I came into branch last week for a nosey as I have now accepted an offer on my property and looking to relocate back to there area. The front desk staff were very helpful, showing me and my wife a selection of properties that would suit me best. Would recommend even if you just fancied a chat!
I am not really sure which office I should be writing this review on as it has become apparent they lied about having an office in Blackburn! From little research I believe this is 'head office'.
I can only describe this company as a set of bullies!
My Mum and Dad who are in their late 80's had their house online with Keenan's for almost 12 months. They decided they wanted to change to another company and after telling Keenan's they were harassed, bullied and threatened with legal jargon. They were getting in excess of 20 phone calls a day from different people in their office. People were just turning up to view who couldn't afford the house and openly told my Mum and Dad that Keenan's had told them to just view it as my Mum and Dad were desperate.
They have now changed company and have sold the house. To which Keenan's have still tried to charge them for.
Do not use this company!
My house was listed for Entwistle Green in Blackburn and I have found them nothing shy of amazing. The manager John, along with his agents Sian and Julia bent over backwards for me the entire time I was with them and they are both very professional and will go the extra mile for customers.
I find it incredibly frustrating that I see a 'For Sale' board whilst out driving; take a note of the address and then cannot input that address on the website to find details. Instead I have to put in 'Number of bedrooms', 'Min price', 'Max price' and hope it turns up in a list of many, many properties. I have been looking for a specific property that I would like to buy, having seen the 'For Sale' board and CANNOT locate it anywhere on your website. WHY do you give us such a customer UN-friendly experience?
Quick Move Estate Agents achieved a very quick sale for us at a sale price we were very pleased with and with a highly professional service throughout. I would certainly recommend Quick Move to anyone looking to sell their property, visit https://quick-move.co.uk
Excellent service from start to finish! The staff are always very friendly yet professional. Prompt replies to phone calls and emails. Would definitely use again!
Would not recommend!
I booked a viewing and the agent turned up 30 minutes later. There was no communication from the agent or agency. I had to call to find out what was happening.
How can I do business with a company who can't get the basics right?