M Percival
We booked an appointment to view a property on Saturday 20th April. Just after appointment time when we were at the property got a call to say the person who was showing us round was ill and he had the keys to the property. We were very annoyed not been told earlier. Looking on line a couple of days later the property was sold how strange. I wondered why they didn't contact us to rearrange the viewing. Not very professional.... Read more
25th Apr 2024 (9 mo. ago)
E Hunter
No comment not used this service... Read more
23rd Dec 2023 (1 year ago)
A ghorbanpour
thank you Daniel bright to make everything easy for me. The letting experience was amazing... Read more
Landlord
6th Dec 2023 (1 year ago)
S Tseesuren

Not the best experience, if just trying to arrange a viewing is this difficult, cannot imagine actually purchasing a home from them. Filled a form on the website to arrange a viewing, not heard anything for 2 days. Rang the office asked to view a property, was told cannot get in touch with the homeowner. I'll call you tomorrow. No phone call the next day. Same agent rang me on Monday asked for availability, told her suitable times. Agent asked for MAIP if she was to book a viewing. Which she had not mentioned anything the week before. Sending over the MAIP is not an issue at all. It's the overall experience and treatment. Very very poor customer service. It's like they don't want to sell you a house. Agent could've handled the situation much better but I don't think she has any communication or customer service skills. Which resulted in me saying, forget about the whole thing and unsubscribed to any communication from the estate agent. Shame, lost a potential buyer.... Read more
Buyer
21st Aug 2023 (1 year ago)
P Maniktala
Friendly staff... Read more
24th May 2023 (1 year ago)
D Rafter
Don’t use Bridgefords, fine when on sale despite 2 no shows. Once sold, total radio silence bar three calls all of which driven by others in the chain, we did all the work. Absolutely unhappy paying them a fee. Definitely would not use or recommend to anyone else.
I would however highly recommend Think Estate Agents, Matthew is fabulous!... Read more
Seller
24th Mar 2023 (1 year ago)
R O'Neill
I have very recently sold my home with Bridgfords. I cannot recommend the company enough. Shannon was the main estate agent for the sale and was amazing. She always responded quickly, kept me updated, was friendly, warm and empathetic to the situation - she even supported me when I left my house and was upset on the phone to her! If Shannon wasn't available (house viewings etc), Caroline and Deb were equally as supportive and dealt with my queries etc in Shannon's absence. I was always made to feel very welcome when I popped into the branch and never felt I was taking up time (I like a gab!). The photographer was brilliant too. In addition, I used other services provided/suggested - conveyancing, surveying and mortgage - again all excellent. Two family members are now using Bridgfords due to my recommendation. Thank you all so much!... Read more
Seller
12th Mar 2023 (1 year ago)
S Johal
Always answer the phone ??... Read more
2nd Feb 2022 (3 years ago)
A Trapasso
Had a long completion process buying a property but I must admit I would have given up if it wasn't for Shannon. Helped me along the way, liaised with all relevant parties and the rest of the team assisted if when Covid tried to delay matters more. Thanks to a great team and especially Shannon.... Read more
Buyer
1st Feb 2022 (3 years ago)
S Poole
Recently completed our purchase through bridgfords and cannot recommend them enough. We primarily dealt with Shannon who went above and beyond at every step of the process and made sure everything was running smoothly always keeping us in the loop and offering fantastic support and advice during each step of the process! Shannon and the other members of staff I had the pleasure of dealing with (Caroline, Deb and Ashley) were responsive, enthusiastic and supportive throughout! Communication was first class! Very pleased with their service!... Read more
Buyer
30th Dec 2021 (3 years ago)
I Corcoran
Cannot recommend Bridgfords highly enough. I posted on a local group page on Facebook and 90% of the responses recommended Bridgfords.
Caroline came round to value our home and immediately won both myself and the wife over with her enthusiastic and professional approach. Photo's were arranged for the Wednesday, went live Friday morning, 8 viewings booked for the following day within 6 hours of being live, then we accepted an offer well over asking price the same day.
Nothing was too much trouble for any of the staff. We dealt most with Caroline and Deb, but they all worked brilliant together as a team towards our completion. Poor Deb was generally our "go to" person, liaising with us, our solicitor, buyers solicitors, buyers agents, etc.
Thanks again to all... Read more
Seller
6th Dec 2021 (3 years ago)
D Montandon
Bridgfords have been what can only be described as amazing!
My partner and I had a few valuations done that we were not happy with and then Caroline from Bridgfords came along and not only got us what we were looking for but more!
It didn't end there though, between Caroline and Deb, they helped us find our forever home and made a very stressul situation so much easier.
The level of customer service we recieved was exceptional and this only added to what we already deemed great value for money.
There is a reason their sold signs are popping up all over Penketh and the surrounding areas and that is because I truly believe they go above and beyond to help you sell your house for the right price or buy your dream home all whilst making you feel like number one.
Thank you Bridgfords.... Read more
Seller
15th Nov 2021 (3 years ago)
C Mushet
Fantastic first class service. Deborah, Caroline and Shannon fantastic and professional at all times. Calls always answered or replied to quickly. Deborah was first class and went the extra mile to get my completion through. Perfect.... Read more
Seller
3rd Nov 2021 (3 years ago)
K Craft
Couldn't get through to anyone and kept going to answering machine.... Read more
21st Oct 2021 (3 years ago)
M Shaw
Absolutely 1st class service. Ashley and Victoria have been amazing from the start.... Read more
12th Oct 2021 (3 years ago)
S Cho
Shannon was approachable, professional and incredibly helpful. My experience with this service was completely faultless, I would highly recommend to anyone! The process of viewing was fully supported and lot of information provided. Brilliant.... Read more
13th Sep 2021 (3 years ago)
J ellis
Bridgefords have been great in helping us to achieve our first property. Caroline and Sharron have been tremendous in communicating with us and have been a breath of fresh air. We could not be happier and are greatly appreciative of their help. Demi & Jake :)... Read more
Buyer
28th Jun 2021 (3 years ago)
A Kadi
Great service and helped to get the best price for our home. Always happy to help and processional throughout. Highly recommended.... Read more
Seller
8th Feb 2021 (4 years ago)
O Hernandez
Great friendly service and lots of useful advice. My house sold in two days for more than I expected... Read more
Seller
6th Jan 2021 (4 years ago)
C pokato
A big thank you to Caroline and Deborah at Bridgfords Penketh. They went above and beyond to ensure the completion of our property before Christmas. Fantastic service, highly recommended!... Read more
23rd Dec 2020 (4 years ago)
P Nagra
Had a great experience with Caroline and the entire staff at Bridgfords Penketh. Viewed my property and had it sold in no time. Helped me with the entire process and have no trouble recommending this branch. Many Thanks Paul... Read more
Seller
18th Dec 2020 (4 years ago)
P Fox
Caroline and the team were excellent, they took the stress Out of the whole process. They sort the viewings, progress feedback and keep you fully up to date. Sold both properties very quickly, literally within a couple of weeks, absolutely superb ????.... Read more
Seller
16th Dec 2020 (4 years ago)
I would recommend the team in Bridgfords Penketh without hesitation, friendly, professional and responsive. We received quick responses to questions and where kept informed of changes in the sale, the advice given was accurate and timely. All in all an excellent service when selling a house in a very challenging time. Thanks in particular to Caroline, Debbie and Molly.... Read more
Seller
27th Nov 2020 (4 years ago)
L jones
I would definitely recommend using bridgfords in penketh. I have just bought and sold my property with them and my experience with the team was excellent. The stafff Caroline, Debbie and Mollie go above and beyond, they allowed me to view properties on sundays (their day off) not any sunday but a fathers day also sat with the old lady that I was buying my house from while the survey took place. It was a very stressful time selling a house during the pandemic but all the staff at bridgfords helped it go smoothly. I would definitely give them 5 stars... Read more
Seller
26th Nov 2020 (4 years ago)
P musson
We would like to thank Caroline and her team for the great help and support provided in recently selling a property. The team went to great lengths to aid us to completion, we would strongly recommend if you are selling your property in the local are to use Bridgfords in Honiton Way as the service provided was excellent.
Thanks, Paul & Jayne... Read more
Seller
24th Mar 2020 (4 years ago)
K Farrall
Review for House purchase , Via Bridgfords in Penketh ,
Myself and my wife would just like to show our appreciation for the hard work and commitment shown to us from Caroline and her staff , these things take time and to always be greeted with information and positive actions made the whole process more enjoyable , all the team were very helpful and I am now pleased to say that we have got the keys and ready to move in , I would whole heartedly recommend the services of Bridgfords especially the team in Penketh nothing was ever too much of a problem , if your looking for a great team to buy from or sell with then contact Caroline she is always readily available and willing to walk you through the process, once again many thanks to you all.
Regards Mr & Mrs K Farrall... Read more
Buyer
19th Mar 2020 (4 years ago)
C Bradley

Sold my house 2years ago there pros and con with Bridgefords. The good thing was they were fast out of the blocks with how much there fees are and what you get for your money, other agents seem to mess about. Bridgeford are very expensive never accept their first price, quoted £2300 plus vat then they knock £500off, I requested they did the viewings as I wasn't living in the area.
Do not go with sale price offers overs only unless you have got a queue of buyers. I had no offers with that type of sale, they want me to reduce the house by 10k and keep offers over, I refused and they took offer over off, Bridgefords weren't keen on me requesting it, but the house sold within weeks of doing it.
Never go with their solicitors it's very expensive I shopped around for half the price and they were local.
Customer service was very good for the first few months at Bridgefords Ashton, then it seem to go bad that they didn't seem to be bothered anymore. I would never go with Bridgefords again due to the last phone call I had with them. Every had exchanged OK and the new buyer was moving in on the Monday I had posted the spare keys with a note at Ashton Bridgeford on the Sunday at their request. Got a call from my solicitor on the Monday saying the buyer wanted to know where the spare keys were, contacted Bridgefords Ashton about the message about the keys they said the buyers got them. (would of been nice if you had told the buyer he had all the keys). Then I thought Bridgefords would have said something like hope you were happy with service and many thanks for your business, no they said in an arrogant manor "anything else you want" I said no as long as the buyer got the spare keys, then they slam the phone down.
Don't go with Bridgefords expensive, customer service starts good then slips to where they speak to you like dirt.... Read more
Seller
5th Mar 2020 (4 years ago)
J Neumann
I'm extremely happy with the work done by Bridgfords, very quick and easy transaction. We must have viewed the house 10 times but they remained helpful and patient. Special thank you to Molly who was our regular go to!
Highly recommend and would definitely use again.... Read more
2nd Feb 2020 (5 years ago)
J Rowlands
Myself and partner have been corresponding with Bridgfords in Penketh since viewing a house they were selling that we were interested in viewing. Upon viewing the property, we met a wonderful, helpful, and very friendly estate agent called Molly. Although the property we viewed and met Molly in wasn't what we were looking for, Molly was in constant contact through email and over the phone with information on potential new properties we may be interested in. She has collected feedback on each viewing we have had, answered every question we asked and has generally been a great help to us both. We are confident that with Molly and Bridgfords help we will find our forever home. Molly is a credit to Bridgfords office in Penketh. Thank you for all of your help so far. Kind regards, Jenny and Helen.... Read more
26th Jan 2020 (5 years ago)
R Glysen
They finally shifted our house!
They got a good price!
Thank you!
It took ages, conveyancing is never straightforward. We lost a couple of buyers, not Bridgefords fault.
But we got there in the end!... Read more
Seller
16th Jan 2020 (5 years ago)
M Catesby

When we wished to sell our house earlier in the year, we had had previous dealings with both Karen and Paul when viewing a property in late last year. We were so impressed with their happy and welcoming personalities that we didn't even think twice about choosing them to sell our home.
It has been a long road for us, and along each step of the way everyone in the Penketh office has been easy to contact and very personable with both of us. We both work varying shift patterns around the 24 hour clock and this was no issue at all for anyone at the office. They have been extremely helpful and accommodating in every way possible. You can clearly tell they enjoy their jobs and have a passion for selling homes not houses. Thank you all so much for everything you have done for us and continue to do.
I would highly recommend anyone to use Bridgefords Penketh. Having heard horror stories about other nearby estate agents, I wouldn't even hesitate to use them again should we need to in the future.... Read more
Seller
16th Oct 2019 (5 years ago)
N Hynes
We can’t fault the team at Bridgfords, throughout the process they have informed us every step of the way with regular email updates and phone calls.
Arranging a viewing within less than 24hrs of going on the market helped us secure our new home. Repeat viewings was easy to arrange and a very smooth process with regular communication and updates.
As first time buyers they have made the process as stress free as possible and we wouldn’t hesitate to recommend Bridgfords.
Easily a 5* rating...... Read more
Buyer
15th Oct 2019 (5 years ago)
Louise

Extremely happy with our experience to date. Bridgfords have been professional and trustworthy from the start.
The valuation and marketing was accurate and we accepted an offer within 24 hours of our house being put on the market.
Bridgfords are on the ball, we have never had to chase them. The team like to keep the process moving along smoothly. Even when I've been stressed out, the team have displayed a positive and a calming attitude - which has helped me to relax!
We have had absolutely no problems with viewing properties to buy - Again Bridgfords came up trump's and were always willing and able to arrange these. We have had problems with other local estate agents, who have promised call backs and viewings but have let us down. This was not the case with Bridgfords.
In addition to using the Estate Agents, we are working with the Countrywide mortgage broker, Mike. Again highly recommended. Mike has done an amazing job finding the best mortgage deal for us. He has kept us informed every step of the way.
Overall 5 star service and wouldn't hesitate to recommend.... Read more
Seller
15th Oct 2019 (5 years ago)
D jones
We found Paul and his team in Penketh very professional in marketing our property . We always received detailed feedback from viewings and they were always available and helpful with any questions we raised.... Read more
Seller
27th Oct 2015 (9 years ago)
J Brownlee
Sold our house via Bridgford's Penketh office, listed in early May and sold within a month after having been on the market with another estate agent for over 6 months!
Brilliant marketing, fantastic pictures and very friendly, helpful staff, great throughout the sale not just putting you to one side once the price had been agreed and the commission was in the bag.
I would highly recommend to anyone looking to sell and get the price they want (you won't be pushed to lower the price to achieve a sale).... Read more
Seller
23rd Oct 2015 (9 years ago)