Dealing with the highly professional team at KFH has been a blessing. I am a landlord who lives abroad and needed everything to be managed remotely. They moved quickly to secure new tenants for me and have moved them in without any fuss or issue. Many thanks Anita, Jason, Megan and Jan. Kind Regards
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
Fantastic team of staff in the lettings and property management team. They helped extend my tenancy and returned my deposit without delay. Many thanks.
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.
Super friendly service and advice recieved from Dartford Mann. Kept me in the loop from start 2 finish, got me over the asking price and did all this in 4 weeks. Had 2 Internet agents out who told me that my property was worth 100k more than my neighbours sold for in December! Clearly wanted my money and nothing else.. Kevin, Shantelle, Marcia and Lorraine were great throughout the process and held my hand along the way. Would highly recommend them to anyone looking to sale.
Thank you Chantelle for getting the sale through the long and arduous task that it was. Your persistence and help was much appreciated.
Many thanks to Tim Knight in lettings. Great job!!!
Would definitely recommend
**DO NOT USE THIS AGENT**
We heard nothing from them in the 12 weeks it took to sell out house, negotiations in the beginning was very poor.
They left all the work to us chasing other agents and solicitors, their excuse was that due to the job I do (mortgage broker) that they felt I knew the process better so wasnt as proactive.
They done no viewings this was left to me the whole process was shambolic they done the easy bit in answering the phone to my buyer who had seen the property through another agent, they then just sat back and done nothing apart from start to put pressure on me when the legals were nearly done in order to get their commission.
We have reported the agent to the ombudsman and await their reply.
Great service. They found us a wonderful house and have been very helpful every time there has been issues. Would recommend :)
This is the worst letting agent I have ever rented with. It took months for my deposit to be returned and the agent continuously misled us when trying to get the deposit back. Finally it was returned after spending a lot of time writing emails and calling the office.
In addition to this, they are difficult to get in contact with and none of the issues we had in our flat were ever resolved.
Do not consider renting with this agent.
I couldn't recommend Danson Property Services enough. I can hand on heart say that Kevin was the most trustworthy, honest and reliable estate agent that I've ever dealt with in my time of enquiring, viewing and buying a property. Thanks for everything!
Rented a property through them, terrible service not willing to help i any way and often i impossible to get hold off DO NOT USE.
Edit: The comment from the owner of this business are false statementsI am reviewing them for the time they served that was longer than 6 months that included them not even releasing that the property was change in management by the landlord. I have waited to review as I did not want this to effect my service from them while I was with them
Since no longer being linked to danson My service has improved massively