Wow! If you are looking for an estate agent that will literally go the extra mile no matter what your situation is then the staff at Your Move are for you. All the staff including Denise, Kerry, and Julie will proactively progress your sale right through to completion. Well done Your Move Whitehaven your all stars!
Regards Karen and Colin
671 days ago
don't either bother going through yourmove. My partner rang up on November 2019 to see if he could add me to his house's tenancy as i was moving from Carlisle to Workington, they said it would be fine. We rang up in December and asked them and they told us they'd need to speak to the landlord and get back to us. After a few weeks of hearing nothing we rang again, they told us to come into the branch and drop off a deposit, so we did. They took my details, our money and told us they'd ring the landlord and get back to us. It's now March 2020 and still nothing, even though it was supposed to be sorted on 20th December 2019.
About 6 weeks ago at the house inspection my partner told the lady that the hob does not work, they told him they'll sort a new one. 6 weeks later, still no working hob. On friday we reported a leak from our shower, 'we will get back to you on that'. We rang again Saturday, and they told us they would send a plumber round on Monday. Today is Monday, still no plumber. We haven't been able to shower since Friday, and we have been using the sink and other people's houses.
We are yet to hear about adding me onto the tenancy, a working hob and now a shower that we can use.
Appalling. Nothing is being done any time we ring, so quick to take your money but not willing to give you plausible living conditions.
455 days ago