J Pegram29th Nov 2023 (3 days ago)
I would also give zero stars if possible. This company managed my mother in law's property when she moved into a care home. Property was mismanaged appallingly. A bad tennant who left causing damage and owing rent, long period of no tennants then a flood ( not sure why but we suspect heating not on frost setting!) Company then oversaw very very shoddy repairs and actually lied to me saying they had inspected property when they hadn't. They never responded to emails and never phoned back when they promised to. The one lady who was helpful had left a month later when I requested to speak to her. A completely different experience with a new letting agent who is polite and pro-active. I would strongly advise stay away from this company.... Read more
29th Nov 2023 (3 days ago)
C Iancu20th Nov 2023 (12 days ago)
Don't be fooled by the positive reviews!!! After I picked the apartment the agent asked me to leave a nice review and I did. Jackson&Co are completely useless and unprofessional. I moved into my apartment in September and the first few days were an absolute nightmare. The apartment reeked of cat piss and it was dirty. The smell was so bad that I didn't even sleep in the apartment the first night. No one bothered to come and actually check the state of the apartment. There were stains on the walls, the radiators were burned, a desk that collapsed when I tried to move it. I immediately went to the office and asked for someone to come and clean the apartment. The cleaning lady didn't do absolutely anything, she assessed the apartment as clean and for whatever reason she couldn't feel the smell of piss which seems very bizarre to me . I spent 3 days cleaning the floors myself, on my knees, as it was a hard wood floor I had to brush every crack. The apartment wasn't professionally cleaned as it was supposed to considering that the pervious tenant had a pet. The furniture was destroyed by the cat and I had to get rid of it myself because, again, no one was picking up my calls or emails.
Don't waste your time with this people because they can't be asked to do their jobs!... Read more
20th Nov 2023 (12 days ago)