Came into the office with a vague idea of the type of property i was looking for. Katie was able to find me an array of properties that where both in my price range and suited my needs. I have now found my new home! Highly recommended.
Friendly staff but they never get back to you. I chased them about a property i was interested in renting for 3-4 weeks by calling and going into the office. Was promised a call as soon as the information was obtained, but they never did get back to me. Shame as they had some lovely properties but didn't make me feel valued as a customer.
Drewery's were amazing. Any time I called the office they were helpful. They balanced being professional and friendly. A particular thank you to Tom and Hayley.
**DO NOT USE THIS AGENT**
We heard nothing from them in the 12 weeks it took to sell out house, negotiations in the beginning was very poor.
They left all the work to us chasing other agents and solicitors, their excuse was that due to the job I do (mortgage broker) that they felt I knew the process better so wasnt as proactive.
They done no viewings this was left to me the whole process was shambolic they done the easy bit in answering the phone to my buyer who had seen the property through another agent, they then just sat back and done nothing apart from start to put pressure on me when the legals were nearly done in order to get their commission.
We have reported the agent to the ombudsman and await their reply.
We initially decided to go with a local competitor of Hunters as they were a bit cheaper, but you certainly do get what you pay for! Terrible service from the competitor, and we were locked in for 12 weeks. We noticed that Hunters were selling lots of houses locally, so switched to them as soon as we could, and we were certainly not disappointed – we accepted an offer within two weeks of switching to Hunters, and received an excellent service from the team throughout. Matt in particular was brilliant – always available and happy to help with any questions/issues, no matter how small, and kept us updated regularly. We would definitely recommend Hunters Blackfen if you are looking at selling your home.
This relates to Westwood Property Services, who I believe fall under Hunters at Blackfen/Sidcup. I strongly suggest that you avoid this company. My experience with them was nothing but aggravation. Having rented with them for 2+ years - paying on time and being a good tenant, during which they forced me to suffer through excess property damp - at the end of the tenancy they tried their best to take unwarranted chunks of my deposit, ignoring all logical argument and simply doing what they wished. One example included myself damaging one curtain a little and agreeing for this to be deducted, but this agent, through greed, sought to replace the curtains for all of the windows in that room. Equally, they tried to pin broken things on me that were fully intact and working when I left (as reinforced by the thorough inventory check out) and provided receipts without dates, seeking to deceive. An agent called Pam is the source of this flagrant disregard of reason. You'd do well to avoiding renting with this company and particularly via Pam. Rent elsewhere.
We recently made our 1st house purchase from Orange and as it was our 1st house purchase, we felt a little bit blind going into the search.
This is where Orange really came into their own!!
They talked us through the entire process and made us feel completely comfortable with the house hunt and purchase.
I cannot fault their staff or management as everyone was on hand to talk us though any issues we had, including what turned out to be some very silly questions but we couldn't help that as we were new to the whole system.
We were kept up to date at all times and dealt with Amanda throughout the progression of the purchase.
Amanda was incredible during this and really made us feel like she was emotionally invested in getting us into the house we wanted as soon as we could.
Thanks again Orange.
Maybe see you again in a few years!!!
Sadly, I echo others’ poor experiences. Unprofessional, argumentative and downright dishonest.
What a great estate agent, they really do know how to look after you. I wouldn't recommend anyone else. Jak and his team showed commitment, dedication and marketed our property to the highest level. Thanks again.
I called a number of times with regard to a property they had for sale, despite leaving 3 messages nobody even bothered calling me back.