A BIG thank you to Chris and the team at Saxons. Our house sale could not have been smoother and you all helped us whenever we needed. Not that we intend to move ever again :-), we wouldn't hesitate to call you straight away and if we know anyone who is moving we will recommend you always. Thanks again, Andrew and Grace.
22nd Feb 2020 (1 year ago)
THIS COMPANY IS NOW BLACKLISTED BY MY UNIVERSITY. Please DO NOT waste your time with the deceitful, awful people. These people will tell you anything to get you to sign, once you have signed that's it they've got you and will tell you that they didn't agree to any of i because it was not officially written down. My flat mates and i got a house through these people in January, broke up for summer only to be told that the "landlord pulled out" and only had a couple of weeks to find a new property. When we returned and managed to find a house on the same road as the previous house (through a different agency) we found out that they had just moved different students in. The new students are international student i presume this is why they chose them, as they are easier to manipulate. All staff are EXTREMELY rude ESPECIALLY DAN. Please do not waste your time with this company .
UPDATE Saxons is one of the biggest letting agencies because they own so many properties, so many student do not have a choice but to go through them. If you look at their overall rating it is 3.4 hardly outstanding.. Essex students if you want a true representation of Saxons work, ask the SU letting agents on campus or people who have had to unfortunately go through this agency as many students do not take them time to give reviews.
I can see that you have newer 5 star ratings, i am very glad that you are FINALLY treating students fairly and with respect. It's just a shame that it has taken many older negative reviews for you to take action. Particularly Dan who was a real horror to deal with; well done for developing your customer service skills.