Best Estate agent in Croydon. Myles is such a positive person! Always smiling and helping customers find the perfect flats for their needs. I highly recommend the agency and more agents like Myles. Thank you to Zeena who made the progression such a smooth experience. Amazing!
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
A big thank you to the team at Alan de Maid but particularly Lisa. From the start she understood what I was looking for and helped me all the way keeping the momentum going. It was always a pleasure to meet with her or chat on the phone and I always felt confident in the process. Thank you for making my first time buying experience a good one.
Rubbish. Promised lots and didn't deliver. Had no contact for a month and no call backs when I tried to get in touch. For sale board is still stuck outside house 2 weeks after taking our property off the market.
Avoid and go with one of the bigger and more professional agents.
I dealt with mo at Crystal Palace branch to sell one of my properties on Sylvan RD se19.
The Branch dealt with selling the property very professionally, and were always very helpful.
Mo in particular progressed the sale very well and was always on hand to negotiate through any difficulties. I was given a superb service and would happily deal with this branch in the future
Tried really hard to view two properties for sale with them. Was told a number of times that the agent dealing with them was busy and would call back. He never did. The last time I called the person who answered the phone told me he had already passed on the message and put the phone down on me! Bought a property with Pedder down the road in the end who were prompt, efficient and a pleasure to deal with. If you're selling with KFH and not getting many viewings, it may be because they're hugely incompetent rather than lack of interest in your property!
Fantastic estate agents, we both rented and bought a property through Langford Russell and they were great. Eddie Youds sold us our gorgeous flat, he understood exactly what we wanted and was very patient with us during the sale process. He wasn’t at all pushy or overbearing, but helpful and understanding from day one. Would highly recommend buying from a property from him.
Sorry for the nice people working there, but what a disaster of a company!
We found the flat we wanted through L&R, but looking run down. Offered the landlord to repaint it providing he does his share of works, like replacing a broken glass window overhanging the door way, removing the black mould impregnated all over the worktop, etc. We were promissed it would be done. The day we were given the keys, we realized that absolutely nothing had been done, that the unfurnished flat was left with old broken furniture and belongings, a gas canister abandoned outside hidden behind the shed, flush not working, boiler leaking, no inventory was ever made, nobody visited the flat after the previous tenant left.
We found another flat since, but we will never go close to Langford & Russell ever again.
Wonderful service from Oscar Evans and Simon Cook - best estate agents ever!
I wouldn't recommend them. I booked an appointment. When I got there the next day the girl wasn't there. They called her to let her know I'm in the office, she informs them she never spoke with me or even booked but yet I knew her name. So unprofessional
Extremely pleased with the service the staff at Paul Meakins gave me.
Everything went incredibly smoothly, and the agents were very friendly and always happy to help.
They made my first move exciting rather than stressful!
Just bought my first property through Paul Meakin and had great experience. Gill never failed to keep me updated on the transaction and was always very helpful. Thanks :)