I would thoroughly recommend Neilsons when selling your property. I found them to be friendly and professional. From the initial valuation and throughout the whole process, Kirsten and the rest of the team, dealt promptly and diligently with all enquiries. I was regularly kept updated and will definitely use them in the future.
7 days ago
My experience with Neilsons started of Great. Dealing with Dave he was very efficient and quick to respond thought the whole process. However there was an ongoing Roof replacement on the property I was purchasing . I had raised my concerns to be investigated more to ensure I didn't have to pay for the bill. Dave passed this onto another member of the team who after consulting with the sellers solicitor confirmed I didn't have to pay for the roof replacement. The day I moved into the property I got a letter stating that I had to pay for the remaining 2/3 of the roof replacement which was just over £2000. Apparently only 1/3 of the roof had been replaced which I feel should have been picked up. This experience left me feeling a bit let down by Neilsons however It wouldn't put me off solely using Dave.
669 days ago