Katrina
Thank you James Turner at William H Brown Wymondham Lettings for the brilliant service and all the helpful advice. Answering all my queries and questions promptly whenever I asked anything. I have nothing but praise for James.... Read more
Landlord
12th May 2025 (9 days ago)
J Davis
James Turner who is the manager of Letting property is excellent in dealing their clients like me. Every time I ask questions he always answer and explain it to me , very attentive . If I can’t get him through over the phone because he is out for appointments I just leave a message to ring me back and he will . He never disappoint you . He is the asset of your company knows how to deal your clients and staff like James is worth to keep in your office and deserves to be recognise as he done his job very well.... Read more
Landlord
3rd May 2025 (18 days ago)
I Leggett
Had James Turner view us around a house today and all I can say is such an amazing easy view. Being dyslexic myself he sorted the application and everything for us. Just a massive thank you.... Read more
2nd May 2025 (19 days ago)

The sale has still not gone through, so it maybe premature to comment.
They were very keen to get the sale, but once the contract was signed communication was primarily by automatic text message and to only one of us at a time. Incorrect details were initially displayed on Rightmove and despite being told before signing the contract that they had potential buyers ready to view, we didn't get a viewing for 2 weeks. Despite
specifically asking for agent viewings only, we were asked to carry out 2 of the subsequent 3 viewings ourselves. I suspect that they have insufficient staff at busy times and do not employ any Saturday staff to carry out viewings. We did however get 2 offers both below the asking price after 3 weeks and they were able to get the buyers to increase their offer a little. We have now accepted one, which they are progressing. Despite giving details in advance of our conveyancing solicitor, we still got 'pushy' emails from other conveyancing firms implying that we had chosen them and asking us for money up front.... Read more
Seller
20th Apr 2025 (4 weeks ago)
K Pyle
James at the Wymdonham branch has been absolutely amazing with me and my partner moving out for the first time. Thank you!... Read more
Tenant
12th Apr 2025 (6 weeks ago)
A Patrick
Enjoyed my house viewing with Max at William H Brown's sales team yesterday. Max had a manner which put us at ease and was very positive. Thank you for your time Max. Advice from mortgage advisor Jake was most helpful, too.... Read more
8th Apr 2025 (6 weeks ago)
A Chapman
The team were all very helpful and would answer your questions. James the lettings agent was good at letting me know how things were progressing, and answerd any questions or queries promptly and in detail.... Read more
Landlord
31st Mar 2025 (7 weeks ago)
A Przyborski
Unfortunately very poor service, absolutely no urgency and I’m afraid untrustworthy... Read more
21st Mar 2025 (9 weeks ago)
mike

I am currently going thru a difficult time regarding an unwanted divorce, forcing me to sell the bungalow I currently occupy. I am looking to move somewhere nearer to Norwich, but have not decided exactly where. Because of my circumstances, I was dreading talking to an estate agent. I should not have worried.
As soon as I walked in, I was greeted by a welcoming smile and "how can I help you?" by Saoirse Kennedy. Saoirse listened intently to my circumstances and requirements and then showed me a variety of properties. Not only did I require information on properties for sale, but their location/ distance from town centre, etc. and some background on life/amenities in Wymondham. Saoirse answered every question I had, showing a great deal of knowledge about the properties for sale, coupled with a good local knowledge and above all, a lot of patience for an old guy with a lot of questions. It's very rare to receive service to this high standard, particularly from someone so young. Saoirse promised to follow up with an e mail the next day, which promptly arrived, showing that she had put a lot of effort into searching for me. All in all, a wonderful and memorable experience. Well done Saoirse.... Read more
Seller
13th Feb 2025 (14 weeks ago)
A Cook
Leaving a review on behalf of Vicky.
Max Philo was marvellous. Very knowledgeable and professional, calm, patient, personable & straight forward. He wasn’t patronising or phased by oblique questions.
He also didn’t hide any gaps in knowledge, he just offered to find out what we needed to know & get back to us.... Read more
7th Feb 2025 (15 weeks ago)
K Elden
Will at the wymondham office is amazing! Property purchased this week thanks to his input and help. Nothing was too much trouble, he answered any questions I had so that I fully understood the process of purchasing. Visited property more than once to view and will was polite, friendly, respectful, accommodating and very professional (knows his job). I would give him ten stars if I could and would highly recommend him.... Read more
Buyer
13th Sep 2024 (8 mo. ago)
L Farrow
Very efficient team. Will Ward was great from start to finish in helping us with a difficult transaction, we were kept informed throughout and nothing was too much trouble.... Read more
K Freemantle
I had a crazy ride while selling my house (twice!) but the ride was so much smoother with the help of Matt and Will from the Wymondham branch.
Will Ward in particular was great, he was supportive, showed empathy when things weren’t going well and I felt confident he would get the job done. He updated me weekly without fail and if he wasn’t available it was never long before I received a call back.
Going to miss our calls, thank you so much and now and can enjoy my new home!... Read more
Seller
30th Jul 2024 (9 mo. ago)
G Tovee
**AVOID THIS AGENCY & Matthew Steward
(Branch Manager) **
They were horrible to my elderly grandparents. Not to mention they marketed their bungalow for 10 months and had 2 viewings!! AVOID!!!... Read more
Seller
13th Jul 2024 (10 mo. ago)
S San
From the first viewing appointment back in Nov 2023 to completion in June 2024, the team at WHB Wymondham did an exceptional job, in particular Will, who was very present and helpful all the way!
Cannot thank him enough for all the support and great customer service he provides , THANK YOU again !!!... Read more
Buyer
1st Jul 2024 (10 mo. ago)
J Holdaway
Lauren and Aaron deserve more than 5 stars. From the beginning of my housing application process and viewing houses they have both been fantastic. SO kind, caring and understanding. They're very professional but with a brilliant sense of humour and really made me feel at ease throughout a scary process of house hunting.
Thank you from the bottom of my heart, your kindness goes a VERY long way.... Read more
11th Jun 2024 (11 mo. ago)
D Southcott
Very happy with my experience , Hannah at the Wymondham office was fantastic ! very professional, knowledgeable and put my mind at ease. She made the whole process less stressful. Thankyou... Read more
30th Apr 2024 (1 year ago)
M Carpenter
My experience with William H Brown in Wymondham was a positive one. I would like to give a special mention to Will who kept constantly in touch with me keeping me updated on the purchase, I also went through a very difficult time personally and Will was very supportive. I would recommend William H Brown and I would definitely use them again... Read more
Buyer
24th Apr 2024 (1 year ago)
B Brown
Terrible manager and area manager. (They are best friends so any issues that are brought up are brushed under the carpet), they are very unprofessional and inappropriate. Couldn't care less about their staff, it’s just targets targets targets... (all while the manager just sits at his desk doing bugger all!) avoid as a buyer, seller or prospective employee!... Read more
23rd Jan 2024 (1 year ago)
D Steward
They have been so helpful from the moment I walked into their branch, brilliant service with talking me through mortgages and finding me a property. they have made this process less stressful, Hannah at Wymondham branch was brilliant I can’t thank her enough for all the help and support throughout the sale just amazing... Read more
Buyer
12th Dec 2023 (1 year ago)
J Fleming
Excellent service from all the team, really pleased.... Read more
25th Oct 2023 (1 year ago)
E Rumer
The team were really helpful and informative in finding me a home, I couldn’t have asked for more from them.... Read more
20th Sep 2023 (1 year ago)
L Phillips
Everyone at William H Brown has been very helpful within my property search and the administratior was very informative about the stock they had available... Read more
5th Sep 2023 (1 year ago)
N Baker
If we could give less than one star we would! Absolutely awful service, we have not heard from our agents in wymondham in 3 weeks and we have exchanged and completed our sale without them even telling us. essentially another agents has done all the work on both sides for us! So they’ve received a lovely £4200 from us, for doing nothing at all.
Lack of communication to us (the seller) and our buyers, poor effort overall to sell our property with a shoddy social media presence! Trainees chucked in the deep end leading to poor knowledge and understanding.
Honestly really disappointed, and would heed a warning to anyone wanting a reliable, honest and modern agents to sell their home. They do not care and just see you as a pay packet... Read more
Seller
10th Aug 2023 (1 year ago)
C Bedford
Matt lowe was really helpful last year with supporting us with our remortgage and the team have been supportive in a property search.... Read more
21st Jun 2023 (1 year ago)
Friendly enough people but poor paperwork & communications.... Read more
Seller
25th Apr 2023 (2 years ago)
Friendly enough people but poor paperwork & communications.... Read more
Seller
25th Apr 2023 (2 years ago)
Michael
VERY DISAPPOINTING SERVICE. Misleading information about buyers status for six months, kept being told mortgage was coming through within days.. Still not sold and left in financial uncertainty.. Poor communication throughout. VERY BIG DISAPPOINTMENT.... Read more
Seller
27th Dec 2022 (2 years ago)
D Sharman
Hopeless... Read more
7th Nov 2022 (2 years ago)
C Boon
I brought my house through William h brown. All the service I recieved was amazing, my sale was extremely long and difficult but I had regular updates and support from the team. I would highly recommended them.... Read more
Buyer
18th Oct 2022 (2 years ago)
C Cross
William h Brown wymondham provides a excellent service the lady in the office Hannah was extremely helpful in helping us find our next home!... Read more
12th Oct 2022 (2 years ago)
D Forrest
Unfortunately a most unhappy experience. Found us a buyer [which any agency would have done frankly] and then did not communicate with us, other agents or our solicitors for over three months. Didn't even know we had exchanged contracts! We have formally complained and they have said it is not a 'service level agreement' and have offered derisory compensation for their appalling service. We will never use again.... Read more
Seller
8th Sep 2022 (2 years ago)
Their favourite phrase is we have three more buyers keen to buy your property and of course they never materialize! And that was when there was the buying frenzy during the stamp duty holiday. Months later after the stamp duty holiday finished we went to property ladder and sold our home the first weekend it was listed.... Read more
Seller
28th Aug 2022 (2 years ago)
L Glover
The WHB Wymondham team were amazing from start to finish on our shared ownership house sale. Richard and his team were considerate, professional, and supportive throughout the process to ensure other parties were pushed in achieving the end goal. I would highly recommend them in the future for your house sale or support with your shared ownership home.... Read more
29th Jul 2022 (2 years ago)
C Roberts
The Wymondham edition of William H. Brown has a ‘family feel’ about it.The office is up for the ready sharing of insights and ideas and there is a strong sense that ‘nothing is too much’ for this team.... Read more
28th Jul 2022 (2 years ago)
R Nunn
Very happy with their service in what was a pretty torturous selling process!... Read more
Seller
4th Apr 2022 (3 years ago)
S Michlmayr
Very good service by friendly professional staff... Read more
21st Mar 2022 (3 years ago)
J brown
We have sold our property with William H Brown in Wymondham and have been very impressed with their professionalism, help and support.
Richard and Ollie have helped and advised us through the whole process. Thank you guys!... Read more
Seller
1st Dec 2021 (3 years ago)
D Richardson
William H Brown we’re the estate agent I chose following the sudden passing of my late brother. They were totally respectful during the time I requested their services before the property was ready to put on the market. Their advice when the property did come to market was carried out so professionally by themselves they made for me a heartbreaking time that much easier for which I am so grateful. There communication to me was always frequent and informative and I feel confident that they achieved for me the best price for the property. I would absolutely recommend William H Brown on every level and am so thankful that they were the estate agents I chose.... Read more
Seller
1st Nov 2021 (3 years ago)
C Floyd
I would like to thank Maija & especially Ollie from the Wymondham branch for answering all of my questions/concerns and my emails quickly! They were both very personable & extremely helpful. I enjoyed my chats on the phone with them both, so thank you for selling my home promptly & for doing all the necessary paperwork etc that it takes! Cheers & Good Luck!... Read more
Seller
1st Nov 2021 (3 years ago)
N Coburn
Excellent experience with WHB Wymondham. The whole team were great at ensuring the transaction went smoothly from putting the property on the market to moving in. Ollie is an asset to the team and found us the forever home we absolutely love!... Read more
Buyer
23rd Sep 2021 (3 years ago)
J Preston
Having just completed on the sale of my mothers property the service I received from the team at William H Brown has been first class. A potential buyer was identified very quickly and I was given very helpful and professional assistance throughout the selling process. I was always able to request information or contacted back if the information wasn't immediately available by a very friendly supportive team of people.... Read more
Seller
17th Aug 2021 (3 years ago)
A Golding
Recently used W H Brown for my house sale, the whole team were extremely professional and went out of their way to help even when it was matters they didnt have to offer their help on. Would highly recommend and will be using again in the future.... Read more
Seller
10th Jul 2021 (3 years ago)
L Fonseca
By far BEST Estate Agents in the area ! After bad experience with other local estate agent - can't thank their team enough. Highly recommended.... Read more
10th Jul 2021 (3 years ago)
M Mealing
The team at William H Brown were really friendly and helpful. We chose to sell our property through them and they were very supportive throughout the selling process from start to completion.... Read more
Seller
20th Jun 2021 (3 years ago)
H Moulton
Would recommend William H Brown Wymondham, we're really happy with the service received so far. From booking the initial valuation, they got things moving very quickly. Everyone we've been in contact with has been lovely and there's always been someone available when we've had any questions.... Read more
Seller
18th May 2021 (4 years ago)
K Miller
I'm very happy with the service I've received so far from the Wymondham team. In particular Ollie, the agent that lead our viewing, was very informative and approachable throughout our property search.... Read more
14th May 2021 (4 years ago)
G Barnes
The Wymondham team were friendly and professional throughout the process of our sale and purchase. Richard was always helpful and cheerful, despite some very difficult circumstances at the time. The whole team were always ready to answer queries and sort out problems and nothing was too much trouble. We highly recommend putting your property sale in their capable hands.... Read more
Seller
6th Apr 2021 (4 years ago)
R Lawson

We sold and bought our house through WHB. In terms of the sale their turnaround times from point of survey to going live, especially in a busy sector at the moment, was very impressive. Their communication and assistance in the viewings was excellent.
Shortly after this, Richard called me with a house, just recently surveyed, that met the criteria I had set out. Richard and team kept me informed at every stage in what was quite a complex purchase due to the vendors. He pushed for things to happen and I got a real sense of his genuine desire to help us and get it done. More so than any other organisation involved in the process and by a country mile. At times I was ready to give up on our dream home, but Richard would pick me up, and trust to have faith. Now that we are in the house I am so grateful for that. It wasn't just Richard either, Georgie was excellent, for the same reasons, and Gareth helped a great deal aswell. I would like to put on record my gratitude to the great efforts of Richard, Georgie and Gareth in the house move. Also Annabel for her mortgage services. They're great credit to WHB in what must be an extremely busy and hectic industry at the moment.... Read more
Seller
30th Mar 2021 (4 years ago)
L Wright
To say Richard Billings is without doubt the best Manager of any estate agents I have dealt with in the past 25 years would be an understatement!!!. Not only did he assist us throughout the most incredibly long and extremely frustrating sale, but his professionalism, tenacity, integrity and support provided us with the most first class service we have undoubtedly ever received, and in our opinion is a credit to William H Brown. I cannot recommend him highly enough!!!.... Read more
Seller
22nd Mar 2021 (4 years ago)
C Daniels
Very professional, full covid compliance, sold house on first day of viewings. Would recommend.... Read more
Seller
16th Feb 2021 (4 years ago)
R BARRETT
Richard and his staff have been fantastic from the start of a very long process due to Covid lockdowns. I would have given up but they kept me going and we have now exchanged contracts and are moving. I would highly recommend their services, and we will use them again in the future.... Read more
Seller
13th Feb 2021 (4 years ago)
C White
Very helpful and professional service from Richard and the team. Sale completed in a stress free manner with no problems.... Read more
Seller
8th Jan 2021 (4 years ago)
P Hallybone
Agent very helpful and knowledgeable about the local area.... Read more
17th Nov 2020 (4 years ago)
G Taylor
Aug-Sept 2020, Richard and his team did a brilliant job in helping us through the process of selling a Wymondham home despite the difficulties of Covid and with living some distance away. They struck a good balance between supplying great customer service and moving things along when it appeared to loose momentum. I would not hesistate to use them again.... Read more
Seller
19th Sep 2020 (4 years ago)
S Ringwood
We had such excellent service and support from Richard and his team- even though our sale got interrupted by Covid lockdown. They did everything they could to keep the sale on track, and I know our buyers were really happy with them too.... Read more
Seller
22nd Aug 2020 (4 years ago)
A Oclee
Absolutely brilliant - had issues with our solicitors, the guys at William H Brown Wymondham were with us every step of the way, helping sort any issues out! We were first time buyers, so it was great to have friendly and reliable people on our side, would highly recommend :)... Read more
Buyer
10th Apr 2020 (5 years ago)
G Holland
I first visited William H Brown in July to view a property that I was interested in. From that first viewing until completion in December, William H Brown were helpful, friendly and supportive throughout the whole process. I initially dealt with Gavin who first showed me round the property and helped me to reserve it, however it didn't matter who I saw when I went in as everyone was always extremely friendly and happy to help. I also spoke with Richard and Joe who were lovely. A special mention definitely has to go to Georgie who was simply amazing with chasing up various people and ensuring that everything went smoothly. Georgie was always willing to help, professional and always got back to me quickly. What made completion more special was having Georgie there to do the handover. If you are thinking of buying your first home then don't hesitate to visit the team at the Wymondham branch. Thank you all so much!... Read more
Buyer
20th Dec 2019 (5 years ago)
sallyandbrandy
I contacted William H Brown in the summer to book a valuation of my property.A prompt appointment was made and Richard arrived on time and clearly had lots of local expertise.
He gave a clear and professional appraisal of my house highlighting the good points I knew it had and pointing out positives in other areas I'd not previously thought about.
It was a relaxed valuation and at no point was there any pressure.
In the end I decided not to sell and yet when I informed Richard of my decision he was kind and encouraging.... Read more
28th Oct 2019 (5 years ago)
I instructed WHB in 2018 to sell my house and they advertised it etc but I got no viewings and had no contact from them. They presumed me again this year when I put it in with another agent and promised my experience would be totally different. Alas, no, I have had no calls, viewings, nothing yet the other agent 22 viewings! Very very disappointed.... Read more
Seller
15th Jul 2019 (5 years ago)
M Hayland
Worse than useless, these people even give estate agents a bad name.... Read more
10th Jul 2019 (5 years ago)
S Channon
William H Brown dealt with the sale of my house without fault. Richard especially was perfect to deal with, his communication and patience was second to none. I can not praise WHB Wymondham enough.... Read more
Seller
29th Apr 2019 (6 years ago)
B Donnellan-Bouchier
Today I met with Annabel 100% would recommend to all!!!... Read more
26th Mar 2019 (6 years ago)
Phil_Danger
Anthony was very friendly and helpful when I was making my initial enquiries. This saved me a lot of time. Much appreciated.... Read more
8th Mar 2019 (6 years ago)
R Lawrence
W H Brown Wymondham were a pleasure to work with. Anthony Nyland was exceptional and went above and beyond to help complete our house purchase in quick time. He was always willing to help and quick to return calls. Anthony was extremely polite and informative which made the whole experience as stress free as possible. We are now excited to move in , bang on time. Massive Thanks to Anthony and the team. I would highly recommend this branch.... Read more
Buyer
21st Nov 2018 (6 years ago)
A Lok
Reasonable fees, People are Very Friendly and Very Helpful, especially Richard, Matt, and Mortgage advisor Janda. Definitely a five star service. Thank you for all your help with my sales and purchase.... Read more
Seller
23rd Jul 2018 (6 years ago)
R Arthurton
Pushy Pushy Pushy!
I do not appreciate William H Brown’s pressured sales techniques when all I wanted was to simply book a viewing. I’ve heard of their attitude before but having never experienced it first hand I had no idea just how pushy they are.
I would certainly not deal with them unless I absolutely had to.... Read more
19th Jul 2018 (6 years ago)
C Barley
I've tried several times to make an appointment for viewing different houses and have given up. Phone calls are not returned, direct emails ignored and the rightmove enquiry system doesnt appear to be picked up.
Considering dropping a note through the vendors door instead.... Read more
22nd Jun 2018 (6 years ago)
A Murrell
Initially gave william h brown a call about viewing a property in wymondham. I was in contact with Anthony Nyland, who also suggested we go view some others also in the same area within my budget. Anthony was very helpful and knowledgable of the properties. Upon the decision to purchase, this went fast and smoothly with no issues at all, and Anthony was more then happy to come for more viewings of the property on several occasions. Within 8 weeks I had got the keys. Very happy with the property, and the service and help provided.... Read more
Buyer
16th Apr 2018 (7 years ago)
G Webster
Anthony Hylands very enthusiastic employee, gave brilliant advice which resulted in a quick sale.... Read more
Seller
13th Apr 2018 (7 years ago)
Y Astley
Excellent and helpful staff particularly Anthony Hylands who was extremely helpful on every property that we were interested in. Every phone call is always met with enthusiasm.... Read more
28th Mar 2018 (7 years ago)
T Smith
This place is a sham, obv dont have their much interest in selling project properties to anyone apart from their friends.
Two semis came for sale in Tacolneston, the day the boards went up i contacted them, they said “oh we havent started marketing them yet” but offered me viewing and booked the time what was the earliest appointment they could fit in. I was v interested in buying the pair which was expressed, as one of them was v small with no parking.
They man called me and said, sorry one is now under offer, but the otherone was available which was pointless so i declined, i still asked if i could view but said no, there wasnt any point.
6 months on the not so good one is still for sale, and regularly the price is being pushed down. Would it not make sense to sell two straight away? And have your vendors interests
Looked after too?! Not if your just an average investor.... Read more
Buyer
17th Mar 2018 (7 years ago)