14th Mar 2025 (10 days ago)
I am certain that Tim Gover and his team got the best price for us for our cottage in Swaledale - and we agreed the sale within two or three weeks of first advertising. Their sales and marketing strategy really worked for us. They took excellent pictures, made a lovely brochure, advertised widely, and were very efficient with the viewings that took place despite the challenging approach to the property and time of year (winter). They kept me informed of all viewings, and all of their staff were friendly, helpful and knowledgable whenever I called the office. I appreciated that the person conducting the viewings was willing to help me turn on the heating when the LPG gas ran out, as I live a couple of hundred miles away.
There were quite a few snags along the way to completion, but this was not their fault, and they gave us good advice. They recommended/organised decent local contractors such as tree surgeons and drainage companies. They were prompt in dealing with emails and requests from our solicitor and always took my concerns as a vendor seriously. Tim himself has a great manner, and is very reassuring to chat with.
Ours was not a particularly expensive property and yet I felt we got a great level of service.
The only negative, not worth losing a whole star over were that the decription of the property for the advertising was not as thorough as I would have liked - and I ended up rewriting it - but that has happened with every estate agent I have dealt with this year (selling three properties with three different agents) so maybe more to do with me than them! Huge thanks to Tim and all the team for getting the best price for our property in an efficient process!... Read more