Very happy with my recent dealings with the Crawley branch. I was left feeling confident about my choice of agent.
Don't bother with Choices Croydon!!! They are unprofessional as following confirming a viewing by email, they then didn't turn up and had no common decency to call. What a waste of time.
First impressions count so I will never use them again. Their properties may look nice, but customer service is just as important - which they have none of.
I have had a lovely experience with streets ahead Croydon. Patrick Jones, especially made my time enjoyable. He was very efficient and stuck to his word. When he said he would call he called. When he said he would email he emailed. I had quite a tight deadline but he managed to find me a house, and get me moved in all within just over a week! Once again, thank you Patrick !
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
Sold my property quickly and efficiently, very impressed. Will happily recommend.
We had the misfortune of asking them for a valuation, and when we chose another estate agents they kept pestering me with weekly phone calls, even after the sale, until the sign was removed. What is ironic is that I liked them as an agency and I nearly used them instead of the others, but because of this my daughter who is seeling her flat, didn't even bother to call them in for a valuation. Stupid way of losing business.
“Fionn is a great agent! He always answering the calls and mails. He had a really good understanding of our needs. All problems he sorted on the highest standards. Big thanks to Jake for going with us through the papers on the last day. Highly recommended!”
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.