Purchased property through this office. Mainly dealt with Sophie who has been friendly and efficient throughout.
I emailed the Petworth office to enquire about a rental property, asking if they accept pets. I followed up an hour or so later with a phone call as I hadn't heard back. I was answered by a woman who sulkily told me she had seen my email but made no reference as to whether she was intending to reply, just that she had seen it. When I asked again about the pets, she just told me the landlord would only accept one small dog (I have 3). When I asked if we could offer a bigger deposit for a very long term let, she just said the landlord was adamant. All this was said in a very deadpan voice. She didn't offer any alternative properties, nor did she ask if I would like to be put on their client database. She could not have been more disinterested. I certainly won't bother looking at their website for properties again. Dreadful front line customer service.
One word to describe the service we have had from Barrington & Company – brilliant!
Our house has taken 10 years to sell and we have used almost every well known multi branch estate agency. However for the past few years Nigel Clements at Barrington’s has been looking after us and despite being a small independent agency they have produced far more viewers for our property than we ever had through the larger agencies. Their service was second to none and they couldn’t have looked after us better. Nigel is full of integrity, honest and very courteous and we feel that his personality and drive was a major factor in the sale of our house. We therefore thoroughly recommend Barrington & Company.
They were interested as long as they thought it was in there interests... but failed to contact us (even when they had promised) when there was an issue..
I wouldn't recommend them as a letting agent
So glad we chose Southdown Property Solutions to sell our family home of 40 years. Christian and the team were so helpful and efficient throughout. They found us just the right buyer and helped to keep the sale moving to completion. Thank you!