Excellent service regarding the sale of my house. This agent is not pushy just polite and helpful. The brochure that they produced was very profession, and they work well with me taking on board the comments that I made. They achieved an excellent selling price and the house would have sold within 24 hours of listing, had the interested parties been able to sell their property. Cannot recommend Jason and his team enough, for a quick and efficient sale. It is also worth noting that we look at other agents in Wansted thinking that they would be able to achieve a better price, however, this was not the case. Great local agent.
HOLDING FEE LOST.
We viewed a property which we liked on a Tuesday evening (6.30pm) to which we were told that other people were also interested therefore to secure the property, we were asked to put holding fee of £600 before 10am the next morning which we transferred as asked. A week later we were still waiting for a contract; they initially sent us a draft one upon request and were casually told that it will be given nearer to the time of move in and that it was 12 months contract with no break clause. We were not told of that fact before we paid the deposit. We were also told that their standard rental properties did have a break clause, but the landlord had specifically requested not to have one on this property. They then sent the formal contract only several days before the proposed move date; they refused to give a break clause therefore we pulled out, to which they refused a refund.
We would not have paid the deposit had been told of the specific landlord request.
2 bed flat in Mulberry Way, South Woodford.
Great agents. Very Honourable and Trustworthy. Helpful in the negotiations and accommodating in any requests to the Vendors.
Would love to give these immoral, rip off merchants 0 stars. They charged £550 admin fee the highest in greater London, ignore emails, take weeks to get back to you, lie about everything. My advice stay week away as a landlord tenant.
I decided to use Bairstow eves to sell my flat in after considering an online agent.
It was a great decision. The staff at Bairstow eves are polite, professional and excellent negotiators. They gave gold star service at every point of the sale process - from managing viewings to chasing the chain, ensuring that the sale went through smoothly and with minimum stress to my already busy life, a service that I doubt could be equaled online. Thank you team!
The worst customer service I ever had.
Two times booked for a viewing but neither time agent turned up. No explaining why , no apologize. And after 2 days simply stop answering my calls.
Extremely professional company, highly recommend. Knowledgeable of their area and market. De-Groot Chartered Surveyors
Stay away from this company. Please try to avoid them. They just going to take your money, and after leave you in trouble. Before the payment is done they are nice, but after is done they are not even answering to your calls. Many negative issues with them.