After deciding to sell our property we contacted a number of local estate agents, as soon as we met with Rob the decision was made easy thanks to his friendly approach, honesty and transparency.
Rob’s genuine care for us as clients and desire to get the sale over the line to enable us to move on was clear throughout. We sold our property for more than we were expecting to and Rob and the team ensured our ahead purchase went smoothly, actively chasing up the chain and keeping us updated.
Special mention goes to James who went above and beyond, becoming a direct contact with our buyer to alleviate concerns being raised by solicitors, which was invaluable in keeping things on track.
We don’t plan on moving anytime soon, but would not hesitate to use Jeffries again. Rob and the team greatly exceeded our expectation of an estate agency.
41 days ago
really not happy with these guys, a house my wife and I viewed was on with Jeffries, we loved the house as it fitted all our needs, we put an offer in which was turned down very quickly, we then put a counter offer in and were told we would be kept in the loop, the next thing we knew the house was advertised as sold, we weren't even told this and only realised when we were showing friends the house online. we weren't even given the chance to put in a competing offer or even told another offer had been made on the house, we were kept completely in the dark about the whole situation. we understand that their job is to sell the house and sell it quickly but if they are not giving every potential buyer all the information they are not doing that job properly. the whole experience has left us very disappointed and we're glad we didn't sign up with Jeffries to sell our house as they were one of our choices. if you reading this and thinking of using them then beware of them doing this. or if you've viewed a house on the market with them, keep chasing them as you cant count on them to chase you.
497 days ago