1

Extremely disappointing experience with the Tamworth branch.<br><br>We made an offer on a property marketed by the Tamworth branch. After chasing the draft contract for several weeks, we discovered that the property did not have a registered title.<br><br>The seller admitted that the estate agent had been aware of this issue but had failed to disclose it to us before we made our offer.<br><br>We waited months for the issue to be resolved, but eventually had no choice but to withdraw our offer.<br><br>As a result, we were left without a home, lost money and wasted three months of our valuable time. We had to start the entire process again, find another property and make a new offer, and we are now waiting for completion.<br><br>What makes this experience even more frustrating is the complete lack of accountability. No apology, no acknowledgement of the inconvenience or financial loss caused. Just a weak excuse: “We are not solicitors, so we wouldn’t have known.”<br><br>For a professional estate agency, this is simply unacceptable. At the very least, we would expect transparency, proper communication and some accountability.<br><br>I would strongly advise others to think twice before dealing with this branch. A thoroughly disappointing experience from start to finish.... Read more
26th Oct 2026 (6 days ago)