Carter Jonas Estate Agents

4.7

1,642 reviews

Branches 27
Properties for sale 751
Average time to sale 16 weeks

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About Carter Jonas

Carter Jonas have 27 branches and they mainly list properties in SW17, SW6, SW7, W1K, OX2, CB4, YO1 and SY4. Over the last six months, they've listed 751 properties, with an average time to sale of 16 weeks.

Carter Jonas fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Carter Jonas operate, the average fee (charged by all agents) is 1.31%.

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Top performing Carter Jonas branches

Latest reviews for Carter Jonas

Carter Jonas
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Bath

A Wells

I rented a flat for 5 years, for the first half of that time it was managed by a different agency who were consistently kind, helpful, and easy to deal with. The experience changed completely when management switched to Carter Jonas. The fridge freezer in the property failed entirely. Despite reporting it immediately, I was left without a working fridge for over 3 weeks and all of my food and produce spoiled. No temporary solution was offered during that time, making day to day life unnecessarily difficult. I politely requested reimbursement in the form of supermarket vouchers for the spoiled items and was told no, the opening line of their email response being “sorry to hear you feel that way” spoke for itself. The attitude of the staff was rude and unprofessional at best. The point of contact I dealt with was dismissive and seemed incapable of taking a logical or human approach to anything. Every interaction felt cold, defensive, and unnecessarily difficult. I lived alone and took great care of the property. In those 5 years I never once caused any issues, breakages, or complaints. Despite this, and after moving out, they chose to withhold my deposit for 5 weeks, providing zero communication throughout. It was only after I contacted the Deposit Protection Service that my money was finally returned.... Read more

12th May 2026 (11 days ago)

Carter Jonas
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Oxford

JohnC

So happy to work with Louise from the Lettings Team. She is an excellent manager for the letting process, taking full responsibility from start to finish, ensuring all goes as well as possible. We feel very reassured to know we are in such capable hands, and we are also very happy with her because of her open and honest ways, always doing what she says she will do, and often going the 'extra mile' when it matters most.... Read more

12th May 2026 (11 days ago)

Carter Jonas
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Bath

T Fleming

Absolutely incredible service from start to finish - my first time selling a house and they made it an absolute breeze for me. Jess and David in particular truly looked after me each and every step, and am so grateful they got me through what I thought would have been a very stressful time! Cannot recommend enough... Read more

8th May 2026 (15 days ago)

Carter Jonas
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Fulham

J Elias

We recently sold a house with the Carter Jonas team at Fulham Palace road, and we've been delighted with their service, knowledge, and importantly, connections to interested buyers. We worked with Mandy Jacobs and Wayland Ward-Smith and I'd recommend them without hesitation. Mandy gave us timely, frequent updates during the process and was always available for counsel, giving thoughtful, experienced advice at different twists and turns in our selling process.... Read more

1st May 2026 (22 days ago)

Carter Jonas
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Fulham

R Batra

We had a great experience working with Leo during our recent purchase. He was professional, proactive, and kept the communication flowing smoothly from start to finish. Highly recommend Leo and the Carter Jonas team for anyone looking for a seamless move!... Read more

7th Apr 2026 (7 weeks ago)

Carter Jonas
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Fulham

K West

I have been using Carter Jonas rental services for many years, and they have just sold my flat. Igor and Leo are wonderful to deal with, professional, friendly, smart and tenacious. I wouldn't hesitate to recommend Carter Jonas, and Igor and Leo in particular.... Read more

7th Apr 2026 (7 weeks ago)

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