A friendly team, knowledgable. My only slight 'room for improvement' comment would be that feedback was poor following viewings.... Read more
Seller
13th Jan 2025 (5 weeks ago)
G Sibbitt
Everyone we spoke to at Personal Agent was incredibly helpful, would highly recommend. Anna M was very friendly at our viewing, as well as Sam who helped us in the first stages of our house purchase. And a big thanks to Frank who was constantly in touch to eventually get us over the finishing line!... Read more
Buyer
15th Oct 2024 (18 weeks ago)
C Casd
Couldn’t Thank the team enough, they went above and beyond to get us through our sale!... Read more
Seller
11th Oct 2024 (18 weeks ago)
H shekhar
Personal agent were professional and my viewing went through perfect . Anna was very helpful and quite patient in answering all our questions. Really pleased with the services... Read more
9th Oct 2024 (19 weeks ago)
S Balasubramaniam
The Personal Agent at Stoneleigh have an exceptional relationship in the area to have good quality houses in the area and location. After viewing at least two dozen houses or more, we found a nice property that we like to take it forward. Kudos to the team, especially Anna and Sam for their patience and support. Cheers.... Read more
7th Oct 2024 (19 weeks ago)
J Toop
Paul is an excellent sales negotiator and gave me lots of advice before putting the house on the market and all the way through the process. From the beginning to end everything went very smoothly. He was extremely efficient and a pleasure to be in contact with. I would certainly recommend Personal Agent to others. Thank you. Julia... Read more
Seller
19th Sep 2024 (21 weeks ago)
J Lingham
We had a really good experience with the Personal Agent (Ewell) for a second time in the last few years, having bought the property from them originally.
They put our house on the market at exactly the right time and quickly handled viewings and enquiries. They navigated us through a very difficult selling process - our buyers were very "challenging" but we felt very supported and looked after by the PA team. I'd particularly like to mention Paul who was fantastic, but also Anna, Miles, Ben and Frank who also were enormously helpful.
The Personal Agent have a very good reputation in the area and for very good reason. House buying/selling is a stressful experience and the PA team are exactly what someone needs to get through it in the best way possible. I thoroughly recommend them.... Read more
Seller
16th Sep 2024 (22 weeks ago)
D Gupta

Have been trying to pen down the most uncomfortable experience I’ve had with The personal agent- everything started on best note, everyone being so attentive towards what our requirements were and they managed to have us as their customer.
What happened during the entire house buying process was very ill. There were issues about the property that the sellers knew and so did the agents but since the sellers had an onward chain, the agents started pressing on early completion saying the seller is heavily pregnant and so on. The house sale previously fell and the justification we were provided was due to buyers docs not right. There are so many issues with the property now and I’m left helpless. What I felt was my dream house has left me feel worried.
Please donot trust these guys.
Never did one of guys responded to the calls, multiple people answered and handled the communications. Paul, Ben, Anna all were looking through it and did not accommodate any of our requests.
We were not even allowed a second visit to the property. I know we should have been careful and sceptical after this move of theirs, but we being first time buyers and liking the home as what is looked like, fell hard for it.
They agreed to get place cleaned, but there is a lot of garbage left in the garden till date.
My concern is not what’s happening to us but more of as of customer service they could just be honest and loyal to the buyers as well. It’s no joke listing properties of such huge amount if you are unable to be true to both parties.... Read more
Buyer
14th Sep 2024 (22 weeks ago)
J Crane
Paul was very efficient and made selling my Mum's house very easy. His advice on price was spot on and we sold the day after it was put on the market. We have now exchanged with no hitches at all due, I am sure, to Paul's advise on who were serious buyers. A fantastic experience. Thank you!... Read more
Seller
10th Sep 2024 (23 weeks ago)
Some of the staff have poor working ethic. They confirmed the appointment but then no show and with no prior notice or cancellation.... Read more
Seller
1st Sep 2024 (24 weeks ago)
S thangavel
Great customer service from Paul and Frank ,very accommodative and professional .... Read more
30th Aug 2024 (24 weeks ago)
S Nero
Anna she is best
And very goos at customer service 10 /10... Read more
21st Aug 2024 (26 weeks ago)
M Matthews
Had a viewing with Anna today. She was extremely knowledgeable about the area. Was a great viewing and felt very happy. Would 100% trust her!... Read more
21st Aug 2024 (26 weeks ago)
H Maclean
We are in the process of selling our house via the personal agent and have been thrilled with them so far, Liam and Sam have been excellent and a pleasure to deal with.... Read more
Seller
21st Aug 2024 (26 weeks ago)
J Andrew
Me and my partner have been searching for our first property and Anna at The personal Agent has been a massive help although we continue our search it shouldn’t be too long before we find our perfect home with the help of Anna... Read more
Buyer
21st Aug 2024 (26 weeks ago)
K ali
The best around! Have used many agents in London and Surrey and the Personal agent are clear. Ask for Sam and Anna and you won’t be disappointed!... Read more
21st Aug 2024 (26 weeks ago)
ellasayers
I had a viewing with The Personal Agent and Anna has been extremely helpful in trying to find my first property.... Read more
Buyer
21st Aug 2024 (26 weeks ago)
J Sweeney
I have had an amazing experience with The Personal Agent especially Anna and Sam always made time for me although I didn’t move yet I definitely will be coming back to them soon... Read more
21st Aug 2024 (26 weeks ago)
L Mills
I had a great experience with the lovely Anna- she was very confident, polite and knew exactly what she talking about. She has for sure made the right career choice. Thank you Anna x... Read more
21st Aug 2024 (26 weeks ago)
M Borg
Anna was very professional and friendly and knowledgeable.
Would definitely recommend.... Read more
19th Aug 2024 (5 mo. ago)
R Furtado
Anna was truly amazing, she took the trouble to show us every bit of the property. She was also very kind.... Read more
19th Aug 2024 (5 mo. ago)
Z Q
Anna was very professional. We were running late for our viewing and she happily waited for us at the property. When showing us around she was very thorough with her descriptions of key features of the property, highlighting potential areas for future development. I preferred that she had a paperless system as I always find it distracting when being handed a brochure during a viewing. Overall Anna’s approach to the viewing was excellent and extremely informative.... Read more
A Wiltshire
Myles was extremely knowledgeable and professional when discussing our moving plans and we wouldn’t hesitate to recommend him.... Read more
G Tarry
The best agency in the area , they helped us find our dream home. Anna was really friendly and knew a lot about the area.... Read more
Buyer
7th Aug 2024 (6 mo. ago)
B Brewer
I had a great exoerience with the stoneleigh branch. Looking for my first property couldnt have been easier with the help of Anna and Myles. They showed me around an amazing property and advised what they think would suit my needs best. A wonderful experience... Read more
H Surey
Myles was really helpful and professional. He showed me a few houses and helped me understand the buying process which made the experience really enjoyable and not as stressful.... Read more
Buyer
7th Aug 2024 (6 mo. ago)
C Young
Anna has been an amazing help finding me my first place! Anna was very friendly, knowledgeable and always there to answer any questions I had. She’s really impressed me with her skills and knowledge on each property I was shown. Highly recommend!... Read more
Buyer
7th Aug 2024 (6 mo. ago)
W Murphy
“I had a viewing with Anna and she was very helpful although we still continue our search I really trust her opinion and knowledge with the local area and properties she knows are requirements... Read more
D Sparrow
Anna, Paul, Sam and the team have been great! Their communication and flexibility has been much appreciated. I’d certainly recommend their services to anyone looking to buy or sell.... Read more
W Prescott
We had a great experience with The Personal Agent Stoneleigh branch. Listing our property and arranging the photography was simple and efficient, and we were very fortunate to secure a buyer within the first week of marketing. Myles was helpful and efficient in keeping things moving along as the sale progressed, and in dealing with a couple of complications that arose as we neared exchange, all leading to a successful completion and stress-free moving experience (or at least as stress-free as it's possible for moving to be!). Recommended.... Read more
Seller
1st Aug 2024 (6 mo. ago)
K Perkins
Great helping and chasing where needed. Kept us up to date with the whole process... Read more
25th Jul 2024 (6 mo. ago)
R Doyle
Really impressed with Anna’s communication, has made the process of viewing a house and submitting an offer so easy compared to previous experiences at other estate agents.... Read more
23rd Jul 2024 (6 mo. ago)
J Colby
Both Anna and Sam have been very helpful in finding suitable properties to view and proactively contacting us. Both very friendly, and happy to work with them to hopefully find a house!... Read more
22nd Jul 2024 (6 mo. ago)
I was pleased with the communication from The Personal Agent. I was kept informed of all viewings and received feedback after each viewing. I would recommend using The Personal Agent if you are looking to sell your property soon.... Read more
Seller
12th Jul 2024 (7 mo. ago)
G Heron
Was shown around a property by Anna Marchesi. Found her very punctual, approachable and professional. Look forward to meeting her again soon... Read more
11th Jul 2024 (7 mo. ago)
K Ngai
Anna and Sam are truly amazing agents and trustworthy, especially Anna who always cheerful with lots of energy! PA got the most fantastic houses in the region, despite we are unlucky new buyer in the UK. Really hope to find the dream home with PA soon!... Read more
Buyer
5th Jul 2024 (7 mo. ago)
S Szweda
Paul Davis was super friendly and helpful. He kept us informed throughout.... Read more
K Perkins
Sam was great as liaison. He was handling my purchase and kept me well informed, assisted with enquiries and also assisted when helping to manage other parties who, at the time, were being difficult. I would have scored higher however on a broader note operations at the Personal Agency would benefit from improvement. PA were handling several other links in the chain. However often one agent didn't know what the other had said / agreed, answers weren't forthcoming and frequently they weren't communicating with my agent which meant I had phone up to keep information flowing.... Read more
Buyer
23rd Jun 2024 (7 mo. ago)
J Choi
Myles in Pesonal Agent is really kindly and I love his quick reponse.
I definitely recommend Myles and Personal Agent.
You guys make me my dream buying a house.
Thank you very much.... Read more
Buyer
20th Jun 2024 (7 mo. ago)
M Jaggers
We had a viewing with Anna she was so knowledgeable and really made us feel comfortable as first time buyers.... Read more
12th Jun 2024 (8 mo. ago)
A VLOGS
Very bad agency, they will take your deposit if the landlord decides to not proceed with you. Do not use this agency... Read more
Tenant
11th Jun 2024 (8 mo. ago)
A Cooke
Anna was excellent throughout the entire process. She kept us informed, responded swiftly to our emails, and returned all of our calls. Nothing was too much hassle. She is also professional and delightful.... Read more
29th May 2024 (8 mo. ago)
L Jones
I had a viewing with your agent Anna and she was very professional and knowledgeable. Thank you Anna... Read more
18th May 2024 (8 mo. ago)
K mahoko
Friendly service... Read more
16th May 2024 (8 mo. ago)
S Ayeni
Really friendly, really helpful, if I could afford it I'd buy another house from them. But honestly, thank you so much, especially Anna and Frank, you were wonderful. I would absolutely recommend ????... Read more
Buyer
29th Apr 2024 (9 mo. ago)
The team were focused, professional, polite and kept me updated at all times.... Read more
Seller
21st Apr 2024 (9 mo. ago)
D beck
Sam Edwards was very professional and joy to deal with, a bundle of unwavering enthusiasm tempered with an ability to get things done. Communication was excellent which helped us complete our house purchase in 7 weeks !! Absolutely amazing, many thanks from the both of us.... Read more
Buyer
11th Apr 2024 (10 mo. ago)
G Austin
I viewed a number of properties in stoneleigh and the surrounding areas. The team were very helpful and responsive to my queries. I dealt with Myles and he was incredibly knowledgeable. I will be using the stoneleigh office when I decide to move again.... Read more
11th Apr 2024 (10 mo. ago)
T Nikolov
We met our agent, Anna Marchesi today and she was very kind to walk us around the property we came to view. All our questions were answered in a very professional manner and smile. Thank you Anna you’re a star ??... Read more
12th Mar 2024 (11 mo. ago)
D Sousa
Paul was great help during the whole process making sure that we had all the information we needed and answering all our questions. Very helpful and very professional. Thank you!... Read more
4th Mar 2024 (11 mo. ago)
D W
Paul Davis at the Stoneleigh branch of PA was fantastic throughout the whole process.
He kept us updated, promptly replied to our emails and returned all our calls. Nothing was too much trouble. He is professional with a friendly manner. We bought and sold our property using PA. They really do live up to their name, you will receive a personal service. We couldn’t be happier. Thank you so much Paul for all your persistence hard work and patience in selling our house and securing our new dream home.
We highly recommend The Personal Agent.... Read more
Seller
3rd Mar 2024 (11 mo. ago)
D howley
Excellent viewing, Anna was informative & helpful... Read more
30th Jan 2024 (1 year ago)
W Karina
Anna is nice and friendly. She is helpful to answer the questions about the property.... Read more
20th Jan 2024 (1 year ago)
L Vo
I had a view with Anna. She is very helpful, friendly and professional. Excellent... Read more
20th Jan 2024 (1 year ago)
M Holland
I have been using PA for close to 10 years on rental, sale & purchase of properties. I have always been very impressed with their work ethic and attention to detail. During my recent sale, Sam has been in close contact and kept me up to date with everything that's going on and done it in a polite and cheery manner. Would not hesitate to use again and would highly recommend.... Read more
Seller
16th Jan 2024 (1 year ago)
R Fratila
Great experience, highly recommended.... Read more
16th Jan 2024 (1 year ago)
S Kulkarni
Paul Davis helped us complete the purchase our property in just under 3 months from the date of offer. Throughout the process he kept us updated on the progress, get prompt answers from the sellers and also helped negotiate a reduction in the price based on the survey results. We are quite pleased with the outcome and would be happy to recommend Paul and his team for both sellers and buyers... Read more
Buyer
12th Jan 2024 (1 year ago)
H McMillan-O’Brien
I had a few viewings with Myles, he’s a great agent who took the time to understand my needs and show me a great calibre of properties. I really appreciate his responsiveness and flexibility on viewing times. He’s very knowledgeable about the area which was super helpful as I’m new to Stoneleigh.
I will definitely work with him again and highly recommend anyone looking in the Stoneleigh area get in touch.... Read more
12th Jan 2024 (1 year ago)
C wright
We would like to thank Frank for his continued support, tenacity and professionalism throughout the transaction in order to achieve a swift and successful conclusion. Well done Frank!... Read more
3rd Jan 2024 (1 year ago)
S Woolman
Recently sold and purchased through the Personal Agent. Paul was helpful.... Read more
Seller
2nd Jan 2024 (1 year ago)
S Suvarierol
Thanks to Personal Agent and especially to Anna showing us a property and answering all our questions with a good knowledge.... Read more
19th Dec 2023 (1 year ago)
S Hutchins
Fantastic support to deal with an anxious buyer. I live a long way from the property we were selling, 7 hours drive, but Paul Davis was always happy to help and was very pro-active in progressing the sale. If ever I phoned to ask if he could check on something, nine times out of 10, he'd already thought of it and already done it. Nothing was ever too much trouble and he had a very fair, no nonsense approach to dealing with the buyer. I'm exceedingly grateful for the conscientious approach and would highly recommend Paul and The Personal Agent.... Read more
Seller
11th Dec 2023 (1 year ago)
S A
Good experience viewing a house on Saturday. Anna was very punctual, polite and helpful.... Read more
4th Dec 2023 (1 year ago)
C Nick
nice... Read more
4th Dec 2023 (1 year ago)
J Lowe
Anna was really helpful and friendly, thank you.... Read more
30th Nov 2023 (1 year ago)
C dendy
I can’t speak highly enough of the service we got from the Personal agents team. Dan Bennett who oversaw our move was absolutely exceptional, always available, extremely professional and never stopped working to get our move through. We couldn’t thank him enough and the rest of the team.... Read more
17th Nov 2023 (1 year ago)
S Ivanov
Great... Read more
14th Nov 2023 (1 year ago)
S Ekizoglu
Anna and Sam from The Personal Agent are the go to local estate agents who know their area really well, knowledgable and professional. Would highly recommend!... Read more
13th Nov 2023 (1 year ago)
D Mudie
Anna who looked after our viewing of a property was super friendly and helpful. Thankyou!... Read more
13th Nov 2023 (1 year ago)
S Mundie
Quality experience with Dan. I can totally see why these guys are market leaders in this area. Recommended.... Read more
11th Nov 2023 (1 year ago)
J Rowland
Anna showed us around the property, very knowledgeable about the property and local area... Read more
6th Nov 2023 (1 year ago)
E Roberts
I had a viewing with Anna and she was very friendly and helpful.... Read more
30th Oct 2023 (1 year ago)
E Goodger
Anna was a lovely agent, warm and friendly manner. Had a good knowledge of the home we viewed and of the surrounding area.... Read more
25th Oct 2023 (1 year ago)
A Guray
Anna was very professional, helpful and knowledgable during our viewing. The estate agent was efficient and responsive from our first contact and responded in a timely manner. Highly recommend.... Read more
24th Oct 2023 (1 year ago)
S Franks
Anna was friendly, knowlegable and quick on her feet to show us around unexpectedly. With good knowledge of the area and house, it was a good experience!... Read more
23rd Oct 2023 (1 year ago)
U Ashfaq
Anna was professional and very helpful... Read more
19th Oct 2023 (1 year ago)
J Lomax
A branch of very proactive and professional agents. Anna in particular was dynamic, with a great attitude.... Read more
19th Oct 2023 (1 year ago)
R Wong
Great viewing with Sam.... Read more
14th Oct 2023 (1 year ago)
M P
The Personal Agent managed to sell our house although we had been on with another agent. good communication system and kept me informed. Recommend this agent... Read more
Seller
11th Oct 2023 (1 year ago)
M Ferguson
A proactive team who go above and beyond to achieve the best for their client. Excellent communication throughout, so you know what is going on at every stage. All the team are friendly, but professional. Special thanks go to Dan and Frank. Would highly recommend this estate agent, I already have to several friends.... Read more
6th Oct 2023 (1 year ago)
G orchard
The personal agent were caring and very helpful to me and my husband especially Frank and Andrew we are not internet friendly we are old school I would recommend them to anyone thanks personal agent... Read more
3rd Oct 2023 (1 year ago)
S Gude
Very professional and helpful throughout the whole house purchase process. Paul made sure to respond to queries quickly and keep things ticking along at a steady rate. We had no issues from house viewing stage to final completion.... Read more
Buyer
28th Sep 2023 (1 year ago)
A McGlade
Great help and support from Paul Davis ! He offers first class service and everything a buyer would want when starting their search …... Read more
Buyer
26th Sep 2023 (1 year ago)
Lindsey
Would not hesitate to use these agents at the Stoneleigh branch again. Sam and Frank made sure my move went through smoothly and were Professional and friendly throughout and didnt hesitate to help with all my queries straight away.... Read more
20th Sep 2023 (1 year ago)
V Wilson
Ana was friendly, very helpful and informative to talk to. She gave us lots of information on the area. Many thanks, Ana.... Read more
9th Sep 2023 (1 year ago)
A Knowles
A really professional service from start to finish, from the initial valuation, through marketing, and then the negotiation and handling of the sale. Paul has been attentive and helpful throughout.... Read more
Seller
22nd Aug 2023 (1 year ago)
A Perez
?????
We couldn't have asked for a better experience buying our first home in Chessington! Our estate agent Paul was incredibly knowledgeable, patient, and supportive throughout the entire process. They made what could have been a stressful journey feel smooth and exciting. Thanks to their expertise, we found our dream house. Highly recommended!
Alex & Jarell... Read more
Buyer
19th Aug 2023 (1 year ago)
M Megagame
Paul has been supportive and honest through out the process of us buying from one of his vendors. Rather than the minimum approach sometimes taken by agents he has been communicative and proactive in making sure the sale happened and through his actions made sure the sale went through. Would definitely recommend.... Read more
Buyer
18th Aug 2023 (1 year ago)
G Holden
Anna. Great!... Read more
12th Aug 2023 (1 year ago)
J Francis
Excellent service from a lovely young lady named Anna!... Read more
3rd Aug 2023 (1 year ago)
S Greensmith
We are still in the process of selling and house hunting, but I have to say that Anna has been excellent. She stays in touch regularly, has been brilliant in conducting viewings both at ours and potential houses and I really trust her opinion. We have built a good relationship over the past few weeks and hoping we can make our move very soon!... Read more
Seller
2nd Aug 2023 (1 year ago)
PM
Anna has been amazing, very helpful and knowledgeable, she could answer any questions during the viewings. Everyone else I have dealt with has been lovely, highly recommended.... Read more
2nd Aug 2023 (1 year ago)
A Raheem
Professional and really helpful viewing from Anna from the team. The personal agent are a brilliant team, with great communication and professionalism.... Read more
2nd Aug 2023 (1 year ago)
A Tucker
Frank has been fantastic to work with throughout the transaction! Thank you for all your hard work Frank!... Read more
2nd Aug 2023 (1 year ago)
S bhasin
It was a great experience, had my viewing with Anna, very knowledgeable and helpful. Highly recommend... Read more
1st Aug 2023 (1 year ago)
C Newell
Very professional and easy to deal with. They managed to get a lot of viewings of my property during a very difficult time in the property markets.... Read more
Seller
20th Jul 2023 (1 year ago)
A M
This is the second time that we have sold through The Personal agent. In both cases the sales were successful. We would not hesitate to do it again. Thank you to Andrew and his team.
Patrick and Brigitte... Read more
Seller
19th Jul 2023 (1 year ago)
K Gaston
Excellent service and no pressure by Andrew and the team, especially Dan. House sold in approximately 3 months.... Read more
Seller
16th Jul 2023 (1 year ago)
H Pickard
Anna was a very kind and welcoming estate agent. She shared lots of ideas of what we could do with the space!... Read more
8th Jul 2023 (1 year ago)
D Edwards
Anna was very professional... Read more
8th Jul 2023 (1 year ago)
S Letch
Fantastic to deal with, would recommend 100%... Read more
3rd Jul 2023 (1 year ago)
P R
The team at The Personal Agent have been amazing throughout the process of buying our first home. Frank provided regular updates and was very helpful in answering all our questions. Any requests/questions we had were always answered in a quick manner! I would definitely recommend them for their great service!... Read more
Buyer
30th Jun 2023 (1 year ago)
G Kent
Fantastic agent! Very knowledgeable and professional! Thank you!... Read more
24th Jun 2023 (1 year ago)
S Stockbridge
We are delighted with the Personal Agent. We've had a great service from them. Thank you to all the team.... Read more
23rd Jun 2023 (1 year ago)
N Long
Great experience with The Personal Agent, diligent without being pushy throughout the process. Understood our needs and the area, kept us informed, and explained what was happening every step of the way - felt like they cared about getting it right for everyone involved. Special shout out to Dan and Frank, whose knowledge and expertise really shined through and helped tremendously throughout the process. Thanks again to a great team, would definitely recommend if you're considering selling a property.... Read more
Seller
18th Jun 2023 (1 year ago)
M sue
Anna was very helpful and lovely. Showed us around with patience. Lovely service e... Read more
17th Jun 2023 (1 year ago)
R Potter
We have used personal Agent to sell 2 properties recently from the Stoneleigh and Banstead branch I cannot recommend them highly enough. Extremely professional trustworthy and honest. If they say they will do something they do it . A pleasure to deal with . Would highly recommend.... Read more
Seller
14th Jun 2023 (1 year ago)
A Sheikh
Anna has a professional approach to her role. I had a very pleasant viewing today. Anna was knowledgeable and answered all of my questions.... Read more
10th Jun 2023 (1 year ago)
C Pearce
Many thanks Anna for the informative viewing.... Read more
10th Jun 2023 (1 year ago)
G Hiremath
Anna was amazing and very helpful.... Read more
10th Jun 2023 (1 year ago)
C Chik
Very professional... Read more
3rd Jun 2023 (1 year ago)
F sugulle
Anna was showing us around and was really helpful. She answered all our auestions... Read more
3rd Jun 2023 (1 year ago)
C Cheung
Thank you Anna for showing me around the flat.... Read more
3rd Jun 2023 (1 year ago)
W tang
Anna
Really polite and helpful... Read more
3rd Jun 2023 (1 year ago)
T Chalmers
Anna was friendly and professional. She answered all of my questions and showed the property with enthusiasm. Thank you... Read more
3rd Jun 2023 (1 year ago)
Z Huang
Anna introduced us very patiently, thank her very much.... Read more
3rd Jun 2023 (1 year ago)
S Y
Anna thank you for showing us around today and for arranging viewing at short notice. Very friendly and helpful.... Read more
22nd May 2023 (1 year ago)
H NG
Anna is so helpful and assist us to look around the house . Very nice agent .... Read more
20th May 2023 (1 year ago)
J Naismith
Paul was very attentive and quickly responded to my queries. Highly reccomend.... Read more
19th May 2023 (1 year ago)
S Jonas
Very friendly and good knowledge of the property as well as the large tree in the garden. Did not feel under pressure and Anna had a good relationship with the home owner.... Read more
18th May 2023 (1 year ago)
S Y
Anna was great & friendly,
High level of customer services was shown here would highly recommend... Read more
17th May 2023 (1 year ago)
E Enver
Andrew and his team at Stoneleigh helped us to sell our house in Worcester Park through the recent turbulence of the housing market. Andrew was very knowledgeable about the local area and we had a lot of prospective buyers although for offers of a lower price than we had originally anticipated but still greater than the asking price. The housing market drop did impact this. They we were able to utilise a wide pool sales people. Stephanie was excellent. Despite the house sale falling through twice they found alternative buyers quickly. Ben the branch manager was good at that. They also helped us to find our new home. John and Paul were both there from the start and always polite. The special thanks goes to Frank whose perseverance was second to none to push through the sale and purchases for us right through to completion. You’re in good hands with Personal Agent.... Read more
Seller
6th May 2023 (1 year ago)
M Gupta
Having just sold our home via personal agent, I really appreciate the work Frank did to keep the chain intact and progress the transaction at the pace needed without unnecessary force. Always kind and polite but at the same time cutting through the noise, I really do believe he’s an asset to your agency. Thanks once again Frank for making it happen!... Read more
Seller
4th May 2023 (1 year ago)
J Wheatley
Thank you Paul & the team for all your assistance with our sale. Would highly recommend... Read more
Seller
2nd May 2023 (1 year ago)
J Bongombe
Anna was very professional and lovely. She was also very friendly with our two year old son.... Read more
26th Apr 2023 (1 year ago)
W Nisbet
A great experience all round using the personal agent, Paul kept us up to speed throughout the journey. Very swift and engaging with us as buyers.
Thanks Paul and the Stoneleigh branch!... Read more
Buyer
25th Apr 2023 (1 year ago)
I DC
Start to finish was about 3 months. I have been lucky to buy multiple properties and this by far is the best property agents I have had the pleasure of working with, plus gave us a free gift at the end :). Big thank you to John... Read more
Buyer
8th Apr 2023 (1 year ago)
G Tharmathasan
I recommend The Personal Agent, Paul made the process easy and smooth and was very good at answering my questions promptly. Thank you Paul and team.... Read more
17th Mar 2023 (1 year ago)
C Kong
John Ramsay is a very good agent. Highly recommend.... Read more
23rd Feb 2023 (1 year ago)
B Kersnovske
John is a top-notch real estate agent who provided exceptional service during our recent house purchase. He was responsive, knowledgeable, and went above and beyond to ensure a seamless and successful transaction.... Read more
Buyer
23rd Feb 2023 (1 year ago)
A Clift
Great service so far - shouldn't speak too soon as sale still going through, but staff knowledgeable, realistic and did a good job negotiating in difficult market. Would thoroughly recommend.... Read more
Seller
23rd Feb 2023 (1 year ago)
L Hawkes
Had a great viewing today with Rosie from the The Personal Agent. Rosie was really friendly and happy to answer any questions I had. I would definitely recommend using them again.... Read more
21st Feb 2023 (1 year ago)
M Chubb
Great service and experience... Read more
20th Feb 2023 (1 year ago)
M Adams
A very good viewing. A very friendly and informative estate agent. Who allowed us plenty of time to look around the address.... Read more
18th Feb 2023 (1 year ago)
A Johnston
Amazing estate agents who highly recommend... Read more
17th Feb 2023 (1 year ago)
A Manuel
A very good experience.... Read more
16th Feb 2023 (1 year ago)
A So
Personal agent does make the customer experience outstanding ! From the arrangement of house viewing, putting an order and the follow up service, everything went so smoothly. Paul was truly exceptional. I was impressed with his level of knowledge and his fast turnaround time on all the support I need. He was willing to walk extra mile to help me as a buyer which everything is so new to me in this country.
I will certainly recommend Personal agent to my friends coming from Hong Kong. Two thumbs up!... Read more
Buyer
10th Feb 2023 (2 years ago)
A Marino
Thank you to John Ramsay and The Personal Agent Team Stoneleigh, who helped us with the purchase of our very first home. John was great throughout the whole process; from viewings to completion, he was extremely helpful and quick to respond to all our queries. The team was also supportive and proactive when any issue arose, making all the relevant phone calls when necessary. We will definitely come back to them for future selling/buying properties.... Read more
Buyer
7th Feb 2023 (2 years ago)
S Brewshed)
John took a real interest in our property search in Ewell and was the most effective agent in sending properties we were interested in. Thanks!... Read more
31st Jan 2023 (2 years ago)
J Billowes
Personal agent have been absolutely brilliant. Cannot recommend Ben, Dan and rest of the team highly enough.... Read more
31st Jan 2023 (2 years ago)
V Walsh
Great experience with The Personal Agent - Stoneleigh. Great communication between agents to keep communication flowing and seller to buyer experience also open and speedy. Very happy to receive the keys to my new home.... Read more
Buyer
30th Jan 2023 (2 years ago)
P Wynn
Professional, helpful and responsive service. Our purchase was not easy but we got there at the end.... Read more
Buyer
24th Jan 2023 (2 years ago)
N O'Hara
We purchased our first property via the Stoneleigh branch and were super happy with the service they provided. Very professional team and in particular we worked with Frank for many months who went above and beyond on many occasions. I cannot thank Frank enough for finalising our property purchase and the countless phone calls from myself! He’s a credit to the team!! Thank you very much.... Read more
Buyer
15th Jan 2023 (2 years ago)
L Lee
Polite and very professional team. John and Frank went out of their way to support us with our purchase, especially when we encountered some difficulties and we can't thank them enough. Would highly recommend.... Read more
Buyer
14th Jan 2023 (2 years ago)
Selwan
The team were superb across the board. Effort was clearly made to help estimate the property value correctly (we didn't listen and initially went with an other agent, but then came back to the Stoneleigh team), through to the support and guidance shared to help us with the purchase of our new home. The guys worked hard.
This is the team you want on your side when buying/selling your property.
Thank you and well done!... Read more
Seller
13th Jan 2023 (2 years ago)
J pepperrell
Great efficient friendly service. Highly recommend... Read more
6th Jan 2023 (2 years ago)
C Harris
I highly recommend The Personal Agent, our experience with them has been faultless from start to finish. So helpful are the staff and honest. This is the second time we have sold through them first time ewell office, second time Stoneleigh branch
and we were not disappointed (had fantastic service 8 years ago). So professional. We've also had some amazing advice from them with purchasing our new build house. Anyone would be foolish not to use this agency as they truly are the best in the area.... Read more
Seller
28th Oct 2022 (2 years ago)
R Lawrence
Great service from Daniel in the Stoneleigh office, thank you for making such a stressful transaction as smooth as possible. Ria & Dave... Read more
25th Oct 2022 (2 years ago)
L Smith
Absolutely fantastic! So glad they were recommended to me !... Read more
10th Oct 2022 (2 years ago)
L Fawcett
We spoke to a number of larger brand name agents first when deciding which firm to put our property on the market with but, on meeting with the Personal Agent team, they were the most honest, genuine and, more importantly, the most well prepared. We knew immediately that they would provide a unique experience for potential buyers and received multiple offers quickly at the price we wanted which we were able to view and track easily on a web portal. Despite a long and challening sales process as a result of delays with the sales downchain, our negotiator, Paul, and the Personal Agent team were extremely responsive and continued to chase all avenues to help drive the process forward. We would thoroughly recommend the Personal Agent, who were able to provide great progression support which is critical, particularly in the current market environment, where the sales process is taking more time due to high demand for solicitors time.... Read more
Seller
8th Oct 2022 (2 years ago)
C Stickland
Great estate agent, wouldn't have moved successfully had we have not had their input! Thank you... Read more
3rd Oct 2022 (2 years ago)
R Southall
We had a great experience of buying a property with Paul at The Personal Agent. Very professional, great communication and made the whole process as pain free as possible. Recommended!... Read more
Buyer
30th Sep 2022 (2 years ago)
S (DoubleGo)
We recently completed a purchase and John Ramsay (from The Personal Agent team) was our primary contact from the seller side. We had an amazing experience from the start, helping us with multiple viewing, till the end by understanding the delays and mediating between us and seller to an agreement. Fantastic service, I would highly recommend “The Personal Agent”, for a transparent and fair dealing.... Read more
Buyer
28th Sep 2022 (2 years ago)
M Rezaee
Very professional, friendly, helpful, excellent services, and always available to resolve posible issues. I am very thankful to the Personal Agent (Stoneleigh Branch) particularly to John who handled my purchase perfectly and was always there. THANK YOU. :-)... Read more
Buyer
14th Sep 2022 (2 years ago)
T Ridgeway
We completed on the sale of our property via The Personal Agent last week and quite frankly we aren't sure why you would choose any other agent. From the very start their expertise and knowledge is evident. Their marketing is far superior to other agents in the area which really drives people through the door. They conducted over 25 viewings within two days and achieved in excess of £20,000 above our asking price.
Andrew and his team clearly understand the local market, were personable to deal with at all times and we highly recommend them.... Read more
Seller
14th Sep 2022 (2 years ago)
L Junyuan
John was very helpful and diligently followed up throughout the whole process of our house purchase.... Read more
Buyer
13th Sep 2022 (2 years ago)
T Pike
We can certainly recommend the Personal Agent Estate Agents in Stoneleigh. From the very first meeting with Andrew and deciding to instruct them, our house was up for sale with professional pictures & video within days. It only took one open morning to receive multiple offers & lead to a successful sale. We would like to say a very special thank you to John Ramsay who liaised with us and our buyer & the solicitors throughout the whole process and was always available to answer any of our questions, making our move a very straightforward & stress-free process.... Read more
Seller
11th Sep 2022 (2 years ago)
V Danbrowsky
Great communication and clear next steps from Paul, had a viewing and offer acceptance in less than 4days! Would highly recommend... Read more
2nd Sep 2022 (2 years ago)
A G
I want to thank Personal Agent Stoneleigh Branch especially John Ramsey who looked after us from start to end. Our customer journey was extremely professional and would highly recommend their services.... Read more
31st Aug 2022 (2 years ago)
D Hope
The Personal Agent Stoneleigh handled our recent sale and purchase (both in the Stoneleigh/Worcester Park area). They were excellent throughout the process. When our sale fell through due to a change of circumstances for the buyer, they had lined up 20 viewings by the end of the day for the coming weekend and we received another 5 or 6 offers. Due to issues with chain and other solicitors, it took quite a long time to finalise the sale and purchase and during this frustrating period I really appreciated the responsiveness of the team at Personal Agent (especially Dan and John) and always felt they were trying to push things along for us. Overall, a great service and their expertise in the Stoneleigh/Worcester Park property market is unparalleled. Would highly recommend!... Read more
Seller
31st Aug 2022 (2 years ago)
M Field
We found John R to be super helpful from our first viewing on our now home, right through to completion. He was clear and concise with his communication and we often felt like he pre-empted our queries and proactively contacted us to ensure the process continued to move forward smoothly. Thanks for all your help John... Read more
Buyer
31st Aug 2022 (2 years ago)
N Othmane
Great service
Deserve a great recognition
John Ramsay thank you very much... Read more
25th Aug 2022 (2 years ago)
P Taylor
A no hassle service. Property was sold within two weeks after the open day that attracted 28 viewings and went for £13k over the asking price. The PA team were always available to discuss progress! Would thoroughly recommend.... Read more
Seller
25th Aug 2022 (2 years ago)
A Caldera
Fantastic service from John Ramsay!!!
I am an account manager at a conveyancing firm and John was super helpful throughout our clients purchase, he was always there to lend us a helping hand in order to help our clients. We found John always proactive and available with updates. Ensure to get John on your case for a hassle free process.... Read more
24th Aug 2022 (2 years ago)
S Pandhi
Good service from Ben and John. Always quick to revert.... Read more
24th Aug 2022 (2 years ago)
First class service from the Personal Agent Stoneleigh, I would thoroughly recommend them. They put my house up on the Thursday, had on open day for 24 people on the Friday and had agreed a sale by Tuesday, so good.... Read more
Seller
21st Aug 2022 (2 years ago)
K Bryan
Sold my house in record time. Thanks Paul!... Read more
Seller
19th Aug 2022 (2 years ago)
K mellon
Thank you to Daniel for making the process of buying our first home so enjoyable and smooth sailing from start to completion. We can’t thank you enough for fighting for us as first time buyers and putting together an amazing profile of us to help us secure our offer! The communication and professionalism has been outstanding. I would highly recommended the Personal Agent to anyone to help find their dream home.... Read more
Buyer
9th Aug 2022 (2 years ago)
D sims
Personal agent were great throughout our recent sale & purchase with them. They worked hard for us throughout, supported us with advice, fantastic sales & marketing of our property, and helped us get an amazing home at the end. We would definitely recommend Personal Agent for anyone looking to sell or rent their home.... Read more
Seller
8th Aug 2022 (2 years ago)
L smyth
Paul Davis has been Excellent in the sale of my property. Sold very quickly for me and above the asking price. Would highly recommend using personal agent and Paul Davis himself for the sale of your property.... Read more
14th Jul 2022 (2 years ago)
P Khatri
we sold our property through Personal Agent recently . I was really impressed on how the transaction was handled by Paul Davis . He was proactive all through the transaction and had an update even before our solicitors had it. He understood our needs and then reached out to the buyers & their solicitors to keep the transaction on track . Even when he was away , he ensured we were kept up to date on the progress of our sale. I will highly recommend Paul & Personal Agent. Thanks , Pradeep... Read more
14th Jul 2022 (2 years ago)
E Costigan
The personal agent team have been excellent selling our property and finding us somewhere. John in particular has been so professional and kept us well-informed throughout the process. I wouldn't hesitate to recommend them to friends and family.... Read more
6th Jul 2022 (2 years ago)
M Karthik
Worked with The Personal Agent for the sale of our property. Overall very pleased. Andrew, John who we interacted with mostly are very personable. Andrew Bern, the director, does seem to add a personal touch to his communications.
When it comes to finding a buyer, they did go over and above to find a buyer when we lost one due to delays in onward purchase. Definitely recommend.
Many thanks.... Read more
30th Jun 2022 (2 years ago)
K Smith
So far I am extremely pleased with the service we are receiving from The Personal Agent. Andrew came round to value our property and, upon our instructions to proceed, the media team came to take photos and a video and they were extremely professional and did our property justice. We pressed the button to go live with The Personal Agent and, 4 days later, we had 24 viewings booked for our open day on the Saturday. Paul Davies, our negotiator worked so hard seeing everyone and secured us 6 offers on the Monday - well done Paul!... Read more
24th May 2022 (2 years ago)
S Lee

We are currently buying a property with the Personal Agent at Stoneleigh with the help and support of Paul Davis, Senior Sales Negotiator. We are pleased to use his service, and highly recommend the Agent, especially if you are relocating from somewhere far. As we currently live far from there, we contacted many Estate Agents in the area. All of them were friendly, but the Personal Agent, especially Paul, was way above it. As you can see from the Agent's name, they give you personally customised information and advice. He sympathized with our situation- having to travel a long journey for viewings and buying a house in this challenging market. He has been accommodating in booking a viewing and making the right decision. He mentioned that he has more than 17 years of experience, and once you talk to him and meet him, you will have no doubt why he has been so successful in his career. He works promptly without delay and gets back to us with our queries and requests. He also gives you very frank advice. If you are ever looking for a reliable estate agent that can help you with relocation, use the Personal Agent, and ask Paul. He will be above your expectation even if your expectation is as high as mine!... Read more
20th May 2022 (2 years ago)
A Cerny
The Personal Agent Stoneleigh handled both our sale and purchase. They were friendly, helpful and professional throughout. When we encountered problems, they were quick to get us back on track. They managed to obtain multiple offers on our property, and helped us achieve an accepted offer on our new property at a price we are very happy with. Their online portal made managing viewings and sales progression a breeze. We have recommend The Personal Agent to friends, and they have also had very positive experiences.... Read more
Seller
18th May 2022 (2 years ago)
L Viljoen
All we can say is thank goodness for Daniel Bennett at the Personal Agent. He put our faith back in Estate agents. He really listened to what we were looking for in a property and lined us up with lots of viewings all of which fitted the criteria of what we were looking for . His communication was amazing, he followed up on all our viewings and notified us as soon as something new came on the market. Thank you for looking after us so well and for all your hard work. The personal agent are very lucky to have you.... Read more
9th May 2022 (2 years ago)
D DiClaudio
Superb estate agents, really helpful. Took time to understand our needs and only sent relevant properties. Arranged viewings for us as soon as suitable properties came on line and very supportive through the offer process. Could not have asked for more from an estate agent, always friendly and professional.... Read more
Buyer
9th May 2022 (2 years ago)
D O'Hare
Will only use The Personal Agent from now on. Andrew and his team in Stoneleigh have provided an excellent service for us. Andrew in particular has been very helpful and personable, providing his time and expertise. Paul who sold our house has also been very pro-active and efficient.
Thank you Team... Read more
Seller
6th May 2022 (2 years ago)
H Watts
Andrew, John, Paul and Dan at Personal Agent have been helpful and professional right from the start. They have worked very hard to gather all the information and details on the property and have promoted it in the best light and the most expedient way possible. They have kept us informed of all progress with regular updates throughout the process.
They exceeded all my expectations Dan am aged to procure an offer on our property that we didn’t dare imagine. We wouldn’t hesitate to recommend this independent agency for the personal touch.
Hayley & Kevin... Read more
Seller
30th Apr 2022 (2 years ago)
S Phipps
Initially, I was pleased with the way things progressed with the sale of the property. Due to issues with the other parties solicitor, things went on a lot longer than necessary. During this time , I found the communication with The Personal Agent somewhat lacking. However, once I was able to communicate with a more senior member of staff, I found the communication to be much better and I had every faith in this Sales Negotiator acting promptly on my behalf. I was also grateful for the timely advice I received from him on how we should progress the sale when it looked like it might not go ahead.
I would be happy to recommend The Personal Agent for anyone looking to sell a property.... Read more
Seller
28th Apr 2022 (2 years ago)
V Tan

Extremely rude and arrogant agency manager Ben. Called up twice to book viewings on two different properties came on the market only 1 hour prior on the same day, was told both occasions that the viewings slots have filled up. While it is not common for slots to be popular in this market, it is highly unusual for agents to only accommodate 1 day of viewings and not willing to at least add a Friday afternoon, this is also in less favour for the seller as you may not get the best offer as the number of buyers who do get slots would be very limiting and they do not ask questions when you book viewing, it's only a matter of "first come first serve" practise. I asked to speak with Manager BEN WOOLNOUGH to provide constructive feedback, and thought it would benefit his business if I tell him other agents are more accommodating, but instead of recognising that his practise is limiting, he again defended this approach and we are talking in circles so in the end I just said then I will leave it as it is as clearly this is not my business, I can't change your mind. Then he asked he can either put me on the waiting list, or mark my card as "inactive" so I would be removed from his buyers list. Amazing so as soon as you want to provide feedback to this agent, you may get "blacklisted" since they do not want to hear any constructive criticism.... Read more
28th Apr 2022 (2 years ago)
S Pathmarajah
Revising the 1* “review” below following a call from Ben. It’s a tough manic market for residential buyers. There is only a limit to what can be done and on how the vendors require the applicants profiled but present day technology allows for better effective communication models than emails circulated to ALL applicants following the viewings slots being taken leading to anxiety.
Often reviews are left out of disappointment from expected service levels and not in the intention of damaging businesses. Its fantastic, our voice was heard!
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Either you know Daniel and Paul or you get to know them to stand a chance. Not sure if this in the best of vendor’s interest.... Read more
Buyer
28th Apr 2022 (2 years ago)
S Baldry
Fantastic and professional service from Paul and the team at Personal Agent. Always responsive and available to speak to and have real expert knowledge on the area and the market.... Read more
25th Apr 2022 (2 years ago)
K hutchinson
Really impressive service. Went over and beyond to help us to find out perfect home. Provided great advice, very contactable- always happy to answer any questions that we had. Would highly recommend!... Read more
14th Apr 2022 (2 years ago)
L Redstone
What a great team and all very professional and friendly. We mainly liaised with John who was superb throughout the sale of our house sale and purchase of our next dream home . Highly recommend 10/10 .... Read more
Seller
12th Apr 2022 (2 years ago)
Rushed on the phone and very rude service. Made me feel like I didn't have enough money for them... Read more
Buyer
8th Apr 2022 (2 years ago)
E Camilla
The Personal Agent have been very professional. The viewing of the property we were interested in was conducted without being rushed and pressured. Communication has been extremely efficent, either by email or phone from the team. Highly recommend buying or selling throuh them.... Read more
4th Apr 2022 (2 years ago)
K Law
Excellent services. Paul is thoughtful and considerate for our position and provides professional advice in an efficient way. Highly recommended.... Read more
8th Mar 2022 (2 years ago)
V Rodnight
Paul has been really helpful throughout the property view process, listening to what we were looking for and making sure we were able to view the properties best suited to us.... Read more
27th Feb 2022 (2 years ago)
A Weeraratne
Dan and Vygaile have been more than helpful and professional throughout the process of my purchase. Thanks again and looking forward to collecting keys and seeing you both soon!... Read more
Buyer
23rd Feb 2022 (2 years ago)
D Fereday
We would firstly like to thank you and the team for your work getting people in to view the property, so many people it was unbelievable!
Extra special thanks must be directed to our sales progression manager, Vygaile Petrulionyte'.
She is without doubt fantastic, she always responded to our queries promptly, she demonstrated a great amount of knowledge about the housing market, she was a bull terrier when need be, she helped calm us down and made sure we were grounded in our expectations. We trusted her word fully throughout the process.
The sale went through because of her good work and we will never be able to thank her enough.
Even the estate agent we are buying through had a huge amount of respect for her!
So you have a great team who helped us through a process that we never want to go through again!
We would definitely recommend The Personal Agent to any other home owners planning to sell... Read more
Seller
21st Feb 2022 (2 years ago)
A Moody
Extremely happy with the service provided by Andrew, Paul and team. They were professional, proactive and efficient. I would certainly recommend the Personal Agent to others.... Read more
15th Feb 2022 (3 years ago)
J Arda

My experience with The Personal Agent was very positive and this was in large part down to Paul. In a business where trust is essential, Paul was diligent, organised and highly responsive. The quality and professionalism in his presentation was excellent. As an advisor, he strikes the right balance between insight and challenge to make you think about how you will navigate the buying process.
Paul’s colleague John also managed a positive introduction through conducting the viewings. He is credible and offers deep knowledge of the local area, which eventually led to a successful negotiation. Collectively, The Personal Agent team were customer focussed and enthusiastic. Communication was transparent throughout because they truly work as a team, which made this process much smoother than I anticipated.
When working with The Personal Agent, such insight and professionalism was inherent throughout. From the first meeting with Paul and John to achieving the desired outcome, the overall experience far exceeded my expectations and resulted in a positive outcome for all.
If you're looking for a results-oriented, professional agent, for all of the above reasons, I highly recommend Paul, John and the team at The Personal Agent.... Read more
Buyer
15th Feb 2022 (3 years ago)
C Closs
Thank you very much to the hard-working team at The Personal Agent, especially Dan Bennett who was always responsive, helpful, and professional.... Read more
28th Jan 2022 (3 years ago)
Excellent service. We're now living on the other side of the country, yet they kept us informed of any developments both by phone and through the Sales Progress online support. They even read the meters for us! We would recommend them to anyone looking to sell a house in the area.... Read more
Seller
27th Jan 2022 (3 years ago)
E Xu
The personal agent Stoneleigh helped us with buying. John Ramsey was very helpful, professional and very supportive during the buying process. I would also like to thank Andrew Burn for getting the whole process run smoothly.... Read more
Buyer
26th Jan 2022 (3 years ago)
N Sujathan
Fantastic service from Daniel & Paul. They both kept me up to date on the house I was interested in with 10/10 for responsiveness and excellent communication. Daniel went above and beyond in his role, ensured that I had everything in place and was very professional. I'm sure this all helped to get my offer accepted! Will recommend any day of the week.... Read more
Buyer
25th Jan 2022 (3 years ago)
S B
Great service and professionalism by all the staff here. Specifically John Ramsey whom we met throughout all our viewings. He was very helpful and made our viewings very calm and relaxed. Not once rushed us like most agencies do.... Read more
22nd Dec 2021 (3 years ago)
M Prince
We are in the middle of selling our property and John, Andrew and their team have been right with us all the way. We have found the service to be of high standard, and the team have been caring and supportive throughout.... Read more
Seller
10th Dec 2021 (3 years ago)
M Evans
The best agency! Very professional and their actions speak louder than words, which is rare. Thank you!... Read more
9th Dec 2021 (3 years ago)
M Muralikrishnan
John was one of the best agents we met, very cheerful and helpful catering appropriately to client needs ! Highly recommend John.... Read more
9th Dec 2021 (3 years ago)
S vigneswaran
I highly recommend The Personal Agent in Stoneleigh and Ewell..My agent was John Ramsey he was excellent...kept me informed every step of the way..he was supportive too during the whole process..answered any enquiries promptly..and was always punctual for viewings .
Highly recommend.... Read more
8th Dec 2021 (3 years ago)
A Morrison
I've been very impressed with how knowledgeable, helpful and responsive the team has been.
Would use them again any time!... Read more
8th Dec 2021 (3 years ago)
T tharmalingam
I have been dealing with John Ramsay at the Personal Agent and he has been very helpful and understands my requirements allowing us to be efficient in finding the ideal home. I would definitely recommend.... Read more
4th Dec 2021 (3 years ago)
E Ihejirika
We could not have had a better experience as buyers of our new home which we are about to move into than the experience we had dealing with the Stoneleigh branch of The Peoples Agent. The proactive service and attention given to our specific situation by Andrew Burns who runs the agency was excellent! There were challenges along the way and I doubt the purchase would have concluded successfully without the attention he gave to ensuring our interests were represented as well as those of the seller. Moreover, he is personable and so considerate. Happy to recommend him anytime.... Read more
Buyer
3rd Dec 2021 (3 years ago)
E Gilbert
I have been dealing with Daniel so far. He has been communicative, professional and all with a positive demeanour. I also think Personal Agent are very fair when it comes to "best and finals", having had the horrible experience of being gazumped when dealing with another agency this is really important to me!... Read more
3rd Dec 2021 (3 years ago)
F biber
We worked with the Stoneleigh Office to buy our first home. Whoever I was in contact with from the office was quite helpful and responsive. It was via email or phone I always got answer to my enquires and requests. Many thanks for all your help during our finding the first home adventure which is quite difficult nowadays.
I’d also thank especially to John Ramsay who did a lot for us from the day 1 until getting the keys. He also helped us to resolve the issues with the seller or booking time for investigation, etc…
I can definitely say this has been my best experience ever with an estate agency.... Read more
Buyer
8th Nov 2021 (3 years ago)
D Wells
We chose the Personal Agent to sell our property as we felt their approach to the sale best fitted our needs. They delivered, their presentation of the property on both photographic and video showed the property at its very best,. From a single open house viewing they achieved a great price and from then on through to completion, smooth sailing. Really pleased with their performance and have no hesitation in recommending their service. A very happy customer.... Read more
Seller
5th Nov 2021 (3 years ago)
H Keenan
was really happy with the level of service and responsiveness from everyone at Personal Agent - shout out to Paul for helping us every step of the way! Paul was extremely knowledgeable and helpful throughout the whole process, from house hunting to purchasing the property, i'd happily recommend this branch to anyone
update Oct 21: we used personal agent again for our recent sale and again the team was very helpful and great to work with throughout what turned out to be quite a complicated process. these guys are always on hand for any questions and advice
2 times we've used them now and i definitely rate them as a 5 star service!... Read more
Seller
23rd Oct 2021 (3 years ago)
E F
Bradley Snape, Senior Lettings Negotiator, handled my viewing of the property I am starting a tenancy with, with utmost professionalism and with a friendly and very personable manner. All my questions were answered fully about the property and I felt complete confidence in his efficient management from my initial visit, through all the necessary checks and to final completion and tenancy agreement. I can't thank Bradley and The Personal Agent team enough. So appreciated.... Read more
Tenant
12th Oct 2021 (3 years ago)
L trujillo
We just sold our house via The Personal Agent and cannot recommend them highly enough!
Not only are they extremely professional and a pleasure to deal with, they get the job done!
All of the agents are brilliant and friendly to deal with but we worked most closely with Dan Bennett who is an exceptional Sales Negotiator who goes above and beyond to help the sale along.
They really gave the process a Personal touch. Thanks team!... Read more
Seller
11th Oct 2021 (3 years ago)
L Holman-Hirst
Had a wealth of viewings and offers immediately. Always easy to contact the office and any queries answered quickly. Very pleased with the result and service in general.... Read more
4th Oct 2021 (3 years ago)
D Rees
Great team, very responsive. Thanks to Dan in particular for all his help in managing my partner and I through the sale of our property.... Read more
Seller
1st Oct 2021 (3 years ago)
S Khaleeq
Great team of agents, who have tried their very best to help us find a property that meets our needs. Pleasant, professional, hard working and fair. Dan (Daniel Bennett) and Luca (Luca Sarteur), have gone above and beyond to email me with properties I might be interested in or contact me on the phone. We have been quite particular about location and type of property and not the easiest clients, but this did not deter them, even in this busy period where there has been plenty of demand. Thank you guys. You have been amazing!!... Read more
29th Sep 2021 (3 years ago)
E Scott
Thank you to Paul and the team at Personal agent for a friendly and professional service... Read more
24th Sep 2021 (3 years ago)
P Cole
I enjoyed working with Paul and Andrew at the Personal Agent. They were responsive and helpful, and they and the rest of the team dealt well with some unusual and tricky situations that came up on our transaction.... Read more
21st Sep 2021 (3 years ago)
N Gofur
I have been working alongside The Personal Agents for many years and have found them to be professional and hard working to close transactions! Keep up the great work!... Read more
17th Sep 2021 (3 years ago)
S Patel
Best estate agents I’ve used, especially John.... Read more
15th Sep 2021 (3 years ago)
M may
Not an easy sale but there was always someone there to reassure you or help with the information you needed, especially the sales progressor Cat Mahoney, a very proactive and diligent person.... Read more
Seller
10th Aug 2021 (3 years ago)
I Abedini
After bumpy road through out the purchase as can happen buy property, personal agent Catherine has been amazing from start to finish.....A million thanks again for your great service ????... Read more
Buyer
30th Jun 2021 (3 years ago)
A Venkitachalam
Very happy with the service provided. Very professional and helpful. We were given honest and helpful information right from the beginning, from the valuation of our property to the sale. Our property was marketed very well. We would like to thank The Personal Agent especially: Dan Bennett and Ren Pugh, for their help and advice in marketing our property and with the sales negotiation. We will definitely recommend The Personal Agent for their professional and excellent service.... Read more
Seller
18th Jun 2021 (3 years ago)
A Palumbo
I'm in the process of purchasing a flat with The Personal Agent and my point of contact is Ren Pugh at the Epsom Branch. I have experienced great customer service from Ren. I'm really pleased with how she is handling matters for me. She demonstrates great care, provides good support and keeps me updated with any progress and developments. When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort.
Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you... Read more
Buyer
18th Jun 2021 (3 years ago)
M Koleva
Daniel Bennet and the whole team of the Personal Agent have been absolutely amazing and super professional over the last months supporting us in trying to find our dream house in Stoneleigh. We can't speak higher of the best service they've given us and we'd definitely use their services again in the future.... Read more
Buyer
26th May 2021 (3 years ago)
J P
Personal Agent offered a professional service throughout the sale. Always prompt, constructive and courteous in communications. Would use again and recommend.... Read more
Seller
21st May 2021 (3 years ago)
Very good experience. Very professional, friendly and helpful. Will definitely recommend them. They sold my property very quickly and were always happy to advise.... Read more
Seller
19th May 2021 (3 years ago)
C Brand
Proactive, great communication, successful sale, well organised... Read more
Seller
5th May 2021 (3 years ago)
P Cook
Ren was such a great help liasing between our solicitors! Would definitely recommend... Read more
5th May 2021 (3 years ago)
F duka

A Very Shady Agent. Have your wits about you when dealing with this agent. The agent John Ramsay from the Stoneleigh office reassured me that my offer was accepted and no one else would see the property, this was a complete lie as they kept the property on the market and after getting my mate to call and ask to see if they would show him the property which they happily agreed to do and told him there is a restrictive covenant which says you have to get freeholders permission to let the rooms or property which costs and can be refused. I am a buy to let investor so this information was crucial to the sale and I was not told this. John specifically said this would be a great buy to let investment before I walked in the viewing. This covenant renders the property worthless for my intended purpose. I called to speak to John who wouldn't take my calls. When he eventually called me back he kept saying they're just trying to find out more info from the sellers solicitor and only was forced to disclose the information when I had caught him out on in it by telling him what my mate had been told about the restrictive clause. The agent annoyingly would have been well aware of this clause previously as they had said they had an investor pull out at the very last minute due to not being able to get enough funds together and he said that was why it was back on the market. I now suspect this was another misrepresentation. Basically they were trying to withhold this crucial information from me for days and potentially weeks and stringing me along. Probably so they could use my offer to get other offers or to get me to loose money on fees and surveys, maybe on some bizarre hope that I would renegotiate after incurring so many costs and waisting so much of my time. Absolutely shocking practice!! I will never be dealing with them again.... Read more
Buyer
30th Apr 2021 (3 years ago)
R Ali
I found them to be staight forward to deal with and accuate with the information provided... Read more
26th Apr 2021 (3 years ago)
A Milligan

I chose The Personal Agent as they sold my neighbours house and figured it would be a good idea to use them as they knew the area and the design of the house and had success!
I was put in touch with an agent at the Stoneleigh branch called Dan. Now Dan is a pretty unique guy. He is always upbeat and positive and is completely honest with you, he tells it how it is in a very positive way, even when it's not great news!! I always make a point of asking him how he is and his response is always "Fantastic" so now in my house we call him Fantastic Dan!!
I have been very impressed with the amount of viewings I have had and they always give you plenty of notice. I particularly like the text reminders as I work full time in a hospital and sometimes forget what day it is!! I like lighting candles for my viewings and Dan always blows them out for me when he has finished the viewings which I hadn't even considered! Thank you.
I am now moving forward with my sale and am hoping for a relatively quick move which I know will be fully supported by The Personal Agent team.
Alison Milligan.... Read more
Seller
15th Apr 2021 (3 years ago)
V Patel
Had a great experience with Daniel Bennett on our house purchase. He was very friendly, professional and helped the process go smoothly. Thank you!... Read more
Buyer
24th Mar 2021 (3 years ago)
L Griffiths
So far we have been very impressed with Paul and John from the Personal Agent. We are at the very start of buying and selling through the Personal Agent but their service has been very efficient and professional.... Read more
Seller
11th Mar 2021 (3 years ago)
J Shin
I am very pleased with Stoneleigh team of Personal Agent. I think they are the top professionals in this area and tries their best for clients. Every member such as Paul, Luca, Dan and Cat are very helpful and reliable all the time, and John R in particular was the greatest negotiator and a bluebird who helped us find a new dream home. I was truly impressed by his sincere help. Progression system is also an excellent idea because you can monitor every step. (It may not necessary as you will be kindly updated via email or a call though.) I highly recommend them.... Read more
Buyer
10th Mar 2021 (3 years ago)
S Odwell
We have used Personal Agents twice, both times have been very professional, great communication and friendly Service. It’s been a pleasure, highly recommend.
Thanks Personal Agents :)... Read more
10th Mar 2021 (3 years ago)
S Woollard
Personal agent has been brilliant from the start. Dan was helpful when we sold out property. Following Cat had guided us through the process and has kept both myself and our buyers informed at every stage. Cat has been proactive and really support through your not sure how we could have done it without her... Read more
Seller
23rd Feb 2021 (3 years ago)
J Watson
Helpful and proactive in contacting me when opportunities arose and sensible advice given.... Read more
18th Feb 2021 (3 years ago)
E E
Some of the friendlier and more engaging estate agents we have come across when looking to buy a property. People handling the viewings were approachable but also gave enough space to get a feel for the property.... Read more
16th Feb 2021 (3 years ago)
My experience was disappointing communication was non existent basically sold and progressed the sale myself.... Read more
Seller
6th Feb 2021 (4 years ago)
S He
Had a very pleasant experience with the Personal Agent in Stoneleigh team. Andrew, John and Paul seemed very professional and friendly. The communication was great. Definitely want to use their service again.... Read more
28th Jan 2021 (4 years ago)
A ACQUAYE
The team at The Personal Agent (and particularly Daniel and Cat) were always on hand and helpful during the sale of our property. They assisted us in pushing the sale along and we would highly recommend them.... Read more
Seller
23rd Jan 2021 (4 years ago)
L Braggins
Very good customer care from the personal agent team in stoneleigh whilst i was looking for a new home in the area. Although it was an extremely busy time. They were the only agents who made follow up calls after viewings . And i have now found the right property thanks to their hard work.
Julie b.... Read more
21st Jan 2021 (4 years ago)
J Green
Luca was professional and really understood what we were looking for, great local knowledge.... Read more
21st Jan 2021 (4 years ago)
P Jarman-Grocott
Outstanding service from Dan from The Personal Agent. From the point of viewing properties to exchange of contracts he was always polite, professional and a pleasure to deal with. I would highly recommend anyone looking to buy or sell to go and see the guys at The Personal Agent.... Read more
18th Jan 2021 (4 years ago)
V Jamieson
Professional agency that works hard for its clients, made what can be a stressful experience run smoothly. Luca understood what we wanted from the get go. So pleased we chose them.... Read more
12th Jan 2021 (4 years ago)
I P.
In our property search while dealing with a number of agencies, The Personal Agent stands out by a mile. They are very professional and they pay attention to what one is looking for. I only ever dealt with John and Luka - both brilliant at their job. Thank you very much.... Read more
11th Jan 2021 (4 years ago)
L Zadoyan
Daniel and the team have provided exceptional service with their fast response time and friendly and professional manner.... Read more
9th Jan 2021 (4 years ago)
D Designs
The Personal Agent have been excellent throughout the selling of our house. With trying to sell a property there are always ups and downs, but everyone at The Personal Agent were always responsive and working hard to sell the property. Excellent and thank you ... we would definitely recommend to all... Read more
Seller
6th Jan 2021 (4 years ago)
S Agarwal
Great service. Went out of their way to make us happy owners.... Read more
Buyer
31st Dec 2020 (4 years ago)
T do
Greats service and well communicated team.... Read more
27th Dec 2020 (4 years ago)
D miller
We originally went on the market with another agent that promised the world and didn’t deliver.
The personal agent were far more honest with their advice and really did deliver on viewings, offers and above all customer service.
If you are looking to sell and want to get the very best for your property, go to these guys first and ask to speak to Luca!... Read more
Seller
24th Dec 2020 (4 years ago)
L Cardona
We recently used The Personal Agent in Stoneleigh to sell our property and despite the demand the industry was seeing, I felt we always got a very personal service from the team (the business name is well justified!). Moving house can be stressful, so it was nice to have such a friendly team on hand in Paul, John, Dan and Luca! We got a good offer on our house only 4 weeks after going live and although we decided against moving in the end, the agents always had our best interests at heart, whilst responding well (and at speed) to our changing situation. From receiving a valuation to accepting an offer, the whole process was highly professional and seamless and when we decide to move again, I won't hesitate to use The Personal Agent.... Read more
Seller
23rd Dec 2020 (4 years ago)
S Poopalasundaram
We purchased our property through the personal agent, they were very reliable, helpful and professional. We dealt with Paul, John and Cat and they made sure that they kept us informed at every stage of the process to completion and were easy to get hold of whenever we needed them and communicated clearly. I highly recommend them!... Read more
Buyer
23rd Dec 2020 (4 years ago)
T Cardona
The reason the Personal Agent in Stoneleigh stands head and shoulders above the rest of their peers is due to the strength of their team members (in my case; Dan, Paul and John). The communication between staff was great. When one member was busy the other was always able to field my questions as they had knowledge about each others work/properties. The ongoing support/communication was very much appreciated. I would happily recommend them.... Read more
23rd Dec 2020 (4 years ago)
M Patel
Daniel at Personal agent has been great at helping us find our ideal home. Helped us a lot. Prompt replies.... Read more
Buyer
23rd Dec 2020 (4 years ago)
J Gi
Moving with The Personal Agent was easy and efficient. Agent John was great in accommodating both buyer and seller, throughout Covid too. Would recommend!... Read more
Seller
23rd Dec 2020 (4 years ago)
A Melham
Personal Agent were very easy to deal with from start to finish. Very efficient, friendly helpful people. We dealt with several members of the company and each was as helpful as the last.... Read more
23rd Dec 2020 (4 years ago)
A Farquharson
Although we didn’t buy through them, we would 100% recommend Personal agent as the go to agent.
As first-time-buyers if often felt like the other local agents didn’t want to spend much time with us or put in the effort to talk us through our options. Peronsal agent couldn’t have helped us more! Luca Sarteur kept us up to date on properties coming on the market before they went online. He put us in touch with a fantastic mortgage advisor, as well as a great solicitor and building surveyors. He was always on hand to give us advice, and answer questions.
I couldn’t recommend Personal agent or Luca enough!... Read more
Buyer
23rd Dec 2020 (4 years ago)
I Bhatia
helpful, responsive and friendly team who know the area well - The Personal Agent seem to attract really good quality properties... Read more
22nd Dec 2020 (4 years ago)
J Hayward
Very useful & honest advice from John. Will definitely be in contact again with more questions. Thanks, Jack.... Read more
22nd Dec 2020 (4 years ago)
M Trana
Having had dealings with The Personal Agent I can highly recommend them and in particular Luca Sarteur in the Stoneleigh office. I found Personal Agent to be highly professional, courteous and responsive with excellent customer service.... Read more
21st Dec 2020 (4 years ago)
I have rented my property out through The Personal Agent for the last few years, and when I decided to sell it this year the Stoneleigh branch found me a buyer quickly and it was a matter of choosing between several offers. The sales process was not without its challenges but we completed this month and are very happy with the service we received.... Read more
Seller
21st Dec 2020 (4 years ago)
V Patel
Great work from the sales team thanks to John , Dan and Paul for the professional service.... Read more
Seller
20th Dec 2020 (4 years ago)
M Man
the personal agent were very professional in showing us around properties and the well organised pre and post viewing follow ups were timely and prompt. John Ramsay, from the stoneleigh branch, was in particular, very attentive to our needs and preferences.... Read more
17th Dec 2020 (4 years ago)
S K
Very good experience with The Personal agent as a buyer. John was very helpful and responsive.... Read more
Buyer
17th Dec 2020 (4 years ago)
D Giordanelli
John, Dan and the team are very professional and all round good people to work with.... Read more
16th Dec 2020 (4 years ago)
J Fernando
Definitely one of the best property agencies I have come across. Our agent John Ramsey was highly professional, easy to approach and genuine. They focused on both buyer‘s and seller’s interests throughout the process. Highly recommend them.... Read more
13th Dec 2020 (4 years ago)
The Personal Agent in Stoneleigh were amazing, even during lockdown they were nothing but positive with a relentless 'can do' approach. The sales process with solicitors was fraught at times but Andrew and the team guided us through and got to exchange in no time. We cannot recommend them enough!... Read more
Seller
12th Dec 2020 (4 years ago)
K Fox
I am so pleased to write this review. The other day I went Into the personal agent to enquire about how moving house in this pandemic would work as I felt very anxious about the current situation. I was made to feel at ease and was reassured everything would be strait forward and that I would be supported through the change. Very grateful for the young gentleman named Paul Davis thankyou for making me feel comfortable.... Read more
10th Dec 2020 (4 years ago)
M Oliver
The very best estate agent I've used in the past 25 years...... Read more
10th Dec 2020 (4 years ago)
D Caseri
We had a very great experience with Personal Agent, specially with Cat and Daniel that were very responsive and reassured us along the way.
Very communicative. I would definitely recommend them.... Read more
9th Dec 2020 (4 years ago)
P Jonker
Great first time buyers experience... Read more
Buyer
9th Dec 2020 (4 years ago)
C Brown
Very happy with quick response
Punctual and polite
Able to answer any questions... Read more
7th Dec 2020 (4 years ago)
Started off promisingly but quickly descended into inaction, fobbing off , withholding information and outright lies .
This resulted in weeks being wasted at the beginning and nearly losing our buyer at the end.
Hugely stressful , frustrating and anger making . A lot of the problems could and should never have arisen !... Read more
Seller
4th Dec 2020 (4 years ago)
J Newman
Got recommend to use them by a friend and couldn't be happier,they sold our house in less then a week!
Special thanks to Andrew, Luca, Dan and John great team so professional.... Read more
Seller
4th Dec 2020 (4 years ago)
P Runacres
Having been in the property business for many years, I was pleasantly surprised at how proactive and eager this company were in selling my property. It sold for more than the asking price within just a few days. The follow up support was excellent, showing patience and professionalism when natural last minute nerves came into play. I can certainly recommend this agency without any hesitation.... Read more
Seller
2nd Dec 2020 (4 years ago)
S Nandakumar
Absolutely outstanding service from Personal Agent!! I have been looking for a property for the past 6 months and therefore, dealt with multiple estate agents in the Stoneleigh area but these guys were the best in terms of professionalism, knowledgeable and helpful especially Dan, John and Paul. They were easy to get hold off and always fair when it comes to negotiations. Will definitely be using them when I come to sell my house. Thank you!!... Read more
1st Dec 2020 (4 years ago)
G Antoniades
Dealt with personal agent as a buyer and in particular with Dan who was always professional responsive and helpful. Happy to use their servicesagain.... Read more
Buyer
1st Dec 2020 (4 years ago)
S Sanders
Fantastic service provided by the Personal Agent. Efficient service that got our property into marketing and under offer really quickly. Paul has been brilliant at offering reliable and honest advice throughout the process and continues to keep us updated with the sale. Would highly recommend!... Read more
Seller
1st Dec 2020 (4 years ago)
E Day
A great experience. Nothing like other agents I've used before fast, effective, polite and responsive
It was so nice not to have to chase anyone!... Read more
27th Nov 2020 (4 years ago)
K Sweet
I was highly recommend to use the personal agent from a friend and I am so thankful that I did. The whole experience was professional and considerate. I honesty felt that everyone in the Stoneleigh branch couldn't do enough for me. Paul in particular was a god send!... Read more
27th Nov 2020 (4 years ago)
J Douglas
John responded promptly to my questions any query’s I had. He was professional, knowledgeable and would recommend the personal agent based on my experience.... Read more
26th Nov 2020 (4 years ago)
L Twine
Really professional and exceptional customer service, in particular John and Andrew who dealt with my property sale.
Many thanks... Read more
Seller
23rd Nov 2020 (4 years ago)
R Pinch
We were really happy with the service we received from Personal Agent. They sold our house quickly and were always friendly and courteous. Special mention for Cat who looked after sales support who was very helpful and knowledgeable.... Read more
Seller
22nd Nov 2020 (4 years ago)
T Islam
We used The Personal Agent to purchase our first property and these guys could not be more helpful during the process. Helped us navigate through the usual bumps and humps during a buying process. Special mention to John and Amish. Will use them again if we need to.... Read more
Buyer
20th Nov 2020 (4 years ago)
S Satkunanathan
We had the best service possible and delivered all promises. Sold the house in no time and been very professional and efficient. I would recommend Personal Agent to every one.... Read more
Seller
20th Nov 2020 (4 years ago)
M lee
Couldn't recommend a better agent to handle, what was for us a big chapter. I felt they were knowledgeable, attentive, clear and professional in all aspects of communication. Huge thanks from Elizabeth and I.... Read more
20th Nov 2020 (4 years ago)
G Dunstan
Dan took the time to listen to what we wanted and did not stop trying to find us something until he helped us secure our dream home.. couldnt be more grateful!
Thanks again Dan!... Read more
Buyer
20th Nov 2020 (4 years ago)
V Georgiadis
Dan from The Personal Agent Stoneleigh was so helpful guiding us through the daunting process of buying our first house. Couldn't be happier with the service we received. Will definitely be returning when it comes time to sell!... Read more
Buyer
20th Nov 2020 (4 years ago)
D Clamp
Dan was great. Really helped us to identify properties that fell in to the budget we were looking for with as many of the requirements we requested. Thanks again Dan... Read more
20th Nov 2020 (4 years ago)
M Budds
We used the Personal Agent for our last house purchase and found them excellent throughout what was a very protracted and complex process for us. Nothing was to.much trouble and they were always available for advice and assistance. Would recommend and use them again.... Read more
Buyer
6th Nov 2020 (4 years ago)
M Golden
We used Dan Bennett at the Personal Agent to help us find our new home. Dan was always quick to respond, understood our requirements and helped us immensely. He was punctual and professional and reliable. We couldn't have asked for more. Thanks Dan. From Mary & Stuart... Read more
Buyer
27th Oct 2020 (4 years ago)
S Brandon
The guys at the Personal Agent are in a class of their own. The work they do around the Epsom and Ewell area is second to none and I was thoroughly impressed with their work from initially showing us the property to purchase and completion. John, Andrew, Catherine and Amish were super helpful - I would recommend using them to purchase your next property.... Read more
Buyer
22nd Oct 2020 (4 years ago)
Y Aln
These guys are very dishonest and never tell the truth.
They always lie regarding the prices and offers. we made an offer on a house and they lied to us saying someone offered much more than our offer and just saw the house was sold for less what we offered.....I believe they have their people and lie to Sellers regarding the offers and don't pass all offers to the seller only the low offers from their people and properly getting something under the table.... Read more
8th Oct 2020 (4 years ago)
S Grayson-Healey
The team sold our house quickly. They were professional and helpful.
Our Move Manager Cat was fabulous throughout the process. Having her to touch base with made the experience a lot easier and less stressful, and she always replied swiftly and was on the end of the phone.... Read more
Seller
6th Oct 2020 (4 years ago)
M Read
We had a great experience using the Personal Agent to buy our first property.
A particular shout out to Dan Bennett who communicated really openly with us and answered all of our "first time buyer" questions with patience! Dan was able to get us into the property we eventually secured 2 hours after it went on the market and helped us to close the sale within 24hrs! Thanks Dan for all your help and your great sense of humour, you helped make a daunting process feel really manageable!
Additionally, Cat Mahoney then helped us to progress the sale and went above and beyond to contact the seller, ensure there were no delays and keep us informed. Cat was really knowledgeable and understanding, thanks Cat for your help!... Read more
Buyer
21st Aug 2020 (4 years ago)
Lily
We really appreciate your help through our search, it’s a real shame we couldn’t do our purchase through you as you worked so hard to try and find us something. You’re definitely one of the most proactive agents we’ve met in this process, especially in a time where everyone else seems so busy that they don’t bother to take your details when you enquire about a property!
You took the time to understand what we wanted and the fact the house that we fell in love with was a house that I didn’t actually want to see and only went on the viewing out of politeness to you as you were showing us another house at the same time!!
Thank you so much... Read more
20th Aug 2020 (4 years ago)
S keats
What a really top agent, give others a bad name, local knowledge is indispensable when selling and these guys..and girls have it in spades! Super fast from first call to on the market, laser guided potential purchasers and filled my house completely the first weekend. Always available for advice, ring back when asked, a real pleasure to deal with...thank you!... Read more
Seller
20th Jul 2020 (4 years ago)
L O
These guys do get great reviews, but from our perspective as SELLERS I would advise a little caution, and definitely get multiple valuations. (By the way, we have bought through them in the past, and they were very good.)
Their valuation felt on the low side, but we were assured that if the house was on the market for longer than a week, it was overpriced. We went with another agent, and our house (within a week) sold for £30K more than what the Personal Agent had valued it at.
And maybe it's common practise amongst estate agents, but I didn't like being chased up by the Personal Agent, after our house was already practically sold with the other agent, to encourage us to break contract and go back with them, as they had loads of buyers on their books. Errr, no thanks guys!... Read more
Seller
15th Jul 2020 (4 years ago)
T crump
I have nothing but praise for all the team , from the day Andrew came to value my house to the moment Cat rang to confirm the exchange of contracts ,all the sales team were great and professional, there were some tricky moments with negotiations but Cat pushed through and dealt with them appropriately, updating me all the way . Thanks to all at the Personal Agents in Stoneleigh. Regards Tony... Read more
Seller
10th Jun 2020 (4 years ago)
J Rolfe
After having a bad time with another estate agents I switched to The Personal Agent Stoneleigh.
I would like to thank Paul Davis. I cannot fault the service I have received.
My house was under offer after one viewing and is now STC and I am purchasing my new home through the Epsom branch.
It is a very strange time to be trying to sell or buy but Paul has kept me informed at all stages of negotiations. I would not hesitate to recommend The Personal Agent Stoneleigh and particularly Paul.... Read more
Seller
11th May 2020 (4 years ago)
CMB
We had an outstanding result from The Personal Agent when we sold our house recently. From the beginning their marketing was brilliant and when the sale unfortunately fell through, the effort they made to remarket it and attract new buyers was excellent. Their calmness and patience throughout the process were just what we needed during the stress of house selling/buying and special mention must go to Andrew Burn and Cat Mahoney who offered invaluable, professional advice and optimism from the start of the process to the finish. I don't think you could find better service anywhere.... Read more
Seller
23rd Apr 2020 (4 years ago)
S Master
Brilliant service with Dan at the Personal Agent. Arranged our viewings efficiently and professionally and answered all our questions on the day.
Thank you!... Read more
21st Feb 2020 (4 years ago)
R Ferncombe
The Personal Agent have been nothing but courteous and professional from day one. Having had to deal with two different estate agents and comparing the two, Personal Agent have acted amazingly. Never intruding or pushing us but getting the job done at the same time. Thank you for all the hard work. On your side of things you have made our experience less stressful. Andrew, Paul and Cathrine thank you once again.... Read more
15th Feb 2020 (5 years ago)
D Hope
The Personal agent in Stoneleigh have been amazing and outstanding. Once we had appointing them we had 6 viewings before the house was officially on the Market and accepted an offer 1 week later. Everyone was very professional and friendly specially John & Andrew. They kept us informed at all times and keen to make the process as easy as possible. I’ll be recommending The Personal agent in Stoneleigh have been amazing.... Read more
Seller
8th Feb 2020 (5 years ago)
A Rozet
Paul from Personal Agent in Stoneleigh, with is professionalism, knowledge, kindness and patience is helping us to find the right property. We feel lucky we have met him and we would highly recommend him to everyone. Thanks Paul!... Read more
6th Feb 2020 (5 years ago)
J fortune
The Personal agent in Stoneleigh have been amazing. Within 24 hours of appointing them we had 8 viewings and accepted an offer 48 hours later. Dan was very professional and friendly, I’ll be recommending them to everyone I know.... Read more
Seller
3rd Feb 2020 (5 years ago)
L Mills

Would recommend 100% without hesitation for both selling and buying!! When we first started the process to sell our flat in Sutton, we initially looked at local estate agents in our area. We appointed an agent that was very close to us and seemed really reputable. Unfortunately, little did we know, it wasn’t the person who had valued our house that would be showing prospective buyers around. Something I got to realise whilst searching for properties was the value that can be added from having a good agent showing you around the property and answering your questions. Having been searching for houses for some months, I got to know many of the companies and agents operating in various areas in SW London. Many of the properties we ended up viewing were through the Personal Agent. I really valued the way that they got to know me and what I was looking for in a property. I ended up completely trusting them in terms of my property search and was fully prepared to listen if they told me that there was a property coming on they thought we would like- without even having to look at the photos, they were normally completely spot on. Meanwhile, I was having other agents trying to take me round to random houses that I had no interest in and completely wasting my time- as well as sending me properties in completely the wrong areas, so I ended up getting really frustrated and not answering calls from anyone other than Personal Agent! We weren’t having much luck with our sale, so based on the great service I had received from Personal Agent, we decided to instruct them for our sale. Within 2 weeks, we had more views from Personal Agent on our flat than we had had from the other agent in 4 months. The video and photos they took of our flat were amazing and all completely free, which was brilliant as many companies do charge for this. What I also like about Personal Agent is that anyone can help in the local office and they all know who you are. The team at Personal Agent all work in unison together and are all fully aware of your situation, which is really valuable during the house buying process, which is obviously very stressful. They are additionally open until 7pm, which is brilliant as I finish work at 6, so I can always grab them after work as well. We ended up selling our property with Personal Agent after just 2 weeks and plenty of viewings- we had 3 offers under asking and then 1 just above, which we gladly accepted. It seemed to me that Personal Agent were showing people round who were genuinely interested, rather than people who had just vaguely enquired having seen them online. It really helps that they know their customers, which they clearly do as they got to know me through the process, too. Unfortunately, our buyer pulled out about 3 weeks after purchase, however, Personal Agent kept us fully informed throughout the process, so that there were no nasty surprises. We went back on the market with them and the same day, we had sold again! I was so impressed by the fast turn-around and we didn’t even have to have any more viewings as the buyer was someone who had seen the flat before and just gone under offer herself- also with Personal Agent! To make things even better, Personal Agent have now helped me to find our dream house- after much perseverance as we have been extremely fussy! They even negotiated hard to get us an excellent price, even though the seller was pretty firm on wanting a certain amount. They offer great advice and I truly feel that they provide such an honest and helpful all-round service. I actually said to my husband that this is the best service I’ve ever received from anything!! Thank you to all the team in the Stoneleigh branch- Dan, Paul, Andrew and John. They have all been so helpful on our journey of buying and selling and I can’t thank them enough for making this very stressful process as easy and as pleasant as possible. I will be recommending to everyone I know and I am very grateful and relieved to have found such an amazing estate agents!... Read more
Seller
31st Jan 2020 (5 years ago)
A Panitz
My husband and I had the pleasure of meeting Paul from Personal Agent Stoneleigh. Paul is helping us to find our dream house and we feel we are in the right hands. All his patience, expertise and knowledge are most helpful to us. Highly recommended!... Read more
28th Jan 2020 (5 years ago)
Adam
Thank you for all your help, John was especially helpful throughout the process. Many thanks to all the team.... Read more
26th Jan 2020 (5 years ago)
T Riveiro
We have an outstanding experience with everyone at The Personal Agent (Andrew, Dan and John), both with our flat sale and our house purchase. They are professional and friendly and personal at the same time, informative and keen to make the process as easy and enjoyable as possible. We definitely recommend them!... Read more
Seller
23rd Jan 2020 (5 years ago)
H Shortt
The Personal Agent have been fantastic all the way through our property search. Dan has kept us informed at every point and has made the process a pleasure. We have been really impressed and are extremely grateful for Dan's help in securing our first property purchase which we just love.... Read more
Buyer
21st Jan 2020 (5 years ago)
J Moon
I must say that Andrew and his team at the Personal Agent delivered a fantastic service from start to finish. Without them I don't think we could have moved into our new house before Christmas. They were very polite, diligent and also kept us up to date proactively. Don't think we will move house anytime soon, but if we were in that situation again, would definitely go back to Andrew and his team!... Read more
16th Jan 2020 (5 years ago)
J Canes
I had been looking for a property for a few months and the Stoneleigh Personal Agent team were very helpful and pro-active in helping me navigate my way through the minefield of properties available. They made my experience less stressful and gave me sound advice.
Thank you!... Read more
Buyer
26th Nov 2019 (5 years ago)
H Green
Very impressed, we went into to see a few agents today as we are looking to move to the area and the two young men in The Personal Agent could not have been more accommodating and friendly they also gave us there time and couldn't have been more helpful even though we are not on the market yet. the other agents we went to see really didn't want to know, very impressive. real customer service.... Read more
20th Sep 2019 (5 years ago)
L handley
We have never meet an Estate agent like Paul from the Stoneleigh branch he is so passionate about his work and he was a pleasure to deal with, we didn’t end up buying through The Personal Agent but we wish we would have done. Strongly recommend.... Read more
4th Sep 2019 (5 years ago)
N ball
Very professional, I've dealt with a lot of agents but these guys had more local knowledge then the rest of them. a pleasure to deal with.... Read more
15th Aug 2019 (5 years ago)
T bateson
Fantastic!!!! These guys really know their stuff. Paul knew exactly what we were looking for and did not waste time finding our new dream home. On the line, No sales talk, hard working. Thanks Paul. Satisfied clients for sure ????????... Read more
Buyer
7th Jun 2019 (5 years ago)
V Riziotis
Paul from the Stoneleigh office really helped when desperately trying to find a chain free house within my budget. We started in Worcester Park and having understood my needs quickly suggested I look in Stoneleigh also. He immediate arranged for me to view several potential properties knowing that I was up against the clock with my buyers. Thank you to him and his colleagues at the Stoneleigh office for their help. I was finally successful in keeping my buyers because of Paul’s and the other colleagues support.
All the personnel at Personal agent seemed to go out of their way to accommodate me. I can only highly recommend them as a really effective and personable agency. You can trust them.... Read more
Buyer
7th Jun 2019 (5 years ago)
C Blake
They have made buying our first home such a positive experience! Cat took over as contact for sales support once we had our offer accepted. She was on the ball the whole time, keeping us informed and helping with the progression of the sale. 10 weeks from offer to completion would not have been achievable without her and the team!... Read more
Buyer
23rd Apr 2019 (5 years ago)
Z livett
Just exchanged on our house and cant thank the team enough for their help and support making this move easier for us Zena Livett... Read more
Seller
18th Apr 2019 (5 years ago)
T Guvnor
Can't comment on the company as a whole but my one and only experience at the Stoneleigh branch was a rude and arrogant member of staff.... Read more
11th Apr 2019 (5 years ago)
M Veliotis
Very warm and welcoming staff, I felt like I was very well managed throughout my communications with the team.. at the forefront of their profession I found their extensive knowledge very comforting and made my decision to use them the best one I’ve made.
I would not hesitate to call them as and when I need help with any property..thanks PA Stonliegh you very literally have set me for life ????????... Read more
19th Mar 2019 (5 years ago)
D Gandhi
The estate agents are very professional and go out of their way to find properties for you that fulfill your needs.... Read more
18th Mar 2019 (5 years ago)
J Hardy
Great service, Great team would highly recommend!... Read more
18th Mar 2019 (5 years ago)
H Jones
I dealt with a lot of agents but The Personal Agent were by far the best. They was always keeping me updated with what was coming on to the market very proactive and ended up finding me my dream home. Special thanks to Paul... Read more
Buyer
11th Mar 2019 (5 years ago)
T lawrence
Great experience, lovely team felt they was on call whenever needed, highly recommend.... Read more
1st Mar 2019 (5 years ago)
A Mayers
Sold my house with them, excellent communication throughout the whole process. Would recommend.... Read more
Seller
21st Feb 2019 (5 years ago)
D Stevens
Great team very helpful from start to finish, special mention to Paul and Andrew great guys and always on hand to help. My sale went through first time and was extremely happy with the price I got for my property.... Read more
Seller
19th Feb 2019 (5 years ago)
P Foster
Bought my property through The Personal Agent in Stoneleigh. Very professional guys, felt like they were with me every step of the way. . Would highly recommend.... Read more
Buyer
18th Feb 2019 (5 years ago)
D Bain
Great team, always very helpful and professional. I felt they worked very hard for myself and certainly made my life a lot less stressful. Highly recommend... Read more
15th Feb 2019 (6 years ago)
P Burgess
These guys are very proactive and showed great determination from start to finish to make our move happen. Extremely happy with our sale price too. Definitely recommend.... Read more
Seller
15th Feb 2019 (6 years ago)
A Henson
Great service, very professional with prompt updates. Recommend highly... Read more
24th Nov 2018 (6 years ago)
C Baxter
Lovely people to deal with great service, always kept me updated with what was going on. Strongly recommend... Read more
23rd Nov 2018 (6 years ago)
A Toxic
Avoid at all cost!... Read more
17th Nov 2018 (6 years ago)
S Redley-Jones
Extremely professional and helpful team, will definitely use them to sell my property.... Read more
Seller
27th May 2018 (6 years ago)
P Boden

The team at both Stoneliegh and Ewell branch at the Personal Agent have been fantastic. After seeing a property come up online we contacted The Personal agent and were booked in for a viewing the very same day. Not only did they book us in to view the property we requested to see, but our estate agent Paul, took the initiative to show us some other similar properties in the area. This was extremely helpful, as viewing others just solidified our decision to put an offer on the house we are now calling our “forever home”!
As soon as we had made our offer, Paul didn’t delay contacting the vendor and from that moment on, he was contacting us at every stage of the offer process through to the offer being accepted and finally handing over the keys on completion. Throughout the whole selling stage, we had the lovely Cat who was just great. She was our “go to” person for when we felt that things were slowing down in regards to exchanging and completing. Cat would take my calls and deal with any of my worries and concerns and would send me updates regarding any news she had heard in relation to the sale process. Both Paul and Cat were the personal touch that made what could be an extremely frustrating and stressful process, informative and relatively stress free. Thank you Personal Agent for helping us buy our new home. You won’t be seeing us for a while but if we ever do decide to sell... we shall be in touch!... Read more
Buyer
27th May 2018 (6 years ago)
Pebbles
Not a pleasant experience. Don’t go there.... Read more
16th Nov 2017 (7 years ago)
J Holbrook
WORRYING THE ONLY GOOD REVIEW ON HERE IS FROM A WOMAN THAT ACTUALLY WORKS HERE..!!!!... Read more
1st Jul 2017 (7 years ago)
M VdM
Great people to deal with.... Read more
24th Mar 2017 (7 years ago)