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- Clee Tompkinson Francis - Pontardawe
Clee Tompkinson Francis - Pontardawe
Opens tomorrow at 9:00am
1 Tawe Terrace, SA8 4HA
Clee Tompkinson Francis Pontardawe are an estate agent in Swansea. They mainly list properties in SA8, SA9 and SA18. Over the last 6 months, they've listed 33 properties, with 29 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Clee Tompkinson Francis - Pontardawe Reviews (54)
Have you used this agent?
93%
2%
0%
2%
4%
N Gulwell
Had a leak and reported it plumber there in ten mins then came back next day and repaired everythingI.impressed
10th Apr 2024 (8 days ago)
J Edwards
The whole team in the pontadawe office are absolutely amazing. Simon showed us our home and helped us put in an offer and was super helpful! Then Carol took over to help the sale complete.. it was a complicated process but Carol helped us all the way!! Any information we needed she mediated between ourselves, the vendor, and both parties solicitors to keep us informed all the way. I cannot stress how helpful she was!! She made the whole process manageable. There was nothing she wouldn't help us with and we are so so grateful!! Brilliant office .. fantastic team!! Thank you so so much.x
5th Apr 2024 (13 days ago)
M Leonard
In 2019 I bought my first house in Wales, from Clee Estate Agents. The service was faultless. This was to be the beginning of my welsh portfolio and so as Clee had a property management company it appeared to be logical to keep it in house. My portfolio expanded.
With regards to a property in Regent St.
My tenant, or rather the tenant that Clee vetted moved in on 18th June 2021. Had to chase the rent. Clee issue statements, but nothing was coming into my account. Also overcharging on their management fees was reported to them.
Due to none payment of rent Clee were instructed to issue a Section 21 Notice, which they duly did. This was dated 09/11/21 with possession required after 17/06/22. Though the email was sent to me a week later.
On the 26th December the tenant emailed me concerning a water leak from his bathroom. He had been trying to contact Clee to arrange an emergency plumber to visit the property. I could confirm this myself. There was no answer phone message for emergencies. Nothing on their web site or shop window. Then then resulted in me having to travel to Neath from Exeter myself. Clee was closed for the whole of the festive period. Their inventory report on the 30th March clearly showed the affected dampness.
Clee then decided to employ a gentleman who found me a tenant for one of my properties. What I was not informed at the time was there were outstanding CCJs on this person and the references were not properly checked. After not receiving rent for over six months I requested a section 21 to be issued, It took Clee weeks to issue this and what they did issue was wrong. Instead of three months it was for nearly five months. When I finally got the tenant out I would estimate my loss at about 15K. This gentleman now no longer works for Clee and a replacement was found. Thought all this the managing agent manager was very supportive, but there was nothing more she could do. Since then she has decided to leave the company as did her replacement. This resulted in me removing three of my properties from Clee.
On another property I instructed Clee in full management, eventually they found me tenants. However there charges were to say in the least excessive. Our contract for finding a tenant was £250 and 8% management charge because I now had quite a few properties with Clee. Clee deducted £450 and 10%, lucky I spotted this.
I wanted to move one tenant from one property into another. This property had already an agreement with as above. Once again Clee decided to try to increase their fees. Again £450 and 15%
On all my properties Clee were suppose to carry out a photographic inspection before and after the tenant resides at the property. Half the time the inspection missed many points. Damaged walls, state of the garden etc. Then they rush to claim a little of the deposit back and complain if you find missing faults.
Promoting properties. No rent signage displayed and though reported, I had no response til I chased it again, to then be advise there was a sign.
Properties not appearing on their own web site. Emails going unanswered. When faults are reported Clee were advised which contractors to use. This doest happen instead they were rather use dubious contractors, unknown to me, who charge a fortune. Then on top of this you are advised there is a call out charge.
Clee Property Management Company appears to have long past its best sell by date. And consideration for its customers (The landlords) has been set aside.
Mark Leonard.
23rd Mar 2024 (26 days ago)
S Stockley
I have just sold my property with Clee Tompkinson Francis Estate Agent in Pontardawe and I must say they were excellent. I have sold many properties over the years but Carol, Rob and Josh have been amazing. They were professional, helpful, and nothing was too much trouble which is exactly what you need when going through the buying/selling process especially if any little problems crop up. I would definitely recommend this company to anyone looking for the "A Team" You won't be disappointed!
22nd Jan 2024 (12 weeks ago)
L Starbuck
Carol, Rob, and the team at Clee have been fantastic from the very start of my selling process. Carol has kept me up-to-date with all progress and has always been on hand if I had any questions. Thank you team!
20th Oct 2023 (5 mo. ago)
G Gerrard
Excellent service from all the staff at the Pontardawe office once again. They worked really hard to sell a property for me at what has been a difficult time for the property market.
I have used this Estate Agency a number of times in the past both for Sales and Valuation purposes and would highly recommend them to anyone. Thank you to you all!
18th Oct 2023 (6 mo. ago)
A Owen
Joshua Grace conducted an evaluation of our house. Joshua was very punctual, professional, friendly, thorough and made the whole process simple and put us at ease. I highly recommend Clee.
7th Sep 2023 (7 mo. ago)
S Bradley
We've bought and sold a few properties over the years and I can honestly say the team in Clee Tompkinson Francis Pontardawe have been the best estate agents we've dealt with. They have been professional, friendly and extremely helpful, keeping us fully updated in all aspects of the process. I can't recommend the team in Pontardawe enough. Thank you all!
5th Sep 2023 (7 mo. ago)
C Bailey
Emma from Ponty office, very helpful, organised and a pleasure to talk to
7th Jun 2023 (10 mo. ago)
G Cronin
Excellent service, Carol and Rob were especially helpful.
15th May 2023 (11 mo. ago)
G Hopkins
Helpful and friendly staff. Used them a few times and can recommend.
14th May 2023 (11 mo. ago)
S Shreves
Can’t thank the staff at Pontardawe enough. They were extremely professional and remained on the ball throughout a difficult time of selling and buying our next property. Can highly recommend using these guys they truly are great.!!!
1st May 2023 (11 mo. ago)
P pal
Most reliable service and staff are helpful
17th Feb 2023 (1 year ago)
J P
Emma has been absolutely amazing from the initial enquiry to the collection of keys to our new rental property. Despite a few hiccups along the way with dates etc (through no fault of her own), Emma has been responsive and helpful ensuring that things have been dealt with quickly and efficiently. Would definitely recommend! Thank you Emma
2nd Feb 2023 (1 year ago)
N Appleby
Great advice from Rob and consequently house sold on first viewing. Carol and the team then kept everything moving forward. They made it easy for us…Thanks guys ????
1st Dec 2022 (1 year ago)
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More Clee Tompkinson Francis branches
- Clee Tompkinson Francis - Neath 4.58 mi away
- Clee Tompkinson Francis - Morriston 4.91 mi away
- Clee Tompkinson Francis - Ystradgynlais 5.51 mi away
- Clee Tompkinson & Francis - Ammanford 7.81 mi away
- Clee Tompkinson & Francis - Swansea 8.28 mi away
- Clee Tompkinson Francis - Swansea 8.28 mi away
- Clee Tompkinson Francis - Port Talbot 9.14 mi away
- Clee Tompkinson Francis - Llandeilo 12.87 mi away
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Data produced by Land Registry © Crown copyright 2022.
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