Fantastic local, friendly professional estate agent. Great customer service. Nigel, and the team offer advice to sellers and buyers with no commitment. They offer free personalised valuations on weekdays, evenings and weekends. Very good professional photos and brochures. All for one competitive fee with no hidden charges. Would definitely recommend them to anyone on the North Wales coast.
AVOID buying or selling with this estate agent. I purchased a property with these scam fake uneducated estate agent also manager by the name of NIGEL, After showing your D.I.P the property should of been off the market, I showed my mortgage offer to secure the property, I paid all the fees, mortgage broker - £600, valuation fee - £458, coal mining report - £385, local searches - £425, solicitor fees - £432. mortgage application fee - £600 and other costs I can't remember over £1000 etc... AFTER ALL THIS NIGEL PLAYED A DIRTY GAME... he took money under the table for himself from a cash buyer who was interested in the property after 8 weeks and gazumped us!!! Instead of taking the property off the market in the beginning He kept the property on for sale after 8 weeks. The cash buyer offered £10,000 more than myself. To keep the property as I didn't want to lose it after spending so much money I had to price match and find another £10,000 to purchase the property. NIGEL was responsible for this, if he had done his job properly and took the house off the market, the other buyer wouldn't of had a chance to even put an offer forward. In the beginning the house was on sale for £159,995. The valuator said it was only worth £140,000. If NIGEL was a good estate agent he would of told the seller the house is only worth that much and told them to lower the price, So instead of gaining £10,000 we lost out on triple all because of greedy NIGEL. STAY AWAY and I wouldn't recommend this agent at all. He is rude unhelpful and self centred.
Dreadful estate agency, poor customer service, and back covering when they get it wrong. We were in a rented property and they were instructed by the landlord to carry out the handover, report, and photographs. Prior to and at the handover we were assured by the agent carrying out the handover that we would have a copy of the documentation and then that we would have no concerns about DPS as the property was in good clean condition and only things were wear and tear (in line with our 2 year tenancy), so we would get full deposit returned. Imagine our surprise when the landlord refused to return the deposit and on contacting Beresford Adams they had deleted the entire file - all handover photos, reports, and evidence in their own words "because the landlord was unhappy with the contents"! Their actions deprived us of the only independent handover documentation, and may well ultimately cost us part or all of our deposit. The matter is progressing to Court regarding the landlord and deposit and to the Ombudsmen regarding Beresford Adams and their failure to adhere to their own industry standards as well as their deletion of pertinent handover evidence and files; so further failing in their obligation to maintain records.
When renting a house, nobody told you about the house is for sale. They rented a house where I lived with my children and my partner for 6 months when they had another house for us 0 emails, 0 suggestions as if we were not. Now that we have found a home from another agency, this agency is making trouble. We were in the agency to tell you about the house was sold, about the 2 months we have to go out with the kids, and that we found a home from another agency, she said ok there is no problem and now it came out that this lady did not inform us If we sign up we will get nothing information. Thank you very much for hurting me and my children through you will be homeless!!!!!
Extremely helpful when i was purchasing my first home with my partner, made the whole process smooth and a supportive agent the whole way through the sale. Thanks!
If you're a student do not go with these people. As soon as they have you sign a contract and hand over money then you're second hand to them. Digusting and immoral.
Also, some of there employees have rated it 5 stars which is clearly a conflict of interest. Don't trust the 5 star reviews.