Worst in the area i guess, literally took me two and a half months to speak to someone with regards to the property i rented through them. Sent several emails and left several voice messages but no one ever gor back to me until I stopped paying the rent and someone called, still waiting for the problems to be fixed.
What a fantastic team! From start to finish there was a friendly, highly qualified member of staff to help you with the process. Everyone went the extra mile and it was all over in just over two months; none of my colleagues can believe it!
Would highly recommend the team at Newton Huxley; they know their market area!!
We sold our house in West Molesey through Newton Huxley. We went through a tricky and very frustrating sales process but Newton Huxley guided us through it and persevered with it and us! We can't thank Sam and his team enough, Angie in particular was amazing. She was very proactive and we never had a to chase or ask for any info. Thank you again for getting us to the finish line. Judi & Miron
Being a Molesey resident for several years I know that there are a fair few estate agents in Molesey that I could have choosen from when I decided to relocate. My choice for using Rawlinson and Webber was because I already had the knowledge that they had an extremely good reputation and that every where I walk with my dog in and around the areas of Molesey I notice the Rawlinson and Webber for sale and rent boards more than any other estate agent in the area.
My decision to move with Rawlinson and Webber did not disappoint as they did as they advertise...extremely professional and friendly. Throughout my move they kept me up to date and what helped with my stress levels enormously was their determination to firstly find me the exact property I wanted and secondly to proceed in making the necessary paperwork go through quickly and efficiently.
I cannot thank Rawlinson and Webber enough for finding me my perfect home and making the whole experience effortless which is why I have no reservations in leaving this much appreciated and honest review.
We sold our house through Tudor and Co in August . We were very nervous about moving as we had been in our for 21years and brought our family up and made great friends with fellow neighbours . Our previous experience with agents had been dreadful so we were quite guarded.
The service offered from valuation to completion was second to none , Philip was transparent in all communication which was very reassuring and ensured that our sale went through as stress free as possible . We would have no hesitation in recommending Tudor and Co .
Lorraine and Barry Clements
Townends were great with my sale despite me being on the other side of the world in an unsociable time zone; and a few other complicating factors.
Their communication was excellent and I was confident that they had my best interests at heart.
Had an awful experience using the Hampton Branch !!
1) The agent was late to the viewing.
2) There was no apology for being late.
3) There was no hello, handshake etc, just simple pleasantries were missing.
4)Any questions we did ask were responded to with a short and dismissive response.For example we asked about the heating system as there were no radiators. We were told there was a boiler. We know there's a boiler love...elaborate !!
5) We were whisked through the first property and after 2 minutes of being in the second we were told we had to leave as she had another viewing....charming