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Estate Agents in Hinckley
Your Move - Hinckley

Your Move - Hinckley

4.7

228 reviews

Opens Monday at 9:00am

84 Castle Steet, LE10 1DD

Your Move Hinckley are an estate agent in Hinckley. They mainly list properties in LE10, LE9 and CV13. Over the last 6 months, they've listed 86 properties, with 67 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Your Move - Hinckley Reviews (228)

Have you used this agent?

N Grobler

Starla Osborne is definitely the lady to speak to if you are buying or selling your house. From keeping me up to date to following up on any questions I asked that she may not have been able to answer. She has been incredibly patient with my million questions and requests to view the house multiple times. Starla goes above and beyond, to the extent that she even helped with doing measurements, and she does it with a smile on her face! Thank you Starla, you have made this process so enjoyable!... Read more

8th Jul 2024 (19 days ago)

Anonymous Homeseller

It all started poorly, with the valuer's opening gambit being to thrust an example of a competitor's details into my hand before trashing its quality. That same agent, the object of the criticism, had sold my previous home so I was not impressed by the level of unprofessionalism displayed immediately we met. The valuer chose to chat at length about inane things, rather than do the job he was being engaged to do, presumably in an attempt to build rapport and win the business. He was in my home for at least 90 minutes, purely to tell me the valuation and take me through the procedure, which is self evident. It reminded me of a double glazing salesman thirty years ago who stayed in my home until 11pm until I signed up! Despite the red flags I offered YourMove the business the following day but it took a week for him to come back out, ostensibly to do photos, measurements and floorplans. Again, the valuer stayed an inordinate time but managed not to take a single measurement before dashing off to his next appointment. A week later and there was no sign of draft particulars so I rang to cancel. He rang me back, aggressively reminding me he had other properties to "market" (different from advertising!), to which I responded that only a single house had been advertised by YourMove in the previous week, and four in the previous fourteen days (stats from their own web-page). He even attributes attempted to attribute some responsibility to me as we apparently "got on so well". His tone became more aggressive as he said "Right, let's end this before......." The threat, if that is what it was, was not stated, but I assume it meant before he lost it totally. He did along the way say he had planned to come out that very afternoon to do measurements, but had made no such arrangement with me. At that point I determined to use another agent, however the office manager magically was able to produce particulars that same afternoon (using another agent's measurements and floorplans!) and her demeanour was very different, so I relented and gave YourMove the contract. To be clear, not only did YourMove plagiarise another agent's work (ironically the agent they had criticised) but there was never any sign of the 3D virtual tour they claim to provide on their website. Of course most agents will magnify their abilities to uniquely market your property, and this one undertook to review details etc in the unlikely event it was still unsold after four weeks. He compared mine with a similar property just 400 yards away, with a similar price tag, saying that mine was the more attractive because of the costly and attractive updating done by me. Seemed positive - but of course the outcome is markedly different. After SEVEN weeks we had just two viewings whereas the other property (different agent) was having two per week. Interestingly, the two viewings we had also saw that other property so clearly they should have appealed to a similar type of buyer. However, many potential buyers viewed the other property but not mine, and given their proximity and price that made little sense. Obviously this is something that could be raised at the four week review but guess what - still waiting for that review after seven weeks, so I withdrew the property from the market. This was not my only concern; communication was also very poor. On two occasions I expected calls to be returned but neither were. One potentially impacted on the timing of a viewing but that seemed not to matter and the viewer had not been contacted about the proposed change in time. The worst practice only came to light after I withdrew the property from the market. A couple turned up on my doorstep unannounced, hoping to view. They had rung YourMove two days before I chose to withdraw, and were expecting a viewing to be arranged. As they heard nothing they took the initiative and were disappointed when I told them it was not convenient. I emailed YourMove describing this incident and the anticipated responses could potentially range from abject apology down to a simple acknowledgement of their failure. True to form I did not get a reply of any sort, so am left to conclude this is not an exceptional event but typical of their practice. In summary, everything about YourMove in my own experience was grossly unprofessional, from the initial attack on competitors; through inefficient use of time (mine and theirs); through average at best photos which I had to supplement with my own; through to the management of viewings. People who manage to sell will, I'm sure, provide a more positive assessment, but the true test of an agent's skill and knowledge is their response to an apparent lack of interest.... Read more

28th Jun 2024 (29 days ago)

J Letter

Great service throughout the sales process particularly from Adam and Cate. From my perspective their knowledge and professionalism supported a very smooth property sale. Thank you both very much.... Read more

9th Jun 2024 (7 weeks ago)

G Chereches

It's been over 1 month since our tenancy agreement ended and still not received our deposit. Did not offer any true updates throughout, we have been told a few times that a refund has been processed but it hadn't, your staff where lying to me on the phone just to get rid of me. Called the landlord, he said you only contacted him in regards to our deposit last Friday, nearly a month after our tenancy ended. I thought a deposit was meant to be refunded within 10 days after the tenancy ended.... Read more

28th Apr 2024 (13 weeks ago)

K Brooker

Called to book a viewing on a property to buy 4 days ago. Gave them all my details, said they would call me back… still no call but I have received numerous generic marketing emails from them.... Read more

27th Apr 2024 (13 weeks ago)

S Lloyd

Excellent Service selling with Your Move, have now sold two properties with them and would always return, great customer service too....... Read more

11th Mar 2024 (20 weeks ago)

J George

Cate, Jack and the rest of the Your Move Hinckley team were incredibly helpful whilst selling our house. We especially appreciated that they remained calm, professional and honest.... Read more

23rd Dec 2023 (7 mo. ago)

K Harris

Huge thanks to the team at Your Move Hinckley. From the beginning of the process through to completion we received an exceptional level of advice and support. Highly recommended for professionalism in a friendly welcoming environment. Many thanks.... Read more

15th Dec 2023 (7 mo. ago)

T Jones

We are currently going through the sale of our property with your move hinckley. It was a little rocky at the start with communication however, Ruby and Jack have completely turned that around and have both been very helpful they have kept us more than updated throughout the whole process! :)... Read more

9th Dec 2023 (7 mo. ago)

N Williams

Ruby is really knowledgeable and invests the time to understand your needs and criteria. By far the best agent I have spoken to.... Read more

27th Nov 2023 (7 mo. ago)

J Wightman

We viewed the house with Jack and ended up buying it, our first viewing and view of the property - he was quick and efficient, only a phone call away and was just exceptional!! We cannot thank Jack enough for his speed and proactiveness! We cannot recommend him enough! Thankyou so much Jack for all of your help!!... Read more

26th Nov 2023 (8 mo. ago)

M jacques

The service at the beginning for sorting a rental property was great couldn’t fault it However the service on leaving the rental property and trying to get the deposit paid back has been unacceptable, even though the inventory was all satisfactory! No one responded to emails no one wanted to help in the matter, just change the days to suit the incompetence Different when it’s the other way round and they take your money up front.... Read more

17th Oct 2023 (9 mo. ago)

D Chakra

Freya has made the process of moving hassle free for us. She has made herself available to us for any questions and been very accommodating. She was very friendly and professional throughout. Many thanks Freya... Read more

4th Oct 2023 (9 mo. ago)

S MARLOW

Very professional, Cate in particular was extremely helpful and knowledgeable.... Read more

8th Sep 2023 (10 mo. ago)

G Buchert

Smooth and fast i think is the fastest company who helped me to get my new house. Thank you and for sure for next house i will take you guys .... Read more

7th Sep 2023 (10 mo. ago)

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More Your Move branches

Your Move - Nuneaton 4.34 mi away
Your Move - Bedworth 6.15 mi away
Your Move - Blaby 8.93 mi away
Your Move - Leicester 11.86 mi away
Your Move - Coalville 12.64 mi away
Your Move - Murray Rogers Castle Bromwich 17.07 mi away
Your Move - Loughborough 17.33 mi away
Your Move - Swadlincote 17.83 mi away

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.