J Smith
Alex was great and friendly at the viewing and helpful all throughout references and the move-in.
Correspondence with the rest of the team has been quick and easy. A fix for a maintenance issue was communicated clearly and rectified within a few short days.... Read more
25th Sep 2024 (17 weeks ago)
D Di
I had a fantastic experience with Whites Estate Agents in Northampton. From the very beginning, the team was professional, efficient, and incredibly friendly. Alex, in particular, was extremely helpful throughout the entire process, but the rest of the team were just as supportive. They made renting a house smooth and stress-free, handling every step with care and attention to detail. I highly recommend Whites Estate Agents to anyone looking for a reliable and professional service in Northampton!... Read more
Tenant
11th Sep 2024 (19 weeks ago)
S Deane
Have used Whites now for 6 years for 2 of my properties. Highley recommend very professional and friendly service from Ade and his team... Read more
Landlord
29th Aug 2024 (21 weeks ago)
Bob
Poor communication from part time estate agent , was renting out my house on behalf or new buyer so we’re not really happy to push them when needed .
A spot experience a... Read more
Landlord
10th Aug 2024 (24 weeks ago)
myron
Probably the worst estate agents, firstly
The property was not as described in the listing. The condition of the property was significantly worse than advertised... Read more
19th Jul 2024 (6 mo. ago)
B TV
Landlord is so rude incredibly passive aggressive on the phone! For no apparent reason at all,felt very singled out compared to the treatment given to the rest of my shared tenants.extremely unprofessional and very disheartening.terrible communication never answers students emails impossible to get a hold off.my friends wanted to stay here next year had to strictly not recommended.... Read more
Tenant
12th Jul 2024 (6 mo. ago)
N Rusling
Very happy with Whites overall performance and communication in terms of our tenancy requirements. Would recommend.... Read more
Tenant
8th Jul 2024 (6 mo. ago)
H May
They have been my agent for very many years and I consider them to be a really professional outfit and very approachable.
June 2024 - Once again a brilliant agent all around. Highly recommended. Tremendously efficient. Stand alone when compared to the big chains.... Read more
Landlord
16th Jun 2024 (7 mo. ago)
C Ofuokwu
I appreciate and recognise all your support, during my lengthy stay in your property.You showed sincerity and expertise in all your dealings concerning your property.Thank you so much Whites Lettings.You are top notch.
.... Read more
Tenant
7th Jun 2024 (7 mo. ago)
Ummi
I had a phone conversation with Adib and am extremely pleased with his assistance in booking viewings for student housing. His help during the viewings was invaluable, and his knowledge and professionalism were impressive.... Read more
17th May 2024 (8 mo. ago)
H Wells
Great estate agency! Alex was very helpful through the process of application.... Read more
17th May 2024 (8 mo. ago)
J THOMAS
I am not happy with this agency
Quote will be “whites is only for whites
Many time I went for the appointment however no response at all????????... Read more
30th Apr 2024 (8 mo. ago)
Y Byrne
Fantastic service from Whites Letting agents. Work was needed between tenancies, painting, flooring & repairs and they scheduled all the contractors for quotes, then the work to be carried out all in time for the new tenants move in date! I’m so pleased with how the house looks, so are the new tenants. A special mention for Alex who kept me up to date throughout with the schedule and completion. Really took the stress away for me. Thank you!... Read more
Landlord
31st Oct 2023 (1 year ago)
J Chance
All the team at Whites have been professional, friendly and trustworthy, giving me the best advice and support for both renting my property over the last 15 years and more recently in selling my property. I highly recommend them... Read more
Seller
7th Oct 2023 (1 year ago)
S Frazer
Frequently communicated with us and were quick to respond and help us if we ever had any issues. Were always easy to reach and were always kind when interacting with us... Read more
10th Aug 2023 (1 year ago)
M Gibson
Brilliant staff very helpful from the beginning to end of my tenancy 10/10 would recommend ????????... Read more
Tenant
27th Jul 2023 (1 year ago)
P lee
We rented a few houses through White’s and always had a fantastic service from them. Very accommodating when we needed to move and found a new place for us quickly.... Read more
Tenant
22nd Jul 2023 (1 year ago)
M I
DO NOT BOOK THIS PLACE. If I could give 0 stars I would. Unfortunately that is not an option! If you are thinking of getting an accommodation with them, think again. Right from the customer service to the booking process. I would not reccomend!
Their lack of professionalism is alarming, I spoke to Emma who was so unprofessional, childish and disrespectful. She spoke to me in a condescending manner. It felt like a shouting competition. Her tone of voice was so loud I had to turn down my volume on the phone. When I began to show evidence that there was a lack of communication on their end, Emma began to be passive aggressive towards me. Not only insulting me but also my mother. My sister overhead the conversation and decided to speak in an attempt to diffuse the conversation. To which Emma replied “and who the hell is this I am speaking to now. I don’t need to speak to you. I’ve already spoken to your mum and sister”. She was so rude which her colleagues overheard so I then spoke to Ben (her colleague) Even after giving over the phone she was demanding Ben to to disregard my questions and continue to emphasise her point (which was invalid).
This company also failed to conform to their own terms and conditions. Which stated I have 15 days to respond after sending my deposit. Instead they called me 5 days prior to the deadline and told me I have until the end of that day. Following this, the staff blackmailed me verbatim ‘you won’t be given the accommodation if …’. Not only is it clear that they are scammers who are eager to get the highest bidder. (As there is high demand but lack of supply). It also shows a lack of human decency and no training in customer service. They have demonstrated minimal remorse about this situation despite the personal email I sent to them.
This has made me revaluate whether living there would be a smart idea. As I am unsure if they will be petty and give me an unsuitable accommodation. Tantamount to this I fear for my safety after the blackmail and verbal threats made on the phone. It appears they had a personal issue with me. Baring in mind I have been nothing but polite! Ironically, they tried to flip the situation and say I was rude whilst also denying any responsibility; until I told them I recorded the conversation. PLEASE PLEASE PLEASE USE OTHER HOUSING AGENCIES TO AVOID GOING THROUGH SUCH A HORRIFIC EXPERIENCE. I FEAR THE RISK OF BEING HOMELESS OR HAVING TO STAY IN NY HOMETOWN TO STUDY AS THEY HAVE NOT FOLLOWED THE HOUSING PROCESS.... Read more
19th Jul 2023 (1 year ago)
Julie
5 stars all the way with these guys. All the staff have been great. Everything went smoothly during my tenancy and at the end of my tenancy too.
Genuine people.... Read more
Tenant
23rd May 2023 (1 year ago)
H Wilson
Had a viewing with this company and they were amazing with finding properties that matched what I needed, one of the staff Sami was so friendly and really made the process less stressful... Read more
16th May 2023 (1 year ago)
G heledd
Whites agency were very efficient and friendly when we did the viewings, would really recommend.... Read more
13th May 2023 (1 year ago)
M James
Whites have been really helpful on my journey to find a home. Special thanks to Sami who has been professional throughout and has dealt with all my queries. Would recommend to everyone.... Read more
13th May 2023 (1 year ago)
L Barnett
Amazing team of people very professional and super helpful. Special shoutout to Sami spoke with him he’s incredible!... Read more
13th May 2023 (1 year ago)
I M
Very good phone etiquette and professional staff, would really recommend to everyone. Have lived in their student houses for 2 years and could not have asked for a better company to stay with, very happy with them and big thanks to Emma and Ben for their help.... Read more
Tenant
6th May 2023 (1 year ago)
E Kemp
Really good experience with them here! Very professional and friendly staff all around. We’ve stayed with whites for the full 2 uni years we had and never ever had a problem... Read more
Tenant
6th May 2023 (1 year ago)
K E
When I phoned I spoke to Sami who was great at communicating with me about the properties I was looking for.... Read more
6th May 2023 (1 year ago)
D C
Useless, unsecured, unreasonable.
Quoting one price from contractors and quoting higher prices to landlords.
Landlords avoid this agency at all times..... Read more
Landlord
29th Apr 2023 (1 year ago)
A coltman
Helped us organise renting a property for my disabled brother- Ben Alex and Emma have all been patient with myself and my brother. At the viewing Ben spoke to Jack directly which made him feel included and left feeling happy. Alex was brilliant with co-ordinating the whole journey, with Emma finalising the paperwork. Highly recommend, great at accommodating someone with disabilities.
5 ??’s, thank you!... Read more
Tenant
11th Mar 2023 (1 year ago)
P BOOTH
Whites had been managing my property for almost 6 years before I recently took the decision to sell. As I was not local to Northampton it has always been reassuring to know that I had a professional agent looking after my tenants. Considering how challenging the market has been lately I was impressed with how quickly the sales team were able to find a buyer; from marketing to completion in under 4 months! Highly recommended.... Read more
Seller
6th Mar 2023 (1 year ago)
M Islam
We have rented our property for almost seven years. All the way through their service was exceptionally good. They have been very professional about dealing with our queries. All the repair request are mostly dealt immediately. I strongly recommend you to use their service.... Read more
Landlord
7th Oct 2022 (2 years ago)
Highly recommend the Whites Estate Agency as they were next to my family for the last 5 years. Alex Horton was our agent and he was one of the best. Always helpful and very friendly. 10 out of 10 for the professionalism and handling the existing customers.
Also a big thank you for the landlord on 73 upper thrift street and the property itself as it was our home for the last 5 years. A piece of me has been left in that house. Thanks a lot ??... Read more
Tenant
2nd Sep 2022 (2 years ago)
E Stratan
Good estate agency, no issues during tenancy, highly recommend ????... Read more
Tenant
15th Aug 2022 (2 years ago)
M AN
Excellent very co operative letting agent. Alex has been absolutely brilliant, very smooth dealing with all issues. Will definitely recommend to everyone.... Read more
Landlord
9th Aug 2022 (2 years ago)
R Hutchison
We used Whites Northampton to find student accommodation for university. Will helped us to find our place after speaking to us about our requirements.
Whenever we had any problems the company would immediately help us and followed through with tasks. I could not recommend a better property agent. A huge thanks to Emma’s team for your support to us and for always delivering great service and being contactable when we needed it.
Our deposit was also returned after 10 days. Best in the business!!... Read more
1st Aug 2022 (2 years ago)
D Media
We rented a property managed by whites and were very impressed with the efficiency of the whole process, from signing the lease, to the inspection report to booking and managing the maintenance. Mr. Alex Houghton has been amazing as a property manager. He’s been super helpful, professional, and very responsive each and every time. As a tenant, I’d highly recommend using whites .Their systems are automated and efficient and setup to make it super easy for tenants, and if you’re lucky enough to get Alex as a property manager, you’re in the best of hands!... Read more
29th Jul 2022 (2 years ago)
B Eaglestone
Questionable telephone etiquette, unhelpful staff and suspicious work practices... Read more
11th Jul 2022 (2 years ago)
S Whiting
Whites helped greatly in the recent sale of my property. Adrian and Will were always responsive, supportive and efficient throughout the process.... Read more
6th Jul 2022 (2 years ago)
S Starsailor
Bought a house through these a few years ago. Handed over the keys while still talking on the phone, no congratulations, no thank you, nothing. Not a great image and as first time buyers it left a bitter taste.... Read more
19th Jun 2022 (2 years ago)
S.Pyne
I had the absolute pleasure of dealing with Whites Estate Agents, Northampton. Their customer service is excellent. Nothing is too much trouble for them.
I would highly recmmend them.
Alex was kind, courteous, professional, and so helpful.
It was a pleasure to receive 5 star service from all staff at Whites Estate Agents, and I would choose Whites Estate Agents to buy, sell,or rent a property.... Read more
10th Jun 2022 (2 years ago)
C Caney
Great agent. Sorted out a return after the old tenant left. This was done without any problems and done quickly. Then re-let the property. All within about 4 weeks (some other agents take about this long before they can even be reached on the phone!). I definitely recommend this agent.... Read more
Landlord
23rd May 2022 (2 years ago)
K Smith
Where do I start, the agents have been nothing but helpful, we were in a bind in December where we only had two weeks to move out of our old property, due to the landlord selling the house. We contacted Whites and within two days had a house view put in place, they made the rent contract process so easy and even went as far as assisting us by allowing us to bring out move in date forward, each minor repair that was required before us moving in, was either completed by our move in date or immediately sorted out on a date that was convenient to us. We couldn’t have asked for a more friendly & helpful agency. :)... Read more
Tenant
13th May 2022 (2 years ago)
N Joseph
Extremely displeased and disappointed with the service I have received.
My mother is keen to move now so I found someone to rent her current home and advised that she should start looking at properties. She came across one on Whites’ website and expressed to me that she really liked it so I called Carol and made an offer which was accepted.
Couple days after this, my mother had seen another property on Zoopla which had everything she had told Carol she was looking for. Having a great deal of experience in this field, I was immediately suspicious of this and called Whites to arrange a viewing on both (the one she had an offer accepted on and the other one my mother was not told about) so I could see them myself. When I called, I spoke to Carol again who tried putting me off the 2nd one saying it needs too much work and I should just go full steam ahead on the current one as there are other offers she could put forward. After some back and forth, she reluctantly confirmed my viewings for the properties for Friday 22nd April as she has a hair appointment in for Saturday 23rd. Totally fine as I could get the day off work for Friday.
Fast forward today (Thurs 21st) and my mother gets an email from Carol saying both properties are no longer available and viewings are cancelled. But hang on…1) no phone call as a courtesy to see if we wanted to increase the current offer (which has already been accepted and verified by the way)… 2) not honouring the viewings that had already been booked in before any offers had been accepted…3) not even apologising but instead, waffling on about the “state of the current property market”. In all my 7 years of working with Estate agents for sales and lettings, this has been THE worse experience yet. Won’t be returning and I advise you use with extreme caution.... Read more
Landlord
21st Apr 2022 (2 years ago)
K Munroe
Enquire about a property and they said they called me back. That never happened... Read more
24th Mar 2022 (2 years ago)
B Hardwick
Very good Letting agents. Maintenence always done fast. Alway on the end of the phone to help... Read more
15th Mar 2022 (2 years ago)
A H
We rented a property from Whites for 8 years, and during that time they have been professional, approachable and proactive. Despite our landlord living abroad, any issues we had were dealt with as quickly as they could be. We've just moved out, and as stressful as that whole process is, Whites have been respectful and provided us with excellent communication and advice throughout. We even came away with 100% of our deposit and in 20+ years of renting...thats a new experience for us!
We wouldn't hesitate to use them again if the opportunity arose.... Read more
Tenant
2nd Mar 2022 (2 years ago)
M Stergio
I have been renting with Whites for a few months now and they have been great from the very beginning. Responsible, helpful and responsive through emails and phone calls. Dealt with any issues as soon as possible, even on the same day. They have been absolutely brilliant.... Read more
Tenant
23rd Feb 2022 (2 years ago)
C Central
We had been renting with Whites for nearly 10yrs. We were always impressed with their customer service. The Wellingborough Road branch has an amazing team. They always worked synergistically whenever there was an issue. Prompt and professional, helpful and friendly, we knew we can always count on them. Now, the cherry on the top was the fact that we wanted to buy the house that we had been renting and Adrian and William Clubbe made that possible for us! Thank you ????????! We had been dreaming of this and they made our dream come true. Stayed in close contact with both us (buyers) and the owners (sellers), intermediated the transaction promptly and professionally but most of all- FAST! We were relaxed every step of the way during the buying process as we knew we’re on good hands. Words are not enough to express our gratitude for all the help that we received from them all.
We would recommend Whites Lettings 100%! 5stars providers, you can count on them at all time. They will go above and beyond to make you happy! We consider ourselves lucky to have collaborated with this amazing team for such a long time. They always surprised us in a positive way! Thank you again for everything!... Read more
Buyer
17th Feb 2022 (2 years ago)
L labovica
I rented a property from Whites for 5 years. They were very responsive with any issues, having people come out and see us on the same day for boiler problems for example. Always quick to respond to emails or any queries. A great agency who returned our full deposit promptly upon moving out without issue. Thanks Whites... Read more
Tenant
26th Jan 2022 (2 years ago)
P Grzybek
Top service! Whites made the whole process of moving in a breeze. Special shout out to Alex. Super responsive to our questions and overall great guy to work with!... Read more
22nd Dec 2021 (3 years ago)
B Zarzycka
The best agency we have ever dealt with,
rapid email responses, helpful with each small thing, (e.g. gas stove igniter) and extremely attentive people (special shoutout to Alex)!
We felt at home from day one. Little touches like a greeting card, a box of chocolates from landlords, and heating turned on added a pleasant atmosphere to our move-in day.
We can highly recommend Whites Estate Agents to everyone!... Read more
Tenant
21st Dec 2021 (3 years ago)
K Knapp
I have been renting a property from Whites Estate agents for the past 18 months and i could not recommend the team and company enough. Through out the whole process they have been helpful, attentive and very professional and always dealt with me as if i was a client , not just the tenant which can be rare with other agencies. Alex has looked after me from the start and also found my new property and has been so helpful and supportive making the move so much easier than it could have been ! Thank you Whites Estate Agents , Alex and all the team - you have been fantastic !... Read more
Tenant
10th Dec 2021 (3 years ago)
B Holdings
Worked with Whites Estate Agents for many years now and had nothing but an impeccable service. I would highly recommend.... Read more
12th Nov 2021 (3 years ago)
J Rossi
Rented a property through Whites for three years and they have been a delight - efficient, responsive and great communication. Highly recommended for the Northants area.... Read more
Tenant
7th Oct 2021 (3 years ago)
B Ingham-Barrow
Just had a really smooth house move thanks to Whites. They were very professional and responsive and made sure that the property was in a great condition for when we moved in. Alex was really helpful in making sure our needs were met. Would highly recommend!... Read more
6th Oct 2021 (3 years ago)
Jonno
I rented a property from Whites for over 2 years between 2019 and 2021 near Northampton Town Centre. They were very responsive with any issues, having people come out and see us on the same day for boiler problems for example. Always quick to respond to emails or any queries. I usually dealt with an agent named Alex who dealt with all queries from moving in until moving out in a prompt and professional manner. A great agency who returned our full deposit promptly upon moving out without issue. Thanks Whites.... Read more
Tenant
4th Sep 2021 (3 years ago)
3_internets_plz
I was lied to and deceived when trying to end the tenancy and was kept in the tenancy 5 months longer than I should have, until I got independent legal advice. Whites took me to court, once I openly stated their lies and deceit, they backed off. Very unprofessional and borderline unlawful. Watch out.... Read more
Tenant
18th Aug 2021 (3 years ago)
J Jordan
Whites at Northampton helped me out more the. Any other estate agent had even attempted I was homeless for over a year and the guys at whites had me in a property that I’m extremely happy with in less then 2 weeks very good communication and efficient thank you guys.... Read more
Tenant
17th Aug 2021 (3 years ago)
N Murphy
Whites have been great we lived with them for 2 years while at Uni. The house is spacious and clean. Staff are responsive and happy to help you with what you need.... Read more
Tenant
22nd Jul 2021 (3 years ago)
A Mansell
Really lovely company that looks after you and responds quickly to repairs and other inquiries!... Read more
14th Jul 2021 (3 years ago)
D Obrien
Rent a property from them always very professional.... Read more
Tenant
23rd May 2021 (3 years ago)
S boulton
Whites have been absolutely brilliant when it has come to sorting out our student house, always responsive and great at communicating. Emma has especially made our experience with this so great and has been so helpful!... Read more
Tenant
27th Apr 2021 (3 years ago)
B Jablonska
I'm highly recommending Whites! My last experience with this agency is brilliant, super helpful stuff, pleasure to deal with them :) We rent last time soo beautiful house, wasn't easy because we had some problems with references company, but with help from Mr. Alex - everything finally went ok! (Thank you x100 Alex). Also if is about bills - we found everything already registered in new place, we needed only to pack our things, unpack in new place and enjoy new home. Whites 10/10 !... Read more
Tenant
5th Apr 2021 (3 years ago)
R McGettigan
Thank you to Alex and Annette who have always been really responsive. Including my cooker breaking down on 22nd December and it being fixed on 24th!
Thank you to you all. Amazing and one of the best agencies I have been through in 9 years of renting in Northampton... Read more
Tenant
3rd Mar 2021 (3 years ago)
S Elliott
Overall, good experience with Whites. If there were any issues, or delays, it was more from the landlady rather than Whites. Otherwise, Whites communication was generally quick and efficient and were always available to help! Would recommend.... Read more
1st Mar 2021 (3 years ago)
P Umpunjun
I was looking for a one bed flat to rent on my own. As a postgraduate student, I've been ignored by so many letting agent; but, Whites. They were super helpful, responsive and professional. I highly recommend Whites to anyone who looks for a perfect home.... Read more
Tenant
2nd Feb 2021 (3 years ago)
T Hill
My wife and I had been with Whites for over 7 years over 3 different properties and they have always been helpful , professional and easy to deal with
We had always dealt with Adrian and Alex who had always again been more than willing to help us when we had any issue at all
Will always recommend Whites and if looking to move again will check with them first if they have any properties available... Read more
Tenant
27th Jan 2021 (3 years ago)
J Swansborough-Smith
I have been very impressed with Whites Estate Agents Ltd both as letting agents over the last 12 years and now as estate agents. I found Will Clubbe to be extremely helpful on more than one occassion and very proactive. He always kept us in the loop wihtout me having to prompt. They did a great job at a very reasonable price. I highly reccomend Whites for both letting and selling in Northampton. Thank you Will for making the journey so much more comfortable.... Read more
Landlord
29th Nov 2020 (4 years ago)
W Hawkins
For the 2 years my flare mates and I lived with them they were great. Responded quickly and always tried their best to accommodate our requests.
I would recommend them to any one student or not.... Read more
Tenant
30th Sep 2020 (4 years ago)
J C
Efficient and responsive to all queries and issues. Helpful and friendly staff.... Read more
21st Jul 2020 (4 years ago)
R Harris
Adrian and his team are very efficient to deal with and nothing is too much trouble. Highly recommended.... Read more
23rd Jun 2020 (4 years ago)
D Smith
Whites have been beyond helpful throughout this pandemic working tirelessly to keep me informed and up to date with everything going on. Very thankful to all of the team for all their efforts, great job as usual... Read more
21st Jun 2020 (4 years ago)
L foster
New students be aware this agent will not work for you but the landlord only!
Whites started out being great at the time we were looking for a student property. However Covid presented a different need and they were sadly lacking in their approach to their paying customers and displayed no empathy whatsoever in whst might be happening to those customers.
Whites sadly have not learned about consumer bahviour: how an organisation behaves in a time of crisis - a time of crisis for ALL not just themselves and greedy landlords - is very telling. We will NOT be recommending them.... Read more
Tenant
15th Jun 2020 (4 years ago)
D lynch
Had a problem in which we were unable to use the bathroom, Whites were really helpful and proactive to get the problem solved and avoid a future occurrence, can't praise them and especially Annette, highly enough... Read more
10th Apr 2020 (4 years ago)
K Garrard
Helpful, approachable. Have had no problems. Highly recommend.... Read more
2nd Feb 2020 (4 years ago)
P Farmer
I have rented my flat from Whites for around 6 years now and have always found them very friendly and helpful if I have any problems. They always contact the Landlord quickly to get any repairs carried out and keep me up to date with the progress. Recently when my heating was not working they provided me with some heaters while it was being repaired which really helpful. I would definitely recommend them to anyone looking to rent a property as they provide a very professional service.... Read more
Tenant
22nd Jan 2020 (4 years ago)
A Gotts
All members of staff are professional and experienced.... Read more
17th Jan 2020 (5 years ago)
N Stanton
Didn't get a chance!... Read more
14th Jan 2020 (5 years ago)
V rotaru
A wonderful and responsive team does a truly excellent job. They really work for their customers and take care of each of us. Solve any problem in an amazingly short time. Guys, it's nice to deal with you. You are the best !!! 10 of ??????????... Read more
10th Jan 2020 (5 years ago)
T Rotari
It is a trusted agency. We are satisfied with your services. The best staff. Thanks for the home..????????????????????????... Read more
3rd Jan 2020 (5 years ago)
C Marriott
I have used Whites for many years in managing a rented property for me.
They are great - efficient, clear and proactive with resolving any maintenance issues and all communications or queries thereafter.
They were equally helpful in advising on options for any property I had and the market in general.
Wouldn't hesitate to recommend.... Read more
Landlord
3rd Jan 2020 (5 years ago)
B Brooke
Annette and all of the team here at whites estates agents are amazing. Lovely and very friendly people ????. Provide great service.... Read more
25th Nov 2019 (5 years ago)
H Smith
Me and my girlfriend have been with them almost a year now and have had no issues. Our previous landlords gave us a hard time but whites are very accommodating and helpful! They found a property we loved and made the process nice and stress free. They are effecient at resolvong any issues with the property and happily just let us get on with living. We will definitely stick with them moving forward!... Read more
Tenant
2nd Nov 2019 (5 years ago)
C Jones
Great experience that produced a very quick sale. Very happy with the feedback received from Will Clubbe. I would not hesitate to recommend Whites to anyone.... Read more
Seller
3rd Oct 2019 (5 years ago)
E Melo
I spent the last 2 years at a student house that whites managed. They were great through your our tendency and were always there when we needed them.... Read more
Tenant
16th Sep 2019 (5 years ago)
R Hogervorst
Great team that have proven invaluable support both as lettings agents and as estate agents for us. Very customer focused. Thank you to everyone in the office for all of the support over the past 10+ years! Unreservedly recommended.... Read more
8th Aug 2019 (5 years ago)
S Rice
Whites have been fantastic student estate agents, they have been helpful over the two years of living in one of their properties. Emma and Steve have been so helpful in dealing with any issues and have been so quick to solve these problems. Would highly recommend Whites, especially for student housing.... Read more
Tenant
16th Jul 2019 (5 years ago)
L Parker
Amazing student landlords. Whites have been the perfect landlords throughout our 2 year tenancy in student accommodation, and have ensured we have had no problems. Any issues have been resolved quickly and professionally. Big shout out to Steve and Emma who looked after us! As students Whites have been amazing in ensuring we get the most out of our deposit at the end of our tenancy. Couldn't recommend Whites enough!... Read more
Tenant
16th Jul 2019 (5 years ago)
B Mayfield
Amazing student landlords !!! Dealt with any issues so quickly and professionally throughout our two years with them. An extra thank you to Steve and Emma who have looked after us. We also received nearly all of our deposit back at the end of our tenancy.
Could not recommend enough.... Read more
Tenant
16th Jul 2019 (5 years ago)
L Hay
Highly recommend, proactive approach for Tenants and Landlords... Read more
13th Jul 2019 (5 years ago)
V Howard
Great student landlord. Problems always dealt with swift and efficiently, really couldn’t ask for anything more. Standard of house was brilliant!
Emma & Steve, thank you for always going above and beyond! X... Read more
Landlord
11th Jul 2019 (5 years ago)
M Hasan
They don't seem to respect the time of their clients... Read more
14th Apr 2019 (5 years ago)
G Vlad
Unfortunately for me I saw an interesting house rented via this agency. It’s start with a viewing on Saturday made by someone called Alex which hadn’t no clue about where the parking space is and for all our questions his answer was:” this is what it is” then we’ve been to the agency thinking that we may get some clarifications, there we’ve meet Steven which was really understanding according to the way he treated us. Monday instead everything been changed in the way Steven talk to me.
Let me be clear, I said that this property is what I am looking for, only if possible to ask landlord to remove the cooking hub as we may have one and if there are any fees for changing the letters from prepaid based one to the monthly one who will going to pay for as I didn’t knew that it may not be any fees at all.
So Monday when I called Steven was trying to get in touch with landlord in the morning, as he said 40 minutes after they opened” and few minutes after someone suddenly appear after they say the property on Saturday(which is not true as I’ve been around the property until 5:30pm on Saturday and nobody was there) and they signed the paper work and at the end the landlord accept them, because????? Because this agency staff don’t accept people to ask questions, this is why.
BE AWARE AND STAY AWAY IF YOU CARE ABOUT YOUR MONEY... Read more
Tenant
11th Mar 2019 (5 years ago)
T Lerone
5 star service from a brilliant team.... Read more
5th Mar 2019 (5 years ago)
S Clark
Happy with the service whites provided... Read more
4th Mar 2019 (5 years ago)
T McPherson
Gave whites 1 star for turning up on time to the viewing. Really liked property was told by agent from whites that they would let us know later that day (Friday) or tomorrow but didn't hear from them so Monday I emailed and got no reply so Tuesday morning I phoned was told that Ben who deals with this property would call back. No call back. Phoned again Wednesday afternoon told that Ben would call back but nothing. I gave up. So would not go through whites again. It's bad business not to keep customers informed. I'm gutted I did not get property so still looking... Read more
1st Mar 2019 (5 years ago)
I (Jules)
Would recommend for sure, Adrian and the team have been extremely helpful. Nothing seems to much hassle for them and wouldn't hesitate using them or recommending them to friends or family.
Thank you Whites Estate Agents!
Regards,
Julia & Michelle... Read more
28th Jan 2019 (5 years ago)
M N
Adrian and his team have provided fantastic advice & support whilst their recommended contractors carry out work to my property to meet the HMO standards. Nothing appears too much trouble!
Tenants were found within the first week it was marketed whilst the property was still a building site.
I highly recommend Whites to other landlords who want an efficient stress-free service.... Read more
Landlord
25th Jan 2019 (5 years ago)
A Davison
Whites manage the lettings of my properties. They are a pleasure to deal with, you can easily get through to one of their staff who are knowledgeable and I find go the extra mile to give you peace of mind as a landlord. Maintenance issues are promptly dealt with by the professional contractors they work with. I feel in safe hands with Whites.... Read more
Landlord
24th Jan 2019 (5 years ago)
Y Helm
As a contractor, Whites are a good company to work with! Quick with payment and professional with friendly staff. Putting their tenants needs first, cant go wrong with Whites!
Thanks... Read more
20th Jan 2019 (6 years ago)
C Muddiman
very high quality student accommodation, if you're looking :)... Read more
19th Jan 2019 (6 years ago)
K Patton
The team at Whites are very efficient and are always professional with our dealings with them.
Annette is one of the team, but everyone there is really nice.
No hesitation in their recommendation.... Read more
Landlord
18th Jan 2019 (6 years ago)
A Ducker
Great company to work with. Very professional, polite and swift in action. Highly recommended... Read more
17th Jan 2019 (6 years ago)
G Errington
Best thing I ever done is go to whites after feeling very dissatisfied by a different agency .the staff are very friendly always willing to help and deal with things swiftly I plan to stay with them for a very long time .... Read more
Tenant
16th Jan 2019 (6 years ago)
A Packer
I was asked to look for student accommodation for a friends daughter. Whites Estate agents, lettings and Student accommodation have been so far the best .... Read more
16th Jan 2019 (6 years ago)
K Still
A very trustworthy agent to deal with.... Read more
16th Jan 2019 (6 years ago)
E Smith
I would like to thank the team at whites for their professionalism in the way they handle my property in Abington.
A recent change of tenancy was smooth and efficient.
The previous tenants left my house in a good condition and the new tenants moved in swiftly with no issues.... Read more
Landlord
16th Jan 2019 (6 years ago)
A muir
A great agents i work for, always trying to help others.
A great team to work for.... Read more
16th Jan 2019 (6 years ago)
M kelly
Whites have been my letting agent for the past seven years. They have always found great tenants and provided an excellent service to me as an overseas landlord. Would highly recommend them.... Read more
Landlord
15th Jan 2019 (6 years ago)
elidonsh
Good facilities but high prices... Read more
21st Dec 2018 (6 years ago)
J Mcghee
Excellent service changed the locks for free will always use again and recommend them to other property buyers... Read more
Buyer
23rd Nov 2018 (6 years ago)
J Varghese
Horrible experience, not trustworthy. After 15 to 20 mins of waiting out side the property ,We had called in to view a property and decided to take it then and there. But the lady who showed the property asked us to go to the office and make payment. I had to rush to their office, but somehow managed to reach there. To my surprise it gone by then. I didnt know at that time, that they had already decided to give it to someone else (the person who saw the property after me). So when i reached their office they informed us that its already gone. It was a trickery. If they didnt want me to take the property, they could have at least told me straight and plain.
Honesty and Trust are the most fundamental aspect of being an estate agent. Unfortunately they dont have both and I wont recommend them. Very bad people.... Read more
16th Nov 2018 (6 years ago)
K Berry
Helpful and professional when selling my property, kept me informed with good communication throughout the process. would definately recommend.... Read more
Seller
29th Sep 2018 (6 years ago)
T Cleere
Whites have been my Partners letting agent for 5 years now. Recently he went into the office wanting to move from the flat he was renting through whites.
He could not have been treated any better. An appointment was made for a viewing of a property that took his eye. He loved the property and went back to the office and the paperwork was ready to be singed . Everything went so smoothly. His old property was inspected two week before vacating. Advice in this visit can be given to help you achieve full deposit back.
Pete could not believe that one day after the end of tenancy his deposit was in his bank as cleared funds. So efficient.
Had a couple of minor teething issues in new property and within two hrs of calling a plumber was at his house and fixed the problem.
A special thanks to Alex Pete's agent. Also to the whole team who are very professional friendly and efficient. They made Pete's move run smoothly and with very little stress. Pete looks forward to his continued business with Whites lettings.... Read more
Tenant
26th Aug 2018 (6 years ago)
P lee
Great sales and letting agents.... Read more
30th Jul 2018 (6 years ago)
L Sanderson
Simple and straight forward process. Very student or employee friendly and certainly an easy all inclusive option for people looking to move to the Northampton area.... Read more
17th Jul 2018 (6 years ago)
Harmony
Brilliant service, highly recommend!... Read more
18th Jun 2018 (6 years ago)
J Erhan
Top quality indeed. Two hours waiting in vain for a brilliant agent in the front of a spooky house in a ghetto was the experience of my life indeed. I definitely recommend this agency from the bottom of my heart... Read more
26th Mar 2018 (6 years ago)
R Gwilliam
We have used Whites for over 8 years for managing our property rental and have had an excellent service from all the team. Everything was professionally managed and they really gave excellent advice as and when needed. They also found a buyer for our property at the right time and everything was handled without any fuss. Big thank you to all at Whites.... Read more
Seller
20th Feb 2018 (6 years ago)
G Collins
Whites Estate Agents are my property agent for my portfolio and I can only say they always respond and act very quickly indeed to both my tenants and myself. Tenants happy = Landlord happy... Read more
Landlord
16th Feb 2018 (6 years ago)
S K
Excellent service for both sales and rental. Staff are professional and attentive who inform, communicate all the way through the process of sales and rentals. I have both bought and currently have properties let through Whites - could not be happier with the service provided. Finally an agent who lives up to the expectations of what they are supposed to deliver in terms of all round service. Would highly recommend for rentals, sales and landlords. Have used other agents and they do not compare to Whites & all the staff.
They can never do enough from advice, resolving issues and using their contacts to keep your life as easy as possible.... Read more
Seller
13th Feb 2018 (6 years ago)
D Yashlaha
The property we took on rent from Whites Agent was provided with very good service including out of hours support as well.
Also, we got prompt support whenever required for anything. Got full deposit back for small wear and tear.
I would definitely refer them for any kind of lettings required.... Read more
Tenant
1st Nov 2017 (7 years ago)
T Batson
Whites Estate Agents have four of my properties and I cannot speak highly enough of their service and staff attention to detail. They take the anguish out of Buy-to-Let.. First Class company... Read more
Landlord
1st Nov 2017 (7 years ago)
B Mills
Having both bought and sold through Whites, and had them manage our property for six years in between, I can’t emphasize enough how professional and dependable they have been. Nothing has been too much trouble and they have been careful to find the kind of tenants you'd like in your property. The whole team at Whites have consistently given us first class customer service, often going well above and beyond what you could reasonably expect from a lettings agency. This has been invaluable, as we moved to a different part of the country and were completely reliant on them for everything. Even the MD rolls up his sleeves to sort out issues if necessary, and when it comes to selling his experience and knowledge of the local market is second to none. If you’re a prospective landlord, or looking to sell your home, honestly: don’t look anywhere else.... Read more
Seller
5th Oct 2017 (7 years ago)
E Martin
Excellent service at our property. Any maintenance issues were dealt with promptly and thoroughly. We always had a point of contact at Whites office and we're notified before anyone entered our property.
Most importantly we received our deposit back in full, no deductions were made for wear and tear or minor issues (this has not been my experience with previous letting agencies!)
Overall we found Whites to be very reasonable and would highly recommended them as a letting agency. The best agency I've used so far.... Read more
Tenant
7th Aug 2017 (7 years ago)
K Stephenson-Wood
Whites were very helpful in assisting us with our transition into our student property. Always there to help and professional. Thanks.... Read more
Tenant
24th Jul 2017 (7 years ago)
T Hawkins
Whites were excellent at finding a property that suited us, and were very fair estate agents. Overall we found them to be open, honest and responsive. 10/10.... Read more
15th Jun 2017 (7 years ago)
S Tippleston
Excellent rental management company.... Read more
Landlord
9th Jun 2017 (7 years ago)
A Dove
A longstanding firm with professionalism and dedication. Their experience coupled with their efficiency make for the best firm to use in all cases, for letting and rental, both sides. Highly recommended.... Read more
27th Oct 2016 (8 years ago)
D Rees
Whites Estate Agents and Whites Residential Lettings, Northampton, should be your number one choice. Their sales team have undoubted local and industry knowledge. A landlord, tenant or vendor must demand the security of an ARLA, NAEA and professional agent like Whites. There is no proficiency or indemnity requirement for letting agents and the lettings industry does not demand professional qualifications. It still remains partly unfettered by legislation or regulation so making the right choice is vital. Whites are up to date with the constant and ever-changing tenancy and landlord laws ensuring you as a landlord are fully compliant and as a tenant you feel safe too. Whites coordinate maintenance in a truly efficient way. Problems are dealt with actively giving confidence to both landlord and tenant. Whites really do 'do' everything! The hands on approach and the willingness to go above and beyond for vendors, purchasers, landlords and tenants is truly refreshing. Transparency with fees, professionalism and the warm honest service Whites provide on both sales and lettings does make them stand out in an industry lacking consistency.... Read more
7th Oct 2016 (8 years ago)
J Booth
These guys are awesome! Extremely professional, proactive and organised. Fantastic! Would recommend them to any landlord looking to let their property.... Read more
Landlord
7th Jun 2016 (8 years ago)
T farmery
I have rented with whites for nearly 8 years now and have always found them to be helpful and proffesional.Always had good service.... Read more
Tenant
21st Apr 2016 (8 years ago)