J Wall
Great service by the estate agent's. Responded to all my queries about the flat. The flat was affordable, relatively clean and there was a cleaner who came in once every 2 weeks.... Read more
Tenant
9th Jan 2025 (5 weeks ago)
A Mugas
The place was great.Accessible to public transportation and near to grocery shops and other retail stores. The 3 bedroom flat is spacious and has a wide garden area. This ia great for families.... Read more
3rd Jan 2025 (5 weeks ago)
M Caldado
The best agency I rented my flat with in London, very quick response and great teenant selection to keep harmony in the flat... Read more
Tenant
20th Dec 2024 (7 weeks ago)
L Donald
I rented a room with Venice Properties for a year, communication was always great and they were very proactive at resolving any issue. Would definitely rent with them again!... Read more
Tenant
11th Dec 2024 (9 weeks ago)
H Emilien
I rent a room for 6 months between March and September 2024. the room looked liked the pictures and the video.
They were very helpful when I signed the contract, and listened to my questions about payment.
They always responded to our slightest concerns about the flat.
I didn't have a single problem with the return of the deposit.
I would not hesitate to use their services again and can only recommend them.... Read more
Tenant
4th Dec 2024 (10 weeks ago)
E Saxena
It has been a great experience in past 2 year tenancy for me with Venice property. Mostafa has been a great support from the very beginning. Can’t thank the team enough.... Read more
Tenant
21st Nov 2024 (12 weeks ago)
D Michalis
Really good communication and helpful with our enquiries... Read more
25th Oct 2024 (15 weeks ago)
Good agents and I speak as a landlord. I have used many in the area and these make a refreshing change.... Read more
Landlord
24th Oct 2024 (16 weeks ago)
C Burdon

Having rented a flat with Venice Properties for the past 2 years, I feel the need to express my discontent.
To say the least, my experience with them was awful. Not only are they condescending but also incredibly unprofessional. I would never recommend this agency to anyone.
The problems began as soon as we moved in! The flat was in horrible condition: dirty, broken appliances… So, we rightfully asked them to solve these issues. But, they ignored our emails and phone calls—leaving us with no other choice but to seek them out in person (as if we had time for that). They later even had the nerve to accuse us of causing some of these issues. It took them months to repair the damages, some of which they never did. As a consequence of their unresponsiveness, my flatmate had to tape her broken window shut so that she could sleep in her room without freezing. We also had to spend most of our tenancy with faulty fire alarms that would beep and set off randomly throughout the day and night.
Other honorable mentions include them never conducting an inventory upon check-in, despite our multiple requests, and then trying to use their mistake to scam us. Or them arranging viewings at our flat with less than a day’s notice, which they would cancel without letting us know. The main problem here being that they had lost their spare key over a year ago and never replaced it, forcing us to be at the flat despite our busy schedules.
If that was not enough, they attempted to swindle us at the end of our tenancy by claiming that we had caused 800 pounds worth of damages.
At the risk of writing a novel about their incompetence and disrespect, I will stop with the examples (of which there are many more).
If you are looking for unprofessional agents who will not respond to you, gaslight you and take advantage of you, Venice Properties is the place for you.
Unfortunately, we were much too lenient with them. But, this will hopefully serve as a warning to anyone who is looking to get involved with this agency.... Read more
Tenant
19th Sep 2024 (21 weeks ago)
Z CEZARD

It baffles me how many positive reviews this agency has, considering how nightmarish was our experience with them. Perhaps Venice Properties thinks they can simply get away with sheer unprofessionalism and disrespect when it comes to renting to students. Some examples are:
- upon moving in, the flat was filthy (previous tenant’s hair all over the place, grime and mould) and quite frankly, inhabitable. The washing machine was filled with grey water and the kitchen sink was clogged. NO INVENTORY was ever done, despite us repeatedly emailing and calling to arrange one. Please note this “detail”, as it becomes relevant later on. The sink issue was only resolved more than 1.5 months later, which according to our contract made us eligible for a rent refund as the flat was technically inhabitable. As a response, we got the silent treatment, and then some excuse like “the landlord is abroad so he cannot refund you”.
- The fire alarm system was faulty THROUGHOUT THE WHOLE YEAR. It chirped everyday, sometimes for hours straight, and it would also set off the alarm at random hours. Numerous workers were solicited for this issue yet it persisted even up to the next year, as my flatmates who renewed the lease told me. Once again, this issue did not seem to concern Venice Properties too much despite the obvious safety hazard.
- now, the deposit. Venice Properties magically pulls out their so-called Inventory: some time stamped photos (metadata is easily modified, btw), which were never made known to us. Of course, they don’t show the faulty appliances left to us when we moved in. Venice Properties asked me for the outrageous 300 pounds for painting some light stains on one wall. Same for my flatmates. I would like to add that after moving out, my wall has never been repainted before the new tenant moved in.
- honourable mentions: they ordered my flatmates to pay for a professional cleaner before moving out; they inflated rent like crazy; they lost their access key to the flat and had imposed one of us be here for viewings (to open the door); cancelling and organising viewings with little to no notice; promised verbally they would refurbish flat before moving in (cleaning was barely included).
I have all the emails and photos that attest to everything said above. Renting with them has been stressful and time consuming.... Read more
Tenant
19th Sep 2024 (21 weeks ago)
S Reeve
Lovely team, very responsive for any issues that crop up and get things sorted quickly, which is great when you’re renting!... Read more
Tenant
4th Sep 2024 (23 weeks ago)
Z F
We rented through Venice Properties for a year. The whole process was very smooth, and they were quick to resolve any maintenance points that came up during the year. Would rent through them again!... Read more
Tenant
24th Jul 2024 (6 mo. ago)
J Bialek
The agency is great, very responsive and helpful. Special thanks to Mostafa who was a great agent over the year... Read more
18th Jun 2024 (7 mo. ago)
M Vivier
Venice properties team has been amazing, from the beginning to the end of my tenancy. Yaser and Mostafa went above and beyond to make sure everything ran smoothly for me. Both and the rest of the team lhave always been present, listening and ready to help at any inconvenience or problem, by taking measures and reacting quickly and efficiently. They are very professional but also careful of their tenants. It is rare to find such a trustful agency in London.... Read more
Tenant
4th Jun 2024 (8 mo. ago)
S Cohen
We spent two lovely years in an apartment managed by Venice properties. They solved every issue promptly, were very professional. I recommend this agency!... Read more
Tenant
26th Apr 2024 (9 mo. ago)
E Motzens
At the end of tenancy, Venice Properties attempted to take £1000+ of our deposit on entirely false grounds. Thankfully we got our deposit back but it involved a lengthy dispute with the deposit protection service.
Besides this troubling deposit experience, they were also slow to repair issues in the flat and raised rent faster than inflation/the market. Wouldn’t recommend this company.... Read more
Tenant
12th Apr 2024 (9 mo. ago)
E Cousin
I stayed at their place for 18month. Everything was smooth. The agency is very responsive and addresses any issues quickly. It was a pleasant experience.... Read more
Tenant
12th Apr 2024 (9 mo. ago)
B Wang
They are really helpful. I had a very good experience living here.... Read more
Tenant
11th Apr 2024 (9 mo. ago)
N Catala
Moving to UK as a EU citizen is not a stress-free process, and looking for an accommodation in London remotely is a tricky challenge. Venice Properties, and specifically Mustafa, was key to make this a much more rewarding experience compared to other agencies we contacted. Customer orientation and service guiding us on the different steps was highly appreciated. Highly recommended. Alex and Noah... Read more
Tenant
21st Mar 2024 (10 mo. ago)
A Dancewicz
I lived at one of the agency's properties for a year and don't have any complaints. The team were always very prompt to reply and would solve any issues immediately. Would recommend living at any of their properties!... Read more
Tenant
9th Mar 2024 (11 mo. ago)
A P.
The team of Venice Properties consistently went above and beyond to ensure our needs were met especially in urgent situation. Their exceptional responsiveness and communication skills were greatly appreciated. Overall, I had a very positive experience with this agency.... Read more
28th Feb 2024 (11 mo. ago)
H Brown
Hussein has managed my rental property for nearly 10 years now. He has also sold another property for me. He is professional, proactive and very responsive. I have dealt with numerous agents over the years (with other properties) and he is easily one of the best. I would highly recommend him to any landlord, as well as seller. You will receive an excellent service.... Read more
Seller
11th Jan 2024 (1 year ago)
B Green
Venice Properties have been exceptional. I was very apprehensive when I first moved to London due to its roughness reputation however this estate agents has been incredibly efficient and supportive throughout my renting experience.
Whatever queries I have they have been knowledgeable and responsive sorting whatever small issues I have experienced as soon as possible.
I would highly recommend Venice Properties, 5 star service with the values of a family business!... Read more
Tenant
25th Nov 2023 (1 year ago)
G Lacourtiade
At the end of the tenancy, they made up stuff to charge us the whole deposit and more… Trying to take advantage to cover the costs of all the work that the flats needed... Read more
Tenant
13th Nov 2023 (1 year ago)
L Richardson
Great letting agents. I lived in one of their properties for a year and they were very easy to contact and made sure I always felt safe and accommodated in the property. Would highly recommend.... Read more
Tenant
27th Aug 2023 (1 year ago)
I Boyanov
Property in a good location and with everything included. Quick and efficient agency. Yaser and Mostafa were helpful through the entire process from moving in to moving out. Very much recommended!... Read more
Tenant
9th Aug 2023 (1 year ago)
B Joseph
We had a great experience with Venice Properties. They were always available in case we needed anything and ensured we had a very pleasant stay. Would highly recommend their services.... Read more
25th Jul 2023 (1 year ago)
M Oliveira
A fast-reacting, proactive agency!
I rented a shared room for a year through this agency and the agents listened, gave notice of each visit and respected the law regarding notice, check-out and refund of the deposit. I recommend!... Read more
Tenant
7th Jun 2023 (1 year ago)
Y Mashkour
Amazing customer service and overall service... Read more
12th May 2023 (1 year ago)
V Bozzino
Illegally screening of confidential information about everyone via email and request of a NON-REFUNDABLE holding deposit beforehand and then "play lottery" to fill up another central London "overpriced favelas flatshare" that in mainland Europe a boar would struggle to abode in the woods, even.
Kudos to the smart upgrade of the old London agency scam.
Just another bunch of "numbers" making trash money on the back of others but hey, this is London's private rental market where anything goes, so enjoy the Brit shabby housing and stop moaning about the minimum irrepleaceable - these are actually better than the rest!... Read more
Tenant
24th Jan 2023 (2 years ago)
A Chow
Poor customer service, they will cancel your viewing even when you have already arrived the property.... Read more
13th Jan 2023 (2 years ago)
M more
They are professional. And they response quickly, compare to the average time to response in UK.... Read more
20th Oct 2022 (2 years ago)
A O'Malley
So far everything has been really smooth! The company is family run so there have been no communication issues, any problems have been addressed very quickly and the property is absolutely lovely. So far so good!... Read more
12th Oct 2022 (2 years ago)
R Helps
I have had a good experience with Venice properties. They always reply in a timely matter and professional... Read more
11th Oct 2022 (2 years ago)
M Hussain
I think they’re more professionals at giving themselves good ratings and helpful thumbs ups.
Thanks for wasting my time.... Read more
15th Apr 2022 (2 years ago)
A N
Highly satisfied with their customer service.
Very professional and friendly.... Read more
27th Oct 2021 (3 years ago)
P Ppasias
I was finding it so hard to find a nice/affordable place in London until I found Venice Properties on rightmove. From the moment I called, Hussein and Yaser were really helpful and responsive with everything I asked. They helped me find the correct flat at an affordable price for me as I was living alone. Every single time there was an issue with the flat e.g. power sockets or the bed mattress, they send people to fix them in a matter of hours. Honestly, I've been in the UK for 6 years now, but I've never met so kind and responsive estate agents like these guys. Highly Recommend!... Read more
Tenant
4th Oct 2021 (3 years ago)
F Rockhill
I’m a current tenant with them and they are incredibly friendly, professional and helpful.... Read more
Tenant
7th Sep 2021 (3 years ago)
W Schofield
Found Venice properties on Spare Rooms and they were extremely helpful, friendly and approachable. I've been living in one of the properties they managed for around a month now, and they are very responsive to any issues raised by anyone in the property. I would recommend them to anyone looking to move into the city.... Read more
Tenant
28th Jul 2021 (3 years ago)
The room was pretty good, however please be very careful and record all the details of your room when you first move in. They argued over some black spots on walls which were already there, when they had to return my security deposit, after the end of my tenancy. They only returned the full amount after several emails of complaints, showing them clear evidence that the damage was not done by me. Very poor customer service from this point of view, I was very disappointed.... Read more
Tenant
15th Jul 2021 (3 years ago)
G Gogi
This agency is amazing, been with them for 2.5 years and they are very responsive. Never waited for help more than 2-3 days. Would recommend them!... Read more
8th Jul 2021 (3 years ago)
L Chu
Very professional and prompt service, with full sets of formal rental and deposit documents which eased your worries. Enquiries were replied promptly as well as assistance. The property is well maintained and great to live in.... Read more
Tenant
26th Jun 2021 (3 years ago)
K Rudakova
Amazing letting agency, quick and reliable service. They are always going out of their way to help. Especially, big thank you to Yaser. Definitely will recommend.... Read more
Landlord
25th Jun 2021 (3 years ago)
E Burns
I recently moved to London and Venice Properties helped me to find a place to live. They are very helpful and professional in the work they do.... Read more
Tenant
22nd Jun 2021 (3 years ago)
S Adhami
Great estate agency who helped me find my new rental apartment very quickly. Very professional and responsive.... Read more
Tenant
22nd Jun 2021 (3 years ago)
B Matthews
Amazingly fast response time. Our kitchen sink was blocked so I messaged my agent late morning and someone arrived that evening to fix it for me. I was astounded by the quick response time and very impressed! They genuinely care and want to help.... Read more
Tenant
15th Jun 2021 (3 years ago)
B Abbott
Great service all around... Read more
22nd Apr 2021 (3 years ago)
Isabella
Completely trustworthy, positive and professional agency. Very quick and responsive if I have ever required assistance with anything in the house (not that I have had many queries - more so just when I was moving into the property I am currently at). Everyone at the agency is lovely and accommodating too. Thank you Venice Properties!... Read more
Tenant
10th Mar 2021 (3 years ago)
L Andersson
Superb agency with great service, I highly recommend!... Read more
18th Feb 2021 (3 years ago)
M TA
Myself and my brother dealt with Venice last year and can highly recommend them. Easy to deal with and did all they could to get things sorted on their part quickly.... Read more
10th Feb 2021 (3 years ago)
L Arroyo
We have sorted our accommodation in London through different agencies for the past four and a half years and this is by far the best of them. Particularly during the pandemic, the team has been responsive and helpful and I think this is not easy to find.... Read more
30th Jan 2021 (4 years ago)
H Majeed
I had a nice experience with Venice, stayed in one of their properties for over an year. Unfortunately they had to get the property evacuated on owner’s request. I would had stayed with them if they had some property in the area.... Read more
Tenant
12th Jan 2021 (4 years ago)
G Naha
Really Kind and helpful letting agent.
Even arranged a videotour of the property.
Overall, very professional.... Read more
Landlord
11th Jan 2021 (4 years ago)
A Roxana
I moved to London 4 years ago, and I was in a hurry to find a place to stay, however I couldn’t visit the place my self as I wasn’t available.
The agency done a virtual tour for me, started with the outside and inside making me get a place I’ve never seen it before.
Few years after I decided to get an apartment with my boyfriend, and again I’ve got the best costumer service from Hussein and the team.
I highly recommend them, always on hand to help and answer to all your enquiries.... Read more
Tenant
9th Jan 2021 (4 years ago)
A Kuzma
I can highly recommend Venice Properties. The team is very professional.... Read more
9th Jan 2021 (4 years ago)
M Gemparo
Yasser has been very accommodating and professional when dealing with clients. He is very helpful. The property I got is very lovely and comfortable.... Read more
Tenant
9th Jan 2021 (4 years ago)
E Capponi
Great Agency and professional staff... Read more
9th Jan 2021 (4 years ago)
A Vaida
My experience with this agency has been really good so far, I haven’t faced any problems. I highly recommend:)... Read more
9th Jan 2021 (4 years ago)
M Martineau
Been rented a flat with Venice Properties for 2 years now.
Hussein was helpful throughout the rental of my property.
Good agency... Read more
Tenant
6th Jan 2021 (4 years ago)
M Mahmoud
I have been looking for my first property for a while now and registered with a few agents but must admit Venice properties has been the most helpful so far.... Read more
Buyer
22nd Mar 2020 (4 years ago)
A Karim
Worked with Yasser and he was fantastic. Very professional and caring. He is the best letting agent that I have worked with. He will continuously work with you and get the job done. Strongly recommend Yasser. Cheers.... Read more
Landlord
22nd Mar 2020 (4 years ago)
H Abbas
Very professional staff and very friendly been using their services for 3 years now and would highly recommend... Read more
21st Mar 2020 (4 years ago)
O Lube
One of the best estate agents in the area. Dealt with our short stay in central london promptly and without any delay. Top level service !... Read more
Tenant
21st Mar 2020 (4 years ago)
Z Kazaz
I was really impressed by the great service and professionalism from this estate agency. Highly recommend!... Read more
20th Mar 2020 (4 years ago)
F Jaffer
Really friendly staff and great service. Would highly recommend... Read more
20th Mar 2020 (4 years ago)
A Hasan
Rented a flat from these guys and they were awesome. Friendly and professional recommended to all friends and family!... Read more
Tenant
20th Mar 2020 (4 years ago)
E
Working with Yasser was honestly a treat! Very professional and great customer service! Thanks!... Read more
20th Mar 2020 (4 years ago)
A Feegan
Amazing service... Read more
20th Mar 2020 (4 years ago)
Y cafacci
Great service, smooth and easy process from start till end.... Read more
20th Mar 2020 (4 years ago)
Jafar
Extremely kind, available and professional approach.
Thank you very much for your time and for everything you made to help me. Always really helpful and gentle throughout my renting process with these guys.
Surely in the future I'm going to say only positive things about the fine chaps working here.... Read more
Tenant
20th Mar 2020 (4 years ago)
H Mus
Excellent!! Amazing staff, definitely recommend using their services as they will do their best to ensure customer satisfaction.... Read more
20th Mar 2020 (4 years ago)
F Pintilii
An absolute joke. The agent Yasser that i have been in contact with to which i said i will take the room responded to my emails and the "details" that he has asked for after about 8+ hours, just to tell me that somebody else has taken the room. No guidance whatsoever on how to secure a room and an absolute joke of customer service. If you as a renter want to beg for the attention of the agent who is supposed to sell you a "product" then you came to the right place.... Read more
Tenant
5th Jul 2019 (5 years ago)
M Jessa
Great service and always with a smile!... Read more
28th Sep 2018 (6 years ago)
j
A very good and reliable real estate service offered by professionals. Hussein was helpful throughout the rental of my property. The estate agents kept the maintenance of the property as agreed from the contract. They offered competitive and personal service. I highly recommend their service and will definetly be using them in the future.... Read more
Landlord
2nd Dec 2017 (7 years ago)
I Ali
Great service, very friendly and listened to exactly what I needed. Brilliant... Read more
2nd Dec 2017 (7 years ago)
rosscad1
Rented with the guys for over eight years and they were amazing, always really helpful when we needed, communicative, we developed a great level of trust which obviously lead to us wanting to stay year on year. Great guys... Read more
Tenant
27th Nov 2017 (7 years ago)
D Bamford
Unprofessional... Read more
12th Oct 2017 (7 years ago)
B Moe
Amazing service. Really friendly. Highly recommended. Pleasure dealing with you guys.... Read more
15th Sep 2017 (7 years ago)
M Islam
Poor phone manners!... Read more
4th Sep 2017 (7 years ago)
N Nedelchev
Very professional estate agents. Service speed once after you start renting from them could use a bit of improvement, however I cannot complain about anything else. Top notch!... Read more
Tenant
19th Jan 2017 (8 years ago)
K Darwish
Very happy with the service provided by Venice Properties. The Estate Agents were very helpful. Would not hesitate to recommend them to anyone looking to rent a property in London!... Read more
Tenant
4th Mar 2016 (8 years ago)
H Maybanks
I have been extremely impressed with Venice properties. They worked extremely hard and were friendly and professional at all times. Hussein and Haydar are very well organised and went the extra mile to get a sale. If you are looking for somewhere to buy or sell a property then I would thoroughly recommend them.... Read more
Seller
4th Mar 2016 (8 years ago)