Me and my partner was advised to contact Marina Nguyen by several friends who have got a mortgage with her. Marina was always on hand to answer our questions and was very responsive on email and phone, very friendly and approachable. She took time to run over all the details with us and was able to secure our mortgage. Marina helped set up all out life insurance and home cover making sure we had everything we needed for our family within out budget requirements. Marina represented Bernard and Marcus very well and due to using them have a life time membership. I would be really happy to work with Marina again and would recommend her to any of my friends / family who are looking for a mortgage or advise. Thank you
46 days ago
Incompetent doesn't even begin to describe the agents at this office. Three times agents I was dealing with left the company or relocated without telling me, leaving me out of pocket and fighting to get money I am owed.
The staff turnover seems to be ridiculously high. Even now, four years after I dealt with them, I still get phone calls from different staff members looking for business despite having told them I have sold my property.
Awful service. The worst agents I have dealt with.
2422 days ago