G Holman
Just wanted to say a huge thank you to Terri and the team at Billericay Connells. From the moment Kieran showed us the property to us completing yesterday they have been flawless.
Kieran was smartly dressed and knowledgable on the property, he was very respectful to the owner and didn’t try and blag answers to questions he didn’t know and instead found out the answers and let us know.
Terri is a Saint. She has been so patient with us and was professional throughout. If I were selling I would be highly confident that Connells will do a great job for you and from a buyers perspective they were friendly, professional and went the extra mile. They answer calls quickly and get back to you when they say they are going to.
Keep up the great work guys and thank you for helping us with our move to Billericay ????... Read more
Buyer
17th Apr 2025 (5 weeks ago)
A B
Terri, Abbie and the team were extremely helpful with my mother's house purchase. Always so helpful and friendly, communications were prompt and everything was done with the utmost professionalism. Would highly recommend.... Read more
Buyer
1st Apr 2025 (7 weeks ago)
V Cavanagh
Abbie at Connells, Billericay has successfully completed on the sale of our property through hard work and tenacity which are a credit to the Connells brand.
Unfortunately this was not a straight forward negotiation, however, Abbie remained professional throughout with her straightforward and calm approach. Her communication skills are second to none and her determination to drive this process to the end were exemplary.
I highly recommend the services of Abbie and Connells Estate Agency.
With much gratitude from Viv and Dave Cavanagh... Read more
Seller
14th Feb 2025 (13 weeks ago)
J Johnson
Could not recommend more. Everyone in the office is so good at their jobs and so friendly. Always helpful, always remembered us. Could not be more satisfied and happy with our results. Thank you Connells Billericay x... Read more
16th Jan 2025 (18 weeks ago)
Ru
I had the pleasure of meeting Abbie for a viewing on one of Connells properties, which I ended up making an offer on. Abbie has been an absolute professional from start to finish of that process. She has been friendly, informative and very responsive. She is a fantastic representation of not only her branch, but the company Connells. She is an asset to your team, and I would highly recommend this branch to anyone looking to use an estate agency. Thank you for changing my opinion on estate agents after having bad luck and service with others!... Read more
Buyer
17th Dec 2024 (22 weeks ago)
T luxton
Great friendly service from Terri and the team.
A completely stress free experience without the hard sell approach.
Thanks for everything.
Terry and Pat... Read more
20th Nov 2024 (5 mo. ago)
G Smith
Thank you to Bryan and Madison for the excellent service that Connells provided.
Regularly updated and always there to help with any questions or concerns.
Made the whole process run smoothly and would thoroughly recommend without hesitation.
Once again, thank you.... Read more
2nd Feb 2024 (1 year ago)
G Celestin
Very friendly services, very professional.... Read more
1st Feb 2024 (1 year ago)
C Bartlett-Day
Fantastic Working with Connells especially Caroline, Lisa & Laura . Even though they were the Vendors Agent any Questions I had were swiftly replied to with Clear & Concise Guidance when requested.... Read more
Buyer
18th Sep 2023 (1 year ago)
J Roche
We sold our apartment through Connells. Our agent was Lisa Steer and although there were several hiccups from the buyers solicitors, Lisa was always very friendly and helpful and kept us informed of proceedings as things progressed. We are very grateful to Lisa for all the effort she put into selling our property. Lisa is an Ambassador for Connells. We wish Lisa the best of luck for her future career with Connells and would highly recommend Connells Estate Agents.... Read more
Seller
26th Jun 2023 (1 year ago)
J G
I am wrting a super positive review on dealings with the Billericay office of Connels, in particular working with Lisa Steer who has gone above and beyond her role in helping with paperwork and solicitors. We could not have carried the purchase through without her help as solictors were taken a huge amount of time in processing information etc. Lisa you are a star and cant thank you enough for your hard work and patience in getting the purchase completed. A+++++ :)... Read more
Buyer
26th Jun 2023 (1 year ago)
S Hunt
My family have recently sold a house through Connells and although the buyer has been difficult, Connells have always been helpful and professional throughout.
The staff we have dealt with have all been very friendly and personable and we would highly recommend.... Read more
Seller
13th Feb 2023 (2 years ago)
A Cushen
Excellent service from all members of staff. Went above and beyond to get our property sale across the line. Thank you Caroline, Christine and Lisa... Read more
Seller
22nd Jan 2023 (2 years ago)
S Sharp
Friendly, and nformative. The whole team were so helpful. Lisa and Roland have been brilliant.... Read more
16th Sep 2022 (2 years ago)
J Fisk
Lisa was brilliant,saw us though the whole process effortlessly, many thanks, would recommend you to all.... Read more
14th Sep 2022 (2 years ago)
M Adekeye
Great experience buying through Connells.. Caroline is very understanding, polite and very professional. Thank you very much for your great customer service and help. Will definitely recommend to family and friends.
Great service- 5 stars! Very fast response and very accommodating- thanks to Lisa,Christine and Roland also! Great team working at this Branch!... Read more
Buyer
26th Aug 2022 (2 years ago)
A ahmed
We were there to see property on Saturday. Christine was great help to view. Lisa was alway hands on when we called. A truly Professional Team.
Roland you are a Gem in your office.... Read more
9th Aug 2022 (2 years ago)
The staff in the office were very proffesional, always rung me back etc. so thank you to Christine, Lisa and Jonathan for a great service... Read more
Seller
6th May 2022 (3 years ago)
Mark
Billericay Branch needs to learn customer service etiquette.
Sadly this individual reduced my daughter to tears through no fault of her own.
Perhaps gather factual evidence prior to the attack.
Using readily available resources online to enhance customer service skills would play a fundamental positive role in the individuals career.... Read more
27th Jan 2022 (3 years ago)
L Samantha
Great experience with Connells and in particular Ellis Appleyard. As first time buyers the assistance and guidance Ellis provided was vital! Thank you very much!... Read more
Buyer
18th Nov 2021 (3 years ago)
L Simm
I would recommend Connells especially Christine. We bought our bungalow through them and I could not fault them.... Read more
Buyer
31st Aug 2021 (3 years ago)
I highly recommend Lewis.
Top guy in replying, communicating with me head and shoulders the best estate agent out there
Thanks Lewis... Read more
Buyer
18th Aug 2021 (3 years ago)
We would highly recommend using Connells of Billericay as they have shown good management strategies, diligence and professionalism in selling of our mother's house. It has been a difficult time for us, any issues we had were quickly and efficiently managed by Lewis, Christine and Ellis. Thank you for all your support, guidance and consideration throughout the whole process.... Read more
Seller
10th Jun 2021 (3 years ago)
J Donovan
Great professional service from Connells. Ellis the sales negotiator was very professional in every aspect.... Read more
Seller
26th Feb 2021 (4 years ago)
A Whitten
Ellis has been a great help in our property search and will definitely use again.... Read more
22nd Feb 2021 (4 years ago)
M Read
Myself and my partner have had a great experience buying our first home through Connells. We viewed the property twice, once with Lewis and once with Ellis and both were very helpful. We have also had a lot of contact with Christine throughout the process who has been great and has chased up solicitors for us and kept us updated. I would also recommend Roland Ganynor for mortgage services as he very quickly helped us secure a mortgage. Overall we are very happy with the service received from all members of the team.... Read more
Buyer
4th Feb 2021 (4 years ago)
R Pearce
Had an amazing experience with Connells, Christine Mahy has been a super star throughout the whole process and made myself and my partner feel at ease with our first time selling. Couldn’t recommend Christine or her team enough 10/10... Read more
Seller
3rd Feb 2021 (4 years ago)
L Smith
Helpful team and eventually managed to help me secure a property I'd had my eye on for quite some time!... Read more
27th Jan 2021 (4 years ago)
C Wood
Very happy with the service from Connells. Good communication & very helpful... Read more
23rd Jan 2021 (4 years ago)
D Bailey
Went to viewed a house with Ellis Appleyard Was very experienced even tho new to the area he sold what to us is the perfect house very polite and helpful... Read more
30th Nov 2020 (4 years ago)
C Dorman
Very professional service and kept us up to date throughout the sale of our property... Read more
Seller
30th Nov 2020 (4 years ago)
M Dc
Lewis Kirk has been an absolute superstar – he has been so kind, reassuring and such a bubbly person through the whole process, the best key contact you would wish to have when buying your first home! Managing this all through the pandemic and allowing us to have the keys of our house less than 4 months after our offer was accepted. Thank you Lewis! Would absolutely recommend and not go anywhere else.... Read more
Buyer
30th Nov 2020 (4 years ago)
S Thompson
Nothing was too much trouble. Christine was brilliant at sorting problems.... Read more
29th Sep 2020 (4 years ago)
D Thompson
Very helpful, and friendly staff.... Read more
16th Aug 2020 (4 years ago)
L Grant
Can't say enough about Connells at billericay they kept us inform all the though
lockdown. 5 self service thank you Lewis... Read more
10th Jul 2020 (4 years ago)
C Costa
Dear Roland,
Thank you so so much for your time and wonderful advice this morning regarding future planning for a mortgage. Your suggestions have the potential to be life changing! We certainly have lots of things we can start doing now in order to prepare.
Many thanks,
Christina and Adriano... Read more
2nd Jun 2020 (4 years ago)
V Desai
Connells have been very good during our house buying process. Everything was handled very professionally and in a timely manner. It took just about 6 weeks from viewing the property to exchanging the contracts!... Read more
Buyer
28th Feb 2020 (5 years ago)
K Thompson
Moving from our property for the first time in 37 years could have been a fraught experience, but thanks to all the team at Connells of Billericay, the whole process has been managed smoothly and quickly in just a few months. Christine and Lewis have been a great help in that process, keeping us informed, offering sound advice and constructive assistance throughout. The property was marketed and managed very effectively. This has been greatly appreciated, so many thanks to them and their colleagues.... Read more
28th Feb 2020 (5 years ago)
P Morton
I could not have wanted for a better service than I had from Connells on the sale of my bungalow Michelle Christine and Lewis were all fantastic updating me regularly all the way through the process I would recommend Connells to anybody selling they give you that personal touch that brightens your day professional and first class all round... Read more
Seller
20th Feb 2020 (5 years ago)
L Boyle
Roland is a financial wizard! He is a real gentleman, professional and respectful, has always done the best by me for over 10 years and has never let me down whilst arranging my mortgages for me.
Christine is also amazing. When I was a first time buyer over 10 years ago now, she was the only estate agent I found that was honest and trustworthy. I can't thank her enough for her advise as a vulnerable first time buyer.
She noticed I was being poorly advised by another company and put me in touch with Roland. Between her and Roland they saved me thousands by finding me a much better mortgage with a much lower interest rate.
Roland basically does his job well and genuinely does care for his customers, it's not that easy to find nowadays sadly. I can't recommend connells Billericay enough based on over 10 years of never letting me down.... Read more
Buyer
1st Feb 2020 (5 years ago)
A Mutton
The team at Connells Billericay are fantastic. They are always there when you need them and are happy to help you should you need somebody to chase up the chain or to give you advice where you are unclear. In particular, Christine and Lewis were incredible throughout the whole process and helped me every step of the way no matter what. I can easily say that, as a buyer, I could not have been in safer hands.... Read more
Buyer
30th Jan 2020 (5 years ago)
M b
Polite friendly and honest... Read more
1st Oct 2019 (5 years ago)
M Wilson
Honest professional sales team in Connells -Billericay helped us all way through the exchange. Although it was a very stressful process but Connells made sure the completion date is set as we wanted and they kept us updated frequently. Also Connells mortgage services found us a competitive mortgage rate .... Read more
Seller
30th Aug 2019 (5 years ago)
B Stratton
It’s been a number of years since we’ve sold and purchased properties. But many thanks to the Connell’s team for their professionalism. We had a few challenges along the way, but it worked out well for everyone in the end.... Read more
Seller
6th Aug 2019 (5 years ago)
E corser
Having only purchased a property I was totally unaware of the sales process, but from start to finish the staff at Connells Billericay helped and guided me through, despite some challenges. I can honestly say hands down the best customer service I've experienced, friendly, polite, honest staff, nothing was ever too much and they all went out of their way to help. Amazing! A well deserved 5 stars! :)
Thank you all again. Emma B.C... Read more
Buyer
13th Jun 2019 (5 years ago)
D Hardy
Christine my contact at Billericay Connells worked tirelessly to make our sale complete using her knowledge and comman since approach and the ability to cross every hurdle with the least amount of fuss . Thank you very much for everything you personally made this happen
Deborah Hardy... Read more
Seller
20th Mar 2019 (6 years ago)
T marl
Great team and friendly service. The team did an amazing job and got us an offer on our house well above the asking price. Would definitely use again and recommend to anyone selling their home.... Read more
Seller
15th Mar 2019 (6 years ago)
S Hodson
Our purchase may not have gone as smoothly as it could have, but Michelle was always there and willing to do all she could to help us out. We are very happy with the service she provided us.... Read more
Buyer
1st Mar 2019 (6 years ago)
D courtney
We used Roland Gayner at Connells for our mortgage. He has been absolutely brilliant. He is friendly, efficient and very knowledgeable. Roland secured us a great rate and got us a great deal when others couldn't. I would highly recommend using Roland Gayner for mortgage services.... Read more
25th Feb 2019 (6 years ago)
Leo
Bought our first home with their help. Very pleased with the service received. They can help with every aspect the purchase including the financial advice. We received great support from Roland, the mortgage adviser. After two years from the purchase we still have their support.... Read more
Buyer
25th Feb 2019 (6 years ago)
E Pavesi
I can highly recommend using Roland at Connells Billericay to help you arrange your mortgage. I have used the service on 2 occasions already, and hopefully my third mortgage can be arranged through Roland - he definitely seems to be able to advise you on whatever scenario you need to throw at him!! I have always found the other staff in Connells Billericay to be helpful & friendly too.... Read more
24th Feb 2019 (6 years ago)
R Crump
Roland at Connell brilliant man will go out his way to help you with your mortgage and any other questions. Perfect service... Read more
24th Feb 2019 (6 years ago)
K Bliss
Michelle in the Billericay branch was very helpful and tried her best to help our move go smoothly
Thank you x... Read more
21st Feb 2019 (6 years ago)
P Ramsden
Thank you to everyone at Connells. We are on our way to our new home.
We wouldn't have done it without you. For anyone thinking of selling
Give Connells Billericay a go.... Read more
Seller
11th Feb 2019 (6 years ago)
R Britain
DO NOT USE CONNELLS! Process started off ok but as time went on they kept letting us down and disappointing us. They couldn't get our property listed correctly on Rightmove, we had to do majority of the viewings, they couldn't do any negotiations on our behalf, communication was poor with both us and our buyer, we were given incorrect information, and when we raised these points with the branch Manager and Area Director they didn't seem bothered that they had unhappy clients. Do not use Connells, they have no duty of care!... Read more
Seller
24th Jun 2018 (6 years ago)
M Kelly
Had offer accepted on property with them but they wouldn't remove the property or set it as SOLD STC online. I asked 3 times via email and was just ignored. And once on a call and with a umm and hesitation "ok leave it with me" and then stayed on. Seller.said he doesn't know why it is still showing and asked for it to be removed. Still stayed online as for sale. Workmate rang to make a viewing and they said they will arrange with seller, and never called him back. It only came off after 4 months when the seller had to take it off the market due to not being able to move on to another property.... Read more
Buyer
9th May 2018 (7 years ago)
L Gordon
Excellent service with my remortgage... Read more
4th Apr 2018 (7 years ago)
B Verlander
Last year, during the sale of two houses and the purchase of one, Connells, Billericay were extremely helpful from start to successful finish. This included keeping us informed throughout every stage of the processes for all three houses, as well as months of chasing our seller who was also their client and who seemed to move (no pun intended) painfully slowly. To my mind, Connells, Billericay did everything to keep us happy and finally achieve our goals. I have no hesitation in recommending their services if you are looking to buy, or sell, in the Billericay area.... Read more
Seller
12th Mar 2018 (7 years ago)
C S
Poor service and unhelpful staff.... Read more
24th Jan 2018 (7 years ago)
D Sanderson
If you want unsolicited spam emails then Connells are the way forward. No consistency across IT systems and no clue as to what region they are working in. AVOID AT ALL COST.... Read more
11th Aug 2017 (7 years ago)
Tanya
I do not work for Connells and can only present my experience with the company to date. They are very professional, responsive and enthusiastic!
They've helped both my parents and sister with great outcomes for both! They have also been instrumental in our house sale- I've left 1 star off as we haven't yet completed! Once the process is finalised I'll return to give them their well deserved full 5 stars!
I wonder if the person who left that negative review is a competitor? I would recommend them as one of the top tier estate agents in Billericay.... Read more
Seller
6th May 2017 (8 years ago)
G GIbbs
Appallingly deceptive company! Have looked on other Connells pages and people who work there have been posting fake reviews, even on here Andrew Lipski who has been working as the Area Lettings Manager there since April has left a FAKE review. Do not trust this company. Can you trust a company with your property if they have to write positive reviews from themselves because no one else will?... Read more
7th Nov 2015 (9 years ago)