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- Andrew Craig - South Shields
Andrew Craig - South Shields
122 Fowler Street,South Shields, NE33 1PZ
Andrew Craig South Shields are an estate agent in South Shields. They mainly list properties in NE34, NE33 and NE32. Over the last 6 months, they've listed 170 properties, with 104 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
- Sunday Closed
View all details
Andrew Craig - South Shields Reviews (238)
Have you used this agent?
95%
3%
1%
0%
2%
All (238)
Seller (71)
Buyer (58)
Landlord (14)
Tenant (11)
General (84)
S Dixon
We have currently lived in our rented property for 3 years gone January, both our property manage and landlords have been amazing! We couldn’t have recommended Andrew Craig enough.
Tenant
5th Jun 2025 (9 days ago)
L Nichols
Couldn't have asked for a better service from Darren doing my property valuation to Jackie and everyone in the office taking care of the sale throughout ????
Seller
3rd Jun 2025 (11 days ago)
F Raza
Excellent service, Jackie supported and kept us updated throughout the process. Jackie provided a prompt service and response when answering any queries. I would highly recommend Andrew Craig when selling your home.
Seller
28th May 2025 (17 days ago)
F Ramage
Had a disappointing experience with Andrew Craig South Shields. The agent missed our scheduled viewing, and communication has been slow since. Unfortunately, not the level of service I expected
7th Nov 2024 (7 mo. ago)
L Russell
Thank You Andrew Craig South Shields Branch for the Sale of our apartment. From start to finish everything was done professionally and promptly by Danica and Kayleigh, even other staff were happily to assist if and when needed. Doesn't surprise me when I see "Andrew Craig No.1 Estate Agent in the North East" words do really speak volumes! Thank you ????
Seller
4th Nov 2024 (7 mo. ago)
R Carr
We bought through Andrew Craig and they were brilliant. Kayley was brilliant from the first telephone call to arrange a viewing until the phone call advising we could collect keys. From offer to key release in 5 weeks.
Buyer
4th Nov 2024 (7 mo. ago)
K Kl
I recently had the pleasure of working with Andrew C south shields brunch, during my property purchase, and I can't recommend them highly enough. From start to finish, their team provided exceptional support and guidance. They were incredibly responsive to my questions and concerns, always ready to offer advice and assistance.
Their expertise in the local market was invaluable, and they made the entire process smooth and stress-free. I felt like I was in great hands every step of the way. If you're looking for a dedicated and professional estate agency, Thank you for making my home-buying experience a positive one!
Buyer
26th Sep 2024 (8 mo. ago)
M Vickers
We received a first class service from Andrew Craig Estate & Letting Agents in South Shields. Our house sold seamlessly within two weeks of going on the market and we also purchased our forever home from them too. We were kept up to speed with every stage of our house sale and our house purchase and they always did their utmost to expedite the move as quickly as possible.
Seller
9th Sep 2024 (9 mo. ago)
S Morris
Brilliant. Molly in particular was fantastic and put a lot of effort in to find the right property for our circumstances.
5th Sep 2024 (9 mo. ago)
S Berry
I Sold my flat recently and Jackie was brilliant. Jackie kept me in the loop all the way. She was on hand to offer advice and support through a process that at times was quite tricky to navigate due to potential buyers and solicitors.
Seller
29th Aug 2024 (9 mo. ago)
C Mooney
Jackie, Andrea, Erin and team were so friendly and helpful throughout the sale process.
Would highly recommend them for your property needs
Seller
24th Aug 2024 (9 mo. ago)
M Ridley
We recently purchased our new home via the team in South Shields. Andrea and Jackie have been great and we’d not hesitate to recommend them to family and friends. Thank you for all your help during this stressful time.
Buyer
22nd Aug 2024 (9 mo. ago)
S Tasker
The staff at Andrew Craig, especially Hayley have been super helpful all along the way from our first interest in our new house to picking up the keys yesterday! We highly recommend their friendly, professional service. Many thanks to you all at the South Shields branch. Siobhan and Phil
Buyer
15th Aug 2024 (9 mo. ago)
H Jervis
The agent who has been dealing with my purchase, Danica, has been absolutely brilliant. She kept me informed the whole time and was great at keeping things moving. She is a genuinely friendly and warm person and made the whole process a lot less stressful.
Buyer
14th Aug 2024 (10 mo. ago)
S Wells
After reading lots of excellent reviews about Andrew Craig online, I decided to sell my property through them. I was assigned Jackie to sell & hopefully buy myself a forever house.
Everyone at Andrew Craig was just so nice. Jackie went above & beyond what I ever expected of an estate agent. She certainly made it a positivly rememberable experience. Jackie is certainly someone who I won't forget in a hurry. ??????
Seller
13th Aug 2024 (10 mo. ago)
K Ford
From the point of valuation right through to the sale, the Andrew Craig folks were really great to deal with. They listened to our views and what we wanted, shared their undoubted knowledge and experience and kept us informed throughout. We received an offer on the first day of viewings (the 2nd viewing) and never looked back, with Andrew Craig helping to keep lines of communication open with the buyer where needed and in a friendly and caring way. A job well done from a firm who clearly know what they're doing...thanks again for all your help!
Seller
6th Aug 2024 (10 mo. ago)
K ADAMS
first class service and good communications throughout they sold our home in a week,cant get better than that 5 stars +
Seller
24th Jul 2024 (10 mo. ago)
G Smith
The team at Andrew Craig have been helpful throughout the recent sale of our property. Jackie in particular has been amazing, knowledgeable and informative at every stage of the sale which involved a chain and some difficult moments to negotiate. Fully recommend the service - thanks Team ????
Seller
18th Jul 2024 (10 mo. ago)
S Lee
I have recently had a very stressful house move that took longer than expected. Throughout the whole experience Louise was so kind and helpful to me. She wasn’t even my estate agent she was working for the seller, but she always had time for me. She was kind and extremely helpful at all times, and if I ever move again in the future I will be using Louise and Andrew Craig! :)
Buyer
12th Jun 2024 (1 year ago)
D Hussain
I recently worked with Andrew Craig Estate Agents, and the service was exceptional. Their professionalism, local market expertise, and excellent communication made the process smooth and stress-free. Their dedication to understanding my needs and securing the best deal was impressive. I highly recommend Andrew Craig Estate Agents for their outstanding service and commitment to client satisfaction.
8th Jun 2024 (1 year ago)
P Kidney
Excellent service from all at Andrew Craig. My main contact was with Hayley and she guided me through the process of buying a new home. She also guided me in the direction of a builder they use as some work was needed. All in all i had no problems and would recommend A Craig's to anyone.
Buyer
8th May 2024 (1 year ago)
L Hedley
Thank you to the team at Andrew Craig for the amazing service I recently received when buying my first home. Jackie looked after me from day one, really friendly and approachable and kept on top of everything for me. Andrea was also great to deal with. You made the process so seamless and stress free, thank you so much!
Buyer
1st May 2024 (1 year ago)
T Grant
Eryn Wright at the Jarrow branch was fantastic keeping on touch and facilitating the purchase of our home. We would highly recommend Andrew Craig to other potential sellers and buyers. Thank you Eryn!
Buyer
22nd Apr 2024 (1 year ago)
J Gregg
I recently had the pleasure of selling my house with Andrew Craig estate agents, and I must say, the experience exceeded my expectations. From the initial consultation to the final closing, their team demonstrated unparalleled professionalism, expertise, and dedication.
They were incredibly knowledgeable about the local market trends and provided invaluable insights that helped me make informed decisions throughout the process. Their attention to detail and personalised approach made me feel like a valued client from day one.
Louise was responsive, proactive, and always available to address any questions or concerns I had. She handled every aspect of the sale with precision and efficiency, ensuring a seamless experience from start to finish.
Thanks to Andrew Craig estate agents, I was able to sell my property quickly and at a price that met my expectations. I highly recommend their services to anyone in need of a trustworthy and reliable estate agent.
Seller
3rd Apr 2024 (1 year ago)
S Relf
Received great service from Andrea. She kept us informed throughout the process and worked hard to push things along.
3rd Apr 2024 (1 year ago)
L Robinson
As a first time buyer I was nervous and apprehensive about the entire process of purchasing my first home. However, Andrea Basham my sales agent and Andrew Craig were fantastic in guiding me through the entire process. They were patient, forgiving and consistent in their support and never complained despite the plethora of queries and concerns that were sometimes of daily occurrence during the process of purchase. What I liked most about Andrea and the company was that although they were working on behalf of the seller, they were also working on behalf of myself as the buyer with just as much care and consideration.
As a result, looking back on the whole process there was nothing really for me to worry about; I was always in good hands and they were always going to get the best result for myself and the vendor. I am looking forward to working with them again in the future on other purchases and will more than likely allow them to take on the responsibility for letting my home, as I know the high standards they adhere too. Thank you for everything!
And if you do get Andrea, trust her completely, she knows what she is doing and has years of experience working with various conveyancers in and around the North East; you have to let her advocate and deal with any concerns in her own way in her time, she will get the job done the right way! A personal thanks to her.
Buyer
31st Mar 2024 (1 year ago)
M Jordan
The conveyance was caried out in a very professional manner with constant updates on how the process was progressing. Polite and friendly staff ready to answer any questions we had!
30th Mar 2024 (1 year ago)
S BEATTIE
My mum had a difficult time buying her new home. Some people pulled out of the chain, others demanded more money at the last minute and so on. It was all very prolonged and stressful.
Jackie was outstanding as she guided us through the pitfalls and proved to be a very skilled negotiator as well as a pleasant professional. You are in good hands with her whether you are selling or buying.
21st Mar 2024 (1 year ago)
S T.
Cannot fault Andrew Craig estate agents South Shields. I have used this company for a recent house purchase and with the exceptional help of Andrea this was expedited very quickly. I believe Andrea went well beyond what would be expected. She liaised with the vendors and both solicitors and always can back with an answer for even the most trivial questions I threw at her. Well done Andrea!!!! You are a definite asset to the company.
Would I use this company again ? I certainly would and, in fact they are currently selling my previous home. I wouldn't use any other company.
Seller
18th Mar 2024 (1 year ago)
S King
Great communication every step of the way. Viewings were handled by Andrew Craig without any problems. I would recommend them.
14th Mar 2024 (1 year ago)
J Gray
Louise & Eryn were super responsive and helpful throughout the whole process.
28th Feb 2024 (1 year ago)
R Bowman
Andrea has been amazing throughout my whole selling process. So friendly and polite, and always there to answer any questions - I can’t thank her enough!
Seller
28th Feb 2024 (1 year ago)
S islam
Everyone at Andrew Craig’s in South Shields have been fantastic specially Jackie in helping me purchase my first property. Nothing was ever a problem. Always called me back when I asked and chased things up for me and got things done.
Buyer
27th Feb 2024 (1 year ago)
A Owens
Excellent professional service
26th Feb 2024 (1 year ago)
D robson
Andrea from the South Shields branch made the process seem seamless. She is very approachable and helpful and I wouldn't hesitate to use Andrew Craig again, if I ever move again.
23rd Feb 2024 (1 year ago)
A Selby
Throughout the purchase of our new home, we have found staff at Andrew Craig Estate & Letting Agents, South Shields to be friendly, accommodating and helpful and our key contact on our property not only readily answered any questions we had but also offered solutions to the issues we raised. We are pleased to give testimony to the excellent service
which we received.
Buyer
17th Feb 2024 (1 year ago)
A farr
Great communication throughout the sale of our home, staff are friendly and professional, would highly recommend
Seller
16th Feb 2024 (1 year ago)
C Fraser
We have used Andrew Craig a few times now, and I can truly say they are "The Best in the Business "! We had the most stress free sale and purchase, all down to the staff at the branch. I wanted to mention a special Thank You to Jackie (Branch Manager) she is worth her weight in gold ??
She has a wealth of experience and knowledge in this field, and really did help us with every step along the way. She went above and beyond to keep us in the loop with everything that was happening, offering great advice along the way.
Nothing was too much trouble, and I felt the service we received was A*
We really couldn't have done it without them all.
I would highly recommend Andrew Craig South Shields Branch, as they have been phenomenal ????
So professional, friendly and helpful ????
Kind Regards
Mr & Mrs Fraser
Seller
14th Feb 2024 (1 year ago)
M Davies
All my dealings with Andrew Craig in letting a property in South Shields have been excellent. They answered my enquiries most efficiently and the letting viewing was arranged quickly. The application process was explained clearly and easy to finalise. I would highly recommend their services.
Landlord
14th Feb 2024 (1 year ago)
C nazaro
I would like to thank the Andrew Craig Real Estate agency and all of its staff, especially Mrs. Louise Humphreys for their attention and professionalism.
12th Feb 2024 (1 year ago)
A Carey
Andrea was brilliant throughout - made communication very clear and easy. A very efficient process!
8th Feb 2024 (1 year ago)
C oliver
Service I recieved fron Darren and Louise was not only polite and helpful but very friendly..
7th Feb 2024 (1 year ago)
A chipchase
Thank you Andrea for your excellent communication and help through the sale of our mother’s house. An emotional time was made so much easier due to your help through the sale process.
Seller
30th Jan 2024 (1 year ago)
L O'Brien
Andrea at Andrew Craig was an absolute star! Nothing was too much trouble. I would highly recommend!!
12th Jan 2024 (1 year ago)
S Millard
Just completed a sale and was kept informed of progress throughout by Jackie & her team with advice when necessary. Always polite and helpful.
Seller
10th Jan 2024 (1 year ago)
C Newman
The team at Andrew Craig handled my sale with great expertise and professionalism from valuation to completion and with such enthusiasm. Exchange of Contracts and Completion took place in a relatively short space of time to my delight!
I have to say they did an outstanding job of working well together, complimenting each another at every turn and being exceptionally supportive of me when I required a little extra help in completing the legal work and finalising the transaction.
I was very impressed with their Valuer Darren Temple and their Manager Jackie Anderson both were certainly a credit to Messrs Andrew Craig throughout.
I will not forget this journey and will be more than happy to recommend Andrew Craig to my family and friends at every opportunity in the future.
Well Done to an excetional team!
Seller
1st Jan 2024 (1 year ago)
S Gibson
Simple and straight forward.
Andreas gets things sorted.
27th Nov 2023 (1 year ago)
E Blyth
First class service from a polite and professional staff.
17th Nov 2023 (1 year ago)
J Harvey
Jackie and the team at Andrew Craig were totally professional in every way. I really can recommend them all very highly. So very glad I walked through the door 2 months ago. Thankyou to you all????
19th Oct 2023 (1 year ago)
J Halliday
A great, generally stress-free experience with Louise and her colleagues at Andrew Craig. Negotiations regarding our offer on the property were handled promptly and efficiently, and we genuinely felt as if the agent had the interests of the buyer as well as the seller at heart. Hopefully we'll never move house again in the future, but if we did, I would use Andrew Craig again.
Buyer
15th Aug 2023 (1 year ago)
D Owens
Our experience with Andrew Craig was a buyer. We found them to be very friendly and very attentive considering we weren’t their client. They dealt with queries promptly and kept us updated constantly. I’d have no hesitation in using them as seller in the future after our positive experience.
Buyer
25th Jul 2023 (1 year ago)
S Butler
I recently bought a property through Andrew Craig and would definitely recommend them to buy and sell through! Jackie was really helpful and on top of everything through the whole process, any issues were sorted quickly.
Buyer
22nd Jul 2023 (1 year ago)
P McKeown
Andrew Craig were extremely professional in helping us sell our property. Whilst the seller dragged their heels, the team confidently navigated the sale and kept us updated in a timely way. We will certainly be using them to sell additional properties.
Seller
13th Jul 2023 (1 year ago)
C Reay
There were a few bumps along the way with our house sale, but we could not have been better supported by the Andrew Craig team, especially Hayley. We were kept well informed, they advocated effectively for us with all parties, and most importantly kept us calm and sane. Thank you once again.
Seller
8th Jul 2023 (1 year ago)
A Oliver
Andrea was brilliant the entire journey in our house procurement. She gave prompt updates and chased matters up to an excellent standard. You are in safe hands at Andrew Craig South Shields
Buyer
1st Jun 2023 (2 years ago)
Anonymous Homeseller
I chose Andrew Craig as my sister was selling also with them.
From getting my evaluation to putting my house on the market, I have received very good response and contact with Andrew Craig team of staff.
The company were quick in taking photographs to putting them on-line and the response from viewers was very positive, so much that my house was under offer within 2 weeks.
Thank you Andrew Craig team for good service.
Seller
20th May 2023 (2 years ago)
M Steven
The staff at Andrew Craig were excellent. Very friendly, helpful and efficient. Very impressed with their Service.
Karen and Kevin
19th May 2023 (2 years ago)
G Critchlow
On behalf of Paul and myself we cannot thank you enough for all the help you have given us from day one. It has not been straight forward at all however you have remained professional and helpful at all times. We would 100% recommend Andrew Craig South shields. Jackie you are fabulous at your job.
Thanks again! And not forgetting Deb and the rest of the team :)
12th May 2023 (2 years ago)
G Tisseman
I dealt with Jackie when buying a property and I couldn’t recommend her more. She was just lovely and on the ball with absolutely everything. It was a bit of an unusual purchase as it was from a business in liquidation but she made everything seamless and kept me updated every step of the way. She was a pleasure to deal with.
Buyer
11th May 2023 (2 years ago)
C Ormonde
Absolutely faultless help from the team at Andrew Craig south shields. Andrea and Chelsey helped us out with everything and was a very straight forward process in helping us buy our first home. Couldn’t recommend them enough.
Buyer
27th Apr 2023 (2 years ago)
M Matthews
Staff were all very friendly and helpful, in particular, Cara Lennox-Smith.
Cara provided professional assistance during our recent dispute with our Tenants which resulted in a positive outcome. Cara was extremely professional, knowledgeable and fully supportive during this period, nothing was too much trouble for her.
Cara is an extremely pleasant lady and working with her was an absolute pleasure and we both wish her every success for the future.
Kind regards
Martin and Karen
Landlord
5th Apr 2023 (2 years ago)
M Gibson
Great experience, would definitely recommend. Excellent solicitors too Premier Property Lawyers
4th Apr 2023 (2 years ago)
M Jopling
Fantastic, highly recommend. Thoroughly professional and efficient. Andrea from Andrew Craig South Shields was exceptional from day one until completion.
31st Mar 2023 (2 years ago)
K Bell
Great service from the girls at Andrew Craig
31st Mar 2023 (2 years ago)
A Anderson
The ladies at Andrew Craig have gone above and beyond and more to help with the purchase of my property a special thanks to Andrea who was nothing short of fantastic highly recommend everyone on the team at Andrew Craig’s thank you very much
Buyer
30th Mar 2023 (2 years ago)
A Alberts
Jackie Anderson was amazing from start to finish. She was always there when I needed her, helped out as much as she could and brilliant at her job. Thank you so much Jackie, you’re worth your weight in gold. Definitely recommended a million percent. Thank you
27th Mar 2023 (2 years ago)
D Wilkinson
Fabulous experience every time.
Five star trusted service. Staff go advice and beyond every time.
I have used Andrew Craig multiple times and will 100% be using them again!
17th Mar 2023 (2 years ago)
C mosey
excellent service!! The most efficient estate agent we have ever dealt with. Took away all the headache of finding a new tenant.
Landlord
7th Mar 2023 (2 years ago)
davidstepelectric
Amazing service from Cara Smith-Lennox!!! Very efficient very helpful and I felt well looked after. Delighted to say the least!
6th Mar 2023 (2 years ago)
M THOMPSON
I recently needed to find a new tenant for a property and once again used the services of the letting agents at Andrew Craig. They were as professional and hard-working as ever, and the property was advertised and a new tenant found within a few weeks. Cara Smith-Lennox continuously kept me up-to-date with developments and gave me advice on how to access and use the property portal. Professional photos were taken of the property and an inventory check was carried out. I was very satisfied with the service and felt that I could trust the letting agents 100% throughout the process.
Landlord
4th Mar 2023 (2 years ago)
N Sinclair
Absolute Excellent Service! I have used the services of Andrew Craig So Shields a number of times and cannot praise them enough. They are proactive professionals and deliver first class, customer focused results every time. I would have no hesitation in recommending them to anyone looking to move - I used their auction services this time around and many thanks to Hayley but I have also used their mortgage and conveyancing services and rated them all 5 star - many thanks to you all, you really are a fantastic team!
Seller
28th Feb 2023 (2 years ago)
P Dowley
I chose to use Andrew Craig partly due to the reviews and they did not disappoint. From start to finish on the sale of my property they were excellent. The 2 Hayley’s, Jackie and Emma in the South Shields office who I spoke to were always on hand and went above and beyond to help in anyway they could. Great team. Thanks
Seller
23rd Feb 2023 (2 years ago)
A Boyd
Having just successfully let a property through Cara I cannot thank Andrew Craig enough for their supportive and helpful approach to letting my property. Nothing was too much trouble and their help in getting the property ready for letting was just first class.
I have used other estate agents for other properties but this has without doubt been the most professional service I have ever encountered. Really grateful for all their help and would particularly thank Cara who has been superb. Thank you ????
Landlord
2nd Feb 2023 (2 years ago)
K Brown
I dealt with Andrea @ Andrew Craig re a recent house purchase. The whole service was professional, efficient and friendly, and I couldn’t have had a better experience - I would highly recommend this company.
Buyer
24th Jan 2023 (2 years ago)
S Mccullagh
Louise was very professional and helped wherever she could with the tricky situation of me being in the US while trying to sell my property in the UK
Seller
16th Nov 2022 (2 years ago)
D underwood
A very professional estate agents.
The staff go above & beyond to help.
Thankyou Danica.
I would recommend Andrew Craig and will be using them again in the very near future.
14th Nov 2022 (2 years ago)
C Milne
Andrew Craig Estate Agents and in particular Danica been very professional and at the same time helpful, keeping us in informed at all stages of the sale of the property.
Seller
14th Nov 2022 (2 years ago)
P Nichol
I recently bought a house through Andrew Craig in South Shields and I would highly recommend them. Hayley was great, keeping me updated and answering any questions I had from the day I put in the offer all the way to finally getting the keys making it practically stress free. They are a great estate agent and in the years to come if I decide to move again they will be the first estate agent I will look at.
Buyer
9th Nov 2022 (2 years ago)
D Taylor
Couldn't recommend this estate agent enough, each and every single staff were so friendly and helpfull. Louise especially as she was fantastic for us on the purchase of our property, a cnt thank her enough, Emma was also excellent. Much appreciated. Dean
Buyer
8th Nov 2022 (2 years ago)
R Milner
Emma O’Reilly at Andrew Craig was outstanding in her service and reassurance with my purchase as a first time buyer. Her help and guidance over the entire process was fantastic and I would highly recommend seeking her help at Andrew Craig.
Buyer
7th Nov 2022 (2 years ago)
M Kearvell
Everyone I spoke to was very helpful and went out of their way to help. Louise was in charge of my file she would always keep me informed about everything and very polite friendly and professional. Thank you for all your help. Can't wait to move into my new home!
2nd Nov 2022 (2 years ago)
M Wright
We have absolutely no faults about Andrew Craig. Our fabulous estate agent Jackie has been there for us from the beginning to the end. Whether it’s a phone call for updates, or responding to emails, all of our questions and concerns have been answered and dealt with. A huge thank you for making being a first time buyer so easy and an enjoyable experience!
Buyer
25th Oct 2022 (2 years ago)
P johnston
We have used Andrew Craig for sales on both of our rental properties and also, the management on our rental properties when we were landlords. Always received a fantastic, professional and officiant service. Danica Beech in the South Shields office has been outstanding on the latest sale, she kept in touch with not only is but also with the solicitor throughout the process which meant we didn't never had to wonder what stage we were at! She is a credit to Andrew Craig and we really appreciate how she managed our sale! It was almost completely stress free!
Seller
24th Oct 2022 (2 years ago)
L Carr
A huge thank you to Jackie Anderson who made the selling process as painless and stress free as possible. Her knowledge of the housing market and professionalism are second to none. The sale of my home was handled brilliantly from day one. Many thanks
Seller
19th Oct 2022 (2 years ago)
P Kelly
Andrea at Andrew Craig was amazing. We got regular updates by both email and telephone. She couldn't of done more for us.
11th Oct 2022 (2 years ago)
R Coates
Andrea was so lovely and fantastic all the way through my property purchase; very helpful, kept me up to date with everything that was going on and always easy to get in touch with if I needed to speak to her! Could not recommend Andrea and Andrew Craig estate agents more.
Buyer
8th Oct 2022 (2 years ago)
B Kjolsen
My partner James Bell has recently sold his 3 bedroom house through Andrew Craig. Throughout the sale process I have been able to converse with Louise on James's behalf. The service we have received from Louise has been excellent. She has been there with us throughout and kept us well informed about all of the sale progression. The reason James chose Andrew Craig to sell his home from the Valuation date was because of their efficiency and proactive approach.
We are very happy with the service we have had and would have no hesitation in recommending Andrew Craig's and particularly Louise at the South Shields branch. Thank you all so much, every telephone call made to you was dealt with quickly and politely by all of your staff.
Seller
4th Oct 2022 (2 years ago)
J chambers
Very helpful in trying to hurry the purchase along. Good communication all round.
Buyer
16th Sep 2022 (2 years ago)
N (VivaLaConda)
Danica went above and beyond, constantly. Absolutely 10/10.
Dealing with my stress, dealing with Strike - i fully believe it was Danica's persistence and determination that truly allowed the enture move to happen.
15th Sep 2022 (2 years ago)
D Jopling
Fabulous service from start to finish in dealing with Andrew Craig, very proffetional and so helpful nice to deal with honest people doing the best service to help .so grateful to yous all
23rd Aug 2022 (2 years ago)
L Ratcliffe
Recently sold our house through Andrew Craig and would highly recommend. Andrea was amazing throughout the sale, really professional and approachable. Kept us up to date and also supported us through the whole process. Andrea is an absolute credit to the team.
Seller
14th Aug 2022 (2 years ago)
M Ogilvie
DANICA You helped me out from start to finish even though you were not our estate agent ,the support you gave us was outstanding ,always at the end of a phone line or email.
Our conveyancer was of no help to us at all i should have gone with you in the first place.
Thanks very much once again for your service,
Andrew Craig should be very proud to have you working for them.
We also got a gift box which was very unexpected with the keys to our new flat ,we are slowly getting through the boxes and unpacking.
Mrs & Mr Ogilvie.
26th Jul 2022 (2 years ago)
L McCarthy
Andrew Craig have been phenomenal in my house buying journey. The overall buying took a while but Jackie kept me up to date constantly. I couldn’t thank her enough for her help and support!
23rd Jul 2022 (2 years ago)
S Sikder`
Excellent efficient service recommend highly
16th Jul 2022 (2 years ago)
L Ogunona
Andrea at Andrew Craig South Shields was really helpful and gave me regular updates on the progress of the sale of my property.
I would recommend Andrew Craig and definitely use them again in the future
13th Jul 2022 (2 years ago)
Liz
House on the market only 2 viewings, no calls from them to offer advice to improve viewings. Call to take it off market to find they have me signed into a 13 wk contract! Ok no biggy few weeks, try to cancel to be told 28more days after the 13 wk! Oh and will take £ if I sell with someone else within the next 6 months!
4th Jul 2022 (2 years ago)
S singh
Andrea and Jackie have been dealing with my move and I have to say the level of customer service is excellent. Would recommend using Andrew and Craig.
4th Jul 2022 (2 years ago)
J Thomas
The team at Andrew Craig were a fantastic team, our main contact Danica was always polite, professional, friendly and was always in regular contact. I will highly recommend Andrew Craig to anyone.
2nd Jul 2022 (2 years ago)
M Taylor
Buying houses can go wrong in lots of ways starting with ..Have I done the right thing. !!!??.
Danica has been brilliant.. initiative.... Initiative is perhaps the golden rule here in customer support and you have it in abundance. Keeping me updated and responding quickly to any queries or help I may have had. You have always presented a light and positive attitude either on the phone or in the office. We'll done.
2nd Jul 2022 (2 years ago)
M English
Recently purchased a property with was advertised through Andrew Craig.
Andrea has kept me updated throughout the buying process and been amazing to deal with.
Andrea has always been very approachable and pro-active, nothing is too much trouble! She’s even listened to my frustrations with regards to our own estate agent when selling and not being kept up to date! (wish we had chose Andrew Craig as ours were useless!).
Thanks so much Andrea for keeping me sane though out the process and going that extra mile!
Your amazing! ??
2nd Jul 2022 (2 years ago)
P Short
Andrea and Louise did a great job helping us through our sale, with sometimes difficult problems to resolve. Why are there only 5 stars?
27th Jun 2022 (2 years ago)
L Henson
They say buying and selling property is one of the most stressful things to do...but when you have such a Professional helpful understanding Estate agent like Andrea Basham guiding you through the whole procedure it's a doddle.
Thank you Andrea for all your help...
Lynn & john Henson
24th Jun 2022 (2 years ago)
G Gibson
Good reliable service. staff nice to deal with. I would recommend.
24th Jun 2022 (2 years ago)
T Office
Thank you for the opportunity to give feedback,
This has without doubt a very stressful experience
Compounded by lack of communication from our solicitors but throughout it all Jackie Anderson has been constant , professional and very helpful . Its very unlikely we would move again but will 100%
Recommend Andrew Craig to others Thank you
24th Jun 2022 (2 years ago)
J Smith
Louise was absolutely class from start to finish. Went above and beyond every time and nothing was an issue.
22nd Jun 2022 (2 years ago)
M Riaz
Danica is a star. Her support and expert guidance really helped me make a decision on buying a
property in South shields. Super kind indeed
16th Jun 2022 (2 years ago)
P Young
Danica has been fantastic from start to finish. Always kept us informed of progress, really friendly and made sure that when things had to be done they were done as quickly as possible. Superb all round service, really happy with everything she and the Andrew Craig team have done for us
26th May 2022 (3 years ago)
K Cutting
As first time renters the process was completely daunting but I can not thank Cara and the rest of the team at Andrew Craig enough for all of their help. All of my emails were responded to promptly, the staff dealt with every phone call I made very professionally and did everything possible to help us start our renting journey. I can't thank everyone enough for all of the time and effort they have put into getting us our first home. I would definitely recommend Andrew Craig and Cara to any first time renters as the process is hard and stressful but 100% made easier when you have good people to help. Thankyou :)
Tenant
20th May 2022 (3 years ago)
L Owen
I found Louise at Andrew Craig to be very helpful and professional throughout the whole process, from our property going on the market to finding us our new home. Communication has been excellent ensuring we were kept up to date at each step in the process.
Everyone we have come into contact with in the South Shields office has been invested in ensuring a succesful outcome.
Seller
18th May 2022 (3 years ago)
D Banas
Excellent communication and very helpfull (especially Jackie). Helped us through the process and made smooth and easy. Thank you :)
18th May 2022 (3 years ago)
B Mordue
Hayley was really helpful and kept me up to date with everything during the process. Couldn’t have asked for better service, thank you for making my first time buy go smoothly
Buyer
18th May 2022 (3 years ago)
N Stephenson
Purchased my first home through Andrew Craig, Jackie guided me through the whole process, she was on the ball with everything, can't thank her and all the team enough.
Thank you. x
Buyer
10th May 2022 (3 years ago)
M ross
Simply can't fault the service i have received. all the staff have been very friendly and helpful. I am looking forward to working with Cara who is looking after our property.
Landlord
9th May 2022 (3 years ago)
M Galbraith
No problem recommending Andrew Craig.
5th May 2022 (3 years ago)
E Williams
From start to finish Andrew Craig were amazing Debbie came out in my lunch to show me round the property and made everything so easy. I couldn’t recommend them enough amazing staff and a lovely branch of girls thank you for everything you did to help me.
Buyer
26th Apr 2022 (3 years ago)
D Readman
Excellent service. Friendly, professional staff. Fair priced fees.
21st Apr 2022 (3 years ago)
N Smith
Fantastic!
We purchased our forever home through Andrew Craig and Jackie has been nothing short of fantastic. She has been proactive, responsive and overall a lovely person to deal with.
Dealing with solicitors (especially difficult ones....) can't be an nice job yet she does it with ease.
She's always there to help and chase everyone involved - I couldn't recommend her enough.
Thank you for everything Jackie! x
Buyer
20th Apr 2022 (3 years ago)
al
I was worried about letting out my home but Cara and the team at SS made it so simple and stress free. They were really knowledgeable in all aspects of legislation and found me a tenant in no time. I opted for their full managed service as I have no doubt they have the skill needed to manage my tenant and property in a way I couldn't
First Class Service throughout - Thank You to everyone at Andrew Craig who helped.
Landlord
4th Apr 2022 (3 years ago)
J Mcmanus
Great support from Andrew Craig's team always helpful and professional and friendly on the phone
12th Mar 2022 (3 years ago)
T manczak
Danica was amazing from start to finish, she was the only one that really had our best interests at heart. She is a credit to Andrew craig.
11th Mar 2022 (3 years ago)
C Lindsay
Selling & buying a home is a long, stressful and frustrating process. You need people like the team at Andrew Craigs to guide, advise and push for you. Andrea was my main point of contact and she was brilliant and supportive. I must mention Sophie at MortgageNow who was also very supportive and along with Andrea and the team kept pushing things on my behalf. A big thank you to all the team, you earned your money with this move. xx
Seller
5th Mar 2022 (3 years ago)
E Hussein
Purchased my first home through Andrew Craig estate agents in South Shields. I was given guidance all the way through from Andrea, she kept me up to date with all the solicitors paperwork from start to finish. I really cannot thank her enough for all her help and support. I take this opportunity to thank her and the team for all her hard work and efforts.
Buyer
4th Mar 2022 (3 years ago)
S Wales
Great service dealing with Louise Humphreys she was always keeping me posted and up to date.
Defiantly recommend and will use again.
2nd Mar 2022 (3 years ago)
A Holmes
The staff here were amazing and supportive during a really stressful time for us. They continuously checked in with us to let us know where we were at in the process, as well as chasing up solicitors on our behalf when we could not get in touch. Being first time buyers, we had lots of questions about the process which they were more than happy to answer or explain. They went above and beyond to make sure things were as easy as possible for us. So thank you Jackie and the team at Andrew Craig!
Buyer
2nd Mar 2022 (3 years ago)
S Banks
Can’t thank Jackie enough for all her help and support. Professional and friendly. Totally outstanding. Took all the stress away. Dealing with solicitors and dealing with all my questions. Would highly recommend Jackie and Andrew Craig.
17th Feb 2022 (3 years ago)
B Steadman
In the process of buying my first home, this is the second estate agents I have dealt with due to a property falling through, however unlike the other I have felt like I have not had to chase for information or updates, they have got in touch with myself and kept me up to date on progress of things regularly, Louise is very friendly and professional, Would definitely recommend Andrew Craig. ????
Buyer
16th Feb 2022 (3 years ago)
H Curry
Brilliant experience. Without the help of Danica the purchase of our new house wouldn’t have gone through, she went above and beyond to keep things moving along. Cannot recommend enough.
Buyer
14th Feb 2022 (3 years ago)
M Parker
Viewing and offer process was handled well after an initial problem. Once offer was accepted it was a reasonably straightforward process with contact and updates as required. Any problems during the sale process were primarily down to other parties, e.g. delays caused by vendor’s solicitors.
Buyer
10th Feb 2022 (3 years ago)
G newman
We’ve just sold our house through Andrew Craig, Andrea was absolutely fantastic! Kept us updated throughout the process and pushed for completion.
Love Katherine and Michael McDonald.
Seller
10th Feb 2022 (3 years ago)
Anonymous Homeseller
Fair valuation, good advice, kept me up to date, sold reasonably quickly
Seller
9th Feb 2022 (3 years ago)
T barrass
Staff were always helpful kept us updated at all times if ever there was a query was dealt with swiftly and efficiently cant fault all the staff would definately use them again 5 star service.
9th Feb 2022 (3 years ago)
J Bartnett
Andrew Craig were excellent in handling the sale of my property and kept me informed at all stages of the sale. Special thanks to Jackie at the South Shields office.
Seller
7th Feb 2022 (3 years ago)
J Lewis
Although a buyer rather than a seller through Andrew Craig, I am happy to say that they provided me with a lot of help and information during a rather lengthy purchase process. Jackie was professional and approachable and kept me in the loop regarding progress, chasing both sets of solicitors when necessary to help things move along. If ever I need to, I would certainly be happy to use Andrew Craig as a seller!
Buyer
7th Feb 2022 (3 years ago)
K h
A massive thank you to Jackie and her team for the support, help and guidance whilst selling our home. They were very professional, knowledgeable and extremely helpful to us from start to finish. A special mention to Darren who got us on the market, and Danica who helped us with the final hurdle - sold. To the rest of the staff who helped with viewings, queries and everything in between, you were all marvellous. Jackie and her team are a credit to Andrew Craig. Well done all of you.
Seller
6th Feb 2022 (3 years ago)
M OS
I recently bought a flat (through another estate agent) and got it ready for the rental market through Andrew Craig. Cara was recommended to me by another employee at Andrew Craig and I communicated with her frequently about rental matters while I was in the process of purchasing the flat. Cara was always extremely helpful, knowledgeable and approachable, and the level of service I was given was exemplary. She found a potential tenant quickly and always kept me up to date with developments. I am grateful to Cara for all her hard work on my behalf and would not hesitate to contact her again for advice on property matters in the future.
Landlord
5th Feb 2022 (3 years ago)
C vasey
Danica has been amazing from start to finish. She had kept in regular contact and always there to help. We love our hew house, thank you
5th Feb 2022 (3 years ago)
M Lawrence
Very good. Reliable and helpful throughout. Returned calls promptly, and kept me up to date with e-mails. Best estate agents I have ever used in the UK and would certainly use them again.
3rd Feb 2022 (3 years ago)
I Mcintosh
Louise was very helpful throughout the move.
24th Jan 2022 (3 years ago)
D Walker
My mother in law is moving into her first flat and she was really nervous so I help her with a lot of things, Andrew Craig have went above and beyond to help her and gave her all the support she needed, especially cara.
Cara was very friendly, helpful, professional and very efficient in everything she has done and I will definitely recommend this company (definitely cara) to anyone looking for help with a flat or house in the future
20th Jan 2022 (3 years ago)
Anonymous Homeseller
Couldn't ask for a better service Jackie and her staff are all competent in dealing with the public needs , recommend this company to anyone selling or buying there property very professional .
Seller
17th Dec 2021 (3 years ago)
A Fleming
From start to finish I was given a dedicated advisor to lead me through the process which was reassuring that my sale was being dealt with promptly and taken seriously. I was kept up to date on a weekly and sometimes daily basis and communications were professional and honest throughout. I would highly recommend Andrew Craig for any aspect in property management.
Seller
9th Dec 2021 (3 years ago)
S henderson
Vicky was absolutely brilliant every step of the way. She sorted out any issues quickly and was always positive, helpful and proactive in the whole process. Always easy to get hold of and quick to respond to any questions. Professional and approachable. Definitely recommend!
6th Dec 2021 (3 years ago)
I Riches
Always happy to help and never felt I was being a pain even though I probably was. Would definitely recommend for buying and selling as I have done both with them.
Seller
26th Nov 2021 (3 years ago)
R Hamilton
The team at Andrew Craig, particularly Andrea, were so helpful, knowledgeable and professional throughout the process of us selling and searching for our new home. We highly recommend them!
Seller
20th Nov 2021 (3 years ago)
D Thompson
The staff at Andrew Craig were always professional, friendly and efficient. If they weren't available when I called them they would always call me back.They were a pleasure to deal with, special thanks to Danica and Jackie.
16th Nov 2021 (3 years ago)
S mclaren
All the staff were professional and friendly throughout the process. Andrea in particular was an absolute star from start to finish. Always keeping me in the picture( unlike my solicitors!! ). Always asking if there was anything else she could help with, nothing was ever too much trouble for her or the rest of the staff. You are a brilliant team and I will recommend you to everyone I know who’s looking to use your services! Keep up the good work you lovely lot ????????
10th Nov 2021 (3 years ago)
C Trotter
Danica was dealing with our case and she went above and beyond to help get things sorted for us well done Danica
5th Nov 2021 (3 years ago)
C Milliken
Could not recommend Andrew Craig highly enough. Everyone who I dealt with was fantastic especially Jackie who was amazing, she provided regular updates and when there was issues with the solicitors she really helped to get things sorted and move everything along. I think I might have still been waiting for the keys if it wasn't for her tireless work in making sure everything was completed! Absolutely amazing service ?????
Buyer
2nd Nov 2021 (3 years ago)
A Sewell
Amazing customer service from Vicky Gray. Always kept up to date with changes and was superb at keeping in contact! No issues throughout the whole
sale of my house. Very polite and warming and a pleasure to deal with :)
Seller
1st Nov 2021 (3 years ago)
C WALSH
Andrew Craig from initial valuation from Darren to completing our sale with excellent assistance from Jackie and her team the entire experience has been just A class. The team are always there to help, advise and work with such enthusiasm to get your sale and help with your onward purchase. Thank you all so very much and an extra thank you to Jackie who has been an absolute star!
Seller
29th Oct 2021 (3 years ago)
M Raffle
Good communication,excellent response. Very proactive with sale and purchase, thank you for all your help.
22nd Oct 2021 (3 years ago)
S H
After contacting a number of letting agents when looking for a property to rent we are so glad that we contacted Andrew Craig. Cara in particular was so helpful in helping us to secure a rental, as well as being friendly, approachable and responsive to e-mails. They made every step easy and we couldn’t be more grateful
Tenant
18th Oct 2021 (3 years ago)
K Lodge
Very attentive, communication excellent .
We’re able to assist my wife and I to achieve our target of rental of an excellent property
Tenant
15th Oct 2021 (3 years ago)
V Akhigbe
Vicky Grey was very professional in her approach and the owned the process,keeping us informed about the very little details. She made a process that would have been challenging really easy to manage and she showed the highest level of professionalism, tact,and her customer-centric approach to service delivery is enviable. Overall great service from a great team. Cheers to that ????
14th Oct 2021 (3 years ago)
M Lee
Professional. Attentive. Courteous.
We have found all staff at Andrew Craig, South Shields to be professional, courteous and understanding at all times. They listened and implemented our wishes exactly as discussed. We recommend them highly.
12th Oct 2021 (3 years ago)
B Ross
Absolutely fantastic experience buying a property through Andrew Craig. Vicky was incredible and kept us updated and informed throughout the whole process and helped chase up solicitors when needed!
Buyer
11th Oct 2021 (3 years ago)
G bell
I have used Andrew craig to sell 2 properties and buy 1 over the years and i wouldnt use any one else always best service, very helpful and responsive. ????
Seller
4th Oct 2021 (3 years ago)
A hassan
If we could give more than a five star to Danica we would. From start to finish we could not fault her work ethic, positive attitude and commitment to our house sale. Danica consistently made the process so much easier as nothing at all was too much, going above and beyond. Very happy we chose Andrew Craig for our first time buy. Thank you Danica for everything.
29th Sep 2021 (3 years ago)
T Wright
After nearly 6 months of waiting to get into our new home and numerous problems with the solicitors, Danica Beech from Andrew Craig, South Shields, has kept us sane. Thank you Danica for your professionalism and patience and if it wasn't for you we would have had no idea what was happening.
Wonder Woman!! Xx
Buyer
28th Sep 2021 (3 years ago)
G Flemyng
Jackie Anderson the branch manager, walked the vendor thought every stage of the process, going above and way beyond to ensure the sale went through and I got my new home. Cant praise her and her team enough, seriously five stars.The only estate agent in the area you want to go to whether you’re buying or selling.
Seller
28th Sep 2021 (3 years ago)
A Potts
Couldn't fault the service I received from both Louise and Hayley. They both kept me abreast of all details when purchasing my house. Very professional and courteous. Thanks you both and to your team.
Buyer
27th Sep 2021 (3 years ago)
B Blackcat
I have been dealing with Andrew Craig Estate Agents for a fair few months now and feel that I am in a decent position to leave an honest and fair review.
I can not fault the staff. They are professional and friendly. I have recently been dealing with Louise and have found her to be efficient and very understanding of individual needs, the same can be said for her colleague Andrea who I dealt with during a previous potential purchase.
The negative to this is that I do feel they over value their properties significantly, especially during the recent market boom. I guess its their job though to sell as many houses for as much as possible. I would advise any potential buyers to research comparable properties first ad get an independent property valuation before entering into negotiations...however, that's business!!!
Back to the staff... I feel that I can approach them with any questions I have, no matter how stupid it may sound. I also feel that they listened to my concerns and treated me as an individual and not just someone that they wanted to take money from. Id happily use them again.
Buyer
22nd Sep 2021 (3 years ago)
J Mcgee
Can’t thank Jackie and the staff at Andrew Craig’s enough with the sale of my late mother’s house from the valuation to the exchange of contracts they have been there to metaphorically hold my hand every step of the way.
Seller
21st Sep 2021 (3 years ago)
T bond
Very good service. Professional and friendly. Thanks!
7th Sep 2021 (3 years ago)
A Payn
Nothing is too much for the staff at Andrew Craig. I’ve felt very looked after during my sale/purchase and can’t fault anything.
Everyone has been really kind and friendly, with Jackie and Georgia being who I’ve spoken with most. They’ve always reassured me during the stressful times (of which there have been many!) and I can’t recommend them enough!
I’ve had experience with online estate agents and they’ve got nothing on the lengths Andrew Craig will go to to make sure they’re providing a good service.
Absolute pleasure to deal with! I don’t plan on moving again (ever!) after this, but if I do I would definitely use Andrew Craig again!
Seller
3rd Sep 2021 (3 years ago)
D Bell
The ladies at Andrew craig have been amazing at selling my property. Very helpful and always happy to answer any questions I had.
Seller
1st Sep 2021 (3 years ago)
R Stone
Would absolutely recommend Andrew Craig! They have been fantastic keeping me up to date and Keeping everything moving! Louise is amazing, so approachable and friendly! Moving is so stressful but Louise has helped to keep my stress levels down and been so positive throughout.
Even on her days off Louise made sure I was kept up to date and even called me before she went on holiday to make sure I had everything I needed.
You get the personal touch with Andrew Craig, fees are competitive and the lowest in the area. They have such a great database of clients, I had 5 viewings booked in for my property before it even went online!
31st Aug 2021 (3 years ago)
N Withers
Looking for a rental property is always a stressful time, but when you are searching for someone else who is moving to the area it is really stressful. From the first contact I had with Cara she took away all the stress I was feeling, she went above and beyond to help me find the perfect property for my in-laws. Cara is an absolute asset to your company, I found her highly professional through the whole process. I was aware she was going on annual leave and she made every effort to have everything in place before she went off. My in-laws love the property and I can't thank Cara and Danielle enough for all the hardwork they put in for it all to run smoothly for us. Thank you Cara
Landlord
27th Aug 2021 (3 years ago)
M Amess
It was my first experience of selling my property & I was involved a chain which was a lot more stressful than I imagined.
Jackie was my agent and she went above and beyond her duties helping the process go as smoothly as possible dealing with a lot of unforseen circumstances & deadlines. Jackie was very responsive and professional with queries and problem solving and she really cares about the help given to customers as she really cared about my situation as it showed throughout the whole process & I really appreciated the great value of service given to me.
Jackie becomes highly recommended as an agent and I would definitely use Andrew Craig again in the future.
Thank you Jackie.
Michael
Seller
22nd Aug 2021 (3 years ago)
C Scales
We'd had a very difficult time trying to buy a property during the pandemic until we bought through Andrew Craig with the help of Danica. The service was amazing throughout, with constant communication so we knew where we were with our purchasing journey every step of the way. Danica went the extra mile keeping us informed and also put us in touch with a mortgage broker after our provider undervalued the property (when we almost gave up buying). Everything was so friendly, efficient and helpful and we can't say thank you enough for helping us buy our first home! To anyone thinking of buying or selling through Andrew Craig we would 100 percent recommend!
Buyer
22nd Aug 2021 (3 years ago)
L C
Cannot speak high enough of all of the staff in the South Shields branch. Extremely friendly, informative and outstanding from start to finish. They absolutely go out of their way to make sure you're always put first and ensure you're fully informed at every step of the the way. Cannot thank the staff enough for all of their extremely hard work and patience especially Andrea and Louise. Absolute credit to the company.
20th Aug 2021 (3 years ago)
L Berry
I have some very mixed reviews on Andrew Craig, South Shields. During the pandemic period we contacted them to put our house up for sale, on the day we were due to have the house put on the market we asked to view another. The request was received by quite an obstructive and unpleasant response, so much so I immediately cancelled our sale with them and went with an alternative agent who could not have done any more to go above and beyond - an experience far superior.
When it came to the eventual purchase of our new home, marketed via Andrew Craig we did not hold out much hope or faith. However - this was handled by Louise who was friendly, professional and very honest throughout. Our experience with the sale was not exactly smooth but that was through no fault of Louise and she without any doubt went above and beyond to make sure our purchase was fair and as smooth as possible despite the challenges we faced. We eventually successfully secured our dream home and cannot thank Louise enough for her patience and professionalism throughout and sincerely hope she gets the recognition from management on how brilliant she is!
Seller
12th Aug 2021 (3 years ago)
G Miller
Andrea was my contact at Andrew Craig throughout the purchase of my first home. She was friendly, responsive and informative, ensuring I was kept up to date and knew the status of my purchase - I would recommend her services and be happy to use again.
Buyer
8th Aug 2021 (3 years ago)
A Purple
There is no doubt that anyone actively searching for property and selling property will encounter Andrew Craig. I would like to share that the staff such as Jackie and Molly demonstrate a commitment to excellence and service that foreshadows the high standards the Andrew Craig organization clearly and consistently delivers. I have received unsurpassed value, service and care from the team, and would not hesitate to recommend Andrew Craig who will support us through all aspects of the property purchasing and selling journey.
5th Aug 2021 (3 years ago)
M Romano
Everyone at Andrew Craig has been brilliant during my sale. They always responded quickly and kept
me in the loop at all points; in what turned out to be quite a long process! Vicky especially was brilliant, so friendly and professional and went the extra mile! I’d definitely use Andrew Craig again, if I needed to! Thanks ????
Seller
5th Aug 2021 (3 years ago)
M Ward
Me and my partner were looking into buying a house for the first time but didn't really know where to start. We rang Andrew Craig and spoke to Danica who couldn't have been more helpful. She put our minds at ease and explained the full process start to finish. She is very knowledgeable and a credit to your company
5th Aug 2021 (3 years ago)
L Mcalinden
Andrea basham at Andrew Craig South shields branch well done!! Very Professional, responding to any queries and problems quickly and efficiently in a friendly, helpful way. Call Andrea, it gets sorted.
Out of all the traumatic experience of moving andrea was on the ball and sorting everything out, got answers & nothing was too much trouble. 5* for andrea, vicky and the girls at South shields.
4th Aug 2021 (3 years ago)
G Tate
Andrea at the South Shields branch has been absolutely brilliant throughout the process. Excellent communication and a very friendly and professional approach. She has kept us up to date through all stages of the sale.
Seller
3rd Aug 2021 (3 years ago)
H Chadwick
Helpful service and good information provided during our search for a property in the area resulting in a successful purchase and completion. Many thanks for your efforts. Howard and Debbie
Buyer
2nd Aug 2021 (3 years ago)
R Tennet
I would like to thank the superb Team at Andrew Craig for all of the help they provided me with selling my property. All of the team were fantastic and a pleasure to deal with
Seller
2nd Aug 2021 (3 years ago)
C tudor
I am so happy with the sale agent Miss Danica Beech, she was great and very supportive through out the process, if it wasn`t for her,we we still be in a Q with the purchase. Always there, always on top of it, thinking out of the box and finding solutions to any problem that came to the surface.
Thank you so much for being there for me.
If I would ever sell I would ask for her!!!! Brilliant!!!!
Buyer
31st Jul 2021 (3 years ago)
L Hartley
Professional, friendly service. Would definitely recommend. Many thanks.
31st Jul 2021 (3 years ago)
M Hills
Second time using Andrew Craig. Excellent service from all the girls and especially Andrea who helped us to find the perfect property and kept us up to date every step of the way during purchase, and Cara, who is a fountain of information in rentals. As a first time buy to let landlord she’s guided me through the whole process and advised on all of the legalities throughout, and then found and put in a new tenant. Thanks for a great service. Would definitely recommend ????????????
Landlord
30th Jul 2021 (3 years ago)
D Ducasse
Andrea has been amazing through the process of buying our first home. Couldn’t recommend higher, brilliant communication and fantastic customer service. Thank you Andrea and all at Andrew Craig South Shields!
Buyer
30th Jul 2021 (3 years ago)
J Wilkinson
Had a brilliant experience with Andrew Craig, they helped cater for everything I needed, answered any queries and since I'm a first time tenant outside of student living they helped explain everything I need. Couldn't reccomend them highly enough!
Tenant
30th Jul 2021 (3 years ago)
A Ditchburn
Hi I have recently purchased a property from Andrew Craig Estate Agents in South Shields and would highly recommend them, the staff are very helpful and friendly, their customer service is first class and they kept me informed of what was happening at all times, which was much appreciated thanks for everything
Buyer
27th Jul 2021 (3 years ago)
B Charlton
Andrea at Andrew Craig was amazing throughout the whole process of selling my property. She kept me up to date at every stage and was very professional and efficient. I definitely recommend their services.
Seller
23rd Jul 2021 (3 years ago)
R (Becca)
I’ve worked alongside Vicky for the last few months with the purchase of my first property and I couldn’t have faulted a single part of the process. The whole experience was new to me and very daunting at first, but Vicky made it all feel like a breeze. Communication was second to none, the process was clearly explained and the fact Vicky shared my excitement throughout just speaks volumes - this made the process so personal to me and I’ll never forget her kindness. She’s stayed late, communicated after hours and went above and beyond what I would have anticipated and for that I am so grateful.
At times I’ve spoken to other members of the South Shields branch and I couldn’t say a single bad word against them - they’re all fantastic with the same enthusiasm as Vicky and no question was ever a stupid one (and there’s been a few!!!).
Highly recommend Andrew Craig and will be 100% working with them again for future sales and purchases.
Buyer
22nd Jul 2021 (3 years ago)
K Hayes
I would, and already have recommended Andrew Craig to friends and family. I have received fantastic service from Andrea and Vicky in the South Shields branch from start to finish with the my recent Sale and Purchase.
Both have gone above and beyond, I received regular updates throughout with a professional and friendly service.
Thank you!
Seller
22nd Jul 2021 (3 years ago)
R Bryden
Andrew Craig have been outstanding through the whole process of selling our property. From the initial contact, valuation to completion the service has been one of the best I have encountered. A special mention to Andrea who I cannot thank enough for all her help & support during the whole process, she really is a credit to the branch.
Seller
20th Jul 2021 (3 years ago)
L Sanderson
Yet again Andrew Craig have been fantastic. After my last review after our sale fell through, Vicky Gray was appointed this time and as before her help and knowledge has been priceless. It was an awkward sale due to the circumstances the whole country is in at the minute but nothing was too much trouble, and any issues questions answered and resolved usually the same day. Can’t praise enough, both agents we’ve dealt with have been brilliant.
Seller
16th Jul 2021 (3 years ago)
K Capaldi
Can’t recommend Andrea at South Shields branch highly enough. Excellent communication and professional! Made a very stressful time easier. First class
1st Jul 2021 (3 years ago)
A Slesser
Had an excellent experience with Andrew Craig. Managed to secure an absolutely beautiful flat very swiftly and was always able to contact Cara who was very helpful! So happy with my whole experience. Thank you again to Cara.
Tenant
29th Jun 2021 (3 years ago)
M Lincoln
We received excellent service from Andrew Craig South Shields. All staff were extremely friendly and professional and kept us informed on the progress of our sale at all times. They always responded to our enquiries quickly and kept us informed all the way which helped to ensure a smoother process. Having a nominated person to go to in the branch also helped massively as it ensured continuity with the sale and purchase. A big thank you Andrea!
We would not hesitate to recommend Andrew Craig South Shields to anyone who is thinking about moving house.
Mr & Mrs Lincoln
Seller
25th Jun 2021 (3 years ago)
Anonymous Homeseller
One of the most stressful experiences of my life! Legal system antiquated and not fit for purpose.
Sold a property in Scotland 40 years ago and once the buyer and seller have agreed a price they are then BOTH committed. Unfortunately on this occasion, up to the day of 'completion' I was subject to the possibility of the buyer being able to just walking away from the sale!!
It's just SO wrong it should be ILLEGAL!!!
Seller
25th Jun 2021 (3 years ago)
A Ferguson
I have had the pleasure of buying, selling and renting through Andrew Craig,. and have been very pleased with the service. Darren and the rest of the team are really friendly and professional. Recommended!
Seller
24th Jun 2021 (3 years ago)
C Breheny
Our property was put on the market in January 2021 and within days we had lots of viewings booked in and had secured an offer within two weeks. Although this offer fell through, Vicky (our agent) organised more viewings straight away and we accepted a second offer within a few days. Vicky supported and guided us throughout the sale process through to completion and was friendly and professional at all times.
Seller
23rd Jun 2021 (3 years ago)
M Chemaou
Property rented within days with a great service, proactive timely communication and electronic document signing functionality making everything easier.
Landlord
21st Jun 2021 (3 years ago)
L Rose
Buyer
I have only very nice things to say about Andrew Craig Group. They go above and beyond and are so accommodating, responsive, friendly, approachable and professional. We worked with Vicky and she was an absolute delight from day one when we were searching for our new home and then even more so as we went through the process of the sale. She is absolutely exceptional. I would highly, highly recommend searching for your new home via Andrew Craig as the whole process has been completely seamless and stress free.
Buyer
20th Jun 2021 (3 years ago)
D wake
Jackie and the girls in the south shields office, have been excellent, all throughout my interactions. Very proactive and always one step ahead in the house buying and selling market. I'd recommend them to anyone looking for a service that helps, take the pressure and stress of buying and selling to a shared experience.
Seller
6th Jun 2021 (4 years ago)
K Bolam
Jackie was amazing kept us updated every step of the way went above and beyond for us. Would definitely use Jackie again in the future if needed.
28th May 2021 (4 years ago)
B Horn
As a landlord, I’ve worked with Andrew Craig South Shields on a number of purchases, one sale and various lets. The team in the branch are excellent. Recently, a tenant moved out, and true to form, Cara in lettings had me a new tenant that very afternoon. I couldn’t wish for better support in my business.
Landlord
22nd May 2021 (4 years ago)
P Beckford
Andrea was amazing right throughout the very long time frame it took,(solicitors were a nightmare) kept me informed and up-to-date would highly recommend friendly and professional
21st May 2021 (4 years ago)
H scott
It’s been a-bit of a process but can’t thank danika and the team enough in helping sell my parents home. Really helpful and friendly. Thanks again everyone
Seller
16th May 2021 (4 years ago)
J Cherene
House buying can be a nightmare, and due to Covid restrictions and delays from the seller's side, the purchase of our first home took 15 months to complete. We would not have held out that long if it had not been for the constant support and communication from Jackie Anderson, South Shields Branch Manager. I know she will have celebrated as much as we did when we finally received the keys!
Jackie has been amazing, going above and beyond throughout, her care and concern truly genuine. I knew I could ask her about anything and receive a swift and honest response.
We are absolutely in love with our first home, worth the wait. Thank you.
Buyer
10th May 2021 (4 years ago)
P B
Encouraging people to gazump accepted offers on facebook market place - avoid like plague buyers
Buyer
4th May 2021 (4 years ago)
Declan
Andrew Craig estate agents provided great advice when I was looking for the right property for me and answered any questions I had along the way. Special thanks to Cara and Danielle for their help.
30th Apr 2021 (4 years ago)
K Stubbs
We just signed for our first property with Andrew Craig and they were amazing! Helped us with everything we needed for our first home. A special thanks to Cara Smith-Lennox and Danielle Yare for all of their knowledge and professionalism.
Buyer
30th Apr 2021 (4 years ago)
V Stubbs
A very professional service from Andrew Craig letting department, Cara was very quick to respond to any queries we had and guided us through the guarantor process smoothly taking less than a week to complete. Thanks for all your help, would definitely recommend.
Landlord
28th Apr 2021 (4 years ago)
J Campbell
Great service in general from Andrew Craig, Jackie from the South Shields team in particular was very professional throughout. Her sensitive approach to our very difficult circumstance in selling my friend’s property was so very welcomed. Would highly recommend.
Seller
28th Apr 2021 (4 years ago)
F Bowman
In 2019 we were purchasing a house from Andrew Craig Estate agent, I could not recommend Darren enough. During the property purchase he was at all times helpful,forthcoming and approachable. If we were to sell a property I would look no further. Faye & Gary
Buyer
20th Apr 2021 (4 years ago)
L Thornton
Even though i never sold my property i would highly recommend Andrew Craig, i had a very professional experience with all the staff but more excellent customer service skills with Jackie. Very responsive and experienced in her profession.
Seller
9th Apr 2021 (4 years ago)
B Richardson
Having used a number of letting agents in the North East, I was on the verge of selling my property, rather than renting it out, as I was done with estate agents. Then I met Andrew Craig. This company has renewed my faith in estate agents. They respond in good time, work very hard despite CoVid and take care of my house the way I would, if I was living in it. My tenant is moving out and there will be another moving in not long afterwards. Excellent service.
I would recommend them before even thinking about other agents.
Landlord
8th Apr 2021 (4 years ago)
H Hornby
If you are looking for an estate agent in the South Shields area, I cannot recommend Andrew Craig highly enough. I have dealt with estate agents on many occasions, and none have come close to Andrew Craig. I was kept up to date all the way through. Not once did I have to chase them for information or feedback - it was a breath of fresh air to deal with an estate agents like this. Andrea, in the Fowler Street office, deserves a special mention as she was absolutely amazing from start to finish.
8th Apr 2021 (4 years ago)
D Phinn
Great agent to work with , I use Andrew Craig regularly ,friendly hard working staff working for the best estate agency in South Shields ????????
3rd Apr 2021 (4 years ago)
C Tibor
I have got fast and responsive service from Andrew Craig Estate Agents.
This is our best agency experience ever.
Thank you Cara and Danielle
2nd Apr 2021 (4 years ago)
K Craggs
Great input and very knowledgeable about the local property market. Thank you Cara for all your help today
1st Apr 2021 (4 years ago)
C Glass
Always a pleasant experience. Georgia always responds very quickly to ensure our viewing appointments are booked in efficiently.
31st Mar 2021 (4 years ago)
T Sheriff
We recently purchased a house through Andrew Craig. We were dealt with by Andrea and my partner and I can't speak highly enough of the service we received.
We felt reassured to have Andrea at the end of the phone and she couldn't have done enough to help us. When selling a house in the future (which is hopefully not for a while) we would be likely to sell through Andrew Craig because of the high level of service we received.
Buyer
31st Mar 2021 (4 years ago)
A Kirby
Very professional and great Customer Service. This is the second property I have sold via Andrew Craig and I have also bought from them. They have never let me down. I highly recommend them and in fact have already suggested that friends use them.
Vicky was very helpful throughout this last property sale, professional and followed through the sale process from start to end.
Dispite Covid, we have still been able to do everything required, to sell the property, but following all government guidance.
Seller
30th Mar 2021 (4 years ago)
A Johnson
The team at Andrew Craig South Shields have always been more than helpful when it comes to both buying and selling my property.
Great advice is given on both and they make you feel very comfortable with the big decisions involved in purchasing property
Seller
29th Mar 2021 (4 years ago)
L Graham
I’ve worked with Darren, Jackie and the team for several years. Highly recommended. Total professionalism with a drive and determination to support you. With personal experience of both sales and purchase they have 100% recommendation from me. Complete integrity and transparency to ensure you are well looked after regardless of your journey.
27th Mar 2021 (4 years ago)
A Graham
I reached out to Andrew Craig a few months ago as I was looking to buy a house. The valuer Darren was very helpful and professional he put me in contact with the financial advisor Anthony who was very informative. I would highly recommend.
Buyer
25th Mar 2021 (4 years ago)
S cox
Excellent support and comnunication. I gave Cara my full requirements.
Hey presto she managed to find me a lovely home.
It ticked every box.
Many thanks
16th Mar 2021 (4 years ago)
N Massingham
Thanks so much Jackie! Jackie was great in guiding my friend and i through our 'First Time Buy'. She truly made a daunting process a simple and stress-free one, from initial property search, to submitting offers and keeping us updated on the chain. Thanks Andrew Craig, and Jackie, for a first-class service.
Buyer
11th Mar 2021 (4 years ago)
L campbell
I can’t fault the service we received from Andrew Craig during the sale of our home and the purchase of our new one. Jackie went above and beyond to keep us updated and ensured we understood the next steps throughout. The South Shields branch is a pleasure to deal with. Thanks again!
Seller
9th Mar 2021 (4 years ago)
K carr
I have purchased a property which was being marketed by Andrew Craig South Shields. I can only say the service from Vicky was superb. She has been so helpful with this purchase I would not hesitate to recommend her with regards to buying a property sale.
Thank you so much Vicky, your help has been greatly appreciated.
Buyer
9th Mar 2021 (4 years ago)
M Hills
Great service. From an accurate valuation to begin with / good photos and a presence on all the main property sites we were very happy with the service provided. We were notified of each agent accompanied viewing, and provided with feedback each time. Once an offer had been accepted we were regularly updated on the buyers progress/position and would definitely use again if needed. All in all, everything went smoothly and as expected.
Seller
9th Mar 2021 (4 years ago)
A West
I seldom leave reviews but felt I had to in this case. I was involved in a complex purchase of a property and found the professionalism and support of Danica to be invaluable from start to finish. Her patience and the overall service she provided was excellent. I enjoyed dealing with her as every correspondence was replied to in minutes and she could not do enough to help-really going above and beyond. Thanks to her I look forward to dealing with Andrew Craig in the near future-thanks so much for all your help and first class service! Andrew West
Buyer
5th Mar 2021 (4 years ago)
C Don
I must say from the moment of the first inquiry to getting the tenancy signed and over the line Cara was absolutely first class in her service.
Being self employed has been frustrating in the past when in terms of credit etc but she was understanding from the off and really took my personal circumstances into account enabling me to find my PERFECT home - Self employed doesn't mean a credit risk and these guys will work with you instead of just ticking boxes like many other property agents.
Thanks again Cara - this would not have been possible without your kind attention. THANK YOU. You are a true asset to your company!
Tenant
10th Feb 2021 (4 years ago)
Anonymous Tenant
Cara was the agent who put me contact with the right office she communicated with me on a few occasions kitchen and was most professional and courteous and most helpful she certainly is a credit to your company stay safe and take care in these ever-changing conditions. Glenn
Tenant
9th Feb 2021 (4 years ago)
Anonymous Homeseller
Very few viewings and we took it from them after about five months. They did try to get us to auction the house but we could see no advantage to this as the price would be lower and the fees higher.
Seller
13th Mar 2020 (5 years ago)
Anonymous Homeseller
Excellent Agents very reasonable price and kept me fully in the loop with sale developments.
Nice personal service.
Seller
3rd Mar 2020 (5 years ago)
B Baggett
I didn’t end up renting through Andrew Craig but they were very kind and worked with me on refunding a holding deposit. They reached out to me first and had it sorted within hours of me getting back with them. Everyone that I spoke was extremely helpful.
Tenant
29th Nov 2019 (5 years ago)
A McNamara
Left my family which included a baby and a pregnant women without heating for 72 hours. Then when we had a major electrical fault in the house we where waiting 48 hour with no access to ligting upstairs and they thought that was all 'done in a timely manner these both happened over winter. Worse estate agents ever. Do not use
Tenant
17th Nov 2019 (5 years ago)
S Ashburner
Very good quick sale achieved
Seller
8th Jul 2019 (5 years ago)
D Gibson
This is the 4th time I have used Andrew Craig Estate agents to sell my property and they haven’t let me down yet. The staff are very knowledgable of the market and they know how to get you the best price. Throughout each process their communication has always been second to none. Compared to others they are streets ahead. Definitely my agent of choice.
Seller
4th Sep 2018 (6 years ago)
R gray
Even after reporting a faulty gas boiler and being left 24 hours with no heating in the winter, with 2 small young children, we still have not been contacted by anyone regarding this issue so maybe its times to take matters further, lets not forget you have our windows nailed shut, we almost had a fire the other day and could open windows to let smoke out its a safety breach, not to mention the leaking from the boiler that had ruined several irreplaceable documents, ever time you send someone out the botch it up the case of the boiler is not on correctly, I would be here all day listing the faults, and no body does absolutely nothing about it!! WE WILL NOT BE PAYING A SINGLE PENNY IN RENT ARREAS AND WILL ALSO HAVE THE RENT STOPPED!! UNTIL ACTION IS TAKEN!!
Tenant
20th Nov 2017 (7 years ago)
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