Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.
- Online Valuation ToolGet a free instant estimate of your home's value.
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.
- Listing MonitorAlready on the market? See how your online property advert is performing.
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
- Connells - St Albans
Connells - St Albans
Opens Monday at 9:00am
38 Chequer Street, AL1 3YH
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At St Albans, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Connells - St Albans Reviews (79)
Have you used this agent?
76%
5%
1%
0%
18%
All (79)
Seller (16)
Buyer (6)
Landlord (11)
Tenant (15)
General (31)
H Abimbola
This is an extremely professional and caring team that takes its time to help their client. Brilliant team in St. Albans
28th Jan 2025 (20 weeks ago)
T Catton
Connells have gone the extra mile re-letting our property. The efficiency, communication and dedication has been unrivalled. Thank you to Emily Shaw and Paul Buchanan.
Landlord
25th Sep 2024 (8 mo. ago)
F Valiente
Very friendly, helpful and professional. I appreciate the support from Emily. Being my first timer to rent a property she guide me very well that’s why I am confident that everything goes smoothly.
Highly recommended
Tenant
30th Aug 2024 (9 mo. ago)
E haitner
Connells found me a tenant for my property almost immediately it went on the market, a issue arose over payment which they resoved quickly and efficiently.
Landlord
19th Aug 2024 (9 mo. ago)
V Chan
I appreciate the support from Emily. She has paid much attention in my case and cope with the matters. Her professional knowledge and quick response are recognised. Thank you.
13th Aug 2024 (10 mo. ago)
O tsankou
I had a great experience with Emily as I was renting a house. She was very helpful and professional. Thank you for all your help!
Tenant
6th Aug 2024 (10 mo. ago)
T OLKUN
Emily helped us in a very kind manner, and I hope she will find a suitable house for us as soon as possible.
6th Aug 2024 (10 mo. ago)
X Zhang
Great agent, we are new to the area, agent provided such fantastic services and advice for us. They always find a way to help customer. We booked an appointment, but we could not make it due to some unexpected circumstances. They found a way to show me via video call, to make it more convenient, agent even helped us with a video recording to better view the property. Very professional.
17th Jul 2024 (10 mo. ago)
Anonymous Homeseller
Big company where employees have no incentive to work hard to sell your property. Mistake after mistake. Lack of communication and understanding of the local market. Poor management.
Seller
25th Jun 2024 (11 mo. ago)
P Arminal
got a fantastic experience with Connells, specially in Lettings. definitely Recomended!!!
30th Dec 2023 (1 year ago)
Honey
I wholeheartedly share the sentiments expressed in the previous review. I too found my experience with this agent deeply disappointing. It's evident that they do not prioritize tenant interests, which creates opportunities for landlords to exploit tenants, especially newcomers. Upon reflection, it's truly disheartening to see their inaction when they have access to crucial details. How can anyone really trust this agent after you hear more stories like this?
Tenant
27th Sep 2023 (1 year ago)
F Fabs
Never ask assistance from this agency as they will just waste your time. Accepted my offer even they new that vendor is proceeding with another buyer and did not tell me the truth. Lost two months waiting for nothing. They are always on holidays or on important meeting/call.
Buyer
30th Jul 2023 (1 year ago)
G Duffield
Couldn’t recommend highly enough! As someone who is new in looking to rent and just needed some advice, this team were perfect. I was dealt with completely professionally and with the upmost respect and a lot of patience! Allison in particular was fantastic, gave me great tips and helped cater to exactly what I wanted. Definitely can say go straight to them.
Tenant
19th Jul 2023 (1 year ago)
Freda
this should be 0 Star and NEVER EVER ask assistance from this agency as they will just waste your time and you'll end up spending more money.
We were proactive in asking about our move as they rarely send us update but keeps promising that everything is alright and even advised us that the move is confirmed as we have paid the deposit therefore we have scheduled the move. Unfortunately, Allison called us a day before our move and said that our move will not happen. We came from Scotland so we had to pay more money because we had to find a temporary place to store our things and move it again as we became homeless because of their incompetence. They also didn't have the decency to help us find another place that we can rent and no compensation were given because as per Allison "its not our fault but the landlord".
Please, for your own sake. DONT GO TO CONNELS.
Tenant
12th Jul 2023 (1 year ago)
H Alagoz
Alison has wasted my partners time, she took our deposit and has refused to give it back. She is so unprofessional, please stay away from this agency!!!!!!!!
Tenant
7th Jun 2023 (2 years ago)
S 1
Not enough feedback. A lot of silence. Don’t know whom is looking after my property.
Landlord
15th May 2023 (2 years ago)
Anonymous Homeseller
Keep away from Connells St Albans do not commit to a contract with them....my second bad experience with this Company . On Open Day we had to do the viewing ourselves the manager told us you wont need to be in the house I will be there in person .Well he did not attend . A young lady arrive and we told her ok we are going she reply !OH! "But I do not know anything about this property" Our property was with Connells for 3 months and they only managed to arrange 3 viewings . When we try to call to speak to the manager he was always in a meeting
Seller
4th Mar 2023 (2 years ago)
Craize
Abbi down at the St.albans Branch is one of the best down to earth Agents ive ever come across . The help and advice she provided me with was excellent and really helped when it came to selling my property aswell as finding a new one with a mortgage. I really recommend if you go to the branch in st albans center speak to Abbi , shes a star .
Seller
14th Jan 2023 (2 years ago)
B (BATS)
Big thanks to Abbi and the team who helped me find a property within 2 months and sorted me with a mortgage.
Buyer
14th Jan 2023 (2 years ago)
J Spicer
Very helpful and professional, very quick to respond. Provided good advice on how best to present our property to potential buyers and Nick even kindly helped to move some furniture!
Seller
11th Jan 2023 (2 years ago)
P Stoian
Great team thank you !!
11th Jan 2023 (2 years ago)
B Hsiao
I have dealt with several estate agents in the past few years and I have to say for all the people I know in Connells St.albans are very professional and very friendly. I want to say thank you to you all, Lewis, Abbi, Jamie, Emma, and the other gentleman I can’t recall his name. It is a pleasure for me to continue having them going forward for all my future property buying and selling. Cant recommend more about them.
23rd Nov 2022 (2 years ago)
katie
Jamie was very helpful when I asked for advice on the phone, I recommend Connells, lovely people, thank you.
9th Nov 2022 (2 years ago)
C eone
If you are in the market for a house, this is the place for you
27th Aug 2022 (2 years ago)
M (Mister.Ri)
Professional and excellent service from the staff at Connells, especially in the Lettings department. They help me move so quick and efficiently in a time where I needed it to be. Will highly recommend Connells Estate Agents to anyone looking to move.
Tenant
30th Jul 2022 (2 years ago)
G Udaiyan
I am glad I choose Connells Estate Agents
They are courteous,professional and knowledgeable. Everything were made clear to me and my queries were comprehensively answered
I am greatly pleased with the service
27th Jul 2022 (2 years ago)
T Eldred
A great all round experiance as first time buyers; from viewing our flat, getting our mortgage sorted and finally getting our keys! Not knowing anything about the process going in, we left our first meeting feeling like experts! Thank you to the entire sales team and Emma for sorting our mortgage like a pro! Would recommend to anybody in our position.
7th Jul 2022 (2 years ago)
L (Loz)
I found the team at Connells to be very friendly and helpful, nothing was too much trouble, every little question was answered, and not just with the person I was dealing with. It shows the whole team is committed to delivering excellent customer service!!
24th May 2022 (3 years ago)
G Field
I work for the company, but the staff seemed a very happy and cheerful bunch.
1st May 2022 (3 years ago)
A Ali
Went to connells found the property it was straight forward it didn't take long to get all paperwork done and got the keys Kayleigh Davis was amazing lovely and friendly highly recommend it many thanks
Tenant
22nd Apr 2022 (3 years ago)
B Militaru
Very good estate agents to advertise my property and to find tenants, they found new tenants after 2 hours since they advertise my property.
Helpfull staff and doing the job good from beggining to the end.
Special thanks to Alison Palminteri
Landlord
22nd Apr 2022 (3 years ago)
M Butler
Always sceptical when walking into an estate agent, but from the moment i walked into their office i was delighted with my experience at connells. Dealt with a chap called Oliver Chapman, who surprised me with his knowledge of the market and found me the property i love, Would definitely recommend Oliver and Connells in general. 5 Stars
12th Apr 2022 (3 years ago)
M Johnson
I have used connells to sell both my own and my mother in laws properties this year.
They have been very professional for both transactions.
Additionally the personnel at both the St Albans and Harpenden offices are such nice people, particularly with regard to selling my mother in laws house, as she is housebound and disabled.
I have no hesitation in recommending Connells to sellers and buyers. Special thanks to Tyrone and his team.
Seller
6th Apr 2022 (3 years ago)
B Beattie
The lettings team have helped me search for a property, they are very professional and helpful, I would highly recommend speaking to Kayleigh or Alison if you are looking to rent
Tenant
5th Apr 2022 (3 years ago)
M (Mojochip)
Very Poor Surveying Skills
1st Apr 2022 (3 years ago)
R Davis
DO NOT USE - Very unprofessional and will waste your time.
1st Apr 2022 (3 years ago)
V Puri
Alison Palminteri is amazing! She is professional, helpful and efficient. She has helped me find new reliable tenants quickly and managed to secure my asking price of the rent. The whole moving-in process has been very smooth based on Alison's advice and guidance. She is a huge credit to Connells.
Landlord
6th Jan 2022 (3 years ago)
G Edwards
What can I say about these guys!!! This agent is the real deal! I had my reservations about using these guys selling my house due to being a large corporate company, boy was I wrong!!! The lads are hardworking and work tirelessly throughout the process.
The sales manager Tyrone is an absolute star and helped us throughout the selling process, he came to my house and we had an in depth chat about marketing my property, came around the next day to take photos and get it online same day. Within two days I had 4 viewings and an asking price offer.
Tyrone then helped me pick a solicitors who also worked hard with no problems at all.
I would definitely recommend using connells, they are not pushy at all like some local agents I know! These guys are your guys if you are looking to sell!! Thanks a lot keep up the good work.
Seller
5th Jan 2022 (3 years ago)
D Beck
Great experience dealing with Ben and the team at Connells St Albans, They were very professional, helpful, honest and definitely went above and beyond for me when they didn't have to. They come highly recommended and highly appreciated by myself.
7th Apr 2021 (4 years ago)
A Weatherhead
Found tenants for our let on the first day! Top marks to Qamar and Alison thankyouuuuu
Would highly recommend, always super helpful and quick with responses in these difficult times
Adrian & Lauren
Landlord
22nd Jan 2021 (4 years ago)
M 1
My experience dealing with Connells has been great and in particular Qamar helping me secure my dream Flat to Rent – I’m so happy!!! Qamar and his Team are very professional, prompt, and efficient. The whole process of Renting from start to finish has been pleasant and a fun cheerful Team they are. Thanks again ????
Tenant
16th Jan 2021 (4 years ago)
N Thomas
Really poor service from lettings team as soon as they have you signed up.
Calls are never returned, e-mails not answered and getting back money they owe you is nearly impossible.
Landlord
6th Jan 2021 (4 years ago)
C Stock
Qamar has been my letting agent for many years now. He is fantastic, professional, friendly, helpful and never lets you down.
I recommend you letting your property with him. 5 star service
Landlord
1st Oct 2020 (4 years ago)
R Sycamore
If I could give one piece of advice it would be steer clear of these cowboys! I originally instructed Connells to conduct a market appraisal of my property in 2019. The Branch Manager at the time, Simon Mercer was professional and very experienced and I was keen to sell my property with him once I had some work done to the house.
Unfortunately, Simon subsequently left the Company so I made the decision to sell via another agency. After all, it was Simon that I was most impressed with.
A new Branch Manager started and he proceeded to hound me insistently and was rude and somewhat intimidating when I said I no longer wanted to sell via Connells. The Manager is obnoxious and very unprofessional, not the way to conduct business! I asked the Branch to remove my details from their systems as I didn't want to deal with them. This request was ignored and I continued to be harrassed by various members of the sales team and until I eventually blocked the office number.
I understand that Connells are operating in a competitive market but harassing a women into selling her property via your agency is not the way to do business and has left a very bad impression.
Seller
16th Sep 2020 (4 years ago)
G Vecchia
Qamar and his team are very professional! I recommend Connels for any person who needs help to find a nice property in St. Albans. ????????????????
10th Aug 2020 (4 years ago)
L REDONDO
Hi - We were interested in the Napier Court development back in May 2019 and were rapidly asked to put a deposit down without having seen the property based on a confirmed keys collection date on September 2019. We are almost in August 2020 and still concrete structure has still not been finished.....glad we were not catch by this cow boys!
27th Jul 2020 (4 years ago)
? ???????????
Really helpful people for quickly helping me to find a new place to move.
20th Mar 2020 (5 years ago)
S Beauty
I had a great experience with Alison. She was very helpful and informative!
17th Feb 2020 (5 years ago)
F Hussain
A good service provided by Qamar whom is a very friendly and informative individual.
16th Feb 2020 (5 years ago)
M .
I had a great experience very helpful stuff memeber his name was Qamar
11th Feb 2020 (5 years ago)
V puri
Connells as a whole is good but Qamar is amazing. He is always helpful and informative. He gives excellent advice and is a great asset for the company.
11th Feb 2020 (5 years ago)
D Leong
Fantastic service from Qamar in the lettings team. Found a tenant within a few days and then very helpful throughout the whole process. Highly recommend.
Landlord
5th Dec 2019 (5 years ago)
S Timofejevs
Lettings branch is appalling from tenants perspective:
* ignoring e-mails
* promising things that they don't intend to do
* requires constant chasing up and calling
* never get a straight answer
* in general when dealing with them is very unpleasant
The landlord has contacted the agency 2 weeks ago now, asking for a deposit release. Since then I have called a number of times and sent several e-mails. All the e-mails are ignored, and the phone calls end up with "the responsible person is out of office, we will call you back".
Tenant
26th Nov 2019 (5 years ago)
S Gitlan
Very nice team, lovely people, any help they will help. I like and I am happy :) . Thanks guys.
14th Nov 2019 (5 years ago)
F LIAPI
Completely unprofessional. They are holding our deposit for more than a month without reason. Not impressed why our previous landrod change agency.
Tenant
1st Oct 2019 (5 years ago)
S Banin
I would like to thank Laura and Katie from the St Albans branch for all the help I received with the purchase of my property. The sales would never of happened without you. Thanks again x
Buyer
17th Sep 2019 (5 years ago)
S Alrefai
Amazing guy
He is best manager ever
21st Aug 2019 (5 years ago)
C foster
Absolutely wonderful team who were always happy to help!
9th Aug 2019 (5 years ago)
I Chinwike
Qamar, the agent that looked after me was very helpful and supportive.
A very experienced agent with loads of information on how to get the job done properly! Will definitely recommend any day ????
22nd May 2019 (6 years ago)
P Cox
I've recently rented a property from Connells and would highly recommend this estate agents. Qamar was very helpful throughout the whole process as he help us get moved in within a week of viewing the property. I would like to thank Connells and in particular Qamar for their amazing service.
Tenant
9th Apr 2019 (6 years ago)
D Drewett
100% would recommend Connell's and Martin in particular. Renting a flat in st albans now and he was more than helpful - every question answered swiftly and accurately even post-viewing. Thanks for your help!
Tenant
12th Mar 2019 (6 years ago)
K Berk
A big thanks to Martin in the Connells lettings team for his friendly, quick and efficient service in renting out our house. Highly recommended!
Landlord
12th Feb 2019 (6 years ago)
G McCormack
we bought our house through connells this year.
we had fabulous service from Sophie who originally showed us round the house and worked closely with the vendor to ensure we got the house as we was really passionate about it and wanted it to make into a family home for the long term. she kept in contact with us throughout the process and moved thing along for us. we also dealt with Emma at the connells st albans branch who helped out big time to get our mortgage. Thanks guys for helping us get our now forever home :-)
Buyer
16th Dec 2018 (6 years ago)
M Gray
Particular appreciation to Sophie Bailey who was a continuous source of excellent support, commitment and good communication.
7th Oct 2018 (6 years ago)
L Dick
Sophie at Connells was just amazing - professional, supportive and patient - she is the sole reason our exchange went through and has been a real superstar. Simon and the whole team run a really professional office and are the first estates agents i have dealt with who don't conform to the dreaded stereotype.
24th Sep 2018 (6 years ago)
F Walters
Recently sold my property through Simon and the team, very happy overall. I honestly believe they helped me get the right buyer at the best possible price, and saw it all through to a successful completion. The team were all very helpful, only slight niggle is they didn’t always call back when they said they would, but they’re a busy team so it’s understandable!
Seller
20th Jun 2018 (6 years ago)
J up
Laura Sophie and Simon were very helpful in selling my property. Very good communication especially at the end when I Ran into a few difficulties. Would highly recommend them
Seller
10th Jun 2018 (7 years ago)
P giggins
I recently purchased a property through Martin at Connells.
The sale went through swiftly and smoothly.
Martin kept all parties informed of the progress throughout the sale and negotiated an agreeable completion date, when everyone in the chain wanted different dates.
It was a pleasure to deal with Connells and Martin and I would definitely recommend there services for anyone looking to buy or sell there property.
Buyer
8th Jun 2018 (7 years ago)
J Rickenbach
Found a buyer for the property I was selling in good time. Good communication throughout, both while the property was on the market and when negotiating with potential buyers.
Seller
2nd Jun 2018 (7 years ago)
I T
Just filing a court claim against them. Terrible service, lies to a client seems to be a common practice. The worst flat rental experience I've ever had.
Tenant
25th May 2018 (7 years ago)
N Arif
I recently purchased a property through Connells and was very impressed with StAlbans team.
Laura Gordon was amazing all the way through to the end.
I received a great service and I recommend them highly.
Nadeem
Buyer
24th May 2018 (7 years ago)
D whayman
Friendly and professional service given. Recommended.
9th Mar 2018 (7 years ago)
P Sewell
I received a very professional service from all the team at this branch of Connells in St Albans. My sincere thanks to Doug Guerrier. His sensitive approach and friendly advice was most welcome at a particularly difficult time. He guided me every step of the way through the property sale, ensuring he gave me his personal attention as and when required. A very successful outcome was achieved and based on this experience I can thoroughly recommend Connells.
Seller
13th Jun 2016 (9 years ago)
S Chittenden
I have known Doug for a number of years and have benefited from his vast property experience and knowledge in St.Albans. I have always found him and his team to be very professional offering excellent service. More recently I have utilised the services of the lettings team in Chequer Street and found Kirsty and Shannon to be very helpful and attentive. I would have no issues recommending Connells for property sales, purchase or lettings.
Landlord
7th Jun 2016 (9 years ago)
M Kaye
I have used Connells in St. Albans over many years to buy and sell homes. I have always found their service to be very professional and of the highest standard all times. Doug Guerrier has normally been my first point of contact and although his staff have generally taken over the the transaction after instructions have been given, Doug has always kept an eye on progress. Along with Doug's many years of experience his advice has always been very helpful.
I would certainly recommend Connells to any potential seller or purchaser in St Albans.
Seller
7th Jun 2016 (9 years ago)
K Edge
I have dealt with Connells in St. Albans for many years and have found the service to be first class at all times. Doug Guerrier leads a fantastic office and has been most generous with his advice over the years to myself and others I have recommended to them.
We have bought and sold houses through Connells on more than one occasion and have been very happy with the service. Doug has away tried to achieve the best price for us within the market conditions and has always served us well. I would certainly recommend Connells.
Seller
7th Jun 2016 (9 years ago)
C Cannons
I have used Connells, St Albans, several times over the years and have always found Doug and his team to be proactive and personable.
Fees and contracts can be negotiated and I have never had an issue with either. Suitable buyers were found and sales completed swiftly.
I think they've been around for over 20 years in St Albans whereas others have come and gone. Says a lot.
I would certainly approach them again.
Seller
31st May 2016 (9 years ago)
D Culank
I have had dealings with Doug at Connell's many times over the years for purchasing and selling Residential property and every time Douglas and Connell have been very efficient, courteous and achieved the required result. I would have no hesitation of using Connell and Doug Guerrier for any of their professional services.
Seller
31st May 2016 (9 years ago)
T Berk
I have dealt with Connels in St Albans and Harpenden for many years. During that time I have received considerable useful advice and have always been treated in a friendly and professional manner. I have particularly been impressed throughout by the extremely knowledgeable and well preprepared Doug Gurerrier who has always been so generous with his time and often pointed me in the right direction with a property purchase or sale. From my own experience, I would recommend them highly.
Seller
31st May 2016 (9 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Collinson Hall - St Albans 0.02 mi away
William H Brown - St Albans 0.07 mi away
Frosts - St. Albans 0.07 mi away
Bradford & Howley - St. Albans 0.07 mi away
Hamptons - St Albans 0.10 mi away
Cassidy and Tate - St Albans 0.10 mi away
JW&Co Langleys - St Albans 0.10 mi away
Fine & Country - St Albans 0.10 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Connells - St Albans the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Connells - St Albans
The Estate Agent comparison site
Our company
Get in touch
020 3608 6556
Our lines are closed
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited