Malachi Robinson is the best option for you if you are looking for a place to rent! Very polite, professional and he came in time to all the appointments! I strongly recommend him!
This company - (if you can call it that ) is run by fraudsters, DO NOT trust these people they will lie and steal your money ! I wouldn't trust them with my umbrella ! If you have problems report them to trading standards / police / council. They are parasites, who will defraud you of your hard earned money ! DO NOT get fooled by the nice website its a front !
Thank you for providing your clients with incredible customer service. The agent who handled me was very helpful, reliable, and friendly, she actually listens to me. Such a wonderful person to deal with, it was never a mistake trusting you with my property. I am very pleased with the outcome of our deal.
Lacking competent staff. Washing machine broke during the tenancy and it took 6 months to fix. When requiring a reference from the company so that I could move into new accommodation they didn't do it until the very last moment and lied to myself and the new estate agents about what was happening to it (they didn't receive the email request, the form wasn't attached, it was in the post etc). They lost the deposit, knew about it, but didn't tell us until a month after we had moved out. The fact they forgot we were moving out really sums up the experience
From start to finish they went out of their way to answer all of our queries and gave us great guidance throughout. I cannot give enough thanks to all of the team, but especialy to Marie, as without her tireless effort I don't think the move would have been possible.
The most awful estate agents I've ever dealt with, a complete lack of communication. Lies were told throughout the process about work being completed before we were moving in. Repeatedly told us they would call us back and then never bothered to respond to our emails or phone calls even after we had paid 6 months rent up front and they had charged us £400 agency fees which meant we were provided with a blank generic contract which was clearly a one size fits all. Avoid!!
As a parent of a student who recently checked out of a student property I was nervous regarding getting the deposit back, but leaders Fallowfield have been amazing. Even more so that I’ve recommended my nephew this year and his new tenancy has been set up with no issues no problems. The team seem to be taking on board the negative reviews and turning this office around. Massive well done guys. And thank you.
AVOID LIKE THE PLAGUE. worst agency I have encountered in 14 years of private letting - absolute joke of a company who don't stick to law or legislation, treat you like an idiot when you are in the right, tell blatent lies even when you provide evidence to the contrary. Im moving out of the flat im in because I can't stand dealing with this company any longer.
Fantastic service. I was looking to relocate to the area and viewed the property I eventually bought quite a few times. Jennie was very patient and extremely helpful throughout the whole process from the initial viewing to picking up the keys. I would definitely recommend Stevenson Whyte to any potential purchaser.
Thank you for your help!
Everything was fine until I wanted to move out. I was falsely accused of causing excessive damp and the reason they gave was drying clothes inside (which was not true). They came to this conclusion after entering the apartment for a viewing with a potential new tenant while I was absent, and using the time to gather "evidence" by nosing around my personal belongings. The communication was terrible during this process both with the agent and the manager. At the end I had to arrange for the damp to be resolved and despite the property being professionally cleaned before my departure (to a better state than when I moved in), I was charged for cleaning the apartment and changing the mattress cover, which I never used (had my own cover). Very disappointed with the level of customer service.