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- Whites Estate Agents
Whites Estate Agents
Opens Monday at 9:00am
339 Wellingborough Road, NN1 4ER
Whites Estate Agents are an estate agent in Northampton. They mainly list properties in NN1, NN4 and NN2. Over the last 6 months, they've listed 28 properties, with 8 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Whites Estate Agents Reviews (121)
Have you used this agent?
85%
2%
2%
0%
12%
B TV
Landlord is so rude incredibly passive aggressive on the phone! For no apparent reason at all,felt very singled out compared to the treatment given to the rest of my shared tenants.extremely unprofessional and very disheartening.
10th Jan 2024 (14 weeks ago)
Y Byrne
Fantastic service from Whites Letting agents. Work was needed between tenancies, painting, flooring & repairs and they scheduled all the contractors for quotes, then the work to be carried out all in time for the new tenants move in date! I’m so pleased with how the house looks, so are the new tenants. A special mention for Alex who kept me up to date throughout with the schedule and completion. Really took the stress away for me. Thank you!
31st Oct 2023 (25 weeks ago)
J Chance
All the team at Whites have been professional, friendly and trustworthy, giving me the best advice and support for both renting my property over the last 15 years and more recently in selling my property. I highly recommend them
7th Oct 2023 (6 mo. ago)
S Frazer
Frequently communicated with us and were quick to respond and help us if we ever had any issues. Were always easy to reach and were always kind when interacting with us
10th Aug 2023 (8 mo. ago)
M Gibson
Brilliant staff very helpful from the beginning to end of my tenancy 10/10 would recommend ????????
27th Jul 2023 (8 mo. ago)
P lee
We rented a few houses through White’s and always had a fantastic service from them. Very accommodating when we needed to move and found a new place for us quickly.
22nd Jul 2023 (8 mo. ago)
M I
DO NOT BOOK THIS PLACE. If I could give 0 stars I would. Unfortunately that is not an option! If you are thinking of getting an accommodation with them, think again. Right from the customer service to the booking process. I would not reccomend!
Their lack of professionalism is alarming, I spoke to Emma who was so unprofessional, childish and disrespectful. She spoke to me in a condescending manner. It felt like a shouting competition. Her tone of voice was so loud I had to turn down my volume on the phone. When I began to show evidence that there was a lack of communication on their end, Emma began to be passive aggressive towards me. Not only insulting me but also my mother. My sister overhead the conversation and decided to speak in an attempt to diffuse the conversation. To which Emma replied “and who the hell is this I am speaking to now. I don’t need to speak to you. I’ve already spoken to your mum and sister”. She was so rude which her colleagues overheard so I then spoke to Ben (her colleague) Even after giving over the phone she was demanding Ben to to disregard my questions and continue to emphasise her point (which was invalid).
This company also failed to conform to their own terms and conditions. Which stated I have 15 days to respond after sending my deposit. Instead they called me 5 days prior to the deadline and told me I have until the end of that day. Following this, the staff blackmailed me verbatim ‘you won’t be given the accommodation if …’. Not only is it clear that they are scammers who are eager to get the highest bidder. (As there is high demand but lack of supply). It also shows a lack of human decency and no training in customer service. They have demonstrated minimal remorse about this situation despite the personal email I sent to them.
This has made me revaluate whether living there would be a smart idea. As I am unsure if they will be petty and give me an unsuitable accommodation. Tantamount to this I fear for my safety after the blackmail and verbal threats made on the phone. It appears they had a personal issue with me. Baring in mind I have been nothing but polite! Ironically, they tried to flip the situation and say I was rude whilst also denying any responsibility; until I told them I recorded the conversation. PLEASE PLEASE PLEASE USE OTHER HOUSING AGENCIES TO AVOID GOING THROUGH SUCH A HORRIFIC EXPERIENCE. I FEAR THE RISK OF BEING HOMELESS OR HAVING TO STAY IN NY HOMETOWN TO STUDY AS THEY HAVE NOT FOLLOWED THE HOUSING PROCESS.
19th Jul 2023 (9 mo. ago)
Julie
5 stars all the way with these guys. All the staff have been great. Everything went smoothly during my tenancy and at the end of my tenancy too.
Genuine people.
23rd May 2023 (10 mo. ago)
H Wilson
Had a viewing with this company and they were amazing with finding properties that matched what I needed, one of the staff Sami was so friendly and really made the process less stressful
16th May 2023 (11 mo. ago)
G heledd
Whites agency were very efficient and friendly when we did the viewings, would really recommend.
13th May 2023 (11 mo. ago)
M James
Whites have been really helpful on my journey to find a home. Special thanks to Sami who has been professional throughout and has dealt with all my queries. Would recommend to everyone.
13th May 2023 (11 mo. ago)
L Barnett
Amazing team of people very professional and super helpful. Special shoutout to Sami spoke with him he’s incredible!
13th May 2023 (11 mo. ago)
I M
Very good phone etiquette and professional staff, would really recommend to everyone. Have lived in their student houses for 2 years and could not have asked for a better company to stay with, very happy with them and big thanks to Emma and Ben for their help.
6th May 2023 (11 mo. ago)
E Kemp
Really good experience with them here! Very professional and friendly staff all around. We’ve stayed with whites for the full 2 uni years we had and never ever had a problem
6th May 2023 (11 mo. ago)
K E
When I phoned I spoke to Sami who was great at communicating with me about the properties I was looking for.
6th May 2023 (11 mo. ago)
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