Used Chris as my mortgage broker - Chris was excellent at keeping me updated and also looking everyday to ensure I got the best rate possible before I exchanged on my house! Chris is very approachable and efficient. I would definitely use Chris again and would recommend him to family and friends! Even now after exchanging Chris is always around for any queries I have had.
Thanks for all your help Chris and making the process as easy as possible :)... Read more
Buyer
28th Nov 2024 (11 weeks ago)
J Gallagher
I recently sold my flat with William H Brown & Elli, and would highly recommend them.
Being a leasehold flat and a listed building, I had concerns that it would take some time to find the right buyer. But the team at William H Brown were super proactive and went above and beyond to show off the property to its full potential.
Once the offer was in, Elli was superb in helping to progress the conveyancing process, regularly keeping me up to date and taking it upon herself to chase solicitors on both sides, as well as the management company. As we neared completion especially, Elli was instrumental in getting the process over the line.
Selling a property is always a stressful process, but I certainly felt in safe hands with Elli and the team at the Maldon branch. Thank you!... Read more
Seller
21st Oct 2024 (16 weeks ago)
Y Freeman
We had a viewing with Joe Morgan today who was really helpful and friendly, overall making our experience as first time buyers super exciting! We also booked in our viewing with Ellie who has been super helpful providing us with lots of helpful information and even finding us a second property that we may be interested in. Thank you ??... Read more
19th Oct 2024 (16 weeks ago)
M Langson

Outstanding Service – Highly Recommended!
We recently had the pleasure of working with Ellie @ William H Brown in Maldon to sell our property, and the experience was nothing short of exceptional. From the outset, their professionalism, dedication, and in-depth knowledge of the local property market were clear, making the entire process smooth and stress-free.
One of the standout moments was how Ellie expertly handled a challenging situation with our solicitor, who was, unfortunately, less than helpful and often slow to respond. Ellie proactively stepped in, taking control of communications, following up tirelessly, and ensuring that everything stayed on track as much as she could. Their perseverance and ability to make things happen was nothing short of impressive and really showed how committed they were to ensuring the sale went through smoothly.
They kept us informed at every stage, providing clear, prompt updates and always offering sound advice. Their efforts not only resulted in a fantastic offer but also in the successful completion of the sale despite the solicitor's delays. Their negotiation skills, attention to detail, and commitment to customer satisfaction were truly outstanding.
If you’re looking for an estate agent who will go above and beyond – even when faced with difficult third parties – we cannot recommend William H Brown and their team highly enough. They turned what could have been a stressful process into a successful sale and purchase.
Thank you so much for your exceptional service!... Read more
Seller
27th Sep 2024 (19 weeks ago)
B McIntosh
We sold our home through William H Brown Maldon. They found us a buyer within only 2 days and for a competitive sale price. From start to finish, William H Brown have been approachable, reliable and nothing was ever too much trouble. The team were amazing and were a great advocate for us throughout the selling process. Elli, in particular, was so helpful and we are very thankful for her support. Thank you WIlliam H Brown Maldon.... Read more
Seller
23rd Aug 2024 (24 weeks ago)
N K
Elli has been instrumental in supporting me in my new house find and purchase.
Elli is friendly, professional and efficient. Thank you!
Who knew... Elli and Emma both ignoring my calls and emails on any updates for months; the selfish top chain are refusing to exchange contacts for 3rd time, and no-one is doing anything about it or updating the chain with the truth as to why... with only a week to go on Completion!
This has been the worst experience of my life, exacerbating my anxiety disorder, and they don't give a damn...... Read more
Buyer
20th Aug 2024 (25 weeks ago)
S Jobling
Dave and the team at William H Brown were all very helpful every step of the way. Thank you.... Read more
15th Jun 2024 (7 mo. ago)
M Green
Elli and Adam have been helping us find our new home and have been fantastic.
I called yesterday and spoke to Elli as we have a buyer for our property and gave an idea of what we was after. She advised that they are taking a property on and will arrange a viewing. Adam showed us around the property, he was very friendly and answered our many questions. We then spoke to Ellie to put in an offer. After going back and forth the offer was accepted. Both staff members are friendly, polite and clearly wanted to do a great job. Thank you both :)... Read more
Seller
30th May 2024 (8 mo. ago)
liam
Elli is fantastic,
Always checking up on us throughout our buying process but not too pushy with us, we have viewed over 40 properties and dealt with a lot of estate agents in our time. I can safely say Elli is how an estate agent should be. She will go above and beyond, plus we feel she is working to our best interest and not solely working on behalf of the buyer. Although we are not buying through her I have created a list of good estate agents and she is on it, I will be recommending this list to all new first time buyers in my circle.... Read more
Buyer
28th Feb 2024 (11 mo. ago)
S Beber
Ellie and the team at WH Brown Maldon did what they said they would do and got the house sold. Having tried Purple Bricks for almost 18 months, after a knock at the door by one of the team, we were convinced they would do a better job. Although it was not as quick as we would have liked and we needed to drop the price because of the market situation, the deal has been done and thanks to the diligence and communication from Ellie we are a happy customer. Good work and I would recommend the Maldon team if your looking to sell your home :-)... Read more
Seller
16th Feb 2024 (11 mo. ago)
Mart
One of the better estate agents out there for sure ! Having dealt with quite a few looking for our new home, Great communication, fast responses and very professional. Elli and Christopher to name a few have been great all round! To be honest they all deserve a good mention !... Read more
8th Feb 2024 (1 year ago)
J Tompkins
Thanks to Chris, great mortgage and financial services!... Read more
11th Nov 2023 (1 year ago)
B Downey
Elli was so helpful with booking in all our viewings and dealing with our requests. She was so friendly and knowledgeable with all the properties which lead us to putting in an offer on one, Yay! Thank you William H Brown!... Read more
Buyer
11th Oct 2023 (1 year ago)
H Valentine
Quick sale, brilliantly facilitated by Elli who was amazingly organised & friendly throughout!... Read more
Seller
6th Oct 2023 (1 year ago)
S Wallwork
Absolutely fantastic service throughout the whole process! From our initial viewing right through to completion the whole team have been amazing and so helpful. Massive Thankyou to Charlotte, Adam and Dave for making our house purchase so effortless and swift. Couldn’t ask for a more helpful and friendly team! Thankyou so much all at William H Brown Maldon :)... Read more
Buyer
21st Aug 2023 (1 year ago)
L Davis
W H Brown went above and beyond. Charlotte was amazing, very approachable and nothing was too much trouble for her. She is great asset to the company. Adam was also great and always made us feel very welcome when viewing our new potential home. Highly recommend the team at W H Brown for amazing service and outstanding customer service.... Read more
19th Aug 2023 (1 year ago)
L Stacey
A huge thank you to Dave, Charlotte and Adam who worked tirelessly to sell our property in Althorne. Their patience, guidance and thoughtfulness is second to none. I would highly recommend their services.... Read more
Seller
16th Aug 2023 (1 year ago)
M leech
I had Charlotte managing my purchase and she was so helpful and really very efficient throughout the process. They got back to me quickly and I never had to chase for anything. There was no ‘hard sale’ or pushiness from them, I have nothing but positive things to say.... Read more
Buyer
13th Aug 2023 (1 year ago)
Charlotte has been amazing throughout this process of selling and buying. She has been in constant contact at every stage and has kept us well informed of any developments. Nothing has been too much trouble for her. She is an extremely great asset to William H Brown. Also want to say a big thank you to Adam who has also been amazing, at every property viewing he has been very welcoming and helpful regarding any enquiries we had. Would highly recommend William H Brown for anyone considering moving house. It's been a total pleasure again to deal with them.... Read more
Seller
12th Aug 2023 (1 year ago)
S Monk
I personally want to thank Charlotte for all her communication , her knowledge and extremely hard work with our move. Charlotte isn’t even my own agent but the agent I purchased through, and I would highly recommend you use her! It was evident she is dedicated to her job, she worked tirelessly to make sure our chain was kept together and even spent time ringing and trying to get removals booked in when in the height of the summer everywhere was busy! So huge thank you Charlotte, your a 5*.... Read more
Buyer
3rd Aug 2023 (1 year ago)
I Rumsey
Charlotte and her team were fantastic during the buying of our first home. Communication was brilliant. When the process was taking longer than expected, everyday they were on the phone to both solicitors pushing for answers from both sides. This was a god send when working 5 days a week and not being able to do it ourselves on the time. I would highly recommend William H Brown as an estate agents! The welcome pack was a bonus too! Thank you!... Read more
Buyer
21st Jul 2023 (1 year ago)
S Bartlett
Very good experience so far with this estate agents.... Read more
2nd Jul 2023 (1 year ago)
R Bell
Charlotte and team very helpful ????... Read more
26th Jun 2023 (1 year ago)
L Lambert
Wow, Wow!! 11 days with William H Brown, 2 offers and half dozen viewings.
A big thank you to Dave and Charlotte who worked really hard in getting my house sold in such a short time.
I am so grateful and glad I instructed them, after my house being on the market with PB who were a sham!
Would definitely recommend William H Brown and use them again.... Read more
Seller
9th Jun 2023 (1 year ago)
V Little
Charlotte is a great representative for William H Brown.
She has a positive and polite approach, explains process of selling/buying property to novice sellers/purchasers in everyday terms.
When I contacted Charlotte, she knew what was/wasn't happening, which was refreshing!... Read more
24th May 2023 (1 year ago)
L Haggerty
Many thanks to Charlotte Atkinson at William H Brown in Maldon, for her patience and dilligence in our recent house purchase. Her coordination with "the chain", helped take the stress out of the last 2 weeks in getting our exchange of contracts through speedily. Charlotte never made us feel like we were pestering her when we needed reassurance or updates. Thanks for a job well done.... Read more
Buyer
16th May 2023 (1 year ago)
M C
Charlotte and the team were wonderful in helping me buy my first home, they were always on hand to help with everything. There wasn’t anything that was too big or too small, their continued support and regular contact made the process run as smoothly as possible. Would 100% recommend.... Read more
Buyer
11th Apr 2023 (1 year ago)
Would highly recommend Charlotte, always at the end of the phone to answer any questions I had, everything run smoothly and quickly and that’s thanks to Charlotte.... Read more
Buyer
23rd Mar 2023 (1 year ago)
A Aldridge
Very good service from a professional team... Read more
7th Mar 2023 (1 year ago)
I Shepherd
Charlotte at WH Brown, Maldon, was first class in her enthusiasm and level of service throughout the purchase. We purchased by modern auction and Charlotte very much coordinated the process from end to end, helping resolve issues with the vendors solicitor, IAM auctions and the vendors direct through to completion. Charlotte was always available via telephone and email, responding quickly and totally transparent with her responses, advising what all parties needed to do in in order to move forward. Her manner is friendly, reassuring and professional. This managed our expectations throughout. We would 100% recommend Charlotte and WH Brown Maldon for purchasing or selling a house in this area... Read more
Buyer
21st Feb 2023 (1 year ago)
D Fenton
We recently moved home for the first time in 20 years. This can be a daunting process knowing the twists and turns we were likely to face along the road ahead.
Charlotte however, was absolutely amazing during this journey.
She updated us every step of the way and was often seen taking the lead and chasing up all parties within the chain to move the process to the next step.
If anyone is looking to move home I would highly recommend Charlotte as your local estate agent.
She made a very well know stressful time, far less stressful than it's general perception.... Read more
2nd Jan 2023 (2 years ago)
C Sargeant
Kirsty (Mortgage Services Development Manager) is just amazing! We have just recently worked with her on a Buy to Let mortgage and we couldn’t have asked for more. Honest, tenacious, knowledgeable and kind in her approach. She has worked incredibly hard over a number of months for us and we couldn’t be more grateful. We have used Kirsty for over four years now and wouldn’t go to anyone else. Highly recommended!!!... Read more
Landlord
8th Dec 2022 (2 years ago)
M Courtney
Highly recommend Charlotte Atkinson, who has been amazing at assisting me with a remortgage and made the whole process a lot less stressful for me she has gone above and beyond to explain the process to me and put my mind at ease during a difficult time.... Read more
6th Dec 2022 (2 years ago)
L Cook
Thank you to Dave, Charlotte & the whole team for their hard work in making our move run as smooth as possible. We were always kept up to date on our sale and purchase and we are so grateful for all the hard work that was put in to helping us find our dream home. I would definitely recommend using William H Brown.... Read more
Seller
22nd Nov 2022 (2 years ago)
S Wagstaff
We have just completed on our House in Maldon and have been so pleased with William H Brown! Charlotte has been such a pleasure to work with, kept us in the loop at all times and made the whole process of moving less stressful.... Read more
21st Nov 2022 (2 years ago)
C Thurston
Very professional staff... Read more
4th Nov 2022 (2 years ago)
lauraheg1
Dave and Charlotte were excellent, advising and helping in what turned out to be a very lengthy process with many difficulties along the way. They are always happy to help and give a quick response when I needed it. Wouldn't hesitate to recommend William H Brown, Maldon.... Read more
2nd Nov 2022 (2 years ago)
L Jones
We bought our home through William H Brown, Charlotte was dealing with our case and was very helpful throughout, always acted as the common point of reference between buyer and seller as well as chasing solicitors to avoid delays.... Read more
Buyer
2nd Nov 2022 (2 years ago)
J Hazell
Can't praise Charlotte and the team at WH Brown enough. Charlotte has been my rock in what turned out to be a very stressful exchange. Always chasing and working away in the background to keep things moving and people talking, she communicated with me throughout and kept pushing buyers and solicitors alike. When all communication stops and you feel like you're getting nowhere, it's a relief to know you have a Charlotte who is on your side! Thank you so much for all your hard work.... Read more
Seller
23rd Sep 2022 (2 years ago)
K Emery

Dear Charlotte, Dave and the rest of the team.. THANK YOU!!!
I recently completed the sale of my home with William H Brown in Maldon and what a journey it's been. The circumstances surrounding my home move were anything but easy, however thanks to the genuine care and support from the team in Maldon, I finally completed the process. I genuinely believe that my chain would have broken down if I'd sold through any other agent but Charlotte was instrumental in navigating all of the hurdles every step of the way. She absolutely went above and beyond for me, assisting with parts of my move that were beyond her expected responsibilities.
I cannot fault a single part of my experience in selling through William H Brown. I am genuinely grateful for the team and everything they've done for me during what has been an extremely testing time and I now look forward to this next chapter in my life that is only beginning because of the 5 star service William H Brown provided. Thank you.... Read more
Seller
31st Aug 2022 (2 years ago)
D Golding

Hello to everyone at William H Brown Estate Agents.
Yesterday we completed on an Apartment in Maldon, Essex.
As everyone is aware moving house is not the easiest of tasks, so what ever you do you need a good estate agent for both sides, buying and selling.
We were lucky that purchasing through William H Brown we dealt with
Charlotte Atkinson from start to finish.
Ours wasn’t the easiest of sales and purchase as 2 of the properties in the chain were “Leasehold “ !
As our solicitor said it’s certainly been a challenge but with good agents around us we finally got there.
Charlotte was helpful from start to finish and always aware of what was happening in the chain. We had several viewings as it’s a big decision to move.
We also wanted to view with our family and with Charlotte busy it wasn’t a problem as one of the staff came out without any delay.
I’ve written this because Charlotte and the Agency deserves credit for a good job done.
So thank you to everyone involved in our purchase. Thanks David G... Read more
Buyer
24th Aug 2022 (2 years ago)
J Jadeja
Myself and My partner are about to purchase our first home and we couldn't of done it without the help of Charlotte and the William H Brown Team at Maldon. Would 100% recommend the team for their services!!... Read more
Buyer
26th Jul 2022 (2 years ago)
N orriss
Charlotte Atkinson was extremely helpful, nothing too much trouble, she even met me early out of business hours for a viewing at my request. Recommend... Read more
25th Jul 2022 (2 years ago)
G Jermy
William H Brown have been excellent through the whole process of purchasing our first home in Maldon. The whole team were very helpful; especially Charlotte who was great at getting things pushed through and very friendly. Couldn't fault their services at all!... Read more
28th Jun 2022 (2 years ago)
T Harding
Charlotte and Dave Maldon branch went above and beyond in getting a very messy complicated house move to completion.
No doubt that without Charlottes help we wouldn't have crossed the finishing line. Thank you... Read more
23rd Jun 2022 (2 years ago)
P Liv
We recently sold our house through W H Brown and worked closely with a number of people (mostly Charlotte). They were all incredible in aiding us through the process, viewings, securing the best price so swiftly, and liaising with our solicitors. Would recommend to all family and friends as estate agents.... Read more
Seller
1st Jun 2022 (2 years ago)
M castaneros
A huge Thank you to Dave , Charlottle & the team for their help and support during our long and very stressful period of selling and purchase. Charlotte was a godsend. She was outstanding and always there to answer all our queries and very friendly too. Thank you also to Will K for the patience in finding us the right mortgage and talked us through every step.
Again, Thank you to the whole team for the great service. Highly recommended.... Read more
Seller
19th May 2022 (2 years ago)
J Landsberg
I wholly recommend William Brown estate agents and want to thank them for their professional and courteous service at all times. I purchased my house with them. Charlotte was outstanding in both her communication skills as well as her focus in resolving issues or concerns. She was always supportive but clear with feedback. The team of Jay and Dave have made my house purchase a team effort and I thank them all.... Read more
Buyer
21st Apr 2022 (2 years ago)
L Glover
Charlotte has been absolutely brilliant. she is so help and has really gone above and beyond to help me every step of the way... Read more
3rd Apr 2022 (2 years ago)
J Broxton
Recently engaged with the Maldon branch of William H Brown to sell and purchase a property. We found the whole team exceptional with fantastic communications and friendly atmosphere. Unfortunately our purchase/sale didn't work out but Charlotte and the team where very understanding of the reasons and didnt try to pressure us into doing anything we didnt want to do. This is now the bar I hold estate agents to and would not hesitate to come back to WHB when we decide to move again. - Keep up the great work guys truly a testament to the industry!... Read more
Seller
22nd Mar 2022 (2 years ago)
J Hanner
I can't fault the service that Dave and Charlotte provided during the process of selling my late parents' house. Professional yet friendly throughout, and very proactive in finding us not just a buyer, but one that was most suited to our situation. Very well handled, thank you.... Read more
Seller
7th Mar 2022 (2 years ago)
I Kay
William H Brown have been excellent in helping us purchase a house in Maldon. The whole team were brilliant at keeping us informed and giving us advice where needed. Charlotte was exceptional, always bright and friendly, and she always went above and beyond our expectations with chasing solicitors and helping to move things along. Will was also really helpful with our mortgage application. Can't fault their services at all.... Read more
Buyer
1st Mar 2022 (2 years ago)
Excellent service especially from Charlotte would definitely recommend and use again.... Read more
Seller
28th Feb 2022 (2 years ago)
S Stainer
David at William H Brown was professional, so helpful & made what was a difficult exchange of contracts as easy as possible for my mum & myself. He was at the end of the phone whenever we needed him & let us know exactly what was going on at all times.... Read more
Buyer
14th Feb 2022 (2 years ago)
C Fulcher
Charlotte always kept us in the loop and went above and beyond to help us move! Would recommend her always!... Read more
7th Feb 2022 (3 years ago)
K Tyler
I have never before worked with an agent who has been so helpful, professional and supportive. I cannot recommend Dave and his team highly enough. Dave has the highest level of integrity and it very much felt that he was invested in getting the best result for us as clients rather than it being a business opportunity for him. Moving is a stressful business but with this team it felt like things were in very safe an honourable hands.... Read more
2nd Feb 2022 (3 years ago)
This was a suburb service from beginning to end. Dave was immensely helpful and we really felt that he was invested in making this whole process as easy as possible. He was honest, professional and communicated brilliantly. I would recommend him and his team to anyone... Read more
Seller
1st Feb 2022 (3 years ago)
Emily
Charlotte and her team were responsive and helpful during our house purchase. They kept us updated throughout and were always professional and friendly.... Read more
Buyer
26th Jan 2022 (3 years ago)
H Homes
Charlotte & Dave gave an extremely professional service from start to finish. A delight to do business with. Would more than recommend them.... Read more
26th Jan 2022 (3 years ago)
S Barrett
I have nothing but good things to say about the team that I have had contact with as a buyer.
Charlotte Atkinson, the assistant manager, is friendly, polite, professional and helpful. Always approachable and replies asap. Stevie Davies had also been very helpful. A great service. Highly recommended.... Read more
Buyer
22nd Jan 2022 (3 years ago)
I peacock
A big thanks to Charlotte and the team for all there help they were very helpful and professional... Read more
21st Jan 2022 (3 years ago)
S Hector
I have rung these people 3 times now spoke to staff there and was told they would get back to me but haven't, they obviously don't want commission... Read more
20th Jan 2022 (3 years ago)
J Hallett
A huge thank you to Charlotte, Dave and the team at William H Brown (Maldon).
They made the process as easy as it could be in the sale of our property, the professionalism and prompt answers to any enquiries were very helpful and took a lot of stress out of selling a property.
Would have no hesitation in recommending them to anyone looking to sell or buy!... Read more
Seller
13th Dec 2021 (3 years ago)
K Hyam
Professional, helpful, superb communicators, pro-active, polite and patient are all ways in which we would describe Dave and Charlotte at William H Brown.
They provided a fantastic service and went above and beyond, we knew we were in safe hands from the moment Dave came round and gave us a valuation. He and Charlotte were professional and helpful from start to finish. Would highly recommend this superb team!... Read more
Seller
26th Oct 2021 (3 years ago)
D Kendall
They helped us all the way through buying our property and overall they did a really good job. The only reason for the 4 star and not 5 was i felt in some cases they could have just pushed that little bit more to find a way around an obstacle rather than wait for a specific person to get back in touch with them.... Read more
Buyer
26th Oct 2021 (3 years ago)
P Taylor
Dave & Charlotte mostly dealt with my house sale and I could not fault their support and professionalism throughout the entire process. Very easy to work with, understanding and informative. The whole process is very stressful but Charlotte always seem to know exactly what to say or do to take a lot of the stress away. Really great team and would totally recommend their services.... Read more
Seller
26th Oct 2021 (3 years ago)
A Garrett
From the very first visit with Dave Ridgewell to value the property professionalism was apparent. He was sensitive to our personal situation; gave us all the information we needed with honesty and integrity. After we placed the property on the market with them - Charlotte dealt with us effectively and efficiently keeping us updated along the way. Stevie also helped on a number of occasions and I have to say all staff members were great to deal with. In the end it was undoubtedly Dave who shone through; the purchase had very tricky conveyancing and he worked tirelessly to bring the transaction to conclusion. He worked with diligence and tenacity and without that I would have withdrawn from the purchase. Thank you Team WH Brown Maldon... Read more
Buyer
5th Oct 2021 (3 years ago)
L Potter
The service provided by William H Brown and Charlotte was beyond expectations. Our house was sold within a week at asking price and during following stages we were frequently updated on progress. It was also very easy to get in contact with Charlotte or her colleagues when needed. Would definitely use their services again if needed.... Read more
Seller
22nd Sep 2021 (3 years ago)
O ogunre
They are reliable, transparent with high standard of professionalism
.
Their communication skills is excellent.
I want to recommend them 100% to whosoever need their services.... Read more
21st Sep 2021 (3 years ago)
M Wragg
Huge thanks to Charlotte and the team for your support and commitment to help our house purchase progress. At times we felt you was the only one that knew what was happening, and your updates really helped keep us calm your a long process. Thanks Martin & Jacky... Read more
Buyer
20th Sep 2021 (3 years ago)
S entwisle
A huge thanks to Dave, Charlotte and team for managing the recent sale of my property in Maldon. It wasn't an easy sale to manage due to somewhat awkward tenants being in situ for viewings, but Dave and Charlotte did a great job of communicating with them throughout the process. This is the 6th property sale for me and by far the smoothest to date. Communication with the team has been great and more often than not it was Charlotte and Dave keeping me up to date rather than the usual chasing for information that I've experienced previously. A really great service from start to finish and genuinely lovely people to work with. I can highly recommend using them for your next property sale... Read more
Seller
18th Sep 2021 (3 years ago)
B PRODUCTIONS
Regular buyer and Compare to other estate agents they are on top A*
Will recommend 100%... Read more
Buyer
17th Sep 2021 (3 years ago)
M Eldret
Mmmm only ok - did not return my call until very late... Read more
15th Aug 2021 (3 years ago)
J best
Very nice and professional.
Helped us every step of the way
Thankyou very much guys for getting us through... Read more
31st Jul 2021 (3 years ago)
G Ambrose
Charlotte and Dave were very professional and helped get a house purchase over the line in record time.... Read more
Buyer
9th Jul 2021 (3 years ago)
J Beadell
Thank you ever so much to Dave, Charlotte and the team for making our move happen.
The professional, reliable service received from the very start to finish was second to none by going the extra mile when required.
Even when we lost our buyer due to no fault of our own they leaped to the challenge and sold again within 24hours allowing us to complete the chain in 5 weeks!!
Not that I plan to move again but if I do I would certainly use your services again!!!... Read more
Seller
7th Jul 2021 (3 years ago)
A Evans
Really friendly and professional staff ensuring a quick and painless sale.... Read more
Seller
29th Jun 2021 (3 years ago)
E Hunt
Charlotte was absolutely fantastic from the very beginning to the end of our house purchase. As first time buyers we had lots of queries which were answered very quickly. We also used William H Brown for our mortgage brokers and Bethany was also fantastic. We can't rate William H Brown enough :)... Read more
Buyer
12th Jun 2021 (3 years ago)
M Bandura
Absolutely fantastic ! We have worked with William h Brown a couple of times and they have always exceeded our expectations.
We had full support throughout the whole sale process and almost daily updates.
We had no issues with communication, and someone was always there to answer the phone or email.
I cannot recommend them enough.... Read more
Seller
13th May 2021 (3 years ago)
A Leeds
Covid caused all sorts of challenges, mainly time delays and broken chains etcetera. WHB's Maldon team stuck with us all of through this and helped us to succeed in the end. They are a brilliant team, patient, supportive and resourceful. No one could have done better. We are most grateful.... Read more
2nd May 2021 (3 years ago)
mymonkeymoo1
Selling and buying is stressful and can have it’s difficulties, but what I can say is that Charlotte has been very helpful and professional throughout the experience and has made every effort to help push things through with the purchase and that is very much appreciated.
Thank you Charlotte!
Regards - John G... Read more
Seller
1st May 2021 (3 years ago)
K Spindley
Highly recommended!
If it wasn’t for Dave, Charlotte and the team I wouldn’t be in the house of my dreams now! It took over 7 months to complete it may not have been the case if it wasn’t for Dave’s ability to find information and motivate others and not forgetting running paperwork around.
Can’t recommend them enough. Thankyou so much ????????... Read more
Buyer
28th Apr 2021 (3 years ago)
L Coveley
From start to finish , both Dave and Charlotte were amazing!
Quick and efficient responses throughout the process and always willing to go the extra mile. We used the branch in Maldon Essex and would definitely use and recommend them in future. Very professional and very personal.... Read more
14th Apr 2021 (3 years ago)
H Miller
I've just completeed on my first home, and it was a pleasure dealing with the team at W H Brown in Maldon, we all know how stressful buying a home can we and these guys made everything that little bit easier. If there was anything i was unsure on they were more than happy to help, i couldnt recommend themm enough, to you all thanks again for everything :)... Read more
Buyer
8th Apr 2021 (3 years ago)
P Rose
The whole team have been extremely professional, warm and supportive, particularly Charlotte who was very patient when we phoned her regularly! She worked over and above what was expected to ensure that the sale went through as quickly as possible. We would recommend William H Brown without hesitation.
Thank you Charlotte for always being positive and for keeping us going when things seemed to be going wrong! And for genuinely caring , priceless.... Read more
Seller
24th Mar 2021 (3 years ago)
A Fleetham
Dave, Charlotte, Louise and the team were great in helping me find my first home. They were friendly and professional - not pushy when organising and showing properties. All the costs were extremely reasonable and great value.
I used their recommended services including mortgage advisor Louise and team of Solicitors Q-Sequence and Premier Property Lawyers.
Everyone was very helpful and informative which I especially appreciated as a first time buyer.
Thanks again!... Read more
Buyer
17th Mar 2021 (3 years ago)
J Valentine
I recently worked with Charlotte and her colleagues over the past 18 months finding the right property and found that everyone I spoke with was very professional and helpful in booking viewings and keeping all parties up to date with processes.
Also a nice touch that they keep in touch with you even after you have exchanged on your property, would recommend using these guys!... Read more
Buyer
17th Mar 2021 (3 years ago)
badger2102
Absolutely magnificent team!
Charlotte, David and Louise have helped us move home with the upmost professionalism. Charlotte specifically has kept our sale on track, despite ourselves moving the goal posts on a few occssions, she has continued to press positively forward and... despite our constant questions, calls and naivety to the process, has always been brilliantly positive and informative.
Louise is by far the best mortgage consultant we have used, her knowledge and genuine jntent to gett te best for us us clear, a true asset the the team and we kbow we can rely on for years to come.
David was our go-to guy with the initial sale procedures. He understands the market, people's expectations and explains the process with detail and genuine care for our needs.
This team have made a move somewhat stress free...we highly recommend
!!!... Read more
Seller
5th Mar 2021 (3 years ago)
H Goddard
Cannot fault the customer service here. Charlotte has gone above and beyond. Our mortgage has been quite a tricky one, but Charlotte and her team have been an absolute pleasure to work with and couldn't do enough for us. Communication is difficult enough during the pandemic, but the constant communication with Charlotte has not been compromised, she has been wonderful. I truly recommend these, it is nice to feel genuinely cared about. Thank you for everything!... Read more
5th Mar 2021 (3 years ago)
M wild
From putting my house on the market to completion, Charlotte and the staff at William Brown's were brilliant. The whole process was seemless and without any issues. Thank you all, I'm a very happy camper indeed.... Read more
Seller
3rd Mar 2021 (3 years ago)
E Holt
A friendly professional team. The minute I walked into the office, I felt looked after. Not pushy , didnt make me feel like I didnt have enough money to buy a house like Holdens ! I only wanted to buy through William H Browns. And did!! 2 bed terraced house with garden. Thankyou William H Brown. Keep up the great work.... Read more
Buyer
27th Feb 2021 (3 years ago)
C Stewart
I couldn't have asked for someone better to help us buy our first home.
Louise.K helped us from start to finish and was amazing throughout.
So knowledgeable, answered every single question we had and just gave the best advice and support!
We honestly can't thank you enough for your help Louise and we wish you all the best in your career.
Charlotte & Ryan.... Read more
Buyer
16th Feb 2021 (3 years ago)
D Wren
The 3rd most stressful life event, moving house and exacerbated by COVID. I am extremely appreciative for the support I received from the team at WHB Maldon, throughout the sale process of my property. During this, almost, year long process, Senior Branch Manager, Dave Ridgewell was excellent and I felt supported throughout, notwithstanding his position, he was always readily available to speak with me and promptly deal with any issues arising personally. I will certainly use their services again. A huge thank you WHB Maldon.... Read more
Seller
9th Feb 2021 (4 years ago)
T deykin
A stressful purchase was made bearable by the professional team at William H Brown in Maldon especially Charlotte and Dave.... Read more
Buyer
8th Feb 2021 (4 years ago)
Very happy with the service. Always promt and available.Overall, very good and professional specially Charlotte Atkins... Read more
Seller
2nd Feb 2021 (4 years ago)
R Noble
We are first time buyers and Charlotte Atkinson was very helpful with guiding us. She was always very responsive and pro active. Dave was also incredibly helpful. Couldn’t recommend more.
Thank you!... Read more
Buyer
19th Dec 2020 (4 years ago)
D CHAPMAN
Throughout a long and tortuous process, Charlotte has been our saviour on so many occasions. A consumate professional, always cheerfull and with the magical ability to find information and motivate others less proactive than her. It is largely due to her efforts we have finally completed and we cannot praise her highly enough. Thankyou!... Read more
9th Dec 2020 (4 years ago)
Beth
My first time selling and I’m so glad I used the team at WHBrown. Charlotte walked me through every step, answered all my questions, I never felt like anything was too much trouble, even in the most stressful times. Thank you so much to the whole team. I would highly recommend them.... Read more
Seller
20th Nov 2020 (4 years ago)
K Aquino
Charlotte has been a fantastic agent throughout this entire process - always keeping me up to date with regular contact and advice. Very friendly and extremely helpful at every stage!... Read more
15th Nov 2020 (4 years ago)
J Kent
Don't think I would have got through this move without all the help from Charlotte (and the team) at W H Brown. I virtually had her on speed dial! Charlotte was refreshingly cheerful and super helpful all the way through she calmed stressful situations and nothing was ever too much trouble for her. Thanks for a great service!... Read more
2nd Nov 2020 (4 years ago)
S Pugh
What a great Estate Agent William H Brown in Maldon are. I cannot fault their service, their genuine effort, good communication and positive attitude throughout my time with them. Charlotte in particular was so lovely, she was always helpful and very response on the phone and by email.
Before putting our house on the market, I felt apprehensive about dealing with estate agents, but within a few days of talking to Charlotte, I was pleasantly relieved that they are very efficient, fair and kind. Dave was also always responsive by message and phone. Overall, our experience with them is very positive and I highly recommend them.... Read more
Seller
3rd Aug 2020 (4 years ago)
H Manser
Louise is incredible - she really has gone above and beyond to help me find the best product for me and is always a pleasure to speak to, even if she does have an incredible "poker" voice. Cannot recommend her enough, if only every part of a move could be dealt with by Louise!... Read more
27th Jul 2020 (4 years ago)
K DL
Everyone at William H Brown Maldon have been so helpful and kind to us during our move. With lockdown taking place and then the vendors at the top of the chain being a little difficult, the team, especially Dave and Charlotte, did absolutely everything they could to make the move happen and we are so grateful and appreciative of their time and effort. Without a doubt we would use William H Brown again and have already recommended them to family and friends thinking of moving. Thank you once again for all your help!!... Read more
Buyer
29th Jun 2020 (4 years ago)
C Stone
Had a good working relationship with the bunch at maldon’s William H Brown. Very efficient staff and processes. Thankyou... Read more
4th May 2020 (4 years ago)
S Lynch
Charlotte was so helpfull over and above ,all way goi g that extra mile... Read more
3rd Mar 2020 (4 years ago)
A Mason
I can't thank the staff of WH Brown in Maldon enough. We were moving 200+ miles to Maldon, so not actually paying them any fees, yet they were so helpful. They kept me fully informed at all times & were proactive regarding any queries & complications. Amazing service at all times.... Read more
31st Dec 2019 (5 years ago)
L wass
Dave, Charlotte and the team have worked really hard to get our house sale completed, have always been very helpful and reassuring on the phone, and dealt promptly with any issues that arose at what was inevitably a fairly stressful time. I would be happy to recommend them to other purchasers and sellers.... Read more
Seller
16th Dec 2019 (5 years ago)
L oldershaw
I would definitely recommend Charlotte, Dave and the team. They were very helpful, calm and understanding from start to finish.... Read more
13th Dec 2019 (5 years ago)
B Hull
Charlotte and her term were brilliant in helping us through the purchasing process and made buying our first house straightforward. Thanks for all your help!... Read more
Buyer
11th Dec 2019 (5 years ago)
N Browning
Bethany was an amazing help to my partner and I when buying out first home together. We were fairly clueless about the procedure of purchasing a house but Bethany was fantastic. She guided us through the whole process step by step and was always available to answer our numerous questions, which must have been annoying for her as we kept forgetting things, but if it was she never let on to us! couldn't recommend her enough! She even chased up the solicitors on our behalf. If there was a sixth star, I'd have clicked that too!
Thank you for all your help!... Read more
Buyer
11th Dec 2019 (5 years ago)
W Bullman
What a brilliant & very professional service from start to finish from Bethany Lawrence the Mortgage adviser at the Maldon branch... Read more
10th Dec 2019 (5 years ago)
J Jankunas
Excellent service prompt and efficient
Service from all the staff would highly recommended the company and especially the staff many thanks John and Joanne Jankunas... Read more
29th Nov 2019 (5 years ago)
M Hendry
What a wonderful bunch of people.
We found the team very supportive and helpful during a very long and stressful period. Always friendly with a welcoming smile and they managed to get us to final completion on our house sale/purchase.
We would have no hesitation in recommending their services.... Read more
Seller
26th Nov 2019 (5 years ago)
C Altunbicak
Very efficient, responsive to queries everytime, call back when they say they will, really on the ball with chasing solicitors and ensuring everything runs as smoothly as possible. Have been very impressed with their professional, but friendly, approach from each member of the Maldon team.... Read more
26th Oct 2019 (5 years ago)
O Clements
Wonderful experience from the first day, dealt mainly with Charlotte and Dave, any questions or queries we had about purchasing our first property were answered and dealt with as soon as possible. Would highly recommend!... Read more
Buyer
26th Sep 2019 (5 years ago)
M Read
Really good place to buy and sell houses. Great staff (almost like they understand that its in their best interest to sell your home or encourage you to buy another one with them...), they do it with panache.... Read more
27th Aug 2019 (5 years ago)
Jennifer
Dave Ridgewell the manager and lewis Barnby are extremely attentive and excellent at their jobs . I would highly recommend their services, excellent estate agents... Read more
25th Jun 2019 (5 years ago)
C Law
The team have helped us to move in to our first property and have been excellent throughout - definitely will recommend for anyone buying in the area!... Read more
Buyer
1st Apr 2019 (5 years ago)
S Hobday
HUGE ENORMOUS thank you to Dave at Maldon's branch!! What a gruelling year it's been!! What could go wrong, did go wrong but Dave's calm and humourous nature meant that together we could laugh through the house falling through 4 times, unforeseen difficulties at every turn, but 1 year later we got there - I think we made a pretty good team Dave! I would highly recommend you, as an agent, to anyone - thank you for all your support, often calling me out of hours to make sure that we stayed on track. WH Brown, you are extremely lucky to have Dave fighting your corner when things are beyond both your seller's and agent's control. Dave, you gave sound, thorough and sensible advice throughout - I only wish you could be my agent now whilst I look for our new relocation home, here in Hastings! All the best Dave, Sasha :)... Read more
Seller
7th Sep 2018 (6 years ago)
Do not use this Estate Agents to purchase a property ..... unless you thrive on stress, enjoy being lied to, and wait months only to pull out at the end.. You can only take so much ....Customer service i would give zero..........
There should be laws to stop agents being so rude and dishonest .
If you see your dream house advertised with them i wish you Luck ........ Read more
Buyer
10th May 2018 (6 years ago)
L Harvey
Buying and moving is never easy nor stress free but Dave Ridgewell at William H Brown really did make it as smooth as possible for us. He chased both sets of solicitors when they were slacking, negotiated like agents are supposed to but rarely do and kept us up to date all the way. Couldn't recommend any stronger!... Read more
Buyer
7th May 2018 (6 years ago)
J Ellis
Great service, we chose William H Brown from 4 other estate agents based on Dave’s professionalism and trustworthiness. He found us a buyer in less than a week. After that Dave worked to ensure that the sale went through. Dave provided good advice and reassurance throughout the process. I would strongly recommend you using William H Brown.... Read more
Seller
16th Apr 2018 (6 years ago)
J Miller
Couldn't recommend these guys enough!! BRILLIANT. Dave and the team did a fantstic job of keeping everything in check for my purchase and were the only ones in the whole process that actually kept me upto date and helped with chasing everything up. I would definitely use these gyus to sell and if you're lucky enough they have the house you're buying, they won't disappoint you. Thanks Guys.... have a few bottles of wine on me!... Read more
Buyer
27th Nov 2017 (7 years ago)
G Davies
The team at William H Brown Estate Agents in Maldon went out of their way to make my house selling and buying experience as hassle free as possible. They are true professionals with a personal touch that makes me so glad I chose them in the first place. I could not recommend this excellent team highly enough and would be happy to use them again in the future. Thanks to Dave and his team!... Read more
Seller
18th Nov 2017 (7 years ago)
C Withall
Professional and supportive throughout. Friendly team on all levels.... Read more
4th Sep 2017 (7 years ago)
K Smith
Great company, always answered any question we had and sorted any problems. Dave was always friendly and knew what was going on all the time. The overall experience was excellent!... Read more
8th Jul 2017 (7 years ago)
L Pailing
An excellent team. They worked extremely hard on doing battle with Solicitors to get our sale and purchase completed. A very efficient and well organised team.... Read more
Seller
8th Jul 2017 (7 years ago)
L kirby
One of the most stressful times in your lives can be moving, but not if you use W H Brown. Not only were they our Estate Agents, they set up our mortgage and we used their solicitors to sell 2 properties and to buy 1 property. So much easier all under one roof and everyone knows what`s going on when you make a call to anyone of these people. Would recommend them to anyone looking to move in the future. We were kept updated at all times and was always called back when I left a message. The mortgage process was so easy, as long as you have all your financial details then it is dealt with efficiently and quickly. All the staff are extremely efficient and very helpful, especially Dave who always remains happy and positive. Thank you to you all for such a wonderful experience.... Read more
Seller
6th Jul 2017 (7 years ago)