Dan Chapman at KFH was outstanding and I wouldn't have moved without all his help. He was great at keeping me informed at all stages of the purchase and he took time to make sure everything went smoothly. First class service!
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
Had an excellent experience with Marina Steel. We only met once on a viewing but she listened to my wants and needs from a property. She promised to email me the following day with some she had in mind and totally delivered, she had clearly tailored to what I needed rather than the approach that other agents often take. So much so that in that very email of properties tailored to my requirements, was the one I would go on to buy. So thank you for finding me my first home Marina! :)
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
Best Estate agent in Croydon. Myles is such a positive person! Always smiling and helping customers find the perfect flats for their needs. I highly recommend the agency and more agents like Myles. Thank you to Zeena who made the progression such a smooth experience. Amazing!
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
Excellent service from Doug who was our negotiator. Was very supportive and kept us up to date at every step. Could not have asked for a better estate agent. Would 100% recommend his services!
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.
Extremely pleased with the service the staff at Paul Meakins gave me.
Everything went incredibly smoothly, and the agents were very friendly and always happy to help.
They made my first move exciting rather than stressful!
After many viewings I have to comment on how knowledgeable, professional and helpful Emma was. These 5 stars well deserved and highly recommended - Thanks very much!