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- Clee Tompkinson Francis - Pontardawe
Clee Tompkinson Francis - Pontardawe
Closes at 5:30pm
1 Tawe Terrace, SA8 4HA
Clee Tompkinson Francis Pontardawe are an estate agent in Swansea. They mainly list properties in SA8, SA9 and SA18. Over the last 6 months, they've listed 39 properties, with 27 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Clee Tompkinson Francis - Pontardawe Reviews (72)
Have you used this agent?
93%
1%
0%
1%
4%
All (72)
Seller (25)
Buyer (11)
Landlord (7)
Tenant (9)
General (20)
C Driscoll
Bought and sold my house through Clee. Excellent service throughout and extremely accommodating. Cannot thank everyone involved enough. Highly recommend!
Seller
14th Nov 2025 (13 weeks ago)
A Evans
The team at pontardawe were absolutely 1st class , i would recomend this company any day of the week
8th Nov 2025 (13 weeks ago)
S Dhar
100% Recommend. On the purchasing side of my moving process Clee could not have been any better. Flawless communication and assistance and all round pleasure to deal with. I will be telling everyone I know to go with them compared to any other estate agents.
Buyer
30th Jun 2025 (7 mo. ago)
Mogs555
Great service from the team in Pontardawe , they have been very professional and patient handling the sale of the property. Would highly recommend them.
Seller
31st Mar 2025 (10 mo. ago)
S Dix
I recently sold a property through Clee Tompkinson Francis, Pontardawe branch. The service I received from start to finish was outstanding. Rob and Joshua in particular deserve a special mention for their hard work and professionalism, which ensured the whole process was seamless.
Would highly recommend.
Seller
26th Feb 2025 (11 mo. ago)
C Read
I would recommend Clee Thomkinson Francis to anyone. They really worked hard selling my property. With updates etc and excellent advertising.
Seller
17th Dec 2024 (1 year ago)
J Travena
From the very start of the process of selling our property,Josh, Rob and then Carol have been pleasant, sensitive and efficient in dealing with us, guiding us through what has been a very sad situation selling a very loved family home.
Thank you very much
Jo-Anne
Seller
14th Dec 2024 (1 year ago)
A Reed
Having made the decision to sell our home after 25 years, we contacted the Pontardawe branch of Clee Tompkinson and Francis. The valuer turned up promptly, was respectful of the house and listened to our views. The quality of the marketing was exceptional resulting in the sale after just 48 hours. The whole team, particularly Josh, Rob and Carol, were professional, friendly and made selling our home as stress free as possible. The weekly updates on progress without prompting by us were very welcome. We would not estimate to highly recommend the Pontardawe branch of CTF estate agents to anyone considering selling their property.
Seller
13th Dec 2024 (1 year ago)
C Messenger
A fantastic service and would highly recommend. The team were, friendly supportive and had excellent communication throughout. This was my first time selling a property but the whole process was made smooth and stress free. Can’t thank them all enough
Seller
28th Nov 2024 (1 year ago)
A Williams
Great service from Clees Pontardawe in a challenging market but we got a buyer for our property. Not only did they show all prospective purchasers around but they kept us up to date with follow up information and more importantly helped us to keep the legal process running after a sale had been agreed liaising between solicitors and parties. Thanks Guys - Great Job!
Seller
22nd Oct 2024 (1 year ago)
P Paine
Apologies for this late review however it is a great pleasure to say a "Thank You" to the team in Pontardawe, Carol, Josh, and Rob.
After our initial contact they were quickly able to settle our nerves with selling and made the whole process extremely easy, comfortable, and quick. They found a suitable buyer within weeks and followed up with all the necessary cals and paperwork required.
We are now settled into our new home and just wanted to endorse the team in Pontardawe, we can highly recommend their professional and yet personal approach to selling your home.
Josh made a superb video within days of taking photos around the property, Rob escorted people to the property and ensured they were just right for the house, and Carol......what can we say! Carol is just amazing as she took every call we made and settled any anxieties with ease and followed the progress of the sale from start to completion.
Put your property in their hands and trust them to do the job they are skilled at. An unrivalled sales team with such good humour and patience.
Thank you so much for all you have done.
Seller
7th Oct 2024 (1 year ago)
Noddy
Fantastic professional service from start to finish would like to thank Carol and the team for exceeding expectations and going above and beyond thank you.
4th Oct 2024 (1 year ago)
P Harris
Brilliant service. The guys at Clee were fantastic to deal with during the sale of our property. They came to view the property and gave us some very sound advice which helped with the sale and ensured we achieved a good amount. Once a number of offers had been received they helped us choose the right buyer and kept in touch regularly, right up to the point of completion, keeping us up-to-date with progress. I honestly couldn't have asked for more. I would certainly use them again in the future.
Seller
4th Oct 2024 (1 year ago)
A Parker
Excellent service provided with the process of my house purchase. I dealt with both carol and Rob who were extremely helpful and attentive to my needs. Highly recommend!
Buyer
4th Oct 2024 (1 year ago)
C Jones
The whole process of selling our house with CTF was excellent. The team work well together and with very regular contact we always felt you were being kept up to date. Their hard work is much appreciated. We highly recommend.
Seller
27th Sep 2024 (1 year ago)
E Richards
Amazing! So glad we chose to sell our home through clee pontardawe branch! Always so helpful even beyond the service they provide! And we were lucky enough to buy our new home through them also.
Seller
29th Jul 2024 (1 year ago)
J Turvey
Carol is amazing, she went out of her way to make sure the purchase of our property went as smooth as possible Excellant
Thankyou
Buyer
18th Apr 2024 (1 year ago)
N Demello
Absolutely disgusting service for landlords...unprofessional, time wasters kept asking for all my property documents and set up dates to view property over 2 months to say last minute they are not taking on any more residential lets.
Landlord
15th Apr 2024 (1 year ago)
N Gulwell
Had a leak and reported it plumber there in ten mins then came back next day and repaired everythingI.impressed
Tenant
10th Apr 2024 (1 year ago)
J Edwards
The whole team in the pontadawe office are absolutely amazing. Simon showed us our home and helped us put in an offer and was super helpful! Then Carol took over to help the sale complete.. it was a complicated process but Carol helped us all the way!! Any information we needed she mediated between ourselves, the vendor, and both parties solicitors to keep us informed all the way. I cannot stress how helpful she was!! She made the whole process manageable. There was nothing she wouldn't help us with and we are so so grateful!! Brilliant office .. fantastic team!! Thank you so so much.x
Buyer
5th Apr 2024 (1 year ago)
M Leonard
In 2019 I bought my first house in Wales, from Clee Estate Agents. The service was faultless. This was to be the beginning of my welsh portfolio and so as Clee had a property management company it appeared to be logical to keep it in house. My portfolio expanded.
With regards to a property in Regent St.
My tenant, or rather the tenant that Clee vetted moved in on 18th June 2021. Had to chase the rent. Clee issue statements, but nothing was coming into my account. Also overcharging on their management fees was reported to them.
Due to none payment of rent Clee were instructed to issue a Section 21 Notice, which they duly did. This was dated 09/11/21 with possession required after 17/06/22. Though the email was sent to me a week later.
On the 26th December the tenant emailed me concerning a water leak from his bathroom. He had been trying to contact Clee to arrange an emergency plumber to visit the property. I could confirm this myself. There was no answer phone message for emergencies. Nothing on their web site or shop window. Then then resulted in me having to travel to Neath from Exeter myself. Clee was closed for the whole of the festive period. Their inventory report on the 30th March clearly showed the affected dampness.
Clee then decided to employ a gentleman who found me a tenant for one of my properties. What I was not informed at the time was there were outstanding CCJs on this person and the references were not properly checked. After not receiving rent for over six months I requested a section 21 to be issued, It took Clee weeks to issue this and what they did issue was wrong. Instead of three months it was for nearly five months. When I finally got the tenant out I would estimate my loss at about 15K. This gentleman now no longer works for Clee and a replacement was found. Thought all this the managing agent manager was very supportive, but there was nothing more she could do. Since then she has decided to leave the company as did her replacement. This resulted in me removing three of my properties from Clee.
On another property I instructed Clee in full management, eventually they found me tenants. However there charges were to say in the least excessive. Our contract for finding a tenant was £250 and 8% management charge because I now had quite a few properties with Clee. Clee deducted £450 and 10%, lucky I spotted this.
I wanted to move one tenant from one property into another. This property had already an agreement with as above. Once again Clee decided to try to increase their fees. Again £450 and 15%
On all my properties Clee were suppose to carry out a photographic inspection before and after the tenant resides at the property. Half the time the inspection missed many points. Damaged walls, state of the garden etc. Then they rush to claim a little of the deposit back and complain if you find missing faults.
Promoting properties. No rent signage displayed and though reported, I had no response til I chased it again, to then be advise there was a sign.
Properties not appearing on their own web site. Emails going unanswered. When faults are reported Clee were advised which contractors to use. This doest happen instead they were rather use dubious contractors, unknown to me, who charge a fortune. Then on top of this you are advised there is a call out charge.
Clee Property Management Company appears to have long past its best sell by date. And consideration for its customers (The landlords) has been set aside.
Mark Leonard.
Landlord
23rd Mar 2024 (1 year ago)
S Stockley
I have just sold my property with Clee Tompkinson Francis Estate Agent in Pontardawe and I must say they were excellent. I have sold many properties over the years but Carol, Rob and Josh have been amazing. They were professional, helpful, and nothing was too much trouble which is exactly what you need when going through the buying/selling process especially if any little problems crop up. I would definitely recommend this company to anyone looking for the "A Team" You won't be disappointed!
Seller
22nd Jan 2024 (2 years ago)
L Starbuck
Carol, Rob, and the team at Clee have been fantastic from the very start of my selling process. Carol has kept me up-to-date with all progress and has always been on hand if I had any questions. Thank you team!
Seller
20th Oct 2023 (2 years ago)
G Gerrard
Excellent service from all the staff at the Pontardawe office once again. They worked really hard to sell a property for me at what has been a difficult time for the property market.
I have used this Estate Agency a number of times in the past both for Sales and Valuation purposes and would highly recommend them to anyone. Thank you to you all!
Seller
18th Oct 2023 (2 years ago)
A Owen
Joshua Grace conducted an evaluation of our house. Joshua was very punctual, professional, friendly, thorough and made the whole process simple and put us at ease. I highly recommend Clee.
Seller
7th Sep 2023 (2 years ago)
S Bradley
We've bought and sold a few properties over the years and I can honestly say the team in Clee Tompkinson Francis Pontardawe have been the best estate agents we've dealt with. They have been professional, friendly and extremely helpful, keeping us fully updated in all aspects of the process. I can't recommend the team in Pontardawe enough. Thank you all!
Seller
5th Sep 2023 (2 years ago)
C Bailey
Emma from Ponty office, very helpful, organised and a pleasure to talk to
7th Jun 2023 (2 years ago)
G Cronin
Excellent service, Carol and Rob were especially helpful.
15th May 2023 (2 years ago)
G Hopkins
Helpful and friendly staff. Used them a few times and can recommend.
14th May 2023 (2 years ago)
S Shreves
Can’t thank the staff at Pontardawe enough. They were extremely professional and remained on the ball throughout a difficult time of selling and buying our next property. Can highly recommend using these guys they truly are great.!!!
Seller
1st May 2023 (2 years ago)
P pal
Most reliable service and staff are helpful
17th Feb 2023 (2 years ago)
J P
Emma has been absolutely amazing from the initial enquiry to the collection of keys to our new rental property. Despite a few hiccups along the way with dates etc (through no fault of her own), Emma has been responsive and helpful ensuring that things have been dealt with quickly and efficiently. Would definitely recommend! Thank you Emma
Tenant
2nd Feb 2023 (3 years ago)
N Appleby
Great advice from Rob and consequently house sold on first viewing. Carol and the team then kept everything moving forward. They made it easy for us…Thanks guys ????
Seller
1st Dec 2022 (3 years ago)
J Merrett
Emma was friendly and helpful throughout and communication was great, which made the whole experience much easier and less stressful than it could have been. Easily the best estate agent I've dealt with in the area!
20th Oct 2022 (3 years ago)
C Evans
Having rented my flat with Clee as the finding agent over the years, I have found the service outstanding. All members of staff are very friendly, helpful and professional, with a special mention to Emma who is consistently terrific. I would most definitely recommend Clee at Pontardawe to anyone who wishes to rent or sell a property in the area. Thank you for all your help and support over the years
Landlord
7th Oct 2022 (3 years ago)
Anonymous Tenant
My experience with Emma was fantastic from start to finish, excellent communication and top notch professionalism. I am happy I choose Clee Tompkinson as my letting agent.
Tenant
6th Oct 2022 (3 years ago)
J Williams
Helpful staff and very friendly ????
9th Sep 2022 (3 years ago)
R Williams
Best estate agent for a flat or a house, highly recommend Clee, Emma the Lettings Administrator was very kind and helpful and very polite and always had good vibes
Landlord
24th Aug 2022 (3 years ago)
S Griffiths
Sold and bought through Clee Pontardawe. Excellent service throughout the sale and purchase from Carol Roseblade. Communication from Carol was second to none, called each time when there was update on progress. Answered or got the answer to each question we asked. Explained the process when we were in doubt to reassure us, clear and made us felt at ease. Brilliant service and highly recommend!! Credit to Carol!!
22nd Jul 2022 (3 years ago)
Lesley
Emma at Clee (Pontardawe) was fab from start to finish of us renting a property. She kept us up to date throughout the whole process and was only a phone call away if we had any questions. Thank you Emma.
Tenant
13th May 2022 (3 years ago)
C Ladd
My partner and I recently bought a property via CTF, and the service we received was exceptional. The staff were friendly during the house visits, and they got a really good sense of the sort of property we were after. When our dream house came on the market, they swiftly contacted us and we proceeded with the purchase. We were regularly updated throughout the purchasing process, and any queries we had were addressed within hours. A special thanks to Carol, who honestly took the stress out of what can be a very stressful time... thank you as well for the hamper! I can highly recommend CTFs services.
Buyer
18th Feb 2022 (3 years ago)
Anonymous Home Buyer
Thank you so much Carol , the service I received was amazing , so helpful , I wished I used Clee for selling my home , I bought my property off Clee , there service was above & beyond … especially Carol who was amazing, great customer service , and would highly recommend clee pontardawe
Buyer
19th Jan 2022 (4 years ago)
M Warren
The service we received was absolutely amazing. All our questions were dealt with quickly and efficiently. Emma was very helpful and professional enabling our move transition to be absolutely seamless. We would highly recommend her and the service received from Clee to anyone looking to rent a property.
Tenant
5th Nov 2021 (4 years ago)
M Jones
Okay
1st Sep 2021 (4 years ago)
G Jenkins
I would like to thank Emma and her colleagues at pontardawe Clee for their help the last few weeks! Trying to find a house during covid has been extremely frustrating but you made it soo easy. Thank you so much for making it so easy, and helping with all my query’s!
16th Aug 2021 (4 years ago)
B riches
I’ve been a private tenant with Clee at Pontardawe for nearly 4 years and have always had wonderful and professional communication with all the staff there, particularly Emma from the letting department. Any queries have been dealt with quickly and I have never felt like there wasn’t anything they wouldn’t help me with. Highly recommend Clee!
Tenant
2nd Aug 2021 (4 years ago)
S Harris
Can't recommend highly enough, first class service and so helpfull in terms of house improvements with really swift responces. Cheers for everything guys ????
14th Jul 2021 (4 years ago)
J Evans
Really helpfull
1st Jul 2021 (4 years ago)
L Rogers
I have used Clee for buying and selling lots of times now. They're helpful and make sure you get the best experience.
Seller
10th Jun 2021 (4 years ago)
Mark
Fantastic friendly service and great communication from Ryan and Carol.
22nd Apr 2021 (4 years ago)
J Davies
I can only commend the professionalism and humanity that the Pontardawe staff have afforded us as we went through the process of selling our home during the worst imaginable time ever. The pandemic has made things so very difficult, but Ryan and Carol never let us down, not once. Always available with an encouraging word and a smile. Thank you
Seller
21st Apr 2021 (4 years ago)
M Walsh
I've been a tenant with Clee for the last five years, Emma has always helpful and courteous to me and always helped if I ever had a problem. A very professional experience and lovely people xx
Tenant
20th Mar 2021 (4 years ago)
M Foulkes
Excellent service from Clee who I have trusted with my rental property for a number of years. Emma in particular has kept me informed of all important aspects of the tenancy and communicates with professionalism and speed! I would highly recommend Clee.
Landlord
1st Mar 2021 (4 years ago)
P Elsey
Just recently purchased a property from Clees I dealt with Carol from start to finish nothing was a problem.
I found Carol very honest and totally professional throughout the sales process most impressive was keeping you informed
I would throughly recommend Clees and in particular Carol
Buyer
2nd Feb 2021 (5 years ago)
Anonymous Landlord
We’ve been dealing with CTF Pontardawe branch for over 20 years and received a very professional and friendly service. Thank you very much to Emma and the team at Pontardawe
William & Linda
Landlord
11th Dec 2020 (5 years ago)
J Adams
Carol and Ryan provided me with a first class service throughout the sale of my property. I cannot rate them high enough!
Seller
11th Nov 2020 (5 years ago)
Jan
Clee sold our property within a week of it going on the market. No one could foresee covid and lockdown soon after selling. It was an awful time for everyone. They kept us updated throughout these difficult times until we were able to actually move home. Yes I would recommend them.
Seller
9th Nov 2020 (5 years ago)
C Thomas
Amazing service as per usual with Clee, from start to finish the process and service was fantastic, Ryan and Carol were amazing and really did make one of the most stressful things you can do a breeze. Communication was excellent from start to finish, local knowledge and everything, cant fault the service.
29th Oct 2020 (5 years ago)
T Griffiths
Have rented my house out in Pontardawe now for a few years through Clee and always been great to deal with and willing to help with anything :) many thanks
Landlord
29th Jun 2020 (5 years ago)
S Lewis
Very helpful staff esp carl
7th Mar 2020 (5 years ago)
E latham
Very Good estate agents, very patient and understanding. Would recommend them.
2nd Jan 2020 (6 years ago)
M Watts
Having worked with Clee over the last few years, renting and selling, I have found the service outstanding. All members of staff are very friendly and helpful. Service has always been very reliable and prompt. I would most definitely recommend Clee at Pontardawe to anyone who wish to rent or sell a property. Thank you very much for all your help and support over the years.
19th Dec 2019 (6 years ago)
K Helena
My partner and I rented with Clee Tompkinson Francis Pontardawe for 21 months. Having had my fair share of dodgy experiences with landlords and agents, I am pleasantly surprised and very impressed by the service from this estate agents! Emma and the other agents have been nothing but polite, professional and helpful throughout my time renting with them. They ensure their properties are clean and pleasant, and look after them brilliantly. Thank you!!
Tenant
12th Aug 2019 (6 years ago)
P butterworth
I have had the pleasure of both buying a property and selling with clee pontardawe over the last two years. Everyone who I have dealt with, Joanne, ffion and Ryan have been amazing. Always kept me updated on developments and I wouldnt hesitate in recommending close pontardawe to friends and family.
Seller
12th Jul 2019 (6 years ago)
A Hughes
We just bought a house through Clee Pontardawe and dealt mainly with Ffion. She was very helpful in answering all our queries and she replied to our emails very quickly. We wouldn't hesitate in recommending her and the rest of the team.
Buyer
10th Jul 2019 (6 years ago)
E Lewis
We purchased our home from Clee Pontardawe. Ryan was brilliant, very helpful in keeping us up to date on progress of the purchase. We would defiantly recommend Him, if we ever sell we would use Ryan. Thank you.
Buyer
21st Jun 2019 (6 years ago)
H Kern
Excellent service very impressed
7th Feb 2019 (7 years ago)
B Taylor
Joanne ans her team qere outstanding during our house sale. We were previously on the market with another estate agent who was not providing us with any type of service. When we contacted Joanne it was like a breath of fresh air. Joanne and her team have standards. Pictures were perfect and no questions or queries were too small. I would personally highly recommend them to anyone in the local area.
Seller
17th Aug 2018 (7 years ago)
B Dyment-Jones
Joanne and her team have provided outstanding customer service throughout every purchase I have made with them over the last few years. They are a credit to the CTF Business and the estate agent industry in general.
I constantly deal with a number of different estate agents across the local area and I can honestly say the Pontardawe Branch and CTF are by far the best in every field.
Many thanks once again for your help, support and guidence through every purchase and here’s to many more to come.
Buyer
28th Mar 2018 (7 years ago)
S Vxsc0
Fantastic service and assistance throughout our purchasing process from Joanne and her team. Jo was always extremely helpful and professional from beginning to end, and I would have no hesitation in recommending.
Thanks again. Paul and Lisa Vowles.
Buyer
22nd Mar 2018 (7 years ago)
D Bilan
Very helpful people.
3rd Mar 2018 (7 years ago)
H Kelly
What a joke 100 commercial road! Got stuck in a contract for 6 months with unsafe electrics (no earth in house) rats on my landing and in attic mould under the sink and somthing growing from out of the bath. Landlord doesnt get anything sorted discusting service. Never ever again will i be renting though clee! They accept rogue landlords. Discraseful.
Tenant
19th Feb 2018 (7 years ago)
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- Clee Tompkinson & Francis - Ammanford 7.81 mi away
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- Clee Tompkinson Francis - Port Talbot 9.14 mi away
- Clee Tompkinson Francis - Llandeilo 12.87 mi away
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