P Rayarela
I had a vacant property in in oadby which I didn’t know what to do, I spoke to the lettings team , Umaar , Daniel and Jordon , were very helpful . They put my property on the market and conducted viewings and my property was let within 2 days which was amazing . They kept me updated throughout the way and made it very smooth for me. I would definitely recommend!... Read more
Landlord
19th Oct 2024 (17 weeks ago)
Terrible to deal with would never ever recommend them to anyone... Read more
Seller
9th Oct 2024 (18 weeks ago)
Over valued the property to lock you into a 20 week contract.
Going through the process of complaining to the TPO, I would avoid this agent if I were looking for an agent in the future... Read more
Seller
23rd Sep 2024 (21 weeks ago)
A Choudhury
As a landlord I wanted a professional company and chose William h brown , I spoke to Umaar and was greeted by a lovely smile , he sat me down an and explained everything . The level of customer service and knowledge he has was very impressive I now have a number of properties to let with William h brown and will definitely recommend dealing with Umaar for anyone looking to do the same !... Read more
Landlord
14th Sep 2024 (22 weeks ago)
nadim
as a first time landlord I decided to give William H brown city centre a go , and I was greeted by a lovely chap called Umaar , I wasn’t too sure how lettings work , he explained everything to me and made it a very smooth process for me . I’ve now got 6 of my properties to let with William h brown. And I’d never look back !... Read more
Landlord
14th Sep 2024 (22 weeks ago)
P Raithatha
Great help from Grace Maddie and Tia! Couldnt recommend them enough. They helped me from viewing all the way through to collecting the keys. Will be using again in the future:)... Read more
12th Sep 2024 (22 weeks ago)
H ruiz
I dealt with tia and she was really helpful and friendly. Answered all my questions... Read more
5th Sep 2024 (23 weeks ago)
M S
Paulo and the team at William H Brown have been fantastic. The process of selling our home has been smooth from start to finish with ongoing support.... Read more
Seller
5th Sep 2024 (23 weeks ago)
D Sandhu
Such a great team so helpful especially Tia always going out her way to go that extra mile, was a smooth transaction very trustworthy will definitely use again for our next purchase!!... Read more
Buyer
5th Sep 2024 (23 weeks ago)
S Burton
Devante was very helpful and attentive when taking me through the process of buying my first property. He sent me properties in the location and price range that fitted my criteria. If you want someone to pay attention to detail, and find you the perfect property then speak to Devante!... Read more
Buyer
5th Sep 2024 (23 weeks ago)
A Drumea
I have recently had a valuation conducted by Paulo. I couldn't fault the quality of service received. Paulo's knowledge and understanding towards our wants and needs was exceptional! I will without a doubt reccomend the services W.H Brown offers to family and friends with confidence.... Read more
Seller
5th Sep 2024 (23 weeks ago)
S McDonald
Great friendly staff.... Read more
5th Sep 2024 (23 weeks ago)
M Tayub
Had a great experience, I need help to get a property which was suited to me and I came across a chap called umaar from the letting team and proved to me that it’s not impossible to find the right property for myself.... Read more
2nd Sep 2024 (24 weeks ago)
K 1
Jordon from the lettings team was very professional through out the whole process of renting my property. He always kept me updated and found me a tenant in the time frame he said he would. I definitely recommend any landlords to go to Jordon at William h brown for advice and help.... Read more
Landlord
31st Aug 2024 (24 weeks ago)
J Lauder
Extremely pleased with the service provided by the company when I enquired about rental properties and more specifically Jordon Anson was great at helping me find a property to rent.... Read more
Tenant
31st Aug 2024 (24 weeks ago)
Anonymous Homeseller
We listed the property with a well known estate agent in our area in February 2023 however, were unable to secure a sale for our property. The agent over-valued the property and this caused a wave of potential buyers to lose interest quickly. I ended up selling my house for 38k lesser than the agent listing price. I gave them 6 months and with hardly any genuine buyers and deadline not being met (we didn’t want to lose our ongoing purchases as we were in a chain), we took our property off the market and sold the house privately.... Read more
Seller
17th Jul 2024 (6 mo. ago)
Anonymous Homeseller
The staff were all very professional, friendly and knowledgeable. They were always very happy to answer any queries.
My only criticism would be that they initially overvalued my property. I suppose they had to test the market.... Read more
Seller
17th Jul 2024 (6 mo. ago)
M Tams
Maddy has been brilliant through the process of selling our house! She got us more money than what we wanted and communicated with us and the solicitors to get us moved into our new home this week! Highly recommend Maddy and her team.... Read more
Seller
12th Jul 2024 (7 mo. ago)
I Marshall
Walked into the office to get some advice on selling my home and was assisted by Grace. She was amazing, really pointed me in the right direction and booked me in for a valuation. She was helpful, kind and put me at ease. My home is currently on the market and the communication is impeccable. I would defo recommend them again in the future. Thank you grace.... Read more
Seller
10th Jul 2024 (7 mo. ago)
H baria
Very bad service I was trying to call back them more then 100 time after I got call from them in 30 second but no one answered my phone call I don’t think they get busy in 30 second after I received phone call from
Them..... Read more
14th Jun 2024 (8 mo. ago)
Aliyah
Even a 1 star is too much for this company.... Read more
12th May 2024 (9 mo. ago)
Overall reasonable service
Used the modern auction method and if it goes through quickly then all been worthwhile... Read more
Seller
11th May 2024 (9 mo. ago)
D Gadgets
Really rude staff on the phone. Property has a for sale board outside which I called to enquire about.
For sale board has been there for a few weeks now, but no advertisement on the website or any of the property search engines. Called to enquire and was advised this property is not for sale at the moment due to missing paperwork. I politely advised that this is misleading and to feedback that the sale board should be removed if the property is not for sale. Agent on the phone said thank you for your feedback, did not let me continue and disconnected the call.
Happy to take money but clearly not happy to take some constructive feedback.... Read more
29th Apr 2024 (9 mo. ago)
B Sade
Excelent service by Chloe French
very friendly and very professional
Had very smooth process rentin my home... Read more
Landlord
29th Apr 2024 (9 mo. ago)
A Anoh
Used agent to rent house. Used Chloe French. She is very welcoming and extremely helpful all through the process and very easy to communicate with. She explained the whole process and made it easy to understand every step. She is an excellent Lettings Negotiator.... Read more
Landlord
12th Mar 2024 (11 mo. ago)
E (Evo)
So far absolutely brilliant, they have a strong commitment to your selling your property.... Read more
Seller
21st Jan 2024 (1 year ago)
D Rayarela
My husband and myself highly appreciate the effort William H Brown team have put in to deal with tenants. Their prompt efficient service and feedbacks are also appreciated.
Daksha Rayarela... Read more
Landlord
5th Dec 2023 (1 year ago)
D Whittle
Typical estate agent.... Read more
16th Oct 2023 (1 year ago)
B Ogabo
Friendly and courteous staff with a great customer service.... Read more
18th Sep 2023 (1 year ago)
C Liauw
Great service from all staff at W H Brown, most particularly Raj who helped hasten answers to solicitor enquiries and ensure timely exchange and completion.... Read more
Seller
30th Aug 2023 (1 year ago)
R Reviews
Very slow at everything and cannot seem to close deals.
Had to cancel and re-start house hunt and currently awaiting refund on deposit from William H Brown, which again is very slow to process. I was told the reason is they are too busy.... Read more
23rd Aug 2023 (1 year ago)
M Kaur
The service I have received from the Leicester branch and Abbie Sayers (Sequence Liverpool) has been excellent thus far.... Read more
21st Aug 2023 (1 year ago)
J Stokes
Really helpful staff, spoke with a really helpful agent called Mia who gave me some really helpful advise and answered all of my questions regarding starting to look at properties with my partner, really reassured me about the process as I was extremely overwhelmed about the idea! A huge credit to William h brown, thanks again Mia.... Read more
19th Aug 2023 (1 year ago)
C Bond
Mia is a excellent estate agent, helpful, I would highly recommend going to speak to Mia for your property advice... Read more
28th Jul 2023 (1 year ago)
J Hope
This letting agency is a huge letdown! They keep saying they'll get back to me, but it's all talk and no action. Whenever I call for an update, they just hang up on me! Seriously rude!
They don't seem to care about their customers at all. Who treats people like this? Save yourself the headache and don't bother with this agency. They're unprofessional, unreliable, and disrespectful. I'm warning everyone I know to stay away from them. Find a better letting agency that actually gives a damn about their clients.... Read more
Landlord
27th Jul 2023 (1 year ago)
G Peach
Maddy came out to put my house on the market . What a fantastic estate agent! She was clearly very good at her job and knew it inside out! She was by far the best person to deal with in the office. She was perfectly professional and kept me informed all the way. She helped me sell my home very quickly and nothing was to big or too small for her to handle. Such an asset to this company. Would highly recommend and trust her again! I wish I could give her more than 5 stars ????... Read more
Seller
20th Jul 2023 (1 year ago)
Baetzea
Ben Cooper of William H Brown visited my property to carry out a valuation and was friendly and knowledgeable, and the valuation was confirmed by email within a few hours as promised. The company as a whole seem very professional.... Read more
Seller
20th Jul 2023 (1 year ago)
J Jadeja

I asked WB to put a property on the market for sale.
My opinion is to keep away!!
There has been a clear lack of communication. They have been really unsupportive when things went wrong. I was told that the sale was secure, not knowing that the buyers mortgage had not been approved. I kept contacting them over a number of months and being told that they are waiting for a response on a revised mortgage. It dragged on and on until I asked for certainly because I had given notice to the tenant, from the information given to me by the company. This was costing me to keep the property available for the sale. Eventually I was so frustrated that I said if the buyers are serious, they can rent the property until they secure a mortgage. It is at this point that to my amazement and horror, that I was made aware of the flaky nature of the buyers position in the sale.
When I contacted the office and left numerous messages, I was told they had contacted me. There were no missed calls on my phone !!
I complained 3 weeks ago setting out all my concerns in an email - I only received a phone call this morning to say they will respond.... Read more
Seller
18th Jul 2023 (1 year ago)
T Pawar
Recently brought a house through William H Brown Leicester and was so happy with the service given, my needs were fully catered to and the team were extremely helpful. My purchase was handled predominantly by Rajwant Kaur who I must say was amazing - I received frequent updates and all the information required to make my purchase as smooth as possible. She dealt with me in the most professional and informative way. I will definitely be coming back here for any future purchases and referrals... Read more
Buyer
15th Jul 2023 (1 year ago)
N Madan
Knowledgable staff... Read more
8th Jul 2023 (1 year ago)
R Ryan
Mia was great help with me whilst I was searching for a property. She has great knowledge & quick at responding. Will definatly be recommending her to any friends or family that go on a property search in the future. Thank you :)... Read more
6th Jul 2023 (1 year ago)
L MIHIDJAI
Amazing experience. We have been dealing with Chloe and all the process have been a clear, easy and smooth process. The team is always available to help and answer queries.
Great customer service.... Read more
30th Jun 2023 (1 year ago)
J Kethi
It can be difficult to get a home in UK but Chloe French from William Brown H made it very easy for me. Thanks guys for making it very easy for me... Read more
Buyer
29th Jun 2023 (1 year ago)
T K
Have used this branch for many years but now there is really poor service from the new team. They didn’t reference the guarantors and forgot. They never sent the contract through to the tenants or myself and had to constantly chase. They charged excessive non agreed fees via rent collection service and now trying to charge me more than agreed. They tried to charge me another £100 for an interim income expenditure report and was never told if this, when agreeing to fees. I’m trying to get my money back. No response to phone call messages asking for a return call. Poor service.... Read more
Landlord
8th Jun 2023 (1 year ago)
M Cory
I’m not ready to move yet but I had no idea how it works, Ben was a huge help. He’s guided me through the process. When I am ready I’ll be turning to him.... Read more
27th May 2023 (1 year ago)
Cairo
Luke and Chloe went above and beyond for me and my partner, couldn't thank them enough.
Would definitely look to them for help again with moving in the future.
10/10 cheers guys.... Read more
26th May 2023 (1 year ago)
R Janabali
Poonam Kanabar and Mia Adkin have been a great help with our mortgage application. Would definitely recommend them :)... Read more
3rd May 2023 (1 year ago)
I Aubby
I have been dealing with yourselves for more than 5 years, and I always receive an exceptional service.
I want to pay particular homage to both Luke and Chloe. They always go the extra mile; always keep me in the loop and provide considerable reassurance. A real asset to the William H Brown (Leicester) team.... Read more
3rd May 2023 (1 year ago)
T chauhan
Tia was amazing, she made our experience very positive and easy. She dealt with any queries we had! Thank you Tia.... Read more
30th Apr 2023 (1 year ago)
R C

I filled in a form online to register my interest in a free valuation. From that minute- I have been on a rollercoaster of positive encounters and experiences. I had a call straight away from Mia who was so friendly over the phone and reassuring as this is a very big scary step- selling a house I love!! I was then met with Chloe, a young knowledgable hard working patient - just amazing young lady. I was truly relieved to have her sit me down and talk through everything with me- Chloe was so warm and positive about my house- and verbalised all the features she loved and that really made me want to go with WIlliam H Brown. She came prepared with price comparable houses in my area and didn’t put any pressure on me to choose them- and gave me the time I needed to decide but also explained the whole process and who are involved (solicitors, photographers, viewing agents etc). Chloe, made the whole daunting feeling go away. Thank you- and she’s so approachable and easy to chat to- and has made herself available to me whenever I have any queries- I’m really grateful. ???????????????????????? and my cats loved her so much- they never come round guests unless they feel safe and happy.... Read more
Seller
25th Apr 2023 (1 year ago)
T Steel
I would highly recommend the Leicester Branch, Mia and the team were a brilliant help and assisted me with all of my queries.... Read more
24th Apr 2023 (1 year ago)
J Agar
I'm a first time buyer, I was completely overwhelmed and had no idea where to start. But I was introduced to Ben who was very informative and Polite and made the process a breeze... Read more
Buyer
24th Apr 2023 (1 year ago)
S Harwood
What a breath of fresh air! Maddy and her team made the process of relocating so much easier. Kept me updated throughout the process. Thank you... Read more
21st Apr 2023 (1 year ago)
S Agabani
I would like to share my experience with the William H Brown Leicester , I had the best experience assisted by the highly professional agent Chloe French , I would personally recommend William H Brown and it’s going to be my first option to ask when looking for a property... Read more
7th Feb 2023 (2 years ago)
D Raniga
Mia has been really helpful and has dealt with all my property needs quickly .
I could not thank her enough .... Read more
27th Jan 2023 (2 years ago)
D Raniga
I had a viewing with Tia and she was really helpful and answered all my questions straightaway .
I could not thank her enough for her help and time .... Read more
27th Jan 2023 (2 years ago)
S N
I hadn’t seen a lettings manager like Luke; he will not respond for anything, delays all the things, it had been since 2 months we were chasing him to refund our deposit, he hadn’t done it yet
Very worst service... Read more
Tenant
17th Jan 2023 (2 years ago)
B Dimchev
Luke Saunders-Osbourne helped us rent a house!... Read more
Tenant
16th Jan 2023 (2 years ago)
P kaur
Good agency, ask for Luke for renting a property.... Read more
14th Jan 2023 (2 years ago)
S Singh
Excellent customer service.
If you ever want to rent a house ask for Luke, he will explain the whole process and make renting a house so much easier.... Read more
Tenant
14th Jan 2023 (2 years ago)
B kaur
I wish I had enough time to list all the things wrong with this company, having used them for almost 2 years to fully manage the rental of my properties; I can say it’s been nothing short of a nightmare. Not only have the let my brand new property to tenants that within a month trashed it and been and have been arrested for nuisance in the neighbourhood. Their management of the properties have been awful, you end up having to keep chasing them weeks on end or do it yourself. Just avoid this company all together, it’s an estate agent from hell.... Read more
Landlord
3rd Jan 2023 (2 years ago)
R Abdel-illah
Been looking for a property to rent as I saw one of interest on Zoopla. Tried for over a week to get in touch, and they don't even bother answering the phone. And on the two occasions I got through to someone from the sales department, they say they're taking my number and info to pass onto the lettings department to call you back but they never do.
I give up. Going elsewhere.... Read more
Tenant
3rd Jan 2023 (2 years ago)
P couples
I would like to thank William H Brown for the outstanding service that they provide. Poonam has been truly remarkable mortgage advisor. She is truly a professional and the customer care she provides has been fantastic throughout the process. They helped me to find an excellent deal as a first time buyer. She was extremely knowledgeable and informative, she kept me updated thoughout the application process. And Poonam helped us to find a good lawyer which everything took us 2 months to complete and get the keys , all this thank you goes to Poonam as she already had a lawyer ready for us .
I wouldn't hesitate to recommend her services to any potential buyers. Thank you very much Poonam and William H Brown... Read more
Buyer
21st Dec 2022 (2 years ago)
M Outram
Great team. Helpful and friendly. A big thank you to you all for helping our move get through... Read more
26th Nov 2022 (2 years ago)
M Waw
Please avoid their mortgage brokers. Worst service that I have ever received. Took months too long, as there was no contact with that person. There was a lot of promises and reassurance until the moment I have done all the payments. After this, reaching them was nearly impossible. They had a landline broken for weeks. When asked in branch why they did not reply to my emails either, the assistant laughed at my face saying they are busy. There was a lot of information passed on that untrue as well. When asked to provide a report with dates regarding my case, I got a summary written quickly and send via email The only prove of the work that was done included one month's message with the bank.
Please, any potential buyers, avoid this place for your own sanity and find better brokers.... Read more
Buyer
11th Nov 2022 (2 years ago)
A Singh
Asked for valuation which they came out for. Promised written valuation same night. Then nithing and no response to calls or emails. Absolutely rubbish service.... Read more
25th Oct 2022 (2 years ago)
K Gandhi
Absolutely had a terrible experience today with William H Brown Estate Agents in Leicester. I would not recommend using them as their fees are very expensive and any other agent can do the job better and cheaper.... Read more
14th Sep 2022 (2 years ago)
S Memerty-Thomas
Absolutely Brilliant Estate Agents, Very Professional and Extremely Friendly, they Work Tirelessly to help you when it comes to Buying and Selling your Property and keep you informed at Every Stage. Definitely an Estate agent to use when ,Buying, Selling or Renting your Property. Five Stars all around for William H Brown Estate Agents.... Read more
2nd Aug 2022 (2 years ago)
R Sadler

I arranged a viewing for a property in Leicester - a fairly long commute from my current residence. A day later, as I was scrolling through Zoopla/RightMove again, I noticed that the property was stamped "Let Agreed". However, nobody called to cancel my appointment. I waited another day or so before I contacted the company, who insisted that the property was, in fact, still on the market, but it was receiving too much interest so it was taken down, and that I should come to the viewing as planned. I explained that I was yet to recieve a confirmation email with the details of the property - postcode etc, and I was reassured that they were being sent to everyone that day. It was never sent. When I called to confirm the day before, and to get the info I needed, I was told it was no longer on the market. This company seems very unorganised (as far as lettings/tenants are concerned anyway) - a simple update via email or phonecall would have made this experience a lot less stressful.... Read more
27th Jul 2022 (2 years ago)
D H
Terrible, Most of them don't know what they're talking about, can't help you and only care about your money and nothing else. Unfortunately I can't leave less than one star here..... Read more
16th Jul 2022 (2 years ago)
D Carman
Raj And Mia were brilliant. Very helpful and professional. Everything was made very easy for me. Thank you Raj and Mia.... Read more
21st Jun 2022 (2 years ago)
N Gunn
Absolutely amazing service. We've had a lot of issues throughout the process of buying our first home (from the sellers side), but Geeta Divecha & Rajwant Kaur have helped us the whole way through. We had no idea where to even start but they both have explained every step, and been very reassuring, no question ever felt silly. Would definitely recommend William H Brown.... Read more
19th Jun 2022 (2 years ago)
K khetia

I would like to say Big Thank you to Geeta for her going above and beyond for her work with Remortgageing my property very fast and professionally completed with all the help needed to understand each products and a good professional financial advice.
I have been using william h brown team for last few years now their response to my enquiry is always very fast and affective and hoope to stay with using their services for many more years to come.
I would like to start of with Thanking each and every Team Member of William H Brown who helped as alongside buying the property we liked, that's Rob, Geeta, Neal who have continued to support and were in communication throughout the process including the unprecedented time everyone has gone through because of covid-19.
Personally i have no words for the professionalism they have shown throughout the each and every process of buying my property and i must highly recommend them to use there professional services always, One's again Thank you.... Read more
Buyer
18th May 2022 (2 years ago)
A beard
As a first time buyer with no idea how to go about the process of buying I can say that all the team at WHBrown Leicester were absolutely amazing from start to finish.
We hit a few hiccups along the way (none anything to do with WHBrown) but the team were amazing and reassuring throughout. They simplified the process for me and kept in constant contact.
Very impressed with the service.... Read more
Buyer
26th Apr 2022 (2 years ago)
K Laurie
Although we unfortunately had to pull out of buying the house we had lined up through William H Brown, I can only speak highly of the service we received. Robert and Geeta have been very helpful at every stage and we never felt pushed into anything, as can sometimes happen with estate agents. We are still using Geeta's services for the mortgage on a different property and would definitely recommend William H Brown to others... Read more
Buyer
22nd Apr 2022 (2 years ago)
T Sandes
Meeting with Poonam Kanabar was excellent... Read more
18th Apr 2022 (2 years ago)
S Kaur
William h brown were amazing in helping .I want to highly commend Raj and Rob for their fantastic customer service Raj is Really friendly proactive and helpful. Excellent service by Raj and Rob... Read more
18th Apr 2022 (2 years ago)
J karavadra
I would like to thank the whole team at WHB – Leicester for the great support and handling of the two-house sales we had simultaneously.
From the moment go we were given great advice, assistance with any queries and support to ensure we will achieve what targets we had set out..
Rob, Raj, Declan and others all played key role's in ensuring this was as smooth as it should be and I would highly recommend anyone looking to sell a property to contact the team and they will get it sorted.
Thanks again for all your help & I’ll be sure to do business with yourselves soon!
Jesal & Kurran Karavadra.... Read more
Seller
14th Apr 2022 (2 years ago)
S singh
????????Thanks guys
Very good work specially Robert.... Read more
8th Apr 2022 (2 years ago)
I Stadnicka
Korri and Kyrell were so helpful and professional and highly recommend... Read more
4th Apr 2022 (2 years ago)
M Owais
Really wonderful experience. Rob Anderson was a really supportive and persevering agent. I felt really well supported.... Read more
3rd Apr 2022 (2 years ago)
L carr
Excellent help, advice and service from Rob. Always available and quick to respond to calls.... Read more
1st Apr 2022 (2 years ago)
R Harris
Im writing this on behalf of my parents who are not very good with moden technology.
I have to say Robert is brilliant and he has help with Valuation , to the sale of the property and finished to the buying , he helped every single way possable from start to finish.... Read more
Seller
29th Mar 2022 (2 years ago)
J ramesh
Geeta is the nice mortgage advisor. She is very kind and honest person I have ever meet.
She is doing her best to help us...
I highly recommend William H Brown to all....... Read more
1st Mar 2022 (2 years ago)
Appalling experience with William H Brown. Accepted offer after being told that the buyer had a mortgage in principle agreed. Turned out he didn't and the agent wasted 10 weeks with this buyer. He eventually pulled out because he couldn't get the funds arranged. I eventually got fed up and gave them notice. In return I recieved threatening letters to inform how if a buyer they introduced during the contract ends up purchasing they'll charge me. They ignore emails and calls and you have to do all the chasing. The fees are extortionate too! When they list the property on Rightmove they do a coming soon ad with no pics or details. Needless to say when they do add the photos and details 2 weeks later the property has moved down the order missing vital potential buyers! Do yourself a favour and look elsewhere.... Read more
Seller
28th Feb 2022 (2 years ago)
L uk
GEETA IS THE BEST MORTGAGE ADVISOR, SHE IS THE BEST I BUY HOUSE SHE HELP ME ALL THE TIME THANKS MISS GEETA... Read more
Buyer
28th Feb 2022 (2 years ago)
Had a great experience with W H Brown.
I would particularly like to mention that the 5 stars are due to Geeta the mortgage advisor ensuring I had everything I needed up from start to finish. From the best mortgage rate to all the required insurances and things that I may have missed.... Read more
Buyer
18th Feb 2022 (2 years ago)
J X
Highly recommend the mortgage consultancy service at William H Brown Leicester branch! The quality of support has been consistent in the last 4 years. Our recent consultant Poonam Kanabar is professional and cordial. We have received expeditious service throughout the latest mortgage application and completion process.... Read more
12th Feb 2022 (3 years ago)
D singh
i m giving 5 star only for geeta mam …she is very helpful and always give her best…... Read more
9th Feb 2022 (3 years ago)
S OBIAKO
Had a really great call today with Poonam to look into my finances and provide mortgage advice . Explanation were really clear and easy to understand. Would definitely recommend her!... Read more
5th Feb 2022 (3 years ago)
J Chelsea
Brilliant service by kyrell very professional... Read more
3rd Feb 2022 (3 years ago)
D Webster
Very happy with the service, when every I phone them they were very friendly and helpful,
Couldn’t recommend them enough... Read more
3rd Feb 2022 (3 years ago)
L zhiyong
Geeta is the best mortgage advisor I have ever met. She is very capable and efficient. I have applied for two mortgages in the last few months with her help. She got everything done very quickly. I definitely recommend her.... Read more
27th Jan 2022 (3 years ago)
William h brown we’re extremely professional and from start to finish did an excellent job in selling our property. Photos detailed and board up quickly. Excellent viewing criteria. Rob was our main contact who was very passionate and hands on and an excellent communicator. Would definitely recommend.... Read more
Seller
25th Jan 2022 (3 years ago)
C Henry
I want to highly commend Kyrell and Koryn for their fantastic customer service. Both were very professional and knowledgeable whilst being very personable and engaging to talk too. They were very responsive to any queries and provided insightful and actionable information.... Read more
24th Jan 2022 (3 years ago)
L Anderson
Called william h brown up as a first time buyer. Extremely helpful, talked me through the buying process and the mortgage advisor was very helpful.
I highly recommend it... Read more
Buyer
22nd Jan 2022 (3 years ago)
A Rana
I would like to thank Kyrell Walters and team for an amazing job. They delivered from start to finish. I will be using them in the future.... Read more
15th Jan 2022 (3 years ago)
S Das
Viraj from William H Brown showed a customer our property and later he asked me if I can give a review for him on Google. Guess what!!
Extremely poor experience!! Lazy managers and not many ideas to see the property.... Read more
Landlord
7th Jan 2022 (3 years ago)
V M.S.
We were searching for a house for ourselves in Leicester but we were based in London. So, it was a bit of a nightmare travelling to and fro. What really put us off on most of the viewings was the fact that the estate agents were just not bothered to answer our queries. But our experience with William H Brown, and especially with Kyrrell, was totally different. They were ever so welcoming. Kyrrell took us around the property and showed us every room. He was so patient with our queries and answered all of them without any hesitation. We were warmly welcomed in by Kyrrell and he was really friendly throughout. He's definitely an asset for the company. You guys are really very professional and passionate about what you do. Please keep it up!... Read more
28th Dec 2021 (3 years ago)
J Duggal
I have been dealing with Raj Kaur at this branch and she is very helpful, professional and understanding. I would highly recommend William H Brown especially Raj to get what you need.... Read more
26th Dec 2021 (3 years ago)
A Belle-Ricketts
I would like to highlight Kyrell's excellent service in helping me find properties. He has gone above and beyond and his efforts need to be recognised! Quick responses, very friendly and overall a star. Would definitely recommend him to anyone needing property help.... Read more
16th Dec 2021 (3 years ago)
K Belle-Ricketts
I am leaving this review because one employee in particular stood out. Kyrell has been helping me to look for properties and he has been keeping me updated. He is very knowledgeable and knows his stuff. Kyrell always responds in a timely manner and is polite and professional. He is never late for viewings and really wants to help and deliver great customer service. He is a credit to this company!... Read more
15th Dec 2021 (3 years ago)
O Hague
William H Brown were amazing in helping us find our perfect central apartment in a matter of weeks. Kyrell specifically was great at communicating throughout the entire moving process and really helped us to find the perfect the place to settle. Would highly recommend, great customer care.... Read more
Tenant
15th Dec 2021 (3 years ago)
Brady
Kyrell was great at helping me find a property! Would highly recommend... Read more
15th Dec 2021 (3 years ago)
EmbraNe1
I live overseas and therefore contracted William H Brown, Oadby, for 'Full Management Service' to rent my property, largely because of the professionalism & knowledge exhibited by their great local staff, Neeley Turrell & Kyrell Walters. However, since signing-up, I have been forced to work mainly with Sequence (their company name) people from all over England (Cornwall, Lincolnshire, Merseyside...) which is frustrating, tiresome and exactly the opposite of the 'local service' I thought I'd signed-up for! The only real benefit is that they are in the same time zone, although far away from Oadby...... Read more
Landlord
15th Dec 2021 (3 years ago)
Personally not happy with service. House was with them for four months, nothing. Changed agents and sold in one week ... Read more
Seller
9th Dec 2021 (3 years ago)
G Singh
Raj Kaur was extremely helpful. Thank you for your service... Read more
28th Nov 2021 (3 years ago)
N Dhillon
Received great customer service from Raj Kaur, she’s very professional and attentive, highly recommend her.... Read more
28th Nov 2021 (3 years ago)
S B
Iv been dealing with Raj Kaur at this branch and she is very professional and extremely helpful she definitely goes the extra mile and really looks after you! I have been very let down with other agents due to poor communication but I would highly recommend William brown as they have wonderful high experienced staff!!!!... Read more
28th Nov 2021 (3 years ago)
G Okpara
Kyrell is really customer friendly, proactive and helpful. He was very detailed in providing information, I find that he is very patient to allow me view different properties both in person and digital.
I was particularly impressed with his Good knowledge of each properties pros and cons.His in-depth knowledge of the properties location is also a plus
Keep up the good work Kyrell and thank you for your good service as well as all Williams brown staff Who supported our need for a new home and I was impressed with the quality of service receive and the patient displayed by kyrell and Neely during the time .
I will definitely recommend this office to anyone one look for a new home .... Read more
28th Nov 2021 (3 years ago)
T Darrell
Best Agency ???????? Good job... Highly Recommend... Read more
27th Nov 2021 (3 years ago)
Sold my house quickly for a good price.
Wasn't happy though with the conveyancers though recommended by this agent as were very slow and could never get through on the phone. ... Read more
Seller
9th Nov 2021 (3 years ago)
E Cicek
Poonam has been fantastic! Highly recommend her services. She not only managed to get a mortgage approved for me on a very difficult property but also got me a great interest rate. I cannot thank her enough for her help and support which was handled with speed and professionalism. I am glad Poonam took care of my case and I highly recommend William H Brown - in particular to any first time borrowers.... Read more
Buyer
1st Nov 2021 (3 years ago)
F Sacranie
Great at responding to get business and since… no reply! I chose WHB in good faith and they let me down… from not responding to emails and worse, lying! Would not recommend!... Read more
15th Oct 2021 (3 years ago)
H Gs
No updates received. Had to call em everyday for an update. Bad staffing.... Read more
10th Oct 2021 (3 years ago)
H Mistry
Used William h brown for purchasing my mums house and they have been excellent and incredibly supportive through every step of the process, an excellent estate agent and amazing customer service. Would definitely recommend to anyone selling or buying a property .... Read more
Buyer
14th Aug 2021 (3 years ago)
O novais
I really enjoyed the work done by this agency, especially Getta and Rob. In addition to being efficient, helpful, always ready to solve any type of problem and fast, they are very nice and friendly. I recommend 1000%. Thank you for your help and advice.... Read more
29th Jun 2021 (3 years ago)
G Singh
Robert at William H Brown kept in touch with me throughout the sale and always responded to my enquiries promptly. Great experience.... Read more
Seller
15th Jun 2021 (3 years ago)
M Teladia
Bought my house through William H Brown. Dealth with Neil, Rob and Sauda. All acted in a professional manner and despite persistant calls from me were always happy to respond. I would recomend the estate agents to friends and family.... Read more
Buyer
10th Jun 2021 (3 years ago)
M thomas
Very helpful in difficult situations... Read more
4th Jun 2021 (3 years ago)
Quality service.....all straightforward. No hassles or issues... Read more
Tenant
26th May 2021 (3 years ago)
A Seth
We had a great experience in buying the property through William H Brown. Most of the time we dealt with Raj and she was very helpful, friendly and professional. Would definitely recommend WHB.... Read more
Buyer
25th May 2021 (3 years ago)
K Gilchrist
Can't fault all of the team at William H Brown
They bent over backwards to help me in every way possible in securing my new Property
A massive thankyou from Me, Beth and tyler... Read more
Buyer
25th May 2021 (3 years ago)
E Stevens
We used William H Brown for our son’s house sale, which is the third time we have sold through the Leicester Branch. Each time they managed to sell our property within days of it being advertised and at the right price, which was amazing as the last sale was during lockdown!
We are all aware of the horrors of selling and buying a property, definitely very stressful and this recent sale was during the lockdown which didn’t help matters at all. However we are pleased to report that WHB handled everything professionally and with minimum fuss. We think there are often problems during the process of buying and selling property and we believe WHB understand this, showing empathy and support when necessary. We most certainly needed support in our last sale with the conveyancing company as they were a nightmare and thank you to Rob for helping us push the completion through.
All the staff at WHB were very helpful and we would highly recommend them.
1... Read more
Seller
24th May 2021 (3 years ago)
M McLoughlin
Have used this branch a number of times, always helpful, responsive, professional. I would recommend them to others... Read more
21st May 2021 (3 years ago)
T Homes
I use William H Brown for selling my properties mostly. The reason behind this is that I like to talk to a real person and see a real person face to face. Leicester Branch is always getting me customers over the asking price. I get regular update of what is going on whether its photo shoot or a viewing. I get an email and a text when a viewing is booked and also get a call when their clients put an offer. Their service is super great.... Read more
Seller
12th May 2021 (3 years ago)
Gemz
*** Very Polite,Professional and Efficient Team****
I’m in the process of purchasing a house. Rob, Poonam, Paul and Raj have all been assisting very promptly with the sale. I was able to view the property the day I requested to view, my offer was accepted in a couple of days and next Raj kindly took it off the market as soon as possible at my request. Now in terms of service I feel this is second to none which i’m sure you would agree. I will be using them again ;-)... Read more
Buyer
10th May 2021 (3 years ago)
B Modhvadia
Great staff, very professional and friendly. Gives you right advice and is very responsive. Highly recommend to buy and sell estate through them... Read more
9th May 2021 (3 years ago)
I've had experience with other agents but this one was by far the best for selling and buying houses.they offer great service and get the job done thats why I would recommend this to anyone... Read more
Seller
1st May 2021 (3 years ago)
H Giddens
Thank you so much to Joe, Paul and Neeley for making this whole move as easy as possible and the customer service has been unbelievable! Honestly best estate agents in Leicester, thank you so much ??... Read more
30th Apr 2021 (3 years ago)
I Kassam
The lettings service from Paul and Joe was superb. Found a tenant within a week. Would definitely use again.
Thanks.... Read more
Landlord
3rd Apr 2021 (3 years ago)
A Vaiya
William H Brown have been a great estate agent for us with our house sale. Raj from sales and Geeta from mortgages have been really good. We really appreciate the great service.... Read more
Seller
1st Apr 2021 (3 years ago)
I Patel
Amazing staff. Always on the ball... Read more
25th Mar 2021 (3 years ago)
E Telechi
best team and big thanks to joe he and the team are the best i rented a house everything was excellent i recommend this agency.... Read more
Tenant
7th Mar 2021 (3 years ago)
E Anderson
Sawda is amazing. She showed us around our property to buy very professionally. She was knowledgeable and was able to answer all the questions we had. Good time keeping, she was always early.... Read more
6th Mar 2021 (3 years ago)
B varia
I've just bought a home advertised through William H Brown. This was led by estate agent Raj, who went above and beyond to ensure that everything ran smoothly from start to finish. Nothing is too much trouble for Raj and she will make sure that every box is ticked promptly and played an integral role in communicating between vendor, solicitors and ourselves. We can't be more grateful.... Read more
Buyer
5th Mar 2021 (3 years ago)
N dalpat
My overall experience with William Brown Real estate is really very good Especially with agent Mr Joseph Mellor is Extremely profesional and freindly. He understood my requirements accurately and provided me a pleasant and comfortable place to live. He was very clear and precise about my choice and showed me the best place. I’m satisfied by his service.
Joe you are star mate.. Thank you so much for your Help from the Day 1 to till now.... Read more
Tenant
2nd Mar 2021 (3 years ago)
T Bahadur
I have been a tenant for 2 years and always pay my rent on time. had no trouble but, when you need a reference to move into another property agency they drag their feet and are very unhelpful. On top of that I've been warned that ill be losing the new property which i paid a holding deposit for if that reference doesn't come in. This is absolutely ridiculous and im gonna end up being stuck in a 1 bedroom flat with a toddler and a new born to look after, and no space to place their beds!
They seriously need to hurry up and stop slacking. This will be the last time I ever take up a property with such a poor agency and admin team. If an email doesn't work and they won't respond then call them!... Read more
Tenant
7th Feb 2021 (4 years ago)
S Man

I rarely give out reviews but this is something’s I like to share. Our journey started with searching for a home and as you can appreciate this can be challenging at time. We came across a property we liked, put in an offer, got the ball rolling. As time progresses things were happening from both seller solicitor and buyer solicitor. My key contact was “Neel” from the Leicester branch of William H Brown, who every week looked at the progress of my purchase and kept me informed of delays or if it’s on track.
I can honestly say that “Neel” dedication for thinking customer was in his blood, he put in all the effort to make things happen and push things along even though it may not be in his scope but he will find the answers for you. Neel and his boss Rob took care of everything and did not leave it on my plate to action. I would surly go to WHB again and absolutely recommend them to anyone. I would also suggest, have a listen to their recommendation for using solicitors due to the fact W.H Brown are well seasoned estate agents and know what they are doing.
Lastly this purchase was from my MOM, being elderly did not understand the day to day house purchasing talk and I was working overseas and still was able to keep in touch with Neel.
Give them a try, I certainly did and will use them, again.. again
One happy customer, thanks WHB, Neel and Rob
Regards
The other NEIL... Read more
Buyer
4th Feb 2021 (4 years ago)
A Root
Excellent thank you.... Read more
28th Jan 2021 (4 years ago)
M Gribben
Very friendly staff and answer questions asked... Read more
27th Jan 2021 (4 years ago)
S Bhavra
Have bought and rented out a couple of properties with this branch. I have found the team to be very professional, courteous, prompt and helpful and will definitely use them again :)... Read more
18th Jan 2021 (4 years ago)
S Kumar
This is the first time I have used William H Brown and I have been very impressed by the good service and the professional manner in which the sale of my house was dealt with. I would recommend them to anyone looking for a good estate agent and will use them again in the future should the need arise. Thank you Rob and team for all your help.... Read more
Seller
16th Jan 2021 (4 years ago)
K Kolassery
Excellent service by Geeta (mortgage advisor). She was very quick and straightforward to deal with and always proactive in her job as an advisor.Rob kept me updated with the progress of my purchase. I highly recommend William h brown for their services based on our experience. Thank you.... Read more
Buyer
15th Jan 2021 (4 years ago)
R Khela
I first came across this agency in 2019 when looking to buy my first investment property. I was really impressed with their agent called Neil as he was really helpful, polite and you could see he loved what he did. Although my offer wasn't accepted by the vendor and I didn't secure the property through this agency I was left with a really good impression. So when I needed a letting agent this year, they were the first agency on my list. This time I liaised with the lettings team and booked a lettings valuation with Paul, he was great, took his time to explain everything clearly without being pushy. The whole team is super helpful, professional and they keep the communication going, keeping me updated every step of the way and they always respond super quick. Neely has also been good at progressing things in the background and Joseph has been superb, they found me a tenant within a few days, infact it only took 2 viewings. Well done and thank you guys!... Read more
Landlord
14th Jan 2021 (4 years ago)
A bah
Overall the service was really good and the individual I was in contact with Joe was really helpful and clear when I had questions and he helped make the process faster and way easier than expected and the place I got is really nice clean and comfortable... Read more
Tenant
14th Jan 2021 (4 years ago)
K Dattani
Amazing experience with William H Brown, had a viewing with Sauda who was amazing, she was friendly and very professional. Had great knowledge of the area and was ready for any types of questions we had. I've met with estate agents across London, Surrey, Slough and Leicester and she is by far the best I've met in person. If anyone is looking for that great experience do ask for her!... Read more
8th Jan 2021 (4 years ago)
B Bell
I would just like to say how amazing my experience was with William H Brown. Neeley was absolutley fantastic.
From start to finish Neeley was there updating me constantly with information from the landlord, forms and documents. It really never has been so easy.
Neeley went the extra mile and kept in contact with me even after hours, which really put my mind at rest. Moving houss in such hard times was made super easy and fast! I am so lucky to be moving into a house with such a fantastic account manager looking after property i will be renting.
Thank you again Neeley, ill never use any one else, i certainly recommend to anyone looking for a smooth and easy move. Myself and my young daughter are really looking forward to moving in. Thanks to you
Beth... Read more
Tenant
7th Jan 2021 (4 years ago)
R Hindocha
Great and professional service. Quick turnaround of property with due diligence carried out on all aspects. Paul, Joe and Neeley keep up the great work.... Read more
7th Jan 2021 (4 years ago)
I would just like to say how amazing Neeley was from start to finish. Within 2 days of talking to Neeley, my daughter and i are now sorted and ready to move into our new property. Even after hours Neeley went the extra mile to discuss things with me in the evenings, putting my mind to rest. She helped me with the forms and documents, it really has never been so easy. Usually moving house is so daunting but this was so quick amd simple. Such a fantastic company. I would 100% recommend. Thank you again Neeley for making us so happy after such a rubbish year!... Read more
Tenant
5th Jan 2021 (4 years ago)
I Opiela
Joseph Mellor is the best letting agent I ever spoke with, is professional and helpful with every problem he help me rent a flat in just a week time. I am very thankful to him.... Read more
Tenant
20th Dec 2020 (4 years ago)
A Morjaria
Really good experience, friendly team to work with.... Read more
11th Dec 2020 (4 years ago)
S Dhutia
Recently bought a new house through W H Brown Leicester and i was very impressed with the team throughout the whole process. In particular, Neel who showed us the property and Rob.
Neel was enthusiastic, followed up quickly and wasnt pushy for our thoughts and next steps on the property.
Rob was great through the offer process and following up right to the last day when we had a confusion over timing to pick up keys. He definitely went the extra mile to ensure we were supported right through to completion.... Read more
Buyer
9th Dec 2020 (4 years ago)
A Uddin
Absolutely rubbish that all... Read more
2nd Dec 2020 (4 years ago)
C harris
A big thank you to Rob and his staff for all their help in getting mum's property sold quickly and efficiently. The property went through the Modern Auctions, a very easy method of selling, done very professionally. It's another option I can recommend. Again, thank you.... Read more
Seller
30th Nov 2020 (4 years ago)
D Pa
We purchased a property through William H Brown and the service was fantastic! Both Robert and Neeley kept us updated throughout the process and were very professional in all communication. They always returned my calls unlike other agents.
House buying is stressful but William H Brown made it a very pleasant experience indeed and would highly recommend. Dil.... Read more
Buyer
28th Nov 2020 (4 years ago)
D Huddart

The original pre-contract visit to value the house was conducted by Joe Perriam who was very enthusiastic and professional and although the costs were higher than another agent who had recently sold 3 houses on our road we had more confidence in W H Brown getting our asking price than the other agent. This confidence was not misplaced as we had the manager Rob Anderson dealing with our sale and he was superb, always answered his mobile if available and if not would ring back very shortly afterwards. The sale by most standards apparently went through quite smoothly but to us it was a nightmare at times but Rob would always step in and chase things up and re-assure us that it would be OK in the end -which it was but not before we had a number of late in the day telephone conversations concerning solicitors failing to act with any level of urgency!
Overall I was impressed with the quality and professionalism of W H Brown and the excellent communication was a bonus.
Would definitely recommend them to others.... Read more
Seller
26th Nov 2020 (4 years ago)
S Taylor
I would recomend William H Brown Leicester highly for anyone wanting to sell their propery. Robert and his team have all worked hard from start to finish and kept us informed at all times. I would also like to thank Neel for all of his help with the sale and Robert for his support and communication towards achieving exchange and completion.... Read more
Seller
20th Nov 2020 (4 years ago)
O pathak
I used WHB after I got a flyer through my letterbox for a free valuation. After a thorough and quick valuation and discussion about options ( without obligation / they weren’t pushy ) I sold my property through them. I got a price well over what I was expecting.
It did stretch over the covid period and lockdown and similar to another review on here the team at WHB really pushed to get the sale complete.
I dealt with Robert who kept me informed and always replied to messages and at one point even helped clarify legal issues.
On that note: my only caution would be not to use their preferred lawyer team ( if you have your own - stick with them) as they were the biggest hold up throughout my sale ( Premier Property Lawyers/ Conveyencer I Patel)
WHB are great and cannot be faulted. Dealing with them was stress free.
Highly recommend the estate agent team.
Keep up the good work.... Read more
Seller
12th Nov 2020 (4 years ago)
B Schamp
What an excellent service! I would highly recommend Joe. He was extremely efficient and professional.... Read more
2nd Nov 2020 (4 years ago)
S Green
Rented a property with the help of Joe. He was incredibly helpful, knowledgable, professional and always a pleasure to speak to! He is a real asset to William H Brown.... Read more
Tenant
26th Oct 2020 (4 years ago)
S Mayes
We used William H Brown for our house sale, which due to various circumstances, including Covid, was an utter nightmare, but at the same time Rob and Neel at WHB kept working very hard to keep the sale going through, at times it felt like they were the only ones trying to get it to complete! Would recommend them to others, as the office was great to deal with.... Read more
Seller
23rd Oct 2020 (4 years ago)
Y S
I have just started the process for an address we are interested in the agents I dealt with were Rob and Neil.
So far it has been fantastic in fact they themselves made me aware of a property I didn't even know about.
We are sure the process will go smoothly especially with the two points of contact I have been in touch with.
With this review and many others I highly recommend them.
16.10.20 All went as planned a big thank you to the team at WHB
Yusuf... Read more
16th Oct 2020 (4 years ago)
J Southerton
After previously having problems with another estate agent we went with W H Brown who in reflection we should have go with at the beginning. They actually managed to sell our house before it even went on the market which under the current climate is incredible. From start to finish Rob and Neel have been there morning and evening if we have needed them chasing solictors when we were stressed and making the expirance for first time sellers extremely easy. I wouldn't hesitate in using them again or recomending them to friends and family. Thank you so much for making a house sale as easy and helpful as possible we will be forever grateful.... Read more
Seller
15th Oct 2020 (4 years ago)
A Wilson
Great helpful staff at this estate agency especially at the Leicester office. Sarah (in Spalding, Lincs) Neeley, and Robert have always been extremely helpful to me through all my property travails. i recommend them all wholeheartedly as they have always acted in the best interests of the customer in my experience.... Read more
2nd Oct 2020 (4 years ago)
R K
We have recently sold our house with William H Brown. The team were all great, especially Neel, who did a fantastic job of progressing things.... Read more
Seller
28th Sep 2020 (4 years ago)
L lester
All the staff were really helpful throughout the whole selling process whoever you spoke to, but particularly Cameron. Communication was great and would definitely recommend.... Read more
Seller
28th Sep 2020 (4 years ago)
A Kaur
Brilliant client care and experience. I liaise with Sarah H, who goes above and beyond and makes the whole process so easy. She is a dream to work with and everything is so streamline and promptly sorted. Thanks Sarah!!... Read more
27th Sep 2020 (4 years ago)
S Mahmood
Amazing service. I had an agent called Joseph. He was very professional and made the whole entire process of renting a property from WHB very quick and easy. Any dilemmas were sorted right away. Recommend him highly.... Read more
Tenant
24th Sep 2020 (4 years ago)
B anderson
I can’t thank Geeta enough who has provided my mortgage throughout a challenging time. It wasn’t an easy case, but Geeta really keep me informed throughout the process and kept me up to date at all times. Geeta was professional, responsive and has made our dreams come true! Geeta genuinely wants to make her clients lives better and get them their homes. It’s so great she wants the customer to get their house as much as we do! Thank you Geeta and William H Brown for making this possible ??... Read more
Buyer
17th Sep 2020 (4 years ago)
H Meason
We were really struggling to move quickly and found Willam H Brown halford street branch so easy to work with it getting us moving quickly . A special mention has to go to Joe at the branch who went above and beyond for us on more than one occasion! What a credit to an industry which doesn't always get the best reputation. Joe was amazing!!!
Thanks you so much for all the help!... Read more
31st Aug 2020 (4 years ago)
M Monty
Robert, Nil and Geeta is a great team to make the sale process so easy and fast. I would recomand this company all in house sale and mortgage process done together.... Read more
Seller
21st Aug 2020 (4 years ago)
A sheikh
I have just started dealing with William H Brown, and they have been very helpful and quick with their responses. The person dealing with me was Joe Mellor, and he was very prompt and helpful with his responses even outside of working hours. Would definitely recommend dealing with them if you are looking for an apartment... Read more
18th Aug 2020 (4 years ago)
M M
First class letting dept, let on 1st day to decent people for full asking price! What more can I ask for?... Read more
Landlord
17th Aug 2020 (4 years ago)
J Barr
I found Robert and Neel to be helpful and supportive throughout the whole process of seeing the house. I always received a prompt reply when I emailed Robert with queries and found them both courteous and professional whenever I telephoned. I am very happy to recommend them to anyone looking to sell their house.... Read more
15th Aug 2020 (4 years ago)
R Jeyes
I've been renting with William H Brown for over a year and Joe Mellor's always been great. Definitely the best agent I've dealt with. He's very responsive and friendly - always goes above and beyond to be helpful and informative. Would definitely recommend.... Read more
Tenant
10th Aug 2020 (4 years ago)
L Dunster
I contacted William H Brown when I needed to find new tenants for my property at short notice and dealt with Neel. Throughout the process she was very helpful, advising me and assisting me to find and organise the different services required. New tenants were found very quickly.
Overall, extremely satisfied and I would recommend William H Brown to others.... Read more
Landlord
30th Jul 2020 (4 years ago)
R Anderson
Sold the property in 7 days. We had 11 viewings and 3 offers at asking price and over. Was kept informed and given feedback... Read more
Seller
22nd Jul 2020 (4 years ago)
N griffin
I can not recommend them enough. The whole team work amazingly well together, answering questions and knowing all their properties and not just the ones they are assigned too. After selling our house in early January and having huge problems with the property we were purchasing ( which eventually fell through) Robert and the team helped us through a new purchase even though it was not being sold by them. They were our rock, answering questions and chasing solicitors on all parties, giving advice and help through out the process, including on the day of completion, with regular texts and updates. Thank you so much for making a very stressful 7 months that bit easier.... Read more
Seller
21st Jul 2020 (4 years ago)
T Williams
Sarah, who worked with me, responded to my questions quickly and clearly, thorough and methodical in making sure all the proper procedures were followed, as well as being helpful and friendly.... Read more
21st Jul 2020 (4 years ago)
Kofi
They provide excellent customer service extremely professional and helpful. Especially Sarah Hollands who was very knowledgeable and friendly really went the extra mile for me... Read more
10th Jul 2020 (4 years ago)
J Orton
I decided to go with William H Brown after a sale collapsed and after receiving bad service from the previous Estate Agents. We had a very pressured purchase and Rob and his team especially Neal did everything they could to get the sale through. I can not thank them or recommend them enough for the work they have put in they are an exceptional team.... Read more
Buyer
23rd Jun 2020 (4 years ago)
R Muller
First time using William H Brown, their customer service was excellent. The sale of our house was dealt with professionally, efficiently and promptly. I would certainly use Rob and his team again and would highly recommend to anyone looking for a reliable estate agents.
Would just like to thank you again for all your help.... Read more
Seller
21st Jun 2020 (4 years ago)
E nikitina
Great customer service. Rob was very helpful.... Read more
19th Jun 2020 (4 years ago)
The experience I had was amazing.
I was first time buyer they never judged me and instead I used there in house services to complete my purchase which was just amazing, if you first time and don't know alot these guys here at William H Brown are very helpful and to guide you there's offer alot more then other estate agents Thanks Rob see you soon again.... Read more
Buyer
12th Jun 2020 (4 years ago)
M Amaan
Excellent Agents Helped me from start Rob, Jordan, Neil And Geeta all are amazing and very helpful they go out they way to help and guide you. I will definitely recommend and use again without a doubt.... Read more
11th Jun 2020 (4 years ago)
William H Brown Leicester are amazing they helped me from start to finish. Rob, Neal, Jordan and Specially Geeta amazing whether need to sell or buy I would definitely always use William H Brown no one else.... Read more
Buyer
11th Jun 2020 (4 years ago)
M sibouih
I would definitely recommend to everyone. Helpful and friendly staff. Excellent customer service received from Geeta Divecha and Robert Anderson.Geeta has been my point of contact and I can completely rely on her.Thank you very much guys.... Read more
7th Jun 2020 (4 years ago)
A Jabbar
I have been using William H Brown, Leicester for over 12 years now as a landlord and I have found them to be very professional at all times. Sometimes, I even thought too professional compared to other letting agents. Special mention for Sarah Hollands (Property Co-ordinator) who I found to be kind, very perseverant in sorting out your problems and very dedicated to her work in general. Keep up the good work Sarah!... Read more
Landlord
3rd Jun 2020 (4 years ago)
M lesta
Listed my property with another estate agents and after 6 months & a sale that failed to complete moved to William H Brown. The service by the Leicester office, particularly Jordan, has been second to none. My sale is now agreed and progressing well. Professional and friendly service with the focus on customer service - I strongly recommend.... Read more
Seller
3rd Apr 2020 (4 years ago)
H Hariri

This was the worst experience ever ! I viewed a house , liked it , W H Brown’s procedures are to ask the landlord first , if they approve , the applicant must pay a deposit of 155 pounds and then applicant must submit an application and provide personal infos such as bank details , work related contact details and reference for current tenancy .
I have provided them everything they asked for and I even contacted the landlord to give my notice period after W H Brown assured me that I’m taking the property . W H Brown themselves sent my current landlord for his reference , and suddenly I call them to check the status , and the very professional nice lady there told me that she was going to call me to tell me that the landlord changed his mind . After they took the money and they sent a reference to my current landlord. Plus all that , they can’t pay me back the 155 pounds because the finance department closed down until further notice ! You have no right to keep my money in your account for a mistake that I didn’t do !
I highly advise everyone NOT to deal with W H Brown !... Read more
Tenant
25th Mar 2020 (4 years ago)
M Zabin
Very good Estate agent... Read more
25th Feb 2020 (4 years ago)
K 648
Good advice and response via phone great staff also have experts in mortgaging and selling and renting house and is a great agency all round... Read more
23rd Feb 2020 (4 years ago)
Z K
Recently dealt with William H Brown to sell my house and was massively satisfied with the service, very impressed with dealing with Neel in the office always nice to speak with and gets the job done!... Read more
Seller
18th Feb 2020 (4 years ago)
R Collins
Really pleased with William H Brown estate agents, they gave us excellent, professional, efficient and friendly service, extremely helpful when we were both buying and selling. special thanks to Rob and the team, Thank you!... Read more
Seller
15th Feb 2020 (4 years ago)
R Polak
Estate agent was very helpful and the whole process of sale went without any major problems. Only one thing that made it 4 stars. I had few items the new owners wanted to buy and advised estate agent to pass the info. This for some reason never happened.... Read more
Seller
15th Feb 2020 (4 years ago)
R Pearce
So far we have been very pleased with this estate agent. They kept us in touch and communicated well with us. We have sold our house so everything seems to be progressing. I would definitely recommend them. Thank you for being so understanding after a previous bad experience.... Read more
Seller
12th Feb 2020 (5 years ago)
L Kaur
I dealt with RobertAnderson at the halford office in Leicester and I have never met someone who was so determined and committed and worked so hard to achieve a positive end result. His staff and Robert were always there to deal with any apprehension that I had and was always there to deal with any doubts the buyer had it was a difficult property but still managed to achieve the market value indefinitely will be going back for futuresales... Read more
Seller
11th Feb 2020 (5 years ago)
I dealt with Robert Anderson mostly and I have never met an estate agent who was most committed and determined
He saw the sale right through the final stages and was on the case when their were hesitations from the buyer it was a difficult sale but he still managed to get a good price for the house at its market value.His staff were also helpful and committed.I definitely will be going back to them for further sales... Read more
Seller
11th Feb 2020 (5 years ago)
J Conroy

I highly recommend William H Brown, Leicester to buy or sell a house with. I'm doing both and the service is absolutely Excellent. The staff are amazing and super helpful.
The manager Rob Anderson leads a great professional team and the staff go out of their way to be really helpful.
All questions are answered quickly. Jordan is a great asset to the team and has been extremely helpful.
I can also recommend Geeta who is part of the Sequence group for mortgages, life insurance etc. She has found me a great mortgage and competitive life policies and has put everything in place so that I dont have to do anything at all.
The team all work together and will handle everything for you no matter what comes
up its always sorted quickly and professionally.
Rob and Jordan gone above and beyond in helping me from start to finish.
On moving day everything went smoothly with immediate communication from the agents there were no problems at all.
I would certainly use William H Brown again because of the excellent service that I have received. I highly recommend them to others.
Thank You for all your help... Read more
Seller
9th Feb 2020 (5 years ago)
A Bell
I have been dealing with Willian Brown for quite some time and can honestly say they have provided one of the best customer service I have come across. I have been dealing with Rob from the sales team and Hope from the auctions team and both have been helpful, efficient, compassionate and made me feel at ease.... Read more
8th Feb 2020 (5 years ago)
T Mirza
I have had the most wonderful experience with William H Brown in Leicester as my parents had a property and are now deceased and so it took nearly a year for the probate.
Robert stayed in touch with me through out and assured me that I will be supported right till the end. They were compliant and patient.
Thank you everyone!! Well done.... Read more
Seller
6th Feb 2020 (5 years ago)
V Taank
Decided to use William H Brown(Leicester) for sale of house.
Very understanding and compassionate staff,not just your average estate agent out for a sale.
In the first week of sale,started getting lots of interest.very professional service.
Thank you Rob-Jordan and all staff
Fantastic team... Read more
Seller
6th Feb 2020 (5 years ago)
L Harrison-field
I have recently sold my property with William h brown and could not recommend them enough.
Robert the managers customer service is outstanding. Always returns your calls, keeps you regularly updated and makes the process extremely smooth even if you are having issues.
I would not hesitate to use them in the future... Read more
Seller
5th Feb 2020 (5 years ago)
Kate
Excellent service! Joseph Mellor was really helpful and professional! Will definitely be recommending to friends and family... Read more
4th Feb 2020 (5 years ago)
K Naveed
I have been with William H Brown for past 6 years. They have professional and very friendly staff. Whenever we had any issues in the property they have always resolved them efficiently. I really like the way they work. Would definitely recommend to others.... Read more
Tenant
18th Jan 2020 (5 years ago)
S Price
Absolutely brilliant service! This was our first time looking to let, so this was all very new to us, scary in fact!! But Joe Mellor in particular was very professional, and guided us through the process.
Although we didn't lease a property we will definitely recommend your service! Many thanks :)... Read more
Landlord
14th Jan 2020 (5 years ago)
D Miller
I found my experience with this Lettings agency extremely pleasant Joe was very helpful and first class. Brilliant... Read more
Landlord
8th Jan 2020 (5 years ago)
D Shellard
Have really appreciated the professionalism and support of this excellent branch. Joseph Mellor in particular is superb... Read more
30th Dec 2019 (5 years ago)
K 420
This was my first time renting a flat, my go to was Sarah she looked after us, everytime I had an issue she would be on it straight away she was so kind I could only trust her she gave me great advice and help me through tough times with neighbors. If you want anything sorting out Sarah is your woman !!! She deserves a pay rise !... Read more
Tenant
17th Dec 2019 (5 years ago)
T Exist
First time using William H Brown. Sarah stood out from previous letting agents and property managers I have dealt with before. Nothing is too much for her and she always did her beat to help straight away. She is kind and supportive and if there are any problems she is on it straight away - from getting on with neighbours, to arranging things to be fixed. I'm sad to say she will not be with us... Read more
Landlord
17th Dec 2019 (5 years ago)
E Hurley
Really nice staff who follow up after viewings and appointments... Read more
8th Dec 2019 (5 years ago)
NoisyTom1
I used William H Brown in Leicester to sell my apartment. The team were absolutely fantastic from start to finish and we achieved asking price in a very short time! A+ service and would definitely use again in the future.... Read more
Seller
26th Nov 2019 (5 years ago)
F Malik
Great customer services... Read more
24th Nov 2019 (5 years ago)
D Ashton
I would like to thank Sarah for sorting out all the repairs etc that have needed doing at my property, she did an excellent job this week in dealing very professionally with a problem at my property, once again a great service was provided.... Read more
22nd Nov 2019 (5 years ago)
A Gebeh
very professional group / company. from their first visit to assess the property, to putting it out for letting, communicating with the landlord and managing the property (full management). would certainly recommend them for a stress-free landlord life. top points to Sarah.... Read more
Landlord
21st Nov 2019 (5 years ago)
O Guillemant
I have been using William H Brown services for seven years for letting my flat and it has been an absolute pleasure working with them. Over the last few years, Sarah has been my point of contact and I can completely rely on her: she's pro-active, quick to respond and always ready to help. Thanks to Sarah and the team, the whole process is completely stress free.... Read more
Landlord
17th Nov 2019 (5 years ago)
I Singh
Excellent and very attentive customer service received from Joseph Mellor and the rest of the staff were also very polite.
would definitely recommend to everyone whether buying selling or renting.
Thanks J for the help ????????... Read more
11th Nov 2019 (5 years ago)
J Shi
Excellent service! Great support! Responsible and friendly!... Read more
16th Oct 2019 (5 years ago)
B Donato

Worst experience ever. Unfortunately, there is no 0 stars rating!!!!
I could write an even longer list but I limit myself to the most annoying things (this is only after 2 months).
- Poor customer service at the Leicester office.
- Blocked fire door for more than a month, and they got it fixed after calling local authorities and a fire officer.
- No bin store for over a month, and we (all tenants in the building) were advised to leave our rubbish in a closed room within the building... you can draw conclusion about the hygiene).
- I rented a place after being told that there was a working phone line in the building. I clearly asked more than once as I work from home using internet. This was not the case I had to wait more than one month to get a phone and internet working, of course a month of complaining every 2/3 days. No reimbursement at all for that.
- 2 months into this property and I still do not have access to my electric meter. It seems a privilege to take care of your own bills.
- I have been given to set up a wall mounted mirror in the toilette, and denied to put two screws on in the living room. This does not make any sense....
PS, I've read on facebook that many other tenants had many issues with deposit. I don't know why I don't have access to comments in their facebook page, but be aware of that. It might be a nightmare to get yhour deposit back.
In all this, one only positive note, Sarah Hollands is the only person you can talk to. Even though some decisions are not in her power she would do anything to help you. Which is something I cannot say about Neeley Turrell at all.
#stayaway #worstagencyever #donotrecommend #donotrentfromthem #bad #worst #0stars... Read more
Tenant
1st Oct 2019 (5 years ago)
Harry
Although my experience has not been associated with their professionalism in sales or Lettings, I found myself in a situation where my van had broken down in a busy road. Within 5 minutes of being there a nice gentleman called Krishan stopped and offered his help and gave me his business card if I needed anything from him. A kind gesture like this goes a long way and if I was to ever need assistance with buying or renting a property, Krishan is the kind of person I would trust with that.... Read more
20th Sep 2019 (5 years ago)
A Husain
Very impressed with the excellent & honest service that Joe offered me, no enquiry was too much to ask for and he was highly helpful and easy to reach.
Thank you Joe!... Read more
17th Aug 2019 (5 years ago)
P Coopey
We have been very impressed with the service and support provided by William H Brown. Robert Anderson has been particularly helpful , actively promoting our sale and giving us good advice. All staff have been courteous and friendly and have always phoned back if we were unable to speak to someone straight away.
We have already recommended them to friends. Thank you!... Read more
Seller
11th Aug 2019 (5 years ago)
S Brewer
Sarah over the years been my go to person - any problems or queries are dealt with very professionally,she is really approachable and always goes the extra mile to help a real GEM in fact... Read more
9th Aug 2019 (5 years ago)
E Phillips
A huge thank you to Sarah at WHBrown who was able to help me and answer all my questions and smoothed over all the issues. No enquiry was too much to ask for and she was very professional, helpful and responsive.
Thank you very much Sarah!... Read more
8th Aug 2019 (5 years ago)
I Paczkowska
Booked a viewing with lettings department, confirmed in the morning, when I go to the viewing agent didn’t show up so I called the office and I’ve been told that left me a voicemail to move viewing 30 minutes. Agreed to wait. That was 50 minutes ago still no one showed up. Checked my voicemail - empty!!! Ridiculous, Great customer care !... Read more
2nd Aug 2019 (5 years ago)
J clark
Never been... Read more
2nd Aug 2019 (5 years ago)
I hussen
sarah hollands very good helpfull very good communication person she is brillient :) mrs hussen... Read more
22nd May 2019 (5 years ago)
I Hussen
only one name as mentioned sarah hollands if i could give her 1billion star she is humble down to earth very good communication skills she is star , ref 14 brompton road hamilton leicester le5 1ql (ikbal hussen)... Read more
22nd May 2019 (5 years ago)
S Saini
The agency is very helpful and supports a lot. They made our life easier coming and meeting our needs. The manager and all his team are great people and the ease and quickness with which the agency works makes them one of the best agencies to go to if you are looking for the house of your dreams.
I am really thankful to the agency that made me buy such a lovely house.
I am glad to have chosen William H Brown.... Read more
Buyer
20th May 2019 (5 years ago)
I kazi

A very huge big thankyou to Gheeta for all the help and support that she had given to me in the purchase of my first home. I am pleased with all the service and professional advice given from start to finish. From prior to making an offer, sorting my PIA to completion. I honestly dont think I would have got my home without the hard work of Gheeta. The moment my offer had got excepted, on that Saturday she had stayed up to 8:30 of her personal time to submit the application for it to be ready for the following week. The whole transaction had been prompt and done swiftly. If you have a busy lifestyle and would like to take off the work load of purchasing the house, I would recommend the service and let the professionals take all the work load off your shoulders.
Gheeta comes across very kind, informative,cheerful,friendly and gives you the confidence throughout the whole process going above and beyond making sure everything runs swiftly. Everything is explained from start to finish. I preferred everything face to face and was done at appointment. I had bad experience from previous brokers where my mortgage lenders kept changing from one to another and lost out some money . Gheeta took my needs into concideration and gave me the best lenders according to my needs in the first instant.
I really appreciate with the work. I couldn't thank gheeta enough. Thanks to all other member of Sequence and anyone else that was involved with the purchase. I would fully recommend the group.... Read more
Buyer
11th May 2019 (5 years ago)
K Arthur
I would just like to say that I am very happy and satisfied with the work that Sarah has been doing as our agent.
All of our dealings with her have been prompt and very professional, though our contact has been over the phone. Sarah's comes across as a kind and cheerful person, who will go that extra mile even though she doesn't have to.
So this is just to say a special thank you to Sarah Hollands for all the excellent work that she has been doing for us on our behalf and we appreciate and hope that her good work for us continues... Read more
9th May 2019 (5 years ago)
S Fower
Happy to recommend, friendly hardworking staff, very helpful and keep you informed all the way, a special thank you to Jordon who kept me sane throughout.... Read more
16th Apr 2019 (5 years ago)
K Bourne
Having worked in the conveyancing field for a number of years now I can honestly say I haven’t dealt with a friendlier team than the Leicester Branch WIlliam H Brown. The whole team, lead by Rob Anderson, are exemplary. The team manage client and solicitor expectations exceptionally well. It’s a pleasure to work with the team in my capacity as a conveyancer.... Read more
21st Mar 2019 (5 years ago)
B Boulder
Helpful from start to finish. Great friendly staff, everything fully explained in terms that actually make sense, and nothing was too much trouble. Yes, you can sell through the coloured brick people, but it's my guess you won't get such professionalism.... Read more
Seller
18th Mar 2019 (5 years ago)
J Hassell
I have had a great experience with William H Brown. Emilie Walker has dealt with our property for years and handled all maintenance issues in a timely manner. I highly recommend this agency.... Read more
Landlord
15th Mar 2019 (5 years ago)
C steers
We cannot thank Emilie Walker enough for her help, I had a tricky situation regarding claiming our deposit back and Emilie was professional and mediated to the absolute best of her ability. We are extremely happy with this service.... Read more
Tenant
14th Mar 2019 (5 years ago)
C Morris
Sarah Holland's that works with William H Brown has been nothing but helpful to us! After a few run ins with other members, I can't honestly recommend Sarah enough she's an absolute star x... Read more
25th Feb 2019 (5 years ago)
H Godhaniya
Thank you to William h brown and the team I don't have words to thank you enough especially Robert for all their brilliant help and guidance to buying my first first house and brilliant customer service they always kept me updated and they really go the extra mile i really appreciate what they did for me and their outstanding service.... Read more
Buyer
16th Feb 2019 (5 years ago)
G Boyes
Thanks to all the staff at WHB especially Michael and Jordon for all your help & support for a swift sale. Your prompt reply and constant contact was really a great help and much appreciated by my husband & myself.
Well done all you have a great team Robert who was also at the end if the phone if needed.... Read more
Seller
6th Feb 2019 (6 years ago)
M Botterill
A big thank you to all the Leicester branch staff couldn’t fault the service and help and advice they all gave to me to get the purchase completed.
A real big thank you to Geeta for sorting my mortgage and insurance out she was always there for me with fantastic professional advice and help and got everything sorted for me,nothing was to much trouble I couldn’t fault anything ????.
Overall a great professional service.
Many thanks... Read more
Buyer
4th Feb 2019 (6 years ago)
Y Raval
very good service... Read more
30th Jan 2019 (6 years ago)
CharlesThe1st
Couldn’t fault them at all, the process was smooth and Michael gave me great advice to get my house sold quickly! Thanks guys!... Read more
Seller
29th Jan 2019 (6 years ago)
M Lato
The Halford Street Leicester Branch did a great job when we need help. Very helpful staff very friendly atmosphere Great job guys, thank you for everything!... Read more
28th Jan 2019 (6 years ago)
J Farmer
The Halford Street Leicester Branch did a great job of selling our house, which they did within three months! Can't fault the Staff, they did all they needed to do,and pulled all the stops out! Great job guys, thank you for everything!... Read more
Seller
9th Jan 2019 (6 years ago)
P McWilliam
Delighted with the service I received from William H Brown during the recent sale of a property. A very honest discussion on valuations and market strategy was supplemented with thorough research which was why I chose them and I don't regret it.
Rob and the team were very proactive and supportive in progressing a challenging sale. Would definitely use again.... Read more
Seller
2nd Jan 2019 (6 years ago)
T K
One adviser was unhelpful, but the manager called me the next day and apologised and within minutes turn a bad situation into a positive - Thank you for calling back .... Read more
7th Dec 2018 (6 years ago)
C Maltby
Very helpful efficient friendly team... Read more
7th Dec 2018 (6 years ago)
O Tree
Extremely rude sale team, would not use them as they have no customer service skills. Do not waste your money use another agency.... Read more
5th Dec 2018 (6 years ago)
J Dixon
Staff very professional and willing to do extra to help get the best result.... Read more
1st Dec 2018 (6 years ago)
A Giles
Excellent service , kept us up to date with everything that was going on . Gave us full support throughout the sale even when things got very stressful. Many thanks to the team at William h brown and especially to Robert who led the team . Thankyou ????????????... Read more
Seller
22nd Nov 2018 (6 years ago)
J Hakeem
I would like to thank Anna Rejniak for her patience with me and her collaboration. She helped me to find an apartment after a long time of searching. She is professional and will go beyond to meet customer satisfaction.
Thanks Anaa... Read more
Tenant
16th Nov 2018 (6 years ago)
? ???????
Happy with the services in letting and all help from Anna... Read more
Landlord
16th Nov 2018 (6 years ago)
N Entertainment
Great branch and amazing staff. From lettings, to sales, to customer service, to mortgage advice, everything was top class. Highly recommended! ????????... Read more
15th Nov 2018 (6 years ago)
A Fraczek
Great Leicester branch. Fantastic letting staff. Anna was very professional and friendly. She sorted everything for me nice and quick. She is very helpful and organized and always make sure everything runs smoothly. I would recommend her to anyone.... Read more
Landlord
13th Nov 2018 (6 years ago)
K Harkins
Anna has been absolutely fantastic in helping me get a home for me and my two year old son. Nothing is ever too much trouble for her. She is professional, kind and will go above and beyond to ensure that everything runs smoothly. She is a real asset to William H Brown. Thank you for all of your help!... Read more
Tenant
13th Nov 2018 (6 years ago)
K Mehta
Very helpful and efficient! Emilie the property coordinator there is always available and helpful.... Read more
13th Nov 2018 (6 years ago)
A Arya
Chelsea wakefield and Emilie walker ( emplyees there) made my life hell and were really nasty. They only give priority to the landlord and never to the tenant. Thankfully I found amazing agents after that with queen street apartments.... Read more
Tenant
6th Nov 2018 (6 years ago)
L Steels
couldnt ask for better service with my purchase and sale. All staff were extremely professional, polite, organised and helpful. They went beyond their call of duty and pushed my case through quickly and efficiently. Wonderfully friendly and an absolute pleasure to deal with. A special thanks to Rob and Jordan for putting up with me and taking extra time to contact me every step of the way.... Read more
Seller
5th Nov 2018 (6 years ago)
M Jameson
William H Brown Leicester provided a note worthy service. They went above and beyond when instructed in the sale of my property in the LE3 area.
After a rocky start, and when faced with competition the branch manager pushed extremely hard. Overall I was very impressed with their attention to detail, and would recommend their services to anyone seeking to buy or sell in the Leicester area.... Read more
Seller
9th Oct 2018 (6 years ago)
B Tuca
Had a really pleasant experience with W. H.Brown earlier today. Very friendly staff, they gave me a new perspective on things, would deff recomand this agent to a friend.... Read more
18th Sep 2018 (6 years ago)
R Koboci
Been there and I'm trying buy house but I'm so happy with stuff inside ,everyone trying give theyr help to costumer , special geeta my mortgage adviser she did oll work help me for everything thx again and will bring oll people what I know when they need buy house or sale house . Great job... Read more
Buyer
5th Sep 2018 (6 years ago)
A Sidat
William H Brown Halford street branch. They helped us every step of the way from selling our home, sorting out mortgage when ever we had any questions or not sure on anything they were there. Dedicated team. Thank you to all the team at William H Brown.... Read more
Seller
2nd Sep 2018 (6 years ago)
M Kaur
Worst agency I have met. They do not turn up to the viewings. They do not pick up the phones, although they say that they can come to see you. Travelled 50 miles to see a property, where they didn’t care to notify us if they could attend or not. Do not choose this agency.... Read more
1st Sep 2018 (6 years ago)
A Driver
Jacob was absolutly amazing helping us with our move, right to the last minute and stayed over to make sure we got our keys and everything we need to enjoy our home
Massive thanks
Etta and Alex... Read more
Tenant
30th Aug 2018 (6 years ago)
L beasley
Having to sell my home was a very sad time for me, and the house selling as soon as it hit the market was also a shock, but a blessing. When I told Rob that i needed a quick sale, I didn’t quite expect that quick!
Rob was amazing, there was no pressure and he made sure that I was happy with every step taken.
A very professional manager and company. I recommend WHB to anyone, this was a quick, professional, friendly service and I wouldn’t hesitate using WHB in the future.
Thanks to all who helped me and special thanks to Rob for all the support.... Read more
Seller
15th Aug 2018 (6 years ago)
L Blankley
Thank you Rob and the team for making our house purchase so easy. So good to have an estate agent with so much local knowledge and a very professional team.... Read more
Buyer
15th Aug 2018 (6 years ago)
R hockin
Excellent service and customer care, highly recommended... Read more
15th Aug 2018 (6 years ago)
S goodger
I've dealt with Robert (Branch Manager) numerous times over the past few years, and have even referred family members to him. I've always found him to be upfront, honest and professional. I would not hesitate in recommending him.... Read more
15th Aug 2018 (6 years ago)
L Taylor
Having dealt with a number of estate agents over the year I can say that the team here are great. they provide fab customer service and advice, are honest and go the extra mile. I highly recommend them.... Read more
14th Aug 2018 (6 years ago)
Jenny
Would recommend them to others. Had a good experience and the staff know what they are doing. Thank you x... Read more
14th Aug 2018 (6 years ago)
B Ankur
Such a great service no words to explain !!
Morgage adviser Geeta Divecha such a good experience with her too good and trustworthy
Once you contact willam h brown your all worries are their ‘s . You fill relaxed . The thing which really like that they answer our call anytime nd try there best to help us specially Geeta such a nice and helpful lady .... Read more
11th Aug 2018 (6 years ago)
Y Patel
William H Brown did a excellent job and in particular Mr.Raval was delightful. At such a young age, very professional and very good.... Read more
10th Aug 2018 (6 years ago)
N Dean

Having just been through the most horrendous, problem ridden house sale that even Rob Anderson, the branch manager at William H. Brown Estate Agent in Halford Street. Leicester, has ever experienced I have nothing but the highest praise for the way he handled the whole chain, which was only five houses!
Dithering purchasers, problems with building over a drain, where Severn Trent wanted three weeks to sign off the inspection, non-submission of a septic tank report – the list is endless. In every case Rob patiently (most of the time!) negotiated with Severn Trent, building societies, solicitors, vendors, purchasers – anyone to smooth and hurry the completion. I am quite sure that if the UK government sent him to the Middle East he could negotiate a cease fire and lasting peace between Israel and the Palestinians!
Where most estate agents are, at best, aloof and disinterested Rob went well over and above his remit to sort out every problem and pitfall calmly and efficiently.
A truly excellent job, a credit to his profession and employers and we will be eternally grateful.... Read more
Seller
12th Jun 2018 (6 years ago)
L Brown
As Executor, selling a friend's property, I very much appreciated the service and support provided by Victoria and staff at WH Brown. Thank you.... Read more
Seller
18th May 2018 (6 years ago)
A Geary
Fantastic Service.. Geeta in particular went over and above with her levels of service. I'd highly recommend using the team!... Read more
8th May 2018 (6 years ago)
A Munroe
Excellent service Jayesh helped me to get my first mortgage and kept communication with me thoroughly out the whole process... Read more
Buyer
2nd May 2018 (6 years ago)
K karimi
One of the nicest experience for me, staff here are very professional and quick. The mortgage advisor Shewley begum explained the mortgage terms and the process of buying a house nicely. They are alaways available to assist with any question. Very happy with the service.... Read more
Buyer
30th Apr 2018 (6 years ago)
J Burns
Like the justice league movie this team are awesome, helped me find a great place for our family.
P.Parker... Read more
Tenant
28th Apr 2018 (6 years ago)
T Grant
Throughly happy with the service William H Brown provided in the selling of my property.
Highly recommend the professional, prompt, service they provide.... Read more
Seller
28th Apr 2018 (6 years ago)
C Doughty
Fantastic service. My property was sold subject to contract less than one week after it was listed with photos.
I decided to choose the professional photo package which really made my property come to life and made it stand out above similar properties online.
Victoria was superb in her sale price negotiations and even more so when keeping the chain moving forwards but most importantly happy to ensure successful exchange and completion.
Highly Recommended!... Read more
Seller
27th Apr 2018 (6 years ago)
C McKeown
Selling a flat through them and Rebecca Hoy has been fantastic and helpful.... Read more
Seller
13th Apr 2018 (6 years ago)
K Russell
Had a great experience with staff who were helpful and courteous at all times - especially getting rental sorted quickly coming from overseas.... Read more
Tenant
3rd Apr 2018 (6 years ago)
S Taylor
I've always found the rentals staff extremely helpful & follow through with what needs to be done & Chelsea (Manager) has given me some very helpful advice over the years I have been with Browns.... Read more
Tenant
1st Apr 2018 (6 years ago)
S Weger
I found the team at William H Brown to be friendly, approachable, and highly professional. Victoria who helped me with my case was especially helpful and often went the extra mile to help my case progress.... Read more
23rd Mar 2018 (6 years ago)
S Shaw
Excellent service! The staff are extremely supportive and always try to please their clients. In addition to this, they always keep their promises. The best estate agents in Leicester!... Read more
23rd Mar 2018 (6 years ago)
A Grant
We have recently sold our house with W H Brown Leicester branch , how easy was that .
Victoria was the lady that helped with the sale , loverly lady , nothing to much trouble , easy to talk to , would answer any questions with ease , if I spoke to anyone else they were also very helpful..
Made the sale so much easier .
Would definitely use them again if we were to move again .... Read more
Seller
16th Mar 2018 (6 years ago)
L smerdon
Great service and a lovely team, Michael especially - Helpful, thorough and ever the professional. Would highly recommend!... Read more
14th Mar 2018 (6 years ago)
C Works
As a buyer were helpful to me, appreciate Victoria's efforts. Thanks... Read more
Buyer
14th Mar 2018 (6 years ago)
J Conyers
Thanks Michael for such a seamless house buying experience.
The process can be quite daunting for a first time buyer but you made everything so easy and we felt like no question was a stupid question.
We love our new home, thank you SO much!
The Conyers Family... Read more
Buyer
1st Mar 2018 (6 years ago)
R Shears
Tried to sell my property with this estate agent with no luck. Switched to another estate agent and the person who bought the flat said they had tried to book a viewing on it previously with William H Brown and were told our property had sold already. Waste of time.... Read more
Seller
2nd Feb 2018 (7 years ago)
M Armstrong

More clowns than the local circus.. My partner and I viewed a property for sale with William H Brown. We later decided we would like to make an offer on the property. I called the agents i explained to them id like to make an offer, she told me i would have to speak to the sales team they and they would give me a call back ASAP... I waited 2 hours before calling them again i then got through to someone else who transferred me straight to the sales team where i told the person the offer i would like to make. They thanked me for my offer and said i would receive an email to confirm it and a posted letter to my address within 24hrs....
2 days later i received no email and no letter. i called the branch again and asked to speak to a manager. I was then put through to a manager who had no record of me making any offer. She invited me into the branch to discuss the offer and to review what position my partner and i were in to buy the property.
At this point i thought my offer was being taken seriously...
5 days later i went to the branch for the meeting with the manager. She sat me down and then asked me what was my purpose of the visit (remortgage, looking to buy, or just looking..) How un professional can you get, she clearly had no idea what i had came in for and had taken no notes from our phone call .... it gets much worse than this I'm afraid..
I then told her i had already made an offer on a property which they are selling. She checked my file on her system to then find there was no record of any offer on any property. (beginning to think they are just winding me up).
So before i left from the meeting i just double checked the offer was formally made and 100% in the system. She confirmed that with me.
We called the next day to follow up our offer then told us the offer has been declined. We then offered a higher price, they told us they would get back to us with the result.
We then took another look at the listing on zoopla to find that the house we are offering on was a repossession and the highest offer will be added to the description on the property as a "public notice" which we understand is the usual procedure for repossessed properties. Now this is not a problem but the problem was the agents should have told us this before offering and also the offer which was on the listing was higher than both of our offers.
So why did they waste our time telling us they will get back to us with the verdict of our offer when they already know another party has offered higher than ours. Why call us in to the branch to take time out of our day if our offer isn't even being taking seriously.
Biggest waste of time in my life. I really like the property and would be willing to offer more for it but this branch have given me the worst headache over all of this its better for my health to let this one go.
Will swerve way clear of any property being sold by William H Brown in the Future.... Read more
Buyer
23rd Nov 2017 (7 years ago)
R Mistry
Damn what a poor excuse of an estate agent, went to view 2 different flats in the same building and ends up showing the same one just a mirrored layout. Has no clue about the area and doesnt really care about the viewing.
These guys dont know how to sell, feeling sorry for the seller :/... Read more
21st Dec 2016 (8 years ago)
L Percy
Turned up for a 3:30pm viewing on Saturday, the agent never turned up. We waited for 20 mins either side of the appointment outside the property so of course gave up byt his point. Tried to call several times with no answer. Another couple were waiting outside who said they also had their appointment at 3:30pm...double booked, nice. Called today to get an answer to what happened, they essentially called me a liar saying the agent was in fact there (bear in mind TWO couples waited and both have said they weren't there). They then denied we were double booked, then slipped up by mentioning THREE couples were looking at the flat. When I asked for an answer, she said "I will be taking my colleague's word for it, is there anything else I can help with?". Erm NO. Never, EVER again, thanks!... Read more
23rd May 2016 (8 years ago)