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- Palmer Snell
Palmer Snell Estate Agents
4.6
1,265 reviews
- Branches 12
- Properties for sale 550
- Average time to sale 17 weeks
About Palmer Snell
Palmer Snell have 12 branches and they mainly list properties in BA20, BS22, BA5, DT4, BH9, BH4, BH16 and BH23. Over the last six months, they've listed 550 properties, with an average time to sale of 17 weeks.
Palmer Snell fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Palmer Snell operate, the average fee (charged by all agents) is 1.17%.
Get a quote for selling your property.Top performing Palmer Snell branches
Latest reviews for Palmer Snell
Anonymous Homeseller
4
They did what I am paying them to do and they remained patient and helpful. They were sometimes let down by lack of feedback from customers which is not their fault. A long process but got there in the end amd thanks to everyone there????????????????????????
25th Feb 2026 (10 days ago)
O Pedroza
5
Shahob delivered excellent service throughout the entire process, promptly answering questions, supplying key information when needed, and offering relevant additional services.
Paula also delivered great service by regularly providing updates in a calm, professional manner, ensuring things moved along smoothly.
25th Feb 2026 (10 days ago)
K Rimmer
5
I cannot recommend Palmer Snell Castle Lane enough. Paula is amazing, incredibly kind and helpful. A joy to deal with :)
13th Feb 2026 (22 days ago)
M Wheelhouse
5
Even though our nothing went smoothly Molly help get us through to the end.
13th Feb 2026 (22 days ago)
R Patel
5
I would like to leave a review for Palmer Snell, especially for Oliver, Molly, and Emily.
From start to finish, the service I received was absolutely outstanding.
The entire team made what can often be a stressful experience feel straightforward and well managed. Communication was clear and prompt at every stage, and I always felt fully informed and supported.
thank you Oliver, Molly, and Emily and team for your excellent service!
????????
12th Feb 2026 (23 days ago)
C Davies
5
Really efficient and professional service provided by Mae Baker on renting a new property! She was on it from the moment I enquired and the process was smooth from start to finish. When picking up the keys and sorting and paperwork in the office, Lee was also a pleasure to deal with and no issues. Thanks! Callum
12th Feb 2026 (23 days ago)
All 12 Palmer Snell branches
Anonymous Homeseller
4
They did what I am paying them to do and they remained patient and helpful. They were sometimes let down by lack of feedback from customers which is not their fault. A long process but got there in the end amd thanks to everyone there????????????????????????
25th Feb 2026 (10 days ago)
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P Humphrey
5
Luke and Callum have been so helpful with my initial search. They have really gone out of their way and have been so friendly and professional. I know they will help me find the perfect place. Huge thanks.
11th Feb 2026 (24 days ago)
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K Griffiths
1
I've had recent dealings with Glen. Which i can honesty say, i was left shocked at his tone and attitude!
He was extremely rude, not just to me, but to the young tenant that is renting, he has shouted at her down the phone and also just hangs up, whilst you're still talking.
I was trying to help a friend's daughter who currently rents a flat with Palmer Snell. Which is her first time renting a property. Well all I can say is the whole experience with them has really upset her and left her feeling very anxious.
Since Dec, the tenant has contacted the Canford heath branch regarding many issues with the property.
At christmas time, the electric kept tripping, found it was due to an unsafe ceiling light in the front room, the fan in the bathroom, was removed by an electrician eventually, which poured out with water, severe mould in the bedroom, and there is so much more.
The tenant has also recently found out they're pregnant, tenant wanted to move out, however Glen has advised they cannot!!!!!
Not all of the issues have been resolved and Glen will not help them with a reference for early release, instead he is extremely unhelpful and very very rude!!!!
There is absolutely zero customer service by Glen, and when tenant said they struggle and have dyslexia, Glen was not unstanding in the slightest.
The point of this review, is because the young adult, is having to stay there due to them not agreeing to the early release, with mould it will cause more health issues, Glen's response is they have a dehumidifier, when the flat is run entirely on electric, with dodgy electrics as it is, causing more expense, hers and her partners belongings, clothes are damp and covered in mould!!!
Or the other response was, the young adult moves out and pays rent until they find another tenant!!! So unfortunately we're having to wait for the early release to come in May, but it shouldn't have to be like this and what a poor experience for a young adult to endure in there 1st renting experience ????
31st Jan 2026 (5 weeks ago)
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S Bennett
5
Really helpful staff! Helped us find and get the keys to our new place with a week would highly recommend!
31st Jan 2026 (5 weeks ago)
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Anonymous Homeseller
4
As Palmer Snell is part of a larger network, they had to deal with a central office which delayed thing at times.
All the people, i dealt with were very pleasant and helpful. I was a little disappointed with the photography as all the staging was left to me and nothing was arranged to make it look better.
26th Jun 2025 (8 mo. ago)
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Palmer Snell - Martock
1 North Street, TA12 6DH
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