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Home
Estate Agents in Solihull
Smart Homes Portfolio Collection

Smart Homes Portfolio Collection

4.8

613 reviews

316 Stratford Road, Shirley, Solihull, B90 3DN

Smart Homes Portfolio Collection are an estate agent in Solihull. They mainly list properties in B91, B90 and B94. Over the last 6 months, they've listed 12 properties, with 5 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove.

Opening hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

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Smart Homes Portfolio Collection Reviews (613)

Have you used this agent?

All (613)

Seller (232)

Buyer (132)

Landlord (14)

Tenant (8)

General (227)

S Shah

Debbie has been great throughout this entire process. Very happy with estate agent.... Read more

28th Oct 2024 (11 weeks ago)

S Byford

Outstanding customer service! Very professional estate agents who really understand the importance of communication, updating their customers and always going above and beyond. By far the best agents in the area. I would thoroughly recommend Smart Homes and would use them again myself.... Read more

26th Oct 2024 (11 weeks ago)

S Maitland

Gin was very good, very professional and very helpful especially when we crossed the final hurdle... Read more

24th Oct 2024 (12 weeks ago)

N Davies

Not the most straightforward of sales but staff have provided an excellent service providing timely feedback and professional advice. Would definitely recommend.... Read more

Seller

22nd Oct 2024 (12 weeks ago)

C Szabo

Excellent sales progression from Gin up and down our chain. Her hard work and great communication made all the difference in getting us to exchange. Thank you to Gin and all the team at Smart Homes.... Read more

Seller

22nd Oct 2024 (12 weeks ago)

S Hussain

Recently purchased a house from smart homes Dealt with Sue Danter- She was amazing, she was patient, informative, and her communication was brilliant. She had a stressful process nice and easy, a great service from her, a true credit to smart homes. I was hesitant to deal with smart homes as I had a bad experience many years ago, but I must say they have improved. Sue was truly the key to me getting this house sorted. Thanks Sue!... Read more

Buyer

22nd Oct 2024 (12 weeks ago)

I charger

Helen and the team was fantastic, was always above and beyond.... Read more

20th Oct 2024 (12 weeks ago)

H Sembi

Dear Smart Homes Team, We would like to express our heartfelt gratitude in providing a great service during the sale of our home and we are happy we chose you to represent us. A special mention has to go out to Sue Danter, for her excellent cooperation, transparency, and professionalism. Her perseverance throughout the sale progression process was truly commendable. We would also like to thank Gin Kaur for stepping in when Sue was away, who too provided a fantastic, professional service, and really made us feel at ease that she had things under control, to ensure the sale progression continued without any further delays. Thank You Again Team! Mr & Mrs Sembi... Read more

If you are fortunate enough to have Helen Cole progressing your sale, you\'ll be delighted! A difficult chain, we wouldn\'t have got it through without her, she was amazing and a credit to Smart Homes. Jamie Smart himself too was kind, generous with his time and most helpful. (Source : allAgents)... Read more

Seller

2nd Oct 2024 (15 weeks ago)

O cole

Smart Homes were a dream to work with. From start to finish they kept me in the loop on my sale and purchase! Gin, Jamie and the team are a pleasure to work with and I highly recommend!... Read more

Seller

25th Sep 2024 (16 weeks ago)

C Wallace

We have just exchanged on our house and I would not hesitate to use SmartHomes again. I first used them 5 years ago when we purchased our house, 5 years later now we're selling, they still deliver 5* customer service. Deb has been absolutely fantastic. She has kept in touch with myself and the rest of the chain throughout the whole process. We couldn't have asked for better customer service. If I could give 10 stars, I would.... Read more

Seller

25th Sep 2024 (16 weeks ago)

M chowdhury

We waited in the rain to view a flat. Agent rep was late, but he did apologise for his lateness. The power to the flat was off. No lights. Agent didn't have a torch. I had to use my phone flash light, not ideal to see things especially the bathroom which had no windows. I wanted to see the inside of the lock up garage. Agent did not have the key. I was told to contact their office again, make another viewing appointment if I wanted to view the garage! I didn't expect a cavalier approach from an estate agent in this day and age. Very disappointed.... Read more

23rd Sep 2024 (16 weeks ago)

F Clarke

Very professional service. Approachable and easy to contact.... Read more

20th Sep 2024 (16 weeks ago)

R Williams-Weston

Sold in week! Suzanne couldn’t have done more to help! Fab service!!!... Read more

Seller

19th Sep 2024 (17 weeks ago)

J Crouch

This was my second time using Smart Homes to sell my home and they have been brilliant again. Their customer service is second to none and they run a very slick operation. Would highly recommend them to all.... Read more

Seller

19th Sep 2024 (17 weeks ago)

lau2lew

We are first time buyers and must same we are so delighted with the support as buyers have received from Smart Homes especially from Debbie. Debbie has kept us informed of the process throughout with great communication and eased our nerves when we were feeling a little confused with the process. Debbie has been with from the beginning of our journey and has been there when things have been needed to chase up. Debbie has always kept us updated and we are very thankful for all her support. We would also like to say thank you to the team at the branch as they have also been helpful and supportive.... Read more

Buyer

18th Sep 2024 (17 weeks ago)

P keane

Smart Homes were very professional and friendly. Great guidance and support especially from Debbie who was great at keeping us up to date on the progress. We would certainly recommend this Estate Agents and feel we have been well looked after.... Read more

10th Sep 2024 (18 weeks ago)

L Johnston

Gemma at Smart Homes was our contact for sales progression when purchasing our new home recently. She was always available to speak to or would call us back and kept us updated over the phone and via email. She was lovely to work with and always a pleasure to speak to. Thank you Gemma and the team!... Read more

Buyer

8th Sep 2024 (18 weeks ago)

A Rudge

The Smart Homes team have all been exceptionally professional in helping us sell our house. All whom we've dealt with have demonstrated excellent customer care skills and have maintained the company's promise to keep in touch with us every week throughout the process over the last four months. It is so refreshing to deal with a company that genuinely cares about its customers and ensures that 'phone calls and emails are answered promptly. A rarity these days.... Read more

Seller

6th Sep 2024 (18 weeks ago)

R Doble

Debbie has been absolutely amazing! The chain encountered a number of issues which Debbie resolved swiftly whilst keeping everyone updated. I would highly recommend Smart homes for your sale and purchase and would like to personally thank Debbie for doing such a fantastic job!... Read more

Seller

4th Sep 2024 (19 weeks ago)

S z

Once again Debbie was fantastic and so professional in her help and persistence with the buyers solicitors I cant thank Smart homes enough for a great all round experience and quick sale of our property and would wholehearted recommend anyone to use them to sell there property in the future.10 star service from me... Read more

Seller

4th Sep 2024 (19 weeks ago)

We bought our Solihull house through Smart Homes and were really impressed with their service: highly responsive, professional but also courteous and approachable. Being in a chain, it was good to know the sale progression team was always on top of things, liaising with all parties and keeping us up to date on a regular basis. Even after exchange of contracts, they helped us communicating with the vendor about the last details ahead of our move. Special thanks to Helen: a real pleasure to work with her.... Read more

Buyer

1st Aug 2024 (24 weeks ago)

C Ip

Very good experience with Smart Homes. Helen has done a great job there.... Read more

29th Jul 2024 (24 weeks ago)

M Higgins

From start to finish, smart homes have been amazing! So patient & helpful, every step of the way! Deb especially has been brilliant in such a stressful time! Thankyou so much!... Read more

26th Jul 2024 (24 weeks ago)

S May

I can only sing the praises of Smart Homes. From the start to the end of selling my house , they have demonstrated professionalism and excellent communication with all parties. Their sales progression team kept me in the loop every step of the way and made sure I was aware of where we were in the process and what needed to be done. Well done Smart Homes... Read more

Seller

25th Jul 2024 (25 weeks ago)

D Hobson

Smart Homes have been excellent, a huge thanks to Gin especially who has been amazing. By far the best estate agents I have dealt with, so much so I have recommended to friends and family. Great value for money too!... Read more

24th Jul 2024 (25 weeks ago)

Anthony

Just completed my house sale with Smart Homes, delighted with the service from start to finish A special thanks to Helen who kept me updated throughout the entire process Best wishes to you all & wouldn’t hesitate to deal with Smart Homes again Anthony... Read more

Seller

19th Jul 2024 (25 weeks ago)

M Turvey

We are first time buyers and we thoroughly recommend Smart Homes great service, all the viewings were extremely professional. Picked up the phone quickly, returned calls and emails promptly and the completion team went above and beyond to get our deal over the line. Special thanks to Debbie!... Read more

Buyer

18th Jul 2024 (26 weeks ago)

Fantastic service from Smart Homes. All the staff worked incredibly hard to get the sales transaction through keeping me fully informed at all times. Special thanks to Debbie, Jamie, Adam and James to mention but a few. Really appreciate all of the staff for all that you have done. Best Wishes.... Read more

Seller

7th Jun 2024 (7 mo. ago)

G Kaur

Amazing... Read more

6th Jun 2024 (7 mo. ago)

M Calcutt

Smart Homes provided an outstanding service from the beginning, providing a valuation, right through to the end, with completion. I was kept informed throughout the process and I would single out Debbie Guest, the agent dealing with my sale, for particular praise.Do not be misled by the price realised for the property, it was in need of complete renovation so could never achieve the prices of similar properties in this road. (Source : allAgents)... Read more

Seller

3rd May 2024 (8 mo. ago)

J Taylor

I’m super impressed with Smart Homes. The property viewing I had with Jason was impressive. He was professional, very informative and outlined points with the property I hadn’t even thought of. Loved the respect he showed for the property, right down to the shoe covers! He really sold it to me. I also had excellent service from Jersey last week. Very professional and friendly. Answered all my questions and gave me some good advice re house purchase process. This is the first time going through this process and she was very reassuring, pleasant and helpful. Lovely telephone manner. Just when I thought it couldn’t get any better in walks Josh…he’s the man! So down to earth and easy to talk to. Helped me negotiate my offer without any pressure and making sure I was happy with what I was doing. Really made me feel looked after. Thanks Josh. I’d definitely recommend Smart Homes based on the service I’ve had from these people.... Read more

Buyer

27th Apr 2024 (8 mo. ago)

H Tierney

Helen was absolutely amazing! She was class from start to finish, she even had to encounter a few emotional conversations with me and her empathy and compassion as something else! Never expected to build such a fantastic relationship with estate agents but would definitely recommend! Thank you Helen, from an emotional Helen lol... Read more

19th Apr 2024 (8 mo. ago)

G Osborne

Exceptional service throughout! Our second house sale with Smart Homes and we wouldn’t ever use any other agents as they are the best in the game! Special thanks to Helen Cole who goes above and beyond every single time!... Read more

Seller

10th Apr 2024 (9 mo. ago)

J Eley

House purchase Helen in the sales progression team was a great help. She kept me updated every week and chased solicitors on both sides to keep things moving forwards. It made such a difference having someone who understands the process and communicates well. (Source : allAgents)... Read more

Buyer

25th Mar 2024 (9 mo. ago)

S murray

Helen Cole and the team at the Shirley branch were really helpful and professional in helping to sell a local property... Read more

Seller

21st Mar 2024 (9 mo. ago)

D Jordan

Smart Homes have been excellent throughout out house buying process, through what ended up being quite a long process due to the chain, they were very helpful and communicative.... Read more

M S

Excellent level of service throughout the whole process. Great communications keeping me up to date every week. From beginning to end everything was dealt with in a courteous and highly efficient manner. I would definitely recommend this agent. (Source : allAgents)... Read more

26th Feb 2024 (10 mo. ago)

F Hussain

Helen at Smart homes (Shirley) has been an absolute amazing agent through out the purchase of our new home. Helen would regularly check in, keep us updated, reassure us at different stages of the process as a first time buyer and answer any questions we had along the way. Helen has been a pleasure to speak to, enthusiastic and very understanding. Thank you Helen for all the help and support on this new journey.... Read more

Buyer

24th Feb 2024 (10 mo. ago)

J thomas

Absolutely spot on from the get go. Highly recommended, from start to finish. My house sold in the first block booking, no messing around, the agents were so professional and gave good feedback. Great communication from the team especially Helen in sales progression who saw the sale through for me, and showed incredible knowledge of her field. (Source : allAgents)... Read more

Seller

12th Feb 2024 (11 mo. ago)

Hamster

Very friendly and helpful company with constant updates and information... Read more

11th Feb 2024 (11 mo. ago)

B Cheshire

Excellent Service We would not hesitate to recommend this Estate Agent A very professional and committed team approach to selling your property... Read more

Seller

5th Feb 2024 (11 mo. ago)

Y Bandey

It’s been an absolute pleasure dealing with the sale staff from the beginning to the end. Every one have been equally amazing! I would highly recommend Smart Homes!... Read more

1st Feb 2024 (11 mo. ago)

R Raud

My experience at Smart Homes was was friendly and informative thanks to Gin, who was very helpful throughout my visit!... Read more

1st Feb 2024 (11 mo. ago)

E Jones

Great experience through SH and all staff very well mannered - especially Adam - full of knowledge, experience and great customer service!... Read more

29th Jan 2024 (11 mo. ago)

P kavanagh

Gemma was amazing, polite, professional and organized. She appeared on the ball the entire time and nothing was too much trouble. Thank you again... Read more

28th Jan 2024 (11 mo. ago)

B rose

Excellent service from Trisha and the New Homes team. Would definitely recommend Smart Homes. Very professional and friendly service given. ????????... Read more

27th Jan 2024 (11 mo. ago)

R Jones

Wonderful experience and very easy to deal with. Smart Homes have a vast knowledge of the local area and were able to advise with expert advice. Communication has been amazing. They have a fantastic team who are happy to help on all matters.... Read more

25th Jan 2024 (11 mo. ago)

L Smart

We have recently sold our property via Smart Homes and I am really pleased to report that our experience, from start to finish, has been outstanding. The service has been professional and honest with great communication, including weekly updates, viewing feedback and property market reports. Their advertising and photography really captured our home as we had hoped and when we made some alterations to the property (decorating), Smart homes came out immediately to take new photos and published updated advertising straight away. From the moment we accepted an offer we were advised of who our sale liaison person was (Gin Kaur). We had regular contact and she really did push our sale through. Smart Homes have definatley relieved many of the pressures that come with buying and selling, and I have no doubt that we shall use their service again in the future as and when required. Thank You SMART HOMES... Read more

Seller

25th Jan 2024 (11 mo. ago)

Ellie

Thankyou Dawn for all you have done to make this process a complete joy! So amazing!... Read more

25th Jan 2024 (11 mo. ago)

C Battersby

Team were absolutely brilliant. Especially Rob, amazing communication, kept us updated at every step of the process. We'd definitely recommend.... Read more

23rd Jan 2024 (11 mo. ago)

N Ahmed

Amazing service- friendly and professional and nothing was too much trouble! Thanks guys... Read more

22nd Jan 2024 (11 mo. ago)

J Satchwell

Brilliant service - Rob was fantastic, very helpful and professional. Would definitely recommend!... Read more

19th Jan 2024 (11 mo. ago)

Great service ????????... Read more

17th Jan 2024 (11 mo. ago)

N Cartwright

First class service - I’ve used Smart Homes to buy and sell houses on numerous occasions and the service is always second to none. Jamie Smart has built a brilliant team who always go the extra mile to ensure their clients get the best service. So if you’re looking to sell you house in the Solihull and surrounding areas, give them a call and look no further... Read more

Seller

15th Jan 2024 (11 mo. ago)

S kavanagh

Used Smart Homes for both the sale and purchase during my last move. Jamie was really informative at the valuation stage and it’s clear he knows the local housing market. Gemma was also fantastic at keeping me informed with how the sale/purchase was progressing. I will definitely use Smart Homes again when the time comes to move and would highly recommend.... Read more

13th Jan 2024 (11 mo. ago)

N barrett

In my in my search my recent home, I requested the assistance of Dawn from Smart Homes.. I was so pleased with the service I acquired from Smart Homes right from the very start through to the end. They take their business so seriously and are 100% professional. And so pleasant to deal with thank you... Read more

Buyer

13th Jan 2024 (11 mo. ago)

K Dolan

As always, Josh and the team at Smart Homes were warm, efficient and kept us updated throughout the sales process. We have complete confidence in Smart Homes and are happy to recommend them.... Read more

Seller

13th Jan 2024 (11 mo. ago)

J Davies

If you appreciate professionalism, integrity, support and availability of a first class standard look no further than Smart Homes for both sale and purchase. We have experienced both processes handled by Josh Field who managed everything superbly, smoothing a pathway fraught with emotions. Well done Josh and thank you so much for everything you have accomplished on our behalf. Jo and David.... Read more

Seller

13th Jan 2024 (1 year ago)

Adam Cox was really helpful this week, thanks So much. Really great service would highly recommend talking to him.... Read more

12th Jan 2024 (1 year ago)

G Proudlove

The lady that dealt with my parents house was truly amazing nothing was too much trouble and she ironed out every little problem we faced .. massive round of applause to Debbie Guest thank you for all your help. " superstar "... Read more

12th Jan 2024 (1 year ago)

A S

Fantastic customer service. Debbie Guest in sale progression was fantastic from start to finish.... Read more

Seller

12th Jan 2024 (1 year ago)

D mead

Smart homes provided a very professional service and thanks to Melissa for all her help, would definitely use them again and would recommend Diane Mead... Read more

12th Jan 2024 (1 year ago)

C Mansell

Thank you so much to rory for sorting out all the hard work and leaving me stress free. Definitely recommend him 10/10... Read more

12th Jan 2024 (1 year ago)

Fantastic service and gave me awesome advice.... Read more

12th Jan 2024 (1 year ago)

K Webster

Big thank you to smart homes especially Helen who was very helpful answered all our questions I would definitely recommend... Read more

12th Jan 2024 (1 year ago)

Really great genuine guy, efficient service. Thank you Adam Cox... Read more

12th Jan 2024 (1 year ago)

G B

Great experience with Smart Homes, especially Josh Field, when buying my first property. Very efficient service and would recommend to anyone in the area. Thanks!... Read more

Buyer

12th Jan 2024 (1 year ago)

H wiseman

Would 100% recommend Smart Homes. Adam was particularly very helpful and made the whole process as smooth as possible. Thank you!!... Read more

12th Jan 2024 (1 year ago)

Very good experience with smart homes. Definitely recommend. Rory was very polite and helpful.... Read more

12th Jan 2024 (1 year ago)

Great service. Couldn’t recommend enough. Helen was superb!... Read more

12th Jan 2024 (1 year ago)

A Maloney

Smart Homes have gone above and beyond helping to service our needs. Rory Powell in particular has helped immensely in making sure our journey end to end has been seem-less. Fantastic support all round. Will definitely recommend Smart Homes.... Read more

12th Jan 2024 (1 year ago)

P Marshall

I would just like to say how amazing and hard working Helen is, how kind and helpful she has been! 100% the best... Read more

12th Jan 2024 (1 year ago)

E Messam

We had a great experience with smart homes. Gemma made sure that all of our questions were answered and all of our concerns were put at ease. She made sure that there were no complications and kept us updated on the current stages of the sale which ensured we were stress-free the whole time. Thank you so much for being so helpful and understanding with buying our first home!... Read more

I purchased an apartment from Smart Homes and found them to be really helpful, efficient and friendly. Rory was a massive help and kept us informed all the way through the process which helped us move into our home a lot faster. Couldn’t ask for anything more.... Read more

Buyer

12th Jan 2024 (1 year ago)

M Phillips

Highly recommended. Very helpful and good customer service skills. Big thank you to Rory for helping along the way :)... Read more

12th Jan 2024 (1 year ago)

L Whatmore

I would highly recommend Gin in the Sales Progression team. I've dealt with Gin on numerous properties and she has always been helpful and really positive. Communication is always great which makes the process pain free. Would not hesitate to use again.... Read more

12th Jan 2024 (1 year ago)

P Kaur

Hi I just want to say a big thank you to Gin, who helped me find a rented property, she is an Angel who has such a positive attitude with her beautiful smile, she guided me all the way I'm so grateful for gins help and support throughout my journey, gin is a big blessing??thankyou gin once again and thankyou smart homes... Read more

Great service from Smart Homes. Everyone we dealt with were friendly, knowledgable and very helpful making the house sale as smooth as possible. Thank you to Laura and the rest of the team.... Read more

I want to say once my late mum's house was sold that was the easy part! Once the wonderful Gin Kaur took over the progression she has been nothing short of exceptional. She has shown so much thought and kindness to me in what has been a difficult sad time to deal with my mum's estate. Also as my buyers had no estate agents as a private sale she also daily at times and every week dealt with their solicitors too ensuring everything was done as promptly and efficiently as possible. And ensuring both me & my buyers were updated every step of the way. I cannot fault her tenacity and her experience. So thank you so much Gin you are an absolute star and an amazing asset to Smart Homes.... Read more

Seller

13th Dec 2023 (1 year ago)

V Brown

I purchased a house from Smart Homes and found them to be really helpful and efficient. I was updated once a week all the way through the process. Would highly recommend their services.... Read more

Buyer

12th Dec 2023 (1 year ago)

I am very happy with Smart homes, they sold my house in Wythall in a difficult market. Dawn Froud their local representative was very tentative to the buyers and communicated constantly throughout the whole sale process. Thank you Dawn and the whole team at Smart Homes.... Read more

Seller

9th Nov 2023 (1 year ago)

Z Khalid

John R just showed us around a house and was the perfect person to do so. He was very friendly and had a great personality. We really appreciate people like John for his fantastic service and just a great person to be around. All the best... Read more

6th Nov 2023 (1 year ago)

K Crawley

I have experience of this estate agency as a purchaser and as a seller. I highly recommend using Smart Homes. At every stage professional and efficient and dedicated to seeing transactions through as expeditiously as possible. Quick communication response times and selling a house with them recently I was kept up to date at every stage. A faultless service from the excellent team at Smart Homes.... Read more

Seller

3rd Nov 2023 (1 year ago)

N Povey

We have just completed on our house sale and I cannot recommend Smart Homes enough. From start to finish they were fantastic, Jamie and all his team were professional, helpful and really supportive throughout the whole process. A big shout out to Debbie Guest in the after sales team who's care, patience and support was truly appreciated. You were all amazing thank you Smart Homes!!!... Read more

Seller

27th Oct 2023 (1 year ago)

S Bailey

A very special thank you to Gin at SMART homes for all of the help and support provided in progressing our sale. We found SMART homes to be very professional, acting upon concerns and problem solving in a quick and timely manner. In addition, the solicitor acting for our sale commented that in his experience SMART homes were extremely good estate agents and how very proactive their sales progression team were. I would have no hesitation in recommending this firm of estate agents for a sale.... Read more

Seller

27th Oct 2023 (1 year ago)

When we chose an estate agent we were very impressed with Jamie Smart when he came to give us an initial quote. We were told we would have a specified agent who would be our contact throughout and they would be in touch with us on a regular basis, at least weekly, throughout the process. Our assigned person was Debbie Guest who has been brilliant throughout, when necessary chasing our buyers solicitors, our own solicitors and our upward chain estate agents whenever there was any issue or delay. Debbie kept us very well informed throughout and I cannot recommend both Smart Homes and Debbie herself highly enough. If you're looking for an estate agent in the Shirly, Solihull area (or wider) then you need look no further than Smart Homes.... Read more

Seller

20th Sep 2023 (1 year ago)

J Phillips

I used Smart Homes for the recent sale of my commercial property, Warren Matthews looked after the sale from start to finish. His professionalism with liaising between myself and the buyer was outstanding. His communication was excellent and nothing was too much trouble for him. I don’t think without all his efforts we would have got the sale of the property over the line, and want to say a massive thank you for all his help.... Read more

Seller

18th Sep 2023 (1 year ago)

A Ali

Me & my husband have been house hunting for almost 1 year, we had viewed many properties with Smart Homes & had a positive experience with them each time as they were able to answer questions about the house, whereas some estate agents who have shown us around just didn’t even know the basics and weren’t interested at all. The sale reps at Smart Homes always had a smile on their face! One issue we kept running into with other estate agents was that we couldn’t put an offer on a house if both of us weren’t present at the viewing, which was frustrating as we both work full-time and my husband was unable to view most properties due to his work schedule. Another was that other estate agents would push you to use their in-house brokers, again - didn’t have this issue with Smart Homes. We finally found a property that we both loved, I viewed it in person & my husband again couldn’t, however Smart Homes didn’t have an issue with us putting an offer in regardless! Our offer got accepted and the entire process has been smooth sailing with Smart Homes, we had an amazing Sales Rep - Gin Kaur who would keep us in the loop and update us frequently with the progress. There were times where we had issues with our solicitors but Gin made sure that things were being actioned & chased them up when needed. She also took time out to get to know us as people & was equally excited as we were when we finally picked up the keys (yesterday!) It’s honestly nice to be treated as real people rather than a walking sales target. We can’t fault a single thing about our journey with Smart Homes and Gin Kaur, it’s been flawless! Other estate agents could learn a thing or two from Smart Homes.... Read more

Buyer

16th Sep 2023 (1 year ago)

P O'Driscoll

Just purchased a property using Smarthomes. Debbie and the whole team were fantastic throughout. Very helpful and clear, open communication. Best estate agents I have ever dealt with. Thanks!... Read more

Buyer

9th Sep 2023 (1 year ago)

M Danso-Boateng

I am very happy with the service of this company. Thank you so much for all the help special mention to Warren. Much appreciate... Read more

8th Sep 2023 (1 year ago)

B Harris

Throughout the entire process Smart Homes provided a brilliant service. All matters were dealt with professionally and communication was great with quick response times either on the phone or via email. Debbie in particular was a massive help and always was quick to help and respond in a very friendly manner. Thanks for all your help!... Read more

6th Sep 2023 (1 year ago)

C Rubery

Honestly our experience couldn't have been worse. We bought a house through Smarthomes, we were shouted at by our sales progression rep, phones slammed down on us, accused of sabotage, provided no support or advise (we had to go to another estate agent), lied to on multiple occasions and encouraged to ignore advise from roofing professionals because "I know what I'm talking about and they are wrong". They pride themselves on customer service??, then they might want to have a word with our rep. When she went on holiday it was the best service we got from them. However I would like to thank Adam for his service, absolute stand out, kind, professional and very approachable.... Read more

Buyer

6th Sep 2023 (1 year ago)

R Massey

Excellent service from this agents who sold our house. Particularly love that you get a dedicated person to look after your sale and guide you through it all. This alleviated much of the house moving stress for me.... Read more

Seller

2nd Sep 2023 (1 year ago)

M Ahmad

I have recently used Smart Homes to get my commercial property (Shirley) leased out. The process was flawless in finding a reliable, suitable tenant that met all the conditions I required from the incoming tenant. My point of contact was Warren Matthews. He was a delight to work with. Getting in touch with him was easy. He was swift to notify me with updates. Warren had even updated me on his day off as well as out-of-office hours on numerous occasions. He was able to source the right tenant in a relatively short amount of time. I highly recommend Smart Homes Commercial to anyone. If you do use them make sure you deal with Warren Matthews. Thank Smart Homes Commercial and Warren.... Read more

Landlord

1st Sep 2023 (1 year ago)

K Kelly

I used Smart Homes recently to sell a property that I owned after asking for recommendations on a local Facebook page. They were brilliant from the start. Warren gave a realistic valuation and good advice (as the property needed some modernisation) and he kept in touch through the valuation phase and the viewings. Then the sales progression team took over. Both Nicola and Sue kept me informed every step of the way and their communication was excellent. All in all it was a really good experience at a time when the market is very challenging. I would not hesitate to use Smart Homes again for buying or selling and I think a lot of companies could learn a lot about how to communicate effectively from their team. Thank you all at Smart Homes for a straightforward and trouble free selling experience. You were great! I'd recommend you to anyone. X... Read more

Seller

27th Aug 2023 (1 year ago)

S Lee

I was used Smart Homes to buy my first dream home, the service was great, they had fast response for all of my enquiries.... Read more

Buyer

24th Aug 2023 (1 year ago)

R Ellams

From Jamie's meet and greet and valuation to the production of the marketing material, conduction of viewings and then the chasing up following an accepted offer, I can't recommend Smart Homes enough. Debbie our sales advisor was always on hand to speak to and always committed to finding out where we were in the process of selling. Smart Homes did exactly what you'd expect from a professional, friendly outfit. Thanks to them we are now in our forever home... Read more

Great service from the entire team.... Read more

4th Jul 2023 (1 year ago)

Lily

Very proactive and excellent communication and updates from Sue. Great job!... Read more

4th Jul 2023 (1 year ago)

N Campbell

We used Smart Homes commercial to rent out our shop on Dickens Heath, Solihull. From beginning to end Warren was so helpful and always on hand to answer all my questions. Nothing was too much trouble and I found Warren to be very knowledgeable in his field. Highly recommended... Read more

Landlord

26th Jun 2023 (1 year ago)

I Samy

My experience with smart homes has been very positive. Their staff are extremely patient and professional. I would like to give a special mention to Gin from the sales progression team and Tom Smart from the sales team. If I decide to sell a property again I would definitely choose Smart Homes over any other agency. They have a depth of experience of the area and are always prompt in their response. I would highly recommend Smart Homes to anyone wanting to sell or buy a home.... Read more

Seller

22nd Jun 2023 (1 year ago)

S chan

I bought a house via Smart Home recently. Helen Cole of Smart Home has been very helpful. She followed up with the vendor and my solicitor for the questions or issues raised. it's an pleasant experience in my purchase.... Read more

Buyer

22nd Jun 2023 (1 year ago)

Smart Homes was definitely the right choice of agent for us and we were very glad we chose them. They provided excellent, efficient service. The staff kept us well informed every step along the way and couldn't have been more helpful. Thank you Smart Homes... Read more

11th Apr 2023 (1 year ago)

A Coleman

This review is in relation to the customer service I received from Debbie G in the progression team. I have moved 5 times in the last 10 years, so have dealt with quite a few agents. My experience with Debbie is the best ever. Debbie gave an excellent service to me and I was buying a house from a vendor who Smart Homes was acting for. Debbie was so helpful. She kept me fully up to date with what was happening. Arranged visits to the property, suggested services, liased between all solicitors, vendor and me. Debbie gave meaning to going above and beyond. I am so pleased with the service she provided - outstanding! - truly a credit to Smart Homes.... Read more

Buyer

5th Apr 2023 (1 year ago)

D Chan

I recently worked with estate agents Nicola, Suzanne, Gemma and John, and I must say, I had a wonderful experience. As a first-time property buyer in the UK, I was a bit nervous about the process, but they were very patient and responsive, always keeping me updated with the latest information. They made the entire process smooth and hassle-free, and I couldn't have asked for a better team to work with. I highly recommend this team to anyone looking for a reliable and professional estate agent service. If I ever need such services in the future, I would not hesitate to contact them again. Thank you for everything!... Read more

Buyer

4th Apr 2023 (1 year ago)

P Woodcraft

We have just completed on my mum's property in Dickens Heath. Thank you so much to Debbie Guest from the Shirley branch for her help over the last few months. We had a burst pipe before Christmas that caused widespread damage throughout the house. Debbie went above and beyond to help us. She sourced drying out companies, plumbers, plasterers and electricians. More importantly, Debbie stayed in regular contact during a really stressful time and was unbelievably supportive. It is all done and we couldn't have done it without you. You're a star!!!!... Read more

Seller

31st Mar 2023 (1 year ago)

L Shellis

Smart Homes have been great selling my house. The sales progression team are brilliant, communication on point. I would definitely recommend... Read more

Seller

28th Mar 2023 (1 year ago)

J Stevens

Excellent and professional service as always from Smart Homes. Sue was very diligent, patient and committed.... Read more

17th Mar 2023 (1 year ago)

S Windle

Thank you Gin for the excellent service, will be using Smart Homes again!... Read more

17th Mar 2023 (1 year ago)

S Rama

A massive thank you to Helen at Smart Homes for all she has done in the purchase of our new home. Helen took the time to get to know her clients, supporting and guiding with great professionalism and empathy when things weren’t always going to plan. Helen has been so kind and caring in the whole process always keeping us up to date, she always made sure she was honest and caring in every phone call. She has made our journey of our second purchase with Smart homes a successful one and we cannot thank her enough. She is a true asset to the Smart homes team and shows pure dedication to her job and her clients.... Read more

Buyer

15th Mar 2023 (1 year ago)

A hickox

The whole team at Smart Homes always kept up in the loop with all matters regarding our sale. Josh and Helen were both absolutely fantastic, nothing was ever a problem, you could ring them anytime about anything and they would always sort it out straight away.Just to say thank you so much Helen for everything that she did for us.Excellent service.... Read more

Seller

12th Mar 2023 (1 year ago)

L h

It has been quite a journey of ups and downs selling our home. I really couldn't have imagined going through that journey without Debbie Guest and the rest of the team at Smart Homes. We where supported professionally at every level. Debbie was there to guide and support us through some very difficult times. We have now sold and got the price we wanted. Smarthomes listen to their clients and carries out their requests. I have sold two houses with them and could never imagine going anywhere else. Pauline and Craig Horton... Read more

Seller

10th Mar 2023 (1 year ago)

A T

Good set fee. Agents kindly showed people around on our behalf and looked after the house well during these showings. They did good checks on potential buyers. Very quick exchange once a suitable buyer was found, as much down to our very good conveyancing company. However during sales , communication was very hit and miss. If we missed the weekly call because we were busy then there was no follow-up call. Little advice was given about sale price once it was on the market, and it was during a difficult time in the market place. We went for weeks sometimes without any communication due to missing the weekly call and felt rather on our own at this point and not knowing what was going on.... Read more

Seller

10th Mar 2023 (1 year ago)

R Oakley

I was very pleased with Smart Homes and I am most grateful to Gin Kaur for the hard work she put in.... Read more

7th Mar 2023 (1 year ago)

B Haggar

Really, I am very happy for the services that you are doing for us... Read more

7th Mar 2023 (1 year ago)

J Wong

Working with Helen and the Smart Homes team on the Stratford Road, Shirley was brilliant. They made the process, on their part, really easy and efficient. Helen was great at a point of contact. She was informative, direct and always came back with answers to my questions promptly, to which I really appreciated, throughout the process of purchasing. I did not sell my property with Smart Home, but would very highly consider working with them in the future for either purchasing or selling.... Read more

Buyer

27th Feb 2023 (1 year ago)

Everybody at Smart Homes in Shirley handled everything professionally with speed and friendliness. I was very impressed with their communication, it helped us complete everything quickly and easily.... Read more

20th Jan 2023 (1 year ago)

S King

Smart homes have been great through a really challenging move. We moved to them from another estate agent after 2 failed buyers and then put our house back on the market as Liz Truss tanked the economy. Through all of this they have been positive, professional and have given great advice and we have finally got there! Debbie especially has been such a help, walking alongside us and negotiating all the challenges in a highly competent, efficient and kind way. She has been a life line. Thanks.... Read more

Seller

17th Jan 2023 (1 year ago)

A Behal

They will get your house sold. Big time players in hall green, Shirley and Solihull... Read more

Seller

12th Jan 2023 (2 years ago)

Faris

Just wanted to say a massive thanks to Gemma, Melissa & Suzanne for all their efforts. All communication whether by email or phone were promptly responded too. I was kept up to date each step of the way and without their persistence we wouldn't have been able to secure our first home! I can't recommend SmartHomes enough.... Read more

Buyer

12th Jan 2023 (2 years ago)

F Longe

We could not be more pleased with the service provided by Smart homes. Selling your home can be a stressful time but having a thoroughly professional team as your agents certainly helps. Thanks to Sue and all the team involved for all your efforts in selling our home so quickly ????????... Read more

Seller

21st Dec 2022 (2 years ago)

V Randall

Thank you Smart Homes for a wonderful service - well worth every penny. Nothing has been too much trouble and you’ve dealt with viewings, offers and the sale process with professionalism and friendliness.... Read more

15th Dec 2022 (2 years ago)

N Sehmi

I had purchased an apartment through Smart Homes Estate Agent and Trisha was the sales progressor . She was very proactive, professional, reliable and always responded quickly when I needed her assistance. I cannot thank Trisha enough for her dedication to the purchase of my apartment and also she is truly outstanding and a credit to the Smart Homes Agent Team.... Read more

Buyer

14th Dec 2022 (2 years ago)

K Barratt

Brilliant agents, I switched after having a poor experience with another agent. Great service, really good online advertising with video tours and my property sold the first day on the market! The team kept me up to date all the way through the sale process. Would definitely use again!... Read more

Seller

13th Dec 2022 (2 years ago)

P Jervis

J Platt

Gin at Smart Homes was fantastic throughout the whole process, she always kept us in the loop and never hesitated to push the chain along when needed. She was wonderful to work with and made the whole process of buying and selling much easier.... Read more

Seller

23rd Nov 2022 (2 years ago)

M Hemmings

Helen Cole was brilliant with the purchase of our home! She always kept us up to date with everything, and we never had to chase them up for anything. She really made it all go smoothly for us!... Read more

Buyer

22nd Nov 2022 (2 years ago)

S Upton

I cannot fault the service I have received at Smart Homes from Josh. My sale had fallen through after 6 months with another estate agent, I spoke to Josh who was extremely helpful and knowledgeable, my property was put up for sale the following day and within 2 days- 4 viewings, 3 offers. The offer I accepted was more than my previous sale. Would also like to thank Jamie for the viewings and Nicola/Tom for keeping me updated. An excellent experience, would certainly recommend.... Read more

Seller

21st Nov 2022 (2 years ago)

L shorthouse

We have recently purchased our first home through Smart Homes. Debbie was great with the updates and did keep me informed on a regular basis, and also arranged additional property viewings with the sellers which was very much appreciated.... Read more

Buyer

21st Nov 2022 (2 years ago)

F D

After viewing many properties through many estate agents, smart homes have been the most professional and have kept us up to date at every stage, especially Emma. Also, our experience with viewings were lovely, especially with Martin and also Trevor so thank you guys.... Read more

16th Nov 2022 (2 years ago)

A Price

From the very beginning of our journey to sell our home and relocate Smart Homes were with us throughout. Reassuring us in a friendly and professional manner. Suzanne Danter contacted us every week with an update from the start of the process to exchange and completion. We highly recommend Smart Homes.... Read more

Seller

10th Nov 2022 (2 years ago)

N Chatterjee

I used Smart Homes for buying my house. Debbie was always helpful, sent regular updates related to my purchases . All queries were responded promptly over the phone or via email. All stages of purchase were completed as I requested. I definitely recommend Smart Homes... Read more

Buyer

7th Nov 2022 (2 years ago)

A Fitt

Very professional services but friendly and approachable. Sold a property throgh this branch and they were very efficient organising viewings and all actions to make the sale as easy as possible.... Read more

Seller

4th Nov 2022 (2 years ago)

A sheppard

Excellent service throughout... Read more

3rd Nov 2022 (2 years ago)

L Singh

I have just let my commercial premises with smart home commercial. I have been dealing with Warren Matthews.I found he was great to deal with and very professional, I would be happy to recommend Warren and Smart Homes.... Read more

Landlord

3rd Nov 2022 (2 years ago)

S johnson

What a great experience selling my flat with Smart Homes. Helen and her team are amazing. An outstanding, professional, friendly service with daily communication throughout. Highly recommended... Read more

Seller

2nd Nov 2022 (2 years ago)

C Grieves

Great service from Julia, Dawn, Louise, Trish & Rory, when buying my first and brand new apartment in Broadoaks phase 3. Really supportive throughout the whole process, anything I needed they took care of, couldn’t recommended Smart New Homes anymore!! Thanks????????... Read more

Buyer

2nd Nov 2022 (2 years ago)

R Simpson

I can’t thank Dawn enough for her hard work, compassion and meticulous knowledge surrounding the property market. From start to finish she has been exemplary. As a first time buyer she instantly put me at ease and quite literally bent over backwards to help enable me to buy my first home. She is a true asset to Smart Homes. I cannot thank her enough. It is my absolute pleasure to write this review and I wish Dawn a very successful career with Smart Homes.... Read more

Buyer

2nd Nov 2022 (2 years ago)

Matthew

Great Service from start to finish, particular thanks to Emma, Lou and Debbie for your persistence and hard work ????... Read more

30th Oct 2022 (2 years ago)

B Sharp

Excellent service, start to finish! Smart Homes came highly recommended and the team didn’t disappoint. Highly efficient survey, great marketing (with super photos), sound advice on selling strategies and then superb communication throughout the conveyancing process. I am delighted to onward “highly recommend”.... Read more

Seller

28th Oct 2022 (2 years ago)

D Walmsley

Smart Homes were brilliant. They kept us updated regularly, our main correspondent was Sue, who was really friendly and helpful. From start to finish we could not fault the team's professionalism and service... Read more

25th Oct 2022 (2 years ago)

R Yeomans

Absolute BEST estate agents I’ve ever used. I wasn’t aware they pride themselves on customer service when I used them and was absolutely amazed by the fact the they were on top of everything and giving constant updates. Sue in particular was fabulous. Can’t recommend them highly enough!!... Read more

21st Oct 2022 (2 years ago)

S Singleton

Excellent service from Smart Home. All staff very professional & supportive throughout process of selling my property & buying another house. Debbie Guest in sales progression in particular gave regular updates & ensured the process went as smoothly as possible.... Read more

Seller

20th Oct 2022 (2 years ago)

We just received our confirmation for our house purchase. Smart Homes have been amazing thought the process. Would recommend to anyone looking to buy.... Read more

Buyer

23rd Sep 2022 (2 years ago)

Lovely company. Couldn’t have been better! Very personable and with me during the sale every step of the way. Huge thanks to Helen for all her help. Would highly recommend to anyone wanting to sell their property.... Read more

Seller

10th Aug 2022 (2 years ago)

E Edwards

Recently took in a commercial property through smart homes- dealt with Warren during the process- very easy to deal with and a smooth transaction. 5*... Read more

4th Aug 2022 (2 years ago)

H Court

I have never dealt with such professional, friendly and lovely people in one company until dealing with smarthomes.. I would fully recommend this company to anyone looking to buy or sell a house. Brilliant service and well done to all the team. You are the Benchmark... Keep it up... Read more

2nd Aug 2022 (2 years ago)

A Rafique

Excellent service from Smart homes; Helen Cole as always efficient with updating about the status of purchasing the property. Very approachable, supportive and helpful. She has been fantastic throughout the whole process. Thank you so much! Extremely recommended.... Read more

Buyer

29th Jul 2022 (2 years ago)

Thank you smart homes for a smooth efficient service, would highly recommend your services to anyone whether they are letting or selling. Thank you again????... Read more

5th Jul 2022 (2 years ago)

E Hemes

Our experience of Smart Homes was fantastic from start to finish. An initial honest and extensive discussion with Jamie, giving us sound advice and allowing us to benefit from all his experience. We sold within 2 weeks of this meeting and from our first day of viewings. From then on it was a turbulent ride with a long chain and several adventures along the way. However, Gin was incredible throughout, keeping us well informed and chasing relentlessly for us in the final stages.... Read more

Seller

30th Jun 2022 (2 years ago)

M white

From start to completion I have to say that Smart Homes were completely professional in all aspects. Massive shout out to Helen in particular for her caring and professional manner, answered all questions and messages promptly. Would have no hesitation in recommending Smart Homes.... Read more

28th Jun 2022 (2 years ago)

N Kenth

We have used Smart homes (commercial) recently when looking to open up our new bakery shop. We dealt with Warren Matthews who was great in dealing with all our queries. Top service from Warren and I would highly recommend Smart Homes agency. Thanks again for all the help and support! Nikhil on behalf of Dipyum Cakes... Read more

Buyer

24th Jun 2022 (2 years ago)

M Puopolo

In the search in finding a commercial property I found the service from Smart Homes commercial a breath of fresh air compared to other companies I came across in the search for my new premises. Professional , how businesses should be run phone calls answered , emails and text replied within the hour . Warren Mathew’s who heads up this department was fantastic ,a great mediator between the vendor and myself to get the process sorted.... Read more

Buyer

18th Jun 2022 (2 years ago)

Molly

We recently purchased a property through Smart Homes in Shirley and Helen was fantastic from start to finish. Keeping us updated regularly and making sure the process was as smooth as possible. Highly recommend!... Read more

Buyer

17th Jun 2022 (2 years ago)

R Lowe

A professional and efficient service from start to finish - highly recommended... Read more

14th Jun 2022 (2 years ago)

K Capewell

Helen at Smart Homes, Shirley office is amazing. Always proactive, gave regular updates and went above and beyond. Excellent customer service.... Read more

14th Jun 2022 (2 years ago)

J Darker

K Khan

Smart Homes have been incredibly supporting and professional throughout the process of purchasing my property. I find them to be very straightforward and professional which has been a relief. Helen, from the Shirley branch was fantastic and had great customer service! Communication and regular updates about the property were a top notch! I would highly recommend this estate agents for any property purchase.... Read more

Buyer

25th May 2022 (2 years ago)

P Fegan

The whole process was seamless from start to finish and Debbie was excellent in communication and updates. Highly recommend.... Read more

25th May 2022 (2 years ago)

V Bayliss

I have never sold a house before. From the first time they came round to view the house to selling it they have been outstanding. Everyone I have spoken to has been very helpful dealing with selling the house. Everything they did, they made it clear so I had no surprises along the way. After the house was sold and going though the process of completion Helen (Shirley branch) phoned me every week with an update of the progress of the sale. The service I received was above and beyond my expectation. They have all made it very stress free, and I would recommend Smart homes to anyone wishing to sell there house.... Read more

Seller

24th May 2022 (2 years ago)

J Chapman

Excellent from start to finish. Knowledgeable, friendly and extremely efficient, our home was sold before even hitting the market to buyers that they strategically gave sneak peak to for the top expected price. The team communicated with us regularly at every step of our chain and were very supportive at stressful points. We felt in really safe hands throughout and I wouldn’t hesitate in recommending them. Many thanks to the whole team which included Sue, Josh, Emma and Irene.... Read more

Seller

20th May 2022 (2 years ago)

Warren from Smart Homes Commercial is the 'go to' guy. He is excellent at his job, passionate, trustworthy, honest and extremely knowledgeable in the rental market.I have used many estate agents in the past but Warren is in a league of his own. He has delivered beyond all expectations. He has negotiated for me excellent rates/lengthy rental terms. I highly recommend his services.... Read more

Landlord

25th Apr 2022 (2 years ago)

S bayley

There staff are very switched on , very professional , from the first meeting I knew this Agent was going to pull out all the stops for me and we weren’t disappointed, thank wall at smart homes a specially Debbie Gest who was amazing , I will definitely use and recommend them to all my friends and family, thanks again .... Read more

25th Apr 2022 (2 years ago)

N Smith

In a very difficult market (retirement flats) during a very difficult time (Covid lockdowns), Josh and his colleagues at the Shirley office always kept us informed of the situation, be it good or bad, and their efforts to get it moving, with weekly reports if we had wanted them. When we finally got an offer, it moved on to Helen and her colleagues, who again kept us informed and pushed the parties along when necessary.... Read more

Seller

24th Apr 2022 (2 years ago)

K K

Professional, efficient and pro active. Staff worked hard to market my property and carry out viewings until sale agreed. Also keeping us updated of new properties as they become available and ensuring we have a reserved viewing slot. Would recommend Smart Homes when selling or buying a property. Thanks Team... Read more

Seller

20th Apr 2022 (2 years ago)

Smith

DEBBIE GUEST MY HERO! Honestly what an absolutely brilliant company. My situation was complex, and everyone was always so friendly, helpful and professional, especially Debbie! I can’t recommend smart homes enough, they provide a person centred based service and ensure you’re kept fully up to date at all times and are just great at what they do. From the bottom of my heart, THANK YOU, here’s to new beginnings ????????????????... Read more

13th Apr 2022 (2 years ago)

P Towers

Debbie recently acted for us in the purchase of our new home. We can’t express how amazing Debbie was during the whole process. She went above and beyond to ensure the sale went through, despite many problems along the way. She kept us informed at every step and kept on top of the rest of the chain. We highly recommend Debbie and Smart homes over any other estate agent, including the estate agent who represented us in the sale of previous house. We can’t thank her enough for her amazing help!... Read more

Buyer

13th Apr 2022 (2 years ago)

Very smooth and helpful staff who kept things moving.... Read more

28th Mar 2022 (2 years ago)

S Morrey

I would definitely go with smart homes. Gin is amazing extremely efficient. Not one bad word to say she made the process of the sale stress free. Gin was there to answer any questions no matter how big or small. Thankyou Smart homes & Gin... Read more

Seller

25th Mar 2022 (2 years ago)

L Tao

Solid local market knowledge, honest opinion, and clear and timely communication and feedback. All these were very helpful for us to go through the very stressful property sale journey. I will highly recommend this agent to my friends when they are going to sell property in this area.... Read more

Seller

23rd Mar 2022 (2 years ago)

G Birch

We have sold 2 properties with smart homes over the last 12 months. Louise O’ Conner handled our sales with lots of feedback coming our way. Once they were sold we were handed over to the sales progression team with Debbie Guest looking after us (we specifically asked for Debbie on the 2nd property after her involvement on the 1st) We couldn’t of asked for anything more from Debbie. She was on the ball and chased all the parties at every point and new exactly what was happening within our chain. Debbie always called us with regular updates and if we had any questions was able to answer and put our minds at rest. It was great to have both Louise and Debbie in our corner through this process.... Read more

Seller

23rd Mar 2022 (2 years ago)

S Flynn

Want to give a big shootout out to Smarthomes, I've know Warren in their commercial department for many years so know his high standards of service but never dealt with the sales side. I was tempted to use another well known agent in the Hollywood area but Warren convinced me to use Smarthomes. Well form the moment I met Josh on the valuation, dealing with the sales team and then Debbie in sales progression the services can only be described as amazing from start to finish.... Congratulations Team... Read more

Seller

22nd Mar 2022 (2 years ago)

F Alian

Excellent customer service... Read more

21st Mar 2022 (2 years ago)

I Mash

Smart Homes has been great from start to finish. Helen is a star and we wouldn’t have got through the sale without her.. as with all house moves they’re particularly stressful but Helen took that stress away and kept us updated all the way. Thank you... Read more

Seller

18th Mar 2022 (2 years ago)

M Dempsey

I cannot fault my experience with Smart Homes. Always helpful, informative and friendly. I would particularly like to mention Helen Cole who always been supportive and went to great lengths to help.... Read more

17th Mar 2022 (2 years ago)

B Arif

Bought my first home through Smarthomes, can not fault them at all, from being able to book my viewing to handling my case right through to completion. Gin was handling my case and let me tell you she is a machine and gets the job done. Thanks for the experience ????... Read more

Buyer

14th Mar 2022 (2 years ago)

A Mouzer

Outstanding service, excellent communication, would highly recommend.... Read more

5th Mar 2022 (2 years ago)

A Yale

We brought a property earlier this year that was listed with Smart Homes. They weren't our estate agents yet they were amazing. From the guy that showed us the house to Sue who was on the case until the sale completed; they were so easy to deal with, constantly kept you updated and at times were the people who gave us the most information when we had no idea what was going on. Can't praise them enough. Thank you so much - we are very happy in our new home.... Read more

Buyer

28th Feb 2022 (2 years ago)

T S

I absolutely cannot fault Smart Homes. A great company, the people are lovely and a reasonable price. They will keep you updated on every step of the process, give you weekly updates and provide advice when needed. I can completely recommend them!... Read more

25th Feb 2022 (2 years ago)

P Scott

My partner and I completed on our first home yesterday. Just a big thank you to Melissa at smart homes for her help and professionalism! She was fast with responses and always keeping me updated on the sale, which made everything so much easier for us. Thank you Melissa, we truly appreciate it!... Read more

Buyer

25th Feb 2022 (2 years ago)

K Gillespie

We bought a new build property in Shirley back in November 2021 to rent out. This was our first property as landlords therefore novices with the whole process; which wasn’t helped by the original contractors going bump during covid. Rory and Dawn were there to help along the way, with all the relevant paperwork and without them the process would have been a struggle! Thank you for your all help and support Dawn and Rory!... Read more

Landlord

20th Feb 2022 (2 years ago)

B Nicholas

Smart Homes in Shirley provided Excellent Customer Service in our house sale. Communication was good and the whole process what dealt with very professionally. Thank you... Read more

Seller

15th Feb 2022 (2 years ago)

It has been a pleasure working with Helen and the team at Smart Homes Solihull. Great communication throughout the process and very helpful with driving matters forward towards a successful completion. Recommended! :)... Read more

1st Feb 2022 (2 years ago)

J Collins

I cannot recommend Louise Lewis (mortgage advisor) enough! From start to finish she has been absolutely brilliant. She’s so friendly and helpful as we had quite a few obstacles to cross along the way and I wouldn’t have been able to do any of this without her! If you are needing a mortgage advisor that is approachable, friendly and knowledgeable then Louise is the one! Thanks so so much!... Read more

31st Jan 2022 (2 years ago)

P waring

I have found dealing Smart Homes to be a good experience. Service is good and very professional. The staff are courteous, professional, helpful and always respond to your calls.... Read more

28th Jan 2022 (2 years ago)

A Pope

Excellent service from the sales progressor, who kept me fully informed throughout the process.... Read more

28th Jan 2022 (2 years ago)

D whitehouse

Helen managed our purchase and really helped us push the solicitors along on both sides to get this completed, I especially appreciated the weekly update calls even if there wasn't any progress that week I always knew where we were... Read more

Buyer

26th Jan 2022 (2 years ago)

M jones

Warren and the commercial lettings department at Smart Homes have been wonderfully helpful and efficient from the moment I first enquired until I collected the keys. They reply to any questions you have in a timely manner and go the extra mile to ensure things go smoothly.... Read more

Landlord

25th Jan 2022 (2 years ago)

P Beer

Very professional. Totally recommended. Sold my house within days. They really know their market. Gin, from the after sales team, was amazing. She really had her finger on the pulse and even managed to persuade my sellers to wait for me through several complications. She kept me sane through the whole stressful process because I trusted her and she knew what she was doing.... Read more

Seller

23rd Jan 2022 (2 years ago)

N Hemming

I contacted Smart Homes as I was interested in a commercial property that they were advertising. Warren Matthews called me within 24 hours of my enquiry and remained responsive and really helpful throughout the whole journey. I am happy to say that the agreement went through smoothly and we are now in the process of renovating the premises ready for opening. If you are looking for business premises or tenants, I would not hesitate to recommend Smart Homes. Thank you!... Read more

22nd Jan 2022 (2 years ago)

S Hildreth

Smart Homes have been fabulous from start to finish. From Simon who I met whilst putting my property on the market to Helen who has been there for me throughout the sales process. I was called once a week without fail which for a first time seller was needed!! I can't praise them enough. Thank you!... Read more

Seller

17th Jan 2022 (2 years ago)

J Roberts

Smart Homes manage my rental property. They offer a great service and I would not hesitate in recommending them.... Read more

Landlord

15th Jan 2022 (2 years ago)

A Mackey

Smarthomes have managed my BTL for a number of years now and I honestly can't fault them. All issues are dealt with, the tradespeople used are reliable and fair priced and they take all the hastle out of letting for me. Fees are fair and I am delighted with the service. Highly recommend.... Read more

Landlord

12th Jan 2022 (3 years ago)

L Squires

I found the whole process of my house purchase from start to finish to be excellent. I have to give a big shout out to Debbie Guest in the sales progression team, she went over and above what I would of expected for her job. She always calls back when she says she will and also follows up any queries required. My purchase was far from plain sailing due to solicitors taking their time but Debbie was on the ball chasing and giving updates at least twice a week. She is an asset to Smart Homes and I hope they appreciate her.... Read more

Buyer

12th Jan 2022 (3 years ago)

G Cain

Amazing team at both the Shirley and Dickens Heath branch, cant praise Tina and the team highly enough for all they do for me, I would highly recommend them for any buying, selling or renting needs..... Read more

12th Jan 2022 (3 years ago)

Q Hussain

The team at Smarthomes are great... Read more

12th Jan 2022 (3 years ago)

D Taylor

Could not fault anything about our experience with Smart Homes. Everyone we dealt with were professional and lovely. Shout out to Gin especially who always returned our calls and kept us updated with the progression of sale, and was an absolute star . She is an asset to Smart Homes... Read more

My partner and I have just bought a house through Smart Homes and we couldn't be happier with the service provided. All the staff members we interacted with were very professional. In the later stages, Helen was our point of contact and she was so helpful and friendly throughout the process.... Read more

Buyer

8th Dec 2021 (3 years ago)

Dec

One of the worst managing agents I have ever had to deal with. It takes months to get simple repairs such as a fallen fence to be repaired. They will never update you on progress unless you chase for an update. I have formally complained and they told me it wouldn't happen again, this was obviously not true. If you are a renter then avoid this company. It will save you stress and dealing with rank incompetence.... Read more

Tenant

6th Dec 2021 (3 years ago)

N Levy

We recently sold our home through Smart Homes and found them to be friendly, helpful, professional and proactive throughout the process. While I expected this with the sale itself (as obviously this was a service we paid for, and they absolutely lived up to my expectations in that regard) I was quite surprised at their continued support and efforts in regard to helping us with the purchase of our onward property which was through another agent who quite frankly were nowhere near as good as Smart Homes. Getting information, progress or even a response was frustratingly difficult, but Gemma at Smart Homes really went above and beyond to touch base with all parties and collate meaningful updates aswell as actively pushing things along despite the lack of enthusiasm from the other agent and vendors solicitor. Thank you Smart Homes, we are now settled into our new home and really appreciate your help in getting here.... Read more

Seller

4th Dec 2021 (3 years ago)

Smart Homes, in particular Gemma, made a really stressful process a lot easier. Gemma responded quickly, resolved issues and queries as soon as they were raised and generally made the proceeds of buying my first home a lot easier. I would recommend anyone to use Smart Homes and if Gemma is allocated to your move you definitely have nothing to worry about!... Read more

Buyer

5th Nov 2021 (3 years ago)

S Barlow

We tried another well known agent because we were out of Smart Homes area. With them over 9 weeks we had 4 viewings, no feedback, no comunication so we cancelled our agreement with them. I contacted Smart Homes to see if they could help, they did. Within, 12 days we had 5 viewings, and the house was sold. We had lots of feedback, and lots of communication from the Smart Homes team, I can only say, if your thinking of selling your home, and want to get looked after by a friendly, professional very knowledgeable company, then you really need to call one company, yes its Smart Homes. Thankyou guys for your amazing service... Read more

Seller

16th Oct 2021 (3 years ago)

J Taylor

Very professional company and can’t fault any of the staff who have dealt with my sale . Helen as kept us informed every step of the way with weekly phone calls and I can’t thank them enough.... Read more

Seller

12th Oct 2021 (3 years ago)

A Jones

We recently bought a house through smart homes. I would recommend smart homes to everyone, they are so professional, always happy to help, respond quickly to emails/phone calls and take a lot of the stress out of buying and selling (from what the vendor told us). Special thanks to Gemma for being so thorough and patient with all of our questions!... Read more

Buyer

11th Oct 2021 (3 years ago)

D C

Very professional throughout and the sales progression team were particularly helpful in chasing up solicitors and ensuring we moved within the timeframe we'd set out.... Read more

6th Oct 2021 (3 years ago)

M Khan

Very unprofessional service So far we received... Read more

6th Oct 2021 (3 years ago)

S Smith

BRILLIANT !!!!... Read more

6th Oct 2021 (3 years ago)

G Jones

Great service and support throughout. Special thanks to Helen, the glue that kept everything together through sale process... Read more

Seller

5th Oct 2021 (3 years ago)

D Malinowska

I used Smart Homes to sell my property. They were great all round. The property was listed within a couple of days. They kept me informed of the progress and secured an offer very quickly. Once I accepted the offer, the sale progression team provided me with weekly updates and communicated with the various parties involved. Wonderful service!... Read more

Seller

1st Oct 2021 (3 years ago)

I dealt with Helen as she was acting on behalf of my vendor. She was a pleasure to deal with and kept me well informed throughout the process. I definitely heard from Helen more than my own estate agent.... Read more

Buyer

8th Sep 2021 (3 years ago)

Seller

22nd Jun 2021 (3 years ago)

P Jordan

They have been very helpful and especially when passed on to the progression team ,I was told I would have an update every week which did happen ,which is great nothing more frustrating than waiting for news either good or bad,would highly recommend .... Read more

22nd Jun 2021 (3 years ago)

C Tiernan

The post completion team were fantastic. We dealt with Gemma Sproston at the Shirley Branch who was always really quick to respond to emails and kept in contact with us regularly. She helped resolve several problems and chased up solicitors to ensure we could keep to the time frames we had in mind. Thank you Gemma!... Read more

Buyer

22nd Jun 2021 (3 years ago)

susette

Smart homes sold my house and they have been very professional and on the ball dealing with any problems . Always available and overall very good value for money. Gin was amazing and secured the completion but also made the process easier and less stressful with her lovely personality and professionalism. Would highly recommend Smart homes.... Read more

Seller

18th Jun 2021 (3 years ago)

V Barrett

Smart have been excellent throughout the process. From our initial meeting to market the property, arranging a block viewing and managing a complex sales process. Both the sales team and the sales progression team have been absolutely superb, always on hand abs proactively providing updates. Wouldn’t hesitate to recommend to others.... Read more

Seller

18th Jun 2021 (3 years ago)

R felton

Debbie at Smart Homes was fantastic! After multiple delays in my purchase she really helped me push and chase what needed to be done, will definitely use Smart Homes in the future... Read more

Buyer

18th Jun 2021 (3 years ago)

G Smart

Excellent service... Read more

17th Jun 2021 (3 years ago)

L Harrison

Thank you to smart homes especially Gin for all your help. Every time we needed reassurance and everything was ok with our sale Gin was there to keep us calm and kept in the loop. Thanks again.... Read more

Seller

9th Jun 2021 (3 years ago)

M Martin

Gemma Sproston was absolutely amazing. Eventhough, she was contacting my Solicitors on behalf of the sellers to help move the sale along, she kept in contact with me and responded swiftly to my emails. Very professional and an asset to Smart Homes.... Read more

Buyer

7th Jun 2021 (3 years ago)

Z Amirali

Smart homes have forced me and my poor two kids to live in a mould and damp house for 3 years now. They kept fobbing me off telling me it was tenant lifestyle. Since then its come to light with 3 damp surveyors reports that there's clearcut evidence of rising and penetrating damp in the property. And yet they have done nothing to address the issue. My child's health got severely affected by the mould and damp. Now smart homes is evicting me and my family in the middle of a pandemic. This is their customer services If i could post photos of the current state of the property i would!!! You guys are shambles!!! Low moral in valuing human life... Read more

Tenant

6th Jun 2021 (3 years ago)

K Corbett

Smart homes and especially Helen Cole always gives 150% and sorts out any problems we have, she has done this on many occasions and has made the process of buying and selling much less stressful. We have recommended Smart homes to many people who have been equally satisfied.... Read more

Seller

4th Jun 2021 (3 years ago)

C Bagnall

I would like to thank Smart Homes for the experience of our house purchase. They were so helpful and communicated well during the entire process to ensure it was a smooth process. I would definitely recommend their services for anybody needing a reputable and well presented estate agency. They were at hand to attend to all queries we had. Debbie was great, and was very efficient. Thank you so much for your efforts, we really appreciate it.... Read more

Buyer

3rd Jun 2021 (3 years ago)

K Laud

Smart Homes gave us a fabulous service from start to finish. We received a good offer within 2 weeks. The sales team - thank you so much Gemma- is in touch weekly and gives friendly, efficient support to deliver the sale. Thoroughly recommend this agent... Read more

Seller

3rd Jun 2021 (3 years ago)

M Bradley

I had the pleasure of dealing with Helen Cole at Smarthomes Shirley, Solihull branch. I found Helen to be diligent, knowledgeable and thoroughly dependable. Always on top of the process, she literally drove all parties through to completion on my property. Would absolutely recommend to anyone considering a home move.... Read more

28th May 2021 (3 years ago)

L Roy

We sold and brought a property with Smart Homes. Every member of staff has been nothing but professional with us from Josh who did the initial valuation, Trevor who did some of the viewings, Louise Lane who rang us with weekly updates when we were on the market and the amazing Helen who looked after us from the Sales progression team ( she is fantastic at her job). I would not hesitate to use them again.... Read more

Seller

27th May 2021 (3 years ago)

A ali

Brilliant service from Helen Cole at smart homes, was fantastic from start to finish - can't recommend them enough for all your property needs... Read more

26th May 2021 (3 years ago)

M Monsoon

Helen Cole dealt with our house purchase and I couldn't speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us throughout, and even helped push 3 parties worth of solicitors to do their job! Would gladly work with Smart Homes Solihull again.... Read more

Buyer

19th May 2021 (3 years ago)

T Colton

We have recently sold our home with Smart Homes, Solihull and cannot praise them enough for their professional and friendly service. From the first meeting with Jamie Smart to take on the property, viewings conducted by Rob Williams and Emma Daffurn liaising with potential purchasers to Helen Cole who looks after sales progression, we have had a very positive experience. Everyone has been professional, friendly and efficient. A really first class company which we would not hesitate to recommend. Many thanks to the whole team. Terry and Liz Colton... Read more

Seller

19th May 2021 (3 years ago)

R Murphy

Gemma Sproston was very helpful during a difficult and drawn out process that went right down to the wire. She was always easy to contact and very responsive which gave me confidence that she was acting in a timely and professional manner throughout.... Read more

18th May 2021 (3 years ago)

John

Smart Homes are very professional and extremely hard working in delivering what the customer is looking for. I cannot praise them enough on how they have dealt with my enquiries and work. Jamie's advice has been exceptional, as have all his staff dealings with me. When you get solid advice that is totally focused on what is in your best interest, I couldn't not post a review. I will be recommending my clients to Smart Homes moving forward based on this exceptional service and advice I have received.... Read more

5th May 2021 (3 years ago)

D Spencer

Very helpful... Read more

1st May 2021 (3 years ago)

D Price

Just exchanged contracts for my new home. I have been so very pleased with Smart Homes from the beginning to the end of my sale. I have spoken to a few of the staff, Russell, Louise Lane, Nicola, Simon and Debbie Guest. All the staff have been pleasant, friendly and responsive. Definitely a stressful time buying and selling, however had a few laughs along the way especially with Debbie, a sense of humour is a must! Great service from all ????... Read more

Great service and communication throughout our sale. Would recommend.Helen was an absolute star!... Read more

Seller

22nd Apr 2021 (3 years ago)

I have been delighted by the service I have received from this agent. I have been kept informed every step of the way and the sales progression team, particulary Gemma, has helped me get answers when I couldn't get information from my solicitor. I cannot recommend them highly enough. The service I got far outstripped that of estate agents I have used in the past.... Read more

Seller

10th Apr 2021 (3 years ago)

Highly Recommend as my solicitors was very slow smart homes was amazing and chased any queries and Gemma Sproston? gave me an up date at least once a week she kept my sanity so a big thank you to her.... Read more

7th Mar 2021 (3 years ago)

D Mangles

Excellent service, Gemma went above and beyond to assist with our house purchase and keep all parties up to date.... Read more

Buyer

5th Mar 2021 (3 years ago)

J Mccullogh

Very professional and exceptionally helpful. They really know what they are doing.... Read more

4th Mar 2021 (3 years ago)

J Morgan

Sold and purchased through smart homes, very professional service, communication was good. A special mention to Gemma and Rob who were particularly helpful throughout our process... Read more

Seller

4th Feb 2021 (3 years ago)

A Smith

Fabulous! These agents really know what they are doing. They assisted with our purchase, liaising with all parties within the chain, keeping us updated throughout and they really couldn’t have been more helpful. They advised us, supported us and we were in our new home within 12 weeks during a lockdown and Christmas! We felt like we treated as a family friend, couldn’t be happier. Thanks to the Shirley team ????????... Read more

Buyer

21st Jan 2021 (3 years ago)

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