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  1. Home
  2. Palmer Snell - Taunton
Palmer Snell - Taunton Logo

Palmer Snell - Taunton

Closes at 6:00pm
43 High StreetTaunton, TA1 3PJ
Palmer Snell has been the South West's trusted property agent since 1811, offering a comprehensive suite of services. Our Taunton branch has over two centuries of heritage to draw upon, ensuring we meet your property needs with expertise and a personal touch.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Palmer Snell - Taunton Reviews (61)

Have you used this agent?
  1. 90% 5/5 Stars
    90%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 8% 1/5 Stars
    8%
All (61)
Seller (11)
Buyer (5)
Landlord (13)
Tenant (10)
General (22)

Anonymous Tenant

5/5 Stars
The service was professional, considerate, helpful and went the extra mile to assist in finding an appropriate place to rent.... Read more
Tenant
9th Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Amazing experience, Palmer Snell took my case like their own and went all length to get me my desired house. Gave me a ride and showed me the neighbourhood for a first timer to Taunton, I felt safe in theirs hands and wasn't disappointed. Thanks Guys... Will Like To Buy A House Through Your Agency.... Read more
Tenant
10th Jul 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Recently sold our house will palmer snell and it was a difficult process as our house had some complications. But they kept our hopes up and were really good and eventually we found a buyer, that hopefully will love our house as much as we do. Thank you guys!!!... Read more
Seller
14th Feb 2022 (2 years ago)

M Winstanley

5/5 Stars
We have been using Palmer Snell in Taunton to sell our first property in which Sarah has managed. She has been incredibly knowledgeable, approachable and professional from day one. She has guided us through every stage of the process, offering invaluable knowledge and support. We have managed to put our house on the market and secure a buyer in a very short space of time. She is now guiding us through the process, keeping in touch daily - with constant updates for us. She has even given us important messages on her non-working days really highlighting how she goes above and beyond for her clients. Because of her, this process has been incredibly stress free and enjoyable. James has also been a great help and support in the process of selling our house - providing a reassuring ear and keeping us informed with any changes and updates - his sense of humour putting you at ease. I wouldn't hesitate to use them again for future purposes. Thanks team!... Read more
Seller
24th Nov 2021 (3 years ago)

C Kimberley

5/5 Stars
I have been looking for a property to rent in a market which is currently over run with applicants. I spoke to Keri here at Palmer Snell. Who was polite, friendly, efficient, and on hand with the whole process. Very much recommended and thank you for all the hard work.... Read more
9th Nov 2021 (3 years ago)

S Anderson

5/5 Stars
I am currently buying a property through Palmer Snell in Taunton. I would like to praise the Taunton team and especially Jordan, who has been extremely polite, professional and patient with me. He has also been very approachable, good humoured and knowledgeable. The initial paperwork was dealt with quickly and there has always been someone in the office to answer the phone and answer my questions. Excellent!... Read more
Buyer
27th Oct 2021 (3 years ago)

A Alegria

5/5 Stars
Searching for a house was not easy for us, but with the help of Keri and her team we finally got the perfect house for our family. We were treated very well and were delighted with the sympathy and attention. We are very grateful for your help.... Read more
Buyer
5th Oct 2021 (3 years ago)

J derbe

5/5 Stars
Can’t express enough how amazing Keri and the team were! Keri worked endlessly to find the right house for our family. Keri made everything exciting, relaxing and stress-free. It was a dream. We had updates throughout and was never left in the dark. Can’t recommend them enough, Thankyou so much! Megan and Jordan x... Read more
5th Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Excellent service from the entire sales team in Taunton. After an initial buyer deciding not to proceed with her purchase, a new buyer was found the same day and completion was achieved within a month!! All members of the team always responded promptly and efficiently to queries - particular thanks go to Callum, the Manager of the Sales Department, who dealt with some complex issues which arose and steered the sale to a successful completion in a very limited time frame and to Sarah who regularly kept us informed of the progress of the sale. Congratulations to all, we were very impressed and would not hesitate to use this sales team again.... Read more
Seller
2nd Oct 2021 (3 years ago)

K D

5/5 Stars
There are not enough stars!! Lucy and the team have been beyond amazing! We're relocating from Kent to Somerset and from enquiring and registering to completing these guys have been a 10 star rating! They have taken an extremely stressful situation and made it easy and accommodating and have always been either calling us to keep us updated or so easy to get hold of. We highly recommend these guys! We can't fault them!... Read more
29th Sep 2021 (3 years ago)

A Zulfiqar

5/5 Stars
Very happy with the Letting team at Palmer Snell in Taunton. Lucy handled my new tenancy in a professional manner which made the process much so much less stressful! Very responsive and very helpful.... Read more
Tenant
31st Aug 2021 (3 years ago)

C Wardman

5/5 Stars
I have recently put my house for rent with Palmer Snell Taunton. Millie has been very helpful and has excellent customer service. If I need any answers, Millie is quick to respond. I would definitely use and recommend this company, and Millie. As an FYI Lucy is very helpful too!... Read more
Landlord
6th Aug 2021 (3 years ago)

M Krishnan

5/5 Stars
I am so happy with the way that Lucy and Palmer's snell letting team have been helping us to move to Taunton within a short time frame. Lucy was helpful, responsive to any email or phone call and was always polite, friendly and professional. She helped us to view the property virtually and helped us in every stage of the process. Very honest, trustworthy and I could not recommend them enough! Thank you very much.... Read more
Tenant
17th Jun 2021 (3 years ago)

C Smithson

5/5 Stars
I had a really lovely experience with Jordan. Although, I didnt' get to buy a property. The entire experience with the team has been great, accommodating and always kept me updated with properties that were matched to exactly what I was looking for. Thank you and I will certainly be back.... Read more
12th May 2021 (3 years ago)

C Williams

5/5 Stars
Anisha was excellent. Friendly, polite,and reassuring as she guided me through the process. She was very accomodating and replied to queries very quickly. Thank you for making it as stress free as possible.... Read more
6th May 2021 (3 years ago)

T Munro

5/5 Stars
We placed our property on the market with Palmer Snell and experienced a few difficult issues along the way which were swiftly dealt with by staff at the Taunton branch. We were delighted with the professional and supportive response from staff at the branch, especially Grace who returned every e-mail/call promptly, even beyond normal working hours at some stages. Furthermore, following completion, we needed some information and she returned our call promptly providing excellent extra after sales service. I would thoroughly recommend this branch.... Read more
Seller
24th Apr 2021 (3 years ago)

W Styles

5/5 Stars
Letting my property. The service I received was excellent. Great communication and attention to detail. All of the staff knew the details of the instruction, although I predominantly dealt with Nisha. It was helpful to have one person who managed most of the process, which made it a positive experience. She listened my requirements when matching a suitable tenant to the property. Many thanks.... Read more
Landlord
30th Mar 2021 (3 years ago)

P Whittle-Long

5/5 Stars
Professional, Amazing, Friendly, Outstanding! There are so many words that I would use to describe the staff at Palmer Snell, however Anisha has summed them all up, and gone out of her way to Give me daughter and I our first home. From the warm and friendly welcome to the understanding nature when hearing our story. There has been constant communication and for once I have not had to chase for an update. I can not recommend this Estate Agency more to anyone looking. Thank you from two very exited and happy girls ????... Read more
Tenant
15th Mar 2021 (3 years ago)

D Clark

5/5 Stars
A great service even in these challenging times! Thanks to Lucy, Laura and Anisha for your professionalism, clear communications and flexibility in helping us get settled in our lovely new home. Very highly recommended.... Read more
10th Mar 2021 (3 years ago)

E Russell

5/5 Stars
I have nothing but high praise for the staff at Palmer Snell, Taunton especially Anisha who I first spoke to about four/five weeks ago when I contacted the agents about a property to let. What has impressed me about her is the fact that she contacted me last week when a property was available that suited my requirements, not many people remember in such detail what someone needs and I managed to have a viewing. She has a warm, friendly personality but deals with you professionally and puts you at ease and made my viewing most enjoyable. Thank you Anisha, we are so looking forward to moving into our new home.... Read more
Tenant
3rd Mar 2021 (3 years ago)

E Chaplin

5/5 Stars
I have had a fantastic experience whilst letting a property with Palmer Snell. Millie, Anisha and the rest of the team have been so organised, efficient and helpful - just an all round brilliant service! I would recommend to anyone looking to rent or buy in the local area.... Read more
Landlord
2nd Mar 2021 (3 years ago)

Lisa

5/5 Stars
Lucy helped me find a lovely place and took me through the letting process smoothly and with great efficiency. In fact, all the team were so helpful whenever I called with a question. This is the second time I've let through Palmer Snell - They've proven to be a great team again.... Read more
Landlord
4th Feb 2021 (4 years ago)

A Britton

1/5 Stars
After renting with palmer snell from december 2019 until present, we had a ceiling collapse in december 2019 they turned the water off to the main bathroom in the house and has taken them 10 months to get someone out to repair it very unprofessional leaving us in a really difficult position and really hard to speak to as they always seem to be on 'holiday' this is by far the worst experience i have had with any business.... Read more
Tenant
4th Nov 2020 (4 years ago)

S chard

1/5 Stars
Absolutely rubbish never respond to emails and getting through on the phone is impossible which I know is due to covid 19, hence the reason I tried emailing instead but a week later no reply... Read more
17th Aug 2020 (4 years ago)

D Bates

5/5 Stars
Dealt with Lucy and Camilla. Very professional and kind staff and reassuring agents to rent with, especially with being a first time renter. Should I ever move out, I'd hope to rent with them again. Highly recommend these agents!... Read more
Tenant
14th Jul 2020 (4 years ago)

M Earl

1/5 Stars
*** AVOID *** Extremely poor service from the letting section. Worst decision I could have made choosing Palmer Snell to let my property. Would give 0 stars if it was possible. When I was initially setting up the tenancy, I phoned, eventually got though. The lady answered the phone with her pub job greeting, realised her mistake then hung up. Wish I followed my gut and stopped it then! I have had to chase and chase them for information, very unresponsive. I feel bad for my tenant as it’s not the service he deserves. I have had money taking out of my rent money for services I that didn’t initially request, and I have requested to be stopped. No one willing to take any responsibility. Very very frustrating first experience as a landlord. *** AVOID ***... Read more
Landlord
30th Jun 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
We found Palmer Snell and Grace in particular who looked after our sale, were friendly, professional, reliable and approachable. Easy to contact and discuss the progress of our sale. When they said they would follow up matters they did and came back to us with answers. Really happy with their service. Would highly recommend them.... Read more
Seller
24th Apr 2020 (4 years ago)

C Worth

5/5 Stars
We have just sold a property through Palmer Snell. They were recommended to us from a friend who had enjoyed a good experience with them. From start to completion, I found the whole process stress free and delivered from a very professional team. The team kept me informed on a weekly basis on how things were progressing. There were hic-cups with one buyer dropping out late in the process, but the team quickly got into action with numerous viewing that resulted in another sale. Well Done Palmer Snell's professional and friendly team.... Read more
Seller
10th Jan 2020 (5 years ago)

J turner

5/5 Stars
Have just sold my property through Palmer Snell and I haven't been disappointed at any level with the process from start to finish. The staff really couldn't do enough to keep things on track and always kept me in the loop. Great team for a seamless finish . Thank you Guys . Regards Jeanette Garrington... Read more
Seller
22nd Dec 2019 (5 years ago)

H Reed

5/5 Stars
Always received great service when dealing with a problem, all the staff are lovely. Big thankyou to Natalie and Laura for being so helpful over the past few months! Thank you.... Read more
12th Dec 2019 (5 years ago)

H Davies

5/5 Stars
We decided to sell our house through Palmer Snell as they seemed informed and extremely knowledgable. We weren’t disappointed, the whole process was simple and stress free. They were the 3rd estate agent to value our house and we really felt that they had their fingers on the pulse! Danielle, Grace and the rest of the team we’re fab, I would 100% recommend them.... Read more
Seller
11th Dec 2019 (5 years ago)

R Ollive

5/5 Stars
The team at Palmer Snell were supportive, efficient and business like in their dealings with our property. Nothing was too much trouble and they manage to maintain their sense of humour and professionalism whatever is thrown at them. Well done and thank you.... Read more
14th Nov 2019 (5 years ago)

C Carter

5/5 Stars
Excellent service, very friendly & professional team. Found us a perfect tenant for our special family home and I would happily recommend them.... Read more
Landlord
21st Aug 2019 (5 years ago)

S Taylor

5/5 Stars
Following the death of my friend, Millie has been invaluable with her support and advice helping me navigate the legislation involved with letting out a cottage. Being a landlord and trustee was never something I envisaged for myself and Millie has made things so much easier, by giving specific advice that solved the problem and the hoops you have to jump through. Thank you.... Read more
Landlord
11th Jul 2019 (5 years ago)

T Bird

5/5 Stars
James came to value our house and I can’t recommend him highly enough. I was nervous about the process and the outcome but he was absolutely fantastic. He explained everything clearly and made the process less daunting. We also had a discussion with Jamie regarding our mortgage he was also fantastic and so informative and helpful.... Read more
Seller
29th Jun 2019 (5 years ago)

N Adams

5/5 Stars
Jamie helped my husband and I remortgage our house which we thought would be difficult due to the fact my husband and his brother owned the house and we were looking to buy his brother out of the property. What can I say other than Jamie was great, very supportive and extremely professional. The whole process ran smoothly thanks to Jamie and his team. He is very knowledgeable and listened to what we wanted. He was able to help us and we are so grateful for that. Thank you from the bottom of our hearts and we would definitely recommend Palmer Snell to others. Fantastic service, thanks again Jamie Natalie and Paul :)... Read more
Buyer
7th Jun 2019 (5 years ago)

H Fuller

5/5 Stars
The team at Palmer Snell Taunton helped us with the purchase of our first home and then rented it for us when we had to relocate for my husbands work. I couldn't recommend them more. Everyone there are super helpful and friendly and we are really grateful for their professional and friendly service. Harriet & Jake :)... Read more
Buyer
28th May 2019 (5 years ago)

C Woodward

5/5 Stars
The best thing about this team is the communication. I was always in the loop throughout the process and received constructive feedback from viewings within 48 hours. Hannah in particular was always happy to help. Highly recommended.... Read more
24th May 2019 (5 years ago)

B Nixon

5/5 Stars
Highly recommend Palmer Snell as an estate agent. James Warne came out to value my house and he was brilliant! The advice he gave was first class and he was very friendly and professional. I will definitely be going back to them again.... Read more
Seller
2nd Apr 2019 (5 years ago)

I McCausland

5/5 Stars
Just completed on our house sale with Palmer Snell in Taunton - highly recommended - professional yet friendly, great advice and support through the sale process!! Special mention to Hannah Salter & George Bailey!... Read more
Seller
29th Mar 2019 (5 years ago)

L Swain

5/5 Stars
I wanted to say that I have been very lucky to be dealing with the most caring and kind person I could ever wish to deal with at Palmer Snell. Grace Mapstone is an inspiration and a huge asset to the company she works for. I let her down because I cancelled a viewing she had arranged for me due to having an offer accepted on a house I liked prior to my viewing. Grace was so supportive and understanding. She still offered to help me to find a surveyor. She knew a bit about me after I rang her and she just showed me so much encouragement, I am very humbled by her kindness and care. I really think this great lady is the most wonderful asset any company could ever wish for. I will never be able to repay her enough for her undying efforts and kindness. Laure Faucon-Swain... Read more
Buyer
16th Mar 2019 (5 years ago)

D Hughes

5/5 Stars
James valued my parents house last week and was brilliant. Very patient, knowledgeable and professional, would highly recommend!... Read more
27th Feb 2019 (5 years ago)

S McFadzean

5/5 Stars
I’m really impressed by the support that Hannah gave me in trying to find my perfect property, her dedication to the job has amazed me. She has made my experience so much smoother.... Read more
26th Jan 2019 (6 years ago)

K Black

5/5 Stars
Amazing experience with these guys. Always on hand to help, and will try everything to accommodate you. Would recommend this estate agents to anyone.... Read more
7th Dec 2018 (6 years ago)

H Brown

5/5 Stars
Recently decided to move to Taunton and Palmer Snell have done everything they can to help make that as easy as possible. Both Hannah and Camilla have been wonderful to deal with; endlessly informative and helpful, couldn't recommend more.... Read more
23rd Nov 2018 (6 years ago)

K branfield

5/5 Stars
My partner and I have been provided with an excellent service and are extremely thankful for this. All of the team that we have dealt with have been lovely and have made the process run smoothly. Couldn’t be happier! Thank you so much X... Read more
20th Nov 2018 (6 years ago)

J Swanston

5/5 Stars
The staff here are amazing! Super quick and efficaint, everything was sorted within a week, really helpful and kind. Hannah Puplett was so nice and reassuring, kept me updated and explained everything to me, I would 100% recommend Palmer Snell in Taunton... Read more
19th Oct 2018 (6 years ago)

A Toomber

5/5 Stars
Experience was very professional throughout. All queries dealt with promptly and nothing was too much trouble for you. All staff made us feel welcome each time we called into the branch. Everything from the initial search for our new home, mortgage advice and legal services we had continuity with which really helped keep everything streamlined.... Read more
1st Oct 2018 (6 years ago)

J Carter

5/5 Stars
Palmer Snell lettings Taunton Lorin Milligan capably, sensitively and speedily has dealt with the letting of my deceased mother's property.... Within less than a day it was photographed and advertised ... two or three days later she had secured a tenant.... Lorin has personally overseen the whole procedure and ironed out any inconveniences along the way.... Nothing has been too much trouble for her... Gold star Lorin .... Read more
Landlord
15th Sep 2018 (6 years ago)

S Leadbitter

5/5 Stars
Dealt with Lorin Milligan at the Taunton branch, can’t praise her or the team enough. Lorin was always very helpful and very knowledgeable. The rest of the team were very polite, helpful and always friendly. We highly recommend them... Read more
13th Sep 2018 (6 years ago)

M Blanco

5/5 Stars
My husband and I lived in Taunton for 6 years and our experience with Palmer Snell could have not been better. Great service and staff where Lorin and Tegan were always helpful and went the extra mile helping us whether to find the perfect property suitable for our needs or answering to any inquiry we could have. Best place to find your place in Taunton, no doubt!... Read more
Tenant
30th Aug 2018 (6 years ago)

C Bentley

4/5 Stars
I have received very good service from Palmer Snell, as a landlord seeking a new tenant. There was one minor hiccup over the Deposit Protection Scheme, but it was readily resolved. I will happily use them again.... Read more
Landlord
21st Jul 2018 (6 years ago)

K Swift

5/5 Stars
As a young adult the prospect of renting a property out was rather daunting, Palmer Snell made the whole experience a lot easier with help and advise every step of the way. I would highly recommend them, they have great communication, are prompt and professional and work very well together as a team.... Read more
Landlord
12th Jul 2018 (6 years ago)

A davis

5/5 Stars
The team at Palmer Snell Taunton have been great. They are extremely helpful and professional and they are a pleasure to work with. Well done! You deserve your 5 stars!!... Read more
12th Jul 2018 (6 years ago)

C Rainford

5/5 Stars
We have recently had a change over in our Taunton property. Laura's team at palmer Snell have been, at all times, exceptionally helpful. They always respond to emails and phone calls quickly and handled the whole change over of tenants with complete professionalism. We are extremely grateful to Laurin, Tegan and Vanessa for all their work and doing such a brilliant job. I would not hesitate to recommend the Taunton Palmer Snell office to any landlord or tenant.... Read more
Landlord
15th Jun 2018 (6 years ago)

N Champion

5/5 Stars
Five star customer service and great team. Always reassuring to think my Portfolio is in safe hands. Please keep up the good work.... Read more
Landlord
11th Jun 2018 (6 years ago)

H Lilly

5/5 Stars
We have let properties with the team at Taunton Palmer Snell for several years and have always found them highly professional and diligent at all times. They work hard to make sure that both the landlord and tenants are satisfied and deal promptly with any matters arising. Their enthusiastic approach and excellent service ensures that we will remain with them in the future.... Read more
Landlord
4th Jun 2018 (6 years ago)

S Batten

5/5 Stars
Really nice team of people in there. They were a pleasure to deal with and really helpful. Highly recommended... Read more
1st Jun 2018 (6 years ago)

D W

1/5 Stars
Nothing but hassle from start to finish, money-grabbing and always side with landlords. Would never rent with them again and am so relieved to have left one of their properties!... Read more
Tenant
16th Oct 2017 (7 years ago)

K Griffiths

5/5 Stars
Great... Read more
20th Aug 2017 (7 years ago)

W 4

1/5 Stars
16 years in my industry and I thought I'd experienced just about everything for bad service and understanding. I was clearly mistaken... Read more
3rd Jul 2017 (7 years ago)
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