Thanks to Kathryn and the team for the great service in selling our house. All good advice and very positive.
Absolutely hated our entire experience of potentially selling out our home with Reed Rains of Northwich. Right from the start of this process we were let down and misled We were told that they would do every viewing but omitted to tell us this does not include Sunday's. Customer care and consideration appalling. The only time we heard from Reed Rains was in relation to settling accounts. Be warned they do not tell you that you have to pay for a professional to do the pictures of your home. Well they do when they start sending you threatening demands. This Estate agent does not show any compassion or considoration for its clients.
I have been using the Bridgfords in Northwich for approaching three years and wanted to take an opportunity, after recently receiving further excellent service, to highlight my appreciation to the Bridgford team. Although the recent interaction encouraged me to leave this review the first-rate level of service has been consistent throughout the period I have been using Bridgfords and do not hesitate to recommend the Northwich Bridgford team.
I find that Lisa and the team are very knowledgeable, supportive and committed who are always personable and also professional in all their dealings and actions. Problems that are raised are quickly and proactively resolved and well communicated to me and tenants throughout. The pragmatic approach and tenacity is really appreciated.
I would not hesitate to recommend the team and I look forward to continuing to work with them all for the foreseeable future.
Very quick to book to view a house but after that everything went just down the pipe. There were issues in the house that were hided until I had the keys in my hand, after a few days of stress but also of happiness because moving is not the same as changing clothes me and my partner moved to a house that was not cleaned to the minimum standard. Dirty cupboards full of dog air. Carpets an absolute disgrace.After paying for a company to do a deep cleaning we have noticed that the garden turns out into a pool Every time rains, after reporting this I was told to wait until the weather gets dry. 3 months waiting and 3 weeks of good weather, but so far nothing happened. 12 issues at least with the house were reported not even one was sorted. Every time I try to contact my property manager I get always the same answer which is NOTHING or in some cases I get told off. Security problems in the house electric problems in the house etc, and absolutely nothing was fixed. An absolutely joke. You can post as many awards as you want but my experience with this agency is really poor.
Big thank you to Linzi & the team at CC. Sold & Purchased under the one roof & arranged the mortgage upstairs. Linzi kept us up to to speed on all aspects of proceedings and could not have done more for us.
Great Service from start to finish. 5 star plus.
I have recently dealt with the lettings department of Coulby Conduct and I found them to be incredibly unprofessional. They are rude and unco-operative. Their customer service levels are none existant. I have dealt with other letting agencies in Northwich and found several to offer a higher quality of service. I will never recommend Coulbys to anyone and I will never be using them again. I urge that no one uses this company.
Exceptional friendly, personal, professional, efficient and pro-active service from start to finish. I cannot praise Royal Fox highly enough, especially Viv who went above and beyond the call of duty. This was a long distance transaction but Nigel and his team made selling quick, easy and straightforward with regular updates and advice throughout. A straightforward agreement, reasonable fee and a good realistic, but not undervalued, sale price. I can certainly recommend Royal Fox. Thank you.
I just wanted to say a huge thank you to everyone I dealt with at Royal Fox for selling my house. I couldn't have wished for a smoother sale and the help and advice given from you guys was brilliant. I will be recommending you to anyone I know in the area who is looking to sell/buy/rent.
I am in the fortunate position of having had the pleasurable experience of dealing with Butters John Bee on numerous occasions over the past few years. I buy and sell properties for a living and have had a great experience in Northwich, largely down to the absolutely excellent service BJB have offered me. The fact that they are Professional, proactive and efficient goes without saying, I'm sure several Agents fit this criteria; Butters John Bee however, are in a different league. Their knowledge, skill, drive to find the right buyer in a swift and timely fashion is unrivalled. They have been absolutely spot on with their valuations time and time again, while other agents in the town seem to have a habit of purposely over valuing to win business. They know exactly what it takes to sell your house and are most capable of giving you the correct advice to maximise your price. Its now increasingly hard to believe that they in fact still offer some of the very cheapest fees in the area!
I dealt with many of the other agents in Northwich and quite frankly if you do not use Butters John Bee you have made a costly mistake.
Unbelievably poor organisation, 30 minutes late for house viewing then agent arrives with the wrong key and all this after I'd told the agency I had a 5 week old baby with us. Very poor and would avoid in future.
Couldn’t expect a better service!!! I was in a tough spot comming from Lithuania on short notice and in need to find a longterm place to rent. Less than two weeks of me arriving to UK I contacted iAgent Homes and arranged my colleague would check the place the next day. The place suited me and I had to wait just for a few days for screening to finish. My flight not only was schedulled on Sunday which is a non-working day but I were to arrive late in the evening. Because of the circumstances I guessed I would have to stay a night in a hotel and wait for Monday to sign the contract. Without much expectation I contacted Stephen and to my surprise he managed to arrange a meeting late in the evening on Sunday so I could move in just after I arrived! Thanks to iAgent Homes I had a lot less stressful time when I needed it most. :)
My review relates to an incident of customer service of which I was left extremely disappointed, Emma was so lovely and bubbly just a shame others wernt the same, my friend has just rented a house on castle hooker street it was rented to her in rather dirty condition and unfinished jobs, she was told to get a cleaner and pass the bill on, fair enough I suppose, just would be nice to move in to your new Home and not have that hassle really.
Prices seem very fair though but for the service I received and what I have seen i still wouldn't use them.
This is of course my personal view and shouldn't be used for tarnishing a business as that is not the intention.