Although I am aware of the general reputation of this chain of estate agents, I can highly recommend Rebecca Boon of the Fulham branch who, despite extremely difficult circumstances, handled our sale with great diplomacy, consideration & diligence. Congratulations.
Very poor, their vendor did the dirty on me twice after verbal agreements, compounded by both salesmen leaving at short notice without them or the office even having the courtesy to call and let me know. ..............just email returned without advice on what to do.
The best experience with an estate agent by far, seamless from start to finish and the paperwork process very efficient. I can’t recommend Laurie Howard enough she was very courteous and a pleasure to deal with.
I have used used Foxtons several times and found them to be very professional, but unfortunately a while back Olivia Brocklebank was dealing with my requests. On that occasion it was poor customer service. I found her to be moody with a bad attitude in general. She showed me round several properties which were not to my taste, but for some reason she made it out to be my fault/ that i was in the wrong that i didn't like any of them. It was very uncomfortable!!!!! Why would i spend thousands of pounds a month for a property just to make Olivia happy! Very disappointing.