Couldn't have asked for a better service, we were kept informed throughout the process. Very friendly and helpful staff. Wouldn't hesitate to use Your Move again in the future.
Asked about letting a property, was sold down the river yes,yes,yes, we will do everything to help get you the property bla bla, then you pay cash £300 just to do basic checks, which is 5 mins by email, basically turn down anyone even if you don't have credit, or even a guarantor with 25 years nursing history, i've also got a glowing reference from my current landlord (which they never even bothered to contact.. when asked for a refund for the processing fee, its a nasty no and the tone changes... DO NOT ATTEMPT TO LET A PROPERTY WITH THIS COMPANY, also the property viewed had rubbish all over and a car exhaust on the doorstep of the back door, a shambles..
Cumbrian properties guided us every step of the way and Connor and his team were polite and professional in all our encounters , clarifying every little thing. Highly recommend their service for anyone.
Jeanette and Ram
I've dealt with almost every estate agent in Carlisle and used them as full management when renting property out and I've also dealt with many in Spain and to be honest their all W- - - - - S , but I have to say I have found Cumbrian Properties to be the most inefficient and unprofessional,, full management what a joke you ask them to do something and have to keep asking them and eventually you'd have to arrange it yourself .
Great to deal with. I only use BPK to find me my tenants and it’s always within a few days.
They are always great to advise on the type of tenant and who to go for to keep the property in tip top condition.
Very happy with the service every time.
Tried to put an application in for a rental property via email as advised, followed this email up twice with phone calls to ensure my application was received only to phone this morning to discover that Joe had not even looked at my email and therefore we lost the property. Thanks a lot.