains for any of their buying, selling or rental property needs. Outstanding service and I really can’t thank them enough.... Read more
9th Jan 2024 (1 year ago)

S pouncy

5/5 Stars
From the initial phone conversation with Phil all the way through to the move in date, Phil was fantastic, no pressure, spent the time explaining the different packages they offer so I could make an informed decision. I couldn’t fault Phil in anything he did. Thank you for making it a smooth process.... Read more
18th Dec 2023 (1 year ago)

S Mason

5/5 Stars
The whole team at Reeds Rain have gone above and beyond my expectations when dealing with my late husband’s property. They have been amazing since day 1: empathetic, sincere and kind. They helped me at my lowest point and were always ever a quick friendly phone call away. I thought that living 150 miles away from the property would be a real challenge but the team at Reeds Rain even had ways of getting around these issues. The advert for the property itself was very professionally done and they managed to sell the property extremely quickly. I would recommend them to anyone considering an estate agent. In the end I felt like the whole team were dear friends and I will never forget their care and support during such a difficult time. 5 stars out of 5!... Read more
Seller
8th Dec 2023 (1 year ago)

K Allen

5/5 Stars
The staff at Reeds Rain have all been professional, efficient and very friendly. Julia who came to the house was friendly and informative while carrying out all necessary checks and measurements. Julia new which type of market to put the house on and what price. She was exactly right and sold it very quickly. Dawn was exactly the same regarding chasing paperwork and completing the sale of the house. Thank you so much guys. Have a fabulous Christmas and New year... Read more
Seller
7th Dec 2023 (1 year ago)

L Hare

5/5 Stars
The lettings manager phil, what a star! he goes above and beyond for me and my little family, could not thank him enough, an absolute perfect guy to do the perfect job! would happily recommend to other people letting with reeds rains... Read more
Tenant
7th Dec 2023 (1 year ago)

L Ashton

5/5 Stars
Since putting my house up for sale i decided to go with Reeds Rains in Burnley and couldnt have been more happier. They have been fantastic and Dawn has been absolutley brilliant in keeping me upto date and professional as well sorting everything out for me. Extremely experienced. The whole process was so smooth. Would recommend without hesitation. Thank you so much again and hope you all have a great christmas and new year.... Read more
Seller
7th Dec 2023 (1 year ago)

J McKenna

5/5 Stars
Cannot fault anything. Dawn was tenacious in completing the deals for all parties in the chain (chasing other agencies too). I can easily say we got what we paid for, and more importantly got a price we were all agreed upon. I will be using again.... Read more
28th Nov 2023 (1 year ago)

David

5/5 Stars
As a landlord I have used Reeds Rains to let and to manage my properties. For many years they have given an excellent, professional and efficient service. They have an extensive network, well trained and committed staff, and an in depth knowledge of the rental market in their area. I would like to give my sincere thanks to the letting department at Reeds Rains Burnley for their excellent service recently, and would without hesitation recommend their services to any landlord. In particular my thanks to Phil Simpson, lettings manager, for all his help and advice recently which was extensive and detailed, making my job a lot easier. Well done Phil! The next time I need to let a property I will use Reeds Rains, they are the best.... Read more
Landlord
23rd Nov 2023 (1 year ago)

C Megson

5/5 Stars
I have just sold my house through Reeds Rain in Burnley and have been absolutely delighted with their service. Dawn has been brilliant - professional, friendly, helpful and always on hand for quick answers to queries and support. The photos and brochure produced for my house were fabulous and, alongside Dawn showing potential buyers around, I am certain resulted in a quick sale. Thank you!!!!... Read more
Seller
22nd Nov 2023 (1 year ago)

C Joseph

5/5 Stars
Reeds Rains Burnley was fantastic in helping me find my place! Phil, my letting agent, was exceptionally informative and made the process smooth. Highly recommend!... Read more
Tenant
3rd Oct 2023 (1 year ago)

C Metcalfe

5/5 Stars
Phil and the team at Reeds Rains couldn't have been more helpful in helping us secure our new property. They're knowledgeable, diligent and very easy to deal with but, above all, honest. They gave some good advice and certainly took the edge off a stressful situation.... Read more
Buyer
14th Sep 2023 (1 year ago)

H Rehman

5/5 Stars
Reeds Rain, Burnley, Amazing staff got me in and set up at the start. Shout out to Phil who should be made manager out there he has been a godsend. Whenever there were any issues, Phil was there to help, with reliable and helpful advice. Great team in Burnley on the whole but Phil is in a league of his own, professional, helpful and resourceful. Thanks Phil... Read more
Tenant
9th Sep 2023 (1 year ago)

S Berry

5/5 Stars
I have used Reeds Rains as my letting agents for several years and feel they provide a very professional service and I have no complaints. Dawn is cheerful and efficient answering the phone and Phil Simpson is very pleasant, helpful and quickly deals with any queries I may have.... Read more
Landlord
5th Sep 2023 (1 year ago)

J Abidis

5/5 Stars
I am happy to recommend Reeds Rains to anyone who is looking to sell, buy or let a new home and to any property investor and landlord in the Burnley area. The team is very friendly and efficient. Having been with other letting agents before, I can clearly see the difference and the quality of the services provided by the Burnley branch of Reeds and Rains. At times of change (new locations, offices and new staff) Phil in particular has been very patient and helpful in clarifying and sorting out all sorts of issues and questions. Thank you Phil and everybody in the Team! Dr. John Palmer... Read more
Landlord
4th Sep 2023 (1 year ago)

S Bird

5/5 Stars
Well done Burnley's Dawn S and team for making the process of selling our house seamless. End of March to mid August with good guidance and honest advice. Well done again.... Read more
Seller
29th Aug 2023 (1 year ago)

P Ego

5/5 Stars
Reeds Rains gave me all the help and support I needed from the beginning of the Mortgage to the completion. They are happy to continue to support me through my settling down into my new home. I am happy to recommend Reed Rains to anyone wanting to climb the property ladder.... Read more
Buyer
29th Aug 2023 (1 year ago)

A Redmond

5/5 Stars
Excellent estate agents when buying or selling a property, really helpful and always available to answer questions. Dawn is a super star who really puts a shift in which I’m sure that is inherent in the rest of the team. Recommended... Read more
24th Aug 2023 (1 year ago)

F hussain

5/5 Stars
Just excellent service. Dawn has been brilliant in dealing with issues and making my sale successful.... Read more
Seller
2nd Aug 2023 (1 year ago)

A Copeman

5/5 Stars
Amazing estate agents. Very helpful and keep in touch whilst going through application. The agent I had Phil was brilliant throughout and made the process easy. Also when moved into property they are still available if any problems and get things dealt with fast! Would definitely recommend... Read more
Tenant
18th Jul 2023 (1 year ago)

P Taylor

5/5 Stars
Having just moved into my new home, all I can say is that Phil and the team have been amazing, any little teething problems are dealt with immediately and efficiently. Extremely professional business and, more importantly, they are thoroughly nice people... cheers guys ????... Read more
Buyer
26th Jun 2023 (1 year ago)

J P

5/5 Stars
Great team and very straightforward process in assisting with a sale and subsequent purchase. Dawn was great to deal with ????... Read more
Seller
9th Jun 2023 (1 year ago)

D Edmondson

5/5 Stars
Extremely great customer service! I’ve recently moved into my first place and Phil was very helpful which made the process flow so easily! They are always so quick at responding to my queries too! I couldn’t recommend them enough!... Read more
Tenant
29th May 2023 (1 year ago)

T O'Horo

1/5 Stars
I wouldn't recommend this estate agent they discriminate people with pets and people on benefits and disability not helpful at all... Read more
4th May 2023 (1 year ago)

J Clarkson

5/5 Stars
Easy site to search fir houses... Read more
14th Apr 2023 (1 year ago)

L quinn

5/5 Stars
I was really pleased with the professional way in which Reeds Rains dealt with the sale of my property. Most of my contact was with Dawn, who was extremely helpful and kept me up to date at all stages.... Read more
Seller
9th Mar 2023 (1 year ago)

H C

5/5 Stars
Exceptional service from a friendly team. Big thanks to Dawn who gave some great advice during the sale of one of our properties. Not a simple process, but very happy with the result - and so glad we chose them against the other agents we considered.... Read more
Seller
22nd Feb 2023 (1 year ago)

S Rehman

5/5 Stars
Delicious food,very good customer service.affordable prices!... Read more
20th Oct 2022 (2 years ago)

K W

5/5 Stars
Purchased a shared ownership property through Reeds Rains Burnley. Dawn was persistent and professional during a long and complicated process that took the best part of 9 months.... Read more
Buyer
18th Oct 2022 (2 years ago)

J Knowles

5/5 Stars
Sold my house within the first week, Fantastic service from Julia setting up the sale and the valuation right the way through to handing in the keys in, all the way through I’ve had help with questions from Rachel and Dawn who have been brilliant, really good service and would recommend.... Read more
Seller
15th Oct 2022 (2 years ago)

E Earrey

5/5 Stars
Thank you to the lovely team at Reeds Rains and Dawn who looked after us on my first house purchase! Great service and would highly recommend using them.... Read more
Buyer
4th Oct 2022 (2 years ago)

V Earrey

5/5 Stars
We used Reeds Rains to sell and purchase our dream home. Julia was extremely professional and her local knowledge was exceptional. We sold our house on the first day. The consistence through the company was excellent. Dawn continued to work with us every step of the way, her customer service and reassurances were part of the perfect mixture of fabulous team of people. I would highly recommend using Reed's Rains Burnley to sell or purchase a house. Thank you so much for a seamless experience.... Read more
Seller
4th Oct 2022 (2 years ago)

S Harrison

5/5 Stars
Excellent service. Julia went above and beyond when she came to value my property. Sold on first viewing. Thanks everyone at Reeds Rains Burnley... Read more
Seller
1st Oct 2022 (2 years ago)

J Dooley

1/5 Stars
Discriminates against people on benefits in the form of requesting people on benefits to provide a guarentor which they would not ask someone in employment. I only found this out the night before my viewing as i took it upon myself to double check information i had already provided in my initial enquiry. Sloppy, and could have wasted a whole day of my time which they obviously dont care about and no apology after all this. In a nut shell vile.... Read more
6th Sep 2022 (2 years ago)

A Gibson

5/5 Stars
Dawn provided a great service on quite a difficult sale, the first buyer pulling out due to not selling their property. Dawn was regularly in touch with updates, pushing the solicitors & taking notice of my concerns, always to the point & a great person to have on your side. Thanks, Andy Gibson... Read more
Seller
2nd Sep 2022 (2 years ago)

P Gorman

5/5 Stars
Great service... Read more
31st Aug 2022 (2 years ago)

V Cunliffe

5/5 Stars
Reeds Rains sold my home recently, I can honestly say they went above and beyond to make the sale happen. Dawn, Andrea and the whole team are fantastic. I would highly recommend using Reeds Rains.... Read more
Seller
5th Aug 2022 (2 years ago)

D Smith

5/5 Stars
Lady named Andrea was amazing through out the process very polite and kept me from worrying a lot always kept us updated and very polite would definitely use this company again thanks to Andrea swan... Read more
3rd Aug 2022 (2 years ago)

S Ahmed

5/5 Stars
Absolutely great staff! I'd like to personally thank Dawn and Shahid for their support and guidance. Everything was done professionally with no hassle. Any issues that arose were dealt with promptly within the hour. These guys are fantastic. Thanks again for your service. You have made me a very happy man... Read more
3rd Aug 2022 (2 years ago)

D Decorator

5/5 Stars
Sold one of my rental properties through them, perfectly smooth transaction from start to finish. Regular communication with updates and progress reports. Wouldn't hesitate to use their services again.... Read more
6th Jul 2022 (2 years ago)

S Grattan

5/5 Stars
Recently sold a property via Reeds Rains from start to finish excellent communication. Julia was amazing had everything arranged for me and the house was up for sale in no time. Dawn was also amazing at keeping me notified of any updates. Highly recommended would definitely use again. I appreciate you guys ??... Read more
Seller
24th May 2022 (2 years ago)

E Mcnicoll

5/5 Stars
I was very happy with the service. Rachel was excellent, she kept me up to date with the progress of our sale regularly and was always friendly and honest.... Read more
Seller
24th May 2022 (2 years ago)

F Daniel

5/5 Stars
Absolutely fantastic , that’s the best team that I ever seen in my life , nothing to say … just professionalism , everything it was exactly as I wanted to be and I want to mention Andrea Swan who was brilliant , she gave me all the information and support I needed , all staff are great and friendly , very quick process . Thanks a lot ! If you want to rent a house , choose Reeds Rains ?????????? Legend... Read more
Tenant
23rd May 2022 (2 years ago)

D mudie

5/5 Stars
As a first time landlord it was important that I used an estate agent who could help me through the pitfalls and hurdles that come with letting a property. I found that by using Reeds Rains as my agents the whole experience was handled with a very high degree of professionalism and a friendliness throughout. My wife has a disability and thanks to them the whole viewing process was handled with great sensitivity, I would particularly commend their manager Leanne for her invaluable assistance and time she was able to spend on this. They ensured that all prospective tenants were thoroughly vetted so we were able to ensure that the most suitable tenants were put in place. Thanks also Andrea and Rachel for their professionalism and humour with which they have dealt with my many enquiries.... Read more
Landlord
20th May 2022 (2 years ago)

I stone

5/5 Stars
The team at Reeds Rains are second to none in knowledge,service and reliability. I've bought many properties in the burnley area and found this agency to be the market leaders for sure.... Read more
Buyer
19th May 2022 (2 years ago)

J Douglas

5/5 Stars
I have just bought a house from these lovely people . Who I can say have very supportive all through the process. I would like to say a massive thank you to Rachel who has kept me informed all the way through , without her support I would have very stressed to say the least haha . Thank you Rachel your as star . As are all the staff .... Read more
Buyer
14th May 2022 (2 years ago)

S Atkinson

5/5 Stars
Wow the Burnley branch of Reed's rains are absolutely amazing. From start to finish of our buying experience they helped in any way possible. Rachel is fantastic. If it wasn't for the Burnley team helping us so much the process would of been more stressful. Thank you... Read more
Buyer
29th Apr 2022 (2 years ago)

S Czech

5/5 Stars
From start to finish, Reeds Rains were absolutely fantastic! I enquired with three estate agents – one of which was Reeds Rains – and they were the best of the three. Julia came to value the property and had done a lot of research before arriving. My property was valued and was on the market within a week. Within two weeks, I’d had an offer and it was sold. There was a significant amount of time where there was just a lot of waiting; however, this was NOTHING to do with Reeds Rains. Dawn – who will be glad to see the back of me – was very patient with me and my telephone calls / emails. I genuinely cannot recommend them enough. If you’re selling your house, choose Reeds Rains! ? ? ? ? ?... Read more
Seller
4th Apr 2022 (2 years ago)

M Clark

5/5 Stars
The whole process of marketing through to completion was as smooth as it could be for us when dealing with the Burnley branch. They worked as a team as, even when a member of staff was off on leave, another person could communicate where the sale was up to. They recommended a solicitor who was amazing to work with and their in house financial advisor secured us an amazing mortgage. We ended up completing in 8 weeks from advertising to moving because of their efficiency If you want a one stop shop with a caring hard working estate agency then we would 100% recommend Reeds Rains Burnley... Read more
Seller
2nd Apr 2022 (2 years ago)

I Clark

5/5 Stars
Excellent service from the team. Staff very helpful in pushing a four chain sale though from advert to completion in eight weeks.... Read more
Seller
1st Apr 2022 (2 years ago)

B Taylor

5/5 Stars
Brilliant agency. My application was dealt by Andrea Swan who was fantastic at dealing with and helping through the whole process.... Read more
30th Mar 2022 (2 years ago)

D Atko

5/5 Stars
I was looking to move out of my parents home for the first te and reeds rains had helped me every step of the way. From viewing to applying to moving in. Andrea was very helpful and very informative. Andrea never delayed on sending me any paperwork and was always available for me to ring with any queries I had. As it was my first time moving out, I had many questions to ask and Andrea helped me with them all. If Andrea didn't know the answer, she was honest with me and found out the answer to my question and got back to me ASAP. Working with reeds rains has absolutely been a pleasure and so easy. When I went to the office to pick up the keys, everyone was very polite and helpful. Thank you to Andrea and everyone at reeds rains Burnley.... Read more
Tenant
29th Mar 2022 (2 years ago)

D Critchley

5/5 Stars
I was so impressed with the lovely team that helped me find the house. I gave five stars but would definitely have given more if I could . Everything was so professional, but very friendly . I would definitely advise anyone looking to find a property to use Reeds Rains . Once again guys thank you for all your help in finding the property that I'm mote than sure I will be in for a very long time . A special thank you to Andrea who helped us all through the experience.... Read more
Buyer
16th Mar 2022 (2 years ago)

M Sanders

5/5 Stars
Excellent service, very friendly staff, always happy to help, talk you through each process of selling your house... Read more
Seller
15th Mar 2022 (2 years ago)

J Harrison

5/5 Stars
I had valuations from a number of estate agents, Julia from Reeds Rains spent more time on the valuation than the others and I was reasonably confident we got the price right. Dawn dealt efficiently with sale and whenever I contacted the office I got a prompt response. Overall from first contact to completion an efficient and friendly service.... Read more
Seller
8th Mar 2022 (2 years ago)

Z Iftikhar

5/5 Stars
Great service from Andrea and the ladies. Realy helpful at every step. I have recommended Reeds Rains to family, and would definitely use them again without hesitation.... Read more
6th Mar 2022 (2 years ago)

S Coulson

5/5 Stars
Great letting agents. All staff are great and always go above and beyond to get things done. I'm now in my second property with Reeds Rain, each time Andrea Swan has made sure things run smoothly... Read more
Tenant
3rd Mar 2022 (2 years ago)

N poole

5/5 Stars
I spoke to a member of staff at Reeds Rains named Andrea on quite a few occasions, she answered all my questions and put my mind at ease. I found her to be very helpful and efficient. Good customer service.... Read more
30th Nov 2021 (3 years ago)

E Natalia

5/5 Stars
There is no words, in any language ever written nor spoken that ever will fully explain how grateful and most of all privileged I feel to be tenant renting from Reed Rains Burnley. But let’s start from the very beginning - I came across the agency at one of the worst moment of my life - break up of a 7 years relationship. Confused, scared, stressed, feeling all alone in this I came across a property in Burnley that I liked, and so I contacted Reed Rains agency to enquire. I agreed a date and time for a viewing with Miss Andrea, and she changed my life. Literally! Like a fairy that touches you and changes everything, makes everything good and right, she met me for a viewing, showed me the property and step by step helped me to move on with my life, and for a first time in a extremely long time someone, she made me feel happy, good, safe ; like everything will eventually work out. And it has. Better than I ever dreamed of and prayed for. The property I’m renting is a one bedroom apartment, and it’s beautiful. It’s my home. My sacred place. My safe asylum. The price per month is perfect ; and the location, the standard of the property, and everything you can ever think of is just perfect. This place isn’t just some place I rent and live. It’s my home. Home that I wake up happy to be in. Home that I cherish everyday. Home that I come from work happy to, and most of all - I’m with an agency that I know that cares. And Reed Rains agency should truly consider themselves blessed to have on board someone as Miss Andrea. Friendly, polite, honest, caring, attend to details, professional. From the very moment I had my viewing, to the very moment I got my keys to the place - step by step she was with me. Any questions, any hesitations I’ve had - like a wizard made them clear and made them disappear. I honestly am grateful to God for coming across the agency and most of all Miss Andrea - as they truly have changed my life for the better. Helped me like no one has. And I truly, utterly and completely 100% recommend Reed Rains Burnley. It’s a team of committed staff who will assist you throughout the entire process, care about you as it happens, and make the moving out/in process as easy as it possibly can be. And with someone like Miss Andrea on their team - they are even more blessed. She’s an absolute star and it’s a privilege to have her on the team, and being a tenant who’s been dealt with by her. I’m truly blessed and grateful forever for you, and everything you’ve done for me from the very moment I’ve applied for the viewing. Thank you so much again and forever, and to anyone wondering if it’s a good agency, worth renting from - YES, IT IS! From the very moment you enquire they, Andrea will do everything what’s in their, her power and more to make it as smooth and stress-less as possible and it’s a privilege to be a tenant and renting from an agency like this! Thank you forever! ??????????... Read more
Tenant
26th Nov 2021 (3 years ago)

D Kent

5/5 Stars
Reeds Rains fully manage two properties for my wife and I. We deal mainly with Claire Whittaker who is the epitome of professionalism with a friendly manner. Likewise for all other members of staff that we have had contact with.... Read more
Landlord
25th Nov 2021 (3 years ago)

K Winter

5/5 Stars
We have just rented a property via Burnley Branch. I have been renting for many years and reeds rains stand out by far. Lorna was great showing us the property and answered any questions and Andrea kept us informed every step of the way and explained the process thoroughly. Since moving in they have been on hand to answer any questions. Cannot recommend highly enough. Thank you both for your great customer service! We love the house.... Read more
Tenant
11th Nov 2021 (3 years ago)

I Smith

5/5 Stars
Reeds Rains Staff at the Burnley Branch was Excellant with there Customer Service and Customer Care after service. Highly recommended .... Read more
13th Oct 2021 (3 years ago)

M Karmali

4/5 Stars
We were always kept informed about the progress of our sale. Lisa and Dawn were very helpful with all our enquiries.... Read more
Seller
9th Oct 2021 (3 years ago)

H Parker

5/5 Stars
Dawn Stuttard dealt with our purchase and honestly she is absolutely amazing at her job! She updated us with what was going on and had also given us the best recommendations when it came to solicitors, to help speed things up. Thank you so much Dawn and team at Reeds Rains! You gave out the best possible service to help us and we are so grateful to have seen our new home at this branch! Hannah and Gianpaolo x... Read more
Buyer
25th Jul 2021 (3 years ago)

I Corbett

5/5 Stars
I’ve used Reeds Rains services for the sale of my late fathers home and sale of my home and purchase of another. Dawn Stuttard was the negotiator who handled our case. Dawn was professional, courteous and went above and beyond to deliver a first class service from start to Finnish. Dawn was the single point of contact for the whole chain and solicitors. She took it upon herself to manage above and below in the chain to push all concerned to meet deadlines. I’ve had feedback from my seller and buyer who agree that Dawn worked tirelessly to beat the stamp duty window but due to issues below the chain out of her control we failed to meet the deadline. Dawn made calls to each and every person in the chain on an almost daily basis and kept us all informed at every step. Even when working from home she was contactable at all times. I would highly recommend Reeds Rains and would like to thank Dawn and the whole team for their professional approach to business. Absolutely top class!!... Read more
Seller
22nd Jul 2021 (3 years ago)

J Cheesbrough

5/5 Stars
Great Team of People! Customer Service is 5 Star! Our dealings were mainly with Lorna and Andrea who are very professional, friendly, helpful and a pleasure to do business with!... Read more
25th Jun 2021 (3 years ago)

T Brown

5/5 Stars
Just moved house and had the absolute pleasure of having Andrea to help me! She's been more than happy to answer my calls, call me back and just explain everything everything me without hesitation. Shes so nice and attemptive 10/10 for customer service x... Read more
16th Jun 2021 (3 years ago)

R Kenyon

5/5 Stars
Arranged a few viewings and they were very helpful. Dawn at the office is easy to chat to and polite (I’ve spoken to quite a few snooty agents the last 6 months whilst looking). Person when we viewed the property was polite and did the best to advise on the property (current restrictions obviously prevent guided tour) however, online 3D tour I did was great prior to viewing property. Would recommend... Read more
15th Jun 2021 (3 years ago)

M Corbett

5/5 Stars
I've just sold a property through Reeds Rains and they were absolutely brilliant. One of the main things that made them stand out from the other agents that came to see our property was the HUGE amount of enthusiasm they had, which is extremely important when selling houses! Dawn and the team cannot do enough for you and I didn't have to badger them once for updates. Infact I was so impressed with them that I will not even bother shopping around for estate agent services in the future. I will just ring Reeds Rains!... Read more
Seller
15th Feb 2021 (3 years ago)

P Allen

5/5 Stars
Working with Dawn to buy my house through Reeds Rains has been frictionless and easy. She was immensely proactive and made sure I was kept up to date at all times; even hurrying me up when required! Thank you Dawn, you were awesome and I can't recommend you highly enough.... Read more
Buyer
4th Feb 2021 (4 years ago)

G Routh

5/5 Stars
We recently purchased a property through Burnley Reeds Rains. From the start of the process Dawn and her colleagues were very polite and responsive. They kept us well updated throughout the process. It isn't easy at the moment with remote working but their customer service remained the same and our service wasn't affected because of this. Huge thanks to Dawn in particular who was upbeat and approachable throughout. Would recommend to others, great service... Read more
Buyer
31st Jan 2021 (4 years ago)

D Walton

5/5 Stars
I had the pleasure of purchasing a house through Reeds Rains Burnley who were helpful through every stage of the purchase. I want to say a huge thanks, particularly to Dawn, who was in regular contact with me throughout the purchase with updates, support and guidance and she really helped the process become as stress free as possible. I would not hesitate to recommend Reeds Rains Burnley and Dawn to any friends/family to purchase their property because I cannot imagine a better service anywhere else. Thanks again.... Read more
Buyer
27th Jan 2021 (4 years ago)

C Torriero

5/5 Stars
I would high recommend Reeds Rains Burnley, and in particular the sales and letting team. Their support and professionalism during this difficult time has been outstanding. Many thanks to Andrea and I wish you all continued success! Look forward to working with you in the future also. Chantal... Read more
21st Jan 2021 (4 years ago)

J Pye

5/5 Stars
Excellent service from RR. Within one day of the property being advertised for let, they had generated lots of interest and agreed terms with a tenant by the following week. I couldn't have asked for more. Friendly, professional and always there for guidance and reassurance. Lorna and Lisa brilliant throughout. I cannot recommend them highly enough.... Read more
Landlord
23rd Nov 2020 (4 years ago)

Z

5/5 Stars
Thank you for all your help recently with our house sale. The team have been great, especially Lisa who was very thorough and methodical. She was able to help us complete a chain sale involving 3 transactions, all in the midst of a pandemic! Keep up the good work! Kind Regards, ZH... Read more
Seller
16th Nov 2020 (4 years ago)

L Harwood

5/5 Stars
Lisa was amazing, she had all the info needed from the start, she really impressed me as other estate agents I had booked for valuations had tried to add charges on for stuff I already had but I didn’t know it (and neither did they) Lisa had this info with her for the valuation and talked me through what I needed and what I already had, She was honest and genuine with the valuation and had the property sold within a week with lots of viewings and... we got the full asking price. Lisa & her team were really easy to deal with and contact throughout, they really have been great through the whole process. Thank you Lisa & the team.... Read more
Seller
12th Oct 2020 (4 years ago)

R Pearson

5/5 Stars
Very responsive and professional throughout the process. Dawn was extremely helpful from start to finish, always clearly setting out next steps and what was needed and there to answer any questions that cropped up! Great service... Read more
12th Oct 2020 (4 years ago)

G Aldridge

5/5 Stars
We're currently renting through Reeds Rains and they have been excellent and Dawn has been superb in making sure the tenancy proceeded without a hitch! Highly recommend... Read more
Tenant
12th Oct 2020 (4 years ago)

L hart

5/5 Stars
Reeds Rains estate agents are professional as well as knowledgeable. Lisa was extremely helpful steering us through the sale of our property. She always made it feel personal and no task was to much trouble. Thank you and would hesitate to recommend... Read more
Seller
28th Aug 2020 (4 years ago)

W harwood

5/5 Stars
We were extremely pleased with the speed of both service and resulting sale during this difficult period. Dawn was very friendly and knowledgable explaining the process and arranging the sale whilst Lisa and Mollie kept us up to date on progress. Heartily recommended for a great service.... Read more
Seller
27th Aug 2020 (4 years ago)

M Cooper

5/5 Stars
Excellent estate agent. They got our property sold, were on the ball throughout the sale, and went above and beyond to help. Would definitely use again - thank you to everyone there.... Read more
Seller
2nd Jul 2020 (4 years ago)

C Hepburn

5/5 Stars
Reeds Rains Burnley have been so helpful and supportive during what has been a turbulent time for me and my family. Mollie in particular has been wonderful and has answered any queries and sorted issues promptly.... Read more
20th Mar 2020 (4 years ago)

M Aylett

5/5 Stars
Magnificent Mollie Yates!!! Mollie found 2 great properties that I was looking for for my Portfolio. She is very professional and very helpful. She was also very keen on getting the paper work done very quickly which I was very impressed with. I’ll gladly use Reed Rains again in the future.... Read more
Landlord
3rd Feb 2020 (5 years ago)

P Walker

5/5 Stars
We had our property for sale with another well known agency for 5 months, had one viewing and no offers. We were sold a great sales pitch and they didn't deliver. Reed Rains sent a letter through asking if we were happy with current agent. So gave them a ring, made the appointment and within 2 weeks of the property being listed with Reeds Rains, it was SOLD. The staff are very knowledgeable, really keen to help and deliver on their promise of finding a buyer. Working with Reed Rains was easy and a pleasure. I knew who to contact in the office for any queries. And the sale was monitored by Reed Rains and we were kept informed at all stages. The best estate agent in Burnley and the surrounding area. Thank you for all your help.... Read more
Seller
15th Jan 2020 (5 years ago)

M Hatton

5/5 Stars
Mollie was amazing at helping us to sell my sisters house, keeping us all updated at every point and answering any questions we had. Amazing service by Reeds Rains and Mollie.... Read more
Seller
31st Dec 2019 (5 years ago)

G Dawson

5/5 Stars
The full lettings service provided by Reeds Rains has been excellent. The team are extremely attentive, responding to emails or returning calls so good communication means that things can be resolved easily. They are helpful, efficient and pro-active in suggesting solutions. They have helped to co-ordinate maintenance work, finding reliable tradespeople whilst also finding new tenants within a quick turnaround. Whilst some agents do the minimum to manage properties, I feel that the staff at Reeds Rains go the extra mile. I do not have a large portfolio of properties but feel that I receive very good attention from the team and always feel informed.... Read more
Landlord
21st Dec 2019 (5 years ago)

J Quintas

5/5 Stars
Your team was very friendly and very helpful. we have let a house in Barnoldswick and everything was done perfectly without stress. special thanks to Lorna Mason who take care of everything for us, very kind and very professional, she is the best. we will recommend Reeds Rains to everyone... Read more
Landlord
25th Nov 2019 (5 years ago)

S Routh

5/5 Stars
Mollie was fantastic helping me find my perfect home. She was very helpful dealing with all paperwork that I was unsure of and a very fast application process which I was so happy about. The maintenance team are to also very helpful whenever I needed to call they would answer all my questions. I would recommend reeds rains for their customer service they are amazing ????... Read more
Buyer
14th Nov 2019 (5 years ago)

P Emmett

5/5 Stars
Dawn, Molly & Rachel (x2) all worked tremendously hard to help with our recent purchase of two properties. They were patient & understanding when we came across some issues on a survey, but equally kept chasing updates so both ourselves & the sellers could see things were moving as quick as possible. Dawn was excellent to deal with, straightforward & clearly very experienced. Reeds Rains Burnley have a great team that I'd happily use again, as a buyer or seller. Thank you ladies!!... Read more
Buyer
30th Oct 2019 (5 years ago)

D french

5/5 Stars
I would just like to give a quick Thank You to all the staff and especially to Jennifer at Reeds Rains Burnley . I would recommend these people above all others. I have been dealing with Estate agents for over forty years and these go the extra mile when you need it. Many Thanks.... Read more
23rd Jul 2019 (5 years ago)

A Forrest

5/5 Stars
Can't thank Mollie and the rest of the staff at Reeds Rains Burnley enough for their help and services used recently. From viewing to closing they've been nothing but a pleasure to work with. And as if Mollie hadn't done enough with providing frequent updates through email and voicemail as not to wake me up after long night shifts, she even took the time to offer alternatives to any problems I might have had and helped overcome them. Thank you again Mollie, and thank you Reeds Rains for making this a smooth, hassle free move.... Read more
6th Jul 2019 (5 years ago)

C Martin

5/5 Stars
We dealt with Dawn from the outset and found her to be professional, proactive and realistic, she advised us well and was enthusiastic, with lots of ideas and suggestions. Our sale was extremely swift, Dawn kept us informed throughout and was very approachable. We were very impressed with the service and would definitely recommend.... Read more
Seller
1st Jul 2019 (5 years ago)

L Watson

5/5 Stars
Could not be happier with the service received from Reeds Rains when purchasing my first house! The staff were so friendly and reassuring at every contact, they dealt with any query promptly and professionally and regularly kept me up to date throughout the processs. Particular thanks to Dawn who mainly handled the sale and Kev the resident mortgage advisor was great also. Having had a poor experience previously with a different estate agent (who over priced and blatently lied about a property 's condition and then when asking for my feedback proceeded to argue with me, stating I and my knowledgable trademan's second opinion was wrong regarding the obvious condition of the property) there was a stark difference in the service provided by Reeds Rains! Thank you so much Reeds Rains! A* service... Read more
Buyer
21st Jun 2019 (5 years ago)

M Jarvis

5/5 Stars
A lovely lady called dawn helped us to get a property we fell in love with! Definitely the best service, the most lovely lady and definitely deserves recognition for her good work! Couldn’t be happier!... Read more
3rd May 2019 (5 years ago)

C Topping

5/5 Stars
I've worked with this branch carrying out maintenance on rental properties and they a pleasure to work with... Read more
18th Apr 2019 (5 years ago)

G Whittakers

5/5 Stars
Have found Reeds and Rains to be excellent in the managing of my properties the clear communications and the speed of sorting any issues.... Read more
Landlord
15th Apr 2019 (5 years ago)

P Araoye

5/5 Stars
The quality of service has been good and the team are always easy to deal with. My property Mgr; Claire W is responsive and her local market knowledge has made the letting process simple and smooth.... Read more
Landlord
3rd Apr 2019 (5 years ago)

D Watson

5/5 Stars
Handled my house purchase quickly, efficiently and friendly on every phone call. House sales tend not to go smoothly but thanks to Reeds Rains, this one did and completed today. They even managed to squeeze in a pre exchange of contracts additional viewing when their diary was full and I could not be happier with the service received.... Read more
Buyer
5th Oct 2018 (6 years ago)

L Mason

5/5 Stars
Very happy with the service that Reeds Rains provides. All staff were very friendly and helpful. Their new in house management services makes the process much more straight forward - would highly recommend to anyone looking to rent within the area... Read more
Tenant
2nd Oct 2018 (6 years ago)

M Bunkham

5/5 Stars
Rachel Tuley was a pleasure to deal with from start to finish. All round we had a great experience for purchasing our new home!... Read more
Buyer
2nd Oct 2018 (6 years ago)

N Stead

5/5 Stars
I would highly recommend Reeds Rain! With being a first time buyer, they were so helpful with any question we needed answering! Thank you to Young Rachel and the rest of the team... Read more
Buyer
28th Sep 2018 (6 years ago)

V eccleston

5/5 Stars
I would highly recommend reeds rains to any tenant! The customer service was amazing, all staff, especially Sarah were brilliant, helpful and Always there to help! They gave me 110% attention! Excellent company very happy tenant!... Read more
Tenant
24th Jul 2018 (6 years ago)

P Glaister

5/5 Stars
Dawn and the staff at Reeds and Rains have been very helpful in our recent house purchase. They have excellent communication and kept me in touch with what was happening and I found that they replied to queries on the phone and email in a very timely manner. They also secured quick answers to anything I needed to find out from the seller or their solicitors. Excellent service from Dawn.... Read more
Buyer
20th Mar 2018 (6 years ago)

A B

5/5 Stars
Brilliant customer service. Very happy. Thanks to all the staff at reeds rains.... Read more
28th Feb 2018 (6 years ago)

H Smithson

5/5 Stars
Very pleased with the quality of outstanding service your company provides. I have used Dawn and Rachel at Reeds reins for the 2nd time and the team are super friendly, responsive and always push to get the best results. Highly recommended company to use. Would use them again and again { customer satisfaction 100%}. 5 Star Service!... Read more
20th Feb 2018 (6 years ago)

S F

5/5 Stars
I would highly recommend Reeds Rains to any landlord or tenant! The customer service is out of this world. The lettings manager and staff are very polite and nothing is small for them to deal with. They really go the extra mile! I would only ever use Reeds Rains in Burnley!!... Read more
20th Feb 2018 (6 years ago)

C Stafford

5/5 Stars
I just want to say a huge THANK YOU to Aleeysha and the lettings team. They are so nice and polite and really went the extra mile for me and family, nothing was too difficult for them and they moved me into my house really quick and made it so easy for me. I would recommend this letting agent any day! Thank you ladies :D... Read more
Tenant
30th Jan 2018 (7 years ago)

M Boldwin

5/5 Stars
Brilliant letting service! I previously struggled to find anything with other agents whom were rude and arrogant as i hadn't had an internet account. The girls in office at Burnley went above and beyond for me and i am now happily settled in my new home thanks to them! Thank you once again ladies! Brilliant customer service.... Read more
Landlord
16th Jan 2018 (7 years ago)

S Holt

5/5 Stars
Dealt with Rachel for the most part whilst buying a new property. Herself and all the Reeds Rains team were incredibly helpful, organised and efficient. Thanks for the uncomplicated last few months!... Read more
Buyer
18th Nov 2017 (7 years ago)

H Smith

5/5 Stars
From the friendly Dawn coming to value the house to all the staff team including Rachel and Sarah we were kept up to date and didn't feel like we were forgotten about. Everyone was helpful and friendly. Would recommend.... Read more
Seller
28th Oct 2017 (7 years ago)

L Schofield

5/5 Stars
All the staff at Reeds Rains in Burnley have been fantastic. They sold our house very quickly and for a good price. We were kept fully informed the entire way through the process. Absolutely excellent customer service. We would also like to say thank-you to the mortgage adviser - Kevin, who gave his time and advice to us even though we did not need a mortgage.... Read more
Seller
12th Oct 2017 (7 years ago)

G Aracil

1/5 Stars
Not kind, not friendly, no excellence in customers service. There are many other state agents you can choose in Burnley. Totally not recommended.... Read more
16th May 2017 (7 years ago)
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For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

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  1. Reeds Rains - Burnley
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