From first chatting to Holly to instructing them for our flat sale MQ really couldn't have been any better - the price, the service from all the team to Barry MD doing the viewings (incl in price) all spot on and a top price achieved after a closing date. Doesn't get any better.
I had bad expereinces with local Agents in the Shawlands area. Too many agents think clients are stupid. Changed to MQ did viewing myself. Had 3 viewers on the same day and one made an acceptable offer the next working day. There was a delay with the conveyancing but it all came out right in the end.
Igloo treat me wonderfully. One person who I spoke to on the phone was so lovely and the two I spoke to in person were such humane, great people! One in particular who knows who she is if she reads this, did everything in her power to help me, combined with another lady(maybe the manager?) and a guy got me this flat which I adore when I was coming out of an awful experience. But the way she treat me and made me feel secure are words I can’t articulate here. Igloo is a fantastic organisation, and I took loads of their cards and I will hand them out to as many as I can. Thank you Igloo! Thank you P, and thank you D, and especially thank you J for the lengths you went to for me (the only reason I’m not using names is so you don’t get stalked and for your privacy) - but Igloo is the best, and only, letting business that doesn’t feel like a letting business. It feels welcome. And what they did for me, she in particular, I will be thankful for forever. Choose Igloo prospective tenants, they deserve you!
They Didn't bother to call us back after my phone call to book a viewing. I was told that they did not have the keys yet and they would get back to me to book a viewing. I was waiting in vain. We found out the property was under offer to be rented. We're not DSS, no smokers have no pets, I will never understand why some letting agencies (because it's not the first time we're experiencing this lack of professionalism ) just ignore some potential tenants..
Très déçue du manque de professionnalisme de cette agence immobilière. Si vous recherchez un appartement à louer, armez vous de patience ou plutôt n'hésitez pas à les rappeler plusieurs fois pour être sûr d'être pris en considération.