The Statons team at Brookmans Park helped us with a difficult sale. They were proactive, professional and communicated clearly and effectively. They work as a team and call in help where needed. I would recommend Statons without hesitation. Nice people who do a difficult job!
we got very bad experience with this agent.
He was not in a ethic way working with us
I had a great experience with my recent flat purchase. A well run business with great communication and support from everyone. Sam was very helpful and courteous, very happy with all the dealing. I will recommend them. Thanks
Very very rude agents. Just because I am a student does not give them the right to not listen to me and put down then phone for no reason other than they could not be bothered to help me. I have also stayed in one of there houses before and after getting very ill with mold growing up the walls they still took 4 months to come and rectify the issue. This was only resolved as I opened a case with the local counsil and fretented to sue. DO NOT USE THESE AGENTS. As I said they are very rude and do not deserve your bussiness.
Excellent service, very accommodative as I had 3 or 4 visits to the propriety before I made an offer. Good local knowledge, Sam kept me updated throughout the process, really hassle free as a first time buyer.
I would strongly recommend Mather Marshall to anyone selling or buying
If you scraped the bottom of the barrel you would come out with a more competent and capable set of workers than this estate agent. Personal experience as well as countless friends have led me to the conclusion that this is an estate agent to avoid at all costs. Unless of course you are prepared to lose at least 50% of your deposit; the majority of which is over damages prior to your tenancy. Surely an inventory would prove otherwise you may ask? Wrong. Inventories are down to the landlord, and from my experience no inventory was done, despite contrary claims. To save myself and the reader some time, bullet-pointed are just some of the key issues i found with Mather Marshall.
- Landlord (Joint owner of the estate agent) squares up to me in office and threatens me when confronted upon the issue of why the return of my deposit was 2 months late.
- During tenancy landlord/agent was called numerous times concerning various issues with the house such as faulty boiler. Nothing was done.
- Mold was growing in one of the rooms. The proposed solution? Keep window open all day (during winter!).
- Charge for wear and tear.
- Charge £66 for extremely cheap door handle.
- Charge over £1000 all together for redecoration due to a couple of blu-tack stains which were there prior to tenancy.
- Charge for "hole in wall". Once it was proved with pictures that the hole existed prior to the tenancy, charge was removed and another charge for scraped banister was added to compensate.
- General rudeness and inefficiency of staff prior to, during and after tenancy.
From the first day it was obvious that I would eventually have to settle matters through court which is exactly what happened. They charge students for the same things year in year out, putting deposits into their pocket and leaving the house in the same condition. Condition of the houses are shocking, landlords are nowhere to be seen during the tenancy and everywhere to be seen when the time comes to pocket deposits, and the staff couldn't organize a piss-up in a brewery.
I feel like this is one of those estate agents that one picks out of naivety and thus only has the unfortunate experience of renting for a year. Never again. Underestimate their surreal incompetence at your peril.
My wife and I let our house through Country Properties in Hatfield for just over two years, and when the time came to sell we had received such an excellent and personal service that we chose them for the sale as well.
The team in the office made every effort to ensure the management of the property and tenants was conducted with minimal fuss and maximum efficiency, and as a result the time we spent as landlords was entirely hassle-free; an experience I know is not common for those in the letting business.
When it came to sell, the arrangements were again conducted smoothly and conveniently. With both of us away a lot of the time and rarely able to meet face-to-face or correspond regularly we were dependent on the initiative and proactive approach of the team at CP to push things along, which they did throughout the process.
Our thanks to Jodie, Audrey, Linda, Tim, Zoe and Sam for all their efforts - they are a team that genuinely add the personal touch and clearly care about the quality of the job they deliver.
Great experience, Great customer service from Linda Payne.
Thank you Linda for all your support.
Thomas and Katie have been particularly supportive, patient, pro-active and understanding throughout our rather protracted house move. We finally got there today. A big thanks to Kings.
absolutely incompetent. still have not received my deposit form kings after 4 months and they take ages to reply to emails and always come up with excuses for not giving me my deposit. Awful experience overall with this estate agent and i strongly advice you to stay away from them.
"The best local estate agents in Hatfield."
Of all the estate agents I considered for the sale of out house, Wrights and in particular David, Andrew and Tina, have given exemplary advice and service. All were totally professional, friendly and approachable at all times. There is no doubt that we wouldn't have achieved such a good price for our house with other estate agents. That's what comes from years of experience, which is exactly what you get with Wrights.
Was told I had a viewing booked on a Friday. Caught a 2 hour train to view said house. Upon calling the estate agents I was told there was infact no viewing booked in their diary and was told to come tomorrow instead. Huge inconvenience as I travelled a long journey. Will not be contacting for service again.