S Sharma
A very nice letting agency, smooth and reliable.
They supported us since the beginning even though the landlord was not much of the help and never responds to the call for so many issues like electrical appliances and some window and plumbing related problem but the letting agency could not do much because it was not in their hand.
They still did try to resolve the issue which was not their job and we appreciate it.
I would always recommend this letting agency to everyone.... Read more
Tenant
3rd Dec 2024 (7 weeks ago)
S Bullen
Just amazing... Read more
12th Sep 2024 (19 weeks ago)
Madhu
Very unprofessional agents. Have a specific bias towards people of colour, I guess. Rented out a property from them at William booth place, it was a hassle to get them to attend to faults. The heater was broken for more than 6 months, they never arranged for it to be fixed. Fed up, we vacated the apartment. Beware of fraudulent deductions they make from the deposit amount after vacating the property. Had deducted 85£ to throw away a bag of garbage, that we accidentally left outside the apartment door while vacating, even though we offered to remove it later that day. To immigrants who move to this country & who do not have much knowledge or exposure of how the law works for tenants, these agents take it to their advantage to refuse to provide the services due. Wouldn’t recommend the Letting centre.... Read more
Tenant
24th May 2024 (7 mo. ago)
D 2019
Brilliant team at The Lettings Centre, Luke, Tom, Susan and Seb are all very knowledgeable and always happy to help. Would highly recommend.... Read more
27th Jan 2024 (11 mo. ago)
J Greenway
Great experience. Great people... Read more
30th May 2023 (1 year ago)
S wilson
Completely ignored my email, did not bother following it up... Read more
24th May 2023 (1 year ago)
L Mallek
Luke fully managed our rental house in Horsell, Woking from 2006 to 2018. Great service while we were working overseas. Thanks... Read more
Landlord
5th Apr 2022 (2 years ago)
L Griffiths
. Old picture on this and so not safe for me who feels safer with people In person . Luke helpful on the phone with complex information. Keep up. Scouts will do better 2022!!... Read more
11th Mar 2022 (2 years ago)
A Sezulfe
Very friendly and helpful guys... Read more
2nd Feb 2022 (2 years ago)
K Zakaria
Wonderful bunch of people to deal with. Better than other big agencies in my experience. I would recommend to go to them before going to big agencies. Stayed with them for almost 2.5 years with positive and wonderful experience without any hassle.... Read more
Tenant
4th Mar 2021 (3 years ago)
T Savage
Lots of people recommend locally... Read more
11th Dec 2020 (4 years ago)
Really good experience - helpful during initial checks, very thorough check-in, always tried to help when any property issues arose during the tenancy, and again a thorough check-out service. After a terrible experience with our previous agency, The Letting Centre were great!... Read more
Tenant
26th Jun 2020 (4 years ago)
J Wilson
Chris oversaw our move, and was very helpful and courteous. The friendliness and support from everyone at The Letting Centre is a breath of fresh air considering we've only previously dealt with Central London agents. The wine and chocolates in the fridge were a welcome treat on our moving in day!... Read more
Tenant
2nd Mar 2020 (4 years ago)
B Inglis
Simply put. Perfect
Honestly cannot rave enough positivity about lettings centre. Special mention to Chris and Luke who are and absolute credit and shining example of how lettings /estate agents SHOULD be ! Knowledgeable. Kind. Fast reply/ actions making for a very easy and smooth transition into going into your new home which is so refreshing as the process is always stresfull even to the most accustomed renter/buyer/seller/landlord. So if your trying to find the right estate agents... Letting centre in Woking are the one!... Read more
11th Dec 2019 (5 years ago)
C Foster
Having purchased a property overseas, The Letting Centre have taken care of all matters back home . Very trustworthy, professional service with a friendly fresh approach to business.... Read more
Landlord
29th Nov 2019 (5 years ago)
E Cowdry
Great experience with The Letting Centre from start to finish! The agent we worked with, Chris, was so helpful in arranging multiple viewing so both me and my partner could see the property, sometimes outside of working hours and helped us negotiate a great rental deal.
Chris was really communicative and helpful throughout, the polar opposite of the letting agency our previous agreement was with! Chris and his team even very kindly left us a surprise of a bottle of wine and chocolates in the fridge for us to find when we first arrived - very welcome surprise indeed!
This agency really cares about it's customers, both tenants and landlords, unlike so many of the others that I have had experience with!
Thank you Chris and Dean!... Read more
Tenant
11th Nov 2019 (5 years ago)
N Bow
Super friendly and helpful! Within a week of stepping foot into their office we had a confirmation that we got the property we had applied for. They were always quick to respond to any questions we had. Would definitely use them again.... Read more
Tenant
23rd Oct 2019 (5 years ago)
A Czinder
Nice letting agency, found a great place with them.... Read more
Tenant
24th Sep 2019 (5 years ago)
D Parker
As an owner they provide an excellent service.... Read more
Landlord
23rd Sep 2019 (5 years ago)
A Omr
I have had an excellent experience with The Letting Centre. They are professional, prompt with responses and always available to offer their support! Thank you very much.... Read more
26th Jul 2019 (5 years ago)
F Gina
Colleages were really kind and helpful. Strongly recommended.... Read more
11th Jan 2019 (6 years ago)
P V
Excellent service...... Read more
6th Dec 2018 (6 years ago)
D Spence
Great service. Would highly recommend. Dean was great and dealt with everything thoroughly and swiftly! Thank you... Read more
12th Nov 2018 (6 years ago)
K Mays
Great letting agency. Helped us so much with getting our first place really friendly and helpful staff, Dean and Luke really helped us with any questions we had and had such a fast response time. 100% recommend using them.... Read more
Landlord
18th Jun 2018 (6 years ago)
J Morrant
Simply the best. Being renting through them for 10years now. Good honest no frills service.... Read more
Tenant
6th Jun 2018 (6 years ago)
S Mulenga
Highly recommendable service and certainly matched our needs in the end. Becky done an amazing job in convincing us to loving our current property. #VeryHappy :)... Read more
2nd Aug 2017 (7 years ago)
C Maguire
I find the letting centre an Excellent company, I found the whole team (Luke, Dean and Becky) extremely helpful, professional and caring. Any problems or questions and they are on the ball immediately. They make you feel very very welcome and I would definitely recommend using this company.... Read more
17th Jul 2017 (7 years ago)
R S
Remarkably nice professional letting agents. They are a gem in the world of murky businesses. Landlords please use them more so that both you and I can have a great service.... Read more
Landlord
19th Jun 2017 (7 years ago)
T Grace
The letting centre woking would be a nice place minus afew characters who are ruining the business and make it so hard for other people to deal with you.
Iam 4 months old in one of their properties and they started well and are still fine but today was so shocked the way Luke treated me like i dont matter to this business or know what iam talking about. As far as am concerned a customer in any business is always the boss whether wrong or right but he was so RUDE to me yet he was aware of what i was talking about as hes the same person that took me through the process of aquiring that property. Luke may i please remind you that iam not getting free services and would therefore expect respect as a customer. Your colleagues treat me well but you are always acting funny am about to think your a racist. Yes i have said it RACIST. The earlier you change the better for all of us because am not getting free services here.... Read more
Tenant
12th Jun 2017 (7 years ago)
A hodkinson
The letting centre woking
I would just like to start by saying that the team at the letting centre are great. They make you feel very welcome and at ease.they
Cater for all your needs and find you the place you want.
They do 99% of the paper work too.Which is good.
If you get any problems Dean and luke get the job done.
I've been with a few estate agent in my time, but I have NEVER had the service and response that Dean and luke provide it's 1st class professional team.... Read more
Tenant
28th Jan 2017 (7 years ago)
L Wilkinson
The Letting Centre is professional, efficient, honest and supportive. As a new landlord they explained to me what my responsibilities were, what should be done, when and how it would be done, and delivered a smooth service for both me and my tenant. Can't thank them enough.... Read more
Landlord
16th Jan 2017 (8 years ago)
H Bombona
Very helpful and professional, good people to deal with in term of moving house because of them I live now close to my work place and very happy in my new place. Just talk to them
Bruno... Read more
13th Sep 2016 (8 years ago)
D Evans
Excellent service from a business that cares about landlords and tenants.
This is the 'independent owner managed' difference in action, and it shows across the team. No hesitation in using them again.... Read more
12th Sep 2016 (8 years ago)
C Nurse
I have been a tenant of the letting centre for many years and I can honestly say that they are an excellent company who cater to the needs of their tenants. Their knowledge of the local area is excellent, which is very useful if you're new to the area and they work with you in order to achieve all your requirements as a tenant.... Read more
Tenant
10th Sep 2016 (8 years ago)
S Court
Great lads who get the job done... Read more
2nd Jun 2016 (8 years ago)
H Yokota
The Letting Centre has a great and kind team!
I'm a Japanese and not good at speaking English, so they very kindly supported me to prepare every setting up to live. Also they always correspond to my requests quickly.
I rarely appreciate their kind help and reccomend everyone who is thinking to live in Woking to use The Letting Centre.... Read more
Tenant
20th May 2016 (8 years ago)
A 42925
Very professional and always willing to help. Got excellent support all through my last tenancy (for 7 years)!... Read more
Tenant
25th Apr 2016 (8 years ago)
F Al-Sadoon
Highly professional and truly friendly and kind team at the letting centre . They have provided great service throughout my stay (over a year). Whenever I had a problem they are just one phone call away.
Thanks alot and keep up the great work... Read more
Tenant
18th Apr 2016 (8 years ago)
R Pope
Time will tell... Read more
9th Apr 2016 (8 years ago)
K Sykes
Very helpful and efficient. Hassle free and will help without quibble.... Read more
8th Apr 2016 (8 years ago)
S Johnson
I was dealt with very professionally from start to finish. When a maintenance problem occurred it was rectified efficiently by Dean, giving me confidence in The Letting Centre.
Keep up the good work.... Read more
Tenant
6th Apr 2016 (8 years ago)
P Peattie
Moved in to a house 3 weeks ago and have been delighted with the service. We had some maintenance requests when we moved in and Dean was extremely helpful and had everything sorted quickly.... Read more
Tenant
6th Apr 2016 (8 years ago)
P Carvalho
Have had a very good experience securing a property to rent through the letting centre. Everything was sorted quickly and efficiently by the Assistant Manager Dean. All my queries were responded to immediately and I was helped every step of the process. I managed to get what I wanted in a tight time frame. Was very pleased and happy with the service received!... Read more
Tenant
6th Apr 2016 (8 years ago)
D Collins
Couldn't be more helpful especially Luke.... Read more
5th Nov 2015 (9 years ago)
M Mash
Unprofessional. Plenty of agencies in the area to choose from with better service.... Read more
20th Oct 2015 (9 years ago)
M ravishankar
Just horrible. Arrogance from the beginning till the end. Very judgemental and terribly narrow-minded. I would avoid them forever.... Read more
28th Oct 2013 (11 years ago)
T wallace
Terrible service; the staff just ignore you- e-mailed them (twice), phoned them, and then even went in to talk to them!
During the phone call the guy even denied having an properties that matched our budget, suggesting that I upped it by £100/month; until I pointed out there were 3 on the website- where then he admitted there were.
If you do end up going with them, then, I'd recommend you check your figures twice!... Read more
24th Jul 2013 (11 years ago)