1
Big regret trying to sell my property through Palmer snell after giving them multiple chances. Incompetent staff and complete lack of communication. Viewings consisted of far too many no shows and 90% of the ones who did show “provided no feedback”. Lights were left on during viewings when we were away on several occasions which shows how little they care..
There is only one manager within the Boscombe branch, Daryl. So if he is away, there’s no one you can really speak to- which was confirmed to me over the phone.
When we finally secured an offer, I was awaiting the memorandum of sale. Which I waited for for over 3 weeks. After phoning, calling etc, I was told after 3 weeks that the offer had been withdrawn.
I do wonder how long they have known about this for… so, we set a week to secure a new buyer as quickly as possible. After which a viewer cancelled half an hour before the viewing… I asked to speak to Daryl, and was told he was not in the office for that week!
Now, is this a lie also?
I’ve asked the property to be delisted and I will use an estate agent who has time and truly cares. The property is still not delisted after over 2 days.
Absolute chaos..
wish this review was positive but my experience was far from it. Stay away!... Read more
12th Dec 2024 (5 weeks ago)