A huge thank you to Luke, Simon, Carol and the rest of the team at Knight Frank in Sherborne for helping steer us through the sale of our family home. We are happy that we chose to work with such an experienced and knowledgeable team.
Luke has remained professional, knowledgable, dedicated and positive. He communicated very efficiently throughout the sale process giving us confidence. In particular we would like to mention the outstanding positive attitude of Lel Templeman who never waned in her enthusiasm about our property whilst showing clients around.
We've had to move a number of times over the years and without doubt the service provided by Mark and his colleagues was streets ahead of the other agents we've used. The key to their operation is not just the fee basis but the high level of communication - they kept us in the loop constantly throughout our sale and did everything possible to get to completion. No glossy brochures, no high pressure selling, just good old fashioned personal service!
Moving home is an ordeal but when it’s from London to Somerset after 20 years the whole process was made easier and stress free thanks to the efficient and professional staff at Palmer Snell in Yeovil but in particular Jazz. Jazz showed us around a lovely rental property in South Petherton and when it was love at first sight she went above and beyond to get it for us. A month in and we couldn’t be happier with our decision. We would highly recommend Palmer Snell especially Jazz to look after you and all your needs. Thank you for making our move to Somerset an enjoyable one.
Cancelled valuation at short notice. Very casual about it. Not pleased as I had said I was coming from London specifically.
Friendly and approachable staff. So useful to have them available outside of my work hours. My house sold for the asking price and was completed within 10 weeks! Great service throughout.
Unpleasant experience, rushed viewing for a house we wanted and bought - and Tom stated that it was 'most unlikely'' we would be able to buy it. Hence the sub-standard treatment - and made worse as our home that we sold was not given to them for selling.
They also kept us away from the sellers of the house we bought, refused to allow us to phone them - or speak to them. This couple was also not impressed with Orchard Estates as their sellers.
Boastful and arrogant- 'Blarney' applies to most of them working there - and not a word of congratulations or anything on our new home purchase via Orchard Estates. .
Also beware the estate agents review sites - this review was removed! Clearly they do not reflect views such as mine- and many others no doubt.
Cannot give less than one star unfortunately!!
Martin and Co provided a first class service through a difficult conveyance. They were consistently knowledgeable and helpful, keeping us fully informed throughout and offering helpful advice at every development. Thoroughly recommended
Very difficult to even arrange a viewing with let alone the agent who dose the viewing for you actually seeming interested. How they manage to rent properties out to anyone is beyond me. Rude staff and don't bother to respond to emails either