We've approached various estate agents but one stood out and with the honesty, transparency, great customer care and no hidden costs gave us the best service out of all. We've got offer secured within 5 days and all transaction related to our house sale closed within a month. Deans Properties also dealt with buying our new property and in very professional way managed both transactions simultaneously. Laura the solicitor, Robby the negotiator and Amy the property consultant have done an amazing job. We highly recommend the services of this estate agent.
Absolutely a disgrace of a company. You can get better service someone else. No one cares about you at this company. If you want to speak to someone it take about an hour
Friendly west end agent, now serving the city centre.
Very disappointed with the West End branch! Done a deal on a property, arranged mortgage and spent over £350 on a survery in the process. Date of entry was also set via solicitors.
After date of entry day had passed I contacted my solicitors to find out why there was a delay. I was told the sellers were having difficulty releasing an inhibition on the property from the bank.
I waited a month and contacted Rettie West End to find out what the delay was. I was told that they were unaware and thought the delay was from my end. After Rettie 'contacted' the sellers I was told that their bank refused to release the inhibition and they could no longer sell the property.
A week ago I saw the same property for sale and now it is under offer!
Rettie West End should be ashamed of themselves for messing me around!
I should have been the first one contacted if there was a 'real' issue. It seems to me there was an underhand dealing going on.
Rettie I am out of pocket by over £350 and have wasted my solicitors time.
You are very unprofessional and I will not be dealing with you again anytime soon in the near future! Very disappointed!
Shame on you Rettie West End!
Igloo are managing my rental property and have been brilliant from day one. No job is too small and the business goes over and above to make sure they secure the best tenant and manage it to a high standard. Can't recommend enough!
They Didn't bother to call us back after my phone call to book a viewing. I was told that they did not have the keys yet and they would get back to me to book a viewing. I was waiting in vain. We found out the property was under offer to be rented. We're not DSS, no smokers have no pets, I will never understand why some letting agencies (because it's not the first time we're experiencing this lack of professionalism ) just ignore some potential tenants..
Très déçue du manque de professionnalisme de cette agence immobilière. Si vous recherchez un appartement à louer, armez vous de patience ou plutôt n'hésitez pas à les rappeler plusieurs fois pour être sûr d'être pris en considération.
Clyde has provided a first class service for us in the sale of our flat. They were reassuringly professional from the first point of contact, giving good advice throughout and, critically, helping us to get a good sale within a matter of weeks. I would recommend them to anyone.
Absolutely terrible service. I made the unfortunate mistake of letting out my flat with them. Sky high charges, never got anything done on time, terrible communication skills. Frequently let both me and the tenants down. When I decided to sell they valued far below any other estate agents in the area. Had I gone with Clyde I would have lost a significant amount of money. I will never use them again. Avoid- there are far superior estate agents out there.
The people at Clyde were great in handling the sale of my flat. They were excellent at communicating with me; always keeping me informed via phone, as well as the online logging system. It was the first time that I was selling a flat and they made me feel in very safe hands and that the sale of my flat was important. I would really recommend this agency.
Clyde Property may have better reviews here that are genuine, however, I can only speak from my own experience, which is that they are unprofessional time wasters.
They cancelled my appointment for valid non-logistical reasons which is acceptable, however what is not acceptable is waiting until 4.5 hrs prior to the appointment to tell me this and cancel when the appointment had been booked weeks in advance.
I had arranged my work schedule to accommodate their appointment, so to be contacted at such short notice to cancel for reasons that were known well in advance is shoddy and disrespectful. When companies cannot get the basics right then, personally speaking, it does make me question their ability to get other things right.