Anonymous Homeseller
Lovely staff very helpful with all aspects of the sale... Read more
Seller
2nd Nov 2024 (11 weeks ago)
J Q
Staff were very friendly and supportive. They go the extra mile to ensure customer satisfaction.
Tony, Natalie and Sam, great and fantastic people... Read more
1st Nov 2024 (11 weeks ago)
V Su
Brilliant throughout the whole process of purchasing our home.... Read more
Buyer
1st Nov 2024 (11 weeks ago)
H Pinfold
Highly recommend Robinson Jackson Sidcup - my case was handled by Natalie who is very efficient and knowledgeable - thank you!... Read more
29th Oct 2024 (12 weeks ago)
V Charles
The service was great from start to finish. I've bought and sold through Robinson Jackson a few times now and they never disappoint. The communication, responsiveness and advice was high quality and tailored to my needs. A special mention to Sam who worked so hard to liaise with me, my solicitor and buyers to keep the process moving at pace. The team work seamlessly together to achieve the best outcome for sellers and buyers.... Read more
Seller
28th Oct 2024 (12 weeks ago)
T Dukes
Tony & the team at Robinson Jackson (Sidcup & Blackfen) were brilliant. They achieved a great price for my flat and always kept me up to date. Nothing was too much trouble.
Also, the price charged for their service was really reasonable.
I will use again and highly recommend!
Hannah... Read more
Seller
28th Oct 2024 (12 weeks ago)
H sussex
Great service in selling a small property in Sidcup. Thanks to all at 'RJ' Blackfen branch.... Read more
Seller
26th Oct 2024 (12 weeks ago)
J Markham
The communication and service provided was consistent all the way through the purchase of my property! Each staff member I met or have spoken with has been very friendly and helpful. Unfortunately my solicitors weren’t so great, however Robinson Jackson still remained in contact to provide updates and to help wherever they could.... Read more
Buyer
24th Oct 2024 (12 weeks ago)
G Vickers
I went with Robinson Jackson to support the sale of my property, and found their service, communication and professionalism outstanding. It was a smooth process all the way from listing my property to securing exchange & completion. Super friendly and down-to-earth! I would absolutely recommend choosing Robinson Jackson if you're looking to either buy or sell in the area!... Read more
Seller
3rd Sep 2024 (20 weeks ago)
Really prompt. Expertise advice given and very realistic.... Read more
Seller
2nd Sep 2024 (20 weeks ago)
S Leek
Very helpful team. I am a first time buyer and they helped make the process smooth and stress free. They were able to answer all questions promptly and kept me in the loop at all times.... Read more
Buyer
19th Aug 2024 (22 weeks ago)
N Colbert
RJ Eltham & their excellent progressing team in Blackfen & Eltham office - top marks! I chose RJ because they had a dedicated team who just focused on the progress of the sale of my home in Eltham and throughout the entire process of 18 months practically they were determined to ensure the sale went through as smoothly as possible and despite my buyer abandoning their purchase 7 days before the agreed move date - RJ were determined to find me a new buyer asap and they did!! Big thank you to Sam in particular and to all at the Eltham office!... Read more
Seller
5th Aug 2024 (24 weeks ago)
Anonymous Homeseller
They made it really easy. Chased things up when needed.... Read more
Seller
31st Jul 2024 (24 weeks ago)
S _
Best communication from the team across all platforms from start to finish. Couldn’t have chosen a better place, wonderful team. Thank you so much to Sam in particular made my year <3!... Read more
30th Jul 2024 (25 weeks ago)
C ledger
I couldn’t recommend Robinson Jackson enough as a first time buyer! The team are amazing for advise and any questions you have!... Read more
Buyer
16th Jul 2024 (6 mo. ago)
S Hellens
Great communication and very helpful team! 10/10 service , thank you... Read more
15th Jul 2024 (6 mo. ago)
A whitefield
R&J was extremely professional and helpful throughout the sale of my property. 10/10. Valued the property at exactly the right price and got offers in quickly, with support constantly after sold STC.
Natalie was brilliant on the sales side and Sam did a wonderful job with the progressing / aftercare!
Thank you!... Read more
Seller
15th Jul 2024 (6 mo. ago)
S Williams
Robinson Jackson represented both us and our buyers throughout the process. Nat, was a great introduction to the agency. Helpful, warm and always on hand to help. The sale of our flat went on for a lot longer than expected, due to unforseen circumstances, and this made the process incredibly stressful for my family and the vendor who was selling us his house. It was one of the most stressful experiences of our lives and without the support of Lauren, from the progressing team, I do not know how we would have got through it. I cannot praise Lauren enough, she singled handedly kept the chain together for over a year. Kind, caring and avaliable on evenings and weekends when I needed her. She always knew what to say to make me feel better, even on the worst days. Robinson Jackson are very lucky to have her (she deserves a bonus!). Thank you to Sam too for always being lovely and supportive too.... Read more
Buyer
12th Jul 2024 (6 mo. ago)
K Mcleay
Honestly the whole team have been amazing even at times when things got a little tricky they saw me through to the very end! Everyone has been so friendly and kind and i would recommend Robinson & Jackson to anyone wanting to sell their home! Im am truly going to miss speaking to everyone and im sure the team will miss all my whatsapp messages???? thanks guys xx... Read more
Seller
10th Jul 2024 (6 mo. ago)
M T
From.start to finish the team at RSJ Blackfen were superb, cannot recommend them highly enough! Thank you so much Tony, Harry, Sam Lauren and Natalie ????????... Read more
G Kani
Very grateful to the whole team at Robinson Jackson as a first time buyer they were wondaful. Natalie even saved me from spending unnecessary money on a mortgage advice by recommend their in house one which was free. Sam and Lauren were amazing at keeping me updated and ensuring everything went through as quickly as easily as possible.... Read more
Buyer
9th Jul 2024 (6 mo. ago)
V Harman
From the very start of the process, started by Andy and continued by Natalie, they were friendly and professional and kept us well informed throughout. Even our solicitor said how good they were to work with. What could have been a very stressful time for the family, selling the family home after our dad passed, went smoothly and stress free.... Read more
Seller
29th Jun 2024 (6 mo. ago)
L Price
The team at Robinson Jackson were very helpful in helping us buy our dream home and went above and beyond to help us whenever we needed.... Read more
Buyer
26th Jun 2024 (6 mo. ago)
R Gull
We have been their 4 branches around this area but non of them do any property as rent so why they have this “letting” on top of their offices??... Read more
11th Apr 2024 (9 mo. ago)
K McClarty
Really helpful team, especially Natalie. It has made the process of buying our first home easy. Really good communication from everyone.... Read more
Buyer
3rd Apr 2024 (9 mo. ago)
E Wong
We recently had the pleasure of working with Sam and Lauren from the Sales Processing team of Robinson Jackson (Blackfen & Eltham) in purchasing our first property and we cannot speak highly enough for the service we received.
The most impressive aspect of our experience was the level of communication provided by Sam and Lauren. From the moment we expressed interest in the property, they were proactive in handling the communication between the seller and us. Whether it was providing updates on negotiations with the seller or promptly responding to any questions or concerns I had, They were always accessible and approachable.
Overall, our experience with Robinson Jackson was nothing short of exceptional. They truly exceeded our expectations, and we would not hesitate to recommend them to anyone in need of real estate assistance.... Read more
Buyer
2nd Apr 2024 (9 mo. ago)
R Watkins
Amazing staff who are all friendly and happy to help. Couldn't fault their efforts throughout the purchase of our first home!... Read more
Buyer
20th Mar 2024 (9 mo. ago)
Ellie
Well what can I say the longest sale in history but couldn’t thank Robinson Jackson enough for all their help and care throughout! Can now class them all as friends! We did it guys! See you on the next one ????... Read more
Seller
6th Mar 2024 (10 mo. ago)
C McCarthy
We have twice used Robinson Jackson, firstly to buy our first home & then to sell it on. Couldn’t fault them at all, special thanks to Natalie & Sam for being so helpful and constantly updating us on the progress of everything. Would 100% recommend using them over any other estate agencies!... Read more
Seller
6th Mar 2024 (10 mo. ago)
K Mann
We bought through Robinson Jackson and were so impressed with the service. Sam was brilliant at keeping us updated and chasing to ensure everything went through as quickly as easily as possible.... Read more
Buyer
4th Mar 2024 (10 mo. ago)
J Mence
The team at Robinson & Jackson Blackfen were amazing in the whole process of selling our house, from the begining when Harry came round to value our property we felt comfortable and confident they would sell our house for us.
We were selling at a difficult time in the market, but all the team worked hard and they did it. We are now in our lovely home, that is a huge thank you to Harry, Sam, Lauren and Nat thank you all so much from Jo, Si and Sam... Read more
Seller
12th Feb 2024 (11 mo. ago)
Friendly, professional, and very helpful. A few words to sum up the team from blackfen. Not pushy, gave us the information and let us make our minds up, without rushing.... Read more
Seller
11th Feb 2024 (11 mo. ago)
R Cole
Excellent service from the whole team whom kept us updated throughout and were always happy to assist... Read more
4th Feb 2024 (11 mo. ago)
E Ward
Highly recommend using Robinson Jackson. Extremely engaging and genuine care. First time buyers so we asked them a lot of questions in which they were always happy to help.... Read more
Buyer
31st Jan 2024 (11 mo. ago)
G Sibilev
Amazing hardworking team who worked tirelessly to see the sale of our house through. Very efficient, amazing communication and very helpful. Would highly recommend! Huge thank you Sam, Lauren, Natalie, Harry, & Tony, hope to deal with you again in the future... Read more
Seller
25th Jan 2024 (11 mo. ago)
Amazing agents, offering an amazing service. Very reliable, with great communication... Read more
Seller
17th Dec 2023 (1 year ago)
C _77
Very pleased with the staff at Robinson Jackson Blackfen, very quick and efficient with communication highly recommend. Thanks again Chloe & Cam.... Read more
6th Nov 2023 (1 year ago)
M James
Robinson Jackson recently handled the sale of our flat in Sidcup. The team were fantastic, proactive and always on hand to answer queries. We felt reassured throughout the process. Thank you to the whole team.... Read more
Seller
3rd Nov 2023 (1 year ago)
L Donohoe
Highly recommend Robinson Jackson in Blackfen. They help us sell our house and the whole team was very professional and proactive. Thanks again.... Read more
Seller
2nd Nov 2023 (1 year ago)
K Fear
Would throughly recommend Robinson and Jackson, they were very professional and helpful at a very sad time for us staff were so friendly.... Read more
1st Nov 2023 (1 year ago)
P Morgan
We highly recommend Robinson & Jackson Blackfen branch, we brought our house from them and they were so helpful every step of the way especially Natalie and Sam such lovely people who generally wanted to the best for you. They were constantly chasing and on the ball with everything. Thanks so much. Hannah & Paul... Read more
Buyer
31st Oct 2023 (1 year ago)
Y Lin
High recommended, very helpfully and get things done quickly.... Read more
31st Oct 2023 (1 year ago)
M Howarth
Robinson Jackson were the agents who were selling the house I was purchasing and I found them very pleasant to deal with, very efficient with chasing matters along and keeping me updated throughout the process. Also very helpful in offering to meet me at my new property with the keys to save me a trip to collect them. I would highly recommend them.... Read more
Buyer
31st Oct 2023 (1 year ago)
T Wallace
Highly recommended thank you to Andy and his team in the support in selling my property special thanks to Sam for keeping us up to date and the endless chasing she had to do.... Read more
Seller
6th Oct 2023 (1 year ago)
T shah
Robinson Jackson are Highly recommended. We sold and bought with them and they made the process for us so easy, in particular Andy, who always made himself available and had a lot of knowledge and Natalie who is just the best and so lovely to deal with and provided us with advice when needed and genuinely felt she had our best interests at heart. I have already recommended them to anyone who is looking to sell or buy.
We will most definitely be using them in future, if we ever move. Thank you to the whole of Robinson Jackson family for finding our family home.... Read more
Seller
2nd Oct 2023 (1 year ago)
D Martins
Absolutely amazing team at the office , Harry went out his way to accommodate every request to see the flat for my dad and he has been so helpful. Thank you to all of therm for being starts and making this move easy.... Read more
Tenant
28th Sep 2023 (1 year ago)
K Jonas
Nat and the team have been amazing throughout the whole process. Fast to respond to calls and emails. Kind, friendly and very efficient. Would definitely recommend.... Read more
25th Sep 2023 (1 year ago)
E L
Fantastic experience with Robinson Jackson from start to finish, quick responses to emails and kept us in the loop throughout the entire buying process. Would highly recommend them!... Read more
Buyer
10th Sep 2023 (1 year ago)
J Whittle
Highly recommend Robinson Jackson Blackfen branch. They recently helped us sell our property and buy another. They were professional, friendly and were on top of the sale and purchase at all times. All of the staff were helpful and courteous, and able to deal with any queries or questions that we had. Thanks again to Andy and the team!... Read more
Seller
7th Sep 2023 (1 year ago)
A Hunter
We used Robinson Jackson as our agents to sell the family home after the deaths of our parents. The team were sensitive to our position, friendly, easy to talk to, helpful and dealt with any problems quickly and effectively.
Would definitely recommend and use again.... Read more
Seller
7th Sep 2023 (1 year ago)
L Dye
I would highly recommend Robinson Jackson. They kept me updated on the progress of the property sale every step of the way with clear and open lines of communication. All of the staff were very helpful and really friendly. When I completed on the property they gave me a moving in box which was a really nice touch.... Read more
Seller
5th Sep 2023 (1 year ago)
S Sharma
Great overall services and recommendation on finance advisors and solicitors.... Read more
15th Aug 2023 (1 year ago)
I Simon
We highly recommend the Robinson and Jackson Blackfen Team!
Andy and his Team were very helpful from the beggining of our house selling process and fully supported us until the completion day. The Progression Team's communication was amazing, and the completion went smoothly.
We would like to say a huge thank you, especially for making our big move to abroad stress free.
Thank you!!!... Read more
Seller
9th Aug 2023 (1 year ago)
E Dorrell
Highly recommend. Every staff member I dealt with was very helpful all the way through.... Read more
2nd Aug 2023 (1 year ago)
R dhaliwal
I'm very happy with the service i was provided with.
They kept me informed at every stage of the sale and i wouldn't hesitate in recommending them to somebody else.... Read more
Seller
31st Jul 2023 (1 year ago)
G Wilkinson
Fantastic experience, the team and RJ were really communicative at every step of the process, and I would use them again in the future. 100% recommend if you are buying or selling a house.... Read more
26th Jul 2023 (1 year ago)
L Thompson
I recently bought a house through Robinson and Jackson BlackFen. I found everyone that I interacted with to be very polite and professional. Particularly Sam in the sales department who was not only available professional, but so in a supporting nature that in my opinion when above and beyond her role.
Highly recommended this estate agency.... Read more
Buyer
12th Jun 2023 (1 year ago)
E Arnold
The hole team at Robinson Jackson were great throughout my buying process. Everyone was friendly and efficient and kept me in to loop at all times. Would recommend to anyone buying/selling. Thank you to all involved in my process... Read more
Buyer
31st May 2023 (1 year ago)
M Suthers
Having tried to sell our flat previously with another agent and purchasing through Robinson Jackson I was very impressed with their pro-activness and helpfulness. When we wanted to relist we came to Robinson jackson and immediately fell in love with both Nat and Andy who had done everything they could to enable a smooth and easy sale of our property. If I ever sell again I will not go anywhere else! Thanks nat, Andy, Harry and Sam for all your help! Thanks for being so friendly also! :-)... Read more
Seller
31st May 2023 (1 year ago)
S Hammond
I cannot in any way, shape or form tell you how amazing, professional and understanding the guys at the Blackfen branch are. I live in Norway and having to sell my mums flat after her passing I thought would be a stressful and challenging time. The team did everything they could to make this as smooth as possible. I cannot fault them in anyway. Thank you guys. I owe you a beer and that I a promise.
Scott Hammond - Norway... Read more
Seller
24th May 2023 (1 year ago)
K marshall
What can I say, the staff have been amazing special mention to Andy, Sam & Lauren and all the staff at the Blackfen office, who have guided me through every stage of the selling and buying process, they have gone above and beyond especially when dealing with Solicitors. It's brilliant to have a team who can be the middle man between the buyer, seller and all the solicitors and for me this team have helped with my stress levels by being honest and upfront at all stages of the process. Thankyou... Read more
Seller
24th May 2023 (1 year ago)
D Ferreira
Highly recommend the team at Robinson Jackson! I'm a first time buyer and the team were on hand to make the process as smooth as possible for me and my partner, always ready to answer questions, great communication with prompt replies and helped guide us through the process.
Andy & Harry were a great first point of contact and helped negotiate the purchase price with the seller. From there, Sam and the progression team were very helpful in getting questions answered from the seller as well as continuously following up and chasing when necessary to ensure the purchase went through as quickly as possible.
Look forward to completing this week! Thanks again to the team.... Read more
Buyer
25th Apr 2023 (1 year ago)
R Reilly
All of the staff that I delt with during the purchase of my 1st home were absolutely fantastic. Extremely responsive and continuously made sure I was updated in a very timely manner. I can’t recommend the whole team enough... Read more
Buyer
11th Apr 2023 (1 year ago)
P Lore
We were more than satisfied with Robinson Jackson and found them helpful and efficient throughout the proceedings.... Read more
5th Apr 2023 (1 year ago)
S wade
Andy and his team provided an excellent service throughout the sale of our property . He worked tirelessly to achieve asking price . He also went above and beyond checking on the property (we were not local ) The after sale service from Sam and Natalie was also excellent - extremely thorough and prompt . I would highly recommend this team to take care of the whole process .... Read more
Seller
5th Apr 2023 (1 year ago)
K Wills
Really helpful in the purchase of our new house. Would recommend and use them if we ever decide to move again.... Read more
Buyer
21st Mar 2023 (1 year ago)
I am so grateful to Robinson & Jackson Blackfen for their support & guidance throughout the sale process. I was impressed how quickly I received offers for the house & from then on the support was above & beyond my expectations. I had assumed once the offer was accepted, they would leave the solicitors to take over with me having to do any chasing myself. This was not the case at all. I was very grateful to receive weekly (sometimes more) updates from R&J & any queries I had were dealt with quickly & efficiently in a friendly manner. When potential issues with the buyer occurred, the staff resolved them to my satisfaction making me feel fully supported by them. I highly recommend this agency & wouldn’t hesitate to use them again in the future.... Read more
Seller
6th Mar 2023 (1 year ago)
C H
I am so grateful to the staff at Robinson & Jackson in Blackfen for their support & guidance throughout the sale process. I was impressed how quickly I received offers for the house & from then on the support was above & beyond my expectations. I had assumed once the offer was accepted, they would leave the solicitors to take over with me having to do any chasing myself. This was not the case at all. I was very grateful to receive weekly (sometimes more) updates from R&J & any queries I had were dealt with quickly & efficiently in a friendly manner. When potential issues with the buyer occurred, the staff resolved them to my satisfaction making me feel fully supported by them. I highly recommend this agency & wouldn’t hesitate to use them again in the future.... Read more
Seller
5th Mar 2023 (1 year ago)
M Khalil-Nadji
Robinson & Jackson in Blackfen have sold 5 of our flats. So I know them well. All staff including the manager Andrew Green are very friendly, helpful and hardworking people.
They look after everyone, whether you are a buyer or seller. We will use them again. Mehrvash... Read more
Seller
20th Feb 2023 (1 year ago)
A (UK)
Sam has been fantastic.. thank you... Read more
14th Feb 2023 (1 year ago)
L Jones
The staff are amazing! I had a few issues with my sale but they were always there to reassure and update me on the situation. I would thoroughly recommend using them. Lisa J... Read more
Seller
10th Feb 2023 (1 year ago)
T Curran
A great service provided by a very professional staff.
I was kept well informed during the whole process and any questions I had were dealt with quickly
Cheers Ladies and Gents thanks for all your help
I will definitely be recommending ye... Read more
1st Feb 2023 (1 year ago)
G Truscott
I am writing this review on behalf of my Mum, Mrs Moore. She moved at the end of October 2022. Robinson Jackson were recommended to us by a friend and we would definitely recommend their services too.
My Mum had been in her property for over 50 years so it was all very daunting for her. Andy was so helpful in explaining the process to her, his experience and knowledge was reassuring. There were a few bumps along the way, but Andy's advice was spot on. The progression team, Sam in particular, were fantastic. We had regular updates and nothing was too much trouble. Highly professional business.... Read more
Seller
30th Jan 2023 (1 year ago)
R expatpropertyplanners
Excellent service from the team. Thanks again.... Read more
19th Jan 2023 (1 year ago)
L Crawford
Excellent service
A positive experience.
Totally professional staff.
Constantly updated on progress
Always given clear explanations.
Sold our house in a week of going on sale!
Enjoy your well earned Pizza
Lynne Crawford... Read more
Seller
18th Jan 2023 (2 years ago)
R Redgrave
Very helpful in managing the end to end process, even when things do not go so well. Thank you for helping us buy and sell our new family home. Andy goes above and beyond to get the result... Read more
Seller
18th Jan 2023 (2 years ago)
I Marshall
Sadly we had to sell my mum's house after she passed away. The team at Robinson Jackson were great and sold it within a couple of weeks. Everything went smoothly with no hassles. Thank you.... Read more
Seller
18th Jan 2023 (2 years ago)
J Millman
Fantastic team who have gone above and beyond to support us during our move... Read more
18th Jan 2023 (2 years ago)
A dandriyal
It is a WOW factor. From the beginning to end they keep informing us. Always up to date , truthfully professional. Highly recommended if you want to sell or buy house, flat. Well done whole team keep it up. ????????????????????????... Read more
4th Jan 2023 (2 years ago)
L Holbrook
Can't thank you all enough from helping us find our new home but also helping us sell our home. Also so helpful and quick to answer any questions we have. would recommend Robinson and Jackson to everyone looking to move.... Read more
Seller
26th Oct 2022 (2 years ago)
C thomas
We purchased our first house through R&J Blackfen. They have kept us updated at every stage and have always been quick to respond. Nothing has been too much trouble and we feel very lucky to have purchased our home in under 8 weeks, from the phone call saying our offer has been accepted up to completion. Thank you all! Alaina & Corey... Read more
Buyer
11th Oct 2022 (2 years ago)
J S
Natalie at Robibson Jackson was great at communicating with us so we didn't have to keep chasing up to find out every detail. They were clear and concise. Robinson Jackson was by far the most professional estate agents out of any that we wanted to view houses with. I'm really please and would use them again. Highly recommended!!!
I've edited this as it won't allow 2 reviews. My review above was from 4 years ago when we bought our house through Robinson Jackson in 2018. We have just sold it with them again this year. I am so glad we used them again, everyone has been so helpful, friendly throughout the whole process. They couldn't have done anymore and we would recommend them to anyone wanting to sell their house.... Read more
Seller
10th Oct 2022 (2 years ago)
R Turner
The team were incredibly proactive and helpful throughout - good communication, especially when there were issues with solicitors and keeping things moving forwards. Thank you all!... Read more
4th Oct 2022 (2 years ago)
D Chapman
From the very first phone call with Andrew, right through to completion, the team were absolutely brilliant. Andrew took real interest in our challenging situation as joint-executors for the estate of a friend and was very empathetic. The sale was achieved quickly and with minimal fuss. Our solicitors were pretty incompetent but RJ and their excellent Sales Progression team kept them on their toes and got it over the line. All the updates about the sale came from them, they were so much more helpful than the solicitors! Thanks for everything, Doug & Bob.... Read more
Seller
26th Sep 2022 (2 years ago)
B Sanfilippo
I have recently bought a house in Sidcup and Natalie and her team provided exceptional and dedicated support. It was a pleasure working with them.
I would highly recommend Robinson Jackson Sidcup & Blackfen to anyone buying or selling a property in the area and looking for efficiency and professionalism.
Bianca... Read more
Buyer
8th Sep 2022 (2 years ago)
J Cove
We have purchased a house through Robinson Jackson Sidcup & Blackfen and all of the team were so helpful and amazing through the whole process! Every email and phone call they were very polite and helpful and did all they could to help us if we had any issues. Thank you to all of the team for your hard work and would 100% recommend! Thanks again, Jo & Cam... Read more
Buyer
25th Aug 2022 (2 years ago)
Y A
Great experience for buying a house with RJ’s agent. Good coordination and follow up. Heartfelt thanks to Natalie of RJ Sidcup district.... Read more
Buyer
25th Aug 2022 (2 years ago)
J Rayner
Friendly and reliable, this was the second time we have used Robinson Jackson. Although this time our flat purchase was slower than we expected (no fault of Robinson Jackson) we received regular email updates. Thoroughly recommend them to anyone looking for a really knowledgeable local estate agent.... Read more
Buyer
23rd Aug 2022 (2 years ago)
M Varone
Big thank you to everyone at Robinson Jackson Sidcup they kept on top of things and checked in with us regularly to make sure everything was completed as fast as possible.... Read more
20th Aug 2022 (2 years ago)
C May
They set up 13 viewings over a weekend and had an offer a few days later. They kept me informed of what was going on.Contracts exchanged at the expected time and fingers crossed completion will be on expected date.... Read more
5th Aug 2022 (2 years ago)
M Seddon
We were buying a our first property through Robinson Jackson Blackfen & Sidcup, and they couldn't have been more helpful. They accommodated our every request as soon as humanly possible.
We were very happy with the service we received and felt safe in the knowledge we were buying a property that they were selling.... Read more
3rd Aug 2022 (2 years ago)
D Radu
We recently purchase a house through Robinson Jackson and we would like to thank to entire team Sam, Lauren, Natalie, Harry, Andy & Stephanie for being there for us throughout this process.With your friendliness ,professionalism and close contact you made it easy and trustable to us !Highly recommended and thank you lovely team again!!!????????????????... Read more
28th Jul 2022 (2 years ago)
M VisioN
Your service was well delivered with almost perfection.
Can wait to come back for another purchase .
Thanks for all you do.
Oviawe... Read more
27th Jul 2022 (2 years ago)
S wisely
I would just like to thank everyone at the Blackfen branch of Robinson and Jackson for their support and help in our move. They made buying our new home a lot more achievable and supported us with any requests or information during the process. A special thanks to Harry and Sam who went above and beyond in our opinion and we are very grateful to them for such dedication and support during what can be a very stressful time.
Steve and Carol Wisely... Read more
27th Jul 2022 (2 years ago)
K Ingram
Robinson and Jackson were absolutely amazing from the start. Nothing was ever too much trouble and they always went above and beyond to sell our house. They sold within days and their progression team has been excellent with pushing for exchange and completion. They have always been professional and friendly. I would always recommend them to anyone wishing to sell their home.... Read more
25th Jul 2022 (2 years ago)
C Elam
Absolutely first class service from the start to completion. All staff are attentive, thorough and very helpful, they will always try and put you at ease with any problem that might arise. Would thoroughly recommend.... Read more
30th Jun 2022 (2 years ago)
K Montebello
I would highly recommend Robinson Jackson.
Firstly I would like to thank Natalie and Sam who have been amazing , answering any questions we've had, helping overcome any boundaries we've faced and genuinely making our house sale and purchase move as smoothly as they could.
Secondly I would like to thank Hazel and Adele in the progressing team who helped so much towards the end of this process and chased everyone who needed chasing and kept us updated ,
Thank you all ????... Read more
30th Jun 2022 (2 years ago)
Agent was very helpful with putting the house on the market the office staff are very helpful with any problems and keeping us up to date with the progress of the sale.... Read more
Seller
30th Jun 2022 (2 years ago)
Outstanding service. Professional, efficient and great customer service.... Read more
Seller
28th Jun 2022 (2 years ago)
C Nightingale
Outstanding service, professionalism, customer service and background knowledge. From start to finish the service was exceptional. Not the cheapest but definitely better to pay for quality because it saves in the long term both financially and mentally. I have previous experience of other estate agents from dealings only last year and learnt to chose the best and not necessarily the cheapest!... Read more
23rd Jun 2022 (2 years ago)
D Piano
Just purchased a property through Robinson Jackson at Blackfen.
A very professional team led by Natalie helped us to navigate the process to a successful conclusion. They were always available to help and very responsive which was appreciated
Thank you for everything ?????
From : Rupen & Nisha
Strongly recommend... Read more
12th Jun 2022 (2 years ago)
D Gifford
A very attentive, professional and patient service. We were kept up to date regularly and frequently and the staff at Robinson Jackson on occasions prompted others in the chain. The only reservation we have is that their valuation was a little low and the sale actually achieved a 7% higher price than advised.
Thank you all for you hard work
Richard and Geraldine... Read more
Seller
6th Jun 2022 (2 years ago)
M Parrish
If you need to sell your house then this is your place to go the team at Robison Jackson’s are great and so helpful thanks for all your hard work Thanks Matt and Becky ????... Read more
Seller
1st Jun 2022 (2 years ago)
E delaney
A great service. Very professional and actually do what they say they will do. Honest and trustworthy which is hard to find in the industry. They kept the chain going and made sure I was updated.... Read more
31st May 2022 (2 years ago)
N Pinder
If you are looking to sell your property look no further, Robinson Jackson are your agents!
Nothing is too much effort for them, they understand its an emotional time and they do absolutely everything in power to limit stress.
I can't recommend them enough.... Read more
Seller
31st May 2022 (2 years ago)
R Laurie
Natalie and the team were so helpful with the sale of our property and couldn't have asked for a much better service. They were very attentive and communicated really well. They even at times went above and beyond when it wasn't needed. Thank you.... Read more
Seller
10th May 2022 (2 years ago)
M Tully
Harry and the team were great and they kept me informed and updated at all times, and were always helpful and knowledgeable on the progress of my property purchase.... Read more
Buyer
26th Apr 2022 (2 years ago)
Z hayes
I highly recommend Robinson Jackson, by far the best estate agent we have ever dealt with. From start to finish they have been highly professional, supportive and made selling and buying for us stress free. I have dealt with nearly all the team within this branch and can honestly say they all work really hard to ensure everything runs smoothly for you.
They are reliable, friendly and professional, there knowledge is invaluable. Nothing is ever too much for them.
They are efficient with updates and there services as a whole are exemplary.
The team are amazing, They are truly the best agents. Perfectionists.... Read more
Seller
13th Apr 2022 (2 years ago)
P marsh
Andrew sold our house the first weekend, the team helped us through the process with Sam in the progression team keeping us constantly updated. It pays to go to the best and these are highly recommended.... Read more
Seller
4th Apr 2022 (2 years ago)
L House
Robinson Jackson have been very supportive and patient throughout. We have had an up and down journey but the team at Robinson Jackson have worked hard to always work in our best interest.... Read more
31st Mar 2022 (2 years ago)
L Spinks
Professional and exemplary service from initial sale to completion. Their progression team (with a shout out to Sam) are exceptional providing a constant update of where you are in the transaction, liaising with solicitors, and also helped me find a last minute removal company when the people I was using couldn't then do the completion date. I have used them twice in the last three years and would definitely go back if I was selling again.... Read more
Seller
21st Feb 2022 (2 years ago)
J Townley
Moving house can sometimes be a bumpy road, but thanks to the 5 star service from the team at Robinson Jackson Blackfen, you will be in the very best hands possible. The whole team are there to support you on your journey and will go the extra mile to ensure your house move is done on time. I’d especially like to thank Harry, Natalie, Andy, Sam, Connie & Polly who have all been fantastic at resolving issues and getting our house move done. We couldn’t be happier so thank you. If we move house again we will be in touch right away!... Read more
Seller
16th Feb 2022 (2 years ago)
A Moss
I would recommend this estate agency without reserve. They acted in a professional manner from start to finish. They showed perseverance and discretion in managing problems and liaising through the chain.... Read more
1st Feb 2022 (2 years ago)
D Wijesinghe
The team from Robins Jackson(specially Natalie Birks) were knowledgeable, pro-active and efficient. You could not expect more from a property agency and I cannot recommend them enough.... Read more
20th Jan 2022 (2 years ago)
G Tayler
We recently purchased a property through Robinson Jackson in Blackfen and I cannot fault their professional and caring attitude with us throughout the process.
Moving home was always going to be stressful but Natalie and Sam were always at the other end of the phone to help smooth things over and ease our concerns.
I wouldn’t hesitate to recommend the team at Robinson Jackson and cannot thank them enough for helping us secure our forever home!... Read more
Buyer
18th Jan 2022 (3 years ago)
P Nanthi
I would highly recommend Robinson Jackson. The team always provided excellent service and made the whole process run as smooth as possible. I found everyone at Robinson Jackson to be polite, honest, respectful and professional... Read more
13th Jan 2022 (3 years ago)
A Bresnahan
Natalie has been the most helpful estate agent I’ve ever met! Kind and actually cares! Everybody should use her!... Read more
12th Jan 2022 (3 years ago)
A Polita?ska-Konecka
I highly recommend Robinson Jackson estate agency. They are always very helpful, professional, kind, have an excellent knowledge about property markets, are ready to offer a wide range of their services, and last but not least - reply to your emails extremely (sometimes even surprisingly) quickly. You can definitely rely on them.
I would like to thank Andrew Greene especially, who has given us his competent expertise and advise, it always has been immensely beneficial to us.... Read more
11th Jan 2022 (3 years ago)
V Stoencheva
Fantastic experience!
Thank you to all at the Sidcup & Blackfen branch. We sold our flat through R&J just before Christmas. Initially we weren't sure where to start in terms of finding a good estate agent but had seen R&J present locally. After an initial enquiry Andy came to visit promptly and provided some really good feedback and advice. After a couple of viewings we had already received good offers over asking and ended up accepting one that was higher than we had initially thought possible.
Since then, we had fantastic communication from Andy and the rest of the team including Steph, Sam, Natalie, Lauren and Harry who all helped to put our mind at ease and meant that the process was easier and smoother than we would have thought possible (it's the first time we've sold). We even managed to move out before Christmas!
Fantastic value for a truly excellent service, thank you so much.... Read more
Seller
6th Jan 2022 (3 years ago)
M Godwin
Natalie and Sam were very helpful and communicative in our recent house purchase. The process was very quick and efficient, and we were always kept up to date with progress throughout the chain and with the vendor.... Read more
Buyer
4th Jan 2022 (3 years ago)
P Williams
Robinson Jackson has been totally outstanding , my property was sold within 3 months, the service has has been very professional from day the beginning to the end.
I cannot recommend this estate agent enough
They are simply the best. Thank you very much Robinson and Jackson for selling my property.... Read more
Seller
29th Dec 2021 (3 years ago)
M Gurung
I'm really happy to be part of Robinson Jackson , good team work , very professional and good value . Excellent work done????????????... Read more
23rd Dec 2021 (3 years ago)
K Hayes
I 100% recommend Andrew and his team, my sale and purchase was a long haul, with a few ups and downs. They are totally professional, and you can trust that your custom is there priority, no matter how stressful the situation can get.
They are always on the end of the phone to help with any enquiries or worries you may have, and always greet you with a smile if you need to visit the office. Personally i would only use Andrew and his team, if i ever wish to move again.... Read more
Seller
7th Dec 2021 (3 years ago)
M Patel
Professional, responsive and reputable.... Read more
7th Dec 2021 (3 years ago)
D McCrory
The team at Robinson & Jackson, Blackfen were excellent from start to finish, sold our property the first day it was on the market, kept us up-to-date at all times and made it a lot easier for us at a very hard time. I would recommend them highly and you won’t get a better service.... Read more
Seller
7th Dec 2021 (3 years ago)
C Walters
Used Robinson Jackson to purchase a property which they had listed, Natalie & the rest of the team was really helpful making sure I was updated throughout the process & doing any chasing that was required.... Read more
Buyer
6th Dec 2021 (3 years ago)
N Rogers
Andy and the team have been brilliant! Going through a house sale for our late parents was always going to be difficult but Andy and his team have been very understanding and compassionate in selling our family home. Communication has been frequent so we knew exactly what stage the sale is at. Would definitely use again in the future.... Read more
Seller
20th Nov 2021 (3 years ago)
L mezzalira
Natalie and her team at Robinson - Jackson has provided excellent service throughout our recent purchase. She has gone above and beyond significantly to ensure a speedy completion to meet everyone's requirements.
Would certainly recommend, we wish all agents were this good!... Read more
Buyer
29th Oct 2021 (3 years ago)
L Powell
From the initial visit and before the resulting appointment of Robinson -.
Jackson ,as agents ,Andrew Greene was informative and transparent as to the process involved in selling and marketing our home .
We received excellent advice and consistent support . Andrew always returned our calls and always did what he said he would .He reminded us when actions were needed and listened to our concerns . When problems arose within the chain he acted for us in a calm and professional manner . He also kept us fully informed and was patient and never rushed when giving advice .
We never felt he was unaware of our case , and time was not wasted on recapping developments .
A successful outcome was managed by his committed and positive professional approach .
A stressful period of time was minimised due to his experience, insight and action.
Grateful thanks .... Read more
Seller
26th Aug 2021 (3 years ago)
M Richardson
Andrew Greene, Tony Hodges and Samantha Birks in the Blackfen Sales team have supported us through a complex (and long) leasehold sale. They were really helpful throughout the process, and brought humanity to a sometimes fraught situation. I would highly recommend the team. They really know their stuff and are pragmatic and realistic.... Read more
Seller
19th Aug 2021 (3 years ago)
S Pryor
Excellent service and advice from all the team. A very professional service, great marketing and sales progression team worked very hard to ensure that the sale and purchase of our properties went through to completion. Highly recommended.... Read more
Seller
13th Jul 2021 (3 years ago)
L Thurlow
Exceptional service from Andy and the team, despite a challenging market we received good interest and viewings soon materialised to offers. The sales Progressing team offer a USP to ensure the deal keeps on track and our buyer was assured of progress. The professionalism and quality of the team doesn't compare.... Read more
Seller
7th Jul 2021 (3 years ago)
A Osinuga
my experience with Robinson Jackson Sidcup & Blackfen Estate Agents has been positive. First call was with Andrew, who is the lead person, I think the MD. He's direct, blunt and doesn't mince his words. As long as you are direct too, you should be fine. His directness can seem sharp, but he gives his honest opinion of things and doesn't play game or politics. I liked that in him.
The real star of Robinson Jackson Sidcup & Blackfen Estate Agents is my progression team contact named Sam. She was so polite, has the right level of empathy and responds promptly to questions/queries. Honestly, she was the one that held all together. She gave truthful answers, always looked for solutions, always listened....she went over and above....Honestly, I coudn't have asked for more from her. My Andrew, please give her a raise.
i don't know whether all agencies have progressing team or not, but Robinson having one seems a winner for me.
Positive experience overall....thank you Sam. and thank you Andrew.... Read more
29th Jun 2021 (3 years ago)
C Coffield
We found Robinson Jackson to be very professional, experienced and responsive throughout the sale of our property.... Read more
Seller
28th Jun 2021 (3 years ago)
S Edeki
I must say that without the progressions team at RJ we would not be moving in as planned. They were extremely transparent and kept us updated all through the journey. Thanks so much for all your hard work in making our dreams come true. You are all truly great!... Read more
22nd Jun 2021 (3 years ago)
J J
Sam and Lauren were great through the entire sales progression process, they were very helpful, friendly and responsive. Would highly recommend to others, thank you!... Read more
Seller
7th Jun 2021 (3 years ago)
S Garcia
I bought a property from Robinson Jackson and was very pleased with how responsive and accommodating the team was. My purchase (and sale using another agent) was hindered by a few unforeseen issues which were dealt with swiftly and professionally by the team at Robinson Jackson. Most estate agents will deal with standard sales/purchases, but the good estate agents are those that can deal with unexpected issues, and that’s what Robinson Jackson does well.
From the very start up until completion, the team were always available and always providing updates. A special mention needs to be made to Sam who went out of her way to seek out answers and solve issues that were not her responsibility to do.
Needless to say, if I’m ever in the market to sell or buy. I’ll be choosing Robinson Jackson.... Read more
Buyer
1st Jun 2021 (3 years ago)
J Brooker
Harry, Natalie and Stephanie were all fantastic. Very professional and helpful throughout the whole process of selling. They were always happy to answer my many questions! Communication was excellent. I highly recommend this team.... Read more
Seller
28th May 2021 (3 years ago)
P o'connor
Very happy to have exchanged contracts today on my late aunt's property today. The team at Robinson Jackson have been brilliant throughout the process. Special thanks to Sam and Lauren for the regular updates and professionalism in handling challenging and stressful situations.... Read more
Seller
26th May 2021 (3 years ago)
S Dock
We have recently sold our 3 bedroom house with R&J. Andrew and his team, Harry, Natalie, Sam and Lauren were all very caring, professional, attentive and there to answer the many questions we had whilst going through the process. I highly recommend calling R&J should you need a local, professional, friendly, smart team to purchase or sell your property. We sold during Covid-19 and the team were fantastic, adopting the new rules and regulations, wearing their PPE and making us feel very comfortable and safe during the pandemic times. Thank you Andrew Greene!... Read more
Seller
19th May 2021 (3 years ago)
K Olusesi
Recently completed with the help of this branch and I must say the service was 1st class from all members of the team. Always available, always had the answers which led to a smooth purchase. Would definitely recommend ! Big up Andy and Natalie and all the crew down there !!... Read more
Buyer
17th May 2021 (3 years ago)
Atta
We recently purchased a new home in the Sidcup area, Natalie accompanied us on viewings for two different properties and was very knowledgeable, of not only the properties but the surrounding area and local amenities. The second property we viewed with Natalie, we knew was the one and wanted to ensure we made the right offer, Natalie was quick in communicating with the vendor and helping us secure a deal that allowed the house to come off the market within a very short space of time. Having to move swiftly to make the most of the current reduction in stamp duty Samantha from the sales progressing team then engaged and “took the bull by the horns” making contact with our broker and solicitors to move things forward as quickly and efficiently as possible.
From the very start of the process up until completion and the keys being put in our hands the blackfen team were amazing, super responsive, accommodating during viewing periods for us to visit for measurements etc, but needless to say both Natalie and Samantha really made the entire experience as stress free as possible.... Read more
Buyer
16th May 2021 (3 years ago)
sibley3535
My husband and I recently sold with Natalie at Robinson & Jackson and she was amazing! Nothing was ever too much and she always replied to my emails and calls. We had tried two other agents in the area with no luck. We sold within 3 weeks with Robinson & Jackson. Highly recommend them, especially Natalie.... Read more
Seller
16th May 2021 (3 years ago)
P Almeida
I have recently sold my parents' house through Andy Green and his team, who were always helpful, professional and kind (my mother passed away during the process). I am very happy to recommend their services.... Read more
Seller
21st Apr 2021 (3 years ago)
Absolutely brilliant they could do any better, they did most of my solicitors work to! Would recommend them highly... Read more
Seller
16th Apr 2021 (3 years ago)
Robinson and Jackson sold our house and some of our interactions with the office were positive in nature; hence why we have provided a two-star review. However, the substantive part of our journey was characterised by abrupt conversations with defensive agents. In retrospect, our interactions with the office often increased our stress levels rather than reducing them. Promises and assurances were constantly provided but rarely met. When chased, we often felt like “the bad guy” (and treated as such) for politely asking whether tasks had been actioned; making us feel like an annoyance and hinderance rather than a customer receiving a service. Our trust diminished to such an extent where we facilitated viewing on our house and we would contact the agent we were buying from for progress updates, rather than talking to Robinsons and Jacksons directly. Viewings were also booked with us but not with people viewing the property and viewings were booked with viewers, but not with us (which we were quite literally told off for): The list goes on and on. I’m sure staff were under a great deal of pressure with the huge influx of purchases being made during the stamp duty holiday but, we were deeply unsatisfied with the service we received therefore we take no pleasure in saying, we would not recommend the Blackfen branch of Robinsons and Jackson to anyone looking to sell their property.... Read more
Seller
24th Mar 2021 (3 years ago)
A Khemmelis
Great agents, highly recommended!... Read more
23rd Mar 2021 (3 years ago)
J Taylor
I originally purchased this property from Robinson and Jackson Blackfen in 2017 and knew when it came to sell at the end of 2020 I did not need to look anywhere else than back with Andy, Harry, Natalie and the team. Their knowledge of the market, handling of all the viewings/ prospective buyers, understanding and managing my expectations were second to none.
Always prompt and precise with information and updates regarding all matters.
A pleasure to work with and would highly recommend to anyone looking to buy or sell in the Blackfen/ Blendon or Sidcup area.
Thanks for all your help.
Jevin, Daisy & Family.... Read more
Seller
17th Mar 2021 (3 years ago)
Debs
We have recently purchased a property through Robinson Jackson Sidcup & Blackfen and have been so happy with the service we received throughout the process. We were guided through the initial process of getting an offer accepted by Natalie, who gave us great advice. Sam then guided us through the rest of the process and we cannot speak highly enough of her! She went above and beyond to help us in every way she could and ensure we exchanged as planned. She was friendly, professional and always quick to respond to our questions. She kept us well informed every step of the way and was always informed about what was happening with the whole chain. A huge thank you to Sam and all the team!... Read more
Buyer
15th Mar 2021 (3 years ago)
M potter
Cannot fault their professionalism and effort in getting our move completed. Wouldn't hesitate to use them again.... Read more
3rd Mar 2021 (3 years ago)
C wilson
We were on the buy side of the transaction and the team at Robinson Jackson were very professional and responsive throughout the process.
All our questions were answered very quickly and with the degree of detail we expected.... Read more
Buyer
9th Feb 2021 (3 years ago)
E thompson
It was an absolute pleasure to work with the team at Robinson Jackson, they were really helpful in helping with our sale and more importantly they were excellent in responding to any queries I had, they were really professional and friendly, thank you again :-)... Read more
Seller
22nd Jan 2021 (3 years ago)
M Davies
Brilliant Service from the After Sales Team and especially Sam who was a great help in keeping me informed and chasing everybody so exchange could happen .... Read more
13th Jan 2021 (4 years ago)
D Henderson
Answer my question very quickly. Efficient service .... Read more
2nd Jan 2021 (4 years ago)
S Dahal
Natalie from Blackfen branch had been very helpful and professional in purchase of our house in Welling, she was communicating right and updating us on every progress. Thank you and Best of Luck... Read more
Buyer
8th Dec 2020 (4 years ago)
T
Andy (Andrew) Greene at the Robinson Jackson Sidcup branch couldn't have been more helpful & reliable in helping us buy our house. We looked for around a year & had some estate agents that were honestly trying to take us for a ride & Andy Greene completely restored our faith in buying a house & in estate agents! From the minute we viewed the house to the day of completion, he was fantastic! Thanks again Andy & all at Robinson Jackson. Tony... Read more
Buyer
30th Nov 2020 (4 years ago)
A Ebenezer
We have just received professional high quality and efficient service from this Estate Agent.In particular Natalie and Andrew went above and beyond and kept us informed at each and every stage.I would definately recommend this estate Agent... Read more
24th Nov 2020 (4 years ago)
Pat
If you have a house to sell I highly recommend Andy Green and the team from this branch.I have sold quite a number of houses over the years and what I found is that Andy was very honest in the valuing of this property. He knows the market very well and tells you what your house will sell for and not what you might like to hear like other estate agents do.We had over 30 viewings some of which I was present. What I found was all the team from this branch was very professional, showing the people around pointing out and explaining in detail different things to all the viewers.
Once I had agreed the sale things only got better in stepped Sam & Lauren from the progression team. Sam and Lauren were on to both solicitors immediately with completion only taking around 8 weeks in total which is really brilliant in this climate.
As I said at the start I have bought and sold a lot of properties in the past, so I have dealt with a lot of estate agents. I have never seen such professionalism, honesty and just hard work from any estate agents before... Read more
Seller
29th Oct 2020 (4 years ago)
L Trask
From initial viewing to exchange the team and Robinson Jackson have provided us with invaluable support for which we are so grateful. Sam has held our hands through the whole experience and really is a complete asset to the team at Robinson Jackson.
We would be happy to recommend Robinson Jackson without hesitation. Thank you!... Read more
22nd Oct 2020 (4 years ago)
S Loo
Being a first time buyer and buying at this unprecedented time can be extremely daunting. But we are truly grateful & considered ourselves to be extremely lucky to be guided by Samantha and her team at Robinson Jackson. They made the process painless & easy. They are professional, highly efficient and communicated superbly from start to finish, always quick to follow-up and kept us informed all the way.
Would definitely not hesitate to use them again in the future. Thank you once again for everything !... Read more
Buyer
22nd Oct 2020 (4 years ago)
D Williams
Great service once again, special thank you to Lauren and Sam in the progressing team for always staying on top of matters... Read more
21st Oct 2020 (4 years ago)
S Groutage
Andy from Robinson Jackson was a pleasure to deal with. He was very professional, personable and friendly. He was very honest in his appraisal of our property. Will definitely use him again in the future.... Read more
Seller
21st Oct 2020 (4 years ago)
D C
My recent, experience with Robinson Jackson has been excellent. Really good client/customer service, very supportive and helpful team.
Nothing was ever a problem, the team were very responsive throughout my whole, purchase from start to finish.
Thank you all very much.... Read more
Buyer
15th Oct 2020 (4 years ago)
J Barnes
I would like to thank the whole team for once again going the extra mile the stress of moving is bad enough but how people manage with online estate agents is beyond me . The team keep you informed every step of the way ????????... Read more
12th Oct 2020 (4 years ago)
Just to say a big thank you to the team in Blackfen.
Constanly keeping us udated in every way.
Very profesional. to the end.
Thank you!!!!... Read more
Buyer
8th Oct 2020 (4 years ago)
R Storage
Brilliant service as always from Andy, Natalie and the team and Robinson and Jackson sidcup.
We lost our buyer after 2 months of selling and then Andy sold the house again within 2 days!
Very informative and they have given me great advice regarding the value to sell at. They know the area and research the property they are selling all you have to do is leave them a set of keys and they work their magic ????????
Thank you for all of your help, I’ve also used their mortgage broker tony Liddell for the 4th time now I wouldn’t use anyone else for either service.
Top service!!!... Read more
Seller
7th Oct 2020 (4 years ago)
Very helpful in every way and proffesional
Could fault them.... Read more
Buyer
2nd Oct 2020 (4 years ago)
The whole team were always very professional and helpful always answered calls and emails which more than ever in these times was so important and reassuring. We would recommend and use again... Read more
Buyer
22nd Sep 2020 (4 years ago)
Thanks to covid the sale of our home took almost a year to complete. The service we got from this branch was just amazing, from Harry first coming to value and to Sam and Natalie for their support. Special thanks go to Lauren for going above and beyond to push, chase and keep us in the loop throughout. An amazing branch, thanks so much, Rob and Michele.... Read more
Seller
10th Sep 2020 (4 years ago)
S Crossman
Myself and my other half have just bought our first property with Robinson Jackson, being first time buyers, we were not sure what to expect however all I can say is that Sam & Lauren were absolute stars. Over the whole 4 month process they took care of everything, gave good quality advice, were efficient, were professional and friendly and they were there for us when ever we needed them. The response times were very quick (even on their days off sometimes). They had to do a lot for us and we are really grateful, we felt that they went above and beyond for us whenever we asked for it. I cannot recommend these ladies enough - thank you so much Sam & Lauren you both are a true asset to Robinson Jackson.
Sam & Jess... Read more
Buyer
8th Sep 2020 (4 years ago)
Myself and my other half have just bought our first property with Robinson Jackson, being first time buyers, we were not sure what to expect however all I can say is that Sam & Lauren were absolute stars. Over the whole 4 month process they took care of everything, gave good quality advice, were efficient, were professional and friendly and they were there for us when ever we needed them. The response times were very quick (even on their days off sometimes). They had to do a lot for us and we are really grateful, we felt that they went above and beyond for us whenever we asked for it. I cannot recommend these ladies enough - thank you so much Sam & Lauren you both are a true asset to Robinson Jackson.
Sam & Jess... Read more
Buyer
8th Sep 2020 (4 years ago)
K freemantle
I found Robinson Jackson very efficient and pro active to speed up the process of sale and purchase. Very happy with them.... Read more
Seller
20th Aug 2020 (4 years ago)
G 88fn
Always helpful really good service nice and friendly would highly recommend them.... Read more
17th Aug 2020 (4 years ago)
J H
Thank you so much to the whole team at Robinson Jackson Blackfen for making our home move so easy. From our first appointment to collecting the keys they were all so helpful, even keeping in contact during lockdown to make sure we knew what the situation was at all times. The process was really stress free, Sam even helped me with questions I had regarding utilities in the new house as I had completely forgotten what I needed to do.
Any time I contacted them I received a response almost immediately, but most of the time I didn't need to contact them as they kept me informed every step of the way.
I hope we are now in our forever home but if we ever did move again I would 100% use Robinson Jackson Blackfen.... Read more
Buyer
29th Jul 2020 (4 years ago)
M Taylor
Thanks to Andrew, Natalie and everyone at Robinson Jackson for being just great to enable us to sell my mums house following her passing away. Multiple viewings had been booked within a DAY after Robinson Jackson had been to take the photographs, and a day after that we had a buyer interested! Then covid hit, but the Robinson Jackson team went out of their way to find solutions with us to get surveys and checks done as quickly as was possible under difficult circumstances. The whole process was only extended by maybe a couple of weeks from a sale in 'normal' times, and thats testament to everyones hard work to find ways to get everything completed in a timely manner.
Thanks again Andrew, Natalie and all the team !!! Highly recommended agents who treat each of their customers with that personal touch, as well as useful help and advice along the way!!!... Read more
Seller
15th Jul 2020 (4 years ago)
R Tibbenham
Thanks to Andy and his team. They were extremely proactive in the sale and purchase of our old and new property. Highly recommended.... Read more
Seller
8th Jul 2020 (4 years ago)
I honestly cant praise the staff enough,fantastic team of people extremily helpful from start to finish of the process.
Highly recommended and would definitely be my first choice to use again if needed... Read more
Seller
8th Jul 2020 (4 years ago)
From the moment the branch partner,Andrew Greene, visited to explain Robinson Jackson’s professional but caring philosophy on house sales and to value our property our minds were made up. They were the third agent to visit but we were so impressed it was an easy choice to choose Robinson Jackson. The sales portfolio Andy and his team produced, coupled with their innovative marketing strategy were excellent. This led to viewings by seriously interested prospective buyers, all chaperoned by Robinson Jackson staff. The team at RJ’s kept us informed fully at each stage of the process of sales and progress chasing, up to exchange of contracts and completion. All fulfilled with understanding and professionalism, carried out against the difficult background of the Covid19 epidemic and lockdown. So we have sold and moved with the minimum of stress thanks to an excellent estate agent and now live in the house of our dreams by the sea.... Read more
Seller
2nd Jun 2020 (4 years ago)
T Reeves
Grateful thanks to Andy and his team at the Blackfen office.
They were both professional and understanding in their day to day dealing with the sale of my parents property. They maintained regular contact with updates once the sale had been agreed and ultimately achieved a very pleasing end result, especially amidst such difficult circumstances.
Over and above, the offer to obtain some shopping for my parents during lockdown, thank you !!
From all of our family, thanks again for your help in getting mum and dad on their way to Cornwall !!... Read more
Seller
21st May 2020 (4 years ago)
Grateful thanks to Andy and his team at the Blackfen office.
They were both professional and understanding in their day to day dealing with the sale of my parents property. They maintained regular contact with updates once the sale had been agreed and ultimately achieved a very pleasing end result, especially amidst such difficult circumstances.
Over and above, the offer to obtain some shopping for my parents during lockdown, thank you !!
From all of our family, thanks again for your help in getting mum and dad on their way to Cornwall !!... Read more
Seller
21st May 2020 (4 years ago)
Very approachable staff and were always available to talk to on the phone.... Read more
Buyer
16th Apr 2020 (4 years ago)
D Carter
Sam and Lauren were excellent throughout. The sales guys were also very friendly and helpful. Andy's team pulled out the stops to get the transaction over the line in difficult circumstances. Thank you... Read more
Seller
16th Apr 2020 (4 years ago)
M oakins
Robinson and Jacksons Sam and Lauren were great at moving on a very difficult sale. They worked harder than any other people involved. Thanks for your hard work.
Matt... Read more
Seller
16th Apr 2020 (4 years ago)
Really helpful and efficient staff, made the process go smoothly and as stress free as moving can be! Highly recommend... Read more
Seller
16th Apr 2020 (4 years ago)
S Smythe
I recommend this branch. Natalie worked with me to get the best price when I was selling my flat during difficult selling conditions. Sam was on the case, chasing things up while the sales process was underway. The whole team kept me informed and carried out the viewings on my behalf.... Read more
Seller
20th Mar 2020 (4 years ago)
J Cordrey
So far so good .. nice people and very professional. One viewing so far and adequate feed back . . I hope to leave a glowing review soon ....
Update .. unfortunately these guys didnt do the job .. I'd still recommend them though .. they are professional and nice to deal with... Read more
13th Mar 2020 (4 years ago)
D Bird
Lauren, Sam, Natalie and Andy were brilliant all the way through the purchase of a lovely flat for my elderly parents. Can’t thank them enough for their excellent, caring service. Highly recommend.... Read more
Buyer
6th Mar 2020 (4 years ago)
Sam especially was amazing. Really helpful and an assist to the team. Overall everyone we came into contact with where very helpful.... Read more
Buyer
2nd Mar 2020 (4 years ago)
P Meeks
From start to finish they made everything easy and problem free. Great staff who are so friendly and helpful, and kept us updated every step of the way in the process of selling our house. Special mention to Natalie and Sam who were always so friendly and helpful.
Would highly recommend Robinson Jackson.... Read more
Seller
25th Feb 2020 (4 years ago)
N Rowlands
Sam & Lauren in the progression team were fantastic! They put up with me harassing them everyday for news and did everything they could to speed up the process!... Read more
4th Feb 2020 (4 years ago)
From start to finish Robinson Jackson made the whole process easy and problem free. Excellent staff, who are always so friendly and helpful.
Special mention to Natalie and Sam who kept us updated every step of the way. Would highly recommend.... Read more
Seller
3rd Feb 2020 (4 years ago)
From selling our property and buying our new property I would recommend R & J estate agents to anyone not only were they very professional and friendly but they kept us informed and I didn’t Have to visit the solicitor once they hand delivered all the paperwork.... Read more
Seller
22nd Jan 2020 (4 years ago)
All staff were very helpful, polite and professional. Particular mention of Sam, Harry and Natalie who were dealing with our sale and progression. All excellent.... Read more
Seller
13th Dec 2019 (5 years ago)
S Graham
Great service from beginning to end. Once we'd sold we were kept up to date with regular texts and emails detailing how all in the chain were progressing. Very good communication with our solicitor, whom they also recommended. Definitely reccomend them if you are thinking of moving.
Thanks to the whole team at Robinson Jackson Blackfen.
The Graham's... Read more
Seller
19th Nov 2019 (5 years ago)
P Hammond
I cannot begin to say how Wonderful the team at Robinson and Jackson has been , i am a 81 year old and living on my own they have been like a Family to me helping me almost every day and putting my mind at rest when i was so frustrated with it all , Thanks is not enough but what else is there i love you all and will always value our friendship 100% , see you all soon with more cake when i'm settled x... Read more
14th Nov 2019 (5 years ago)
Excellent service, Sam kept us up to date during the whole process.... Read more
Buyer
7th Oct 2019 (5 years ago)
I bought and sold a house through Robinson Jackson and found them very friendly and trustworthy. They always kept me updated and chased up the solicitors when needed. Would definitely turn to them again if required in the future.... Read more
Seller
24th Sep 2019 (5 years ago)
G Cain
Used RJ for both sale and purchase. From valuation and viewings to completion, was kept well informed by friendly and professional staff. Would definitely use again if I were to move.... Read more
Seller
24th Sep 2019 (5 years ago)
L Collin
The staff here were friendly, supportive, professional and gave a first class service... Read more
24th Sep 2019 (5 years ago)
E Mcateer
The sales progressing team at Robinson Jackson Sidcup were honestly brilliant. From Offer Accepted - Completion they made sure they was on hand to help with each part of the process. We was regularly updated and they weren't afraid to chase up other parties on our behalf to prevent any delays. Sam and Lauren in particular were so personable it made the process so much easier having people who we felt comfortable contacting and who outlined things to us in simple but professional way. Thanks girls!... Read more
Buyer
18th Sep 2019 (5 years ago)
Very helpful during the entire process, but specifically at the tail end when the seller was holding things up. Chased up continuously in order to get the process completed and constantly let me know what was going on.... Read more
Buyer
18th Sep 2019 (5 years ago)
We were looking for our retirement home in Kent so that we could be near our daughter and grand daughter who live nearby in Welling. Andrew Greene and his wonderful team were with us every step of the way, helping us in what could have been a very stressful experience. They were patient, curteous and knowledgeable and really assisted us. We could not have made this step without their genuine support. Thank you to you all at Robinson Jackson Blackfen for making our dream into a reality????... Read more
Buyer
15th Sep 2019 (5 years ago)
Andy Greene certainly knows his stuff when it came to valuing a property, absolutely spot on and so helpful.
The sales progression team, Sam Natalie, Lauren, all helped calm me when I become frustrated, anxious and saw the sale progression all the way through.
Would highly recommend Robinson Jackson at Blackfen to buy or sell your property with.... Read more
Seller
12th Sep 2019 (5 years ago)
The whole team at Robinson Jackson were brilliant throughout the process of buying our new home. Lauren and Sam were especially great. They always kept us updated with everything and were always lovely and answered any queries we had.... Read more
Buyer
11th Sep 2019 (5 years ago)
A* Estate Agents who handled my sale with professionalism and care from the valuation through to completion... Read more
Seller
5th Sep 2019 (5 years ago)
John
The whole experience of using Robinson & Jackson has been second to none on a couple of times I have had the pleasure of dealing with them. On this occasion the whole team has been exceptional, particularly Sam who kept me updated every step of the way and guided me through any difficult times or with questions I had with speedy and efficient answers. Makes the whole house buying purchase simple and stress free with Robinson & Jackson!... Read more
Buyer
5th Sep 2019 (5 years ago)
All the staff that dealt with my sale were excellent in all aspects... Read more
Seller
13th Aug 2019 (5 years ago)
T Golding
My wife and I have bought and sold property through Robinson Jackson, at Blackfen and we have found the whole team to be exceptionally professional, helpful and knowledgeable. We wouldn't hesitate to recommend them going forwards.... Read more
Seller
5th Aug 2019 (5 years ago)
Buyer1234
Very helpful agents! We was in a chain with them and the agent we had from a online company did not help us at all, if it wasn't for the team and Robinson Jackson I don't think the sale wouldn't go through. The other agent hasn't even contacted me to say we've exchanged but Sam and Lauren let me know straight away. They didn't have to put up with my constant chasing and emails but they never complained at all! They updated me a lot and even every day towards the end. They did everything they could to get our purchase to exchange and they wasn't even our agents they were only above us in the chain. I cannot reccomend them enough! Really professional and went above and beyond for us!... Read more
31st Jul 2019 (5 years ago)
Very helpful agents! We was in a chain with them and the agent we had from a online company did not help at all, if it wasn't for the team and Robinson Jackson I don't think the sale wouldn't go through. The other agent hasn't even contacted me to say we've exchanged but Sam and Lauren let me know straight away. They didn't have to put up with my constant chasing and emails but they never complained at all! They updated me a lot and even every day towards the end. They did everything they could to get our purchase to exchange and they wasn't even our agents they were only above us in the chain. I cannot reccomend them enough! Really professional and went above and beyond for us!... Read more
Buyer
31st Jul 2019 (5 years ago)
A* agents from valuation to completion. All staff and management were professional and knowledgeable, courteous and patient!... Read more
Buyer
31st Jul 2019 (5 years ago)
L MCSHANE
Just a quick review for Sam at Blackfen office. They were not our agents but Sam kept us informed of what was going on in the chain and indeed was instrumental in keeping everything together and worked very closely with our solicitor.
She is very much an 'asset' to your team.... Read more
6th Jul 2019 (5 years ago)
Excellent all round effort from everyone in the team to get our purchase across the line. Great communication all the way through and of all my experiences with agents, they are by far the best!
Thanks to Andy, Natalie, Sam and Lauren!... Read more
Buyer
18th Jun 2019 (5 years ago)
S Seikegba
Sam and Lauren were very helpful during the whole process. From offer to completion, they were consistently pro active on their part in ensuring that there were no unnecessary delays. When there were issues as a result of third party actions(solicitors and the estate agents dealing with the sale of my previous home), I could see that both Sam and Lauren did what they could do to work towards a solution. Their professionalism in managing all matters was excellent.... Read more
Seller
15th Jun 2019 (5 years ago)
D Recordings
Very helpful team and communication was spot on!... Read more
12th Jun 2019 (5 years ago)
K mccormack
Fantastic service from Sam and Lauren in the Blackfen office, nothing was too much trouble and on numerous occasions went above and beyond... Read more
12th Jun 2019 (5 years ago)
Over the last 5 months, I have worked closely with the Blackfen Branch of Robinson Jackson and was very impressed with both their knowledge and expertise. This was very useful for someone who was purchasing his first property.
When in their offices, i was made to feel very welcome and I felt taken care of. When outside the office, I would receive frequent updates from members of the office to update me on the progress of the purchase. Further to this, they responded quickly and efficiently to any questions I sent in over email.
Overall I was very impressed with Robinson Jackson, and would recommend them to anyone wishing to use their services.
Special thanks to Luke, Lauren, Sam, Natalie and Harry who supported me throughout my purchase and acted professionally throughout the process.... Read more
Buyer
12th Jun 2019 (5 years ago)
G Stoneham
A great place to turn to, if you want a team that are purely invested in helping you to sell your home. From the team tasked to marketing the property, through to the progressing team, and management I could not of hoped to have found a more genuine helpful team, selling a home which I have loved. Thank you to all the team, and to anyone in the Sidcup/Bexley area I would not look else where for a second.... Read more
Seller
12th Jun 2019 (5 years ago)
J Fowl
I’m not one for reviews, BUT Sam at Robinson Jackson ( Blackfen) deserve it . . .
We’re just about to complete on the sale of our property via an online agent but wanted to pass on a special thanks to Sam at Robison Jackson who successfully managed to keep things alive and close the deal even despite difficulties with a first-time buyer at the bottom of the chain who put everything at risk.
We’d not engaged with Sam directly until it looked like we might lose our dream house, but with her help and assistance, we soon managed to get everything on track.
Sam’s communication and proactive input were second to none as she kept us updated with the overall progress. She set times and dates for calls and stuck to her word with follow-ups, which is just what you need when dealing with such a stressful process
All that’s left to do now is to pick up the keys for our new property!!
Thanks again... Read more
Seller
11th Jun 2019 (5 years ago)
I’m not one for reviews, BUT Sam at Robinson Jackson ( Blackfen) deserve it . . .
We’re just about to complete on the sale of our property via an online agent but wanted to pass on a special thanks to Sam at Robison Jackson who successfully managed to keep things alive and close the deal even despite difficulties with a first-time buyer at the bottom of the chain who put everything at risk.
We’d not engaged with Sam directly until it looked like we might lose our dream house, but with her help and assistance, we soon managed to get everything on track.
Sam’s communication and proactive input were second to none as she kept us updated with the overall progress. She set times and dates for calls and stuck to her word with follow-ups, which is just what you need when dealing with such a stressful process
All that’s left to do now is to pick up the keys for our new property!!
Thanks again... Read more
Seller
11th Jun 2019 (5 years ago)
T Address
It has been a pleasure dealing with Sam and we always found her to be very responsive and proactive. Would thoroughly them.... Read more
6th Jun 2019 (5 years ago)
S Daniels
We've had such a pleasant experience buying our first property though Robinson Jackson- Sidcup & Blackfen. Sam & Lauren were especially helpful, always very responsive, quick to help & even sent weekly updates of the progress without us having to ask. I would confidently recommend using Robinson Jackson, couldn't fault them.... Read more
Buyer
4th Jun 2019 (5 years ago)
Robinson Jackson have just helped us buy our first home. We have dealt with Andy, Natalie and Sam who could not have done enough for us. They made the process so smooth, stress free and were always on the end of the phone if we needed anything.
Thanks to all at Robinson Jackson. Couldn't recommended them enough.... Read more
Buyer
24th May 2019 (5 years ago)
P Barrett
What a team!!! Thanks for listening guys. You helped me through difficult times. Maybe I'm biased but, professional and to the point with compassion where needed and delivered the best result! Many thanks.... Read more
24th May 2019 (5 years ago)
I cannot explain just how hard Robinsons have worked to get use the house we have wanted as our home for many years. Getting this home was a relentless task and everyone's hard work really paid off.... Read more
Seller
24th May 2019 (5 years ago)
G hearns
Sold my house recently through Rob/Jackson, the service was excellent, recommended a few friends also who have sold their places with them also.
The sales team are very good however the girls Lauren and Sam in the progressions team are excellent, very quick to get paperwork turned around and get back to you with information promptly. Highly recommend ????????... Read more
Seller
24th May 2019 (5 years ago)
S Fegan
Robinson Jackson have just helped us buy our first home. We have dealt with Andy, Natalie and Sam who could not have done enough for us. They made the process so smooth, stress free and were always on the end of the phone if we needed anything.
Thanks to all at Robinson Jackson. Couldn't recommended them enough.... Read more
Buyer
24th May 2019 (5 years ago)
A Wakeling
I cannot explain just how hard Robinsons have worked to get use the house we have wanted as our home for many years. Getting this home was a relentless task and everyones hard work really paid off. Thank you so much!xx... Read more
22nd May 2019 (5 years ago)
P Walton
Great experience purchasing from Robinson Jackson from first viewing to exchanging contracts. Really proactive, friendly and knowledgeable. When we come to sell our house (in the far future) we will definitely be using Robinson Jackson. Big thumbs up to Sam and Lauren too for their updates and tenacity.... Read more
Buyer
17th May 2019 (5 years ago)
Tee
Worked with Sam and Lauren and they were both absolutely amazing, really helped push the transaction through. Robinson Jackson (Blackfen) are fantastic agents!! Tiana Daley... Read more
10th May 2019 (5 years ago)
J Hunt
I Can't rate the team at Robinson Jackson enough!
Very helpful & professional, they certainly made the whole process of selling/buying my property a lot less stressful.
I will be using them again in the future and I would happily recommend them to others.... Read more
Seller
2nd May 2019 (5 years ago)
D Sears
Andy and his team at Blackfen provided us with an excellent service. They kept us fully informed of the progress of the sale and answered queries promptly. Would recommend them to family and friends.... Read more
Seller
26th Apr 2019 (5 years ago)
K Davies
The whole team in Blackfen were very helpful and kept us informed regularly of any queries that had been raised. We were very pleased with the speed and ease of the whole process from start to finish. Sam and Lauren were very good at keeping us in the loop and the team were overall very proactive. Thank you for all your help.... Read more
10th Apr 2019 (5 years ago)
V Jones
I recently purchased a property through Robinson Jackson's Blackfen branch and the service provided by the team, with special mention to Sam and Lauren in post-sales, was excellent. Their communication was timely and efficient and all the team were friendly and a pleasure to deal with. I highly recommend them and would definitely use them again in future. Thank you for helping the purchase of my house go smoothly.... Read more
Buyer
13th Mar 2019 (5 years ago)
V Bazzoni
If you want the best customer service and the best support during the whole sale & purchase process this is the agency you should sign up with. From the sale team to the progressing one you just deal with committed professionals. 5 star indeed... Read more
Seller
18th Feb 2019 (5 years ago)
M davies
I bought my first home through Robinson and Jackson and can't recommend them highly enough, they were really fantastic from start to finish and made the whole process a tonne easier than it could have been.... Read more
Buyer
11th Feb 2019 (5 years ago)
P C.
very good service from the beginning of the process to the end... Read more
7th Feb 2019 (5 years ago)
M Calver
This is the second time we have used Robinson Jackson and on both occassions we have been totally satisfied with the professional attitue from all of the team. Sam kept us informed through out wether it was good or bad news and was always on hand to chase delays and keep everyone upto date, this was so welcome. It was quite a jouney but with the wonderful team we can now look forward to our new home. Thank you all so much.... Read more
Buyer
6th Feb 2019 (5 years ago)
P Windus
Cannot say a bad thing about the service received from this branch.
Andrew, the manager, was diligent, honest and kept me regularly updated as to the events involving the sale of my house.
Lauren was very knowledgeable, honest, diligent and efficient and was very helpful in explaining the process thoroughly.
I can HIGHLY recommend selling your house with Robinson Jackson - ESPECIALLY THIS BRANCH... Read more
Seller
23rd Jan 2019 (5 years ago)
T Bickmore
Dedicated staff sold my son's property in just under 2 weeks! Very easy process and they kept me informed right up to completion. Pleasant and helpful people. Would highly recommend... Read more
Seller
4th Jan 2019 (6 years ago)
D Patel
It took long time for me from sell of my house to completion and if it wasn't for Robinson Jackson's wonderful service and professionally handling of very small details I would have had problems I could not even bear to think about. No words can express the wonderful service I had from Manager down to every member of staff. If you are looking for estate agent don't look anywhere else, you will not be disappointed in anyway.... Read more
Seller
20th Dec 2018 (6 years ago)
J Dunn
This was the second time using R & J and I must say we had the best experience from start to finish. Due to the chain being a little complicated they kept us updated at all times and also made me feel at ease during exchange and complication.
All of the staff are friendly and very helpful and would keep my updated thorough the whole process.
Sam and Lauren are fantastic and would always call me back and would always make sure all parties were updated with great communication.
I just want to say a very big Thankyou for all of your persistence on helping us exchange and for helping us get though what seems another crazy sale and purchase. I have no idea how you do that job everyday knowing it’s not just one chain you are dealing with.
You ladies have been most helpful and very easy to get hold of and have always responded in a great time which I’m sure has helped us and has for sure kept me at ease.
When coming into the branch you both have always made me feel relaxed and always given me a full update. The communication has been great and we have never had to chase you for answers which I’m sure has kept me at bay this time round.
Again me and my family are most grateful for all at Robinson Jackson Blackfen for all the help you have given us over the last year to make this happen today.
Also a Thank you to Andy and Harry too who have been fab too.... Read more
Seller
17th Dec 2018 (6 years ago)
L Thompson
Great help throughout and Sam kept me updated weekly following the sale to make sure we knew exactly what was going on in the lead up to exchange. Would definitely use Robinson and Jackson again.... Read more
Seller
13th Dec 2018 (6 years ago)
A Croft
All staff were excellent from start to finish. Could not fault service.... Read more
12th Dec 2018 (6 years ago)
D Meeks
Very good communication all throughout our process. Sam in the progressing team was particularly great!... Read more
30th Nov 2018 (6 years ago)
J King
We recently purchased our property through Robinson and Jackson. There were issues all the way through the chain at every turn, but Sam and Lauren on the progressing team were super supportive at every step. They kept us informed and managed our expectations wonderfully. We can’t thank them enough for going the extra mile and helping us through the ridiculously stressful experience which is moving house! Excellent customer service, they do their company proud!... Read more
Buyer
26th Nov 2018 (6 years ago)
C Bishopp
To all the staff at Robinson and Jackson, I would like to thank you all for your help and patience selling my property. You were all so helpful and friendly. Always there to help me with anything I didn't understand and very reassuring. I would recommend you to anyone I know to sell a property. Once again thank you so much. Keep up the excellent work. From Sonia bishopp.... Read more
Seller
21st Nov 2018 (6 years ago)
K woods
We recently purchased our property through the Blackfen office, we were very impressed with the service it was excellent everyone was very helpful and kept us up to date with everything that was happening with our purchase, Sam, Lauren and Harry are true professionals and I would not hesitate to recommend the Blackfen office if you want to buy or sell a property. A big thank you to all you guys, you made what was a very stressful time seem effortless on your part. We are very happy in our new home thanks to all your efforts, you all went above and beyond our expectations.... Read more
Buyer
21st Nov 2018 (6 years ago)
J titley
We couldn't thank everyone at Robinson Jackson enough for their help, support and patience throughout our purchase. It was a stressful couple of months, but not once did they ever make us feel like we were burdening them. We were kept updated constantly whether that be via emails or phonecalls they all went out of their depth to help us. With a massive thank you to Sam and Lauren, we really couldn't of done it without you!!... Read more
Buyer
20th Nov 2018 (6 years ago)
K Jacob
Just sold through Robinson and Jackson, we received a professional, friendly, first class service from Andy and the team Sam, Natalie and Lauren from the start. They kept us constantly updated and regularly contacted our solicitor throughout the process. Thank you all so much for the excellent service, I would definitely recommend.... Read more
Seller
16th Nov 2018 (6 years ago)
D Alderman
Are all estate agents the same?
Maybe
There's a stereotype for a reason.
The thing that makes Robinson Jackson stand out for me was the progression team.
The team that puts in the hours after the agents have done their bit. The team that in today's market has the hardest job. It seems like more chains collapse more now than ever
Meaning this team was even more vital.
Sam and Lauren really went the extra mile for us, staying late coming in on days off and always keeping us informed.
We had a stressful purchase due to difficult sellers but Lauren and Sam made this bearable, I doubt we would have completed without them in our side. The chocolates and prosecco we gave them was nowhere near enough.
I have no problem recommending Robinson Jackson to anyone who needs a reliable helpful team.
5 stars... Read more
Buyer
10th Nov 2018 (6 years ago)
S Cox
Excellent service, friendly diligent staff... Read more
5th Nov 2018 (6 years ago)
A Kirykowicz
Robinson provided a great service. Sam kept us up to date and was a great help when things got tricky toward the end of the process.... Read more
2nd Nov 2018 (6 years ago)
AdamsElec
Great, friendly staff! We were updated constantly throughout the transaction. Would use again and highly recommend.... Read more
16th Oct 2018 (6 years ago)
J Bull
Great service, Updates provided throughout, very friendly and professional staff... Read more
2nd Oct 2018 (6 years ago)
S Newnham
The service we received from Robinson Jackson Blackfen office was excellent. From the moment we started the home buying process they kept us informed throughout. They were clear in describing the next steps, and called us back when they said they would. Special mention to Sam and Lauren in the progressions team who really tried hard to complete our transaction and were helpful and informative. Thanks! Sam and Josh.... Read more
Buyer
23rd Sep 2018 (6 years ago)
J Mirrington
I found the staff at Robinson Jackson Blackfen branch very helpful and caring with my purchase of my new property in Sidcup . Sam & Lauren kept me updated all the way through the purchase Thank you girls... Read more
Buyer
13th Sep 2018 (6 years ago)
J Williams
Robinson Jackson were amazing throughout the sale of our flat. We had not sold before so were very new to the process and they were patient and helpful no matter how silly our questions were! Natalie and Andy are great and the two sales progressors – Sam and Lauren – kept us sane and were so helpful from day 1. We’ve had two onward purchases fall through and the treatment and consideration we received from other agents really highlights how RJ are a cut above and know how to support their clients through what can be a very stressful and emotional time. I really couldn’t recommend them enough.... Read more
Seller
11th Sep 2018 (6 years ago)
R Kaur
I contacted the Blackfen Robinson and Jackson manager to request for an evaluation on my property. I will be reporting this manager to the Estate Agents Ombudsman as he was very rude and abrupt in his manner. I have dealt with a previous manager from R and J for many years who had excellent customer relations skills and was always giving me an evaluation for my property. This rude manager actually said that unless I sell my house with him he had no time to waste evaluating my property. He also stated that if I use an online agent to make sure I do not use his photographs that were done on my property previously!! Do you think I am so stupid or the professional online agent , to use Robinson and Jackson's pathetic photographs? I strictly adhere to the code of conduct and confidentiality and would not want to use his photos. I would pay and get a professional standard of decent photographs. These agents are acting as absolute cowboys who think they can get away with anything. Well at least there is an official body that we the public can write and complain to. I would think twice about using this type of agent ever again after the treatment I received today. No decent customer relations at all. I know times are hard but this kind of behaviour to the public is uncalled for. Get some training before you go out and open your mouth to the public. No etiquette and decency at all.... Read more
26th Aug 2018 (6 years ago)
J Birkin
My purchase was a long stressful experience but Sam and Lauren were very helpful and reassuring at times I thought my purchase was going to fall through. Always on the end of the phone and kept in constant touch with updates... Read more
Buyer
13th Aug 2018 (6 years ago)
K ryan
We have recently had the fortune to deal with the after sales team at Robinson & Jackson ( Sam & Lauren). We actually used an online agent to sell the property which was ok but had it not been for Robinson & Jackson I feel sure the sale would have fallen through. Their professionalism and support throughout has been invaluable, they made sure we were given weekly updates and when things were not going smoothly, worked diligently to sort them out. Were we to move again I would not hesitate to use them. I really think it is a case that you get what you pay for and whilst an online agent may appear to be a good option, they lack the knowledge and understanding required to complete the sale. Could not recommend them enough!... Read more
Seller
13th Aug 2018 (6 years ago)
R Rogers
Brilliant Estate Agents, what felt like the longest move in history (not down the the agents may I add) their customer service and reassurance throughout the whole process was really good with regular updates throughout the whole process.
Special thanks to Sam in the progressions team and Natalie in Sales.... Read more
13th Aug 2018 (6 years ago)
B Bloom
I have just exchanged on my property in Sidcup through Robinson Jackson Estate agents, and cannot recommend them highly enough. They valued my property a little more than some other local agents, and within a couple of weeks we agreed a sale with the buyer at a price we were delighted with. The agent was always accommodating when it came to viewings, and kept us up to date on a regular basis. However the real service form the agent began from this point, all the team put a huge effort in to get us to exchange. They really went the extra mile, and always with kindness and complete professionalism. If it wasn't for the agent and in particular Sam & Lauren on the sales progression side, we would not have exchanged contracts. A huge Thank you to Andy, Natalie, Sam, Lauren and all the team at Blackfen.... Read more
Seller
10th Aug 2018 (6 years ago)
L Parascandolo
Great service from Robinson Jackson, lots of viewings immediately, sale agreed quickly and great support from Robinson Jackson's team along the way. Would thoroughly recommend them.... Read more
Seller
7th Aug 2018 (6 years ago)
T sultana
Sam was brilliant and very efficient in the progress of exchanging contracts on our property, she kept us fully informed and chased where necessary - just a great service all round thank you... Read more
Seller
30th Jul 2018 (6 years ago)
L Izen
“After using a different agent who were not successful in finding a buyer for my Mother's house, I hired Robinson Jackson - Andy Greene the branch manager took great photographs and suggested a realistic selling price. Within a week we had an acceptable offer from a genuine buyer and sale progress was handled efficiently and professionally. There was always a friendly, helpful voice at the end of the phone when I needed it. Highly recommendable agents!”... Read more
Seller
24th Jul 2018 (6 years ago)
L Ibbotson
Really helpful, friendly staff and kept me up to date throughout my purchase! Thanks... Read more
Buyer
24th Jul 2018 (6 years ago)
R Albu
Very nice experience dealing with Sam an Lauren. Kept me updated with the progress.... Read more
18th Jul 2018 (6 years ago)
S Jones
Andy and his team were brilliant! Andy was quick and efficient with the valuation of my house and the house details were on the internet within a few days. The team took care of all viewings and we were given feedback constantly. Lauren and Sam ensured we were regularly updated with the progress of the sale and they made everything simple and stress free! Cannot recommend highly enough!... Read more
Seller
3rd Jul 2018 (6 years ago)
A Greene
Samantha and Lauren thank you so much for all your advice and help during my purchase. Nothing was too much trouble. To Luke the mortgage advisor, great advice regarding my remortgage and mortgage for my onward purchase, thank you so much.
Andy they are all a credit to you. The whole team are friendly, welcoming and genuinely wanted to make my move as easy as possible.
Angie - Sidcup Road... Read more
Buyer
30th Jun 2018 (6 years ago)
M Evans
Very professional and always willing to help any way they can! Great staff very good service.... Read more
20th Jun 2018 (6 years ago)
C collins
Really pleased with the service we received from Robinson Jackson. They kept us updated at all times, were really friendly and answered any questions we had. They made buying our first home easy and stress free!... Read more
Buyer
1st Jun 2018 (6 years ago)
H Woodward
Sam in the sales progression team is amazing. Highly professional throughout, kind, warm and caring. Buying/selling a house is the most stressful experience of my life and I don’t know how we would have coped without Sam and the rest of the Robinson Jackson team guiding us through it. If I could leave 10 stars I would.... Read more
3rd May 2018 (6 years ago)
V Tracey
The team at the Blackfen office were brilliant and so helpful no matter how much I called them. They did their upmost to assist with any difficulties we had, even where it wasn’t their responsibility. Buying a house is stressful and they made the whole process so much easier.... Read more
Buyer
2nd May 2018 (6 years ago)
S Neylon
We have finally moved to our new home in Norfolk from Sidcup after a long and difficult 12 months. We initially put our house on the market with an estate agents at the Oval, Sidcup, but they over promised and under delivered! As soon as the contract ended we went with Robinson Jackson who had been recommended to us. From day 1 we were met with professionalism, friendliness and efficiency. Harry came and valued our house and gave us straight and honest advice. Andrew Greene, Branch manager, over-saw the whole process and engaged with us when we unfortunately had issues with the chain which fell through 4 times due to no fault of theirs. Lovely Natalie Birks looked after most of our viewings and guided us through the selling process. Once we got to offer stage the process was taken over by the progressing team, mostly Sam Birks and Lauren. They have been utterly fabulous and poor Sam had to cope with my tears and frustrations each time someone in the chain let us down. We sadly had a sudden bereavement during the process and they were so supportive and full of empathy.
What has been a very difficult process and year, has been made all the more bearable by the whole of the lovely RJ team and we cannot thank them enough for getting us to the final stage, our new life in Norfolk. We never intend moving again BUT we would happily recommend them to those who want to move.... Read more
Seller
20th Apr 2018 (6 years ago)
T Cousins
Robinson and Jackson’s sold me my new home. The sales and progressions team was brilliant. Very friendly, honest and always there to assist. Lauren and samantha was amazing in progressions, finding out information when ever I had a query. Harry and Natalie was brilliant through all the house viewings to help us find our new home.
Since I have completed my purchase I have already told a family member how good Robinson’s and Jackson’s are and they now have there house up for sale with R&J.... Read more
Buyer
19th Apr 2018 (6 years ago)
D Pittman
We recently sold and purchased through this branch and can't have more praise for the whole process and team, from Andy with the initial consultation and valuation, to Harry, Natalie and Paula for the viewings and Sam in the progress team, especially Sam, for all her hardwork during the sale process and seeing us through to exchange and completion. We didn't have the easiest route with getting to exchange/completion for one reason and another, but the experience and level heads of the team at Robinson Jackson Sidcup got us back on track. To say they all helped make our dream a reality would be an understatement, and a week on from moving, my wife and I are still pinching ourselves. I have already referred them to a friend and would have no hesitation recommending them to others. Shout out to Luke too, our financial advisor in this process who works figuratively and literally with Andy et al, and offered us sensible and educated guidance on how to financially make our dream a reality.... Read more
Seller
19th Apr 2018 (6 years ago)
C King
Robinson and Jackson assisted with both my selling and buying.
Buying proved tricky (and emotional!) at times but the whole team were brilliant! They were compassionate, supportive, friendly, consistent, with excellent communication and on the ball at all times.
I would highly recommend!
Their professionalism, service and expertise was A* class! Thank you!!... Read more
Seller
19th Apr 2018 (6 years ago)
J Ibrahim
Outstanding service. Great communication from start to finish. Nothing was too much trouble!... Read more
16th Mar 2018 (6 years ago)
N Marsham
I never leave reviews; however, I felt the need to say what a fabulous experience I had dealing with Andrew and Natalie in fact the whole team whilst selling my property, I am a lady in my late seventies so was fairly worried about going through this process, but everyone made it such an easy experience and always put my mind at rest.
I particularly liked the advice they gave me right at the beginning of the process when people were putting in offers, Robinson Jackson told me when they felt I shouldn't jump to the first offer when they thought I could achieve more money, which I liked...
Throughout the rest of the sale, they kept me up to date with what was happening and answered all my questions honestly & quickly, there wasn't a time where I felt unsupported.
Mrs Marsham... Read more
Seller
11th Mar 2018 (6 years ago)
L Hutchings
Andy and his team was extremely helpful through the process! Thanks!... Read more
15th Dec 2017 (7 years ago)
G Weir
Excellent service - kept us updated at all times and rescued our broken chain. Natalie particularly good.... Read more
23rd Nov 2017 (7 years ago)
A Murphy
What a great team of people to have sell my property , not only dealing with all the viewings and the sale of my property i couldnt have done it better the team at blackfern welling office , they got my sale for me and now I'm on my way to a happy home brilliant and thank you x... Read more
Seller
23rd Nov 2017 (7 years ago)
M Keating
Andy Greene, the Manager is very professional and he heads up a lovely team of staff, who were always helpful and efficient, in dealing with the whole process involved in the sale of the property. In the past, we have purchased 6 properties and found that the Blackfen/Sidcup team to be the best that we have ever dealt with. We would highly recommend this Estate Agents. Many thanks.... Read more
Seller
23rd Nov 2017 (7 years ago)
J knox
Recently exchanged and although we went through on line estate agents we found that Robinson and Jackson in blackfen so helpful that we wished we had gone with them. Their service was friendly and professional. Especially Natalie , Lauren and Andy.
Highly recommended... Read more
23rd Nov 2017 (7 years ago)
C A
Great service from all staff involved, always keeping us informed of how the sale was progressing. Would certainly use and recommend Robinson Jackson... Read more
Seller
22nd Nov 2017 (7 years ago)
P Willson
Robinson & Jackson were so efficient from the first moment we made contact with them. The valuation of the flat was fair and once viewings took place, Andy Greene made sure we got the best price and the best buyer. The whole experience was faultless from start to finish, being kept well informed the whole way through. We would not hesitate to recommend the team at Blackfen office and would like to thank you for a great service.... Read more
Seller
9th Nov 2017 (7 years ago)
B Pearce
Dear staff of Robinson Jackson in Blackfen branch.
Thank you very much for a very smooth and easy selling process of my house.
You have all been very professional and so helpful whenever I needed your help and advise.
Would like to thank you all especially Andrew Green, Samantha Birks, Natalie Birks and Janet Jueno.
I was going to use Purple Bricks but I am so glad that I used you as you have done all the work for me.
I wouldn't hesitate to recommend Robinson Jackson to anyone thinking of selling or buying.
I miss coming to your branch as we always had a laugh .
Thank you again !!!!... Read more
Seller
7th Nov 2017 (7 years ago)
S McMullen
I tried selling with another agent and after 12 weeks I gave it to Natalie at the Blackfen office and it was sold within a week, thank you so much.......... Read more
Seller
4th Nov 2017 (7 years ago)
L Woodley
Professional , helpful , polite , prompt , positive
The list goes on , would recommend this branch to both buyers and sellers
Made the purchase of our house easy... Read more
Buyer
20th Oct 2017 (7 years ago)