After a very disappointing experience with a local letting agent ( ridiculously low ball offers and continually bringing in people to our home who were never going to be able to afford it), we decided to spend the extra fee and try Foxtons out. Within 1 week we had an offer on our flat at a level close to ask. We exchanged 6 weeks later, and completed within 2 weeks. We interacted with 3 people continually at fixations, the negotiator, the senior negotiator, and the area manager. They all kept each other very well informed and so if one was out you could always pick up with one of the other two. Importantly, I got the sense that they were trying to represent all three sides ( buyer, seller and themselves)- as opposed to in it for a quick fee. Would recommend without reserve
Foxtons has professional surface and nice friendly agents, but predatory and expensive. Despite paying GBP440 for in commissions which is already at top of the market, they did their best to try to get more money out of me when I used the agreed break clause. I would not use then again. In general I can tell you that you guys are getting screwed in your so called 'free market'. Transaction cost are rampant and clearly favors the more informed agents/landlord. Not the signs of a well functioning market.
We registered with Ben at Keatons and not having great experiences with agents we were hesitant. After explaining all our needs Ben sent my partner a few options that fit exactly what we were looking for, you rarely get properties that match with what you actually tell your agent what you're looking for, unfortunately we missed out on the property we offered on. We would recommend Stratford rent department to any of our friends in the area though.
I am single mother rented a property for two years from Keatons and never missed rent payment looked after the flat as I am mature and clean person after two years they said land lord decided to sell apartment and I should leave the flat. They harassed me with phone calls agent turning to the property without prior notice I felt intimidated specially when one time saw agent trying to open my flat with the copy they had their excuse was the knocked and no body answered,, till this day I am scared to open doors and have three locks, I found out that the land lord never sold flat they just increased rent and rented it to some family 35% more than what I used to pay. You are rubbish agents gangsters and criminals.
I have dealt with Jamie for a while now and am very impressed by his professional opinion and the feedback I receive on several of our properties, he regularly updates me and I would highly recommend!
Very professional estate agents, I was able to secure a property quickly and painlessly. I had quite a strict set of requirements and they were all met without a hitch. Will absolutely be using these guys in the future.
Thanks so much to Izabela and Karen to making everything happen for us. We love the house and appreciate all the hard work to move us in.
Just a bunch of thieving criminals. When we were in the property rather than sorting problems they just tried to point the finger at us instead. This includes a gas leak in the property. Now we have been moved out and away from that hell hole it has been 2 years and they still haven't paid us back our deposit. I have spoken to the landlord, he told them to return the full deposit, they are ignoring him and us and just stealing our money.
They are a bunch of thieving criminals and need to be shut down.
I recently completed a purchase through Foxtons at Stratford as recently as January 2018. I must say the entire team is very friendly and professional and I would like to give a special thanks to both Shanola and Simon for going beyond their call of duty and doing everything they can to complete the sale as swiftly as possible.
I would highly recommend Foxtons as the place to both buying and selling your property as they do what they say and a company that stands out from rest of the competition.
Worst money grabbing estate agents in the country. Ruthless exploitation of London renters and huge players in the legal racket that is private renting in London. Morally repugnant. Avoid like the clap.
I would like to thank to all team from Plaistow Haart Estate Agents who has been extremely helpful.
Special Thanks to Matthew Gardner who take us through buying our property in 2013 and now selling it. Very professional in resolving difficult situations
Really cannot thank enough for the service I have received, and would not hesitate to recommend them to anyone that is looking for an estate agent. Thank you so much for everything!