Absolutely over the moon with the friendly and professional service that Mayfair have provided to myself and my partner as first time buyers. Jo at Crewkerne has gone above and beyond to ensure we were always up to date with information regarding the purchase, as well as explaining anything we were unsure of. We were also given a HUGE amount of help with recommendations for various services we needed but had no experience of (scary stuff like solicitors and building surveyors). Cannot thank you enough for all your help and support!
58 days ago
Rented a property through the estate agent, which happened to belong to the estate agent owner Stephen Froy.
We were promised that the property would be in a good condition when we moved in, however we arrived with it being filthy. Dust was everywhere, leak around the toilet and the stench of damp everywhere. The oven was also thick with grease and grime that must have been built up over years.
When we addressed the problems to elder and Froy estate agents it took a vast amount of time for us to receive a response from the landlord (Stephen Froy); legal action had to be mentioned until he would respond. Eventually he came to visit the property, to view the problems. His response when my fiancé mentioned the uncleanliness of the house was "I am a man, I don't notice these things".
Luckily enough we manage to escape the contract early, however had to throw away items due to mould growing on items we had stored in the kitchen cupboards, this included a George foreman Grill and table matts.
1717 days ago