M Wolf
I recently registered with Ellie and felt compelled to share how impressed I am with the exceptional service I received. Unlike other agents I’ve dealt with, Ellie stands out for her professionalism, warmth, and attentiveness. She took the time to really understand my needs, especially considering our complex living situation, and was genuinely friendly and eager to help. I highly recommend her for anyone seeking a thoughtful and supportive experience.... Read more
14th Oct 2024 (14 weeks ago)
V Lee
I am utterly appalled by the shockingly poor communication and blatant disregard for clients exhibited by this letting agency. From the outset, their attitude was dismissive, condescending, and wholly unprofessional. It is evident that they prioritize only the high-end properties, those exceeding £10,000 in rent per month or valued above £1.2 million leaving anyone outside of that bracket to receive subpar treatment at best.
The staff, including senior management, display a disturbing lack of professionalism and basic respect. Worse still, there is an unsettling undertone of discriminatory behavior in their dealings. It became increasingly clear that race and background influenced the way they treated clients, and the air of prejudice was undeniable. Such behavior is not only reprehensible but also illegal, and it is deeply concerning that they operate with such impunity.
It seems that the condescending behavior of the lower-level staff is a direct reflection of the abysmal leadership at the top. The managers are entirely incompetent, displaying a startling inability to handle even the simplest of requests. Promises are made casually, with no intention of follow-through, and their indifference is palpable.
The level of disrespect toward clients is staggering. It is clear that customer service and professionalism are foreign concepts to this agency. Their inability to communicate effectively and courteously, coupled with discriminatory attitude is both unprofessional and unacceptable. For an organization operating in such a competitive market, their lack of basic decency is not only surprising but deeply concerning.
I would strongly advise potential clients to steer clear of this agency unless, of course, you are willing to pay exorbitant amounts, as they seem to only extend any modicum of effort toward those with substantial financial means. If you're expecting a level of service that reflects their industry standing, you will be sorely disappointed.... Read more
Landlord
27th Sep 2024 (16 weeks ago)
D Vandyke
Savills just helped me find a lovely little home to rent in Harpenden. Whilst there were a couple hiccups with the centralised referencing department, the local branch in Harpenden were excellent and Ellie kept me well informed throughout the process ????... Read more
Tenant
16th Sep 2024 (18 weeks ago)
A Mauder
We'd highly recommend Doug, Lynn and the team at Savills. Doug's expertise together with his pragmatic and diplomatic approach have proved invaluable during a sales process which at times was challenging. Thank you!... Read more
Seller
4th Aug 2024 (24 weeks ago)
C Grimason
Doug at Savills was absolutely brilliant throughout our purchase in Harpenden. He helped clarify the position of the chain a number of times, provided valuable advice and ultimately helped us get across the line. We appreciated Doug's industry experience and pragmatic approach, which certainly helped us through some tricky spots in the journey. Thank you Doug.... Read more
Buyer
25th Jun 2024 (6 mo. ago)
M Oakley
Thank you for finding us our new home, from start to finish nothing was too much trouble for Doug and his team. Once again thanks to all the team.... Read more
17th Jun 2024 (7 mo. ago)
R Cheal
Savills were really helpful in helping us find the perfect home when relocating to Harpenden. Kris was very helpful in arranging viewings and good at communicating with all parties across multiple times zones.... Read more
23rd May 2024 (7 mo. ago)
J Manning
Simone has been wonderful trying to help my wife and I find a home!... Read more
V Thuthika
Recently had the pleasure of working with Savills Harpenden during my search for a rental property, and I must commend their exceptional service. The team was incredibly responsive and the entire process, was smooth and stress-free. A special thank you to Ellie and Simone, who were great in their efforts and assistance. Highly recommended for anyone looking for property!... Read more
Tenant
2nd May 2024 (8 mo. ago)
C Campion
We were well looked after by Ellie, she was always present and great with keeping us updated on our application. The agency had a lovely energy when we went into to collect keys and the little touches in the flat when we moved in were very much appreciated.
Thank you, Savills!... Read more
Tenant
1st May 2024 (8 mo. ago)
M Cook
Ellie from Savills helped my husband and I secure a perfect rental in Harpenden. Ellie was amazing from the start - friendly, proactive and giving regular updates throughout. The whole process was very smooth and only took 2 weeks from viewing the rental to getting the keys. Thank you!!... Read more
Tenant
11th Mar 2024 (10 mo. ago)
R Karimpour
"The experience was very unprofessional. Following a viewing, I was requested to send an offer, but unfortunately, I never received a response. Despite multiple attempts to reach out via phone calls over the course of more than two weeks, there was still no communication. Regardless of whether the landlord accepted my offer or not, basic courtesy dictates that I should have been informed of the outcome."... Read more
7th Mar 2024 (10 mo. ago)
E Maas
As American expats, our circumstances were more complicated than their typical British customers. We had endless challenges but they were professional and endlessly patient. We are so grateful for their tireless assistance in helping us get into a rental property that is perfect for us.... Read more
Tenant
23rd Feb 2024 (10 mo. ago)
R Barcant
We recently got through all the various hurdles to finally succeed with Completion on the purchase of our new Dream Home in Harpenden.
It's a Huge Personal leap - as we prepare for transitioning from our family Home in Crouch End North London, which we have always enjoyed since moving here in 1975.
We are now overjoyed to be looking forward to settling for our retirement years near our Daughter's family & our precious Grandchildren - and sharing their delight with the friendly Village life which Harpenden offers, and which had also attracted us.
We couldn't have got through to this delightful outcome without the patient encouragement of Lynn Ellis and her team at Savills - including Rebecca, Debbie & Michelle - always facilitating & helpfully stimulating our hopes & positivity, through all the legal & other setbacks & challenges we encountered along the way to purchasing this Leasehold Property - which had so appealed to us on first sight at the very start of this journey back in early September.
With much Appreciation & Thanks to The Savills Team for seeing us through it all - and to be there at the end to hand over Keys, together with the shared Smiles & Congratulations along with an enjoyable Gift Box of delicious Wine.... Read more
Buyer
12th Feb 2024 (11 mo. ago)
H Gong
I would like to thank Simone ,Ellie ,Hillary who have recently rented out my home in central Harpenden while I’m holiday abroad! Simone,Ellie were both extremely professional, helpful,friendly ,patient and made the process seamless, finding me a fantastic professional tenant. I would not hesitate to recommend Savills to friends and family. Thank you Simone, Ellie, Hilary and the team in Harpenden!... Read more
Landlord
31st Jan 2024 (11 mo. ago)
K Wloch
Samantha, Lynn, Doug and all the rest of the team at Savills Harpenden helped me finally sell my house after over a year of trying.
Throughout they were professional, kept me fully informed, and even in the current difficult economic times, somehow managed to get more viewers than all my previous agents put together. When I needed to exchange by a certain date, Samantha put in a huge effort to chase the solicitors / buyers to push everything through.
It's finally happened, thank you! I fully recommend them.... Read more
Seller
26th Jan 2024 (11 mo. ago)
B Barker
Excellent service from start to finish.
Ellie Felgueiras worked quickly and efficiently on our behalf and we can't thank her enough.... Read more
25th Jan 2024 (11 mo. ago)
L Fisher
The team at Savills Harpenden were fantastic, particularly Simone. Having moved from overseas, our situation proved a little complicated at times, but they were all very patient and supportive in getting us set up in our home. Very highly recommended.... Read more
Tenant
16th Nov 2023 (1 year ago)
L Mason
We had been looking for a new house for quite a long time and finally found a property that was being marketed by Savills. Our contact was Kris who was exceptional - very friendly, knowledgeable and responsive. He guided us through the negotiations and legal side very well and helped to move things along when needed. He stayed in touch throughout the process and worked collaboratively with the other estate agents in the chain to make sure everything went smoothly. We also wanted to take an architect round to make sure we could do the work we wanted to do and Kris and the team were very accommodating and helpful. Would definitely recommend Kris and the team in Harpenden.... Read more
Buyer
15th Nov 2023 (1 year ago)
Romina
Just exchanged on a property I'm buying through Savills. Sam Rose was professional, friendly and extremely helpful with moving things along and dealing with any queries. The process was made fairly straightforward.... Read more
Buyer
8th Nov 2023 (1 year ago)
C Berry
We viewed properties with Samantha Rose, she was extremely professional and personable. Samantha has excellent knowledge of the current market situation and we would definitely recommend her if you are buying or selling in the local area.... Read more
3rd Nov 2023 (1 year ago)
S Windle
I wanted to take the time to write a review about my recent experience with savils. From the very start I found the whole process extremely well managed. I meet Ellie who showed me round the property and she was very professional and very helpful. She answered all my questions and was excellent at returning calls and emails and I always felt like I was In Good hands. I was also in contact with Simone who again was extremely helpful and very professional and she kept me updated on developments and also handed me the keys personally. she was always on point and i never felt like I had any issues with the process. I would like to give these two a well deserved five star review. I think they are a credit to savills and I would highly recommend them to friends and family... Read more
Buyer
2nd Nov 2023 (1 year ago)
M Turner
I chose Savills as they were obviously the most professional team to sell our house in a difficult market.
Throughout the whole process they have been fantastic - Samantha Rose, who delt with our sale, has been absolutely brilliant . Confident, professional, keeping us updated at all times, negotiating , problem solving, hand holding , with an upbeat yet calm demeanour at all times- we are so grateful to her and the Savills team and have been recommending them to everyone.... Read more
Seller
30th Oct 2023 (1 year ago)
E Faulkner
Kris and his team were excellent during my parents recent sale of the family home. They handheld my parents through the whole process and ultimately to a great conclusion.
We’re very grateful for their care and professionalism.... Read more
Seller
26th Oct 2023 (1 year ago)
L Bishop
Had a great experience with Kris. Friendly, knowledgeable and helped us through the process well.... Read more
20th Oct 2023 (1 year ago)
F Richmond
We met Samantha Rose from Savills Harpenden at what is now our new home, she initially showed us around the house. we found Samantha to be friendly, knowledgeable and a total professional! We dealt with her all the way through a long and at times a difficult purchase but Samantha was always a delight to deal with, she always had a calming demeanour and a realistic attitude ! We wouldn’t hesitate to recommend her !... Read more
Buyer
25th Sep 2023 (1 year ago)
J Dimock
Samantha Rose at Savills Harpenden was terrific throughout the sale of our property. We picked the team at Savills based on their approachable professionalism and realistic valuation (which was achieved in a tough market). Sam was excellent at keeping us updates throughout the process and managing the twists and turns of a sensitive house sale. Thanks to Sam and team at Savills Harpenden!... Read more
Seller
22nd Sep 2023 (1 year ago)
M Wellings
We looked into renting our country property and Simone McLennan from Savills Harpenden looked after us very well, giving us good advice throughout the process. I would not hesitate in recommending Simone and her team to anyone who is looking to rent a home.... Read more
Landlord
2nd Aug 2023 (1 year ago)
A Chamberlain
We were the buyers of a property that Sam was looking after. It was a difficult process, with lots of negotiations and issues to resolve. Sam was proactive, helpful and very professional through, and I would not hesitate to recommend her.... Read more
Buyer
26th Jul 2023 (1 year ago)
K Featherstone
Sam was excellent in getting us to the finish line. Very professional at all times, showing much understanding. Highly recommend.... Read more
20th Jul 2023 (1 year ago)
D Turnbull
Samantha Rose took over the sale of the house for my mothers estate from a colleague. She was efficient and kept us informed on a regular basis in what had been quite a fraught situation. We always felt that she was on our side and doing her best for us....which is important. Many thanks to Sam for getting this sale done ......I am not sure it would have happened without her.... Read more
Seller
6th Jul 2023 (1 year ago)
L Kuyper
Great service and communication.... Read more
2nd May 2023 (1 year ago)
T Fountain
Kris and the team are so professional, honest and fair. Would recommend them to anyone... Read more
6th Apr 2023 (1 year ago)
N Hussain
I was searching for a family home for a good while, being frustrated with other agents, I turned to Savills in Harpenden. I viewed a property with Kris Smith, unfortunately this property was not to my liking. Kris understood my requirements and soon after showed me another property, which I have just completed on.
This all happened in a very turbulent time in the property market. Kris and all the other staff in the office kept me up to date, helped with anything I was unsure of and were at the end of the telephone when I needed them.
Buying a property can be stressful, but Savills Harpenden made the whole process enjoyable.
Thank you again to Kris and all the staff at Savills Harpenden for finding me my forever Family Home.... Read more
Buyer
23rd Feb 2023 (1 year ago)
G Bowman
Savills Harpenden were fantastic dealing with our recent sale. Kris and his team were always on hand to help with any issues / concerns we had. Highly recommend them and would definitely use them again.... Read more
Seller
23rd Feb 2023 (1 year ago)
A Challoner
The team at Savills in Harpenden went above and beyond for us when we purchased our new home in December 2022. They were kind and proactive and all round a pleasure to work with. I would recommend them to anyone.... Read more
Buyer
31st Jan 2023 (1 year ago)
A Turrall
Great service and advice by Savills, Harpenden. Transparent, informative, engaging and professional. Thanks for the excellent team work and well done!... Read more
31st Jan 2023 (1 year ago)
J Campbell
Highly recommend Kris Smith and Samantha Rose at Savills, Harpenden, who were professional, honest and friendly throughout our property search... Read more
30th Jan 2023 (1 year ago)
L Edwards
Professional service - everything you would expect from Savills.... Read more
23rd Jan 2023 (1 year ago)
B Griffiths
We have had an excellent experience letting our home through Savills, Harpenden. Julian and his team were extremely professional. I found them to be proactive and responsive and they also work well as a team. I felt I could rely on them to do what they said they would. They are also friendly and helpful. Julian in particular made considerable effort to make sure we were fully informed and happy at every stage. I feel confident they will manage our property well.... Read more
Landlord
19th Jan 2023 (1 year ago)
K Wareham
We've just purchased a property through Savills and would highly recommend them. We've had issues with other local estate agents but Savills were excellent throughout the whole process. We dealt with Sam and she was great at communicating through each stage. I would definitely use Savills again in the future.... Read more
Buyer
1st Dec 2022 (2 years ago)
C Brown
We’ve just sold our house through Savills, having purchased our new home also through them a while back. Having had a good experience with Kris Smith during the purchase, we entrusted him with the sale. I am delighted that our faith in Kris’s knowledge of the market, his strong communication skills, integrity and timely advice were all in evidence at each stage of the process. If you’re buying or selling in the area I’d strongly recommend Kris and the Savills team.... Read more
Seller
15th Nov 2022 (2 years ago)
H Foster
I would like to recommend SAVILLS Harpenden as an excellent letting and management agency. They have always been extremely industrious in looking for suitable tenants and advising on their selection. If any repairs or replacement of items in the house is required they are always quick to make suitable arrangements. We currently live overseas so it is great that we can be confident that our house and tenants are being well looked after whilst we are far away. We have been with Savills for more than fifteen years and have always had good service. With regard to our recent letting experience I would particularly like to thank Julian, Monika, Emily and Lynda who have all been very helpful.... Read more
Landlord
25th Sep 2022 (2 years ago)
T M
The letting team at Savills Harpenden have done a great job. Special Emily, Julian, Oliver ... everyone is friendly , specialty .
We are so happy to choose agent Saville letting to our property .
We would like to say many thanks to you all.... Read more
Landlord
8th Sep 2022 (2 years ago)
X hu
Emily, Julian, Reah, Monika, and the team at Savills Harpenden provided an outstanding service and good guide through the renting service. I was thankful for their help with well settled down. They are always here and be patient when I have inquiries and need guidance. I thoroughly recommend them.... Read more
Tenant
8th Sep 2022 (2 years ago)
J Rodea
We met Kris when he showed us around our dream home, we fell in love and bought the property. We were impressed with Kris, so decided to sell our house with him as well - there was the obvious benefit of keeping the chain informed which Kris completed diligently and professionally. Both Sale and Purchase proceeded smoothly under his stewardship, we would not hesitate to recommend both Kris and Savills.... Read more
Seller
4th Aug 2022 (2 years ago)
P Batten
Kris and the team at Savills Harpenden did a great job guiding us through the sale process. They were extremely professional, helpful and easy to deal with from start to finish. They really cared about doing a great job and clearly took pride in the level of service they are able to provide. We thoroughly recommend them.... Read more
Seller
3rd Aug 2022 (2 years ago)
K Kwong
Julian and his team took huge care of guiding us through the renting process and was always available when I called.
Simone was very kind to regularly update us on the status of the verification process.
Julian and his team did an excellent job in following up including all the checks, certificates and inventory.
I must say Julien is very professional and we are very lucky to meet Julien and his team.
The experience definitely exceeded our expectations and we are of utmost grateful for all the support we had from Julian and his team in getting this all set up for us.
Easy going 5 stars.... Read more
29th Jun 2022 (2 years ago)
A george
Savils realy help me to find a house and help me with all the formalities and always happy to help especially julian tabesh.... Read more
24th Jun 2022 (2 years ago)
E Lau
Julian and Savills team provided fast response and good service. Brilliant!... Read more
16th Jun 2022 (2 years ago)
Great support to find right house to rent and always ready to answer our querries especially" julian tabesh " great commitment and professionalism.... Read more
Tenant
14th Jun 2022 (2 years ago)
S Amies
Nick has been great to work with from the start and represented us very well throughout the process. His expertise and insights have provided a valuable steer in our decisions and his proactive and positive approach to resolving issues has been invaluable. I wouldn't hesitate to recommend him.... Read more
30th Mar 2022 (2 years ago)
B gowers
Kris and the Savills team offer so much more than the obvious service. What starts with buying and selling becomes full on account management to get you through the whole labyrinthine buying and selling process. Savills have been so responsive to our needs, and more importantly they took the initiative to drive it all forwards. From the brochure creation, through the matchmaking stage to the grinding admin needed, you totally need the Savills team. Nick runs a tight ship, with Kris taking the everyday control, and the great team alongside them, Sam and Michelle and many more. Thank you Savills... Read more
Seller
17th Mar 2022 (2 years ago)
J Smith
We have been extremely impressed with the professionalism and care taken by the team in Harpenden to facilitate our purchase. Not an easy transaction with a number of hurdles to overcome but eventually over the line!... Read more
Buyer
16th Mar 2022 (2 years ago)
I Holden
Excellent customer service from Simone and the Harpenden office. Easy to deal with, prompt responses and updates as well as a spotless property to move into!... Read more
Tenant
4th Mar 2022 (2 years ago)
L antysz
It was a pleasure dealing with Kris. Really helpful, answered all of our questions and was always available if we needed him. Made the whole buying and moving process a lot easier and we would 100% recommend him and Savills.... Read more
Buyer
4th Mar 2022 (2 years ago)
S Clark
Nick and Kris were a pleasure to deal with; punctual, courteous, responsive and experienced. I can't quite believe I'm giving an estate agent a 5* review after a few bad experiences elsewhere, but these guys deserve it. They helped us through a tricky chain making it almost stress-free. Thank you both.... Read more
24th Feb 2022 (2 years ago)
I am delighted to have collaborated with Savills and am very thankful for their professionalism and kind service offered. A special thank you to Julian and Simone who I’ve had the chance to communicate directly with regards to acquiring the flat that I’d been looking for for a while.... Read more
Tenant
11th Feb 2022 (2 years ago)
N Khan
We have let our house with Savills and from the moment when Julian came to view our property to letting it out the experience has been faultless. Both Julian and Simone explained the process so well. Thank you so much Julian and Simone @Savills in Harpenden you guys were amazing and have made the experience less stressful especially when there’s a lot going on in the background!... Read more
Landlord
3rd Feb 2022 (2 years ago)
J Lane
Julian and Simone were very professional, responsive and helpful... Read more
2nd Feb 2022 (2 years ago)
It was my first experience to rent a property in the UK. It was so grateful that Julian Tabesh and Simone McClellan have been helping my family and I a lot to settle down in this country. They've proved to me that they were very professional with high efficiency and warmhearted.... Read more
Tenant
2nd Feb 2022 (2 years ago)
W Englander
Having worked with a lot of agents as a property developer, we trusted Savills to sell our own home in Harpenden as I believe they are the best in the area. Kris & Lynn are very knowledgable, trustworthy and great to deal with and successfully achieved a record asking price for us within weeks, whilst also agreeing our new purchase. Would highly recommend them.... Read more
Seller
18th Dec 2021 (3 years ago)
C Trim
First time dealing with Savills and Kris at the Harpenden office. He was attentive and professional at all times while we went through the process of buying our ‘forever home’... Read more
Buyer
17th Dec 2021 (3 years ago)
W Hardcastle
Kris and Sam managed our purchase and sale process. They were both incredibly pro-active, professional and amiable throughout the process. They ensured a smooth, and efficient sale and purchase and we would highly recommend them.... Read more
Seller
16th Dec 2021 (3 years ago)
D Neil
Kris was proactive and helpful from start to finish. He offered opinions and solutions and achieved what he said he would achieve.... Read more
16th Dec 2021 (3 years ago)
T martin
Great experience with Savills. I really felt like they understood our property and likely target market. Would definitely use them again... Read more
16th Dec 2021 (3 years ago)
C Valentino
Savills and specifically Julian have been fantastic, very responsive, cares a great deal about his clients needs, very understanding and a real professional. Julian has made the experience of finding the perfect home and the process securing it a pleasure, not something usually associated with finding and moving home. I highly recommend Savilles and ask for Julian, you’ll be very looked after.... Read more
8th Dec 2021 (3 years ago)
R Apple
I have recently rented an apartment for my family at Savills in Harpenden. The property agent was so helpful, the viewing of the property was arranged with efficiency. The agent showed me the apartment and explained the detail politely even there was another viewer were waiting for him. We expressed our positive intention to the apartment, we have got follow up feedback from the Savills office very quickly. Finally we have got the apartment successfully. Thank you for the agent Mr. Julian Tabesh.... Read more
Tenant
7th Dec 2021 (3 years ago)
G Clarke
Recently started renting through Savills and I couldn't recommend them enough. Both Julian and Simone were very helpful throughout the process and continue to be friendly, easy to approach and informative.... Read more
Tenant
1st Dec 2021 (3 years ago)
K Smith
Looking for support letting a property, we just happened to walk passed Savills in Harpenden. On a whim, we went in and met with Julian....in retrospect a great idea. He was immediately responsive to our needs and so we very quickly dropped any idea of going to other companies offering letting services.
Julian put in a lot of effort into guiding us through the process and was always available to discuss any issue.
He seems to understand the market very well and was able in a very short time to find us several good prospective tenants to choose from.
With Simone's support, it was impressive how quickly everything moved forwards including all the checks, certificates and inventory. Within a very short time we had tenants in the house.
The experience definitely exceeded our expectations and we are grateful for all the support we had from Julian and Simone in get this all set up for us.... Read more
Landlord
29th Nov 2021 (3 years ago)
C Wang
We spoke to Julian, and he’s very professional and polite, overall great experience.... Read more
17th Nov 2021 (3 years ago)
F Ocsel
We met Simone for a property for rental, she was very professional and always protecting the rights of us as well as the landlord. We very close to getting the place as a result, however we had to pull back because of the schooling. After a month of horrible experiences and horrible treatments by many estate agents and landlords, she set a great example about how professional companies are still out there. Savills is lucky to have her and I hope that all the other estate agents can learn a one or two things from her professionalism. Thank you Simone... Read more
9th Nov 2021 (3 years ago)
Very helpful and professional, especially Julian Tabesh... Read more
Landlord
8th Nov 2021 (3 years ago)
R Sleigh
We recently came to the end of one letting and are about to start a new one. The team, led by Julian Tabesh, have done a fine job - sorting out everything that needed to be taken care of by the old tenants and making sure they did it, organizing contractors to do everything we wanted done in the 10-day gap between tenancies (complete inside re-paint, repair of garden fence, numerous minor repairs that were our responsibility as landlord), and finding a first-rate new tenant who will start this week. We would definitely recommend them to other property owners looking to let. We live in the US, so having a competent team working for us in Harpenden is vital.... Read more
Landlord
8th Nov 2021 (3 years ago)
W Barnes
Simone and the team were very welcoming and supportive in finding and securing the property we were seeking meeting our budget and timeline for moving in. The process was smooth and issues that occurred were promptly dealt with. Overall it was a pleasant experience and I would recommend the Savills Lettings team in Harpenden.... Read more
Tenant
6th Nov 2021 (3 years ago)
T Franklin
Professional, friendly and approachable staff. Good marketing material produced. Introduced a successful buyer and despite the demands of meeting stamp duty deadlines, the transaction proceeded swiftly and smoothly to Completion.... Read more
Seller
17th Oct 2021 (3 years ago)
G Griffiths
I recently purchased a property through Savills and I was more than impressed with the customer service I received. Sam, who was overseeing my purchase, was excellent from start to finish. Whenever there was any updates I was consistently and quickly kept informed every step of the way. Her communication was excellent, always easy to reach and on the rare occasion Sam was unavailable I always received a call back from her asap. Although there was one occasion when I called and Sam had the audacity to have a day off!! ???? Chris was well informed on my purchase and was also more than happy to help in any way. Thank you for your first-rate customer service and for making the purchase as painless as possible.... Read more
Buyer
15th Oct 2021 (3 years ago)
J Varley
Very professional and personable team; incredibly helpful and responsive.... Read more
12th Oct 2021 (3 years ago)
C 102glen
Was very disappointed by the level of service. The communication while my house was being sold was approaching zero. They promised a lot and delivered very little relying very heavily on the 'Savills' brand which although positioned as a 'premium''high end' property estate agents, did not demonstrate all of the attributes of a Strutt and Parker, Whittaker & Co or a Hamptons all of which i have used and found to be far superior. Be careful of their commission too - you may find you are paying far more.... Read more
Seller
9th Oct 2021 (3 years ago)
M stevens
Savills have managed our rental property in Harpenden for 14 years. Without exception they are a friendly, professional and diligent team. They use local contractors for maintenance who are so good I use them for my own home too. We have never had a void period and I can wholeheartedly recommend Simone and her wonderful team as well as Oliver who is exceptional.... Read more
Landlord
8th Oct 2021 (3 years ago)
R Letasi
Simone was awesome. My family and I moved from the US and she made the process very easy for us and helped take the stress out of finding a place.... Read more
Tenant
12th May 2021 (3 years ago)
S C
Issue with guarantor at last minute. Unproffessional at times. Overall they have been good service.... Read more
4th Apr 2021 (3 years ago)
S Tagg
We gave our property to several agents. Ryan clearly knows the market - he advised on pricing and held fast to his strategy. He and Simone found us fantastic tenants at the rental price we wanted to achieve. It is a while since we last rented a property and Ryan and Simone helped us all the way through the process. They were extremely professional and helpful throughout. I wouldn’t hesitate to recommend them!... Read more
Landlord
10th Feb 2021 (3 years ago)
T Deamer
I would highly recommend Sam Rose at Savills. I found it incredible easy to form a good business relation with her, she was always on hand to help and calls were always returned. Sam was friendly, reliable and trustworthy, and kept me well informed on the sale. One of the best agents I have worked with!... Read more
Seller
4th Feb 2021 (3 years ago)
K Hogg
The branch provide an average service when they are processing your tenancy and taking your deposit etc.
Once in the property they hand you over to a property management team who are rude and won't even give access to energy meters to manage your own bills. Building poorly maintained and interior rarely cleaned, multiple other problems.
Very disappointing.... Read more
Tenant
19th Jan 2021 (3 years ago)
C pie)
Ryan Green and Simone McCLellan of Savills, Harpenden Office have recently arranged for our move.
The Property was not on the market but having viewed a number of houses with both Ryan and Simone, they came up with this unusual home. They had fully understood what we were searching for and by their awareness of their local market and being proactive they created an opportunity which we were delighted with.
Their attention to detail and ability to deal with the legal proceedings quickly and efficiently has allowed us to move into the property within a couple of weeks of our first viewing it.
We have already highly recommended Savills to friends.... Read more
Buyer
4th Dec 2020 (4 years ago)
R Adam
Fantastic service through out. Special thank you to Simone and her team very honest professional and completely transparent through out the whole process.... Read more
14th Nov 2020 (4 years ago)
C Owens
Such an amazing experience with Simone at Savills Harpenden. We've been searching for a home to let in the area for months with little to no luck and many times were not even given a response by letting agencies in the area. Simone was very responsive, took the time to listen to our needs and was an incredible help to us. I would absolutely recommend Savills Harpenden.... Read more
Tenant
9th Nov 2020 (4 years ago)
D Beach
What a shame. Original five-star review below. Not any more.
Savills will introduce a groundless claim to your landlord for withholding your deposit.
Savills will then support the landlord's groundless claim to keep your cash.
The excellent work of Simone and Holly (see below) was profoundly undermined by the property management team which at the end of a tenancy works with your landlord to find reasons not to return your deposit. When moving, you do not need the additional stress involved in utterly avoidable battles with a faceless suit, to prevent them from withholding your cash.
I challenged three claims to withhold deposit from my last letting. The groundless nature of these was clearly illustrated by the speed that Savills capitulated and returned my money.
Makes me wonder how many people cave, and the thousands lost each year to tenants as a result...?
Following Savills engagement with this review, they stuck hard to their guns, blaming any desire to withhold deposit on the landlord, suggesting that they did not make any suggestion to landlords of for what they may be able to withhold deposit or how much. I was not convinced.
They also defended the inflated prices they attempted to charge, claiming they follow industry standards. By way of example, they will attempt to charge you £65 if they think the washing machine smells a bit funny. (For the record it didn't.)
Savills is clearly willing to sacrifice its reputation in support of landlords' groundless claims to withhold your deposits.
Fairs fair, however, up until the end of the tenancy, they were very good.... Here's what I wrote at the beginning:
Helpful, knowledgable, efficient. For what more could you ask when renting a new place? Special mention to Simone McClellan and Holly Siddons for enabling a very rapid and smooth transition to my new home!... Read more
Tenant
13th Oct 2020 (4 years ago)
W Miles
There are times when you look back at decisions made and think that was a very wise choice...
Choosing Savills and the excellent Harpenden team led by Kris was one of those.
Their knowledge of the area and potential buyers meant the pricing was right, interested buyers were profiled and ready which meant an offer was accepted within 5 days and during those days we felt fully informed on each viewing (we had 8)
Then we had lockdown and the associated challenges to contended with. Again the Savills team were brilliant at finding solutions and keeping a chain together.
A great experience, a great outcome and a recommendation I’d not hesitate to make...
With Savills, you'll get the right price, you'll maintain the right price, your stress levels will be kept low and your sale will make it to completion!... Read more
Seller
28th Aug 2020 (4 years ago)
R Cooper
We had a fantastic experience both selling and buying through Savills. Kris Smith helped us navigate the twists and turns of exchanging and completing through the pandemic and kept all parties happy. He is incredibly responsive and worked really hard to get the deal done. He knows the market really well, can be trusted and is lovely to deal with. Would certainly recommend Kris and the team to anyone thinking of moving in Harpenden.... Read more
Seller
10th Aug 2020 (4 years ago)
L Marshall
I have been a client of Savills Harpenden for many years. Their professionalism and speed of response is something that I personally appreciate living overseas in a very different time zone. It has been a challenging time for everyone through the COVID pandemic & Savills have impressed me how they are dealing through these turbulent times. A special mention to Simone, Holly & Ryan for the continued help & support. Thank you it is much appreciated.... Read more
Landlord
5th Jul 2020 (4 years ago)
S Williams
We have recently agreed a long term lease on a beautiful house in Berkhamsted through Savills in Harpenden. We dealt with Ryan Green who was excellent throughout the entire process. We were not able to view the house in person due to the current circumstances, so Ryan was able to share a professional online viewing which swayed our decision to move there. Great people, great experience, very happy we moved! Thanks all at Savills Harpenden!... Read more
Landlord
2nd Jul 2020 (4 years ago)
G Read
Superb service from the Agency Team of Station Road Harpenden 2020.
From the first contact nearly two years ago until the day I relinquished the tenancy on the 21st of January of this year,the Team at Savills have been exemplary , welcoming, efficient, informative and always prepared to share some of their precious time . Rebecca Hill led the way by a most comprehensive introduction , and this was consistently supported by useful and cheerful exchanges from Simone McClellan and Ryan Green. Holly Siddons for her part provided the welcoming touch being positioned nearest the Agency front entrance !
Without doubt the Team's approach made one feel at home, comfortably and securely so.
I personally will miss the Team of Station Road.
Savills' have chosen well but are also extremely fortunate to have such commendable staff as their advocates.
Wishing them All well and at the same time thanking the Team for their fine service.
Yours most sincerely,
Gordon,
Dr Gordon A. Read... Read more
Tenant
4th Mar 2020 (4 years ago)
J Cockburn
I had a very good experience buying a property through Savills Harpenden. Kris who managed the purchase was always professional, polite, friendly and efficient. He also would go the extra mile if something needed doing to keep things moving along smoothly, which was always appreciated. An estate agents you can trust to get the job done without pulling your hair out - what more could you want!... Read more
Buyer
27th Feb 2020 (4 years ago)
J simpson
As an executor I instructed Savills (Nick Ingle and Lynn Ellis) to sell a Tudor
farmhouse with a range of outbuildings that needed work doing to them.We completed on 7th January 2020.Throughout the marketing and the sale Savills communicated really well, gave appropriate and helpful advice based on their experience and expertise , and retained a sense of humour. I consider we all pulled together and am most grateful for their professional,effective and courteous approach.... Read more
Seller
8th Jan 2020 (5 years ago)
A Charley
Just to say a big thank you to the lettings staff at Savills Harpenden. Ryan, Simone and holly you are absolutely amazing. Ryan said from the beginning he will get us a place and the first property I looked at I liked and we are now in. We have been with other estate agents but never got the warm welcome we did from Savills. We are so grateful. One love ???????? Angie and Andrew.... Read more
Tenant
7th Jan 2020 (5 years ago)
C wriglesworth
Really impressed with Savills. Helped us purchase a beautiful apartment during a stressful time for our family. Kris Smith was genuine, efficient, decent, understanding and brilliant. He has given us renewed faith in estate agents!... Read more
Buyer
6th Jan 2020 (5 years ago)
E Ashman
I have found Savills most efficient at finding us a tenant. We were dealing with Ryan Green and he was very helpful indeed as well as being friendly and pleasant at all times.... Read more
Landlord
16th Oct 2019 (5 years ago)
T Bollen
The office are great for finding properties, something I’ve done a few times. Both Rebecca Hill and Lynda Wright have been extremely helpful on multiple occasions. Maintenance needs are now managed centrally and is a bit more of a struggle, but they definitely try hard to resolve issues.... Read more
25th Sep 2019 (5 years ago)
T Danter
Have now exchanged on my sale, which proved to be more protracted than anticipated, but throughout the difficulties all was well managed and dealt with by the very professional team at Savill's in Harpenden. I always felt that they were 'on the case' and re-assuring. Full marks must go to Kris Smith for his tenacity, perseverance and 'never say die' attitude in driving the process through to exchange and completion. I wouldn't hesitate to recommend the committed and dedicated team at Savill's in Harpenden.... Read more
Seller
18th Sep 2019 (5 years ago)
J Taqvi
Used to buy and rent property. Stress-free house buying and rental experiences. Honest, transparent and efficient.... Read more
17th Sep 2019 (5 years ago)
M M
We rented a property through Simone, and she was excellent. Even after we had agreed terms with the landlord, she remained in touch, and supported us through the move, even offering to pick up keys when we thought we might struggle to do so ourselves. Very impressive.... Read more
Tenant
6th Sep 2019 (5 years ago)
C Daimay
Savills Harpenden have been very helpful with our moving to Harpenden.
Rebecca Hill and Ryan Green are truly dedicated to their clients and will do their utmost to ease your settling in in your new home.... Read more
3rd Sep 2019 (5 years ago)
G Tibbs
We had a very smooth experience renting through Savills, Harpenden. We dealt with Simone who was friendly, helpful and efficient through the whole process.... Read more
Tenant
2nd Sep 2019 (5 years ago)
J Vale
I would highly recommend Savills. Kris Smith went above and beyond with the sale of our house and both Kris and his team were very professional friendly and brilliant with their communication throughout the process. Kris was a delight to deal with from start to finish making what can be quite a stressful time as easy as possible showing both of us great respect and sensitivity.... Read more
Seller
27th Aug 2019 (5 years ago)
K Chorlton
We worked with Simone to secure a rental property in Harpenden. She was very responsive and went out of her way to help us (we were living overseas at the time so requires lots of additional support).
I took off a star because the Savills process to prove your identity was a nightmare! They wanted paper copies of utility bills (who has those anymore?) and then refused one of my documents because it was addressed to a shortened version of my name that did not exactly match my passport. My husband had an ever harder time because none of the utility bills were in his name - so he sent an official letter from the United States Government which they would not accept!... Read more
Tenant
16th Aug 2019 (5 years ago)
J Fruen
Great experience buying from Lynn Ellis at Savills Harpenden. Professional and collected approach to the whole process.... Read more
Buyer
8th Aug 2019 (5 years ago)
S Nodwell
Thank you Kris and the team at Savills. So helpful when purchasing my home. Very efficient and always keeping is updated. Can't recommend them enough and I think I got a great house at the end of it.... Read more
Buyer
3rd Jul 2019 (5 years ago)
D Holder
Extremely helpful with our purchase. Great communication, keeping us updated all the way through. Big thanks To Kris Smith at Savills for his service... Read more
Buyer
1st Jul 2019 (5 years ago)
M antoniou
From start. To finish. Lynn at savils was. So supporting highly recommend the Harpenden team
The service. Was great Thanks again
To all the team
Mario... Read more
17th Apr 2019 (5 years ago)
A Zannides
I had a really good experience using Savills for my recent move, everything went smoothly and professionally.... Read more
5th Apr 2019 (5 years ago)
R soleimani
Rebecca Hill has been dealing with my property and has been a joy to work with. The first viewing through the door with the agency is now my tenant and they have made the process as easy as possible. Friendly, helpful and fuss free. Highly recommended.... Read more
Landlord
2nd Apr 2019 (5 years ago)
K O
I recently found a flat to rent through Savills. Simone McClellan at Savills, Harpendon was professional, punctual and friendly. Simone was both helpful and efficient in all aspects of the process and facilitated a speedy tenancy agreement. I had an excellent experience.... Read more
Tenant
24th Mar 2019 (5 years ago)
H Barnett
I have dealt with Savills Harpenden over the last two years with renting properties and they have always delivered a professional and impressive service. The team at Savills Harpenden have been a pleasure to deal with... Read more
Landlord
18th Mar 2019 (5 years ago)
A Shaikh
Simone McClellan at Savills Harpendon is an absolute credit to the company. She was extremely helpful and efficient in all aspects, providing a five star and a highly professional service from the word go. The whole process was seamless without any qualms.
Thank you Simone... Read more
13th Mar 2019 (5 years ago)
E Howard-Solegaard
Harpenden office's Lynn Ellis, was an excellent and attentive agent. Her enthusiasm and total commitment, together with her belief in our unique and unusual property was instrumental in getting maximum exposure, many more viewings than similar properties and finally an excellent sale. Lynn was always available and totally professional.... Read more
Seller
6th Mar 2019 (5 years ago)
P Hughes
Savills offer great experience of the market, are genuine and trustworthy, and provide a lot of common sense to help buyers and sellers navigate the process of moving home with as little stress as possible. Lynn who worked with us, is very personable and held our interests at the forefront at all times: I had every confidence that Lynn and the Savills team would represent our property in a fair and honest way. Thoroughly recommended.... Read more
5th Mar 2019 (5 years ago)
E Stokes
We bought our beautiful new home through Savills in Harpenden.
Lynn Ellis has been outstanding in her commitment to her vendors and buyers. Lynn’s excellent communications to keep the process moving through the ups and downs of purchasing have been highly professional.
Buying a house can be a very stressful time but Lynn was always just a phone call away to give advice or help with the process and all done in a very professional and friendly manner.
Thank you for a very positive experience I would not hesitate to recommend to family and friends. Well done ????... Read more
Buyer
20th Feb 2019 (5 years ago)
L M
I would highly recommend Savills. Simone, Holly and the team are extremely professional and efficient and a pleasure to deal with.... Read more
18th Feb 2019 (5 years ago)
C dennis
We have recently acquired a property through Savills. We were initially greeted in our local Harpenden office with a warm welcome from the staff, which was pleasant considering we had our dog and children with us.
This has set the tone for a very swift and professional service from Ryan and Simone. They took our requirements and provided us with consistent updates on our property search. Collective they have worked with the team to provide us with a property we are thrilled with , whilst ensuring a swift and uncomplicated transaction.... Read more
Buyer
15th Feb 2019 (5 years ago)
R S
I have worked with Kris a number of times in the past few years. He is a true professional. He stays calm under difficult and complicated situations situations and successfully manages to achieve results for both buyers and sellers. He is definitely my agent of choice and a valuable addition to the Harpenden team.... Read more
12th Feb 2019 (5 years ago)
S Wiles
Professional, punctual and friendly service. Simone was very happy to help out at all times for a speedy tenancy agreement. Will definitely recommend!... Read more
Tenant
7th Feb 2019 (5 years ago)
B Marketing
Just a big thank you to Simone and her team at Savills for being so efficient on my recent rental properties....... Read more
Landlord
12th Dec 2018 (6 years ago)
T Howarth
Great service from Rebecca Hill with every detail taken care of.... Read more
28th Nov 2018 (6 years ago)
J Maljers
Simone made it happen all really quick for us!... Read more
24th Nov 2018 (6 years ago)
A Herdeiro
Rebecca Hill , from Savills, helped rent two of our properties. She not only found amazing tenants for us, but went the extra mile to check everything went smoothly and we were always informed of any changes . She even helped put my bins out ,as I was away, before our tenants moved in ! - looking after us all the way .... Read more
Landlord
17th Oct 2018 (6 years ago)
G Scheuren
Simone was very helpful from the start to signing the contract. The took care of any kind of question, responded immedeatly and explained the procedure in any detaily and in a very professional manner. Thank you!... Read more
26th Sep 2018 (6 years ago)
T WILLAT
As we were under time constraints we contacted many agents in the area. Savills and Simone were very proactive and found us a place. Through out the agreement process they helped us with all our queries. We have no hesitation in recommending Simone & Ryan from Savills Harpenden... Read more
Tenant
25th Sep 2018 (6 years ago)
C Loureiro
We would like to thank Simone McClellan for her availability and for making the whole letting process a pleasant experience. Thank you for being such a great professional, Simone!... Read more
2nd Aug 2018 (6 years ago)
S Boyd
Simone and Ryan were extremely hard working and tireless to bring my letting to a close, working around the clock at short notice. As a landlord I am happy with the lettings service and would recommend both of them.... Read more
Landlord
1st Aug 2018 (6 years ago)
S Kingham
Simone and Ryan were exceptionally professional and a pleasure to work with. The whole process from finding a new tenant for my house through to having everything in place was seamless. Would thoroughly recommend their services.... Read more
Landlord
29th Jul 2018 (6 years ago)
F Russell
Simone McClellan was polite, friendly and able to find a rental at quite short notice, which included specific requirements. Would be more than happy to recommend Savills.... Read more
Tenant
6th Jul 2018 (6 years ago)
Z waris
We moved from Outside UK and the kind of help we received from Simone from Savills - Harpenden was just what a family in need wanted .
She was very cooperative, understanding and helpful ....
She went extra mile in helping our family ...
We wish her best luck and appreciate all her help .
Will definitely recommend Savills to my friends / family and ev1 .... Read more
28th Apr 2018 (6 years ago)
S Pattison
We are so happy to have chosen Savilles to rent with, Simone and Faye have been extremely helpful, supportive and quick with responding to our emails and phone calls. We would definitely recommend working with Savilles both as tenant and landlord as we can see they really pay respect to both sides. Thank you!... Read more
Tenant
19th Apr 2018 (6 years ago)
A Smith
Needed to organise a 6 month rental quickly due to a flood at my home address. Fortunately Savills had a very suitable property, the rest, because of Simone, couldn’t have been easier, my Loss Adjuster even commented on how efficient and pleasant she was. I have a property of my own which I rent out (not with Savills) so I have experience of the market, I give Savills (Simone) top marks and am happy to recommend.... Read more
Tenant
6th Apr 2018 (6 years ago)
N Bond
Simone and Faye at the office have both been outstanding in their service and professionalism ensuring we had an easy and smooth move into our new property.
Efficient, friendly and professional, all of our queries were answered immediately and I cannot fault the service we have received before, during and after our move.
I wish all moves were as seamless as this.
Many thanks once again.... Read more
Tenant
28th Mar 2018 (6 years ago)
A Hussain
Savills are without a doubt the best lettings agents I have dealt with. A great personal service from start to finish, always easy to get hold of and great communication. Would 100% recommend. Special thanks to Rebecca and Ryan at Harpenden office for all their help.... Read more
Landlord
16th Mar 2018 (6 years ago)
J Herr
Many thanks to the Support of the Savills Team Harpenden, especially to Simone. I appreciate your help in all of my question.... Read more
2nd Mar 2018 (6 years ago)
O Hughes
I have recently moved house, and dealing with Rebecca was an absolute pleasure. She was professional and always followed up in a very timely manner.... Read more
15th Jan 2018 (7 years ago)
J Lee
Simone took great care of us through the whole process!... Read more
3rd Jan 2018 (7 years ago)
R Ferraiuolo
I relocated to the UK three years ago.
I had no clue on how the home renting process works here. My company recommended Savills and I decided to follow such recommendation.
So far I’d repeat blindly the same choice because I have been dealing with extremely serious professionals.
I never had any issue with them, and all the time I had something to be sorted out they replied and took action in a very quick and efficient way.
A special thanks goes to Faye Wilkin who was able to assist me in my communication with my landlord and helped me in a timely manner all the times I needed some help with logistics issues.... Read more
Tenant
21st Dec 2017 (7 years ago)
A Oliveira
Savills were very helpful with every question we had and helped us in the entire process of moving to the new house. Also, the person who showed as the house, Ryan Green, helped us moving our new furniture to inside the house, which he didn't have to, but he gladly did.... Read more
Tenant
15th Nov 2017 (7 years ago)
M KIng
Savills , a National company, has adapted well to providing local service and support -- Faye Wilkin who is my local contact has done an excellent job in coordinating the wide array of services Savills have to offer.... Read more
9th Nov 2017 (7 years ago)
Z Ward
The lettings team at Savills were very helpful and really supported us in trying to get a quick viewing of a property that we were really keen on. They put up with lots of questions from us and replied quickly to them all. Once we found a property we like, the team organising the tenancy agreement were not quite so on top of things and we had to chase a few times for the paperwork. That said, we moved in on time, with no hassle and I would definitely recommend :)... Read more
Tenant
24th Oct 2017 (7 years ago)
J Coyle
Great and effective service from start to finish. They found us great tenants who paid the asking price for the property. Thank you... Read more
Landlord
11th Oct 2017 (7 years ago)
J Thomas
Thanks to Simone and her colleagues for their fantastic work - incredibly responsive and professional service throughout, which was greatly appreciated.... Read more
7th Sep 2017 (7 years ago)
S Collins
Having been proactive in approaching me for my business, Savills now manages a property for me in Harpenden and I have been delighted with their service. They have been professional, tenacious when needed and upbeat. They are reliable and continue to update me regularly with progress.... Read more
Landlord
22nd Aug 2017 (7 years ago)
Kim
We have recently switched to Savills and our service has improved significantly and our expectations have been exceeded. Complicated tenancy issues were addressed with ease resulting in confidence from both ourselves and the perspective tenant. The team responds to all emails and calls politely and within hours and confirms once an action has been taken. Each team member has concentrated knowledge and experience which resulted in them securing us an excellent tenant. I would highly recommend the Savills Harpenden lettings team of Ryan, Simone and Faye.... Read more
Landlord
15th Aug 2017 (7 years ago)
T Chraska
Savills have been assisting with most of our issues very well. Faye is proactive, always trying to help and answers our emails very quickly. We are happy with their service.... Read more
15th Aug 2017 (7 years ago)
A Mohammed
I had a great experience with Savills harpenden. I needed a house and I had a deadline to meet. Savills and Faye Wilkin took the extra mile top ensure that I get the house I want and at the same time to meet my target. Very professional attitude al along. Thumps up... Read more
Tenant
13th Aug 2017 (7 years ago)
J Wright
I would highly recommend Ryan & the team for a very professional service.... Read more
12th Aug 2017 (7 years ago)
H Summer
I have been with Savills for 5yrs now and have always been welcomed by all staff , especially Faye Wilkin who has always been to my flat to do a review check I find it reassuring to know that she always has my best interest at heart at does her best to help me if I come across anything I'm unsure of . I know that there have been changes made over the years but customer service has always been very good .... Read more
Tenant
11th Aug 2017 (7 years ago)
C Devoto
Savills performed a great service for us finding a new home. Extremely responsive and diligent in their work. Highly recommended...... Read more
Buyer
9th Aug 2017 (7 years ago)
J sleigh
Savills are our long-standing agents for a property on Hatching Green. They have taken care of many issues for us over the years. Recently there was one particularly difficult issue regarding extensive work to re-point a chimney stack. The work of one contractor had to be completely re-done by another. Faye Wilkin, our relationship manager at Savills, managed out the first contractor, and they withdrew their bill for the work. The condition of the stack is now tip-top. Russell Sleigh... Read more
Landlord
9th Aug 2017 (7 years ago)
T Dougall
My experience with Savills was great. In particular, I found Simone McClellan very professional, prompt and knowledgeable. She made the whole process very straightforward and stress free. I would highly recommend her services.... Read more
9th Aug 2017 (7 years ago)
N Shahsavan
What a pleasure it's been to meet and speak with Simone McClellan at Savills, after weeks of looking for a place to rent, Simone made the transition smooth running. Always keeping me posted of the progress and extremely friendly and helpful. Thank you so much.
Nayer Purdy... Read more
Tenant
8th Aug 2017 (7 years ago)
D Harrison
I would like to thank Simone at Savills in Harpenden for her assistance in finding me to find a rental house for a family member moving home from abroad. Having seen how difficult this was for me to achieve in such a fiercely competitive and fast moving rental market, Simone showed a real interest in helping and removed a lot of the stress from the process. In a world where agents often seem only to serve the interest of the seller/landlord, i was delighted to find an agent that treated me fairly and made me feel as though i was also a client of the firm.... Read more
Landlord
7th Aug 2017 (7 years ago)
G Hitchborn
We were extremely pleased with the service we received from Savills, particularly from Simone McClellan who helped ensure our tenancy application ran smoothly from start to finish. She dealt with any queries we had quickly and professionally and on numerous occasions outside of normal office hours. She kept us very well informed of progress to help ensure we were able to move in on our chosen date. We would have no hesitation in using Savills again in the future.... Read more
Tenant
3rd Apr 2017 (7 years ago)
A Wagnerknott
Very attentive , caring and professional staff in the Harpenden office. All matters are attended to immediately and with complete dedication.... Read more
29th Mar 2017 (7 years ago)
J McNally
Dismissive and rude when we asked them about lettings to a group of professional sharers. "We just don't get landlords who are looking for sharers" - even when those sharers are willing to pay over the asking price? Might be worth *asking* your landlords rather than dismissing us out of hand.... Read more
Landlord
30th Jun 2011 (13 years ago)