We've had to move a number of times over the years and without doubt the service provided by Mark and his colleagues was streets ahead of the other agents we've used. The key to their operation is not just the fee basis but the high level of communication - they kept us in the loop constantly throughout our sale and did everything possible to get to completion. No glossy brochures, no high pressure selling, just good old fashioned personal service!
Being a tenant with Palmer Snell for 6 months my renewal has come up, the staff at Yeovil have been fantastic especially Jazz who has negotiated the renewal for me without any problems and to hear her dulcet tones on the phone heightens my day, thank you Jazz.
Can't get in contact with owner of a flat (59 hawks rise ) they think that the landlord is on holiday. So I'm stuck in my freinds house on the edge of being kicked out due to family wanting to stay with them. Been over a week.
Laceys have been letting my property of many years now. I can not recommend them enough, their customer care is outstanding. Lisa and Elaine have always been nothing but professional, efficient and respectful. Their communication is excellent, I would highly recommend them.
My elderly, vulnerable parents sold their house through an estate agent at this agency, and their house was put on the market through a different agency a month later for nearly £20,000 more. I would seriously question the integrity of this agency as it pressurised my parents into agreeing to the cut price sale after only having the house on the market for a week.
If I could have rated Lacey's with no stars, I would have. My parents trusted being in the hands of these people. Yet some may wonder whether the agency may colluded with the buyer to push this sale through at this price.