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  1. Home
  2. Chancellors - Wokingham Sales
Chancellors - Wokingham Sales Logo

Chancellors - Wokingham Sales

8 Broad Street, Wokingham, RG40 1AB
Chancellors Wokingham Sales are an estate agent in Wokingham. They mainly list properties in RG40, RG41 and RG10. Over the last 6 months, they've listed 12 properties, with 7 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Chancellors - Wokingham Sales Reviews (129)

Have you used this agent?
  1. 79% 5/5 Stars
    79%
  2. 9% 4/5 Stars
    9%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 10% 1/5 Stars
    10%
All (129)
Seller (3)
Buyer (6)
Landlord (12)
Tenant (24)
General (84)

M Usher

1/5 Stars
If you want an estate agent who does not respond to emails or phone calls, Chancellors are your guys. Would also be very wary of paying money for repairs as they are happy to take the money, less inclined to do the work. Avoid like the plague... Read more
Landlord
4th Oct 2024 (19 weeks ago)

J Lam

5/5 Stars
Mary is a very nice people, thanks... Read more
10th Sep 2024 (23 weeks ago)

R chirinda

4/5 Stars
Very neat and beautiful .Located in a quiet neighbourhood... Read more
14th Aug 2024 (6 mo. ago)

P Martin

1/5 Stars
We let 2 properties with the Wokingham branch over a period of just over 2 years. The manager of the lettings department changed multiple times over this period and we never had any consistency. In addition, they were ridiculously slow to respond with regard to tenant requests and were also very slow to let us know when something needed doing, if they let us know at all. In the end, we cut them out and dealt with the tenants directly as it was too painful to use Chancellors. I wouldn't use them again. We have since moved to Romans and are getting a much better experience.... Read more
Landlord
9th Aug 2024 (6 mo. ago)

S Ahmed

5/5 Stars
I had a very good experience with Mary on two occasions during my property search journey. Mary is very cooperative and patient and She always make sure that she answered any questions that we had at the time . Well done Mary and keep up the good work..... Read more
3rd Aug 2024 (6 mo. ago)

C Wiid

5/5 Stars
Had an appointment with Philip to view an apartment. Philip was on time and had all the knowledge on the apartment. I wish there were more people that took such an interest.... Read more
5th Jul 2024 (7 mo. ago)

C chung

5/5 Stars
Brilliant, Phil is professional and really helpful... Read more
15th Jun 2024 (8 mo. ago)

E Carr

4/5 Stars
Malcolm and Phillip were both very accommodating, helpful and personable. A pleasure to deal with.... Read more
25th May 2024 (8 mo. ago)

A Tse

5/5 Stars
The staff has shown his professionalism during our viewing. He was polite and tried to provide us with an answer whenever we had a question. Thank you Phil!... Read more
11th May 2024 (9 mo. ago)

L Millward

1/5 Stars
I offered the asking price on a property in Orchard Place in Wokingham recently and was notified that the property had been sold. They didn’t even contact me to see if I wanted to increase my offer!! From that, all I can establish is that all they care about is their commission and not getting the best price for their clients! ????????????... Read more
Buyer
12th Apr 2024 (10 mo. ago)

A Luk

4/5 Stars
We had a hectic day, visiting three different properties. But you know what? The arrangement was spot-on. There’s something about seeing the properties in person – it helps you decide if they’re a good fit. Big shout-out to the team for setting it all up and giving us the lowdown. Thank you!... Read more
4th Apr 2024 (10 mo. ago)

S Coles

5/5 Stars
Great service from Philip Hawkins in the Lettings Team.... Read more
Landlord
20th Mar 2024 (10 mo. ago)

I Cafferty

5/5 Stars
Philip was outstanding. Very nice and friendly. Recommended... Read more
19th Feb 2024 (11 mo. ago)

Z Ali

5/5 Stars
Very good prefect … excellent service on time spot on … Phil :) thank you very much... Read more
15th Feb 2024 (1 year ago)

K Mok

5/5 Stars
Philip is very friendly.... Read more
13th Jan 2024 (1 year ago)

M Howells

5/5 Stars
Cathleen has been amazing help... Read more
19th Dec 2023 (1 year ago)

A Fox

5/5 Stars
Cathleen was a great help with my property search. Punctual & personable!... Read more
14th Dec 2023 (1 year ago)

N Tyagi

5/5 Stars
Great services. Kudos to Cathleen Anderson for being very diligent in helping me search for new property for renting... Read more
Tenant
1st Dec 2023 (1 year ago)

J Li

5/5 Stars
Cathleen is full of passion, helping to work out suggestions according to my requirements. Also, she provided valuable opinions while talking about my request. Excellent service!... Read more
30th Nov 2023 (1 year ago)

K 1980

5/5 Stars
Cathleen Anderson always helpful and approachable. She help us throughout the buying - although not there yet but appreciated her effort on helping out. Cheers, Ka Man... Read more
Buyer
30th Nov 2023 (1 year ago)

C Popa

5/5 Stars
Cathleen is amazing! So friendly and professional at the same time Thank you for being so patient and helpful!... Read more
28th Nov 2023 (1 year ago)

I Barnardo

5/5 Stars
Cathleen was a pleasure to deal with. Well informed and and very keen to assist my wife and I in finding the perfect home... Read more
28th Nov 2023 (1 year ago)

M Ankalkote

4/5 Stars
Cathleen was very helpful in my recent rental property search. A good estate agent around Wokingham :)... Read more
Tenant
28th Nov 2023 (1 year ago)

A Ansari

5/5 Stars
Good service. Cathleen was very helpful and polite.... Read more
28th Nov 2023 (1 year ago)

A McFarlane

5/5 Stars
Great, friendly service.... Read more
27th Nov 2023 (1 year ago)

C Franco

5/5 Stars
Nice amd helpful, recommended... Read more
24th Nov 2023 (1 year ago)

Y Khoo

5/5 Stars
Cathleen has attended to me with sincerity and courteous. Way to go and keep up the awesome job !... Read more
24th Nov 2023 (1 year ago)

D Philip

5/5 Stars
Great foresight! Based on my stated needs Cath recommended a property to me that I didn't spot on rightmove. She arranged a same day viewing, I sent in an offer the next morning and she called to say it was agreed by the landlord within a couple hours! Fast, professional, transparent service. Highly recommended!... Read more
Tenant
27th Oct 2023 (1 year ago)

J Teixeira

5/5 Stars
very good professionals!... Read more
25th Oct 2023 (1 year ago)

L Aisha

5/5 Stars
My experience with Cathleen Anderson was professional. She made sure to follow up each time during my rental property search. She was patient to answer any questions I had at the time. Well done and keep up the good work.... Read more
Tenant
12th Oct 2023 (1 year ago)

L Furtado

5/5 Stars
Excelent assistance, good knowledge of how to search and give options to guide us, as clients. Good comunication, clear and friendly.... Read more
12th Oct 2023 (1 year ago)

S Antonellos

5/5 Stars
Cathleen at Chancellors was a pleasure to deal with and was very efficient and professional.... Read more
9th Oct 2023 (1 year ago)

X Li

5/5 Stars
Miss Cathleen Ander Very patient to help me choose the property, very professional and dedicated. Thank you very much for her help. Xiaoxia Ren... Read more
3rd Oct 2023 (1 year ago)

J Nield

5/5 Stars
Rhys answered all of my questions and was approachable and welcoming. Appreciated his time.... Read more
2nd Oct 2023 (1 year ago)

I Ajifowoke

5/5 Stars
Wonderful hospitality and the house was exactly as described… kudos ????... Read more
2nd Oct 2023 (1 year ago)

D Vasile

5/5 Stars
Cathleen is an excellent estate agent. She treated us friendly and did her best to get us a rent.... Read more
Tenant
28th Sep 2023 (1 year ago)

J Ruse

5/5 Stars
My experience with Cathleen has been nothing but a pleasure. From day one of my property search Cathleen has been professional, proactive and very strategic in her recommendations to me. She understood the brief and delivered against those objectives. One of the best estate agents I have worked with.... Read more
28th Sep 2023 (1 year ago)

A Ekpenyong

5/5 Stars
Cathleen was very professional and patient. Answered my questions knowledgeable and followed up when we decided to make an offer, even though we didn't get the house, Cathleen forwarded available options to me. Thank you for your thoughtfulness.... Read more
Buyer
27th Sep 2023 (1 year ago)

M Garshina

5/5 Stars
best experience!!! thank you!... Read more
21st Sep 2023 (1 year ago)

B Szentesi

5/5 Stars
Cathleen was a great help for us during the adventures path to find our new rental!... Read more
Tenant
11th Sep 2023 (1 year ago)

O Gilbert

5/5 Stars
Cathleen, was such a lovely agent. Assisted me with all my questions and throughout the whole process she kept me updated.... Read more
11th Sep 2023 (1 year ago)

E Ho

5/5 Stars
Thanks Cathleen - you've been very helpful to us and it is much appreciated.... Read more
7th Sep 2023 (1 year ago)

S Glenister

5/5 Stars
Thank you to Cathleen A for helping us to get our foot in the door in the wokingham area. We felt very updated and informed throughout the process. Cathleen also really fought our corner as young renters and made sure the process was smooth for the both of us. Thank you... Read more
Tenant
31st Aug 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
The property was over valued with promises it is in an extremely sort after area and everyone is looking for a bungalow obviously not the one we were selling a very disappointing experience luckily for us we won’t have to deal with them again... Read more
Seller
9th Aug 2023 (1 year ago)

U Mahajan

5/5 Stars
It was a pleasure working with Cathleen Anderson for our property search. She is an enterprising young lady, very patient and understanding. We would be delighted to engage with her again. Thanks to Chancellors for having such wonderful people incharge of customers.... Read more
29th Jun 2023 (1 year ago)

P Tse

5/5 Stars
We got good services at chancellors with the good help from Cathleen Anderson. Cathleen responses is quick and reliable, and we highly recommend her to the other’s customers.... Read more
14th Jun 2023 (1 year ago)

S Collins

5/5 Stars
The estate agent Cathleen was wonderful; she kept my partner and I in the loop at all times and had a kind and friendly manner. It made the process a lot less stressful in comparison to the short-lived experiences we had with other companies.... Read more
27th Mar 2023 (1 year ago)

A Ellis

1/5 Stars
The worst letting agent I have ever dealt with. When ending my tenancy at a property the stress they caused me was absolutely ridiculous, telling me things that were not true such as leaving the property in an unclean state and leaving personal belongings at the property. The independent check out report clearly stated that I left the property CLEANER then when I checked in, it was professionally cleaned!! This was clearly to try and get money from my deposit and when asked for evidence to support the claims they could not provide a thing. I even received an email out of nowhere, despite chasing for my deposit on numerous occasions with no response, demanding to pay them £2,500 in charges that were landlord responsibility, when I queried they then reduced to £600 for a gas bill but again could not provide readings or evidence to support the claim. I had to then raise a dispute with the deposit protection scheme whereby they were then able to provide a bill, which part of it was dated for a month I wasn’t even living in the property! Incompetent and unnecessary, every letting agent I have dealt with prior to chancellors have delivered a service that I could not fault so feel I have to write this review to warn other tenants and landlords to avoid such a shocking service.... Read more
Tenant
24th Mar 2023 (1 year ago)

H Lawrence

5/5 Stars
Cathleen has been a huge help to both me and my family, very lovely person and very helpful throughout the whole process of finding a house, a huge help with providing all the necessary information regarding the property, wouldn’t of wanted anyone else, thank you again Cathleen.... Read more
8th Mar 2023 (1 year ago)

B Kong

5/5 Stars
Very quick response on enquiry. Provide options for getting mortgage and legal advice, so far quite good.... Read more
1st Mar 2023 (1 year ago)

S Lomas

4/5 Stars
Excellent friendly service, took time to listen and talk through my property requirements, very courteous.... Read more
17th Feb 2023 (1 year ago)

H Murray

5/5 Stars
When using Chancellors, please ask for Judith. She is an asset to their brand and team. We had some teething issues when buying through them but nothing that wouldn't be experienced anywhere else and Judith has been excellent. So professional and puts her clients at the heart of what she does.... Read more
Buyer
15th Feb 2023 (2 years ago)

P Ns

5/5 Stars
Called chancellors to talk about a property. Happened to chat with Reece. He was patient to answer all my questions. I would highly recommend chancellors. Thanks Prathibha... Read more
30th Jan 2023 (2 years ago)

L Winchester

5/5 Stars
Maddison was an amazing help to our family when looking at places to let, would recommend her to anyone who is interested!!... Read more
Landlord
19th Jan 2023 (2 years ago)

Z 13

5/5 Stars
They are friendly and helpful. I highly recommend meeting Madison and Antony.... Read more
16th Jan 2023 (2 years ago)

Kishore

5/5 Stars
It is an absolute pleasure working with you Judith, you have always kept me updated from the beginning to end of the process. You were helpful in making critical decisions too, highly appreciate it. I would highly recommend Judith & Chancellors agents.... Read more
11th Jan 2023 (2 years ago)

V Thapar

5/5 Stars
Very friendly. Understands your ask and position. Not pushy at all and shows you the complete view with all possible options. Also shares positives and negatives of all options. Great person to work with.... Read more
9th Jan 2023 (2 years ago)

Padma

5/5 Stars
Thank you Madison for your humble service. Thanks alott.... Read more
14th Dec 2022 (2 years ago)

P Palakur

5/5 Stars
Great Experience, received regular updates regarding my viewing... Read more
3rd Dec 2022 (2 years ago)

P Pichamuthu

5/5 Stars
Fantastic experience working with Amelia Boyce, excellent communication throughout the process. Thank you... Read more
4th Nov 2022 (2 years ago)

C Smith

5/5 Stars
Judith in Wokingham has been really helpful... Read more
27th Oct 2022 (2 years ago)

J Nash

5/5 Stars
Chancellors have been excellent from the first day my partner and I started using them, we have had to postpone our search for now due to current circumstances but as for the service they have provided I couldn't expect better communication and frequent updates on suitable properties. Thanks for being so professional, would certainly recommend to others and will be returning to them early next year when suitable. J Nash.... Read more
27th Oct 2022 (2 years ago)

A Prasadh

5/5 Stars
Reece Dawson, had been really kind and helpful in guiding us through the properties. Excellent customer service and so personable! Would highly recommend!... Read more
9th Oct 2022 (2 years ago)

L Tse

5/5 Stars
Very polite and professional.... Read more
7th Oct 2022 (2 years ago)

E ogugbuaja

4/5 Stars
Madison was very professional and punctual, she explained every detail of the property and I was impressed with her politeness and friendliness. Seems the team at Chancellors are a great team.... Read more
30th Sep 2022 (2 years ago)

E Cheung

4/5 Stars
Great service provided, especially thanks to Amelia Boyce!... Read more
26th Sep 2022 (2 years ago)

M Grace

4/5 Stars
UPDATE 23/08/2022 : Malcom - associate director - contacted me after the incident. Profusely apologized and confirmed an internal miscommunication issue. Generally, happy that the mistake was admitted and I was reimbursed for the waste of time. I’ll leave the review at 4 stars just so that people still were aware about the potential problems that might happen. Found a property in Rightmove. All good. Started calling the agency. Here’s the timeline: Thursday - get in touch - reception picks up and says someone will call back. Same day someone calls back and says the property is gone. Okay, things happen. I let go. Friday - Amelia calls and leaves a voicemail - the property isn’t actually gone and she’s keen to talk. I was busy that day and could pick up so I use the information she sent to me to call back - no one picks up. A few times. Saturday - they are opened until afternoon. I call several times. There’s no response in her office. So I call the main number, someone picks up, I leave my information and then promise that Amelia will call back. Monday next week. No one calls. I call in the afternoon: Amelia’s direct line and her office. Someone picks up, but not the lettings department. So they take my info AGAIN and say that they’ll email Amelia and will ask her to call back. Guess what? Right - no one calls back. I leave it till Tuesday afternoon. And FINALLY someone who seems like they know Amelia picks up. We book a viewing for Thursday. It was clearly stated to me that “Amelia will see you on Thursday”. Come Thursday - there are no confirmations, no communication at all. Even though her initial email said that someone will contact me to confirm the viewing. So before heading to the property - I called. Several times again. No one picked up. Well, may be they are all gone on other appointments, I won’t miss out on the property just because no one confirmed. I came and waited for 30 minutes. Tried calling Amelia’s office and her direct line - no response. I wait. People can be late. But nothing happens, no on shows up so I call the main branch number - someone helps out and says that someone will call me back. So I waited for another 10 minutes and called back to the branch. They finally transferred me to Amelia. Turns out the viewing was provisional - no one communicated me that by the way. The email confirmation they sent wasn’t clear enough for me. I admit that. But whoever booked the viewing for me in the first place - I was told it was someone called Elliot in the head office - should’ve told me that this isn’t confirmed. He clearly stated that Amelia will see me on Thursday. So I didn’t even check the email confirmation. So with poor communication, inability to reach anyone in this branch, I wasted 2 hours of my life on a property that under offer already. (That’s what Amelia finally told me when I talked to her). Thanks guys. What a wonderful lot of people. Hats off to the customer care team though - they tried.... Read more
23rd Aug 2022 (2 years ago)

N Pendharkar

5/5 Stars
We had a great experience with Chancellors while finding a rental property. Joshua and Amelia were very friendly and helped us through the whole process from property search to viewing appointments and then the letting agreement. I would highly recommend using Chancellors services to those who are looking to rent/buy properties.... Read more
Tenant
15th Aug 2022 (2 years ago)

S Ho

5/5 Stars
Polite and helpful in viewing and getting my questions answered. Thanks Josh.... Read more
29th Jul 2022 (2 years ago)

Wong

5/5 Stars
Had a great experience with Chancellors. My contact Joshua is a friendly, helpful and nice gentlemen to work with. I highly recommend.... Read more
23rd Jul 2022 (2 years ago)

J Chim

5/5 Stars
Professional service. Information provided are precise and useful. The agents are friendly and willing to understand my needs. I recommend to other clients.... Read more
18th Jul 2022 (2 years ago)

A Roy

5/5 Stars
It was a delight to interact with Reece, and hugely appreciate his time, involvement and patience throughout the process of us viewing a property through Chancellor.... Read more
5th Jul 2022 (2 years ago)

E Morgan

5/5 Stars
We were fortunate enough to work with Amelia whilst searching for a rental property; we were really happy with the service provided. Amelia was extremely professional and went way above and beyond to help us out. Thank you Amelia, we absolutely recommend you and would certainly use you again... Read more
1st Jul 2022 (2 years ago)

L Ng

5/5 Stars
Wonderful Service. Taran is a helpful and absolutely professional agent. He is patient too. He answered my questions quickly and carried out clear instructions to help with filling the forms politely. He always says 'No worries' that help me release my anxiety. I highly recommend Taran to my friends.... Read more
22nd Jun 2022 (2 years ago)

G White

5/5 Stars
Reece Dawson from Chancellors provided an excellent service. He was very knowledgeable and so pleasant and approachable. He excelled in ensuring we saw all aspects of the property and we never felt rushed or under pressure. Great work... Read more
10th Jun 2022 (2 years ago)

P Chow

5/5 Stars
Amelia took me to a house viewing. She is very professional.... Read more
5th Jun 2022 (2 years ago)

C Cheung

5/5 Stars
Amelia is very accommodating and responsive. She attends to every question I have and I had a very wonderful viewing experience through her. Thank you very much!... Read more
4th Jun 2022 (2 years ago)

A Dhuna

5/5 Stars
Amelia did a fantastic job marketing our property. Very helpful throughout the process, kept me well informed and in the loop. Great market insight. I would have no hesitation in recommending Amelia and Chancellors to my friends and family.... Read more
1st Jun 2022 (2 years ago)

A Wheway

5/5 Stars
Great experience with Chancellors yesterday when viewing a property to rent. We were shown around by Amelia Boyce who was very friendly and approachable. She had a good knowledge of the place and was able to answer all of our questions clearly. The viewing was on time and was a nice experience.... Read more
Tenant
19th May 2022 (2 years ago)

G Beckett

5/5 Stars
Had great experience with Chancellors at our latest viewing. Amelia was very friendly, and extremely knowledgable on the property we were viewing. She was also accommodating with our booking process and kept us up to date on our bookings prior to viewing date. I would highly recommend Chancellors, and if you are looking to let properties, I highly recommend Amelia.... Read more
19th May 2022 (2 years ago)

M Ng

5/5 Stars
Amelia is very accommodating and responsive. She attends to every question I have and I had a very wonderful viewing experience through her. Thank you.... Read more
17th May 2022 (2 years ago)

K Shah

5/5 Stars
Excellent impartial professional and polite service for me as the customer without any commercial pressure to immediately sell the property.... Read more
Seller
5th May 2022 (2 years ago)

K Sarangi

5/5 Stars
I had an excellent experience with Chancellor's Wokingham especially with Amelia. She had been extremely accommodative to honor my viewing . On one instance the viewing was scheduled at 5:45 PM , I was delayed by 30 minutes and arrived the property at 6:15 PM and Amelia was still at the property beyond her working hours and all with a beautiful smile . The very next day , she scheduled an immediate viewing for an unscheduled property as soon as she came to know I have travelled far to see the property. Thanks Amelia , you have elevated the property letting experience to a different level and you are truly a rock star!! Regards, KS... Read more
Landlord
25th Apr 2022 (2 years ago)

M Nel

4/5 Stars
Amelia is very friendly and a pleasure to deal with. She return call even if it is after hours :)... Read more
10th Apr 2022 (2 years ago)

G Gupta

5/5 Stars
Amelia was very professional, and very attentive to what I was looking for in a new home. She was knowledgeable about the property, as well as knowledgeable about how things works here in uk. Also she was great at helping us with quick references of the properties with her company. Thanks Amelia. Regards Gaurav... Read more
9th Apr 2022 (2 years ago)

M Helal

5/5 Stars
would like to thank Chancellors for supporting me with my letting/tenancy request. Very organised professional service with excellent understanding for our ask. Want to specially thank Amelia Boyce for excellent client centred approach, organised the schedules so promptly with the correct exact match to our requirements. Very dedicated , experienced, knowledgeable and clear to work with. I highly recommend Amelia expertise especially when having tight timelines. Thank you.... Read more
Tenant
23rd Mar 2022 (2 years ago)

P HL

5/5 Stars
Amelia is very nice and helpful. She helps to find the property and would be approached me. ????... Read more
17th Mar 2022 (2 years ago)

M PANUE

5/5 Stars
Amelia did a great job at showing me around the property. Knowledgeable and friendly... Read more
16th Mar 2022 (2 years ago)

L Maritz

1/5 Stars
Although Amelia was very friendly and was good at confirming her appointments, once she gets you through the door the service falls flat. On the day of the booking she seemed to have triple booked herself to the point that we were rushed thru the property as ouside their were already 4 other people waiting. On arrival she said that we were no.15 thru the door. After viewing the property when we left we asked for the application to be sebt over immediately as we were extremely keen. I then had to leave 3 messages with the office and two emails before Amelia returned the call. It feels like Chancellors Wokingham are just out to make as much money as they can, because although we were the first to make an offer and at the listed price, they chose to accept a much higher offer. Its like a cattle market. Houses are on 'auction' rather than the best application and fit. Why would you advertise a property at one price and then waist our precious time, only to accept a higher offer. That is just not right. Its certainly not a fair and ethical way of doing business. Yes I'm disappointed but I'm more anger. Why not be upfront and honest with people and tell them that the property we are viewing is going to be an action style with the highest bidder going to win. Disgusting way of doing business Chancellors Wokingham.... Read more
Buyer
12th Mar 2022 (2 years ago)

A Stevenson

5/5 Stars
Amelia Boyce was very quick with all communication and answered all our questions both fully and quickly. As well as keeping us informed of houses when they came on the market that met our criteria.... Read more
Buyer
7th Mar 2022 (2 years ago)

F Al-Osaimi

5/5 Stars
Amelia was very kind and provided useful information that we needed to know to make a decision on the property.... Read more
14th Feb 2022 (3 years ago)

J Campbell

5/5 Stars
We found Amelia to be extremely professional and helpful, would recommend her to anyone looking for a rental.... Read more
Tenant
7th Feb 2022 (3 years ago)

M Turner

5/5 Stars
Amelia was very professional, and very attentive to what I was looking for in a new home. She was persistent in making sure that I got to see a property, even though there were many missed calls and messages between the 2 of us. She was knowledgeable about the property, as well as knowledgeable to this foreigner about the subject of rentals in the UK and how the market works. Thanks Amelia.... Read more
Tenant
3rd Feb 2022 (3 years ago)

P Roy

5/5 Stars
Very professional. I had a wonderful experience... Read more
27th Dec 2021 (3 years ago)

A Freeman

5/5 Stars
Chancellors Estate Agents provided us with a Tenant Find Only service. We were delighted with the professional service received from Chancellors. The main representative from Chancellors, Matthew Collins was very knowledgeable and informative each step of the way. He also has a very warm and engaging personality and always available to respond to any queries. It gave us much confidence to have the professional services offered by Chancellors. Thank you very much. All the support and advice on finding suitable tenants for our property was greatly appreciated!... Read more
Landlord
7th Sep 2021 (3 years ago)

H Khan

5/5 Stars
Positive: Professionalism We recently reviewed a property through Chancellors and Matthew Collins was the agent. He gave us a virtual review in a very professional manner. He is responsive and very good in communication. A good job by Matthew and the Chancellor administration team. I'm looking forward to get the deal done.... Read more
5th Jun 2021 (3 years ago)

J Ng

5/5 Stars
We are looking for a house to rent, Matthew Collins acts as a professional agent to help us with facetime showing us the house when we are in our quarantine period, helping is to deal with the rest what we concern. He provided us best service. Highly recommend!... Read more
Tenant
5th Jun 2021 (3 years ago)

C Chris

5/5 Stars
We have been working with Chancellors, Wokingham, to secure a rental property and the team have been fantastic in both their prompt responses and helpfulness! They were willing to facilitate a fairly late evening viewing with no complaints which was most appreciated. We worked specifically with Sally Armstrong for the viewing who was friendly and very knowledgeable and with Matthew Collins who was very informative in guiding us through every step as well as being very reachable and prompt in his responsiveness. A Great team and would recommend them!... Read more
Tenant
4th Jun 2021 (3 years ago)

K Cheung

4/5 Stars
Good experience dealing with Matthew Collins for his professionalism and best service. Highly recommend!... Read more
20th Apr 2021 (3 years ago)

R McCarthy

4/5 Stars
We recently rented a property through Chancellors and our contract was handled by Matthew Collins. There was some urgency in completing the letting and Matthew handled the negotiations with the landlord in a very professional manner. A good job by Matthew and the Chancellor administration team .... Read more
Tenant
25th Mar 2021 (3 years ago)

S Toolsie

5/5 Stars
Several weeks ago I completed an online request for rentals on Chancellors website. Later that day I received a call Sally Armstrong-Davies for additional information. She was an excellent listener and offered great suggestions. The following week she set up a showing for a flat in my area. I was so impressed with her level of professionalism and attention to details because the flat checked off all of my boxes except for a garden which is something I knew prior to the viewing. I had another viewing and couple of follow-up calls with Sally; all of which were very professional and she is extremely responsive (via email and phone). I would highly recommend Sally Armstrong-Davies. Great job Sally and thank you.... Read more
17th Mar 2021 (3 years ago)

L Payne

5/5 Stars
Sally was very helpful, professional and pleasant to deal with during my recent move into my new flat. Really pleased to have moved in so quickly without any issues. Luke... Read more
Tenant
8th Mar 2021 (3 years ago)

Z Abbasi

2/5 Stars
Poor Quality of service, not responsive and very unprofessional. It was one hell of a ride with them... Read more
3rd Dec 2020 (4 years ago)

D Falode

5/5 Stars
Very happy with the service from Tim in the lettings department. All my questions were answered in a timely manner and the process of letting out our home flowed smoothly. No pressure selling of bolt on products plus very helpful lettings team all round. I would highly recommend. Will see how well the management team look after the property and update in time.... Read more
Landlord
28th Nov 2020 (4 years ago)

Anonymous Homeseller

1/5 Stars
no one is having the time to focus on your sale,, you are just one more customer waiting to sale or even to buy hoping the will take you into their busy schedules... Read more
Seller
19th Oct 2020 (4 years ago)

E Bass

5/5 Stars
Friendly and professional. Helpful when needed. Highly recommended!... Read more
24th Sep 2020 (4 years ago)

S Chan

5/5 Stars
A house move is always a stressful experience so an understanding and sympathetic team is a massive plus from a customer's point of view. Timothy has been a very helpful and supportive professional with reassuring answers when things have gotten stressful or uncertain. I'm almost embarrassed by the number of phone calls and emails I made to him but he answered every single one so thank you for all the help!... Read more
17th Sep 2020 (4 years ago)

J Thornycroft

4/5 Stars
Very professional and helpful considering I was a first time client for renting. Always took my call and I always felt like I could ask any question without judgement. Thank you.... Read more
Tenant
1st Sep 2020 (4 years ago)

M obrien

5/5 Stars
I have dealth with a few letting Agents over the past few months and found Chancellors to be reliable, informative and professional at all times. They kept me regularly up date with visits due and reliable feed back was given within a timely manner. I have nothing but praised for the Manager Tim in the Wokingham office and feel they are the best Letting Agents in Berkshire. My best friend has utilised Chancellors Letting Agents in Oxford and the same feedback applies to Chancellors. Brillant service.... Read more
Landlord
17th Aug 2020 (4 years ago)

D Plowman

1/5 Stars
Well where do you start. Firstly this is not a reflection on the Sales team. They have been pleasurable to communicate with but little they can do in terms of letting. Office Manager????????? Who ? THE LETTINGS TEAM ARE A JOKE. TIMOTHY IN PARTICULAR!!!!! NO RESPONSE, LITTLE CORRESPONDANCE AND PURE COMMUNICATION. The background. A young couple apply to rent a property. The young lady is 15 weeks pregnant and looking to up size due to arrival and a growing family. Usual viewings etc takes place and an application is applied for to rent a property. All the paperwork etc is submitted and the couple await the response from letting team and landlord after compulsory checks are complete. During this period Chancellors are advising the couple to hand notice of termination to their current letting agreement with another landlord. They DO NOT take this advice until 100% the letting agreement is signed by all parties. This was a struggle as the letting team did not know a particular body part from their elbow. 15 Days after signed agreement an email is received from Chancellors informing the couple that the landlord has withdrawn. NO REASON OR EXPLANATION. JUST AN EMAIL. NO PHONE CALL FROM LETTING TEAM OFFERING ANY OTHER PROPERTIES OR ADVICE!!!!! JUST AN EMAIL. There is now a young couple 15 weeks pregnant having handed in their Notice to terminate soon to be homeless. GREAT WORK CHANCELLORS!!!!!!!!!!... Read more
Tenant
24th Jul 2020 (4 years ago)

M Michelle

1/5 Stars
The property managment team is awful!! But the letting team is friendly and helpful. The managment team didn't action on tenants request to extend her tenancy, I then found out tenants were still staying inside the property after contract end date. I had to chase up for rent collection . Commuincation is poor, not even respond to my email regards to rent payment amount and arrangment . They did not meet the service standard for the last 2 years , only performe check when I asked, and made it more complicated as they kept changing account managers and always falling behind on responsibilities.... Read more
Landlord
15th Jul 2020 (4 years ago)

C Lord

1/5 Stars
We recently had the misfortune to be involved with Chancellors of Wokingham who are an embarrassment to the estate agent profession. First of all we were booked in to view a property, we turned up to the postcode provided to find it was the wrong property. We eventually viewed the correct property which we decided to rent. We were shown around by one of their agents who said that paperwork would be completed in due course. I had to chase the paperwork as it was never emailed, it eventually arrived and was completed but then I had to chase them up again at least twice over the next couple of weeks as nothing was happening and we had heard absolutely nothing. Then on the 21st December 2019, just as we were leaving work for the Christmas holidays, we were emailed all the paperwork (which was full of mistakes) which we were expected to complete over the Christmas period - obtaining references when everyone is away is almost impossible. Then on the 02 January 2020, the day before we were due to move into the property, we were informed that the landlady had pulled out of the deal (still unsure why, we were told that she wants the house to go to a family (!), yet here we are with the money burning a hole in our pockets) and we were left high and dry! We were informed that the agent who we had been dealing with and who had shown us around the property in the first place had "unexpectedly and mysteriously" also left the company! All in all, an absolutely appalling "service" was provided, I certainly would not recommend these estate agents. In order to publish this review, Google requires a star rating so I have left one star, but in all honesty, I truthfully would rate them with a zero. I eagerly await my rent payment being paid back into my bank account and thank Chancellors for being the biggest waste of time ever.... Read more
Tenant
3rd Jan 2020 (5 years ago)

M D

1/5 Stars
Called 6 times in 9 days and left a name and number. I never got a returned call!! Really bad customer service!... Read more
12th Aug 2019 (5 years ago)

Q wang

3/5 Stars
Not very happy experience as landlord. Firstly not honest about tenant's pets; secondly not a single inspection had been done through out a year untill I finally got hold of area manager towards end of tenancy agreement;Last, when it came to re-marketing my property , they seemed not very motivated, apart from pushing me to drop price. I gave three stars because the people working there are friendly , polite and sound professional even in challenging situations. When it comes to doing job properly, I would not recommend them. Will not use them again .... Read more
Landlord
2nd May 2019 (5 years ago)

N Bunker

1/5 Stars
Continuous calls, daily, even after having asked them to remove my details from their mailing list. I said I would be in touch should anything change, but calls continued regardless. Extremely frustrating.... Read more
30th Jul 2018 (6 years ago)

N P

1/5 Stars
Constant nuisance calls. They will not stop calling me to find out if I own an address, despite repeated attempts to get them to delete my information.... Read more
12th Jun 2018 (6 years ago)

J Wood

5/5 Stars
Felicity has been absolutely amazing with helping us find a lovely property, she has been very patient with answering my many questions and has made the process a lot less stressful.... Read more
9th Oct 2017 (7 years ago)

P David

5/5 Stars
Cannot speak highly enough of the service we received from Chancellors and Felicity specifically. We had uncommon needs and unusual circumstances having not rented for years. Felicity was able to quickly and efficiently sort through all the issues that were presented. Professional, friendly, customer-focused.... Read more
Landlord
27th Sep 2017 (7 years ago)

J Matthews

5/5 Stars
I would like to thank Charlotte Child for helping me find the flat that I recently moved in to. Charlotte was professional at all times.... Read more
Tenant
30th Aug 2017 (7 years ago)

J Bonells

5/5 Stars
I was looking for a place to rent and contacted few agencies but none of them seemed to care whereas Charlotte from Chancellors Wokingham was helpful from the first minute and until I moved to my new flat. She took care of everything and was always willing to go that extra mile to help me.... Read more
Tenant
30th Aug 2017 (7 years ago)

J Steele)

5/5 Stars
Very speedy service finding a new tenant for my flat - thank you!... Read more
Landlord
30th Aug 2017 (7 years ago)

K Maley

5/5 Stars
Charlotte showed me around a property last month and I loved it straight away. I paid the deposit that day and she helped me every step of the way with any problems I had. Highly recommended her service.... Read more
Tenant
30th Aug 2017 (7 years ago)

B KAINTH

5/5 Stars
I found Andrew Linfoot to be an extremely professional with excellent communication skills. He has been thoroughly knowledgebale about his job and very clear and polite in his communications. His personality makes him very approachable. He is very easy to get hold of and kept us informed of all the developments .We were happy with his services as our agent. He is one of the best agent and we would not hesitate to recommend Chancellors.... Read more
11th Aug 2017 (7 years ago)

R Walker

5/5 Stars
Chancellors Wokingham were excellent. Really professional and knowledgeable service from everyone we dealt with. Laura, who became my daily contact was superb, always happy, and able to answer every question asked. The central sales team was less convincing... But that doesn't stop me from wholeheartedly recommending the Wokingham branch of Chancellors.... Read more
5th Aug 2016 (8 years ago)

J dhalliwal

5/5 Stars
Absolutely fantastic staff from first entering the office my wife and I was warmly greeted by Megan sat down with full intentions of listening to what I need in a property and due to moving here from Wolverhampton she very well explained the area as she has in depth knowledge of wokingham. As joined by Calum my wife and I felt soo comfortable and received all the information on renting and already had a property in which he took us there and it was perfect for my family. I have used five different estate agents in wokingham and chancellor's are competitively priced and a great team. Keep up the good work regards Jagdeep Singh... Read more
Tenant
20th Jul 2016 (8 years ago)

A MacLeod

5/5 Stars
Helpful people, especially Chris. He has kept us up to date with everything and ensured everything went smoothly. Could not have asked for a more straightforward house move. Thanks.... Read more
1st Jun 2016 (8 years ago)

L Wilson

5/5 Stars
We would like to thank you most sincerely for your professionalism and for your excellent friendly service. We have dealt with many of you at the Wokingham branch at different times in the last 2 months. Although it has been Laura King who we would like to say a big thank you for the time and effort she has given to guide us through the viewings and the many other questions we have had and even now are still having. Thank you Chancellors and a BIG thank you to Laura.. you are a star!!... Read more
23rd May 2016 (8 years ago)

A Jones

5/5 Stars
Lovely people especially Chris and Owen, polite, friendly, helpful and a pleasure to deal with. I will recommend them to anybody.... Read more
4th May 2016 (8 years ago)

B Illsley

5/5 Stars
Been dealing with Laura King at Chancellors estate agents and I must say what a very professional lady she is. Not only has she been sending me details of houses via email, something that no other estate agents have been doing. She calls you when she says she will. Very polite and charming lady. Laura has made looking at properties a pleasure and very easy. Keep up the good work.... Read more
13th Apr 2016 (8 years ago)
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