D Wood
Bee Raya and Aimee Hearn at Connells Watford delivered on their promise to sell my late aunt's house quickly, achieving a great price without us needing to clear out the house of deal with the overgrown garden! Professional and friendly throughout. Would highly recommend... Read more
Seller
12th Oct 2024 (18 weeks ago)
I “onemantravel_ling”
I would like to give a super thanks to Aimee here, because she is so proactive and efficient in helping me look for the right property, which I spend more than half a year to do.
Whenever I have questions, she is so patient and honestly, among all the agents I have met so far, she is the one who really works with heart and passion.
I really appreciate that and hope you have a successful career! ????... Read more
10th Oct 2024 (19 weeks ago)
F Choudrey
Courtney and Bee were amazing- thank you! A big thank you also to the rest of the Connells Watford team including Brandon and Hannah.
Connells were so efficient in selling my property. I had used other agents and almost gave up but I am so glad I changed to Connells, they were highly proactive with booking in viewings and I got an offer in excellent timing.
I highly recommend Connells in Watford – they are extremely reliable and communicate throughout. My partner is also using Connells in Kent for his flat sale after my recommendation and has had a positive experience. Thank you. Farah Choudrey... Read more
Seller
2nd Oct 2024 (20 weeks ago)
L Tapor
Thank you so much to Connells Agents and especially Monty for all your help and support and excellent communication. Would recommend Connells Agents to anyone!... Read more
27th Sep 2024 (21 weeks ago)
A Smith
I dealt mostly with Aimee and she took time to keep me informed as the process went through, was extremely courteous and caring and above all helped the sale through to a very satisfactory conclusion. Highly recommended... Read more
Seller
18th Sep 2024 (22 weeks ago)
Didn't get a single viewing in 4 months in a very sought after area. I know nearby flats with similar costs have been viewed and some sold.... Read more
Seller
17th Sep 2024 (22 weeks ago)
A K
Thank you Monty for his outstanding assistance in helping us find a comfortable home. He made the entire process smooth and efficient. His responses were always quick, which made everything easier.
Monty is a very friendly person, and his positive attitude made the experience enjoyable. I highly recommend him to anyone looking for a property!... Read more
15th Sep 2024 (22 weeks ago)
K Leavens
Sales Adviser, Bea, made me sign a contract after informing me that it wasn’t a contract. Completely untrustworthy and now cancelled (14 day cancellation clause for anyone who has also been tricked).... Read more
Seller
10th Sep 2024 (23 weeks ago)
C Hyams
Monty, Krish and all the team at Connells are dedicated, supportive, honourable, very polite and get results quickly. They are very easy and straight-forward to work with. I was very happy with the results.... Read more
30th Aug 2024 (25 weeks ago)
V Camps
I was attended by Monty throughout the letting process and he made it very pleasant. He was kind during the viewings, always replied quickly and was very helpful when specific things came up. What is normally a stressful process became smooth and easy!... Read more
Landlord
29th Aug 2024 (25 weeks ago)
R Imdani
Monty and His team are very helpful and made our letting process easier than the usual. They made it simple and straightforward.
Thanks to Connel’s Watford Renting Team????... Read more
Landlord
27th Aug 2024 (25 weeks ago)
R Vekaria

I have been dealing with Krishanth Kandiah and Monty Mistry on the tenant find service.
Please see below issues I have encountered.
The lettings team failed to provide me with the last 3 bank statements and payslips of the tenant and even the ID before the tenant moved in. The move in date with the tenant was rushed and I signed the contract quickly. At this stage I had received only one last bank statement and a reference report where the income was not even verified. I assumed the lettings team would have asked for the last 3 bank statements and payslips as standard procedures when vetting a tenant so I didn’t rush to get this information and immediately put my trust in to them assuming they have done their job. Shortly after the tenant moved in, I then asked for the last 3 bank statements and payslips and ID of the tenant and they informed me they only have last payslip and last bank statement and a driving licence and birth certificate. I only received the last payslip after the tenant moved in and that’s only because I asked. How is that enough screening? What have I paid for when they haven’t even done the basic checks that estate agents do when vetting. How do I even know this tenant is able to pay for the rent monthly? It’s one tenant living in a three-bedroom house. As you know rent guarantee do not even allow a claim without these documents. Why are the lettings team not taking reasonable care of their customers and rushing the process?
I had to ask for the tenants ID to be sent to me. I had to ask for the inventory report too. Why do I need to chase for these things? I am as a landlord entitled to these documents and it just seems the team are lazy. I should’ve received everything when I received a contract.
Krishant informed me that the tenant will take the property as it is (without a washing machine in the house). A week later the tenant asks me to buy him a washing machine and a grass cutting machine. These things should’ve been sorted prior to an inventory taking place and now I’ve had to go through the hassle of sorting all this out and need a new inventory report.
I asked Monty in advance to update the inventory report and it still has not been done. I’ve been chasing and still haven’t had a response back. Also he asked me to go take pictures of the new washing machine and grass cutter. Why was I told to do this? I paid for this service. I had no plans of doing an inventory report myself.
I’ve had the emotional stress of chasing for documents that I am entitled to and then not even having them back.... Read more
Landlord
15th Aug 2024 (6 mo. ago)
P Bhatt
Amy amazing lady and make our purchase journey easier… Thanks Amy... Read more
Buyer
15th Aug 2024 (6 mo. ago)
V Vaidya
Amazing team at Connells specially Monty and Kris. They are extremely professional, courteous, polite and knowledgeable and made the entire process of renting super smooth and hassle free. Always available and approachable no matter how small or big the query was. Thank you Monty and Kris for amazing job that you guys did assisting us with renting process!... Read more
Tenant
3rd Aug 2024 (6 mo. ago)
L Keogh
Monty was fantastic. Always available, knowledgeable and accommodating. We are so happy in our new home... Read more
31st Jul 2024 (6 mo. ago)
C Coke
I tried finding place to rent with connells and it was really a refreshing experience working with an agent named Emily. Talk about customer service to its fullest and to top that off very helpful and friendly.... Read more
Tenant
31st Jul 2024 (6 mo. ago)
Z rahim
The Connells team were very helpful in our purchase of a property we found with them. From the mortgage services team to the property sale team. Even where our own solicitors failed to liaise with us. Many thanks especially to Brandon, Aimee and Ketan!... Read more
Buyer
18th Jul 2024 (7 mo. ago)
A Smith
Everyone at Connells in Watford have been brilliant, they were very patient as my parents property was a little complicated.
I would definitely recommend and I would definitely use them again.
Thank you .... Read more
B DLRB
It was the quickest, most efficient and most enjoyable apartment search of my life. I still can't believe that in less than 2 weeks everything was completed. Monty is just great, professional and knowledgeable. He was available and very kind. Everything was so perfect and fast that I said to myself what is this scam????????? I have my keys in hand and I realize that there are still some competent people who take pleasure in doing their job.Thank you Monty, I will recommend you without hesitation
Thanks to Kris also for his availability
God bless you
Brigitte... Read more
Tenant
11th Jun 2024 (8 mo. ago)
W Peacock
I would like to say the best estate agent in town is called CONNELLS.
They are very professional, helpful and friendly. Always willing to go the extra mile.
To name a few is Mr Monty Mistry and his colleague Chris.
Monty is very perssionate about his job as a top letting negotiator officer and his self confidence doing the work to please his customers to his fullest abilities. Thank you once again for your work. William... Read more
Landlord
31st May 2024 (8 mo. ago)
R Nicholas
We have amazing support from Monty!Very polite and knowledgeable young man.He helped us to find property where we can call home.Thank you Monty ???? Keep doing what you doing best!... Read more
Buyer
27th May 2024 (8 mo. ago)
A Lau
Monty has been extremely helpful throughout the whole renting process. He was very polite, friendly, patient, knowledgeable and professional. Looking for a new place to rent has been a very stressful one but Monty made it much easier. Whatever queries I might have, he was able to respond to them very quickly. My experience with Connells has been wonderful because of Monty, so thank you very much!... Read more
Tenant
22nd May 2024 (8 mo. ago)
W Gray
Professional team, from initial interview to signing up to sell our house.... Read more
Seller
24th Apr 2024 (9 mo. ago)
skarim14
A long process to purchase this property with the complications it came along with, through Connells Watford. Courtney is well communicated and was very professional in handling this throughout with her cheerful positive attitude keeping us well updated. Big thanks to her and the Manager Brandon who both made this finally happen in the end.... Read more
Buyer
22nd Apr 2024 (9 mo. ago)
C Hill
Mine was a complicated sale which took a while to complete, but Courtney at Connells was really helpful and supportive throughout... Read more
Seller
18th Apr 2024 (10 mo. ago)
O Precious
Monty was really helpful. Excellent service... Read more
21st Mar 2024 (10 mo. ago)
S Mendis
If you need to rent a flat definitely speak to Lori.
Lori managed to rent my flat, with excellent management skills and is helpful beyond what her job role extends to. I would highly recommend this agency as the first call.
I would definitely use this agency again.... Read more
Landlord
4th Mar 2024 (11 mo. ago)
G Handa

I am writing to express my utmost satisfaction with the outstanding service provided by Monty at Connells Estate Agents Watford. As a tenant, I have had the pleasure of working with Monty throughout the entire rental process, and his dedication, professionalism, and attention to detail truly stood out.
From the initial inquiry to the final signing of the lease, Connells Estate Agents Watford demonstrated exceptional communication skills and a genuine commitment to ensuring a smooth and efficient process. They were always prompt in responding to my inquiries, addressing any concerns or questions with clarity and patience. Their willingness to go the extra mile to ensure I felt comfortable and informed made the entire experience seamless.
Monty possesses a profound understanding of the rental market and demonstrated a keen ability to match my preferences with the available properties. Furthermore, he exhibited a high level of professionalism, courtesy, and respect. He consistently maintained a positive and friendly demeanor, creating an atmosphere of trust and cooperation. It was evident that Monty and Connells Estate Agents Watford genuinely cares about the well-being of their clients and takes pride in delivering exceptional service.
In summary, I cannot express my gratitude enough for the wonderful experience I had with Connells Estate Agents Watford.
Thank you, Monty and Connells Estate Agents Watford, for making the process of finding and securing a rental property such a positive and enjoyable experience. Your hard work and commitment truly set you apart.
Sincerely,
Gaurav Handa... Read more
Tenant
28th Jan 2024 (1 year ago)
M Keung
Thank you for Connells. Thanks for Monty. Helping me to make everything done. Have a good one!... Read more
22nd Jan 2024 (1 year ago)
A Malik
Lori McCann was absolutely brilliant. I went to see property yesterday and after seeing so many properties already I was surprised with the care and effort Lori made. She was pleasant, helpful and professional and answered all my questions. She is a credit to your team.... Read more
10th Jan 2024 (1 year ago)
J George
Rented a flat through Connells and the agent Monty Mistry is very helpful. Happy with the service.... Read more
Tenant
9th Jan 2024 (1 year ago)
N Ouro-Gnao
You have a proven track record of top sellers... Read more
26th Dec 2023 (1 year ago)
J Lam
Monty has been really helpful and friendly to us for the whole time during the process of hunting new houses. He is a great staff and hopefully if we need to find another new house again in the future, he will always be our first one to go for!!... Read more
20th Dec 2023 (1 year ago)
S Noman
I would like to thank Lori McCann Connells Watford for her support and great service, from setting up the viewing, contract and keeping me up to date with the move , Lori and her team are very professional and I would highly recommend them .... Read more
Tenant
29th Nov 2023 (1 year ago)
T Boxer
Chris and Monty went above and beyond to help my partner and I move in together. Couldn’t have done it without them! Highly recommend.... Read more
Tenant
20th Sep 2023 (1 year ago)
A (androidcharlie)

Excellent representation of Connells from one of your staff - Monty. Efficient, prompt and clear regarding setting up the viewing on both telephone and via email. Additional confirmation of viewing on the day was also reassuring. Monty was friendly and knowledgeable, and I also did not feel rushed when looking at the property, Monty was also able to answer all queries and explain everything, and the process that I had to go through post-viewing. His follow-up/updates since the viewing has been timely. All you could ask for - responsive and involved and kept me in the loop at all times. I have not had wonderful experiences with an agent in the past and for that, I feel hopeful that any dealings with Connells will be a positive one because of the standard he has set. The experience was great from start to finish. Would recommend Monty without a question. My wife and I had many things to stress about looking for a suitable property for us but dealing with Monty and Connells was not one of them.... Read more
11th Sep 2023 (1 year ago)
T Bitan
I cannot recommend Connells Watford highly enough, especially Monty who rented my flat in less than a week. He was extremely professional, supportive and reachable. It has been great working with him and I will always use Connells for rentals moving forward. Thank you so much for all your help Monty!... Read more
Landlord
5th Sep 2023 (1 year ago)
S Durrani
I have been dealing with Monty from Connells . He has been reliable, professional and flexible. He ensured the whole process was smooth and was available after the move to address our questions! Great service!... Read more
4th Sep 2023 (1 year ago)
I Ivanova
I would like to thanks Monty for his help to find us the property. He is very kind and professional person he done everything to meet our enquiries. Was absolutely pleasure to work with him . I wish all the best in your future. Thanks so much Monty... Read more
4th Sep 2023 (1 year ago)
T Adedayo
Monty was very professional and helpful during the process of moving into the new apartment. He also checked up to see if settling in was going on well and provided assistance afterwards. Weldone Monty... Read more
Tenant
2nd Sep 2023 (1 year ago)
K Akins
Working with Monty was quite seamless during my house hunting and then subsequent moving in. I wasn't even aware that the property I have now moved into was available but he made me aware of it as soon as I registered my interest in my initial choice and it ended up being an even better choice for me.
The hunting experience was so seamless that it only took one visit for me to make up my mind that this was what I definitely wanted. Everything else after that was smooth as it can be.
I appreciate the help that I received from Monty and Connells Watford and highly recommend them for any housing requirements.... Read more
26th Aug 2023 (1 year ago)
A Khachatryan
I had a fantastic experience renting my first apartment in Watford. The process was incredibly smooth, and Monty was always available to assist with any questions I had.... Read more
Tenant
25th Aug 2023 (1 year ago)
L J
I find them really rude and incompetent. I lived in a property managed by them which I received with lots of damage and mould. They tried to charge me for the pre existing damage after I left the property and we had to go to adjudication to get it back.
The landlord also replaced my broken washer dryer with a washer only and that just made the mould situation worse. Connells seemed to think this was fine.
They also repeatedly emailed me at the wrong address despite me constantly telling them they had the wrong address so I wouldn't receive their correspondence.
They were never apologetic or helpful and let me go without a washing machine for 6 months. So glad I'm not living in a property managed by them anymoe.
The only good thing about them is that they don't do regular inspections so you actually get quiet enjoyment of the property.... Read more
Tenant
10th Aug 2023 (1 year ago)
T S
Thanks to Monty for all the works and help!... Read more
5th Aug 2023 (1 year ago)
???
I had an amazing experience working with Connells Watford. They made finding and moving into my new flat an absolute breeze. From the first viewing to moving day, the team was attentive and professional throughout. We had some hassles with my partner's right-to-rent check but it was sorted with ease with the help of the team. Monty was really nice, caring and capable. He quickly understood our situation and provided dedicated support throughout the process.
I highly recommend them to anyone in need of a helpful and friendly estate agent!... Read more
Tenant
29th Jul 2023 (1 year ago)
S Ghafouri
Connells is an outstanding estate agency with exceptionally supportive agents. Monty truly assisted us in finding a wonderful residence and made the entire process seamless. I highly recommend this agency!... Read more
27th Jul 2023 (1 year ago)
H McCartney
Lori was great, she was proactive, helpful and very personable. Would recommend Connell’s for letting.... Read more
Landlord
20th Jul 2023 (1 year ago)
L Bromell
Lori was absolutely fantastic, so helpful.... Read more
17th Jul 2023 (1 year ago)
T Bliss
Looked at a house on the website and found it. Was okay... Read more
15th Jul 2023 (1 year ago)
Z Zoza
I have recently rented a beautiful new build flat from Connells. All the way through the renting procedures from viewing the flat to the last day of moving in, I was dealing with Monty. I have no words to describe how good he is at what he does. Professional, driven, experienced, empathetic, passionate, kind, polite, humble, caring, clever, in one word…impeccable, exactly what you want the agent you are dealing with to be. He goes that extra mile and he will prove it to you. Connells they sure have to be proud for having someone like Monty in their dynamic. He is an example of an estate agent. Thank you for all your help Monty, keep the amazing work going.... Read more
Tenant
7th Jul 2023 (1 year ago)
P Robinson
Monty was super helpful in talking us through the details of our first rental property. He made the process super easy and made sure to check in and answer any of our questions! Would 100% recommend Connell’s - thank you so much Monty!!... Read more
Tenant
5th Jul 2023 (1 year ago)
R K.Raj
It was a nice experience with Connells team especially the member Monty.He helped us a lot for getting the rental property... Read more
Tenant
5th Jul 2023 (1 year ago)
N Kaminskaya
Monty was very helpful during this process and was extremely committed to getting us this flat to rent; I highly recommend Monty and Connells... Read more
Tenant
2nd Jul 2023 (1 year ago)
M Uwhubetine
Getting an apartment can be very stressful but Connells made it easy. The rep from Connells (Monty), was super helpful and professional.
We've dealt with other agents in the past but Monty was really first class with the way he handled the entire process. I will gladly refer anyone to Connells.... Read more
30th Jun 2023 (1 year ago)
S Sharma
Connells Watford had provided amazing service for renting a flat. From contacting them to viewing and finally moving was very smooth. There was an issue with background verification but it was handled very well by them. Thanks to Monty for his extra efforts he was very professional. I was running late and he stayed late in the office just to handover the keys to me. I would definitely prefer Connells for my future house.... Read more
Tenant
26th Jun 2023 (1 year ago)
J TechMate360
Where do we even begin? The longest 6 months buying our first property, after MANY ups and downs WE DID IT! Brandon, Liam, Ketan and Aimee went from estate agents to family. They answered our numerous calls at any time of the day and always called back. Completion day was hectic and Brandon was there every step of the way to help push it through. Connells Watford literally treat each purchase as if it’s their own, really can’t fault them all! Will pop in soon!
Jey & Sumi... Read more
Buyer
22nd Jun 2023 (1 year ago)
A Thompson
Monty helped me rent a property recently and his service was exemplary. There were a number of minor issues relating to referencing and he was calm and focused on solutions throughout. I found him professional, helpful and friendly - would definitely use again! Best - Adam... Read more
Tenant
21st Jun 2023 (1 year ago)
K Oelfke
Received an amazing and caring service from Connells. Lori was our lettings negotiator and she was extremely helpful, supportive and understanding to our circumstances. We are extremely happy with our new rental. Thanks Connells.... Read more
Tenant
19th Jun 2023 (1 year ago)
H Rajan
I have very good experience with connells Watford for my property search , staffs are really helpful and they are very friendly , professional and understandable . I used to get regular follow up calls and notifications when new property arise in the market . Big thanks to Ketan for his ample support and he is indeed did an incredible job for the mortgage and in challenging various occasions. I’m giving 5 star rating because they deserve it . Thank you.... Read more
13th Jun 2023 (1 year ago)
S Roy
We rented a flat in Oxhey through Connells Watford, Krishanth took us through the whole journey. I can not recommend Krishanth enough he sorted out all queries, very responsible, accommodating, respectful and was the most helpful estate agent I have come across.... Read more
Tenant
31st May 2023 (1 year ago)
J Sevilla
Connells has assisted us in finding the ideal property for us.
They are extremely helpful, dependable, and professional.
They were very patient with our inquiries as first-time buyers and gave us extra time to help us feel secure, since we all know that buying a house can be a stressful process, but Connells made it easy.
I'd want to take this opportunity to thank the following wonderful individuals at Connells: Brandon, Ketan, Lauren, and the rest of the team who supported us along the way.
Thank you so much, guys.
I would highly recommend their services to anyone seeking to find an ideal home for them.... Read more
Buyer
14th May 2023 (1 year ago)
J Shinn
Would absolutely 100% recommend using Connells - Watford branch. Trying to sell a deceased relatives property and living a two hour drive away we were unsure of which agent to use. Having chosen Connells for their professionalism and confidence when they came to value the property we could not have been happier. Brandon and Liam were always available to answer any questions we had and if they weren’t in the office they got straight back to us. All other staff were really friendly and helpful also. We had a smooth sale of the property and were constantly updated of appointments, feedback and how the sale was proceeding. Thank you to Connor and also Liam who dealt with most of the sale you were a pleasure to deal with... Read more
Seller
2nd May 2023 (1 year ago)
Excellent service from Connells Watford ! Brandon and the team made the whole process a positive experience. From start to finish they supported us and nothing was too much trouble. Highly professional approach, all staff were considerate, keen to help and supportive.
Would highly recommend the whole team but especially Brandon who expertly supported us through the process .... Read more
Seller
2nd May 2023 (1 year ago)
LG
Recently sold with Connells, would highly recommend! Brandon and the team made what could have been an extremely stressful experience a positive one. From start to finish we were supported and nothing was too much trouble. Having not moved home for 25 years so much had changed, glad we had Brandon to guide us through. All the team were amazing !
AS & CS... Read more
Seller
2nd May 2023 (1 year ago)
R Nash
Put a holding deposit down, signed tenancy holding forms, all referencing was completed and approved. On the week of the agreed move in date Connells called to say that the landlord wanted to give the property to his friend instead and that there was nothing they could do about it.
Then they said we could have a viewing for a similar property later that day. However, less than an hour before they called to say they didn't have the key for the property, and that it was actually with a different agency.
They have said they will return our holding deposit, but that this will take 10 working days.
Have since continued to receive calls, texts, and emails about how I need pay council tax for the property we were supposed to move in to.
Whole experience has been so stressful and frustrating. Massive waste of time and have not been helped at all.... Read more
Tenant
27th Apr 2023 (1 year ago)
M Patel
Connells have been brilliant in facilitating our purchase, the team are friendly and helpful, and I couldn’t recommend them highly enough!... Read more
Buyer
21st Apr 2023 (1 year ago)
M Nasser
I recently bought my first house from Connells and I cannot speak highly enough of their service. From the initial consultation to the final closing, they helped speed things up and made the entire process smooth.
They staff that helped me (Aimee and Brandon) were knowledgeable, professional, and always available to answer any questions I had throughout the entire process. They provided me with regular updates and kept me informed every step of the way, making sure that I felt comfortable and confident throughout the entire process.
They were patient and never pressured me to make a decision, taking the time to truly understand my needs and preferences.
I would highly recommend Connells, especially Brandon and Aimee, to anyone looking for a reliable and trustworthy estate agent. They made the entire process enjoyable and I am now finally on the property ladder thanks to their hard work and expertise.... Read more
Buyer
7th Apr 2023 (1 year ago)
N Arshad
BESTEST LETTINGS AGENCY! Best customer service and efficient in their work! So so accommodating to the customers! Especially Lori Mccann! We had trouble with our previous lettings agency as they were not providing us the documents we rightfully needed for the new tenancy. Lori worked so hard to make sure everything is done.
Thank you Lori, Thank you Connells!... Read more
Tenant
17th Feb 2023 (2 years ago)
S rehman
Amazing service. Unbelievable support. We were having trouble with the previous agency in paper work. The previous agency were not giving us the required documents to move out, which was wrong. Connells agents; specifically Lori McCann totally understood the situation and helped us out with everything regarding the agreement and everything. Extremely helpful, dedicated and friendly service. 11/10 would recommend.... Read more
Tenant
17th Feb 2023 (2 years ago)
G Eranga
I have received excellent and efficient service during my move from Krish and Monty at Connells, Watford. They have clearly guided me during process until landed to the location. I recommended Krish and Monty at Connells as a nice state agents who looking for their efficient service.... Read more
11th Feb 2023 (2 years ago)
J Reid
I cannot recommend this estate agent highly enough! A professional, friendly and helpful team, that went out of their way to make what can be a stressful experience when selling a property, into a positive one. From initial marketing and very quick offer, through to final completion, the whole process was completed within required timeframes, with great communication and regular updates from Liam and Brandon.
I must say a special thank you to Senior Branch Manager Brandon Bordoley who was just brilliant from start to finish, personally ensuring everything was completed when promised, chasing legal teams etc to result in a perfect outcome. I couldn’t have done it without him!... Read more
Seller
10th Feb 2023 (2 years ago)
I have choose Connells as my agent and Kris and Monty who are in Watford branch helped me lot and they have guided me until my move. I recommended Kris and Monty as advices and agents who represents Connells.... Read more
Tenant
9th Feb 2023 (2 years ago)
P suchdev
After purchasing a property a year ago via Connells, my circumstances changed and I have now had to resell the property. Before the property was even advertised on the market, Kyara managed to get me an asking price offer on the first viewing! I am extremely impressed with the efforts and professionalism shown by the team at the Watford branch. A special shout out to Kyara, Brandon and Bee for all of their hard work. I would highly recommend Connells.... Read more
Seller
17th Jan 2023 (2 years ago)
R ????
I don’t recommend to deal with this people at all they deceitful they took my money and told me to wait then they told me the property is gone and the money can’t be returns... Read more
21st Nov 2022 (2 years ago)
N Brocklesby
Kyara and and Brandon were a massive help throughout the purchase of my new property. Very attentive and efficient.... Read more
Buyer
7th Nov 2022 (2 years ago)
V Fernandes
The services provided by Ketan Mistry from Connels Watford in obtaining Mortgage has been great. He is very well informed about the mortgage market and provides great advice accordingly. I recommend Ketan to anyone who is seeking a mortgage.... Read more
28th Oct 2022 (2 years ago)
C Bailey
The team at Connells were great throughout our sale. Would definitely recommend.... Read more
Seller
16th Oct 2022 (2 years ago)
E Pasolari
When first moved in everything was very smooth thanks to Kris at Watford brunch that was very helpful.
Few days after i moved in Connells decided to move the electricity to a company they desired without letting me and I found out 8 months later. For this period i was obliged to pay double electric. 4 month after Connells ignoring all my emails and phone calls.
Expected not to find the best customer in a big company like Connells but in this case they don’t seem to care for the basic things.
Very bad and frustrating experience!!!... Read more
Tenant
11th Oct 2022 (2 years ago)
T James
Brandon. And bee and aimee were brilliant answered all my questions would high recommend what a great bunch of people... Read more
7th Oct 2022 (2 years ago)
S Kumar
Thanks to Monty from Connells in Watford, we were able to have a relatively smooth transition during a big move for us! Monty was professional and available to answer questions and assist with queries.... Read more
27th Sep 2022 (2 years ago)
L Cornah
As a first time renter, the team at Connells made the entire process smooth and easy! I specifically cannot thank Monty enough for all his help - can’t recommend enough!... Read more
Tenant
25th Sep 2022 (2 years ago)
Alasdair
Shout out to Lori the Lettings Negotiator!
Myself and my partner needed to move to Watford urgently; within a week of the viewing. Planning coming to Watford from up North, organising viewings and eventually coming down, whilst working around our new jobs, Lori was incredibly understanding of our situation.
Connells and Lori bent over backwards for us in getting everything sorted so quickly and honestly can not thank Lori enough - she's a gem!
Right from the word 'Go' she was attentive and doing everything her end to make sure everything went smoothly for us. I wholeheartedly recommend Connells - we are extremely happy with the property and the overall experience of dealing with Connells Watford!... Read more
Tenant
24th Aug 2022 (2 years ago)
L Gamble
Have just rented with Connells, and had such a great experience. We had a very quick turnaround, and Lori worked tirelessly to make sure we could move in as soon as possible. She did everything she could to make the process as smooth as possible and I couldn’t recommend them enough!... Read more
Tenant
19th Aug 2022 (2 years ago)
S P.D
Connells agency is very good agency. they are very supportive and helpful during the process of renting a property.especially Monty Misry, really I want to appreciate him. He was very well in explaining all the procedures and updating the status of my referencing.
Thank you Connells... Read more
Tenant
17th Aug 2022 (2 years ago)
F Lau
prompt responses and helpful throughout... Read more
17th Aug 2022 (2 years ago)
Jalmabet
I have nothing but words of thanks for this real estate agency, to all the friendly team and especially to Lori McCann, an excellent professional and a lovely person. Highly recommended.... Read more
11th Aug 2022 (2 years ago)
N Yusupov

I was about to rent a 3 bed from Connels. Right from the beginning of the referencing they gave me a lot hassle. Has signing my passport got anything to do with renting a property. My family was not in the UK and were supposed to join me later on. They insisted my wife to be referenced even if she was not in the country. All the referencing came back good except the share code for right to rent. I couldn't generate one cos of residence card I used at a time applied was sent back to Home office and couldn't find the copy of it anywhere. However, I provided them my biometric card with indefinite right to remain and explained that anyone would get right to rent automatically with such residence card. They wouldn't agree with me
They badly lack the knowledge about the visa system. Eventually right to rent was sorted but took too long. If I were to move in I would end up paying rent for two properties for two months. If they didn't drag it for that long one extra month double rent could be avoided.
I asked them to do the fair thing and return half of holding deposit which they didn't. So I guess these agencies make a living on people's deposits.... Read more
Tenant
11th Aug 2022 (2 years ago)
J Sahans
Bought our first house nearly 2 years ago with them; probably good for sellers but not good for buyers. Dealt with Scott and Kyara, who made a stressful time even worse! They tell lies and are shady..beware!!... Read more
Buyer
9th Aug 2022 (2 years ago)
B Joshi
Fantastic experience in renting out a property. Krishanth from Watford branch has been very responsive and helpful, making the whole process seamless. I am very grateful and satisfied, hence I would highly recommend to anyone wanting to rent their property through an Estate Agent.... Read more
Landlord
2nd Aug 2022 (2 years ago)
A Ferdinandi
Really happy with the excellent job Connells and in particular Kyara provided me from start to finish of buying my first property. All queries were replied to quickly and I always felt I was in safe hands and Kyara was proactive in chasing outstanding bits, finding out answers for me and gave regular detailed updates. I couldn't recommend them highly enough, thank you for all your work. Thank you :) Adam... Read more
21st Jul 2022 (2 years ago)
A Hogg
Totally ignored my instructions and rude and then didn't bother sending a valuation.... Read more
4th Jul 2022 (2 years ago)
B SPINAGE
Amy has been fantastic at supporting us with the sale of our property after we lost our first buyers. She kept in regular contact with us throughout the process and was always happy to chase up others in the chain. Made a stressful process easier.... Read more
17th Jun 2022 (2 years ago)
K ahmed

Completely shocked by the behaviour of this agency. As two working professionals we decided to take advantage of the Jubilee Bank Holiday weekend to do some viewings for a new place to rent. We arrived at the place and Monty advised that the tenant was not in but was on his way. As we waited we saw a build up of atleast 4 other people who wanted to view the same property, we then thought there was no point continuing waiting around when there was so much interest for the place and we decided to leave. Monty stopped us and advised that we could be the right tenants (a line told to everyone I'm sure) for the place.
It was an hour later when the tenant showed up (looking back on the lateness-it may have been due to the way this agency had also probably treated this poor tenant - asking them crazy money to renew their lease being a young family- judging by the pics on the wall).
we were second in the viewing queue. After we said we liked the place-we were told that the lady before us raised the asking price by £25 a month and if we wanted to raise it further. We were shocked by this but liking the place we respectfully declined to raise the price but reluctantly agreed to match the lady before us's offer. This practice is completely unethical to say the atleast. In fact, I question the legality of it-as it can be deemed to be false advertisement or misrepresentation- by Connells asking people to bid the price of a property to rent and effectively ending up with far more than what it was originally advertised for. The right thing to do is to advertise for the price you want from get-go but I suspect you wouldn't attract a large crowd.
Of course Monty is a junior or so he says and this practice is embedded to the senior individuals and the company itseself.
If they are like this with renting I would hate it if they were selling my property!
Looking for a new place is already stressful enough... Whether selling or renting - look for an agency that respects that not profits only!!... Read more
17th Jun 2022 (2 years ago)
ac
The Connells letting team Monty, Lori and Krishanth were relentless in finding us the right tenant. I would throughly recommend them if you are looking for a dedicated team you can trust.... Read more
9th Jun 2022 (2 years ago)
K Sharma
Very reliable estate agent for lettings and selling properties... Read more
26th May 2022 (2 years ago)
A Govindji
Connells did an excellent job of finding us a tenant for a property, doing the leg work of the negotiation, referencing, inventory check, deposit collection, etc. Any very responsive. Nice work! Thanks. Karim... Read more
Landlord
30th Mar 2022 (2 years ago)
R Patel
Wanted to highlight the efficient service and fantastic communication from Krishanth on Connells full management service. Would highly recommend!... Read more
Landlord
26th Mar 2022 (2 years ago)
K Marqeshi
Thanks to Liam and Scott that helped us find our forever home . They were very helpful and managed to push our sale thru . Amazon working guys . Well recommend service... Read more
Seller
25th Mar 2022 (2 years ago)
B Hida
Big Thank you to Liam and Scott for all there help on getting our Dream House! Thank you!!!... Read more
25th Mar 2022 (2 years ago)
P Pradeep
Excellent service! my experience with Krishanth and Lori was excellent. I am very satisfied letting my property through them. they were helpful throughout the process.... Read more
Landlord
24th Mar 2022 (2 years ago)
M Willis
Thank you Connells. I bought my flat through them in 2006 and so selling with them was a great end to my time in Watford.
They have been brilliant. My agents- Liam Archer and Scott Hillsdon have moved earth and heaven to get my flat sold despite the worst solicitor ever (Talbot's Law - AVOID AVOID AVOID) who took 10 months to sell a 1bedroom flat.
Have felt supported by Connells the entire time and their team have been top notch.
Admittedly a little pricey but they had a buyer within a day as they ensure people are in a position to put the offer in and are not just doing viewings as a Saturday hobby!
Communications have been quick and efficient, advice sound and support unwavering.
I would recommend them unreservedly.... Read more
Seller
10th Dec 2021 (3 years ago)
J Joyce
A Big Thank you to Scott and Kiara for all your hard work in helping with the sale of our house and purchase of our new property. Kiara worked really hard to get this deal done. Thank you Scott for your hard work.
Thank you John and Cathy Joyce... Read more
Seller
30th Oct 2021 (3 years ago)
T BROWN
Connells have just got us through the most stressful house sale EVER, i would highly recommend them, they put up with me hounding them every day and never failed to try to keep me positive whilst working hard behind the scenes to get things to happen. A special thank you to Kiara and Scott. Thanks so much x... Read more
Seller
21st Sep 2021 (3 years ago)
They were extremely good helpful and explained anything We asked them. Had serious problems with our sols but they did all they could to help us. ... Read more
Seller
14th Aug 2021 (3 years ago)
A Hashim
Dishonest and hard to contact.
Will come in and overvalue the property so can charge you higher fees. Will convince you to sell at lower price but still take same commission. CONSTANTLY asking you to lower the price to get sale done.
Hard to contact when needed, never call you back.
Inexperienced staff given to handle the case that do not know the area. Making up facts when conducting viewings.
Constantly lying about completing tasks they haven’t .
Very poor service overall. Would give 0 stars if possible.
AVOID AT ALL COSTS!!... Read more
Seller
14th Jul 2021 (3 years ago)
Lately I had the pleasure to deal with the Connells Agency team in Watford. I am really pleased with their service and professionalism. A special thanks go to Ross, very nice in the office and in my house with kind and friendly attitude, and to Scott, who's always been nice and understanding all the way. Quite helpful and available both of them. Thanks again!
Max... Read more
Seller
22nd May 2021 (3 years ago)
M lopez
Me and Joyce are grateful because we found a lovely apartment thru them. Ashley was really helpful and responded quickly to our queries. Our move went smoothly too.... Read more
Buyer
18th May 2021 (3 years ago)
P Kumar
Extraordinary service from Connells. Krishanth has been incredibly helpful throughout the process and immediately responsive. Krishanth is very much genuine, patience and providing updates on time. I have been through multiple property management but he is the best. Highly recommend choose Connells.... Read more
Landlord
24th Apr 2021 (3 years ago)
A Pearce
We rented a flat from Japan in Watford, and Ashley (from Watford branch) was absolutely helpful and very patient with us. This was a very easy process thanks to his brilliant service. Thank you.... Read more
Tenant
24th Apr 2021 (3 years ago)
C Bamparopoulos
Excellent customer service! From my experience with Krishanth I've been very satisfied while letting a property. He was helpful throughout the process and immediately responsive!... Read more
Landlord
3rd Apr 2021 (3 years ago)
? Lig?za
A very professional and experienced team with a wealth of knowledge of the area. My calls and emails were always answered promptly. Special thanks to Ashley who really helped with final preparations. I am very happy with my choice of agent and would highly recommend them.... Read more
24th Feb 2021 (3 years ago)
K Raza
My experience with Connells Watford Property Management has been extremely disappointing. Although they were quick to secure a tenant they have since been completely unresponsive to calls and emails from both myself and the tenant. This is by far the worst experience I have had with an Estate Agent, where I am paying the agent for services that I am now carrying out on my own. VERY DISAPPOINTED! Will never use Connells again.... Read more
Landlord
27th Jan 2021 (4 years ago)
S David
We've experienced really outstanding service from Connells in arranging to rent our new home. Ashley has been incredibly helpful throughout the process, going the extra mile and always responding to emails promptly. Having previously had negative experiences with letting agents over the years, dealing with Connells has been an overwhelmingly positive experience. Thank you again Ashley for all of your help.... Read more
Tenant
6th Jan 2021 (4 years ago)
B Sanneh
I had the Pleasure of dealing with a brilliant guy name Ashley from connells Watford. Great customer service skills throughout from Ashley and his team. In a scale of 1/10 I highly recommend connells Watford at 10! Thank you so much for helping me Ashley I really appreciate all the effort and hard work you put in to secure the deal. More wins at Ashley.... Read more
6th Nov 2020 (4 years ago)
M D
We recently bought a house via Connells Watford and were really impressed with Kyara - she was really friendly and attentive throughout the whole process, and very good at keeping us up to date as we did have a lot of questions! It was a pleasure to deal with someone who was so professional but also genuinely nice. Big thanks to Scott too for also fielding a number of calls and questions! Great service from Connells.... Read more
Buyer
14th Sep 2020 (4 years ago)
A ilyas
My experience with Connells’s Watford has been simply fantastic. They have provided me with a very efficient and reliable service and updated me frequently on the progression of my application. I would like to say a huge thank you to Kieran Parker who went out of his way to help me and my family find a lovely family home.
Kieran was very supportive and responsive to my queries and request. Kieran’s level of professionalism was simply superb . I would highly recommend Connells Estate Agents Watford.... Read more
1st Sep 2020 (4 years ago)
E Tranckle
I have just moved into a flat in Watford and was apprehensive as I come from reading and was going to be moving miles from friends and family. However, Kieran Parker has been the best letting agent I have ever had! He has been friendly and responds quickly to questions.
Kieran has been in constant contact from the moment I viewed the property right up until moving day. He continues to be readily available for questions and concerns etc.
Highly recommend connells and working with Kieran specifically!!!!... Read more
Tenant
1st Sep 2020 (4 years ago)
Y wang
My experience with Connells has been absolutely top level. Krishanth and Kieran were my agent and their service was extraordinary. Couldn't recommend them or this service more. Definitely choose Connells.... Read more
24th Aug 2020 (4 years ago)
A -
I've been really lucky to work with Krishanth. I was in a rush trying to rent an apartment in Watford and, literally in one week, I had the keys of my wonderful apartment in my hands, with all the paperwork done in the most quick and transparent way I've seen in a while. Really impressive.
Please, look here before you proceed with other agencies.... Read more
Tenant
11th Aug 2020 (4 years ago)
J p
We had struggled a lot in finding the flat for ourselves. We have been through many agent's. But finally we found our perfect flat through Connells Watford. All the staffs have been professionall and helful, particularly Kris. He is been amazing throughout. Whenever we asked for something, even if its simple things, he was/is there to respond and give us the solutions. Good team work Connells, Watford. ????????... Read more
11th Aug 2020 (4 years ago)
A LTD
Our Experience with Connells at Watford had been very pleasant. The staff are very courteous and professional and kept us up to date all through the process. The staff are very experienced and will provide right advice and assistance through the process! Highly recommend!!!... Read more
10th Aug 2020 (4 years ago)
Overall our experience was poor. We constantly were chasing and quering appt made by Connells. We felt that they were not listening to us. Handover between staff wasnt happening. Feedback was lacking... Read more
Seller
21st Jul 2020 (4 years ago)
K N
Recently I have been assisted by a gentleman called Kieran Parker from Connells in Watford whom has been very accommodating especially during this pandemic. Especially with the processes of moving out of a property, Kieran has retained the social distancing and professionalism with obtaining the handing over of keys and in keeping me updated and responding almost immediately to any queries. Truly grateful for all his assistance.... Read more
5th Jun 2020 (4 years ago)
S Randles
Great estate agents. Worked very hard to sell my house and were very responsive to my enquires and requests. Highly recommend... Read more
Seller
19th Mar 2020 (4 years ago)
P Sayers
Kris and Kieran from the lettings department are extremely helpful and got me into a property on short notice! Kris went out of his way to help me when I had an issue with the lock! Would recommend... Read more
Tenant
9th Mar 2020 (4 years ago)
S Cox
Although I didn't buy a property through Connells estate agent in Watford I can not fault the enthusiasm and professionalism that Chase showed throughout my contact with him. He really did go out of his way to find suitable properties. He was always polite, courteous and punctual to viewings. I would recommend Connells Estate Agents.... Read more
13th Feb 2020 (5 years ago)
K Nevins
Kieran is Watford's top negotiator and he has been amazing at finding great applicants for the 100 studio building I manage. Turnover is vast and I couldn't fill the Studios continuously without him.... Read more
Landlord
5th Feb 2020 (5 years ago)
D Lapley
My experience throughout my property search with Connells in Watford was excellent. Although I didn't buy from Connells in the end, the team were so helpful with the viewing experience as a whole. I started off by speaking to, Simon - I think his name was - he was so polite and helpful getting me in to see a few properties. Ross was also really helpful on viewings and helped answer my questions. I would definitely use Connells again in the future and recommend them to my friends and family. Thank you !!... Read more
3rd Dec 2019 (5 years ago)
D Jacinto
Kieran and Chris were great to help me. A very good service and good people. I totally recommend!... Read more
3rd Dec 2019 (5 years ago)
K Wilson
Kieran and Chris were very helpful in finding a new place for myself and my partner to rent. Even with the first place falling through, through no fault of theirs they found us a new place and within a week we were moved in. Great work guys ????... Read more
Tenant
2nd Dec 2019 (5 years ago)
A daniel
The worse experience I've ever had in London. . You should not leave the house until you get the deposi. They will not hurry giving you the deposit at all and keep lying to you that you will get it soon..... Read more
Tenant
1st Nov 2019 (5 years ago)

My experience it is horrible ! I rent a studio flat 1 year ago . They gave me the key without coming with me, the flat was dirty and didn’t explain me anything about hitting or all the basic information . I had to ask the neighbour. They gave me the flat with washmachine broken and I had to wait 1 month to have a replacement then in winter I have been 20 days without hot water, I had to call the council . Because of the work road and the flat that are building downstairs the noise is unbearable . All the time that I have emailed the agency about issue they did not reply, they ignored me . 1 month before the end of the contract the asked me more money to renew it , I said that it was not fair with all the issue I had and if I could have paid the same . They disappeared . I went several time to the office no one was available , I made call no one called me back as requested . 1 week before the end of the contract I finally found the new manager in the office and I told me he would have let me know . In the end the rent will be higher than before , they ask me 114 pounds fees. I know I sign the contract before June 2019 and is up to the agency asking fees , but I also know that no one is asking for it anymore, just Connells . If I knew in advance I would have not renew it but because they communicated with me 1 week before the end I don’t hang the time to move . Poor customer service ! I would never recommend this agency to friends and colleagues !... Read more
Tenant
3rd Sep 2019 (5 years ago)
L Thompson
Selling property is never stress-free, and my particular sale was not straight forward. Having said this, I can't discredit Scott Hillsdon and Jamie Clifford for their support getting the sale to the finish line and putting up with my constant calls and nagging!... Read more
Seller
2nd Sep 2019 (5 years ago)
P Trenta

The worst experience I had in UK ! This is not the first flat I rent and I never received such as poor service ! When I had issues with the flat they never replied to my emails and when I went to the office or I called them no one for letting was available . They ignore customers . Two months before the end of the contract they asked me by email to increase the salary if I wanted to renew it . I replied and I said that I would have preferred to pay a bit less because of the several issue I had . I asked them to let me know ..... . They disappeared. I went several time to the office, no one was available as usual . They gave me a number to call . I called it and the lady was not available and she did not call me back as requested . Finally yesterday , I just came back from my holiday ( my contract end in 1 week ) I went again to the office and I could speak to a man that promised me to let me know. I received an email with the offer ( obviously with the increase rent ...... it is look likes that with the Brexit coming is the only agency that raise the price ) plus 114 pounds to pay to them if want renew the contract !!!!!! This agency is a joke ! Just let you know if you rent from them if you have any issue they will ignore you !... Read more
Tenant
1st Sep 2019 (5 years ago)
S Smith
Had asked Connells to give me a valuation and asked their fees over the phone, but they won't tell you their fees.. just tell you it depends which service.. Ok let me rephrase the question.. what is the cheapest way to sell my property with you.. still no answer.
Decided against getting a valuation with them but now won't stop pestering me.. blocked numerous numbers they use, but they must have a dozen or more numbers
My advice.. ask your questions but don't give them any contact details until you're happy with the answers to your questions.... Read more
Seller
5th Aug 2019 (5 years ago)
J Brown
The Connells Watford Parade branch worked hard to find us a good quality tenant - 4 stars.
A word of warning, the property management service which is run separately from the branch, has been consistently inept - 0 stars.... Read more
Landlord
18th Jul 2019 (5 years ago)
M
The absolute worst estate agents I’ve ever come across! Would never go through them again. They’re the biggest liars in the business and I’d be better off dealing with things myself! They have no idea how to communicate or do their job properly. Waste of time and space!!!... Read more
6th Jun 2019 (5 years ago)
J Marsdon
Without a doubt I will be calling Connells again when I wish to buy and sell. Scott, Bee, Aimee, Zoe are a delight to work with and couldn’t be more helpful. They have your best interest at heart and even if you have any issues or concerns they do what ever they can to rectified or help
Look forward to work with you all again soon... Read more
Seller
12th Apr 2019 (5 years ago)
M Laine
Lauren went above and beyond with helping me to rent a property, making my transition from the US to London a positive experience.
She was always available to answer my questions. And she helped me out with things I wouldn't know, having just moved to the UK.
I would recommend Lauren without hesitation.... Read more
Tenant
10th Apr 2019 (5 years ago)
S Verma
One of the worst experience dealing with this agent. They have been telling lies right from the start. Dont go by their words at all. In summary if you dont want to be feel cheated avoid them... Read more
3rd Apr 2019 (5 years ago)
ASJ
Appalling service from the previous lettings manager - Simon Beazley and now his incompetent replacement - Rubel Rouf. Do yourself a favour, landlords, tenants, vendors and find another company. The sales and lettings team are unsavoury and continue to lie to try and cover up their own incompetence. The worst customer service I have had the misfortune of dealing with. Sadly their customer service and regional managers fail to do any decent investigations into complaints and just continue to perpetuate the incompetence of the staff.... Read more
22nd Mar 2019 (5 years ago)
S Sarmed

Like previous review of my husband, we had the worst renting experience ever, so what happened we had many problems in the property starting last year first my husband moved September 2017 I wasn’t live with him , he started to contact Connells about repair issues from December 2017 we had the Check up with out solving the problem April 2018 , 5 months after and we had advised to do and not to do even the landlord come with the specialist examining me how to use the home stuffs like for example asked me to turn on the clothing dryer like I’m coming from the desert and not having Business degree!! And I didn’t live in USA before coming to live in this fancy town wow !! Nothing happened like I said Connells just give us advice to manage our previous house and now when we returned the keys 20 days later they asked to take £100 from the deposit for the landlord and the advisor specialist , we now after returning the keys 29/8/2018 staying in our relative home because we don’t have money to make deposit for new apartment and we told by this Expert agency that the deposit will sort it out 2 to 3 working days and that was 17 days ago , they can add conditions for the contract with out make you sign on it like having receipt professional cleaners or they make you bay for one even you cleaned the flat properly and made sure everything was cleaned best than the cleaning company do and you have proof about that but they still want you to bay for condition you didn’t sign , one more thing when we contact someone in this agency whw is should be manager of our case we had someone else replied to our emails and calls and then we contact this second person this person move the email for new person so we had like 15 to 20 agent replied to us when we tell them that you send it to us something they started to been lost and easily they hang up the call on you , and this is funny I know but happened to us too they can charge you Twice for the same month then they return the money 1 week after they make you in trouble with your bank.
Update: After 3 months we have our money back we kept fighting with our evidence to make them give our money back , I just recommend if you gonna leave Property rented by connells just make sure to take pictures for every corner before you leave to attached it and don’t delete the emails between you and them and be prepared because the team there when you call them they tell you they have other clients and they don’t have time for you and make you take your deposit back and you will be alone because you are not longer useful for them .... Read more
Tenant
14th Dec 2018 (6 years ago)
S Sarmed

Like previous review of my husband, we had the worst renting experience ever, so what happened we had many problems in the property starting last year first my husband moved September 2017 I wasn’t live with him , he started to contact Connells about repair issues from December 2017 we had the Check up with out solving the problem April 2018 , 5 months after and we had advised to do and not to do even the landlord come with the specialist examining me how to use the home stuffs like for example asked me to turn on the clothing dryer like I’m coming from the desert and not having Business degree!! And I didn’t live in USA before coming to live in this fancy town wow !! Nothing happened like I said Connells just give us advice to manage our previous house and now when we returned the keys 20 days later they asked to take £100 from the deposit for the landlord and the advisor specialist , we now after returning the keys 29/8/2018 staying in our relative home because we don’t have money to make deposit for new apartment and we told by this Expert agency that the deposit will sort it out 2 to 3 working days and that was 17 days ago , they can add conditions for the contract with out make you sign on it like having receipt professional cleaners or they make you bay for one even you cleaned the flat properly and made sure everything was cleaned best than the cleaning company do and you have proof about that but they still want you to bay for condition you didn’t sign , one more thing when we contact someone in this agency whw is should be manager of our case we had someone else replied to our emails and calls and then we contact this second person this person move the email for new person so we had like 15 to 20 agent replied to us when we tell them that you send it to us something they started to been lost and easily they hang up the call on you , and this is funny I know but happened to us too they can charge you Twice for the same month then they return the money 1 week after they make you in trouble with your bank.... Read more
Tenant
19th Sep 2018 (6 years ago)
M Ganimi
Vacated and returned keys to my rented property on 28th August 2018. Me and my wife left to stay with relatives until our deposit is returned, which connells informed us would take a week at most. We are now into the third week and the staff at the Leighton buzzard Connells branch are very uninterested in speeding their very very slow responses to our urgent request for our deposit. We have never experienced such bad customer service EVER with any other estate agents in Watford. This makes it even more stressful with my wife who is heavily pregnant and we are still unable to secure our own rented property due to the high upfront deposit request (would have been possible with our Connells held deposit).
Tenants please avoid Connells if you can.Explore other options as you will be left to deal with alot of stress.... Read more
Tenant
17th Sep 2018 (6 years ago)
R Ghodasara
Excellent, professional and Speedy service from Diana and Simon! They are both always polite and happy to go above and beyond what is expected. Would highly recommend them and the team at Connells Watford!... Read more
2nd May 2018 (6 years ago)
C Rands
Too early to share any real comments but a good start to the process and confident Bee can deliver a result for me.... Read more
12th Apr 2018 (6 years ago)
S Katoch
Luke Cheek provided excellent service and went out of his way to get the purchase process successful for my property. He is passionate and enthusiastic about his work. Luke is a credit to Connells - he has a genuine desire to give a fantastic service, he kept me updated throughout the entire process and he was always available to answer any questions along the way.... Read more
Buyer
17th Nov 2017 (7 years ago)
S Hodge
We recently sold and purchased through Connells Watford. The team were great with both. For the sale, they handled all the viewings for us and got us several offers. They understood what we were looking for and notified us as soon as our ideal house became available. We were first to view and now we live here - thanks!!... Read more
Seller
10th Oct 2017 (7 years ago)
Jo
We received a great service from Scott, Tony & Luke at Connells in Watford.
When we had delays with our sale going through due to our buyers solicitor, they constantly chased for us and always kept us updated. Would highly recommend them!... Read more
Seller
12th Sep 2017 (7 years ago)
R Patel
The lettings team of Simon, Prudence and George are very good and worked hard to find me a new tenant.... Read more
Landlord
23rd Aug 2017 (7 years ago)
D Davda
We had a great experience with Connells Watford, Luke and his colleagues were there every step of the way to guide us (first time buyers). The whole process couldn't have gone any better, it was completed extremely swiftly. Would definatley reccomend.... Read more
Buyer
20th Jul 2017 (7 years ago)
D Smith
We experienced an excellent level of service from Tony Wood at Connells. Having found a property that we liked we needed a quick sale on our home, and Tony arranged a series of viewings and found us a buyer within a week. Tony offered excellent advice on both our sale and our purchase and we would thoroughly recommend both Tony and Connells.... Read more
Seller
12th Jul 2017 (7 years ago)
S Upwood
Very very disappointed. We made an appointment for a valuation to get our house on the market and they confirmed a visit for 5.30 pm this evening. My wife and I rushed home from work to be ready to greet the agent and no one showed up. We didn't even get the courtesy of phone call, they just didn't bother. Well Connells you've missed your chance now, just hope others are treated with more respect.... Read more
Seller
9th Jun 2017 (7 years ago)
K Shah

Very Very disappointed with Watford branch (0 rating). when they come and see you first time for valuation ,they speak very sweetly. Once you sign the contract ,they behave rude.
we were buying property with them unfortunately, when we put offer they told its acceptable but you need to come and see our mortgage adviser even though we told them we have everything arranged. when we reject their mortgage they increase property price by 3000.... unbelievable .. we agreed to that also.
Also you have to be very careful what you sign on the contract. Their fees was different on their database compare to what you sign for. As we were selling our house also from them. I actually confirmed fees on phone also before my property went live on rightmove but they say yes to everything initially to get their business. They charge you for photos and will tell u it will be refunded when everything finished. But Never said that it will be only refunded if you take mortgage from their co.
Their solicitors most rude person in the world. I actually spoke to my vendor about moving date ,she told me that she will not move before end of august-16. I had a call from connells solicitors in May ,she left a message that if you don't move and complete in 2 weeks they will withdraw the property.. She did not have any clue what she was on...
Every stage we had bad experience. For the first viewing of our own house , agent arrived late then viewer and he didn't have any clue about the property..did not do his homework properly...
After all this.. after 5 .5 months in the end what happened, Our vendor withdraw the property.. not Connells fault but vendor did this 2nd time ,later on we came to know. Connells knew all about it.. so we lost all solicitors and all searches money...
K.S... Read more
Seller
28th Feb 2017 (7 years ago)
J George
Tony and Luke have done a great job for me when I have purchased and sold property in Watford with them. Most recently they worked very hard to make sure we completed on a sale before Christmas. They where always on hand to offer assistance and advice. I never normally bother to write reviews online normally but their great customer service warrants the credit. Finally I would also add that their valuation when initially looking for an agent was spot on there was no promising of an unrealistic price just to get me to sign up with them just an honest and fair assessment backed up with years of experience and local knowledge. I would definitely recomended them to anyone looking to sell a property in Watford.... Read more
Seller
23rd Dec 2016 (8 years ago)
K Wetherall
They did everything they said they would, they found me a buyer quickly, kept me updated throughout the transaction and were professional.... Read more
Seller
15th Sep 2016 (8 years ago)
B Newberry
Tony gave a very good valuation on my house which he promised was realistic and achievable - and the property sold at this amount! Tony, and his sales team (in particular Luke) were helpful, always available and provided an excellent service. I would highly recommend this branch of Connells to anyone wishing to sell in the area. ... Read more
Seller
14th Oct 2015 (9 years ago)