I purchased my first house recently with the help of Ricky. He was extremely helpful throughout and went above and beyond when we hit a bump in the road taking it upon himself to sort a mistake my accountant had made. We would not have got this over the line without your help and Knowlege. I would highly recommend. Thanks for all you help Rick. Top man!!... Read more
Buyer
24th Sep 2024 (6 mo. ago)
Zuzanna in the sales team was charming, knowledgeable and very efficient. She kept us up to date with selling of our property and handled queries etc promptly We would highly recommend her for the sake of a property... Read more
Seller
18th Aug 2023 (1 year ago)
Excellent experience from start to end. Zuzanna, Vicky and Max were very helpful throughout the purchase process with constant updates and making sure everything run smoothly. A special thanks to Zuzanna for showing me the right property!... Read more
Buyer
11th Sep 2022 (2 years ago)
N Williamson
Thanks so much for all your efforts in the sale of our flat. Special mention to Vicky who made herself available despite being on sick leave and was good humoured throughout. Found a buyer within a tight deadline - great work.... Read more
Seller
10th Jan 2022 (3 years ago)
A Christodoulou
Having been an experienced landlord for many years, I have dealt with Barnard Marcus for some years now. One outstanding member of their team is Harj Sahota. He is 100% professional, approachable and very responsive. He has been outstanding in every aspect of my dealings with him. More like him please!... Read more
Landlord
21st Dec 2021 (3 years ago)
C Perera
Working with both Max Harffey and Vicky Horseman was an absolute pleasure. They were both so knowledgeable and helpful throughout the process. Excellent communication throughout and from experience I thoroughly believe they are some of the most trustworthy estate agents I have ever come across, 100% recommend their services! Thanks so much to both for all of your help!... Read more
20th Dec 2021 (3 years ago)
K Tymoshchuk
I have been dealing with Zuzanna on my property search and I can’t recommend her more. Zuzanna is very responsible and reliable broker who knows her market very well. She was always very quick to respond and did an amazing job showing me the flats around. Extremely positive experience!... Read more
15th Dec 2021 (3 years ago)
V Chiarentin
Rowan and Vicky were very proactive and helped us with buying our first flat! They made sure we were updated throughout the whole process, and were always available to help answer our questions. I am super grateful to have found such a trustworthy estate agency!... Read more
Buyer
11th Oct 2021 (3 years ago)
B C
Max is one if the best agents I have seen!! He is proactive and responsive, always thinking one step ahead of me and giving me tailored recommendations. He's very enthusiastic and energetic, and brightens up viewings on gloomy days.... Read more
7th Oct 2021 (3 years ago)
michael
Wonderful service from the moment I met the team and their leader Vicky.
They have a very positive attitude and you can feel the energy behind what they offer and how much they love helping customers like myself.
Highly recommend this Estate agent!... Read more
24th Sep 2021 (3 years ago)
Vicky and Zuzanna were brilliant. Super knowledgeable, thoughtful, responsive, smart and professional. They kept things moving and achieved our sale in record time. So happy we choose Barnard Marcus Earls Court. We really couldn’t have asked for more.... Read more
Seller
16th Sep 2021 (3 years ago)
P Dezitter
Just sold my first flat with Zuzanna and Vicky. Both were excellent from start to finish. Gave me a competitive rate, found a great buyer, updated me throughout and chased all relevant parties so I didn’t have to. Really happy would not hesitate to use them again to sell or buy. Fab work ladies!... Read more
Seller
15th Sep 2021 (3 years ago)
R Thorne
Vicky and Zuzanna from sales were so helpful and a pleasure to work with. They made sure I was updated throughout the process and worked hard to move things forward as quickly as possible. Stark in contrast to previous estate agents I’ve used - excellent.... Read more
14th Aug 2021 (3 years ago)
J Lawson
I had a great experience dealing with Patrick. Not only was he really responsive and attentive during the letting process, he went out of his way to deliver us the keys to our flat on his Friday night off. I would absolutely recommend Patrick to anyone considering letting in the Earl's Court area!... Read more
Tenant
9th Aug 2021 (3 years ago)
R Koole
Fantastically energetic in driving the sale of my flat, especially in the closing stages. Vicky (and Zuzanna) remained fully engaged right until completion, and their involvement in chivvying all the parties along (solicitors and management company) were key to a successful outcome. Would recommend them unreservedly.... Read more
Seller
8th Jul 2021 (3 years ago)
M Suzuki
Zuzanna was so prompt, friendly and so well prepared. Her knowledge is so wide from property details to the character of the street and building as well as vender and the history and the background of the property. I’d recommend her as she’s not only a very skilled agent but also passionate about her work.... Read more
13th May 2021 (3 years ago)
P Meakin
I was so glad I chose Barnard Marcus in Earls Court to sell my flat and have nothing but praise to give Vicky, Zuzanna and their team for the friendly, professional and proactive way in which they conducted the sale. They kept me fully informed throughout and it is thanks to them that the whole process was a lot less stressful than I feared. I have no hesitation in recommending them.... Read more
Seller
4th May 2021 (3 years ago)
D k
Suzanna was very helpful, responsive and friendly! She showed me around to many flats and helped me find the right one! I would recommend her to anyone looking to buy a new property!... Read more
Buyer
21st Apr 2021 (4 years ago)
N Dowell
I recently bought a flat with these folks - Vicky and Zuzanna were amazing to work with...whilst they were not acting for me, it certainly felt like they were, hugely responsive, and I look forward to buying/selling with them again in the future!... Read more
Buyer
18th Mar 2021 (4 years ago)
H Middlemiss
Vicky was extremely helpful and went above and beyond to help me on my sale. Really appreciated the work from the team. Would highly recommend.... Read more
Seller
16th Mar 2021 (4 years ago)
P Schaefer
Had a great experience buying a flat remotely during lockdown and over Christmas. Vicky and Zuzanna made the whole process run smoothly and were extremely responsive to any questions I had. Would absolutely recommend working with them, as a buyer or a seller.... Read more
Buyer
15th Mar 2021 (4 years ago)
L Brice
Fantastic, professional and efficient service from Barnard Marcus, Earls Court. If you are considering selling your property, I would highly recommend this Estate Agent!
A huge thank you to Vicky, Zuzanna and Nathan who provided an extremely proactive approach to selling my property. Excellent communication and advice throughout the entire process.... Read more
Seller
15th Feb 2021 (4 years ago)
E S
I had a great experience in dealing with Barnard Marcus Estate Agents Ellie and Patrick. As a mother of a three year old boy I was searching for a place we can call home. We found a lovely peaceful home and the entire process was very short keeping in mind that we are all in lockdown and things are very slow. I received the keys in one week from placing an offer and being accepted by the landlord. Ellie and Patrick put a lot of effort to get things sorted so I can be reunited with my son. I'm very pleased and I would rank it 10 ????. Thank you kindly.... Read more
Tenant
2nd Feb 2021 (4 years ago)
Unable to sell due to Pandemic but commuication was poor, I had to chase them after the lockdown to ask what their plan was.... Read more
Seller
3rd Jan 2021 (4 years ago)
X Sun
Zuzanna is really helpful for our property search. She is always noting down all the details to the property brochure, which is very handy. We had a good experience with her and with Barnard Marcus.... Read more
23rd Dec 2020 (4 years ago)
B Wonnacott
A pleasure to deal with. Zuzanna Kubani showed us the flat on two occasions (outside her normal working times) and was courteous, enthusiastic, professional and well-informed. Vicky Horseman then followed-up with very prompt and similarly professional advice and communications. Barnard Marcus Earl's Court appeared to be very well-run and have extremely able staff who provide good service with a smile. The best experience dealing with a London estate agent I have yet had.... Read more
23rd Dec 2020 (4 years ago)
R Boyd
Patrick was the most professional and understanding agent that I have dealt with. All of the properties that I viewed fitted my requirements. No bad options and he does not push a sale. Highly reccomended.... Read more
16th Nov 2020 (4 years ago)
E Francis
Such an excellent service provided, especially baring in mind we were drop-ins. Everyone was super personable and all our needs were met. We highly recommend asking for Patrick - he is a lovely and charismatic guy who is incredibly good at his job.... Read more
23rd Oct 2020 (4 years ago)
E M
Mark & Simon have gone above and beyond to assist where ever possible through this whole process from viewing to completion. Would highly recommend.... Read more
Buyer
15th Oct 2020 (4 years ago)
M Kitia
STAY AWAY FROM THESE FRAUDSTERS! The agent -GEORGIA FUSE - LIterally defrauded me out of £250, currently involving a lawyer to get it back. DO NOT TRUST THESE FRAUDSTERS & get everything they say in writing because they lie about absolutely everything. Hope they get shut down... Read more
15th Sep 2020 (4 years ago)
M Voice
The worst letting experience I have ever had. Incompetence and laziness across the board. Avoid if at all possible.
I worked with Edina G. and Sophie E. Problems started from the very beginning with numerous follow-ups required to get the contract. Move in procedure (inventory, etc.) were not completed prior to the start of the tenancy due to mistakes made by Edina and/ or Sophie.
About halfway through the tenancy the landlord went silent and basic maintenance/ repairs were not performed for the remainder of the tenancy. I left the flat prior to the end of the lease and agreed with Edina that the house would be list for availability then. This was never updated in the online listing.
Following the end of the tenancy land lord did not provide back the deposit. Effectively no support was provided by Edina or Sophie and I needed to go through a ~3 month process to get the deposit back through the TDS scheme.
Avoid these people and Barnard Marcus like the plague!... Read more
Tenant
14th Sep 2020 (4 years ago)
M Coden
Vicky Horseman is a true Professional and if you are looking to Buy or sell in The Earls Court area there is nobody better to assist you. Vicky and her team are the go to estate agents in Earls Court.... Read more
13th Aug 2020 (4 years ago)
J Texier
I arrived from France and I didn’t have anywhere to stay, Sophie find me something in less than 2 days. I would like to thanks Sophie for her amazing job, she was really nice and was taking care of us from the beginning to the end.
Merci Sophie... Read more
Tenant
26th Feb 2020 (5 years ago)
G Guidi
Very unprofessional agency, must avoid it!
They're the classic agency that after payed the agency fee, they just disappear leaving you and your unprofessional landlord alone. They just care of landlord's opinions, making believe you that they will be the perfect third part between you and issues.... Read more
Tenant
17th Dec 2019 (5 years ago)
A Tsie
MUST AVOID! This agency is extremely rude and irresponsible. We suppose to move in 27th of September but till today, which is 30th, we still couldn’t move in.
The agency gave us the contract in the last minute. When me and my partner were about to sign the contract we found there was something ridiculous (for example we have to pay for TV licenses which we don’t even use and we need landlord’s permission to use home fragrance) and we wanted to amend it. But their agent Edina, who is even a manager, refused to do anything and accused my partner “don’t have common sense”. Only thing she did was pushing us to pay the six month rent in advance without contract, and gave us the contact.
An update: After they wasted our time, they decided to decline our offer. However, we still haven’t received our deposit.... Read more
Tenant
30th Sep 2019 (5 years ago)
I Mazarakis
Very professional team. The process of finding a new home was really quick and smooth, and the staff was very helpful. I would highly recommend their service.... Read more
Tenant
28th May 2019 (5 years ago)
C Rowan
I used two branches of Barnard Marcus, Earls Court and Southfields, to help an elderly relative, for whom I have Power of Attorney, to sell his investment flats. Both sales were achieved relatively quickly (and one property had been on the books of another agent for 5 months). The service was very professional and supportive from beginning to end.... Read more
Seller
16th May 2019 (5 years ago)
B King
Simon was very helpful and responded to requests on properties quickly and efficiently. I would highly recommend using this company if you wish to sell as they go all out to get interested buyers to view. And follow up afterwards.... Read more
Seller
27th Apr 2019 (5 years ago)
Leon
Really personable and professional service from start to end. By far the best estate agent in the area. Freddy really looked after us and we will be recommending him and his team to friends looking to buy or sell. Thanks guys!... Read more
27th Feb 2019 (6 years ago)
L Wixley
The team at BM were great. Professional, transparent and efficient. They made the whole transaction process easy and helped to take the stress out of what is a very stressful process! Freddie in particular was a pleasure to work with - I could not have asked for a better service.... Read more
27th Feb 2019 (6 years ago)
D Sasha
B&M have been amazing throughout the process of the purchase of my property all the way through from the viewings up until the offer and I would really recommend their services if you are looking for a personal non pushy contact with an agency that actually listen to your requirements and shows you the best properties around.
FR... Read more
Buyer
22nd Feb 2019 (6 years ago)
B Simon
Iveta and Agne were a great help in finding and helping me find a flat to rent. Always quick to respond to questions at all times of the day and struck a great balance with both my and the landlord's priorities when negotiating the lease so we were both happy. Thank you!... Read more
Tenant
3rd Dec 2018 (6 years ago)
K Charatan
Freddy’s professionalism, skill and fantastic customer service saw through the sale of our flat. Highly recommended.... Read more
Seller
19th Mar 2018 (7 years ago)
R Sz
Always reliable and friendly, never a glitch. Agne is the best, a truly helpful and loyal person!... Read more
16th Feb 2018 (7 years ago)
N Patel
Great experience working with Freddy and Simon on the potential sale of our flat. They worked tirelessly, and were fantastic communicators in continually updating us on progress etc..... Read more
Seller
24th Nov 2017 (7 years ago)
B sillah
Excellent and friendly service. From meeting the branch manager Ange, helping us finding the right home to signing the tenancy agreement. Many thanks again!... Read more
Tenant
8th Nov 2017 (7 years ago)
L Irvine
Amazing service provided by an excellent branch manager Agnes, really made the process of our move stress free. Highly recommend lettings. Would use again!...... Read more
Tenant
30th Oct 2017 (7 years ago)
M Apartments
They collected 6 months rent from the tenant for one year contract while I was away for holiday. 2 weeks later after I returned back to London, I started to demand the rent payment, 3 months chasing up, got nothing, they just cut off all communication now. I am taking the case to The Property Ombudsman , after extensive search that I found out about the The Property Ombudsman.... Read more
Landlord
24th Oct 2017 (7 years ago)
M London
they collected 6 months rent from tenants, 3 months later I still haven't received the rent, despite constantly calling, texting, and emailing etc, got no reply. I have also contacted the area manager and the head office, heard nothing back from them. I am now getting in touch with lawyer, who is reviewing t he case, will write to them soon.... Read more
Landlord
23rd Oct 2017 (7 years ago)
V Suarez-Zuloaga
We paid the deposit and the agent fee for an apartment to be removed from market and they rented it to someone else and now I'm homeless. Don't ever use them. They didn't even called us to communicate that other people were offering more money for our flat. I have never had a problem before with any agency and honestly, I would never, ever recommend to anyone dealing with this people. Specially unprofessional the agent Agne Simkiveciute... Read more
Tenant
13th Sep 2017 (7 years ago)
L sassi
Thank you for the good job guys !
Amrita and Agne were just perfect.
Amrita is a ray of sunshine... Read more
G Mofield
They were the managing agents on my property for 2 1/2 years and took over the management when I had to replace the prior managing agent. I experienced good customer service and overall good response time on my queries. Agne was very helpful whenever assistance was needed to follow up on any query. She is really an excellent asset to the Company.... Read more