K Broomfield
Gemma at Aston Knowles has been absolutely fantastic in the sale of our home. She took enormous care over our sale, creating fantastic marketing and undertaking many viewings and negotiating the best possible price for our house. Her communication has been regular and thorough; from feedback on viewings right through to the end of the sale progression process. I wouldn't hesitate to recommend her and her team for your house sale or purchase so if you're considering them, go for it!... Read more
Seller
2nd Apr 2025 (14 weeks ago)
D Lamonaca
We want to express our gratitude to Lauren, Gemma, and Amy for their exceptional support throughout our house-hunting journey. They were always prompt and attentive in responding to our queries, whether by email or phone, and provided invaluable assistance in such a challenging market. Their professionalism and dedication made the process much smoother for us. We wholeheartedly recommend Aston Knowles.
Thank you,
Michael and Daniela... Read more
P Merrington
Very professional service. From our initial meeting, through all the viewings and throughout the final legal process we were really impressed with the way our house sale has been handled.... Read more
Seller
10th Dec 2024 (6 mo. ago)
S Sutton
Simply First Class service and so so knowledgeable about the local market. Gemma and the wider Lettings team know their stuff if you're looking for a "higher" end rental. Dealt with AK for over three years and I've absolutely no doubt I'll use them again to Rent, Market or Buy in Four Oaks/Sutton/Little Aston. Brilliant people all round... Read more
24th Nov 2024 (7 mo. ago)
L Dyer
As an estate agent i seriously can’t think of anything negative to say, they are all just superb people ???? Sophie the LEGEND sold one of my properties for £300,000 more than what another estate agent in the area was telling me it’s worth, and then also finding us our dream home at the same time. I’ve used Sophie twice to sell a property now and both times she’s delivered.
I can’t recommend Aston Knowles enough! Excellent throughout!!
Appreciate everything you’ve done for us from Lloyd and family.... Read more
Seller
23rd Oct 2024 (8 mo. ago)
M Raybould
We had excellent service from all the team at Aston Knowles during our recent Sale and Purchase. Their skill and expertise was very much needed during these current tricky market conditions. They provided numerous potential purchasers and handled all the viewings with care and precision. They took the time to understand our property and matched us to a suitable, proceedable buyer. Whilst no Sale and Purchase is trouble or stress free, Aston Knowles were a calm voice and a steadying influence. We are hoping never to use them again, as they found us the house of our dreams. Would I recommend them, yes most definitely.... Read more
Seller
22nd Oct 2024 (8 mo. ago)
M M
Amazing so kind than understand about autism learning disabilities... Read more
20th Jan 2024 (1 year ago)
A Willey
Aston Knoll came to look at house. Did not show any interest. She said she would be in touch. Not heard a word from them since.... Read more
24th Nov 2023 (1 year ago)
C Mitten
Viewed a house with Gail. She was very professional and polite. We didn’t feel rushed at all. She answered all our questions, if she didn’t know the answer she found it out and rang us back the same day.... Read more
19th Sep 2023 (1 year ago)
J Miller
Been using Aston Knowles now for two years and fantastic service.
Have no complaints and Gemma is an absolute star... Read more
11th Sep 2023 (1 year ago)
K Knowles
Professional service, always ready to help when required. Would highly recommend... Read more
5th Sep 2023 (1 year ago)
M Górczy?ski
Always organised and very professional. Super friendly and knowledgeable staff happy to help whenever you have any questions.... Read more
8th Aug 2023 (1 year ago)
A Ijanusi
Lovely view... Read more
25th Jul 2023 (1 year ago)
B Fenaiech
Very helpful staff. Were very supportive and kept chasing the people that needed chasing in order to speed up the process. Never let me down and always a pleasure to talk to.... Read more
4th Mar 2023 (2 years ago)
Amy
We recently purchased our forever home from Aston Knowles and they were hands down the best agents we dealt with during our search. Everyone in the office was incredibly friendly and knowledgable. Gail, Vicky, Sophie and Gemma were our main contacts and despite tricky sale on our end of the chain where our sale fell through, we couldn't ask for more from them! Always ready to answer any questions and although we were buyers we felt they were our advocates and incredibly respectful, whilst working to the seller's best interests. If we did ever need to sell/buy again we wouldn't hesitate to use Aston Knowles!
After we had moved in, Aston Knowles was still on hand to give advice on local gardeners we may need in the future. Once again, we could not ask for more! Thank you Aston Knowles team!... Read more
Buyer
5th Feb 2023 (2 years ago)
K KitKat
Amazing real estate agency. They go above and beyond for their clients.... Read more
2nd Aug 2022 (2 years ago)
S Tsekpo
Very good, friendly and professional service provided.... Read more
28th Jun 2022 (3 years ago)
A Bennett
Aston Knowles team have been wonderful from our initial meeting to our completion. Kept us informed every step of the way & pushed things when necessary. Always there when needed. Wouldn't hesitate to use again & recommend to others. A big thank you to all the friendly team who assisted us, much appreciate all your hard work.... Read more
Seller
31st Mar 2022 (3 years ago)
D Long

Very Poor Service - Even worse when you ring the one of the Directors to complain!
We registered with Aston Knowles as cash buyers, we have in excess of £2.5m to spend, we are willing to do work, even knock down and rebuild if needs be, we do not need to sell our house. So in my eyes we are the ideal buyers for someone looking to sell. What we expected from Aston Knowles was to simply let us know of any houses coming to the market place, either prior to listing or when listed. Anyway, having trusted Aston Knowles with our details, we sat back and waited for our ideal home to come market, we. Having took a glancery look online over the weekend we noticed a property listed with Aston Knowles that fitted our requirements. We rang to arrange a viewing to be told we were too late last viewing were 2 days earlier and final offers were due that day, they flatly refused to let us view the house. I then rang back and asked why we didn’t get a call on the property as we were registered with them only to be told the client requested not to contact people on there books only to list on Rightmove? Really!, What a pathetic excuse for them failing to do there job properly. I’m on your books I have cash, I have nothing to sell, just call me? Just for the records the house was listed with the Sutton Coldfield branch! PS when people ring to cpmalin, don't overtalk them, don't insult them with silly excuses, take ownership for your mistake and apologise...... Read more
Buyer
31st Jan 2022 (3 years ago)
M Nash
On behalf of the Nash family as purchasers of one on your properties we would like to thank Gail and Vicky for your professionalism and quick response in responding to any queries we had.
Aston Knowles offered a first-class service throughout and we would have no hesitation in recommending your company to prospective vendors.
Karen & Chris Nash... Read more
Buyer
23rd Nov 2021 (3 years ago)
M Lennon
Gail and her team showed us the importance of using a professional estate agency.
We initially marketed our house with an online agent who generated little interest.
Gemma from Aston Knowles followed up with us and we decided to give them a try.
What a difference! Professional, empathetic an amazing team who really know how to do the job. From Gail who within 4 viewings had secured 2 offers, to Vicky keeping us updated, they were all fantastic.
They sold our house within 1 week of instruction and then managed the whole thing through to completion with an unrivalled level of professionalism.
We cannot recommended this team highly enough.
Thankyou Gemma, Gail and Vicky.... Read more
Seller
23rd Nov 2021 (3 years ago)
M Reardon
Having viewed and enquired on a very attractive property on the Aston Knowles website, our interest was handled efficiently and professionally through to completion. Gail was knowledgeable, informative, responsive and friendly throughout, making the buying process as stress free as possible, not an easy task!... Read more
Buyer
23rd Oct 2021 (3 years ago)
G Blunt
Staff were very friendly and helped to push through our purchase. I would recommend the team as there was a real personal touch to the service we received. Thanks... Read more
Buyer
3rd Oct 2021 (3 years ago)
We were initial impressed with sales pitch, but felt as time went on the asking price was too high and staff lost interest.... Read more
Seller
17th Jul 2021 (3 years ago)
D Ryan
Recent experiences with this Estate Agent, has lead me to change a previous review. They are very professional and knowledgeable with regards to the properties they have for sale. In particular we found Gail vey professional and friendly.... Read more
23rd Jun 2021 (4 years ago)
J Foxall
I have thoroughly enjoyed meeting the team at Aston Knowles who have worked diligently through Covid to secure the sale of our property. Once meeting Sophie and then Gail I was confident of the best experience to ensure our sale despite all the restrictions of Covid. Gail was extremely professional in all regards with timely notice of viewings, her approach at the viewing and constant feedback afterwards, and this service was backed up with all the team in the office. Once our property was sold I liaised with Vicki whilst the sale was going through and this process also ran smoothly. I would have no hesitation in recommending Aston Knowles to others or to using them again should the need arise.
Thank you girls
Jane Foxall... Read more
Seller
25th Mar 2021 (4 years ago)
R Dubb
I have found all Aston Knowles staff to be very responsive and friendly. Their approachable nature has enabled us to develop a mutual understanding of each other's needs.... Read more
7th Mar 2021 (4 years ago)
R Ash
Gemma was very good in helping us get two new tenants for our property. Friendly, knowledgeable and helpful, I would certainly recommend Gemma if you are looking for a rental.... Read more
Landlord
27th Feb 2021 (4 years ago)
P Beddis
Aston Knowles sold our home during the first wave of the Covid pandemic which was an extremely challenging period for the housing market. Gail Rooker and her colleagues were extremely patient and conscientious in dealing with a variety of potential buyers. They concluded the entire process professionally and achieved a successful outcome. Aston Knowles is a high quality business managed by very competent people.... Read more
Seller
23rd Feb 2021 (4 years ago)
S Bassi
We have worked with Aston Knowles on both the purchasing and letting side, and got to know both Gail and Gemma well. They are professional, manage expectations well, responsive and personable. Highly recommended.... Read more
20th Feb 2021 (4 years ago)
C Stockton
We are very pleased with the whole team at AK. They understood our requirements for the sale of our property and provided great advice and support throughout the process. Would definitely work with them again.... Read more
Seller
18th Feb 2021 (4 years ago)
S Kydas
We had an excellent experience with Aston Knowles. They were fair, realistic and worked together as a team to achieve a desired outcome for both us and the buyer. They were professional and responsive at all times. We have no hesitation in recommending Aston Knowles and would use them again, given the opportunity.... Read more
Seller
17th Feb 2021 (4 years ago)
A Emmerson
From the very first conversation to the very last handover of keys and even after we had moved in !! the attention to detail was second to none.
The professionalism and standards of all staff are exemplary and although dedicated staff are responsible for certain fields of expertise everyone was able to help with everything.
In the middle of a pandemic moving is not easy but Aston Knowles were always on hand (even at antisocial hours ) to smooth the process along.
We are immensely grateful...Lisa Nic & Amelia Emmerson... Read more
Buyer
12th Jan 2021 (4 years ago)
J Denton
Friendly professional service, superb communications from both the sales and contracts team.
All questions throughly answered and nothing too much trouble... Read more
1st Dec 2020 (4 years ago)
R Kettel
We engaged Aston Knowles to sell our home, having identified a property in February 2020 suitable for our "downsizing" move. It was then necessary to abort the process in March due to the Covid-19 pandemic before renewing our interest in late May. We were most impressed with the personal and professional service particularly the handling of house viewings to comply with the Covid protocols. The attention to detail provided by Gail Rooker was personable and first class throughout the process supported by the office administrative team. We were constantly updated on progress, culminating in a most satisfactory sale and purchase completed at the end of October.
We would have no hesitation in recommending Aston Knowles.
Rodney & Alyson Kettel, Sutton Coldfield... Read more
Seller
22nd Nov 2020 (4 years ago)
P Howard-Snowden
Without doubt the most professional estate agent we have ever worked with and achieved 97% of asking price. Aston Knowles took time to understand our home, produced a brilliant brochure, filtered viewings to those with serious interest, accompanied every viewing in a professional, friendly way. They kept us updated throughout and were a pleasure to deal. They inspire confidence and deliver!... Read more
Seller
17th May 2020 (5 years ago)
I Hinton
Aston Knowles marketed and sold one of our properties in January.
It didn't prove the smoothest of sales due to circumstances beyond their control, but throughout they were courteous, professional and pro-active in keeping everything progressing. I am sure the sale would have taken a lot longer without their efforts and guidance.
A special thanks to Vicki who kept me fully informed and updated throughout the process.... Read more
Seller
22nd Apr 2020 (5 years ago)
T Sutparkmeth
We used Aston Knowles to sell a house that was used as a church Manse, but was needed to be sold in order to fund the purchase of another one in a different location. The staff at Aston Knowles were courteous and helpful.... Read more
Seller
7th Nov 2019 (5 years ago)
A Mulligan
The Aston Knowles Team are fantastic, going the extra mile to make the stressful journey of purchasing a home seem easy. I have tried many of the competition and believe me you are getting short changed if you don't go with Aston Knowles. Highly, Highly Recommend. Special Mention to Gail and Will for their extra efforts with opening up for additional viewings.... Read more
Buyer
30th Jul 2019 (5 years ago)
N Bains
Vickey and I would like to thank Sophie and her team at Aston Knowles for finding us a house that was just perfect for us. Sophie and her team were very supportive and honest through out our house hunting process. I must say Aston Knowles stand out from all the typical Estate Agents in Sutton Coldfield, especially in our recent experience of house purchase. We felt Aston Knowles provided us with a high ethical standard of service. We will definitely always use Aston Knowles for any future property purchases and would recommend them anytime with out hesitation.... Read more
Buyer
29th Oct 2018 (6 years ago)
S Hood
Dont no it... Read more
30th Aug 2018 (6 years ago)
H Worrall
Great service... Read more
24th Jun 2018 (7 years ago)
G Love
I do not normally do reviews but in Aston Knowles case I can honestly say that Sophie and the girls were excellent in handling the sale of my house.... Read more
Seller
25th May 2018 (7 years ago)
L betts
Asto Knowles staff here were extremely professional, friendly, understanding and very helpful to us during the whole process of marketing and subsequent sale of our property. It was very useful to always have a contact at hand.Would definitely recommend Aston Knowles to buy or sell property with.... Read more
Seller
18th Nov 2017 (7 years ago)
M O
Excellent professional service from friendly approachable staff. We would highly recommend Aston Knowles.... Read more
15th Nov 2017 (7 years ago)
P Stringer
We would like to thank the whole team at Aston Knowles for handling the sale of our home in a very professional and competent manner from marketing to completion. Queries were answered efficiently, it was never necessary to chase up feedback and Elizabeth and Gail did a first class job when doing viewings. We would have no hesitation in recommending Aston Knowles.... Read more
Seller
1st Jun 2017 (8 years ago)
whibberz
My wife and I can't speak highly enough of Aston Knowles and the team that work there.
The property we purchased was especially challenging as it was a lengthy purchase process and required a number of visits to the site with various specialists due to the property condition. At all times the team (Gail, Liz and Sophie) were professional yet approachable and friendly too.
I can (and have already!) recommended them to others to use.... Read more
Buyer
25th Oct 2016 (8 years ago)
H Hitchman
Aston Knowles are a pleasure to work with. We viewed many properties with Liz, who is always professional but relaxed to be around when viewing. We are extremely picky, often spending a lot of time at properties to really get the feel for the place and Liz was always extremely patient with us and never made us feel like she was in a rush to get elsewhere.
We have viewed with lots of estate agents in Sutton Coldfield and registered our details with all them. Aston Knowles were the only estate agents to regularly call us with new properties and get us in ahead of the crowds to view. In the competitive market of Sutton Coldfield this was fantastic advantage!
Could not recommend more!... Read more
9th Sep 2016 (8 years ago)
A Rees
We purchased with Aston Knowles
Went very smoothly and if we ever sold our property would certainly use Aston Knowles to handle the sale, friendly helpful staff who certainly qualify the buyer (us)... Read more
Buyer
2nd Sep 2016 (8 years ago)
R Baker
I tried to use this company to sell or rent my house due to a job move. I was promised a representative would call to assess the value but none was forthcoming. I called several times that week and on the last occasion was told that the person I needed was on holiday, but would call back.
After a week I still had not received a call. So I gave up and put my house on the market with another agent, who returned my call and came out the next day.
I do not see the point in an agency who cannot return calls or who are unavailable without any other staff to carry out duties in their absence.... Read more
1st Jun 2016 (9 years ago)
S Atkin

The worst company I have dealt with.
Unprofessional.
Dishonest and lazy.
I waited ages for a viewing, and then got cancelled. When the MD of the company did finally turn up, it was over an hour late!
I was promised a letter in the post and an email.
I got neither.
I called to ask where they were.
I was told they were on their way.
They did not arrive.
So I called again. I was given some personal nonsense and lots of silly excuses.
Still no email or letter after a week.
I called again.
I was told that the email they had for me was incorrect. I gave the correct one.
The letter had still not arrived.
After another week there was STILL no email or letter.
I rang again.
Sophie it seems was out on appointments. I left details and awaited a phone call.
It didnt happen.
I rang her mobile and left a message.
Still nothing.
I rang the office in the afternoon.
Sophie apparently was off in the afternoon.
So, how does someone run a successful company as MD when they have little or no respect for their clients?
If this is the way businesses are run, then I will start one myself!
Unprofessional, rude and utterly insulting.
There will be plenty of other estate agents who will be happy to take my money - Sophie from Aston Knowles on the other hand, will not!
Be very aware that she talks the talk and promises lots of useful information, but its all fluff. Nothing ever gets done.
Worst company I have ever dealt with.... Read more
27th May 2016 (9 years ago)