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TLC Estate Agents

4.7

181 reviews

Opens Monday at 9:00am

8 Hogarth Place Earls Court, SW5 0QT

TLC Estate Agents are an estate agent in Earls Court. They mainly list properties in SW5, SW10 and SW7. Over the last 6 months, they've listed 60 properties, with 32 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

TLC Estate Agents Reviews (181)

Have you used this agent?

T Chinganga

Hollie Taffurelli is amazing and a great support. Responds immediately and gets issues sorted quickly.... Read more

15th Mar 2024 (6 weeks ago)

C Cervera

I have been dealing with Ivica at tlc Estate Agents. She has been incredibly helpful and has always provided the information I’ve requested quickly and in a very friendly manner. It is lovely to deal with a property manager that genuinely wants to help!... Read more

20th Feb 2024 (10 weeks ago)

Anonymous Homeseller

Helpful, very good communication . Got good amount of viewings... Read more

11th Jan 2024 (15 weeks ago)

L Carlos

TLC provided a fantastic service from the first viewing to the final steps of our home purchasing process. A fantastic and extremely engaging team that ensured that we were informed of every step of the process. Septimus, in particular, was attentive and reliable, keeping an open communication throughout and ensuring that the best service was delivered. We had heard horror stories of the home buying process but our experience was the furthest from that, and we can strongly attest that it was mostly because of the outstanding work from Septimus and the TLC team. Definitely recommend this estate agency for anyone looking for a stress free home purchasing process.... Read more

9th Jan 2024 (16 weeks ago)

A Davidson

Best estate agent I have dealt with - worth their commission fee! After an unsuccessful marketing process with another estate agent, TLC sourced me viewers, handled the viewings and then nursed a complicated sale process to successful completion over several months. Kept me and my solicitor fully updated, always on hand to answer any questions and went above and beyond in proactively tackling issues as they arose - not tightened to just pick up the phone to get things done. Toby was always on hand and willing to help, Eloise did a great job on the initial sales process and Callum was fantastic and showed great resilience in getting through all the issues and getting the sale across the line me. When you are juggling work and other issues, it helps to have an experienced team on your side that both the seller and buyer have complete confidence in.... Read more

8th Dec 2023 (20 weeks ago)

L O'Connor

TLC were great to work with on my flat sale and went above and beyond to get us through to completion in a difficult market. Thank you Eloise and Toby for all your hard work! Definitely recommended!... Read more

1st Dec 2023 (21 weeks ago)

S Chye

While TLC has been generally polite and friendly in correspondence, and helpful on occasion, prospective tenants be warned of the following: a. Expect screw ups in simple things like appt times and a lack of professionalism addressing such incidents. My checkout appt was originally arranged for 18 Aug 2023 2pm. On 15 Aug, TLC shifted the appointment to 12-1pm, after speaking with "the inventory clerk”. On 18 Aug, we arrived at 11.45, and waited in vain till 1pm. We informed TLC, who said they would contact the inventory clerk immediately. My request for update at 1.17 received no reply, and I continued waiting until 1.47 when I asked for the "basic courtesy" of an ETA. TLC then said they had spoken to the clerk, who would be arriving soon. When I informed TLC later that the clerk who came had no idea the appt was brought forward, TLC revealed that they do not communicate directly with the clerk despite giving such an impression, but with her manager. TLC attributed the screw up to a miscomm within the inventory co, and other than an expression of “understand[ing of] your frustration” over the lack of update, did not claim any professional responsibility over the incident. b. Expect incompetency in basic checks on your unit. My welcome email on 22 Aug 2022 informed that British Gas was my electricity and gas supplier, but my own checks online found that it was instead e.ON. When I informed TLC about this, their reply on 23 Aug was "Not to worry – we will contact e.ON and set up your account with them." There was no apology nor acknowledgement of their mistake or responsibility to verify info properly. c. Expect false info from them so know the law and your tenant rights. TLC informed us on 12 Jul 2023 that “you are required to book and pay for the end of tenancy professional clean”. Online checks however indicate that it is no longer legal for landlords to require so. Similarly, when we expressed intention to go to the Dispute Resolution Service of the Deposit Protection Service (DPS) to negotiate the repayment of our deposit, TLC informed on 21 Sep 2023 that if we did so, “none of the deposit will be released until a decision has been made by the DPS”. I informed them that the T&Cs of the DPS indicated otherwise, i.e. the amount not disputed would be returned. On both occasions, TLC neither acknowledged nor apologised for their misinformation. d. Expect to hear excuses, empty promises, be stonewalled, and for things to move only after you threaten to escalate matters. After asking for my ceiling lamp to be fixed on 4 Sep 2022, TLC promised to “send a contractor this week” (on 12 Sep), following which nothing happened and my emails and calls were stonewalled. Only after an ultimatum on 29 Sep where I complained about their lack of professionalism and threatened to escalate my grievances, did I receive a response claiming that they had taken a long time as they were conducting “investigat[ions]”. Within an hour of this response however, TLC suddenly managed to arrange for a contractor to come down. Other delays in responses or lack of updates were often attributed by TLC to the landlord’s lack of response, rather than their responsibility to set reasonable deadlines and keep tenants updated on the status of issues. e. Lastly, a piece of advice. Upon move in, take lots of photos and comment in your check-in report, not only on visible damages or defects in the unit, but also on the state of cleanliness (e.g. dusty etc.) regardless of whether or not you use a professional cleaner when you move out. Take detailed photographs of the unit right before you hand it over to the inventory clerk as well, as you may not stay for the duration of their checks on the unit which can take some time, and you want to make sure you have your own photographs in case you do not agree with something in the check out report, as had happened in our case.... Read more

24th Oct 2023 (6 mo. ago)

D George

TLC were a huge help in selling my flat. A great, knowledgeable and friendly team - thanks so much to Septimus, Eloise & Toby!... Read more

4th Oct 2023 (6 mo. ago)

O Kostur

Worst agency in London. Rude agents who just keep lying to customers. I have made a viewing of a property in July and for some mysterious reason which was never explained to me, agents started to come up with reasons to deny renting the property to us. No documents were checked, no price was agreed, agent simply did not like us. We have tried to ask them to explain the situation but the only explanation they could probide was that tenants are still deciding if they will move or no. Then they said tenants will be staying, but price has dropped on rightmove making it clearly obvious that agents are lying to us. Michael Cardona Castellanos was an agent I was dealing with - rude and incompetent person, who was ignoring my calls, had no idea about how the parcels are being delivered to the property. All in all no knowlage whatsoever about the property they are renting out. 1 month later - the same house is still not rented and on the market. We are a family that is ready to rent it for 3 years with the asking price, however the agents denied is again. No explanation why. I feel sorry for the landlord, who is loosing money because he let management of his house to incompetent and rude people who cannot even explain why they are denied even to rent.... Read more

16th Aug 2023 (8 mo. ago)

M S

Booked to view a number of properties to buy a week in advance for a Saturday. Confirmed that all was good the day before. Upon arriving at their office was greeted by a boarded up shop front, with a notice that they had moved. Assumed this was an honest mistake and called their office to learn that they had cancelled all the viewings. Notice had been given in the form of a random WhatsApp message at 3am which I didn’t see since it was from a an unknown number. The excuse was that the tenants had pulled out the day before. But two of properties were vacant possession. A Saturday morning wasted, £10 spent on parking wasted, but at least I’ve learned to avoid them for the future. Even for estate agents the lack of professionalism was shocking.... Read more

29th Jul 2023 (8 mo. ago)

V edirimanasinghe

Dealing with TLC has been an amazing experience. I could not be more pleased with the exceptional service I received from all departments and the Block Management Team. All in all 10/10... Read more

10th Jul 2023 (9 mo. ago)

C Xie

Michael and Hollie were super helpful! Many thanks to them.... Read more

10th Jul 2023 (9 mo. ago)

C Li

Unprofessional communication and disrespectful to the property... Read more

8th Jul 2023 (9 mo. ago)

S Rocchiccioli

I had the pleasure to meet Toby Churchus, and I am extremely impressed with his exceptional support and expertise. Toby was always available and quick to respond, providing thorough answers to all my questions. He displayed extensive knowledge of the market and guided us with valuable insights during property viewings. I highly recommend Toby as a trustworthy and dedicated real estate agent who will go above and beyond to assist you.... Read more

5th Jun 2023 (10 mo. ago)

H Givá

Great team who provide an amazing service! I managed to get a unit quickly and the whole process was effortless due to TLC. Highly recommend!... Read more

30th May 2023 (10 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.