Really great customer service so far. Lots of experience in the market and good valuation. Have no complaints at all!... Read more
Seller
15th Nov 2024 (12 weeks ago)
Very pleased with everyone at Smart Homes they could not have been more helpful and professional. We would certainly recommend them.... Read more
Seller
9th Nov 2024 (13 weeks ago)
Jamie Smart rang us every week with a progress report etc All his staff are excellent, very professional, knowledgeable and customer focused. It was a stress free experience... Read more
Seller
28th Oct 2024 (15 weeks ago)
We chose this estate agent because they had appeared on valuation day as extremely experienced and professional. We valued the advice that was given.
Pleasant staff in the office .Helpful.... Read more
Seller
25th Sep 2024 (20 weeks ago)
Good communication throughout but I think they could have done a better job on selling the local area.... Read more
Seller
14th Jul 2024 (6 mo. ago)
House took longer to sell than expected and full asking price wasn’t achieved even though the quality of our refurbished house was above average nearing excellent... Read more
Seller
13th Jul 2024 (6 mo. ago)
Valued at £725k plus, but initial offers well below this. As we wanted an early sale we accepted £675k as the chain was all handled by Smart Homes and there was less chance of failure. Smart Homes were excellent at communication, and escorting viewers. Perhaps they were a little optimistic on price, but they were outstanding on every other aspect of the sale, although no completion yet !... Read more
Seller
25th Jun 2024 (7 mo. ago)
Really happy with the friendly and efficient service from Smart Homes, would recommend.... Read more
Seller
16th Dec 2023 (1 year ago)
Responsive and helpful. Can’t comment on valuation and knowledge though as I have not reached out to other agents.... Read more
Seller
18th Oct 2023 (1 year ago)
A brilliant experience from start to finish. The team are knowledgeable, friendly and a pleasure to deal with. They sold my property within two weeks of it being on the market! Would recommend to anyone looking to sell.... Read more
Seller
9th Oct 2023 (1 year ago)
Very happy with Smart Homes as an estate agent. Let’s face it, we all think that estate agency is little short of a swindle. However, Smart Homes are really good compared to others I’ve used. From initial contact, through to Seller Progression Team (after you agree a sale on yours, the SPT take over) everything has been smooth and professional.... Read more
Seller
4th Sep 2023 (1 year ago)
Clear concise accurate communication .
Service beyond expectations.... Read more
Seller
17th Jul 2023 (1 year ago)
Amazing staff, excellent communication, weekly phone calls and superb care. Will only recommend and use Smart Homes again.... Read more
Seller
18th Jun 2023 (1 year ago)
ok i guess but the valuation was £32000.00
less than the house sold for
so do your own homework... Read more
Seller
2nd Mar 2022 (2 years ago)
5 stars is not enough! Smart homes were Outstanding from start to finish.After previously trying to sell with another agent and not having any offers we went with smart homes following a recommendation. From day 1 the whole team were so professional, helpful and friendly. After just 2 weeks we accepted an offer. The team were all great but I do have to pick out Gin and the sales progression team, they work so hard to make the move happen. I would not look anywhere else if I were to move again.... Read more
Seller
27th Aug 2021 (3 years ago)
Excellent service from start to finish, highly recommend this company they are fabulous!... Read more
Seller
11th Aug 2021 (3 years ago)
The whole Smart Homes team have been professional and friendly throughout a long process. They have helped sell the house three times and the follow up team have worked well with agents for houses we have had offers accepted on.... Read more
Seller
14th Jun 2021 (3 years ago)
Many thanks for a straight forward purchase in these corona chaos times. We smoothly completed with no delays. All of the team were very friendly, helpful and efficient. In particular i would like to thank Irene, Emma and Helen. I would definitely be using this company again...... Read more
Buyer
5th Apr 2021 (3 years ago)
Great experience, all staff were lovely and house sold very promptly under excellent advice... Read more
Seller
19th Mar 2021 (3 years ago)
Apart from phone calls to arrange viewings, I only had one call about how the sale was going, whereas it was supposed to be weekly. They didn't get in touch regarding lowering the sale price until 48 hours before I was due to end my association with them.... Read more
Seller
26th Jan 2021 (4 years ago)
Smart homes were amazing, my sale was dealt with by Helen.
She was so lovely and rang me regular as clockwork every week. I actually looked forward to our chats she has a great sense of humour and is so easy to talk to.
I had regular text about viewings and calls to update me on things.
They were easily contactable and if they were ever on another they would call me back swiftly.
I had lost my father and dealing with the grief and shock of losing him and then the prospect of selling his apartment was overwhelming me. Both Smart Homes and Davidson’s in Solihull my solicitors took all the stress and did everything for me even down to taking final gas , water and electric meter readings. No one could have made the sale of the apartment any smoother.
They were fantastic !!! Thank you all at Smart Homes ??????... Read more
Seller
21st Mar 2020 (4 years ago)
Gave weekly updates promptly and appropriate email updates re viewings. Reasonably priced.... Read more
Seller
14th Mar 2020 (4 years ago)
Always emailed to confirm viewing appointments made by telephone and the staff were very pleasant and approachable. Regular weekly calls made to advise progress since offer accepted from proposed purchasers. If I had one criticism it was that they insisted on doing most of the viewings and yet sometimes this was done by personnel who had not even visited the property previously and so were not familiar with both layout and specific features.... Read more
Seller
29th Nov 2017 (7 years ago)
Yes very happy so far no complaints... Read more
Seller
20th Jan 2017 (8 years ago)