Dixons, Kidderminster were one of two firms we approached for a quote. We were very impressed with Becky's professional but friendly approach. All necessary information was provided without us having to ask questions. Despite the higher fee, it was this professionalism that made us choose Dixons.
During the course of the sale, we had contact with Hayley, Christine and Gemma, all of whom were equally friendly and professional and kept us up to date. The sale was completed at the advertised price within 4 months.
We used their associated Countrywide Conveyancing Services (Dean & Hayley) who were also friendly and professional. CCS's online portal was exceptionally useful in ensuring immediate receipt of documents, queries, etc, and undoubtedly helped to speed up the whole process
I must say Hayley, Chris & Gemma were amazing help and extremely supportive throughout the purchase and selling of my property. Hayley especially went out of her way to ensure we were made fully aware of the best possible choices to make and both properties went through without a fault. Thanks Ladies!
Me and my husband are currently going through the mortgage process and awaiting our keys, exchange of contracts, Rosie helped us with this, and I highly recommended her.
We are first time buyers, Rosie happily put our ‘bids’ in throughout the day contacting us on the progress, and was happy to help with whatever I needed I was emailing her most days asking questions she had probably already answered but i needed to ask again for myself, she was more than happy to help! And professional but was happy to have a laugh and put at ease through the appoiments we had with her! She is great, book to speak to Rosie for a mortgage!
This estate agent is only interested in people who will have a mortgage with them. I would advice not to put your house up for sale with them If you want to hear about every offer that is made on your property.
Just wanted to say a personal Thankyou to Courtney at shipways Kidderminster, she has dealt with us over the last few months and our constant barrage of calls and viewings to arrange things, and her relentlessness to find us a home and be patient with us
Thankyou so much courtney
Only interested in your money. Total lack of customer service. Incredibly slow at getting your rental deposit back to you. They don't bother to call you back when they say they will (unless they want your money).
From the moment I instructed Nock Deighton, Kidderminster to sell my house, I did not regret it. Erica was friendly, professional and reassuring and then Coral took over as my main point of contact. She kept me informed and updated, I never had to chase her up and every phonecall I had with her (there were many) was a pleasure. Throughout the whole house buying process, the staff at Nock Deighton were the only people I dealt with who made me feel like they cared about me and my personal situation. They bent over backwards to see my sale through to completion and despite a few difficulties towards the end thanks to the chain I was in they took it on as their personal mission to make sure my house sold. Coral contacted me in her own time during the evenings to make sure I was kept in the loop and everything she said she would do, she did. An absolute credit to the company and to the industry. I wouldn't hesitate in using them again or recommending them to others. Couldn't have asked for more!
We deal with Nock Deighton as a business on a regular basis, and they are always thoroughly professional and friendly to work with.